A THREE YEAR STRATEGY TO SUPPORT OUR NATION S CHARITY AND SOCIAL ENTERPRISE LEADERS

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "A THREE YEAR STRATEGY TO SUPPORT OUR NATION S CHARITY AND SOCIAL ENTERPRISE LEADERS"

Transcription

1 A THREE YEAR STRATEGY TO SUPPORT OUR NATION S CHARITY AND SOCIAL ENTERPRISE LEADERS

2 Our generation of charity and social enterprise leaders is truly world-leading. You help make Britain great. You are delivering the campaigns and services that mean everyone has a chance to thrive. Your organisations are the glue that hold our communities together. Your collective voice is the voice of our nation s conscience. In all your endeavours, whatever the stage of their development, ACEVO is by your side. ACEVO is the Association of Chief Executives of Voluntary Organisations. For nearly 30 years, we have provided support, development and an inspiring, collective campaigning voice for our members, the leaders of small, community based groups, ambitious medium-sized organisations, and well known, well-loved national and international not-forprofits. This is ACEVO s new three year strategy. The result of a national consultation and a year long survey programme, that will help ACEVO help our members lead the charge for their beneficiaries, for their organisations - and for society.

3 Vision We want to see a nation of inspiring charity and social enterprise leaders who are empowered to make the biggest difference they can to their beneficiaries, to their organisations and to society. How do we achieve this? We will bring more charity and social enterprise leaders into ACEVO membership and support and inspire them at every step of their social leadership journey. We will help our members boost and develop their organisations so that their vital work lasts long into the future. We will campaign and lobby with a robust and vigorous collective voice on their behalf on the issues that matter. Whatever the challenge, the situation, or the aspiration, we at ACEVO are here for our members.

4 SUPPORTING YOUR LEADERSHIP JOURNEY HELPING YOU PLACE EXCELLENCE AT THE HEART OF YOUR ORGANISATION REAL, LOCAL SUPPORT, BY YOUR SIDE IN YOUR AREA ONE ON ONE HELP FOR WHEN YOU RE IN NEED A LEADING NATIONAL VOICE THAT WORKS FOR YOU GIVING YOU THE TOOLS TO BOOST YOUR BUSINESS REPRESENTING, LOBBYING AND CAMPAIGNING FOR YOUR INTERESTS MODERN, RESPONSIVE SERVICES FOR OUR MEMBERS

5 A leader never stops learning. That s why ACEVO is dedicated to providing our members with best-in-class training and support. SUPPORTING YOUR LEADERSHIP JOURNEY You asked us to broaden our leadership development support. And so we will form, in collaboration with partners, a Leadership Development Institute, a one-stop shop for all our members leadership development needs. There will be masterclasses, training workshops, personal development plans and offers that are responsive to the needs and aspirations of the sector s stars of today and tomorrow And we will continue to inspire our members with sessions with some of the most inspirational leaders from all walks of life of our time.

6 HELPING YOU PLACE EXCELLENCE AT THE HEART OF YOUR ORGANISATION Our nation needs charities and social enterprises that are excellent. You told us you wanted to be supported on governance, management and administration so that in difficult times, your cause will endure. Furthermore 75% of respondees to our strategy survey said they wanted support with new technology. We are dedicated to helping our members ensure that their organisations reflect their own values and standards of excellence. That s why we will establish a Charities Excellence Hub, as part of ACEVO, to support Charity and Social Enterprise Leaders to improve their governance, modernise their management and embrace new technology. There will be a resource bank, governance health checks, hands-on services and guides. We will give our members the tools they need to ensure that the relationships between CEO and trustees in their organisations are strong and healthy. We will help ensure that ACEVO members organisations are in the best possible condition.

7 REAL, LOCAL SUPPORT, BY YOUR SIDE IN YOUR AREA The ACEVO family is found across the UK and our movement begins on the ground. Local forums are the lifeblood of ACEVO. From Yorkshire and Humber to the South Coast, the ACEVO team is there, on the ground, to help our members where they are working and help them network and get the best out of each other. You told us you value this work and, in an era of devolution and localism, we will ensure that we are there for you as the leading local networking resource and policy forum for emerging and established charity and social enterprise leaders.

8 ONE ON ONE HELP FOR WHEN YOU RE IN NEED Sometimes even for leaders things go wrong; our Governance and CEO in Crisis helplines are used by ACEVO members in need. You told us you value that support and have been using it more and more, year on year and so we are going to build on that work and create a CEO in Confidence service that gives you practical, direct support in times of difficulty. We will be here for you, not only when there s a crisis to be managed, but to support you so that a crisis can be avoided.

9 ACEVO members are uniquely represented by a sector-leading national media voice that will never compel them to accept second best. This is ever more crucial in an ever more difficult media environment. You told us you wanted us to be ever more vigorous in defending your interests - and so we will strengthen our press unit to allow us to respond even more rapidly and effectively in your time of need. A LEADING NATIONAL VOICE THAT WORKS FOR YOU We will use our unique voice to help our members causes penetrate more national print and broadcast media than ever. We will continue to be first on the scene, by your side, on the big issues. And we will work in partnership to create initiatives to restate the positive case for brand charity. We will ensure that in the big debates, our members individual and collective voices are heard - and that the positive case for your work and for effective, professional, modern charity leadership is made and made again.

10 GIVING YOU THE TOOLS TO BOOST YOUR BUSINESS It s not just about surviving, but thriving. 80% of you who responded to our strategy survey told us you wanted business development and bid support. That s why we will develop ACEVO Solutions, our unique, member-focussed consultancy service, with new service lines, including a full bid writing, advice and contract-winning service that will help you win the contracts and investment you need in order to help as many people as possible. Whether you are adding a new service offer or getting into a consortium, we will help you grow and help you help more people thereby. 10

11 ACEVO members are on the inside track on the big political developments - and the sector campaigns that make change happen. From engaging directly with Westminster and other tiers of government, to our leading political party conferences programme, to agitating for reform in concern with sector colleagues, ACEVO members are at the heart of social and legislative change. REPRESENTING, LOBBYING AND CAMPAIGNING FOR YOUR INTERESTS You told us to continue to keep you briefed and abreast in real time with the latest developments that affect you. You told us that you wanted us to engage more closely on the political side on your behalf and so we will create tailored initiatives to work even more closely with major political parties. You told us that you wanted our research to tackle systemic policy issues where the third sector can make an impact - as well as issues that help leaders of under-represented groups platform their beneficiaries. And you also told us that you wanted more of a say in how we conduct our lobbying work. So our priorities for legislative change will be democratised and shaped by you, by way of an Annual Policy Assembly, to give our members the say they deserve.

12 MODERN, RESPONSIVE SERVICES FOR OUR MEMBERS ACEVO s membership is growing. And we fully intend to keep it that way. The bigger and broader our movement of social leaders, the greater our collective voice and the more we can achieve together. Our member services will reflect our values and the values of our members. They will be: And so we hope we can continue delivering for charity and social enterprise leaders, for the next three years and into the future. Association of Chief Executives of Voluntary Organisations. Company limited by guarantee registered in England and Wales, company number Registered charity number

A Voluntary Sector Commissioning Strategy for Hertfordshire

A Voluntary Sector Commissioning Strategy for Hertfordshire A Voluntary Sector Commissioning Strategy for Hertfordshire 2015-2019 East and North Hertfordshire Clinical Commissioning Group Herts Valleys Clinical Commissioning Group Introduction As commissioners

More information

The Compact. Created in partnership with Compact Voice, representing civil society organisations on Compact matters

The Compact. Created in partnership with Compact Voice, representing civil society organisations on Compact matters The Compact The Coalition Government and civil society organisations working effectively in partnership for the benefit of communities and citizens in England. Created in partnership with Compact Voice,

More information

A COMPACT BETWEEN PEMBROKESHIRE COUNTY COUNCIL AND THE VOLUNTARY SECTOR IN PEMBROKESHIRE

A COMPACT BETWEEN PEMBROKESHIRE COUNTY COUNCIL AND THE VOLUNTARY SECTOR IN PEMBROKESHIRE A COMPACT BETWEEN PEMBROKESHIRE COUNTY COUNCIL AND THE VOLUNTARY SECTOR IN PEMBROKESHIRE This second edition of the Compact between Pembrokeshire County Council and PAVS, representing the Voluntary Sector

More information

Brief for Services. AHF Support Officer. Specialising in Business Planning

Brief for Services. AHF Support Officer. Specialising in Business Planning Brief for Services AHF Support Officer Contract role: Client: Contract period: Contract terms: Freelance Support Officer Specialising in Business Planning Architectural Heritage Fund 1 October 2016 to

More information

DELIVERING OUR STRATEGY

DELIVERING OUR STRATEGY www.lawsociety.org.uk DELIVERING OUR STRATEGY Our three year plan 2015 2018 >2 > Delivering our strategy Catherine Dixon Chief executive Foreword Welcome to our three year business plan which sets out

More information

upport uy in ccountable ndependent epresentative impact ower and influence Measuring the impact and success of your youth voice vehicle

upport uy in ccountable ndependent epresentative impact ower and influence Measuring the impact and success of your youth voice vehicle Measuring the impact and success of your youth voice vehicle epresentative ccountable ndependent upport uy in impact ower and influence A guide for staff, councillors and young people involved in youth

More information

The future of civil society support in London

The future of civil society support in London Srabani Sen OBE & Associates The future of civil society support in London Summary Project Plan Section Page 1 Introduction 1 2 Context 1 3 The opportunity 2 4 Objectives 3 5 Outline methodology and timetable

More information

Camden Leadership Behaviours

Camden Leadership Behaviours Camden Leadership Behaviours Camden Leadership Behaviours Introduction from the Chief Executive Tackling the longstanding social issues which our Camden plan commits us to will require a fresh, collective

More information

Your part in our future

Your part in our future Your part in our future What Friends of the Earth aims to do in the next 40 years and why we need you to be part of it. Why Friends of the Earth? We have an extraordinary track record and reputation built

More information

Recruitment of HEAD OF STRATEGIC MARKETING

Recruitment of HEAD OF STRATEGIC MARKETING Recruitment of HEAD OF STRATEGIC MARKETING Job information pack November 2015 1 THANK YOU FOR YOUR INTEREST IN PANCREATIC CANCER UK It is great to know that you are interested in working with us. Please

More information

Sharing the secret Scotland s Credit Union Conference Friday 25 November 2011 The Grand Central Hotel, Glasgow

Sharing the secret Scotland s Credit Union Conference Friday 25 November 2011 The Grand Central Hotel, Glasgow Sharing the secret Scotland s Credit Union Conference Friday 25 November 2011 The Grand Central Hotel, Glasgow Sharing the secret This conference is all about sharing the best kept secret in Scottish financial

More information

Birmingham Internship Job Application Pack

Birmingham Internship Job Application Pack Birmingham Internship Job Application Pack About Envision Envision provides young people with the opportunity to make a difference. The charity was set up by young people in 2000 to challenge the stereotype

More information

The place that consumers turn to first and engage with most when searching and researching property

The place that consumers turn to first and engage with most when searching and researching property STRATEGIC REPORT - Chief Executive s review 15 SUCCESSIVE YEARS OF GROWTH Rightmove celebrated its 15 th birthday in 2015 delivering both another record year of results and our 15 th successive year of

More information

About Early Education

About Early Education Code of Ethics About Early Education Early Education is the leading independent national charity supporting families and the professional development of practitioners working in the maintained, private,

More information

Making a difference together: Children England

Making a difference together: Children England Membership Making a difference together: Children England What our members say An essential membership for any third sector organisation working directly or indirectly with children, young people and families.

More information

Business Plan 2015/18

Business Plan 2015/18 Business Plan 2015/18 BUSINESS PLAN 2015/18 FORWARD In May 2015 a new Government will be ushered in. However, whatever the outcome the same challenge remains, to tackle local government's projected 12.4

More information

All together now. a new Third Sector strategy for Harrow

All together now. a new Third Sector strategy for Harrow All together now a new Third Sector strategy for Harrow 2013-2016 Contents Page 3 - Background Page 4 - Definition Page 4 - Purpose Page 5 - Benefits Page 6 - Principles Page 7 - Strategies Page 8 - Actions

More information

Chief Executive APPOINTMENT BRIEF

Chief Executive APPOINTMENT BRIEF Chief Executive APPOINTMENT BRIEF October 2016 Welcome Thank you for your interest in the appointment of the Chief Executive of Gingerbread. 2 October 2016 A message from our Chair Dear Prospective Candidate,

More information

Strategic Plan 2010-2015

Strategic Plan 2010-2015 Strategic Plan 2010-2015 Protecting Wildlife for the Future Introduction The Berks, Bucks and Oxon Wildlife Trust (BBOWT) is one of the largest of the UK s Wildlife Trusts, a locally based voluntary organisation

More information

Summary Business Plan

Summary Business Plan Summary Business Plan Introduction Independent Advocacy is a charity with a history of delivering high quality personal support to our clients in Warwickshire and neighbouring areas. The charity has largely

More information

Charities & the Non-Profit Sector

Charities & the Non-Profit Sector Charities & the Non-Profit Sector 2 Charities & the Non-Profit Sector Table of Contents SECTION PAGE 1. Challenges 2. The Value of Search 3. Our Approach 4. Identify, Engage, Secure 5. Our Experience 6.

More information

Procurement Strategy. STAR Procurement is the shared procurement service for Stockport, Trafford and Rochdale Councils

Procurement Strategy. STAR Procurement is the shared procurement service for Stockport, Trafford and Rochdale Councils Procurement Strategy STAR Procurement is the shared procurement service for Stockport, Trafford and Rochdale Councils Foreword 1 This STAR Procurement Strategy sets out the strategic direction and priorities

More information

SAYING IT HOW IT IS - OUR COMMUNICATIONS STRATEGY

SAYING IT HOW IT IS - OUR COMMUNICATIONS STRATEGY Authority: 20 June 2012 Page 1 SAYING IT HOW IT IS - OUR COMMUNICATIONS STRATEGY 2012-2015 1 SUMMARY 1.1 The Authority considered a draft Communications Strategy in September 2011. Members authorised me

More information

Every person affected by breast cancer receives the best treatment, information and support.

Every person affected by breast cancer receives the best treatment, information and support. JOB DESCRIPTION Job Title: Accountable to: Location: Salary: Contract: Hours: Assistant Director of Communications & Director of Fundraising & Great Suffolk Street, London, SE1 NJC Grade K, 55,759 to 60,584

More information

Table of Contents. Foreword 3. Introduction 5. What s the strategy? 7. The vision 7. The strategy 7. The goals 7. The priorities 8

Table of Contents. Foreword 3. Introduction 5. What s the strategy? 7. The vision 7. The strategy 7. The goals 7. The priorities 8 Table of Contents Message from Minister Sorenson 2 Foreword 3 National Strategy for Financial Literacy Count me in, Canada 5 Introduction 5 What s the strategy? 7 The vision 7 The strategy 7 The goals

More information

THE RURAL CHALLENGE 2015 THE RURAL COALITION - A UNITED VOICE FOR RURAL ENGLAND

THE RURAL CHALLENGE 2015 THE RURAL COALITION - A UNITED VOICE FOR RURAL ENGLAND THE RURAL CHALLENGE 2015 THE RURAL COALITION - A UNITED VOICE FOR RURAL ENGLAND A UNITED VOICE FOR RURAL ENGLAND In 2010 six national organisations with an interest in sustainable rural development came

More information

Appointment of Executive Director, Services and Support

Appointment of Executive Director, Services and Support Appointment of Executive Director, Services and Support 1 Executive summary More than 100,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS.

More information

Transitional Strategic Plan Youth Work Ireland 2013 & 2014

Transitional Strategic Plan Youth Work Ireland 2013 & 2014 Transitional Strategic Plan Youth Work Ireland 2013 & 2014 February 2013 PROLOGUE Welcome to Youth Work Ireland s Transitional Strategic Plan 2013 and 2014. As our Board evaluated the outcomes and impacts

More information

ALZHEIMER'S SOCIETY APRIL Volunteering Policy. Updated April 2010

ALZHEIMER'S SOCIETY APRIL Volunteering Policy. Updated April 2010 Volunteering Policy Updated April 2010 1 April 2010 (to be reviewed annually) Policy reference VP1/0410 Alzheimer s Society Human resources Volunteer Development Devon House 58 St. Katharine s Way London

More information

JOB DESCRIPTION. Direct Reports: Director of Transformation

JOB DESCRIPTION. Direct Reports: Director of Transformation JOB DESCRIPTION Job Title: Department: Direct Reports: Reporting to: Director of Transformation Transformation TBC Chief Executive Main Job Functions: This post is for a fixed term of 3 years. Working

More information

Representing and Supporting Scottish Governing Bodies of Sport. Strategic Framework

Representing and Supporting Scottish Governing Bodies of Sport. Strategic Framework Representing and Supporting Scottish Governing Bodies of Sport Section 1: Introduction Strategic Framework 2014-2020 The Scottish Sports Association (SSA) brings Scottish Governing Bodies of sport together

More information

Email Marketing Manager. MS National Centre, London

Email Marketing Manager. MS National Centre, London Job Title: Location: Reports to: Email Marketing Manager MS National Centre, London Head of Digital Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953, we ve been providing

More information

#BOCCIA. The five strategic priorities identified in this plan include: Promote participation in the Sport;

#BOCCIA. The five strategic priorities identified in this plan include: Promote participation in the Sport; STRATEGIC PLAN #BOCCIA Boccia England is the national governing body for the sport of boccia in England. It is responsible for all aspects of the sport in this country, from beginner to expert, providing

More information

CITY OF LONDON COMMUNICATIONS STRATEGY 2015-18

CITY OF LONDON COMMUNICATIONS STRATEGY 2015-18 CITY OF LONDON COMMUNICATIONS STRATEGY 2015-18 The City of London Corporation: helping London thrive The Communications Strategy aims to promote and enhance the work which the City of London Corporation

More information

Strategic Plan

Strategic Plan Strategic Plan 2014-2017 Creating positive change through inclusion and capacity building - for International Service, our partners, our beneficiaries and our people. About us: For over 60 years, International

More information

Director of Income Generation job description and person specification

Director of Income Generation job description and person specification Director of Income Generation job description and person specification Job title Reporting to Key relationships Responsible for Director of Income Generation Chief Executive Internal: CEO, Executive Strategy

More information

Making the grade: charity governance in Wales

Making the grade: charity governance in Wales Making the grade: charity governance in Wales What trustees said in our survey The Board recognises that as an organisation set up for public good and in receipt of public funds and private donations,

More information

Introduction. Core values. Vision and mission. Tesco s vision has five elements

Introduction. Core values. Vision and mission. Tesco s vision has five elements Introduction Tesco was founded in 1919 by Jack Cohen from a market stall in London s East End. Today it is one of the largest retailers in the world. Tesco s core business is retailing in the UK, which

More information

A Route Map to the 2020 Vision for Health and Social Care

A Route Map to the 2020 Vision for Health and Social Care A Route Map to the 2020 Vision for Health and Social Care 02 A Route Map to the 2020 Vision for Health and Social Care Introduction This paper sets out a new and accelerated focus on a number of priority

More information

Gloucestershire County Council Communications Strategy

Gloucestershire County Council Communications Strategy Gloucestershire County Council Communications Strategy 2013 to 2015 Introduction This strategy sets a framework for council communications. It gives direction to all media, online, internal, marketing,

More information

Every deaf child every day

Every deaf child every day Every deaf child every day Our strategy for 2011 2017 Updated December 2014 The National Deaf Children s Society Our vision A world without barriers for every deaf child About us The National Deaf Children

More information

CoNTENTS. Our ambition 4. Our values 5. Our Institute network 6. The difference we make 8. What s driving our transformation? 10

CoNTENTS. Our ambition 4. Our values 5. Our Institute network 6. The difference we make 8. What s driving our transformation? 10 TAFE NSW STRATEGIC PLAN 2014 2016 CoNTENTS Our ambition 4 Our values 5 Our Institute network 6 The difference we make 8 What s driving our transformation? 10 Our strategic priorities 2014-2016 11 Priority

More information

IPSOS MORI S 2016 FUTURE OF RESEARCH SERIES

IPSOS MORI S 2016 FUTURE OF RESEARCH SERIES WELCOME TO IPSOS MORI S 2016 FUTURE OF RESEARCH SERIES Welcome to Ipsos MORI s 2016 Future of Research Series. These events highlight some of the latest topics and trends in the industry and are open to

More information

Strategic plan. Outline

Strategic plan. Outline Strategic plan Outline 1 Introduction Our vision Our role Our mandate 2 About us Our governance Our structure 3 Context Our development Camden 4 Resources Funding Partners 5 Operating model How we will

More information

CAB volunteering how everyone benefits. The value of CAB volunteering to individuals, communities and society

CAB volunteering how everyone benefits. The value of CAB volunteering to individuals, communities and society CAB volunteering how everyone benefits The value of CAB volunteering to individuals, communities and society Get involved volunteer with CAB Make a difference in your community and volunteer in your local

More information

NWFED Business Plan

NWFED Business Plan Mission The NWFED is an independent membership body, bringing museum people together across the North West region. NWFED Business Plan 2015-18 The NWFED supports professionals, volunteers and people who

More information

Sheffield City Council Draft Commissioning Strategy for services for people with a learning disability and their families September 2014

Sheffield City Council Draft Commissioning Strategy for services for people with a learning disability and their families September 2014 Sheffield City Council Draft Commissioning Strategy for services for people with a learning disability and their families September 2014 1 Sheffield City Council: Draft Commissioning Strategy for services

More information

Communications Strategy (Draft)

Communications Strategy (Draft) Communications Strategy (Draft) January 2011 March 2013 1 C O N T E N T S 1 Introduction 2 Vision, Values and Strategic Aims 3 Scope 4 Communications Principles 5 Branding and Corporate Identity 6 External

More information

Invitation to tender for social research and evaluation consultancies

Invitation to tender for social research and evaluation consultancies Invitation to tender for social research and evaluation consultancies January 2014 1 1. Introduction Media Trust and Community Channel s flagship campaign, funded by the Big Lottery Fund, sets out to celebrate

More information

Freelance Fundraiser

Freelance Fundraiser Freelance Fundraiser Thank you for your interest in working for UK Youth. UK Youth is the largest national body for the youth sector who, via our members and affiliates, reaches an extensive network of

More information

Business Plan 2012/13

Business Plan 2012/13 Business Plan 2012/13 Contents Introduction 3 About the NFA..4 Priorities for 2012/13 4 Resources.6 Reporting Arrangements.6 Objective 1 7 To raise the profile and awareness of fraud among individuals,

More information

Rural network. support. Guide. www.regionalforum.org.uk. Yorkshire Humber. support for the voluntary and community sector.

Rural network. support. Guide. www.regionalforum.org.uk. Yorkshire Humber. support for the voluntary and community sector. Rural Action Yorkshire Humber and Wolds Rural Community Council Working together Rural network support Guide Rural network support for the voluntary and community sector Guide influence inform strengthen

More information

Position specification

Position specification Fundraising Ireland background Position specification Chief Executive Officer, Fundraising Ireland Established in 2007, Fundraising Ireland is the association for professional fundraisers in Ireland. We

More information

Human Resources & Organisational Development. Stratford with regular travel to Cardiff, and visits across England & Wales

Human Resources & Organisational Development. Stratford with regular travel to Cardiff, and visits across England & Wales Job Description Job title Reporting to (post) Responsible for line managing (posts) Grade Overall size of team Department/section Hours of work Located at Type of contract Budgetary responsibility and

More information

DRAFT. London Borough of Merton Procurement Strategy

DRAFT. London Borough of Merton Procurement Strategy DRAFT London Borough of Merton Procurement Strategy 2013-2016 3 Foreword Welcome to Merton s procurement strategy, which outlines our aims for the period 2013 2016 and shows how procurement will contribute

More information

What is lobbying? What are the benefits? Good lobbying supports:

What is lobbying? What are the benefits? Good lobbying supports: The laws of the land, the policies of government departments, the plans of local authorities i.e. decisions made by elected representatives and public servants impact on how your arts group operates. You

More information

Local Government (Wales) Bill

Local Government (Wales) Bill Briefing 15-10 February 2015 Local Government (Wales) Bill To: All Chief Executives, Main Contacts and APSE Contacts in Wales For information only to England, Northern Ireland and Scotland. The purpose

More information

1.4. Ensuring people and communities know and understand these issues can help build trust and confidence in the Council and improve our reputation.

1.4. Ensuring people and communities know and understand these issues can help build trust and confidence in the Council and improve our reputation. Draft Communications Strategy -2018 1. Introduction and context 1.1. In the challenging and changing environment of local government, it s really important that regular, reliable and accurate information

More information

Involving Patients in Service Improvement at Nottingham University Hospitals NHS Trust

Involving Patients in Service Improvement at Nottingham University Hospitals NHS Trust Involving Patients in Service Improvement at Nottingham University Hospitals NHS Trust Report to the Joint City and County Health Scrutiny Committee 12 July 2011 Introduction This paper provides additional

More information

customer experiences Delivering exceptional Customer Service Excellence

customer experiences Delivering exceptional Customer Service Excellence Delivering exceptional customer experiences Customer Service QA can work with you to create customer experiences that consistently reflect the aims, values and aspirations of your organisation. Every organisation

More information

Cheshire and Merseyside Sustainability and Transformation Plan (STP)

Cheshire and Merseyside Sustainability and Transformation Plan (STP) Cheshire and Merseyside Sustainability and Transformation Plan (STP) Frequently Asked Questions 1. What is the STP? The STP is the local approach to delivering the national plan called the Five Year Forward

More information

Transition to the School Nursing Service

Transition to the School Nursing Service Transition to the School Nursing Service Contents Section A - Thinking about working in a school setting Chapter 1 - Introduction Chapter 2 - Reflection Section B - Working in the community Chapter 3 -

More information

Equal Partners Strategy Summary

Equal Partners Strategy Summary Equal Partners Strategy Summary Informing Consulting Listening Involving Empowering For further information please contact: Sue Eato, Associate Director of Service User and Carer Involvement sue.eato@covwarkpt.nhs.uk

More information

Ambitions for Palliative and End of Life Care:

Ambitions for Palliative and End of Life Care: Ambitions for Palliative and End of Life Care: A national framework for local action 2015-2020 National Palliative and End of Life Care Partnership Association for Palliative Medicine; Association of Ambulance

More information

Renaisi Non Executive Board Member APPLICATION

Renaisi Non Executive Board Member APPLICATION Renaisi Non Executive Board Member APPLICATION Introduction Renaisi is an award-winning, diverse social enterprise committed to making improvements to communities, putting local people at the centre of

More information

Potential Growth Coach Guide

Potential Growth Coach Guide Potential Growth Coach Guide Guidance notes and checklist for potential Growth Coaches Welcome! We are delighted that you are interested in becoming a Growth Coach for GrowthAccelerator. These guidance

More information

About Teach First. Job purpose. About the team. Who this role might suit and where might it lead you next?

About Teach First. Job purpose. About the team. Who this role might suit and where might it lead you next? Job title: Associate Director of Network Management, Programme Division Department: Community Impact Location: London Contract type: Permanent Closing date: 23/07/2014 About Teach First How much you achieve

More information

Section 5 - Developing Parent Participation

Section 5 - Developing Parent Participation Section 5 - Developing Parent Participation d) Training Subject: How to Improve Skills and Knowledge through Training Who this is for: Particularly relevant to members of parent forums What this section

More information

Driving up Quality in Adult Social Care

Driving up Quality in Adult Social Care Driving up Quality in Adult Social Care What is Quality? Driving up Quality in Adult Social Care 1 First published in Great Britain in March 2013 by Think Local Act Personal Think Local Act Personal All

More information

IFE Strategic Plan 2014 2018

IFE Strategic Plan 2014 2018 IFE Strategic Plan 2014 2018 The Institution of Fire Engineers IFE Strategic Plan 2014 2018 View online at www.ife.org.uk/ife-strategic-plan 1 The Institution of Fire Engineers A charity managed for fire

More information

School Social Workers x 2 APPLICATION PACK

School Social Workers x 2 APPLICATION PACK School Social Workers x 2 APPLICATION PACK April 2015 ENCLOSED Letter from our Chief Executive Officer Letter from our HR Department Job Advertisement Job Description Personal Specification Organisation

More information

Equality & Diversity Strategy

Equality & Diversity Strategy Equality & Diversity Strategy Last updated March 2014 1 Statement of commitment Ombudsman Services is committed to equality of opportunity and respect for diversity. As an equal opportunities employer,

More information

Community Transport Association. Director of Policy and Public Affairs for Northern Ireland. Recruitment Pack

Community Transport Association. Director of Policy and Public Affairs for Northern Ireland. Recruitment Pack Community Transport Association Director of Policy and Public Affairs for Northern Ireland Recruitment Pack June 2016 Sections Page 1. Chief Executive s introduction 3 2. The Community Transport Association

More information

Housing Association Regulatory Assessment

Housing Association Regulatory Assessment Welsh Government Housing Directorate - Regulation Housing Association Regulatory Assessment Melin Homes Limited Registration number: L110 Date of publication: 20 December 2013 Welsh Government Housing

More information

Supported by. Support and resources for health and wellbeing boards

Supported by. Support and resources for health and wellbeing boards Supported by Support and resources for health and wellbeing boards Support and resources for health and wellbeing boards Within the past 18 months, a number of organisations have started to provide support

More information

Parkinson s UK policy statement Control, choice and personalised services in health and social care

Parkinson s UK policy statement Control, choice and personalised services in health and social care Parkinson s UK policy statement Control, choice and personalised services in health and social care Choice doesn't seem to be on the table - there are very limited respite care facilities which makes 'having

More information

Further information on each of these initiatives is set out in Box 1.

Further information on each of these initiatives is set out in Box 1. Local Strategic Partnerships Government Guidance Summary: Guidance 09 What are local strategic partnerships? A local strategic partnership (LSP) is a single body that: brings together at a local level

More information

London Borough of Sutton Equality & Diversity Framework 2014/ /19

London Borough of Sutton Equality & Diversity Framework 2014/ /19 London Borough of Sutton Equality & Diversity Framework 2014/15 2018/19 1 Contents 1. Statement of Intent... 3 2. Governance... 5 3. Roles and Responsibilities... 8 4. Equality & Diversity Principles...

More information

The Code of Good Impact Practice. June 2013

The Code of Good Impact Practice. June 2013 The Code of Good Impact Practice June 2013 Inspiring Impact The Code of Good Impact Practice has been developed through a sector-wide public consultation and the input of a working group of 17 organisations

More information

THE PRINCE S TRUST JOB DESCRIPTION

THE PRINCE S TRUST JOB DESCRIPTION JOB TITLE: Scotland Regional Manager, Mosaic LOCATION: Glasgow INTRODUCTION TO THE PRINCE S TRUST Youth charity The Prince s Trust helps disadvantaged young people to get their lives on track. It supports

More information

Our Social Impact Socially Focused Customer Centred Commercially Driven

Our Social Impact Socially Focused Customer Centred Commercially Driven Our Social Impact 2015 Socially Focused Customer Centred Commercially Driven Customer Satisfaction Score 8.9 Customer Advocacy Score 8.8 3,773 jobs created and protected Average score out of 10 across

More information

ITEM 20. SPONSORSHIP - PIIVOT - SYDNEY'S DIGITAL CREATIVE KNOWLEDGE HUB FOR SYDNEY STARTUP WEEK - AWARENESS RAISING AND KNOWLEDGE SHARING EVENTS

ITEM 20. SPONSORSHIP - PIIVOT - SYDNEY'S DIGITAL CREATIVE KNOWLEDGE HUB FOR SYDNEY STARTUP WEEK - AWARENESS RAISING AND KNOWLEDGE SHARING EVENTS ITEM 20. SPONSORSHIP - PIIVOT - SYDNEY'S DIGITAL CREATIVE KNOWLEDGE HUB FOR SYDNEY STARTUP WEEK - AWARENESS RAISING AND FILE NO: S119728 On 9 December 2013, Council adopted the Economic Development Strategy

More information

MIND WORKPLACE WELLBEING INDEX REQUEST FOR PROPOSAL (RFP)

MIND WORKPLACE WELLBEING INDEX REQUEST FOR PROPOSAL (RFP) MIND WORKPLACE WELLBEING INDEX REQUEST FOR PROPOSAL (RFP) Introduction: About Mind Mind is the leading mental health charity working in England and Wales, our vision is to ensure everyone experiencing

More information

Digital Marketing Services Executive

Digital Marketing Services Executive Join us at Age UK, A world where everyone can love later life. Digital Marketing Services Executive Fundraising and Marketing Division Candidate pack Thank you for showing an interest in working for Age

More information

Volunteer Managers National Occupational Standards

Volunteer Managers National Occupational Standards Volunteer Managers National Occupational Standards Contents 00 Forward 00 Section 1 Introduction 00 Who are these standards for? 00 Why should you use them? 00 How can you use them? 00 What s in a Standard?

More information

Leadership in public education

Leadership in public education Leadership in public education Policy direction overview Discussion paper three Great educational leaders transform the lives of young people and enrich our whole community. They are the exceptional men

More information

School Social Worker APPLICATION PACK

School Social Worker APPLICATION PACK School Social Worker Part-time (3 days per week) Based in Schools in the Cleethorpes & Grimsby area) APPLICATION PACK September 2015 ENCLOSED Letter from our Chief Executive Officer Letter from our HR

More information

Charity Healthcheck Questionnaire CHARITY HEALTHCHECK. A diagnostic tool for growing charities

Charity Healthcheck Questionnaire CHARITY HEALTHCHECK. A diagnostic tool for growing charities CHARITY HEALTHCHECK A diagnostic tool for growing charities Not For Profit (NfP) organisations operate for the benefit of a section of our community (either locally, nationally or worldwide) who may have

More information

BRITISH BASKETBALL INDEPENDENT BOARD DIRECTOR JOB DESCRIPTION

BRITISH BASKETBALL INDEPENDENT BOARD DIRECTOR JOB DESCRIPTION BRITISH BASKETBALL 1. Introduction Context: INDEPENDENT BOARD DIRECTOR JOB DESCRIPTION The goal of British Basketball is to create a world class elite basketball programme in Great Britain and to create

More information

COMMUNICATION AND ENGAGEMENT STRATEGY 2013-2015

COMMUNICATION AND ENGAGEMENT STRATEGY 2013-2015 COMMUNICATION AND ENGAGEMENT STRATEGY 2013-2015 NWAS Communication and Engagement Strategy 2013-2015 Page: 1 Of 16 Recommended by Executive Management Team Communities Committee Approved by Board of Directors

More information

CILIP Action Plan 2016-2020. January 2016

CILIP Action Plan 2016-2020. January 2016 CILIP Action Plan 2016-2020 January 2016 Chair s Introduction This Action Plan 2016-2020 sets out our vision for a revitalised CILIP. It has been developed through an open consultative process and builds

More information

Cruse Bereavement Care. Chair. Appointment Brief. attentive trusted authentic

Cruse Bereavement Care. Chair. Appointment Brief. attentive trusted authentic Cruse Bereavement Care Chair Appointment Brief attentive trusted authentic Chair, Cruse Bereavement Care Contents Introductory Letter Background Organisational Structure Role Profile and Person Specification

More information

The 2015 Challenge for NHS Wales. A briefing for General Election candidates on the challenges facing the healthcare system in Wales

The 2015 Challenge for NHS Wales. A briefing for General Election candidates on the challenges facing the healthcare system in Wales The 2015 Challenge for NHS Wales A briefing for General Election candidates on the challenges facing the healthcare system in Wales Introduction Across the UK health is a devolved matter with all four

More information

Governance and Leadership. Services for Academies

Governance and Leadership. Services for Academies Governance and Leadership Services for Academies September 2016 to August 2017 For more information and to make a booking www.educatorsolutions.org.uk or call 01603 307710 Dear Governor Welcome to our

More information

Local government is changing its leaves, not its roots. Councils remain at the heart of the communities they are proud to serve.

Local government is changing its leaves, not its roots. Councils remain at the heart of the communities they are proud to serve. Developing a NORTHERN IRELAND PROGRAMME FOR LOCAL GOVERNMENT 2015 2024 The Programme for Local Government provides a foundation for the new 11 councils, which face new challenges and will deliver diverse,

More information

Join YEUK to make our MP s Youth Friendly. #YouthFriendlyMP Campaign 2014

Join YEUK to make our MP s Youth Friendly. #YouthFriendlyMP Campaign 2014 Join YEUK to make our MP s Youth Friendly #YouthFriendlyMP Campaign 2014 Youth Employment UK CIC is working hard to make the UK Youth Friendly, we want to see more communities and employers supporting

More information

NCS Contract Director, North East of England

NCS Contract Director, North East of England NCS Contract Director, North East of England vinspired and National Youth Agency NCS Partnership NCS Contract Director Candidate Pack March 2015 EXECUTIVE SUMMARY Accountable to: Directors of vinspired

More information

JOB DESCRIPTION & PERSON SPECIFICATION

JOB DESCRIPTION & PERSON SPECIFICATION Title Location Grade Hours Report to About the organisation JOB DESCRIPTION & PERSON SPECIFICATION Head of Policy, Communications and Research Cambridge House Office, London SE5 SMT We are happy to talk

More information

Supporting women entrepreneurs

Supporting women entrepreneurs Supporting women entrepreneurs We invest in women Our Vision Our vision is of a world where women have equal access to the tools and support needed to establish and grow successful businesses. By supporting

More information

A Vision for Young Londoners to 2025

A Vision for Young Londoners to 2025 A Vision for Young Londoners to 2025 Invest in young Londoners, young Londoners will in turn invest in London Young people in London are 25% of the population, but 100% of its future A Vision for Young

More information