IEE C&I MDM PRODUCT UPDATE/FUTURE DIRECTIONS

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2 IEE C&I MDM PRODUCT UPDATE/FUTURE DIRECTIONS

3 Outline» Service Mode Updates» IEE C&I MDM Updates» Service Mode Disaster Recovery» Roadmap/Future Directions

4 Disclaimer This presentation/document may contain forward-looking statements regarding the timing and release of certain product features or functionality. This information is intended to outline Itron s general product direction and in no way represents a commitment to deliver any of the features or functionalities outlined herein. It should not be relied upon in making a purchasing decision and may not be incorporated into any contract.

5 SERVICE MODE UPDATES

6 Program Based Configuration Overview» Define standard Service Point, Meter, Account (programs/templates)» Configuration Add (Identify SP, Meter, Account programs used, specify instance specific details)» Developed for AMI meters to simplify configuration import and management

7 Service Mode and PBC» IEE 8.0, Service Mode and PBC support» PBC will be officially supported with Service Mode in IEE 8.0» Current Limitations, not supported Non-combined Meter/Recording Device (non RUG configs) Multiple Meters per Service Point Meters across multiple Service Points Register Channel Mapping Master File Convertor Tool

8 Service Mode and Decoded Register Data» TIM and Register Decodes Register Decodes used to import demand, TOU, site diagnostic registers Register decodes developed» MV-90/xi Register Data Reports Standardized Register Reporting Includes all registers collected by TIM» IEE Register Decode Name Types Register Channel required for each register type Only configured register quantities imported

9 Device Alarm/Event Update» Extended Event Code Support» Event Code Mapping Scripts» Discard Event Code Mapping» Coming Soon in IEE 8.0! New Device Event Reports Event Categorization

10 Service Mode Administrators Guide» Understanding Service Mode DAQi Services Task Monitoring Inbound Communication» Service Mode Client UI Interfaces» Advanced Service Mode settings DAQi thread count settings Event Import optimization Installing xicomm on IEE Client UI» Service Mode Maintenance Xi Service Mode Cleanup task Pervasive maintenance DR approaches, reco» Troubleshooting DAQi services and logging Registry setting descriptions Time zone Logic

11 Update on Service Mode Replacement» Scope Eliminate Pervasive.SQL and DAQi xicomm Interface to IEE via Web Services Initial Scope limited to Outbound Communications» Schedule Approved 2012 Project

12 IEE C&I MDM UPDATES

13 Validation Exception Management» Validation Queue Changes» Performance Improvements» Group Filtering» Workflow options ValidationWorkQueueAdmin Bulk Operations» Upcoming Changes Removal of Rule filtering Dock-able bar at bottom of Validation Queue to display Queue Item Details

14 Direct HHF Import Adapter» PROFILE HHF and MV90 Type Formats supported» Delete Overlaps» Support of Channel Mapping» Does not support import of register decode type data

15 Data Driven Schedules Updates» Data Driven Schedules are key for automation of C&I data processes and billing» Multiple improvements made to IEE 6.0 SP4 Performance improvements Addressed memory leak issues Corrected issue with exports getting scheduled twice Issues with cycles running after occurrence expiration Changes made on task scheduling on missed, expired occurrences

16 Report/Export Updates Changes» Coincident, Non-Coincident Peaks Report» MV90 Spreadsheet- Summary Row Formatting Changes Comply closer to MV-90 xi output Account Number output» Lodestar Export- Standard» Register Channel Calculations Method

17 SERVICE MODE DISASTER RECOVERY

18 Service Mode Disaster Recovery Approaches» What is the challenge? Service Mode Pervasive Database Configuration replication (last read time)» What are your requirements? What is the maximum downtime? Failover requirement to different location and hardware? Multiple Service Mode Servers?

19 Service Mode DR/Failover Database Backup/Restore» Pervasive Database Backup Manual process using Continuous Mode Windows Task Scheduler can be used for automation» Pervasive Backup Agent Separate Licensed product from Pervasive Integrates with most backup software Simpler approach than manual script execution» Process Database backup during off-peak hours and stored at off site location, accessible from alternate site

20 Service Mode DR/Failover using Virtualization» Virtualization allows actual VM to be recovered at alternate location» Backup location would be in standby until recovery is required» Modem/hardware shared between both sites

21 IEE MDM ROADMAP

22 2002 IEE Roadmap - Context 4.0 > Initial MDM release -In production at Xcel Energy at 5 M meters > New platform with focus on C&I data collection and management, enhanced VEE, flexible calculation tools Service Packs Service Packs Service Packs 1-4 > AMI scalability for readings import and VEE > Streamlined data storage, new Remote Interrogation Queue > Enhanced implementation of AMI VEE, new register validation, Australian and Dutch market specific VEE rules > Focused on usability & performance at AMI scale > Process specific work queues and dashboards for AMI operators > Brokering of advanced AMI communications > High scale AMI billing determinant calculations and export > Rate-based demand response program mgmt & calculations > Enhanced master data configuration and API s > Technology and functional enhancements 22

23 Recent and Planned IEE MDM Releases» Recent 7.0 Releases IEE v7.0 SP3 May 2010 IEE v7.0 SP3 Hotfixes Q Q IEE SAP AMI Integration Module EP5 Q (Ramp-up) IEE v7.0 SP4 Aug 2011» Planned Releases IEE SAP AMI Integration Module EP5 General Availability end of August 2011 IEE v8.0 (Canyon 1) Q SCE Custom Release Q IEE v8.1 (Canyon 2) Q2/Q IEE SAP AMI Integration Module EP6 Q1/Q IEE v8.1 SP1 Q Denali *Release dates and scope are subject to change

24 IEE MDM v8.0 (Canyon) Q4 2011» Technology enhancements Oracle 11g R2 Windows Server 2008 (64 bit OS) Windows 7 (client 64 bit)» Data import, validation and estimation enhancements New AMI Reading Import Process Monitor» Register calculation enhancement» Billing enhancements Prevent estimation across a power outage AMI and C&I rate related enhancements Support rolling interval lengths with Rate Modeler and Customer Care DR Event API support for file based import *Release dates and scope subject to change

25 IEE MDM v8.0 (Canyon) Q cont» Enhanced Database Partitioning Add partitioning to additional IEE database tables to ensure system performance is maintained» ETL Process Improvement Reduce the number of processes that require ETL - LDA Improve performance and monitoring of remaining ETL processes» Event System and API Enhancements New event API, new categorization capabilities Improved event mapping and event reporting user interfaces New event reports» Improved integration with FNAS New fields added to PBC to match those in FNAS API support for on-demand read between IEE MDM and FNAS» Validation Queue manual accept performance improvement ported from 6.0 SP4 *Release dates and scope subject to change

26 IEE MDM v8.0 Q4 2011» Security Enhancements Database Credentials Security Provide a secure web service DB Credentials stored on secure server Clients do not keep DB information locally Credentials are obtained at client start up Securing the Itron Config File Settings currently stored in config files will be moved to DB storage New and enhanced user interfaces to configure settings Full auditing and protection from inadvertent misconfiguration by users

27 IEE v8.1 target Q2 2012» New more flexible and scalable data export adapter» Enhanced operational reporting» More flexible and configurable estimation process» Enhance register validation capability and add register estimation» New Service Order Management Module» ETL Process Improvement Reduce the number of processes that require ETL DRS, FCP Improve performance and monitoring of remaining ETL processes» Service Mode Replacement proof of concept Web service based architecture with xicomm» Multi-table purge framework» On-going usability improvements *Release dates and scope subject to change

28 IEE MDM Roadmap 14 to 36 Months» Archive /restore integrated 3 rd party solution by eoy 2012» CIM compatibility API enhancements Phase 1» Data import and VEE streaming data import Phase 2» Additional market/customer specific requirements VEE, billing rules, market messaging solutions Some MDM functionality via web based user interface Enhancements to support billing for Electric Vehicles On-going usability improvements *Release dates and scope subject to change

29 Questions?