Radix Technologies China establishes compelling cloud services using CA AppLogic

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1 CUSTOMER SUCCESS STORY Radix Technologies China establishes compelling cloud services using CA AppLogic CUSTOMER PROFILE Industry: IT services Company: Radix Technologies China Employees: 25 BUSINESS Radix Technologies provides cloud computing services including software-as-aservice and infrastructureas-a-service. Its Chinese operation serves more than 80 customers via offices in Beijing, Shangahi and Jiangsu. CHALLENGE With cloud services becoming increasingly popular, Radix Technologies China needs to be able to manage its own and customers virtualised environments efficiently in order to provide costeffective services. SOLUTION CA AppLogic removes cost and complexity from managing cloud and virtual environments. Using the solution, Radix Technologies and its customers can provision and manage new business services more efficiently. BENEFIT By using CA AppLogic, Radix Technologies China can offer more compelling cloud services to its customer. This improves the company s market position while helping its customers increase agility and cost control. agility made possible

2 Business Providing on-demand computing resources Radix Technologies is an international cloud services provider with offices in China, Europe and the Middle East. The company provides software-as-a-service and infrastructure-as-a-service solutions via private and public cloud environments, as well as application development and IT consulting services. Its Chinese operation was established in 2009, and includes offices in Beijing, Shangahi and Jiangsu. Radix Technologies China has 25 employees, including experienced engineers, developers and consultants. The company provides IT services to more than 80 customers in Asia, including ZhongJiaHuaCheng, China Unicom, ChinaComm and Amazon.com. Challenge Creating a compelling cloud offering Private cloud-based services are growing in popularity in China as both end user organisations and IT service providers become more aware of the benefits of provisioning IT using this cost-effective and flexible model., CEO at Radix Technologies, comments, Our customers want infrastructures that enable them to provide an end-to-end service for key business processes rather than just virtual machines. Private clouds deliver not only scalable capacity but also simplify management and enable self-service. A virtual cloud infrastructure can be more complicated to manage than a physical environment. To ensure it could compete in the crowded cloud marketplace, Radix Technologies needed to ensure its offerings came with compelling commercials. To achieve this, it needed to keep its own operating costs as low as possible by simplifying the management of virtualised cloud environments. 02

3 Although virtualisation enables us and our customers - to achieve more with the same hardware, a virtualised cloud infrastructure can sometimes prove more complicated to manage than a physical environment, comments Corriveau. Radix Technologies needed a solution that would not only enable it to rapidly provision and deprovision applications from customer cloud environments but also reduce the complexity of supporting its own growing virtual server estate. Solution Simplified end-to-end management of virtual and cloud environments Radix Technologies China has been using CA AppLogic to manage complex virtual and cloud environments since The solution has also been deployed across the company s operations in EMEA. To enable customers to move workloads to a cloud environment quickly and with minimal risk, the company uses CA AppLogic to wrap applications. We can provision and manage dynamic environments easily and economically. Radix Technologies has created a library of 430 wrapped applications, including Microsoft SharePoint, Microsoft Exchange, Microsoft Dynamics, Oracle ERP (enterprise resource planning), SAP ERP and database technologies such as Oracle, IBM DB2 and Microsoft SQL. When a customer requests a new service, Radix Technologies can assemble the entire environment necessary, including supporting infrastructure, firewall, load balancers, application servers, database servers and monitoring servers in just a few clicks. The CA Technologies solution removes layers of management to reduce the complexity of administering virtual environments, explains Corriveau. This means we can provision and manage dynamic environments easily and economically, and help our customers to do the same. 03

4 As a CA Technologies partner as well as a customer, Radix Technologies China provides a range of services around the CA AppLogic solution to help customers establish cost-effective software-as-aservice environments for themselves. These services include: Installation and configuration Hardware assessment and recommendation Application migration services Training Support and management. Corriveau comments, We have helped many customers migrate from traditional infrastructures to a completely virtualised environment with CA AppLogic. The CA Technologies solution eases the transition and helps us manage multiple virtual and cloud environments without the need for extensive highly skilled resources. Benefit Greater cost control and competitive advantage CA AppLogic has rapidly become a vital tool for Radix Technologies China and its customers in the delivery of software-as-a-service and other cloud-based services. CA AppLogic does much more than just manage virtual machines in a private cloud, it enables us to manage an entire business service for our customers, adds Corriveau. With improved management capabilities for its cloud offerings, Radix is able to: Take full advantage of cloud computing as a new business stream, which will promote growth and enhance profitability Safeguard customer service levels and satisfaction as evolving requirements can be met quickly and easily Minimise internal costs, including capital expenditure and staffing outlay, through simplified IT management. The ability to manage complex virtual infrastructures easily and provision an entire new business service in just a few clicks helps increase efficiency and enhance agility, comments Corriveau. 04

5 As well as delivering business benefits to Radix Technologies China, CA AppLogic helps the company s customers take greater advantage of the private cloud delivery model. This enables them to: Safeguard IT service levels Bring new services to market quickly Minimise IT resource requirements and costs. Corriveau concludes, By using CA AppLogic, we can help our customers achieve their business goals while building our reputation for service excellence and maximising profitability. By using CA AppLogic, we can help our customers achieve their business goals. Copyright 2011 CA. All rights reserved. All trademarks, trade names, service marks and logos referenced herein belong to their respective companies. The information and results illustrated here are based upon the speaker s experiences with the referenced software product in a variety of environments, which may include production and nonproduction environments. Past performance of the software products in such environments is not necessarily indicative of the future performance of such software products in identical, similar or different environments. CA does not provide legal advice. Neither this document nor any software product referenced herein serves as a substitute for your compliance with any laws (including but not limited to any act, statute, regulation, rule, directive, standard, policy, administrative order, executive order, and so on (collectively, Laws )) referenced herein or any contract obligations with any third parties. You should consult with competent legal counsel regarding any such Laws or contract obligations. This document is for your informational purposes only. CA assumes no responsibility for the accuracy or completeness of the information. To the extent permitted by applicable law, CA provides this document as is without warranty of any kind, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be liable for any loss or damage, direct or indirect, from the use of this document, including, without limitation, lost profits, business interruption, goodwill or lost data, even if CA is expressly advised in advance of the possibility of such damages.