Tuxedo Wi-Fi and VAM (Vista Automation Module) Camera Compatibility Chart (Honeywell and Third Party Camera s)

Transcription

1 Tuxedo Wi-Fi and VAM (Vista Automation Module) Camera Compatibility Chart (Honeywell and Third Party Camera s) The following is a list of Compatible IP Cameras. This is a list of the tested cameras, but it is not limited to the use of other manufacturer cameras. In order to use them, you must be able to provide the correct credentials below (see the troubleshooting section at the end of this document). Table of Contents Tuxedo Touch Configuration Fields... 2 Honeywell Total Connect Remote Services... 2 Honeywell-IP... 2 TrendNet... 3 Axis... 3 Cisco... 3 Hikvision... 3 Dahau... 3 Using the Camera Configuration Utility... 4 Honeywell Total Connect Remote Services... 4 Honeywell-IP... 4 TrendNet... 5 Axis... 5 Cisco... 5 Hikvision... 5 Dahau... 5 Suggested Troubleshooting... 6 Honeywell Intrusion Technical Support Limitations... 6 Required Information... 6 Trendnet Software Setup Example... 7 Tuxedo Touch Wi-Fi Camera Setup Screen Example... 8 Frequently Asked Questions... 8 Can I view the camera on multiple Tuxedos?... 8 When I try to launch the camera it gives me a message of Video Stopped Conclusion... 8 Updated: 8/28/15

2 TUXEDO TOUCH CONFIGURATION FIELDS HONEYWELL TOTAL CONNECT REMOTE SERVICES COMPATIBLE? TUXEDO DISCOVERS? IP ADDRESS ENTRY NEEDED RSTP STRING MJPEG STRING MOBILE STRING WINDOWS PC SUPPORT (IE 7) IPCAM-WI2 Yes Discovers Yes img/video.sav img/video.mjpeg img/snapshot.cgi Yes Yes Yes localadmistrator Not Public IPCAM-WI Yes Discovers Yes img/video.sav img/video.mjpeg img/snapshot.cgi Yes Yes Yes localadmistrator Not Public IPCAM-PT Yes Discovers Yes img/video.sav img/video.mjpeg img/snapshot.cgi Yes Yes Yes localadmistrator Not Public IPCAM-WO Yes Discovers Yes img/video.sav img/video.mjpeg img/snapshot.cgi Yes Yes Yes localadmistrator Not Public Channel=28&vid IPCAM-WL Yes Discovers Yes eo=h264 img/video.mjpeg img/snapshot.cgi Yes Yes Yes localadmistrator Not Public IPCAM-ACU Yes Discovers Yes img/video.sav img/video.mjpeg img/snapshot.cgi Yes Yes Yes localadmistrator Not Public HONEYWELL-IP equip Series H3S1P1 Yes Discovers Yes h264 mjpeg None no no no admin 1234 H4S1P1 Yes Discovers Yes h264 mjpeg None no no no admin 1234 H3D2F1 Yes Discovers Yes h264 mjpeg None no no no admin 1234 H3D1F1 Yes Discovers Yes h264 mjpeg None no no no admin 1234 H3WIF1 Yes Discovers Yes h264 mjpeg None no no no admin 1234 H4D2F1 Yes Discovers Yes h264 mjpeg None no no no admin 1234 H4D1F1 Yes Discovers Yes h264 mjpeg None no no no admin 1234 H4W1F1 Yes Discovers Yes h264 mjpeg img/snapshot.cgi no no no admin 1234 H4W1F1 Yes Discovers Yes h264 mjpeg None no no no admin 1234 H4SVP1 Yes Discovers Yes h264 mjpeg None no no no admin 1234 H4D1FR1 Yes Discovers Yes h264 mjpeg None no no no admin 1234 HCD2F Yes Discovers Yes h264 mjpeg None no no no admin 1234 HCD1F Yes Discovers Yes h264 mjpeg None no no no admin 1234 HBD2FR1 Yes Discovers Yes h264 mjpeg None no no no admin 1234 HCW1F No N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A HCD1F No N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ANDROID SUPPORT (CHROME) IPAD SUPPORT (SAFARI) USERNAME PASSWOR D Return to Table of Contents Updated: 8/28/15

3 Tuxedo Touch Configuration Fields (Continued) TRENDNET COMPATIBLE? TUXEDO DISCOVERS? TV-IP422W Yes Discovers Yes mpeg4 TV-1P2I2 Yes No Yes mpeg4 IP ADDRESS ENTRY NEEDED RTSP STRING MJPEG STRING MOBILE STRING cgi/mjpeg/mjpeg.c gi cgi/jpg/image.cgi cgi/mjpeg/mjpeg.c gi cgi/jpg/image.cgi TV-IP322 Yes Discovers Yes mpeg4 cgi/mjpg/mjpg.cgi cgi/jpg/image.cgi TV-IP252 Yes Discovers Yes mpeg4 cgi/mjpg/mjpg.cgi cgi/jpg/image.cgi WINDOWS PC SUPPORT(IE 7) Yes Yes ANDROID SUPPORT (CHROME) Yes Yes IPAD SUPPORT (SAFARI) USERNAME PASSWORD Yes admin admin No admin admin Yes Yes No admin admin Yes Yes No admin admin TV-IP602WN No No n/a n/a n/a n/a n/a n/a n/a n/a n/a TV-IP1-0 Yes Discovers Yes mpeg4 cgi/mjpg/mjpg.cgi cgi/jpg/image.cgi Yes Yes No admin admin TV-VS1P Yes Discovers n/a mpeg4 cgi/mjpg/mjpg.cgi cgi/jpg/image.cgi No No No admin admin AXIS AXIS M1011-W Yes Discovers Yes axismedia/media.amp?vi deocodec=mpeg4 axiscgi/mjpg/video.cgi jpg/1/image.jpg NOTE: AXIS cameras are not able to stream on the Internet Explorer and Safari browsers with the paths below. Only supported on Chrome and Mozilla. 1. IPaddress/axis-cgi/mjpg/video.cgi 2. IPaddress/mjpg/a/video/mjpg Yes Yes no root root CISCO WVC210 Yes Discovers Yes img/video.sav img/video.mjpeg img/snapshot.cgi Yes Yes Yes admin admin HIKVISION DS-2CD Yes Discovers Yes Live img/video.mjpeg img/snapshot.cgi No No No admin DS-2CD2432F-1W2 Yes Discovers Yes Live img/video.mjpeg img/snapshot.cgi No No No admin DS-2CD2332-I210 Yes Discovers Yes Live img/video.mjpeg img/snapshot.cgi No No No admin DAHAU IPC-HFW4300S Yes Discovers Yes IPC-HDW1100S YES Discovers yes IPC-HDB4200CN-0360B YES Discovers yes cam/realmonitor?cha nnel=1&subtype=1 cam/realmonitor?cha nnel=1&subtype=1 cam/realmonitor?cha nnel=1&subtype=1 axis=cgi/mjpg/vide o.cgi img/snapshot.cgi Yes No Yes admin admin axis=cgi/mjpg/vide o.cgi img/snapshot.cgi Yes Yes Yes admin admin axis=cgi/mjpg/vide o.cgi img/snapshot.cgi No No No admin admin Return to Table of Contents Updated: 8/28/15

4 USING THE CAMERA CONFIGURATION UTILITY HONEYWELL TOTAL CONNECT REMOTE SERVICES STREAM TO ENABLE CODEC (ENCODE MODE) RESOLUTION FRAME RATE COMPRESSION IPCAM-WI2 n/a n/a 320x n/a n/a n/a n/a n/a n/a n/a 554 IPCAM-WI n/a n/a 320x n/a n/a n/a n/a n/a n/a n/a 554 IPCAM-PT n/a n/a 320x n/a n/a n/a n/a n/a n/a n/a 554 IPCAM-WO n/a n/a 320x n/a n/a n/a n/a n/a n/a n/a 554 IPCAM-WL n/a n/a 320x n/a n/a n/a n/a n/a n/a n/a 554 IPCAM-ACU n/a n/a 320x n/a n/a n/a n/a n/a n/a n/a 554 MAX BIT RATE PRIORITY IP SETTING AUDIO VIDEO QUALITY 3GPP RTSP PORT# HONEYWELL-IP equip Series H3S1P1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 H4S1P1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 H3D2F1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 H3D1F1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 H3WIF1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 H4D2F1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 H4D1F1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 H4W1F1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 H4W1F1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 H4SVP1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 H4D1FR1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 HCD2F Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 HCD1F Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 HBD2FR1 Main h.264 +mpeg Use Camera Utility Medium 1500 Bit Rate n/a n/a n/a n/a 554 HCW1F n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a Return to Table of Contents Updated: 8/28/15

5 Configuration using the Camera Configuration Utility (Continued) TRENDNET Stream to Enable Codec (Encode Mode) Resolution Frame Rate Compression TV-IP422W Main n/a QVGA 10 n/a n/a n/a DHCP Disable Normal Disable 554 TV-1P2I2 Main n/a QVGA 10 n/a n/a n/a DHCP Disable Normal Disable 554 TV-IP322 Main n/a QVGA 10 n/a n/a n/a DHCP Disable Normal Disable 554 TV-IP252 Main n/a QVGA 10 n/a n/a n/a DHCP Disable Normal Disable 554 TV-IP602WN Main n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a TV-IP1-0 Main n/a QCIF 5 n/a n/a DHCP Disable High Disable 554 TV-VS1P* Main n/a QCIF 5 n/a n/a DHCP Disable High Disable 554 AXIS AXIS M1011-W Main h.264 +mpeg Use Camera Utility n/a n/a n/a DHCP n/a n/a n/a 554 CISCO WVC210 n/a n/a x240 n/a n/a n/a n/a n/a n/a n/a 554 HIKVISION DS-2CD Main h.264 Use Camera Utility Medium 1500 n/a DHCP n/a n/a n/a 554 DS-2CD2432F-1W2 Main h.264 Use Camera Utility Medium 1500 n/a DHCP n/a n/a n/a 554 DS-2CD2332-I210 Main h.264 Use Camera Utility Medium 1500 n/a DHCP n/a n/a n/a 554 Max Bit Rate Priority IP Setting Audio Video Quality 3gpp RTSP PORT# DAHAU IPC-HFW4300S** Sub stream h.264 IPC-HDW1100S** Sub stream h.264 IPC-HDB4200CN-0360B** Sub stream h x240 (sub stream 1 enabled ) n/a n/a DHCP Disable Normal Disable x240 (sub stream 1 enabled ) n/a n/a DHCP Disable Normal Disable x240 (sub stream 1 enabled ) n/a n/a DHCP Disable Normal Disable 554 * In Tux Camera setting page this ACU is listed in 'other' model we need to select the model TV-VS1P ** Provides two streaming capability. The main stream, which supports high resolution video to DVR s, and a sub stream (which provides low resolution stream required by the Tuxedo Touch). To change the settings access the video page in setup utility and enable the "Sub Stream" feature. Then make the required entries to the fields displayed in the table above Return to Table of Contents Updated: 8/28/15

6 SUGGESTED TROUBLESHOOTING HONEYWELL INTRUSION TECHNICAL SUPPORT LIMITATIONS Honeywell Intrusion Technical Support will only support in depth configuration and troubleshooting of the following AlarmNet cameras: IPCAM-WI IPCAM-PT IPCAM-WO IPCAM-WL IPCAM-ACU REQUIRED INFORMATION RTSP Path (Real Time Streaming Protocol): Review the table above for proper settings for your camera. They only support MPEG4, H.264, and ONVIF streaming protocols. RTSP Port IP Address CAN YOU ACCESS THE VIDEO VIA THE INTERNET? This may be software provided by the manufacturer or using a QuickTime or VLC Media players. See the Trendnet example below. Configure the camera by typing in the IP Address of the camera. Verify the cameras discovery option is enabled. Verify UPNP (Universal Plug and Play) is enabled. Verify the Audio option is Disabled. Notes: Verify the revision of the cameras is at the latest firmware. Verify the Tuxedo or VAM has the latest firmware. This can be found on MyWebTech ( Image resolution recommendations: Single Video Stream: o 640X480 at 8 Frames Per Second (FPS) o 320X240 at 15fps Quad view: each camera should be set to 320x240 at 5(fps) Return to Table of Contents Updated: 8/28/15

7 TRENDNET SOFTWARE SETUP EXAMPLE Tuxedo Touch/VAM Settings for Trendnet ACU: Mpeg 4 set to 4CIF Resolution set to 320x240 5 Frames per second Disable Audio Return to Table of Contents Updated: 8/28/15

8 TUXEDO TOUCH WI-FI CAMERA SETUP SCREEN EXAMPLE FREQUENTLY ASKED QUESTIONS CAN I VIEW THE CAMERA ON MULTIPLE TUXEDOS? No, most cameras do not support multicast streaming. This is a limitation of the camera itself. If this is desired you can use the AlarmNet IP cameras, which are viewable on multiple keypads. Another suggestion is to use an Network Video Record or a camera that supports multicast broadcasting (streaming) WHEN I TRY TO LAUNCH THE CAMERA IT GIVES ME A MESSAGE OF VIDEO STOPPED. This happens when the camera s RTSP path and port are incorrect. Verify that the RTSP path is entered as: o The IP Address/mpeg4 (example: /mpeg4) o If the above is not working, try simply entering MPEG4 in the RTSP path CONCLUSION Honeywell has provided the flexibility to allow a variety of cameras to be compatible. If you are using a camera that is not on this list, confirm the camera is working properly. To verify, access the camera through a browser or the camera s software (consult the user s manual of the camera for the proper procedure). If successful, verify the RTSP port and path are correct. If the camera is not viewable through the Tuxedo Touch after verifying these settings, then it is not compatible with Tuxedo Touch. Return to Table of Contents Updated: 8/28/15