Bergenstråhle IP Insights

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Bergenstråhle IP Insights"

Transcription

1 Bergenstråhle IP Insights At Bergenstråhle we combine the power of technology, law and business development into helping our clients achieve Return on Innovation. We do this in the domain of intellectual property, helping innovative companies to capture their most strategic assets through IPR, to restructure their IP strategies and processes to support new business models and to understand and communicate their commercial value. IP Insights is our tool to share such knowledge with the business community.

2 2. IP s impact on the digitalisation of industry Why intellectual property has a key role to play in the digitalisation of industry sectors Competitiveness has always been a fact of life within business, but the dynamics that we are witnessing today due to the trend of digitalisation is unlike anything else in corporate history. As a result, competition within any industry can no longer be compartmentalised to a specific geographical market, to a specific industry sector or to the size of the company. It s a new game, a more crowded playing field and a faster clock. Being on the forefront of intellectual property (IP), we have witnessed first-hand how industry sectors are diverging more and more due to technology advancement, particularly through the increased role of software and data. As a result many industries are in the process of realigning their business models and R&D-focus to capture this opportunity. In this paper we therefore take a closer look at the implications of this trend on the new role of intellectual assets in industries influenced by digitalisation.

3 3. Corporate profits are moving to knowledge-intensive industries The corporate world has seen a tremendous growth of profits since the 1980s, according to a recent McKinsey study on the global competition for corporate profits, due to new market opportunities, increased purchasing power from emerging markets, but also due to declining costs through outsourcing, technology advancement and more efficient production methods. As the effects of such measures have slowly decreased for capital-intensive industries, the implications of digitalisation have started to blossom. As a result many incumbent industry leaders have noticed that their profit margins have slowly started to move away. Looking at profit margins for different industry sectors, the study notices a shift from heavy industry to knowledge-intensive industries such as pharmaceuticals, media, finance and information technology. The top three most valuable companies in the world are the technology firms Apple, Google and Microsoft. Of the world s top ten, six are technology companies creating their wealth through innovation, software, algorithms and data. Information and technology companies have over the last 30 years gone from $600 billion to $6 trillion in revenue, and over the past ten years the market capitalisation of these companies have almost doubled from $3.7 to $6 trillion.

4 3. 4. Not only that, the sectors that are investing heavily in intellectual assets such as R&D, brands, software and algorithms also have the highest profit margins today. At the same time, the profit strategies for industrial firms focusing on operational efficiency has proven less effective. Their revenues are however, as large as ever, make them an attractive target for the agile and efficient business models of technology firms able to turn existing business models upside down through digitalisation of products and services, as well as by building digital platforms for turning data into strategic insight and customer value. The Frankfurt International Motor Show in September saw much discussion focusing on this very issue; namely, who will control the data of tomorrow s cars. Over the last two years the motor show has had an emphasis on automated driving and connected vehicles. Among others, Daimler CEO, Dieter Zetsche, made a point of referring to Apple and Google as frenemies. Friends for now, when it comes to connecting vehicles and providing customer value through the established car industry s brands, but possibly serious competitors tomorrow, should cars become a mere physical platform for gathering strategic data and delivering data enabled customer value.

5 5. The increasing steps of the technology companies in to the automotive industry, in this case, prompted the German car makers to join forces to strengthen their IP position through the acquisition of Nokia s HERE technology portfolio. This acquisition, which was analysed by the UK based IP analytics company Aistemos*, shows the steps the consortium took to quickly strengthen their patent portfolio to protect revenue at risk. The automotive consortium s IP position before acquisition The automotive consortium s IP position after acquisition of HERE Automotive consortium HERE Automotive consortium Uber Target Apple Glasshouse Google Microsoft Uber Target Google Apple Glasshouse Microsoft Revenue at risk Facebook New entrant or failing Tom Tom Pioneer Bosch Hunter Revenue at risk Facebook New entrant or failing Tom Tom Pioneer Bosch Hunter Strength of patent portfolio Strength of patent portfolio Reverting back to the findings of the McKinsey study, profits have shifted towards knowledge intensive industries, and there are strong incentives for many core industries to relocate their R&D spending towards the digital domain of the technology firms to stay competitive and regain profits. The study suggests strategies for how to compete in this landscape, such as encouraging firms to be proactive rather than reactive, to be lean and agile when assessing and pursuing opportunities, to have a long-term vision and investment horizon, and to focus on intangible assets. In this paper, we would like to take a closer look at the last recommendation, the focus on intangible assets and what this implies from an IP perspective. * Full report

6 6. Intangible assets are the value drivers of the knowledge-intensive industry Intellectual assets matter in all industries It certainly matters to the incumbent industry leaders that was referred to in the segment above; some of them being the most patent active companies in the world, holding patent portfolios consisting of several thousands of patents. It also matters to the technology companies, many of them also holding massive patent portfolios. 1 McKinsey & Co interviewed 300 manufacturing leaders in January 2015 regarding their level of preparation for what s often referred to as Industry 4.0, the next phase in the digitization of the manufacturing sector. So, we are seeing that these companies are investing in intellectual assets, in this case particularly in patents, but volume and value do not necessarily have to coincide. It has been shown however, that innovative companies within capital- -intensive industries that focus on highly profitable product segments such as advanced industrial machinery and premium automobiles capture a larger profit share than the industry median. As innovation performance is a key factor for profitability, the fact that industrial companies, in a recent survey 1, reported that they expect to replace nearly 50 percent of their machinery and equipment over the next decade should open up new opportunities for knowledge-intensive companies, using software and data driven services to enhance customer value to capture a piece of the manufacturing value chain.

7 7. 3. The key intangible asset in this example is data, and particularly the software and algorithms that collect, analyse, enhance and creates value based on this data. Better data, gives better insight, and creates possibilities for stronger innovation and captured customer value. From an IP perspective data, software and algorithms are strategic and commercial intangible assets of a company. Data in this case is a typical trade secret that should be managed and structured so that it s securely controlled by the company, whereas software and algorithms are typical assets which should be controlled through copyrights, patents and as trade secrets. As most industries are becoming data driven, value is increasingly being created in the form of intangible assets such as patents, brands, trademarks, and copyrights. As such, intangible assets represent the backbone of the profitable knowledge-intensive sectors. In 1999, 17 per cent of the profits generated by Western companies came from knowledgeintensive sectors, today this number has doubled to 31 per cent. Consequently, many traditionally non-digital industries are therefore looking to start investing in creating new classes of intellectual assets, but how does this implicate their IP strategy and in consequence also their ability to capture and create value out of these new assets?

8 8. Four cornerstones for realigning IP strategy with a digital business strategy For a non-digital company making a transition to a data-driven business model, i.e. redefining its R&D focus from typically mechanical, electronic and material technology to increasingly focusing on innovations through data-enhanced or data-based products and services, this by definition requires a shift to new intellectual asset classes. Similarly to realigning R&D and product development with the new business goals, realigning IP development to meet this new focus is a fundamental task. Align the IP-strategy with the new business strategy To be valuable, an IP strategy must be aligned to strengthen the business strategy, helping to capture the highest attainable value based on the company s commercial offer and secure its place in the market not to be blocked by new entrants. Typically, the objective of an IP strategy is for the company to assert control and package its intellectual assets to best serve its strategic or commercial objective. This requires transparency and alignment of goals for the IP and the commercial activities. If this is not done the company runs the risk that the investments of realigning the business model is not captured from an IP perspective. This can lead to that key assets are never identified, are leaked, or are in other ways not captured to support the business strategy. Executing on the new business strategy will bring the company closer to already established and IP rich markets such as connectivity, data processing and software. The commercial success depends on that the company has an IP strategy that is aligned and prepared for this shift to a more aggressive IP market, so not to be blocked or have the margins squeezed by costly royalty payments. The redefinition of the business strategy should therefore pay attention to also assure that the IP strategy is aligned to match the new business model.

9 3. 9. Assure capable and sufficient IP resources to handle new asset classes To define and implement the new IP strategy as well as to act on the implications thereof forming a functional process and workflow, sufficient and suitable resources must be made available. This involves realigning existing and developing new processes for increasing awareness of new forms of valuable intellectual assets particularly in the digital domain, for assessing and identifying key IP assets, for structuring and packaging such IP to fill its strategic purpose, and for assuring that such IP is actionable for the specific role it has been assigned. It should be recognised that this is not within the normal capacities of the IP department to do this. Therefore additional resources for process development IP creation and management should be deployed. Identify opportunities and act proactively to minimise IP risks in the competitive landscape Companies in many traditional industry sectors are facing a new competitive climate. This results both from technology companies moving into new industry domains, but also from traditional industries identifying new business opportunities resulting from digitalisation. Regardless of which, the competitors are no longer only the usual suspects, and the technology shift is creating a new source of competition. As a result, moving into new domains pose both new risks and new opportunities, which e.g. derives from the risk on infringing third parties rights, or using innovation to capture a new profitable market position. As a result companies should redefine and engage actively in competitive intelligence to capture their new landscape and be in a position to early on identify and act on IP-based risks and opportunities. Being proactive in how IP risks are handled may shift them into becoming opportunities; i.e. a possible infringement scenario can become a collaboration. However, especially the connectivity field is to a large extent commercially driven by patent licensing and to proactively handle and prepare for this is crucial for the companies moving in to this field.

10 10. Be ready to acquire IP to stay ahead Making a shift from a non-digital business and innovation model to data-driven or data-enhanced products and services is not done overnight, and is perhaps not even manageable through organic innovation growth. The most profitable firms in knowledge-intensive industries use M&A activities to scale up the IP portfolio and strengthen the value proposition. This is particularly present in the software industry. Since speed and efficiency is of the essence, both from a competitive and most likely also from a C-level perspective, companies looking into taking a leading position in the digital domain, should actively assess M&A opportunities to grow or strengthen their IP portfolio through company or project acquisition. Six steps to pay special attention to Recognise that key asset classes are changing from traditional areas to software, algorithms and data when moving to data-driven and dataenhanced domains Assure that the company has the right IP competencies and IP partners to handle both the transition (process and project management) as well as the new intellectual assets that will be the foundation for future growth Identify the new internal domains where intellectual assets are created and held, and assure that key staff involved is aware of where and how key assets are created Pay attention to new forms of IP risks that are associated with developing software, e.g. contamination through use of open source software Assure that you possess appropriate tools to identify key intellectual assets in the digital innovation portfolio, it might not be the ones that you were used to Identify IP risks and potential disruptors that may pose a direct threat to the margin by patent licensing. Act proactively to minimize these risks through patent acquisitions, supplier indemnities and IP risk insurances

11 11. Authors Joakim Hernström - Mats Eriksson - Johan Örneblad - About Bergenstråhle & Partners Bergenstråhle & Partners is a Scandinavian full-service IP firm. With our core competence in intellectual property, we view ourselves as an innovative, entrepreneurial and business oriented IP consultancy. Our vision is to help companies that view innovation at the core of their value proposition to maximise the business value from their intellectual assets. We do this through a range of services from IP creation & management, legal & litigation, process & strategy to commercialisation & valuation. We are convinced that this perspective and offer helps our clients achieve a clear Return on Innovation.

12 Bergenstråhle & Partners in 1 minute Consultants specialised in Intellectual Property Management We help innovative companies to protect and increase the value of their intellectual property. Legal, engineering and business skills Valuable knowledge is the knowledge that creates profitable business, and therefore we use our engineering and legal skills to identify opportunities and our business skills to evaluate them. Patent, design and trademark protection (IPR) Our consultants combination of experience from national and European patent offices, IP-focused industry and IP law ensures a comprehensive view on opportunities and risks. 40 specialists with global customers, a European focus and based in Sweden - Stockholm, Gothenburg, Värnamo and Jönköping. Contact Stockholm Ringvägen , Stockholm Gothenburg Lindholmspiren 5A , Gothenburg Värnamo Lasarettsgatan Värnamo Jönköping Gjuterigatan Jönköping

THE NEW MOBILITY ECONOMY

THE NEW MOBILITY ECONOMY THE NEW MOBILITY ECONOMY Information is the New Frontier Henry Birdseye Weil 18 November 2015 Get the best route, every day, with real time help from other drivers. Waze is the world's largest communitybased

More information

New Deals Are Moving from Scale to Strategic Value

New Deals Are Moving from Scale to Strategic Value Companies historically have viewed mergers and acquisitions as a way to spur growth by bulking up : adding scale and market share by combining with another organization offering similar or complementary

More information

AutomotiveConnect: Heavy Equipment

AutomotiveConnect: Heavy Equipment AutomotiveConnect: Heavy Equipment Driving Performance in the Digital World Manufacturers of heavy equipment are re-examining the way they do business to address market disruptions and changing customer

More information

MODULE. 01 Importance of IP for SMEs

MODULE. 01 Importance of IP for SMEs MODULE 01 Importance of IP for SMEs MODULE 01. Importance of IP for SMEs OUTLINE LEARNING POINT 1: IP is all around us LEARNING POINT 2: Why is IP relevant to your SME? LEARNING POINT 3: IP as a business

More information

Paying the Price of Inaction? Why Original Equipment Manufacturers Must Reinvent Competitive Parts Pricing

Paying the Price of Inaction? Why Original Equipment Manufacturers Must Reinvent Competitive Parts Pricing Paying the Price of Inaction? Why Original Equipment Manufacturers Must Reinvent Competitive Parts Pricing Original Equipment Manufacturers know that things must change In the spare parts market, overpriced

More information

in the Telecom Industry

in the Telecom Industry IBM GLOBAL Business Services in the Telecom Industry IBM Global CEO Study 2006 TELECOMMUNICATIONS INDUSTRY in the Telecom Industry The business model we choose will determine the success or failure of

More information

Decline in search engine market share. Security threat Threat of piracy Stringent regulations

Decline in search engine market share. Security threat Threat of piracy Stringent regulations SWOT ANALYSIS Microsoft Corporation (Microsoft) develops, manufactures, licenses, and supports software products for many computing devices. Microsoft has shown a strong performance through its operations

More information

Strategy in the Digital Vortex

Strategy in the Digital Vortex Strategy in the Digital Vortex Presentation Created for: SALGSKONFERENCEN 2016 OVERLEVER DIN VIRKSOMHED DEN DIGITALE TRANSFORMATION 7 Strategies to Compete in a Disrupted Universe Andrew Tarling The Global

More information

The long road to digital transformation

The long road to digital transformation The long road to digital transformation We surveyed 200 marketing, IT and business leaders to gain insight into the state of digital transformation initiatives. Bottom-line: There is a long road ahead.

More information

Introduction Get your assets in gear: aligning IP strategy and business strategy

Introduction Get your assets in gear: aligning IP strategy and business strategy Ron Carson Innovation Asset Group Introduction Get your assets in gear: aligning IP strategy and business strategy Much has been written about both business strategy and IP strategy. When it comes to business

More information

Stand on the Sidelines, or Boost Competitiveness?

Stand on the Sidelines, or Boost Competitiveness? Stand on the Sidelines, or Boost Competitiveness? How to Make Bold Moves on the New Insurance Playing Field By Ravi Malhotra The insurance playing field will look dramatically different in a digitally

More information

Procurement Outsourcing in the Pharmaceutical Industry Driving cost effectiveness and improving operational efficiency

Procurement Outsourcing in the Pharmaceutical Industry Driving cost effectiveness and improving operational efficiency perspective Procurement Outsourcing in the Pharmaceutical Industry Driving cost effectiveness and improving operational efficiency - Michael Kleha Abstract The Pharmaceutical manufacturing industry was

More information

Digital Transformation How Do we get there. David Bunei General Manager Cisco East Africa and IOI

Digital Transformation How Do we get there. David Bunei General Manager Cisco East Africa and IOI Digital Transformation How Do we get there David Bunei General Manager Cisco East Africa and IOI Digital Disruption Is Impacting All Industries What Is Digital Disruption? The effect of digital business

More information

Understanding and Managing our Customer Pyramid

Understanding and Managing our Customer Pyramid The pyramid represents a very practical way of defining exactly who we wish to sell to, engaging with them on a planned and logical basis, segmenting our active customers by value and potential, setting

More information

MODERNIZING IT PLATFORMS SUCCESSFULLY HOW PLATFORM RENEWAL PROJECTS CREATE VALUE

MODERNIZING IT PLATFORMS SUCCESSFULLY HOW PLATFORM RENEWAL PROJECTS CREATE VALUE MODERNIZING IT PLATFORMS SUCCESSFULLY HOW PLATFORM RENEWAL PROJECTS CREATE VALUE INTRODUCTION The machinery and plant engineering industry is under pressure to transform. Globalization, new competitors,

More information

Financial applications for brand valuation

Financial applications for brand valuation Financial applications for brand valuation Delivering value beyond the number Creating and managing brand value TM $ $ $ $$ $ $ $ $ $ Interbrand Pg. 2 Financial applications for brand valuation Delivering

More information

Digital Customer Experience

Digital Customer Experience Digital Customer Experience Digital. Two steps ahead Digital. Two steps ahead Organizations are challenged to deliver a digital promise to their customers. The move to digital is led by customers who are

More information

The Future for Telecoms Suppliers Technology Bets and Survival of the Fittest

The Future for Telecoms Suppliers Technology Bets and Survival of the Fittest November 08 The Future for Telecoms Suppliers Technology Bets and Survival of the Fittest Arthur D. Little s 2008 Telecoms Infrastructure Supplier Outlook Traditional telecom infrastructure suppliers are

More information

GENERATE REVENUES WITH AN EFFECTIVE PARTS WHOLESALE STRATEGY.

GENERATE REVENUES WITH AN EFFECTIVE PARTS WHOLESALE STRATEGY. GENERATE REVENUES WITH AN EFFECTIVE PARTS WHOLESALE STRATEGY. fueled by challenge. powering success. sm 1,500 dealer programs in 27 markets Parts wholesale has the potential to significantly contribute

More information

A MICROSOFT WHITE PAPER. Banking Industry Performance Management. Using Business Intelligence to Increase Revenue and Profitability

A MICROSOFT WHITE PAPER. Banking Industry Performance Management. Using Business Intelligence to Increase Revenue and Profitability A MICROSOFT WHITE PAPER Banking Industry Performance Management Using Business Intelligence to Increase Revenue and Profitability Software for the business. Overview Today, banks operate in a complex,

More information

The Role of Intellectual Property Asset Management in Strengthening the Competitiveness of Small and Medium-sized Enterprises (SMEs)

The Role of Intellectual Property Asset Management in Strengthening the Competitiveness of Small and Medium-sized Enterprises (SMEs) The Role of Intellectual Property Asset Management in Strengthening the Competitiveness of Small and Medium-sized Enterprises (SMEs) Workshop on Facilitating Access to Intellectual Property Rights (IPRs)

More information

FUJITSU Transformational Application Managed Services

FUJITSU Transformational Application Managed Services FUJITSU Application Managed Services Going digital What does it mean for Applications Management? Most public and private sector enterprises recognize that going digital will drive business agility and

More information

Harnessing vital data to inform an optimal market access strategy in the UK

Harnessing vital data to inform an optimal market access strategy in the UK White paper Harnessing vital data to inform an optimal market access strategy in the UK The power of the outcomes audit Access to >61M patient lives via EHRs since 2004 Paul Sutton, BA Hons, MA (Oxon),

More information

Moving Mountains. Erik Berggren Senior Director of Customer Results & Global Research. Keith Messick Senior Manager, Customer Results

Moving Mountains. Erik Berggren Senior Director of Customer Results & Global Research. Keith Messick Senior Manager, Customer Results Moving Mountains by: Erik Berggren Senior Director of Customer Results & Global Research Keith Messick Senior Manager, Customer Results Executive Summary: Most companies place priority on strategy over

More information

Industrial Internet of Things (IIoT) Research

Industrial Internet of Things (IIoT) Research Industrial Internet of Things (IIoT) Research EXECUTIVE SUMMARY APRIL 06 in collaboration with Methodology SAMPLE OF OVER 70 SENIOR EXECUTIVES Senior executive C-Suite Rest of world $ billion to $.9 billion

More information

Company Portrait INFOMOTION GmbH. Frankfurt, April 2016

Company Portrait INFOMOTION GmbH. Frankfurt, April 2016 Company Portrait INFOMOTION GmbH Frankfurt, April 2016 The reason for our success? We love data! BUSINESS INTELLIGENCE 8 LOCATIONS 11 YEARS OF GROWTH 240 EMPLOYEES 250+ SATISFIED CUSTOMERS FULL-SERVICE

More information

EMC 2 (EMC) Analyst: Saheb Saini Fall 2013. Recommendation: SELL Target Price until (06/30/2015): $24.51

EMC 2 (EMC) Analyst: Saheb Saini Fall 2013. Recommendation: SELL Target Price until (06/30/2015): $24.51 Recommendation: SELL Target Price until (06/30/2015): $24.51 1. Reason for Recommendation: Over the past three years, EMC has recorded higher revenue growth each year, and this will likely continue in

More information

Whitepaper. Optimizing Corporate Intellectual Property Research. Manish Sinha Chief Technology Officer Gridlogics Tech.

Whitepaper. Optimizing Corporate Intellectual Property Research. Manish Sinha Chief Technology Officer Gridlogics Tech. Whitepaper Optimizing Corporate Intellectual Property Research Manish Sinha Chief Technology Officer 2008. Gridlogics Tech. Pvt Ltd Overview Today Intellectual Property (IP) departments in knowledge driven

More information

Accelerating Production. Manufacturing Execution System software solutions for Automotive manufacturers

Accelerating Production. Manufacturing Execution System software solutions for Automotive manufacturers Accelerating Production Manufacturing Execution System software solutions for Automotive manufacturers Addressing the issues The automotive landscape is changing. Emerging markets require manufacturers

More information

Efficiency and transparency Jaguar Land Rover

Efficiency and transparency Jaguar Land Rover www.pwc.co.uk Efficiency and transparency Jaguar Land Rover How Integrated Planning and Enterprise Performance Management is supporting a remarkable success story. October 2013 Industry Automotive Geography

More information

Financial Services. CRM Solutions for Insurance Organizations. Microsoft Dynamics CRM. White Paper

Financial Services. CRM Solutions for Insurance Organizations. Microsoft Dynamics CRM. White Paper Financial Services Microsoft Dynamics CRM CRM Solutions for Insurance Organizations White Paper Helping insurance companies transform traditional reactive approaches into a better customer experience and

More information

Asia Insight: Online to Offline The Great Technology Migration

Asia Insight: Online to Offline The Great Technology Migration Asia Insight: Online to Offline The Great Technology Migration July 25, 2015 by Michael Oh of Matthews Asia A few years back, when we last wrote extensively about the significant developments undergone

More information

Making Machines More Connected and Intelligent

Making Machines More Connected and Intelligent White Paper Making Machines More Connected and Intelligent Overview It s no secret that technology is dramatically transforming the manufacturing arena. We re witnessing a new industrial revolution, led

More information

Navigating the Digital Future

Navigating the Digital Future October 22, 2013 Navigating the Digital Future The 2013 Global Innovation 1000 Study Introduction R&D Spending Trends Analysis Digital Enablers across the Innovation Value Chain 's 2013 Global Innovation

More information

CUSTOMER RELATIONSHIP MANAGEMENT FOR RETAIL

CUSTOMER RELATIONSHIP MANAGEMENT FOR RETAIL WWW.HSO.COM The rise of CRM and how it s transforming business interactions CUSTOMER RELATIONSHIP MANAGEMENT FOR RETAIL Why customer loyalty pays dividends Delivering a personal experience Unsurprisingly,

More information

HOW TO USE MARKETING AND SALES ANALYTICS TO DRIVE RETURN ON INVESTMENT

HOW TO USE MARKETING AND SALES ANALYTICS TO DRIVE RETURN ON INVESTMENT HOW TO USE MARKETING AND SALES ANALYTICS TO DRIVE RETURN ON INVESTMENT INTRODUCTION Marketing and sales analytics are vital to any inbound marketing strategy, as they arm businesses with significant decision-making

More information

Customer Centricity = Sales Enablement

Customer Centricity = Sales Enablement Customer Centricity = Sales Enablement (= value focus = increased sales = reduced costs = improved margins) Abstract Recent studies from IDC and Forrester show that technology companies waste huge sums

More information

Business Networks: The Next Wave of Innovation

Business Networks: The Next Wave of Innovation White Paper Business Networks: The Next Wave of Innovation Sponsored by: Ariba Michael Fauscette November 2014 In This White Paper The business network is forming a new framework for productivity and value

More information

Beyond Trust Build lasting relationships and brand loyalty by delivering superior client experiences

Beyond Trust Build lasting relationships and brand loyalty by delivering superior client experiences Beyond Trust Build lasting relationships and brand loyalty by delivering superior client experiences Build lasting relationships and brand loyalty by delivering superior client experiences As the dust

More information

Tapping the benefits of business analytics and optimization

Tapping the benefits of business analytics and optimization IBM Sales and Distribution Chemicals and Petroleum White Paper Tapping the benefits of business analytics and optimization A rich source of intelligence for the chemicals and petroleum industries 2 Tapping

More information

Developing a Credit Card Strategy Leveraging Big Data

Developing a Credit Card Strategy Leveraging Big Data Elan Financial Services 2014 Developing a Credit Card Strategy Leveraging Big Data Big data presents great opportunity for targeting and incentivizing customers with valuble card offers. By Elan Financial

More information

Survey Results of the European Pricing & Profit Optimisation Forum 2013 Montreux, Switzerland Deloitte Consulting AG

Survey Results of the European Pricing & Profit Optimisation Forum 2013 Montreux, Switzerland Deloitte Consulting AG Key Pricing and Profitability Trends for Life Sciences Companies Survey Results of the European Pricing & Profit Optimisation Forum 01 Montreux, Switzerland Deloitte Consulting AG Executive Summary Deloitte

More information

Member of the Divisional Board Mercedes-Benz Cars, responsible for Marketing & Sales

Member of the Divisional Board Mercedes-Benz Cars, responsible for Marketing & Sales An interview with Ola Källenius Member of the Divisional Board Mercedes-Benz Cars, responsible for Marketing & Sales Where Digital Meets Physical: Mercedes-Benz and the Seamless Customer Experience Transform

More information

A wake-up call for Big Pharma

A wake-up call for Big Pharma 1 DECEMBER 2011 p h a r m a c e u t i c a l s & m e d i c a l p r o d u c t s p r a c t i c e A wake-up call for Big Pharma Lower profit margins suggest a need for new business models. Vivian Hunt, Nigel

More information

The Quad-Play Balancing Act

The Quad-Play Balancing Act Understanding the Business Model By Michael Dargue and Jennifer Lin Service providers continue to invest heavily to build quad-play bundles, many with high hopes for lower churn and better margins. The

More information

Machine-tomachine. ericsson White paper Uen September 2014

Machine-tomachine. ericsson White paper Uen September 2014 ericsson White paper Uen 284 23-3240 September 2014 Machine-tomachine exploring potential operator roles Machine-to-machine solutions can help enterprises across a range of industries create efficiencies,

More information

Opportunities for Optimism? A New Vision for Value in Asset Management

Opportunities for Optimism? A New Vision for Value in Asset Management Opportunities for Optimism? A New Vision for Value in Asset Management Featuring the findings of the 2015 State Street Asset Manager Survey Opportunities for Optimism? A New Vision for Value in Asset Management

More information

Cyber security. Cyber Security. Digital Employee Experience. Digital Customer Experience. Digital Insight. Payments. Internet of Things

Cyber security. Cyber Security. Digital Employee Experience. Digital Customer Experience. Digital Insight. Payments. Internet of Things Cyber security Digital Customer Experience Digital Employee Experience Digital Insight Internet of Things Payments IP Solutions Cyber Security Cloud 2015 CGI IT UK Ltd Contents... Securing organisations

More information

written by co-created by designed by Alexander Osterwalder & Yves Pigneur An amazing crowd of 470 practitioners from 45 countries

written by co-created by designed by Alexander Osterwalder & Yves Pigneur An amazing crowd of 470 practitioners from 45 countries You re holding a handbook for visionaries, game changers, and challengers striving to defy outmoded business models and design tomorrow s enterprises. It s a book for the written by Alexander Osterwalder

More information

Heidelberg Pioneers the Smart, Connected Printing Press. Challenges facing printing industry

Heidelberg Pioneers the Smart, Connected Printing Press. Challenges facing printing industry Heidelberg Pioneers the Smart, Connected Printing Press Challenges facing printing industry The trend away from print media and towards digital communications is having a major impact on the printing industry.

More information

7 things to ask when upgrading your ERP solution

7 things to ask when upgrading your ERP solution Industrial Manufacturing 7 things to ask when upgrading your ERP solution The capabilities gap between older versions of ERP designs and current designs can create a problem that many organizations are

More information

Research Note: What is a Knowledge Management Project? by David De Long Tom Davenport & Mike Beers

Research Note: What is a Knowledge Management Project? by David De Long Tom Davenport & Mike Beers Research Note: What is a Knowledge Management Project? by David De Long Tom Davenport & Mike Beers The term knowledge management is increasingly finding its way into the management lexicon as concepts

More information

Business Innovation & Transformation Enablement (BITE) Method

Business Innovation & Transformation Enablement (BITE) Method Business Innovation & Transformation Enablement (BITE) Method Henrik von Scheel LEAD Developer, responsible for BITE Method LEAD the Way Copyright note on Intellectual Capital: ALL RIGHTS RESERVED LEADing

More information

Innovation Health Check

Innovation Health Check Innovation Health Check BENCHMARKING of the Innovation Process Introduction Innovation benchmark is to help establish how Innovation oriented is your company. Long term studies have shown that at least

More information

Sales Best Practices in the Global Automotive Supplier Industry

Sales Best Practices in the Global Automotive Supplier Industry Sales Best Practices in the Global Automotive Supplier Industry January 2009 Kotler Marketing Group 925 15th Street, NW Washington, DC 20005 Phone: 202-331-0555; 1-800-331-9110 Fax: 202-331-0544 www.kotlermarketing.com

More information

Extracting Value from a Non-core Patent Portfolio A Useful Process to Increase the Percentage of Patents That Generate Value to the Company

Extracting Value from a Non-core Patent Portfolio A Useful Process to Increase the Percentage of Patents That Generate Value to the Company Extracting Value from a Non-core Patent Portfolio A Useful Process to Increase the Percentage of Patents That Generate Value to the Company Master of Science Thesis in the Master Degree Programme, Entrepreneurship

More information

ANTI-COUNTERFEITING WHY COMBATING COUNTERFEITING SHOULD BE OF HIGHEST PRIORITY

ANTI-COUNTERFEITING WHY COMBATING COUNTERFEITING SHOULD BE OF HIGHEST PRIORITY WHY COMBATING COUNTERFEITING SHOULD BE OF HIGHEST PRIORITY WHY COMBATING COUNTERFEITING SHOULD BE OF HIGHEST PRIORITY Globalization of trade and a huge increase in online cross border sales has proven

More information

Accenture and Moven Join Forces to Transform Digital Banking Solutions

Accenture and Moven Join Forces to Transform Digital Banking Solutions Accenture and Moven Join Forces to Transform Digital Banking Solutions Joining Forces with Fintech Disruptors to Transform Digital Banking Solutions Accenture & Moven Partnership Digital Disruption is

More information

Capgemini and Pegasystems: Delivering Business Value through Partnership

Capgemini and Pegasystems: Delivering Business Value through Partnership Capgemini and Pegasystems: Delivering Business Value through Partnership Continuous process improvement to drive sustainable results Our partnership combines Capgemini s consulting and industry strengths

More information

Digital Disruption: e-tailing in the Automotive Aftermarket. March 2014

Digital Disruption: e-tailing in the Automotive Aftermarket. March 2014 Digital Disruption: e-tailing in the Automotive Aftermarket March 2014 AASA Thought Leadership: AASA exclusive update and summary of the groundbreaking 2013 report by AASA and Booz & Co., e-tailing: Supplier

More information

Building Leadership Capabilities For Future Growth In Medical Technology. -A European Perspective. Facilitated by the Global Life Sciences Practice

Building Leadership Capabilities For Future Growth In Medical Technology. -A European Perspective. Facilitated by the Global Life Sciences Practice Building Leadership Capabilities For Future Growth In Medical Technology -A European Perspective Facilitated by the Global Life Sciences Practice 1 Building Leadership Capabilities For Future Growth In

More information

Speeding Time to Market, Increasing Time in Market & Maintaining Market Velocity

Speeding Time to Market, Increasing Time in Market & Maintaining Market Velocity Speeding Time to Market, Increasing Time in Market & Maintaining Market Velocity Best Practices in Driving Top-Line Growth Through Innovation & Collaboration Table of Contents 1 Introduction: The Need

More information

Welcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and

Welcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and Welcome to today s training on how to Effectively Sell SAP ERP! In this training, you will learn how SAP ERP addresses market trends and organizations business needs. 1 After completing this lesson, you

More information

White Paper. Managed Services. Part 2: True Value Creation Partnership. February 2013. ISO 9001 No. FS 28117

White Paper. Managed Services. Part 2: True Value Creation Partnership. February 2013. ISO 9001 No. FS 28117 White Paper Managed Services Part 2: True Value Creation Partnership February 2013 ISO 9001 No. FS 28117 Managed Services Preface 01 Introduction 01 Transition to Managed Services 05 Telecom domain knowhow

More information

Our employees tend to stay with us for a large portion of their careers.

Our employees tend to stay with us for a large portion of their careers. Gulf Coast Power Association 28 th Annual Spring Conference Keynote Speech Entergy Corporation Chairman and CEO Leo Denault April 1, 2014 I'd like to start by thanking members of the Gulf Coast Power Association

More information

Sustainability Value Management: Stronger metrics to drive differentiation and growth. By Alexander Holst

Sustainability Value Management: Stronger metrics to drive differentiation and growth. By Alexander Holst Sustainability Value Management: Stronger metrics to drive differentiation and growth By Alexander Holst Can a focus on sustainability also drive stronger business performance and tangible financial results?

More information

Steven Shalita, Vice President, Marketing of NetScout Systems, Inc.

Steven Shalita, Vice President, Marketing of NetScout Systems, Inc. Steven Shalita, Vice President, Marketing of NetScout Systems, Inc. "We Accelerate Growth" Movers & Shakers NetScout Systems, Inc., designs, develops, manufactures, markets, sells and supports market-leading

More information

Digital factory: Cracking the code to success. Russ Rasmus and Jason Nichols

Digital factory: Cracking the code to success. Russ Rasmus and Jason Nichols Digital factory: Cracking the code to success Russ Rasmus and Jason Nichols Manufacturers are making progress to establish the Digital Factory of the future. However many are at risk of being left behind

More information

ElegantJ BI. White Paper. Operational Business Intelligence (BI)

ElegantJ BI. White Paper. Operational Business Intelligence (BI) ElegantJ BI Simple. Smart. Strategic. ElegantJ BI White Paper Operational Business Intelligence (BI) Integrated Business Intelligence and Reporting for Performance Management, Operational Business Intelligence

More information

Source-to-Pay outsourcing services from IBM

Source-to-Pay outsourcing services from IBM Source-to-Pay outsourcing services from IBM Flexible Source-to-Pay outsourcing options help optimise savings and enable smarter spending Highlights Provides greater visibility to reduce expenses and better

More information

Finding a cure for pharma. How is risk aversion holding the industry back?

Finding a cure for pharma. How is risk aversion holding the industry back? Finding a cure for pharma. How is risk aversion holding the industry back? 2 Finding a cure for pharma. The pharmaceutical industry is facing significant challenges. From discovery to commercial realisation,

More information

JumpFly, Inc. 2541 Technology Drive, Suite 414 Elgin, IL 60124. www.jumpfly.com. Tel: 877.882.2850 Fax: 877.379.0335. Inquiries@JumpFly.

JumpFly, Inc. 2541 Technology Drive, Suite 414 Elgin, IL 60124. www.jumpfly.com. Tel: 877.882.2850 Fax: 877.379.0335. Inquiries@JumpFly. JumpFly, Inc. 2541 Technology Drive, Suite 414 Elgin, IL 60124 www.jumpfly.com Tel: 877.882.2850 Fax: 877.379.0335 Inquiries@JumpFly.com Google AdWords, Microsoft AdCenter & Facebook PPC Management Specialists

More information

Capability Statement

Capability Statement Capability Statement The Lead Generation Company (LGCo) was established over eleven years ago and is s premier organisation in the provision of lead and marketing solutions. We have over a decade of experience

More information

High risk, high reward makes for high anxiety in today s complex work space. What about low risk, high reward? Is it even possible?

High risk, high reward makes for high anxiety in today s complex work space. What about low risk, high reward? Is it even possible? High risk, high reward makes for high anxiety in today s complex work space. What about low risk, high reward? Is it even possible? It is when you partner with us. Merrill s proven team of highly driven

More information

The Management of Intellectual Property Rights. Dr Derek Palmer

The Management of Intellectual Property Rights. Dr Derek Palmer The Management of Intellectual Property Rights Dr Derek Palmer ProspectIP 2013 The Management of Intellectual Property Rights Introduction to Intellectual Property (IP) and Intellectual Property Rights

More information

Developing a Profitable Service Annuity Business

Developing a Profitable Service Annuity Business Developing a Profitable Service Annuity Business WHITE PAPER Services Made Simple Copyright 2014 by MaintenanceNet, Inc. All Rights Reserved. 1 Using Data to Meet Your Sales Quota The competitive landscape

More information

HOW TO HARNESS THE POWER OF REAL-TIME SOCIAL MEDIA INSIGHTS

HOW TO HARNESS THE POWER OF REAL-TIME SOCIAL MEDIA INSIGHTS HOW TO HARNESS THE POWER OF REAL-TIME SOCIAL MEDIA INSIGHTS CONTENTS Introduction 3 Have you developed your social media strategy? 4 The power of real-time social insights 5 The biggest social media challenges

More information

4. Valuing your Intellectual Property

4. Valuing your Intellectual Property IP Finance Toolkit 11 4. Valuing your Intellectual Property About this guidance This section is designed to help businesses conducting transactions involving Intellectual Property Rights (IPRs) arrive

More information

The Future of Content Aggregation 2011

The Future of Content Aggregation 2011 The Future of Content Aggregation 2011 The Future of Content Aggregation 2011 "Traditional" print media is under pressure; fuelled by the perceived commoditisation of news on the internet, falling print

More information

Perspectives from the future of car insurance distribution. The evidence: insurance customers are ready to move online, also in the Nordics

Perspectives from the future of car insurance distribution. The evidence: insurance customers are ready to move online, also in the Nordics Perspectives from the future of car insurance distribution. Compilation of articles. article 1 The evidence: insurance customers are ready to move online, also in the Nordics i) Sophisticated consumers

More information

Tapping the Power. of Service Analytics

Tapping the Power. of Service Analytics Tapping the Power WHITEPAPER of Service Analytics An Astea International White Paper 1 Introduction Field service organizations now have access to an unprecedented amount of data about the performance

More information

IDC MarketScape Excerpt: Worldwide Business Analytics BPO Services 2014 Vendor Assessment

IDC MarketScape Excerpt: Worldwide Business Analytics BPO Services 2014 Vendor Assessment IDC MarketScape IDC MarketScape Excerpt: Worldwide Business Analytics BPO Services 2014 Vendor Assessment Mukesh Dialani THIS IDC MARKETSCAPE EXCERPT FEATURES: TCS IDC MARKETSCAPE FIGURE FIGURE 1 IDC MarketScape

More information

The Accenture Innovation Index

The Accenture Innovation Index The Accenture Innovation Index 2013: Key Findings Innovation enables businesses to be more productive, efficient and grow faster, resulting in competitive economies. These economies respond better to change,

More information

China Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group

China Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group 2015 SAP SE or an SAP affiliate company. All rights reserved. China Grand Auto: Partnering with SAP on a State-of-the-Art Platform for a Multibrand Dealer Group Company China Grand Automotive Services

More information

THE DEMOCRATIZATION OF SMB DATA BY MICHAEL CARTER

THE DEMOCRATIZATION OF SMB DATA BY MICHAEL CARTER THE DEMOCRATIZATION OF SMB DATA BY MICHAEL CARTER The global business data market is dominated by large data firms that have made their fortunes and built their architectures and infrastructures based

More information

UK Manufacturing: New Challenges, New Opportunities. Vicky Pryce, Chief Economic Adviser, BERR

UK Manufacturing: New Challenges, New Opportunities. Vicky Pryce, Chief Economic Adviser, BERR UK Manufacturing: New Challenges, New Opportunities Vicky Pryce, Chief Economic Adviser, BERR UK Manufacturing at a glance World s 6th largest manufacturer Contributes 150bn p/a to UK economy (13% of GVA)

More information

SUPPLY CHAIN & PROCUREMENT INSIGHTS REPORT CANADA, ARE WE FALLING BEHIND?

SUPPLY CHAIN & PROCUREMENT INSIGHTS REPORT CANADA, ARE WE FALLING BEHIND? GRAND & TOY 2012 SUPPLY CHAIN & PROCUREMENT INSIGHTS REPORT CANADA, ARE WE FALLING BEHIND? Research conducted by TABLE OF CONTENTS Overview... 3 Procurement Tactically Focused but Evolving...4 Communication

More information

Planning a Basel III Credit Risk Initiative

Planning a Basel III Credit Risk Initiative Risk & Compliance the way we see it Planning a Basel III Credit Risk Initiative How to Achieve Return on Investment Contents 1 Introduction 3 2 Banks need a strong data foundation 4 3 A new focus on models

More information

Strategic Account Management. Segmenting for Growth in Business-to- Business Markets

Strategic Account Management. Segmenting for Growth in Business-to- Business Markets Strategic Account Management Segmenting for Growth in Business-to- Profitable growth is an elusive goal for many executives, but particularly in business-to-business (B2B) markets. Companies in these markets,

More information

A strategic approach to fraud

A strategic approach to fraud A strategic approach to fraud A continuous cycle of fraud risk management The risk of fraud is rising at an unprecedented rate. Today s tough economic climate is driving a surge in first party fraud for

More information

Accenture Sustainability Performance Management. Delivering Business Value from Sustainability Strategy

Accenture Sustainability Performance Management. Delivering Business Value from Sustainability Strategy Accenture Sustainability Performance Management Delivering Business Value from Sustainability Strategy Global executives are as committed as ever to sustainable business. Yet, executing a sustainability

More information

Talent Challenges in FSI Designing responsive solutions through workforce analytics

Talent Challenges in FSI Designing responsive solutions through workforce analytics Talent Challenges in FSI Designing responsive solutions through workforce analytics Filip Gilbert Partner Human Capital Advisory Services Deloitte Camille Fauvel Manager Human Capital Advisory Services

More information

Standstill in technology services? Is the industry being left behind in the "Smart Service Welt"?

Standstill in technology services? Is the industry being left behind in the Smart Service Welt? Standstill in technology? Is the industry being left behind in the "Smart Service Welt"? Service is becoming more and more important for the industry The fact that megatrends such as Industry 4.0 have

More information

INTRODUCTION. IoT AND IP STRATEGIES

INTRODUCTION. IoT AND IP STRATEGIES INTRODUCTION At first, the Internet of Things (IoT) may seem like an idea straight out of science fiction. However, on closer consideration, we realize that the process of connecting everyday electronic

More information

2016 Global Payments Insight Survey: Bill Pay Services. Facing the need for innovation

2016 Global Payments Insight Survey: Bill Pay Services. Facing the need for innovation 2016 Global Payments Insight Survey: Bill Pay Services Facing the need for innovation 1 Catalyst Payment players need to rethink roles and relationships The payments industry has always been an ecosystem

More information

ADDING TO YOUR COMPANY S BOTTOM LINE WITH INTANGIBLE ASSETS: CREATING, MAINTAINING & ADVANCING YOUR IP PORTFOLIO

ADDING TO YOUR COMPANY S BOTTOM LINE WITH INTANGIBLE ASSETS: CREATING, MAINTAINING & ADVANCING YOUR IP PORTFOLIO ADDING TO YOUR COMPANY S BOTTOM LINE WITH INTANGIBLE ASSETS: CREATING, MAINTAINING & ADVANCING YOUR IP PORTFOLIO 6 BY BRADLEY J. VAN PELT AND LUKE S. CURRAN Intellectual property portfolios commonly rank

More information

Drive to the top. The journey, lessons, and standards of global business services. kpmg.com

Drive to the top. The journey, lessons, and standards of global business services. kpmg.com Drive to the top The journey, lessons, and standards of global business services kpmg.com The new normal for global enterprises is about doing more with less while at the same time driving the top line

More information

Digital Business Services Topic Area Theaters May 17-19, 2016 Orlando, FL

Digital Business Services Topic Area Theaters May 17-19, 2016 Orlando, FL Digital Topic Area Theaters May 17-19, 2016 Orlando, FL Session ID Title Abstract Time and Location DB34027 Exploit Business Benefit Cases to Accelerate and Improve Processes DB34011* DB34008 DB34051*

More information

Customer experience and your bottom line

Customer experience and your bottom line Customer experience and your bottom line Research reveals investing in compelling CX drives business impact Experiences. Results. Expertise. Avanade and Sitecore research conducted by Vanson Bourne Table

More information

Internet of Things (IoT) B2B Applications

Internet of Things (IoT) B2B Applications Internet of Things (IoT) B2B Applications August 2015 StarVest Thesis The Internet of Things, is an underlying horizontal trend that is growing and will have a large impact on the landscapes of StarVest

More information