Polycom RealPresence Access Director System, Virtual Edition

Transcription

1 Getting Started Guide 3.1 January C Polycom RealPresence Access Director System, Virtual Edition

2 Trademark Information POLYCOM and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Java is a registered trademark of Oracle America, Inc., and/or its affiliates. Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. End User License Agreement Use of this software constitutes acceptance of the terms and conditions of the Polycom <Secondary Product Name> Access Director system end-user license agreement (EULA). The EULA for this product is available on the Polycom Support page for the product Polycom, Inc. All rights reserved. Polycom, Inc America Center Drive San Jose CA USA No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. Therefore, you must treat the software like any other copyrighted material (e.g., a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice. 2

3 Contents About This Guide Polycom RealPresence Access Director System, Virtual Edition Setup Supported Environment Installation Prerequisites Capacity Planning Guidance System Installation Assign a Static IP Address and Configure Initial Network Settings For networks without a DHCP server For networks with a DHCP server Advanced System Configuration Polycom, Inc. 3

4 About This Guide This guide provides the first time setup information you need to configure a Polycom RealPresence Access Director system, Virtual Edition. Once you ve completed first-time setup, see the chapter on System Configuration in the Polycom RealPresence Access Director System Administrator s Guide for additional configuration and customization tasks you can perform. In addition to this guide, the following documents provide details about the RealPresence Access Director system. To access these documents, go to Polycom RealPresence Access Director System, Virtual Edition Release Notes Polycom RealPresence Access Director System Administrator s Guide Deploying Polycom Unified Communications in RealPresence Access Director System Environments The RealPresence Access Director system also provides online help, available through the user interface. VMware support and reference documentation may be found at Assumptions This content is written for a technical audience. As a system administrator of the RealPresence Access Director system, you must know the following: Basic computer and network system administration skills Network configuration, including IP addressing, subnets, gateways, domains, DNS, time servers, and possibly network routing rules Basic understanding of firewalls and network security The deployment model for the RealPresence Access Director system, Virtual Edition being installed and the video conferencing/collaboration network of which it will be a part If necessary, obtain the assistance of the appropriate IT or network administration personnel before proceeding. Polycom, Inc. 4

5 Polycom RealPresence Access Director System, Virtual Edition Setup The sections that follow describe the steps required to perform the initial installation and setup of a Polycom RealPresence Access Director system, Virtual Edition. Once you have completed installation and first time setup, see the Polycom RealPresence Access Director System Administrator s Guide for additional configuration and customization tasks you can perform. Supported Environment on page 5 Installation Prerequisites on page 6 Capacity Planning Guidance on page 6 System Installation on page 6 Advanced System Configuration on page 10 Supported Environment The RealPresence Access Director, Virtual Edition software is available as an OVA package for a new installation. You can deploy the OVA package to a VMware ESXi host using the VMware vsphere client. The Polycom RealPresence Access Director system, Virtual Edition does not support two-server redundant configuration as with the Appliance Edition. Polycom recommends using vsphere High Availability (HA) features to protect against host-level failures. See your VMWare documentation for more information. To install and configure the RealPresence Access Director system, Virtual Edition you will need a computer with the hardware and software listed below: Hardware 1280x1024 (SXGA) minimum display resolution; 1680x1050 (WSXGA+) or greater recommended Software VMware vsphere client, version 5.0 or higher (higher versions include VMware ESXi and vcenter Server) Microsoft Internet Explorer version 8 or higher Java version 7 Adobe Flash version or higher Polycom, Inc. 5

6 Polycom RealPresence Access Director System, Virtual Edition Getting Started Guide Installation Prerequisites The RealPresence Access Director, Virtual Edition OVA package can be installed in two different ways. 1 On a vsphere ESXi server version 5.0 or higher, without using vcenter Server. This installation option does not support the use of vsphere High Availability (HA) features. 2 On a vsphere ESXi server version 5.0 or higher using vcenter Server management features. This installation option supports the use of vsphere HA features. The Polycom RealPresence Access Director system, Virtual Edition does not support two-server redundant configuration. Polycom recommends using vsphere High Availability (HA) features to protect against host-level failures. See your VMware documentation for more information. You will need the following information in order to install the RealPresence Access Director, Virtual Edition system in your VMware environment: If your network environment includes a DHCP server, Polycom recommends that you reserve a static IP address on your DHCP server before you install the RealPresence Access Director, Virtual Edition system. Ensure that your ESXi host machine has the capacity for your planned RealPresence Access Director, Virtual Edition system deployment. See Capacity Planning Guidance on page 6. Review the Polycom RealPresence Access Director System, Virtual Edition Release Notes. Capacity Planning Guidance The following table describes the hardware profile for each virtual machine on which you install the RealPresence Access Director, Virtual Edition. The table also provides throughput and performance details. Component CPU Memory Disk Throughput Performance Recommended Profile 8 virtual cores 8 GB 64 GB 600 MB 900 calls Different hardware profiles may not be supported by Polycom and could affect your system performance. System Installation The following steps assume you are familiar with deploying applications into a VMware environment. For more information about deploying applications into a VMware environment, please see the VMware documentation. Polycom, Inc. 6

7 Polycom RealPresence Access Director System, Virtual Edition Getting Started Guide 1 From the vsphere client, install the RealPresence Access Director system, Virtual Edition OVA file. During the installation, select a unique name for the instance and specify the datastore and disk storage format. See the VMware vsphere documentation for specific instructions. 2 From the vsphere client, select the virtual instance you installed and power it on. 3 Configure a static IP address, as described in these sections: For networks without a DHCP server on page 7. For networks with a DHCP server on page 9. Assign a Static IP Address and Configure Initial Network Settings During the initial network setup, only one static IP address must be configured for the RealPresence Access Director system. After installation is complete, you may configure additional IP addresses from the RealPresence Access Director system Web user interface. For networks without a DHCP server If your network does not have a DHCP server, you must use a command line interface (CLI) to assign a static IP address to the RealPresence Access Director system after you deploy the OVA file. To assign a static IP address 1 From the vsphere client, select the RealPresence Access Director system, Virtual Edition that you installed and click the Console tab. The CLI log-in screen displays. 2 Log in with the following credentials: User ID: polycom Password: polycom The command line interface displays. 3 Select Management network setup, then OK. 4 Select eth0, then OK. 5 Select Static address setup. The RealPresence Access Director system does not support the Static route setup or Set DHCP on menu options. 6 Enter the IP address, Subnet mask, and Default gateway. 7 Select Save configuration. Network services restart. Polycom, Inc. 7

8 Polycom RealPresence Access Director System, Virtual Edition Getting Started Guide To configure initial network settings 1 Open a browser and enter the static IP address in the address bar in the format shown below: The end-user license agreement for the RealPresence Access Director system displays. 2 Click Accept and log into the system with the following credentials: User ID: admin Password: Polycom123 3 Go to Admin > Network Settings > Configure Network Setting and complete the fields below: Hostname: Enter the hostname of the virtual instance of the RealPresence Access Director system. Primary DNS: Enter the IP address of the DNS server. 4 Click Next. 5 In the Step 2 of 3: Advanced Network Settings window, confirm the system values you entered when assigning a static IP address: IPv4 Address IPv4 Subnet Mask IPv4 Default Gateway 6 Click Next. 7 In the Step 3 of 3: Service Network Settings window, select the static IP address of the eth0 interface for each type of traffic, as shown in the table below: Settings Field SIP/H.323 External signaling IP Internal signaling IP Media Relay External signaling IP Internal signaling IP Management IP Management IP Access Proxy External Access Proxy IP From the Available IP address list, select the eth0 IP address and click the right arrow to move the IP address to the External Access Proxy IP list. Internal Access Proxy IP 8 Click Done > Commit and Reboot Now. The system reboots and applies your network settings. Polycom, Inc. 8

9 Polycom RealPresence Access Director System, Virtual Edition Getting Started Guide For networks with a DHCP server If your network has a DHCP server, the DHCP server assigns a temporary IP address to the RealPresence Access Director system, Virtual Edition when you install the OVA file. The RealPresence Access Director system requires one static IP address. Therefore, you must change the temporary IP address to a static IP address after deploying the OVA package. To change the temporary IP address to a static IP address and configure initial network settings 1 From the vsphere client, select the RealPresence Access Director system, Virtual Edition that you installed. 2 Click the Summary tab and note the temporary IP address of the system assigned by DHCP. 3 Open a browser and enter the temporary IP address in the address bar. The end-user license agreement for the RealPresence Access Director system displays. 4 Click Accept and log into the system with the following credentials: User ID: admin Password: Polycom123 5 Go to Admin > Network Settings > Configure Network Setting. 6 In the Step 1 of 3: General Network Settings window, enter your system values for the following settings: Hostname: Enter the hostname of the virtual instance of the RealPresence Access Director system. Primary DNS: Enter the IP address of the DNS server. 7 Click Next. The settings assigned by the DHCP server display in the Step 2 of 3: Advanced Network Settings window. The interface mode is DHCP and a note displays as a reminder to configure the static IP address for the interface. After you configure the settings with the static IP address and restart the system, the interface mode is Static and the note no longer displays. 8 Complete the fields below. IPv4 Address: the static IP address of the virtual instance of the RealPresence Access Director system. IPv4 Subnet Mask: the subnet mask of the RealPresence Access Director system s static IP address. IPv4 Default Gateway: the IP address of the gateway server used to route network traffic outside the subnet. 9 Click Next. Polycom, Inc. 9

10 Polycom RealPresence Access Director System, Virtual Edition Getting Started Guide 10 In the Step 3 of 3: Service Network Settings window, select the static IP address of the eth0 interface for each type of traffic, as shown in the table below: Settings Field SIP/H.323 External signaling IP Internal signaling IP Media Relay External signaling IP Internal signaling IP Management IP Management IP Access Proxy External Access Proxy IP From the Available IP address list, select the eth0 IP address and click the right arrow to move the IP address to the External Access Proxy IP list. Internal Access Proxy IP 11 Click Done > Commit and Reboot Now. The system reboots and applies your network settings. Advanced System Configuration Once you have completed the basic system configuration, see the Polycom RealPresence Access Director System Administrator s Guide and Deploying Polycom Unified Communications in RealPresence Access Director System Environments to complete additional system configuration. Polycom, Inc. 10