Cloud Enterprise Content Management

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1 Cloud Enterprise Content Management Let s Un-Complicate ECM Ed Rawson GM ECM NBU Perficient, Inc.

2 What is Enterprise Content Management (ECM) Enterprise Content Management (ECM) is defined by AIIM International as the technologies, tools, and methods used to capture, manage, store, preserve, and deliver content and documents related to organizational processes.

3 ECM Current State On Premises ECM Applications Not unusual spend $1 million or more for software and services Not unusual spent another $200,000 or more for hardware It can take 6 to 18 months to deploy Not unusual to spend $150,000-$200,000 per year for maintenance Gartner states that as much as 70% of IT budget is spent on maintenance

4 ECM Current State Very high Total Cost of Ownership (TCO) These costs limits the businesses that can handle this type of an expense In most cases implementations are siloes In most cases not easily accessible remotely,noncollaborative, non-enterprise Not an ENTERPRISE APPLICATION

5 ECM Trends Content Concentric Applications Collaborative or Sharing Applications Enterprise Content Access for a number of devices: Mobile Phones Tablets Laptop Remote workers

6 What is the Cloud 1965 Rolls Royce Silver Cloud III 6

7 What are the Cloud Solution Models Simply put the cloud is a re-utilization of previous industry terms that you are all likely familiar with Hosted Solution (HS) Software as a Service (SaaS) Platform as a Service (PaaS) Infrastructure as a Service (IaaS) 7

8 Different Personalities of Cloud Computing 8

9 Cloud ECM Pluses Agility: Fast Start Up Reliability Scalability Lifecycle management Complete Solution Much lower Start up cost Much lower Cost of Ownership Cloud ECM gets a tool into the end user s hands faster than with an on premise deployment. Information Week

10 Cloud ECM Solutions Content Concentric Applications Case Management Contract Management Content Concentric Workflow /BPM Corporate Collaboration Loan Application Processing Marketing Material 100 s of Others

11 Let s Un-Complicate ECM Cloud-computing: Let s Un-Complicate ECM Cloud computing is a better way to run your business. Instead of developing, maintaining and running your content management applications yourself, you access everything you need through the web. You just log in, customize it, and start using it. That s the power of cloud computing.

12 On Premises to Cloud ECM applications: Hybrid

13 Hybrid Cloud 13

14 CECM Cloud Connect Architecture supported file formats On Premise ECM System firewall BPM Efficiencies Security Accessibility external access mobile applications remote users around the globe 14 CECM offers a bridge between on-premise content and the box

15 Why Utilize the Cloud Solution Reduces overall TCO Improves savings on scarce IT resources ECM & Storage Node ECM & Storage Node ECM & Storage Node Enables business agility and mobility BPM efficiencies and productivity Increased optimization processes Extends the global footprint, centrally accessible, commonly searchable Enables regulatory compliance governance Enforces stricter access control Increase bandwidth/improve internal SLA s Reduction of intellectual property risk i.e. laptops/desktops/mobile applications Cloud computing enables large enterprises access to resources and applications from the network relying on its processing and storage15 capacities rather than silos, shared drives and other storage that could inhibit access to the end user

16 Analytics Business Process Apps CECM Collaboration CECM offers collaboration with Social16Media and Mobile Web applications

17 Top Reason to Choose Cloud ECM over On Premises ECM Fast Start-up: Up-and-Running in days or weeks not months or even years like on-premises systems. With no hardware or software to install and no servers or building of data centers. I most cases estimates doesn t even count all the customization you have to do with on-premises applications. Reliability: is improved if multiple redundant sites are used, which makes well designed cloud computing suitable for business continuity and disaster recovery. Scalability via dynamic ("on-demand") provisioning of resources on a finegrained, self-service basis near real-time, without users having to engineer for peak loads. Cloud will scale (and de-scale, if needed) to your needs Lifecycle management of cloud computing applications is easier, because they do not need to be installed on each user's computer. They are easier to support and to improve, as the changes reach the clients instantly.

18 Why Utilize the Cloud Solution Cloud Solutions are highly scalable, cost effective, efficient and faster thereby reducing the TCO Cloud Solutions are more reliable and usually provide SLA s for uptime all outages are planned, no downtime without notice and all maintenance is scheduled Cloud Solutions offer more availability for large global enterprises instead of utilizing the usual one server, the Cloud utilizes multiple servers Cloud solutions maintain data seamlessly across the enterprise, therefore if one server fails your site does not 18

19 Cloud ECM VS. On-Premises ECM 500 User ECM Implementation On-Premises ECM Hardware - $150K Software - $450K Installation - $250K Customization-$300K $1,150K 6 or 8 month Implementation time Capital Costs $600K Maintenance Costs $120K Cloud ECM Customization - $300K Monthly Costs - $ to 3 months Implementation Time No Capital Costs No Annual Maintenance Costs Much lower cost of Ownership

20 The State of Cloud ECM Gartner MQ ECM SpringCM leader in cloud based ECM Forrester Suggests Fastest growing market that will grow 6 to 8 time over the next 5 years Acceptance growing Major Companies have or are planning on implementing Cloud ECM 40% of Fed agencies have chosen to move their Website hosting and Content Management to cloud. Traditional ECM Companies building or adapting Cloud ECM applications EMC announced a best of breed Cloud Solution built on EMC Captiva, EMC Document Sciences, CenterStage and Documentum OnDemand offerings on the EMC VCUBE Architecture.

21 Cloud and the evolution of technology

22 Cloud ECM Next Steps First Steps: Content Analytics Information Architecture Governance Model Road Map Research your options

23 Welcome to the future! Cloud CECM THANK YOU! 23

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