Account Services. Service and Price Guide with effect from 13th December 2015

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1 Account Services Minimum Average Credit Balance AED USD GBP/EUR Amal Advantage Account 3,000 10,000 N/A Amal Business Finance Account 20,000 10,000 N/A Amal Current Account - Personal 3,000 5,000 5,000 Amal Current Account - Company 20,000 10,000 10,000 Amal Jood Savings Account* 3,000 N/A N/A Amal Savings Account* 3,000 5,000 10,000 Amal Call Deposit Account - Personal 3,000 10,000 10,000 Amal Call Deposit Account - Company 25,000 10,000 10,000 Amal Term Investment Deposits Account 25,000 10,000 10,000 Term Investment Deposit - Early Redemption The applicable deposit weightage will be reduced by 50% to the nearest term for which the deposit has run. Monthly charges for not maintaining minimum average balance per month Amal Advantage Account N/A Amal Business Finance Account - Company N/A Amal Current Account - Personal Amal Current Account - Company Amal Jood Savings Account* 25 N/A N/A Amal Savings Account* Amal Call Deposit Account - Personal Amal Call Deposit Account - Company *No minimum balance is required for the first 3 months for Amal Savings Account Minimum balance required for a Private Banking relationship is AED 3,500,000 or USD 1,000,000 Minimum balance required for an Al Momiaz banking relationship is AED 300,000 or USD 100,000 Minimum balance required for RAKselect banking relationship is AED 100,000 or USD 30,000 Minimum balance required for RAKprime banking relationship is AED 50,000 or USD 15,000 Account Services Closing account within 1 year - Personal Closing account within 6 months - Business Cheque book - Personal* 25 Free (1st Cheque Book of 25 leaves - Free) Cheque book - Company* 50 Free Hold Mail facility 1,000 Annually 1,000 Annually Certificate for Trade License** Valid Trade License not provided for more than 30 days after expiry of existing 250 Monthly 250 Monthly Page 1 of 4

2 Account Services (cont.) Account Balance Certificate - Company Account Balance Certificate - Personal Liability Certificate For banking customers - Personal For banking customers - Company For non-banking customers 100 N/A No Liability Certificate 100 Free Audit Confirmation Report Financial / Reference / Letter for Real Estate Duplicate Statement - Personal Previous cycle Statement 25 Free Prior to previous cycle 25*** 25*** Duplicate Statement - Company Previous cycle Statement 50 Free Within 12 months prior to previous cycle 150*** 100*** Beyond a year from previous cycle 200*** 200*** Copies of Cheques - Personal Up to 3 months old (per item) Over 3-12 months old (per item) Over 1 year old (per item) Copies of Cheques - Company Up to 3 months old (per item) Over 3-12 months old (per item) Over 1 year old (per item) Copies of letters/other documents/investigations - Personal/Company Up to 3 months old (per item) Over 3-12 months old (per item) Over 1 year old (per item) Post-dated Cheques held for collection (per item) Withdrawal / delayed presentation of Post-dated Cheques held for collection (per item) Dormant Account Charges**** Personal Free Free Company 100 Annually 100 Annually Page 2 of 4

3 Account Services (cont.) Online Banking Charges Retail login Free Free Corporate login Reissuance of Token for Corporate login Standing Orders Set-up 25 25* Cancellation of Standing Order 25 25* Minor's account by debit of guardian's account Free Free Amendment 15 15* Balance Orders Set-up 25 Free Cancellation of Balance Orders 25 Free Minor's account by debit of guardian's account Free Free Amendment 15 Free Charges for failure of Standing Orders due to lack of funds Personal Company Charge towards approved charity payment Free Free Direct Debit Instruction Charges Registration of Direct Debit Charges for failure of Direct Debit Authority due to lack of funds Personal Company Stop payment of Direct Debit Authority Finance, Credit Cards and Other lending products* Nil Nil Other cancellations *Note: This cannot be cancelled without the originator bank's confirmation WPS In house 25 Per file 25 Per file Outward Records < = Per file 50 Per file Records > 100 and < = Per file 100 Per file Records > 300 and < = Per file 150 Per file Records > 600 and < = Per file 200 Per file Inward Free Free Page 3 of 4

4 Account Services (cont.) GPSSA (General Pension and Social Security Authority) Outward Records < = Per file 50 Per file Records > 100 and < = Per file 100 Per file Records > 300 and < = Per file 150 Per file Records > 600 and < = Per file 200 Per file ICCS Clearing, Special Clearing & Cheque Collection Cheques presented through ICCS clearing Free Free Special Clearing Outward (Paid or Unpaid) Special Clearing Inward (Paid or Unpaid) Free Free Collection Cheques Outward (Paid or Unpaid) Personal Free Free Company Collection Cheques Inward (Paid or Unpaid) Free Free Stop payment of a Cheque Personal Company Cheque Returned Deposited into your account* Free Free Drawn on your account (lack of available balance) Personal Company *All charges levied by Central Bank with regard to Cheque returns will be debited to customer s account, to a maximum of AED 1,000 as per Central Bank Tariff of Charges. RAKdirect - Phone Banking Service Salary Advance through IVR Salary Advance through Mobile Banking Cheque Book - Personal* (1st Cheque Book of 25 leaves - Free) 25 Free Cheque Book - Company* 50 Free * Free for Amal Advantage Account and Amal Business Finance Account Holders. For other currency accounts, charges apply in AED equivalent. ** External Government Charges will be additional. *** Per Account, Per Set **** An account is termed dormant if there is no transaction over 1 year. Page 4 of 4

5 Drafts / Manager s Cheques Account Holders Cancellation fee 100* 100* * Plus SWIFT/Telex and other bank charges. Cheques for collection payable within UAE Cheques for collection payable overseas / payable by us 0.125% (Min. 100, Max. 1000)* *Plus correspondent bank and courier charges, if any. For any USD collection cheque, the correspondent bank charges are approximately USD 200/- Cheques for collection returned unpaid 100* 100* *Plus correspondent bank and courier charges, if any. Electronic Fund Transfers Inward Dirham Payments within UAE- Personal/Company AED 1* AED 1* In USD (paid in USD) USD 5* Free In foreign currency (paid in AED) AED 20* Free In foreign currency AED 20* Free (paid in foreign currency) *Free for inward EFT representing Salary/EOSB/Pension/Allowances. Electronic Fund Transfers - Outward Through Online/Mobile Banking Dirham Payments within UAE-Personal Dirham Payments within UAE-Company 1* 15* 1* 15* Dirham payments outside UAE and foreign currency payments within/outside UAE 30** 30** Through Branches Dirham Payments within UAE-Personal Dirham Payments within UAE-Company Remittances Service and Price Guide with effect from 27 th December * 25* 5* 25* Dirham payments outside UAE and foreign currency payments within/outside UAE 75** 50** INR Payments to India via RAKMoneyTransfer (Through Online/Branches) Transfers equal to or below AED Transfers above AED (Additional charges may apply for cancelation/stop payment/recall/reject/return) *Plus additional charge of AED 1 for outward EFT within UAE (including standing instructions), other than Salary/EOSB/Pension/Allowances where all charges are to remitter s account. **Plus beneficiary bank charges, if any (including standing instructions). Additional charges will apply where payment is to be sent with charges on remitter depending on the country/ currency of payment. Amendment /Cancellation/Fate enquiry of Electronic Fund Transfer Account Holders 50* 25* *Plus overseas bank charges, if any. Foreign Currency Notes Debit or credit account in same currency In USD 2% 1.5% In other currencies (GBP or EURO) 2% 1.5%

6 Amal Debit Card Service and Price Guide with effect from 24 th Feb 2016 Subscription Fee No Charges Card Replacement Fee AED 25 PIN Reissue/Replacement Fee AED 25 Cash Withdrawal at RAKBANK ATMs No charges Cash Withdrawal at UAE Switch ATMs AED 2 Cash Withdrawal at GCC Switch ATMs AED 6 Cash Withdrawal at MasterCard ATMs Worldwide (other than GCC Switch ATMs) Balance Enquiry at RAKBANK ATMs AED 20 No Charges Balance Enquiry at UAE Switch ATMs AED 1 Balance Enquiry at GCC Switch ATMs/ AED 3 MasterCard ATMs Worldwide Declined Transaction Charges AED 1 Currency Conversion Fees* 1.5 % of Transaction Amount Sales Voucher Copy Fee AED 25 International Courier Charges AED 100 * This fee is charged in addition to the standard processing fee charged by MasterCard Worldwide and is applicable to transactions performed in any currency other than UAE Dirhams.

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