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1 Papua New Guinea Personal deposit accounts. Features, fees and charges. Effective November 2009

2 2

3 Contents Personal accounts 4 Fees 4 Features 4 Transactional Fees 6 Standard banking product charges 8 Bank cheques 8 Cheques Special Answer 8 Cheques Stop Payments 8 Optional Deposit Services 8 Deposits to accounts held at other banks or financial institution 8 Periodical Payments 9 Telegraphic Transfers 9 Outward 9 Inward 9 Special statement 9 Additional copies of your current statement 9 Duplicate statement 9 Internet statement summary 9 Voucher retrieval 10 Tracing 10 Dishonour Fees 10 Lost Card or PIN 10 Deposit Books 10 Cheque Books 10 Visa Debit Card 11 3

4 Personal accounts FEES Cheque Account Monthly Account Service Fee K7.50 Free Monthly Withdrawal Allowance Free Monthly Deposit Allowance Minimum monthly balance to avoid Account Service Fee 4 Cheque withdrawals 4 Staff assisted deposits N/A Monthly Dormancy Fee 1 K7.50 FEATURES Most suitable if you need An account with the convenience of cheque access and Internet Banking Who is eligible to open one? Personal customers Minimum opening balance K10.00 Are funds at call? Will I get regular statements? Yes 6 Will I earn interest? Is bonus interest paid to the account? How often is interest paid? Can I make Periodical Payments? Is there an overdraft facility available? Is cheque access available? Can I pay bills using Bill Pay? Is there an interest offset facility? Is Visa Debit Card and Handycard access available? Is Telephone Banking access available? Internet Banking 24 hours 7 days N/A 4

5 All-In-One Bonus Saver Account Electronic Transaction K7.50 K2.00 K staff assisted or cheque withdrawals 4 paper based deposits Nil Unlimited Nil Unlimited N/A K N/A K7.50 K2.00 K3.50 An at call account with card and cheque access for day to day transactions and savings Personal customers A dedicated savings account that rewards you with higher interest for regular saving Personal customers Quick access to cash and convenience for shopping Personal Customers K10.00 K5.00 K5.00 Yes 6 Yes 6 Yes 6 5 Monthly Monthly N/A Handycard only, except trust accounts Handycard Only 5

6 Personal accounts TRANSACTIONAL FEES Branch Staff-Assisted Deposits Branch Staff-Assisted Withdrawals Cheque Account Free Free Internet Banking 2 K0.60 Telephone Banking (automated) K0.60 Telephone Banking (staff assisted) Service not offered Westpac ATM (local) K0.60 EFTPOS K0.60 Cheque Withdrawals K2.60 Collection fee for cheques deposited K0.35 per cheque Direct Debits K2.60 Unarranged Overdraft Excess Fee 3 K15.00 per day Non-Westpac ATM withdrawal (local) K2.50 Non-Westpac ATM enquiries N/A Overseas ATM Cash withdrawal K20 6 Overseas ATM Balance enquiries N/A 7 1. Your account becomes dormant if: you do not make any deposits and/or withdrawals during a continuous 12 month period; and the balance of your account is nil or in debit without any arrangements. 2. Includes transfers between Westpac accounts and Bill Pay transactions. 3. Fee charged daily where a debit transaction overdraws, or further overdraws, your account. 4. For Bonus Saver accounts bonus interest is paid on the full balance when, for a full calendar month a minimum deposit of K1.00 and no withdrawals are made. 5. Depends on customer request. (daily, weekly, fortnightly, monthly or yearly). 6. Handycard access is not available overseas. VDC & Amex are available overseas at any location that has a Visa or Amex logo. 7. Some overseas ATMs may charge a Fee. 6

7 All-In-One Bonus Saver Account Electronic Transaction Free Free Free Free Free Free K0.60 K2.50 K0.35 K0.60 K2.50 K0.35 Service not offered Service not offered Service not offered K0.60 K2.50 K0.35 K0.60 K2.50 K0.35 K2.60 N/A N/A K0.35 per cheque K0.35 per cheque K0.35 K2.60 K5.00 K2.00 K15.00 per day N/A N/A K2.50 K2.50 K2.50 N/A N/A N/A K20 6 K20 6 K20 6 N/A 7 N/A 7 N/A 7 7

8 Standard banking product charges Bank Cheques Issue of a Bank cheque. K25.00 Refunding a Bank cheque no longer required original presented. Refunding/Replacing a Bank cheque original lost, stolen or destroyed. K50.00 K50.00 Forwarded by Bank to 3rd Party. K55.00 Cheques Special Answer By telephone, fax or mail: Westpac cheques. K50.00 Other bank cheques. K Special clearance fee for the same day (cut off time 12pm depending on other bank) Westpac cheques. K Other bank cheques. K Cheques Stop Payments Single item. K30.00 Range of items. K30.00 Optional Deposit Services Mail credits If a deposit slip is included in the envelope with the deposit. If a deposit slip is not included in the envelope with the deposit. K5.00 K15.00 Deposits to accounts held at other banks or financial institution By a branch staff. K40.00 (by a non Westpac customer, via local TT) By Pay Others function on Internet Banking. K25.00 (by a non Westpac customer, via bank warrant) 8

9 Periodical Payments Periodical Payment Establishment Fee. K2.50 From an eligible Westpac Bank account to a Bonus Saver account. From an eligible Westpac Bank account to any other Westpac Bank account, housing, personal loan or credit card account. To an account at another financial institution via warrant. K0.60 K2.50 K25.00 Differed periodical payment. K50.00 Standing Orders Payments by bank cheques. K50.00 Manual transfers for one-off payment requests to another bank. Manual transfers for international related payments (Including TT fee). K40.00 K40 plus additional TT fee K40.00 Local Telegraphic Transfers Outward Transfer within Westpac. K30.00 Transfer to other bank. K40.00 Inward Pay on identification. K10.00 In-branch print out of statements Duplicate statement if you require an extra copy and your original statement has already been issued, we can order a duplicate statement for you. K5.00 per page K10.00 per page One statement page provides approximately 36 transactions on it Internet statement summary a list of transactions which you can see and print out from Internet Banking. Free One statement page provides approximately 36 transactions on it 9

10 Standard banking product charges Voucher retrieval (i) if you want us to physically locate a paper copy of a withdrawal slip, cheque or deposit slip that you have previously given us, we can do this. (ii) where tracing takes longer than one hour an additional charge applies. Tracing you may sometimes need to confirm the destination of a cheque you have written. We can assist you by tracing the cheque to confirm if it was deposited to the payee s account. K20.00 per item Provides details of your last 100 transactions plus up to the last 7 years statements K85.00 per hour K35.00 per item Dishonour Fees If your cheque is dishonoured (outward). K50.00 If a cheque you deposit is dishonoured (inward). K25.00 Lost Card or PIN Replacement of lost/damaged/destroyed Handycard. K10.00 Re-issue of PIN. K10.00 Cash Handling Fees extended tellers time for cash handling where the transaction exceeds 10 minutes. Customer to be advised of fees prior to commencement if fees are to be applied. Notes: Westpac customer. Non-Westpac customer. K1.00 per minute K5.00 per minute Coins: Rolled K0.50 per roll (Westpac customers) K3.00 per roll (non-westpac customers) Loose K3.00 per roll (Westpac customers) K6.00 per roll (non-westpac customers) 10

11 Deposit Books Single books. Free Duplicate books. K20.00 Cheque Books 50 page cheque book. K page cheque book. K page cheque book. K40.00 Visa Debit Card Annual Card Fee. K Replacement Card Fee. K50.00 Cash withdrawal at non-global Alliance ATM. K20.00 Cash withdrawal at a Global Alliance ATM*. Manual cash withdrawal at an overseas bank (displaying the Visa logo). Westpac Foreign Currency Transaction Fee. Free. Normal transaction fees apply K35.00 Nil Note: Normal transaction fees apply when Visa Debit Card is used in Papua New Guinea. *Global Alliance banks: Westpac Bank, Bank of America, Barclays Bank, BNP Paribas, Deutsche Bank and Scotiabank. 11

12 Things you should know: Papua New Guinea Westpac Banking Corporation ABN The liability of its members is limited. Westpac is represented in Papua New Guinea by Westpac Bank -PNG- Limited (09/09)

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