Schedule of Charges. St. Lucia. Retail. Effective: May 1, 2016

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1 St. Lucia Retail Effective: May 1,

2 CONTENTS 1 PERSONAL DEPOSIT AND TRANSACTION ACCOUNTS - LOCAL 2 PERSONAL DEPOSIT AND TRANSACTION ACCOUNTS - FOREIGN CURRENCY 3 SUNDRY SERVICES 4 LENDING AND CARD SERVICES 5 CORPORATE SERVICES 6 TRADE SERVICES 2

3 PERSONAL DEPOSIT AND TRANSACTION ACCOUNTS - LOCAL CURRENCY Regular Chequing Accounts (Product Code 100, 241) Bank@Work Accounts (Product Code 830) Average balance to avoid monthly service fee $2, Withdrawals / Debits Over The Counter $2.10 each + stamp duty Monthly service fee for falling below average balance $7.00 Deposits / Credits - In Branch/Over The Counter Withdrawals /Debits/Cheques In Branch/Over The Counter 2 free, thereafter $ stamp duty Deposits/Credits In Branch/Over The Counter Bank@School Accounts (Product Code 807) Monthly service fee Chequing Plus Accounts (Product Code 97) Withdrawals / Debits Over The Counter Average balance to avoid monthly service fee $10, Deposits / Credits - In Branch/Over The Counter Monthly service fee for falling below average balance $10.00 Withdrawals /Debits/Cheques In Branch/Over The Counter 4 free, thereafter $ stamp duty SureStart (Junior Savers) Accounts (Product Code 126, 192,229) Deposits/Credits In Branch/Over The Counter Monthly service fee Withdrawals / Debits Over The Counter 4 free, thereafter $1.50 Deposits / Credits - In Branch/Over The Counter Regular Savings Accounts (Product Code 87, 226) See Sundry Services Section for Applicable ABM charges Average balance to avoid monthly service fee $1, Monthly service fee for falling below average balance $6.50 Senior Savers Accounts (Product Code 114, 203,230) Withdrawals /Debits/Cheques In Branch/Over The Counter $ stamp duty Monthly service fee for falling below average balance Deposits/Credits In Branch/Over The Counter Withdrawals / Debits Over The Counter Deposits/Credits In Branch/Over The Counter Savings Plus Accounts (Product Code 91) Average balance to avoid monthly service fee $6, Seniors Chequing Accounts (Product Code 271) Monthly service fee for falling below average balance $8.00 Monthly service fee for falling below average balance Withdrawals /Debits/Cheques In Branch/Over The Counter 2 free, thereafter $ stamp duty Withdrawals /Debits/Cheques In Branch/Over The Counter Deposits/Credits In Branch/Over The Counter Deposits/Credits In Branch/Over The Counter Direct Banking Accounts (Product Code 708) Withdrawals / Debits Over The Counter $10.00 each + stamp duty Deposits / Credits - In Branch/Over The Counter $10.00 each 3

4 PERSONAL DEPOSIT AND TRANSACTION ACCOUNTS - LOCAL CURRENCY Fixed Deposit Accounts Transfer to another internal account on maturity Transfer to another institution on maturity Draft or Wire Fee Early Redemption Fees - Non-redeemable Fixed deposits only : Terms 1k 10k 50k 100k 300k 500k 1M 5M days $50 $50 $150 $150 $150 $500 $500 $1,500 Notes: 1. * - Product/Service Not offered to new clients 2. Senior Chequing & Savings Accounts - Commission Free Services on Local Mgr Cheques, Standing Orders & Traveller's Cheques 3. All figures are quoted in local currency unless otherwise stated. 4

5 PERSONAL DEPOSIT AND TRANSACTION ACCOUNTS - FOREIGN CURRENCY UNITED STATES DOLLAR (USD) USD Chequing Accounts (Product Code 178) Minimum monthly service fee $5.00 Withdrawals /Debits/Cheques In Branch/Over The Counter 3 free, thereafter $ stamp duty Deposits/Credits In Branch/Over The Counter Note: 1. * - Product/Service Not offered to new clients 5

6 INTERNET AND TELEPHONE BANKING MAIL TRANSFERS Monthly Access Fee Outgoing: Inland $10.00 Incoming: $10.00 WIRE TRANSFERS International Wire Transfers (local equivalent): Branch Internet STANDING ORDERS $1 to $99, $95.00 $65.00 Set-up $12.00 $100,000 and Over $ $70.00 Amendment $15.00 Local / Regional Transfers: Internal Orders: To/from an account held at other local banks via RTGS (local currency transactions only) Payment for loans or annual fees for a FirstCaribbean service To an account held at one of our regional branches $40.00 $30.00 Between other accounts Incoming Wire Transfers: External Standing Orders: To credit an account at one of our branches $27.00 To transfer funds LOCALLY $17.00 To credit an account held at other local banks $35.00 To transfer funds OVERSEAS $ Draft/wire fee Payable on presentation of Photo Identification $45.00 Returned Wire Payments: Incoming and Outgoing USD $30.00 equiv. BILL PAYMENT Tracers on Wire Transfers USD $40.00 equiv. Via the Branch Counter Notes: Via the ABM 1. All figures are quoted in local currency unless otherwise stated. Via the Internet 2. RTGS - Real Time Gross Settlement is an initiative of some local Central Banks that allows commercial banks to Via Standing Order (Diary Card) -bills sent to us for payment $10.00 per payment make (large) inter-bank transactions in real-time in local currency 3. All wires are sent for Beneficiary to pay Correspondent fees by default. If the sender wishes to pay this fee, US$24 Via Direct Debit (Pre-Authorized Payment) will be added upfront to the cost of the wire. ACCOUNT TRANSFERS DRAFTS &/OR INTERNATIONAL MONEY ORDERS By customer via our ABM, telephone or online Banking Local drafts (Manager s cheques) $ stamp duty By customer via another Bank ABM USD Drafts $ stamp duty By us on written/faxed/telephoned instructions $20.00 or to cover cheques without prior instructions Other Foreign Currency Drafts Tracers on Local drafts Tracer on Foreign drafts $ stamp duty $ costs $ costs CHEQUE RELATED Cheque books (all styles) Cost + stamp duty Stop Payment on Local drafts $35.00 Stop payment on a local cheque (all reasons) $35.00 each Stop Payment on Foreign drafts $ (includes foreign bank fees) Stop payment on a foreign cheque (all reasons) $170.00(includes foreign bank Duplicate / Replacement drafts Schedule of Charges SUNDRY SERVICES Original draft fee Charge backs (items returned to us by another bank): Local cheque $50.00 Foreign cheque $ Non-Sufficient Funds $ Third Party (Non Customers) Cheque Cashing Fee $7.00 Foreign Cheque Processing Fee $ stamp duty fees) 6

7 SUNDRY SERVICES MISCELLANEOUS SERVICES FOREIGN CURRENCY EXCHANGE Audit Certificate Charges for foreign currency transactions where same currency tendered as for that being purchased 1% Min $10.00 Current Year and 1 Year prior to Current Year $50.00 Local currency for foreign currency Daily rate applies 2 Years prior to Current Year $75.00 Foreign currency for local currency Daily rate applies 3 Years prior to Current Year $ Preparation & Submission of FC forms for Approval $ or 5 Years prior to Current Year $ Registration of inward investment with Central Bank $ Special letters: balances, interest, consultants, banks $20.00 Special letters to Credit Bureaus / Overseas banks $ cost of airmail / Registration for funds for repatriation $ telex / wire Credit Report written to local institution ABM Credit Report written to Overseas institution $ cost of airmail / New issue / replacement of expired or stolen card No charge Certificate / Confirmation of balance telex / wire $25.00 Replacement of lost card $20.00 Statement of Interest paid $25.00 **Mini Statement Print $1.50 ABM Deposits Fax sent / received for a customer ABM Withdrawals $1.50 Signature verification Point of Sale purchases Photocopying documents $5.00 per sheet **FREE ABM Withdrawals & Ministatements for the following account types: Coin Orders (requesting coin)-same day request 1% Minimum $10.00 Direct Banking, Bank@Work, Bank@School, Senior Savings, Senior Chequing Coin Handling (exchanging for Bills) 1% Minimum $5.00 Late submission of Financial Statements STATEMENTS Third-party withdrawals $10.00 Mailed / Regular / diary filled statement No passbook transaction (excluding internal entries) $5.00 Duplicate / Additional statement $55.00 each Replacement of lost passbook (where applicable) $15.00 Screen print / photocopy/interim statement $15.00 each Site Cast Items $25.00 Held at branch for collection $35.00 E-statement: Set Up TRAVELER'S CHEQUES Cashed in: where value is up to EC$ equivalent Amex: $ stamp duty Visa: $ stamp duty Monthly Subscription Fee (to be collected via standing order) Daily files US$50.00 / account Cashed in: where value is over EC$ equivalent $ stamp duty Weekly Files US$20.00 / account Monthly Files US$15.00 / account Transaction Fee No charge 7

8 SUNDRY SERVICES ACCOUNT CLOSURE SAFEKEEPING AND SECURITIES Within 90 days $30.00 Annual (Rental) Fees: Within 180 days $25.00 Sealed envelopes $ DORMANCY PROTECTION Sealed packages $ Sealed boxes: Initial Notice (when account goes dormant after 2 years of inactivity) $20.00 Small $ Notice thereafter ( every year of inactivity) $20.00 Large $ Reactivation Locked boxes, trunks, etc. $ Stocks, Debentures, Share Certificates, Deeds, Treasury Transfer to Central Bank (after 15 years of dormancy) Bills safekeeping TROUBLESOME ACCOUNTS Other Fees: Number of free visits 5 per annum First notification $30.00 Additional visits $30.00 each Subsequent warning letters $50.00 Obsolete collateral $ $5.00 per item Solicitor s letter $ solicitor s charge RESEARCH SAFETY DEPOSIT BOXES Where vouchers are held at local branch $10.00 Annual Rental Fees: Same Month (within 30 days of last statement): Small (1.5 x 5) $ Vouchers / Items $10.00 Medium (2.5 x 5) $ Each additional Voucher / Item $10.00 each Large (2.5 x 10) $ months - 12 Months: **Refund of Annual Rental Fee (box closed before year end) Annual fee less outstanding charges & taxes 1-5 Vouchers / Items $ $10.00 each Other Fees: Each additional Voucher / Item $10.00 each Number of free visits 5 per month Over 1 Year and up to 7 Years: Additional visits $30.00 each 1-5 Vouchers / Items $50 - $130 discretionary Forced entry / Drilling of Box $ Each additional Voucher / Item $10.00 Listing of contents Estate opening of box LARGE CASH DEPOSITS Replacement / Lost key Covered in forced entry Fee for depositing large cash deposits in-branch $13.50 per every $1,000 in cash deposited over Notification of Safety Deposit arrears $13,500 $0.50 per every $1,000 in cash deposited over Fee for depositing large cash deposits via Night deposits $27,000 Notes: 2. All figures are quoted in local currency unless otherwise stated. 3. **Please refer to Section 6 of the Safety Deposit Box Agreement for further instructions. 8

9 LENDING AND CARD SERVICES LENDING SERVICES USD VISA DEBIT CARDS OVERDRAFTS Annual Fees Setup/Annual Renewal Fee 1% Min. $ Fast Card Fees (Courier charges only) $45.00 Temporary Overdraft Setup Fee 1% Min. $ ABM Balance Inquiry Fee: Excess Overdraft Fee 1% Minimum $80.00 At a local FirstCaribbean ABM Unauthorized Overdraft Fee 2% Minimum $80.00 At another bank s ABM $0.50 Note: Overdraft interest rates are charged separately. See rate bulletin for rates. ABM Withdrawals: At a local FirstCaribbean ABM LOANS & MORTGAGES At another local bank s ABM $3.00 See Loans Section on the Intranet At International/Overseas bank s ABM (Including FirstCaribbean ABMs in another country) 2% Minimum $8.00 Point of Sale Purchases Free CREDIT CARDS Replacement & Additional Cards - Classic $5.00 CREDIT CARDS Replacement & Additional Cards - Platinum $10.00 See Credit Card Section on the Intranet Stamp Duty VISA DEBIT CARDS - XCD & USD CURRENCIES Declined Transactions: At a local FirstCaribbean ABM XCD VISA DEBIT CARDS At another local bank s ABM Annual Fees At International/Overseas bank s ABM (Including FirstCaribbean ABMs in another country) $1.00 Fast Card Fees (Courier charges only) $45.00 USD equiv ABM Balance Inquiry Fee: At a local FirstCaribbean ABM At another bank s ABM $2.00 ABM Withdrawals: At a local FirstCaribbean ABM At another local bank s ABM 2% Minimum $8.00 At International/Overseas bank s ABM (Including FirstCaribbean ABMs in another country) 2% Minimum $8.00 Point of Sale Purchases Free Replacement & Additional Cards - Classic $25.00 Replacement & Additional Cards - Platinum $25.00 Stamp Duty NA Declined Transactions: At a local FirstCaribbean ABM Notes: At another local bank s ABM $ * - Product/Service Not offered to new clients At International/Overseas bank s ABM (Including FirstCaribbean ABMs in another country) $ All figures are quoted in local currency unless otherwise stated. 9

10 E-PAY (PAYROLL; SUPPLIER PAYMENTS; DIRECT DEBITS (where applicable) ) Schedule of Charges CORPORATE SERVICES NIGHT WALLET DEPOSITORY Set up Fee Annual Fees: Service Fee (monthly) Canvas Wallets $ Operational Fee (per payroll run) $5.00 Disposable Bags $ Transaction Fee (per credit/payment): Short Term Rental (30 days or less): Per credit to employee account with FirstCaribbean $0.75 Canvas Bags $30.00 Per credit to employee account with Another Bank $1.00 Disposable Bags $25.00 Late transmission of payroll file $10.00 Safekeeping (where contents remain in bag): Canvas Bags MANUAL PAYROLL - Paper List Option Disposable Bags Set up Fee Rebates: Service Fee (monthly) Canvas Bags and Disposable Bags 1/12 annual fee per unused Month; Subject to min. Rental fee of $25.00 Operational Fee (per payroll run) $30.00 Per Package of 200 (Disposable Only): Transaction Fee (per credit/payment): Small: 9 x 12 $45.00 per 50 bags $90.00 per 100 bags Per credit to employee account with FirstCaribbean $1.50 Medium: 12 x 16 $50.00 per 50 bags $ per 100 bags Per credit to employee account with Another Bank $20.00 Large: 19 x 28 $55.00 per 50 bags $ per 100 bags Late transmission of payroll file $40.00 Replacement and Repairs: Canvas Bag repairs $50.00 MANUAL PAYROLL - Cash/Envelope Option Canvas Bag replacement $ Set up Fee Canvas Bag Keys $50.00 Service Fee (monthly) Trap Door Key $50.00 Operational Fee (per payroll run) $30.00 Additional Key $50.00 Transaction Fee (per credit/payment): Cash paid to employees $3.00 Envelopes filled and paid to employees or collected by employer $5.00 ONLINE BILL PAYMENT Late transmission of payroll file $40.00 Where a company signs up as a Biller on FirstCaribbean Internet Banking Charge Per Payment $1.00 OVER-THE-COUNTER PAYROLL Set up Fee Service Fee (monthly) Notes: Operational Fee (per payroll run) $ * - Product/Service Not offered to new clients Transaction Fee (per credit/payment): Cash paid to employees $ All figures are quoted in local currency unless otherwise stated. Envelopes filled and paid to employees or collected by $20.00 employer Same day or immediate request $

11 Interest charge local / foreign currency: Handling Charge - Sight & Tenor: Sight or Tenor Under advice On bills up to local $25,000 1%, min $50.00 Exchange charge local / foreign currency: On bills excess local $25, % on excess. Min $ Sight or Tenor Exchange rate applies (Where applicable) Interest Charge Local / Foreign Currency: Foreign currency collection: paid for in the same or 1% + exchange rate applies another foreign currency Sight or Tenor Under advice Collection commission: Amendments $35.00 each On bills up to local $25,000 Tracers On bills excess local $25,000 1%, min $50.00 Holding Commission (Commencing month after goods arrive): 0.75% Sight bills $50.00 Performance Bonds 2% per annum Matured / Accepted bills $50.00 Guarantee Bonds: Delivery order charges $40.00 without full cash (or equivalent) collateral: Shipping guarantees / Guarantees re missing bills of lading: First $25k 2.00% p.a. Min $ First 3 months or part thereof $50.00 $25k to $50k 1.50% p.a. Each additional month $50.00 Over 50k 1.50% on excess Payments to agents $60.00 with full cash (or equivalent) collateral: Return of documents charges $75.00 Any amount 0.75% p.a. Min $ Extending due date / altering tenor of bill $50.00 Missing bill of lading: Bills paid in installments $50.00 First 3 months $50.00 Re-shipping of goods $ Return fee + holding charges Each additional month $50.00 Shipping documents endorsement as attorney $50.00 Sealing of Guarantees 2.00% where applicable Indemnities to ensure acceptance or payment of Endorsement of parcel post notice $30.00 collection 2.00% Certificate of transfer of title to goods $50.00 Insurance of goods $3 per $100 + expenses Protest fee $ expenses Airmail charges Cost Proceeds remittance by wire (On Principal s See wire fees instructions) Cheques received for collection: Up to $ BILLS FOR COLLECTION - INWARD $ cost $250 - $1,000 $ cost Over $1,000 $ cost Schedule of Charges TRADE SERVICES BILLS FOR COLLECTION - OUTWARD BONDS, INDEMNITIES & GUARANTEES 11

12 TRADE SERVICES LETTERS OF CREDIT - IMPORT LETTERS OF CREDIT - EXPORT Sight to 3 days: Advising credits & amendments to credits 0.5%, min $75.00 For 90 days or part thereof : Confirming irrevocable credits: Up to $50,000 1%, min $75.00 For 90 days or part thereof (Including advising fee) 1%, min $ Excess of $50, % After 90 days 3.75% of the balance Each additional month 0.125%, min $50.00 Acceptance by Signatory Bank 0.5%, min $50.00 Term maximum 1 year: Negotiation sight or tenor drawings: For 90 days or part thereof : 1%, min $75.00 Up to local equivalent $10, %, min $50.00 Up to $50, % Over local equivalent $10, %, min $50.00 Excess of $50, %, min $50.00 Transferable and divisible credits 0.5%, min $50.00 Each additional month 0.125%, min $50.00 Amendments / Increases / Extensions: Amendment $50.00 Increases / extensions during first 90 days 0.5%, min $50.00 Increases / extensions over 90 days 0.125%, min $50.00 Revolving credit: First 90 days 1% After 90 days 3.50% Transit interest on drawings Borrowing cost Refunds on prepaid credit Borrowing cost Branch or corresponding charges Cost Notes: 1. * - Product/Service Not offered to new clients 2. All figures are quoted in local currency unless otherwise stated. 12

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