NEO 3D-Printer Quick guide. German RepRap GmbH

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1 German RepRap GmbH

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3 /30 Inhaltsverzeichnis... 2 Technical details... 3 Package contents... 3 System requirements... 4 WINDOWS... 4 LINUX... 4 MAC OS... 4 Set up... 4 Connectivity... 5 Software installation... 5 Components of the Repetier-Host software... 7 Tab: Manual Control... 7 Tab: Object Placement... 8 Tab: Slicer... 9 Menu icon: Connect Menu icon: Load Menu icon: Run Job Calibrate Attach the spool holder Load filament First prints Using a CAD file Using a GCODE file Create 3D objects Troubleshooting NEO 3D-Drucker Cannot connect to the NEO using the software or NEO doesn't execute commands Support Documentation Telephone Support tickets / Forum (Community) EU Declaration of conformity Important notes... Return / Original wrapping... Operation... Other matters... Toxic fumes... Safety cut-off... Maintenance... Safety notes... Power supply... Cleaning... Playing children... Mains voltage... Humidity, solar radiation, heat, open fire... Ventilation... Long absence, thunderstorms, accessibility of the power plug... Installation site... Disposal /30

4 /30 Legal Disclaimer Software-Changes / Use of applications Contact /30

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6 3/30 Congratulations to your NEO desktop 3D-Printer It s simple and easy to create 3D models with the NEO 3D-printer. Small and compact, the NEO is perfect for the home user - just unpack, set it up and start printing. Use your creativity and generate real items based on your ideas. What makes the NEO so special: Simple: Just unpack it, quickly set it up and start printing Economical: Start the future today. 3D printing doesn t have to be expensive Compact: Measuring just 330x330x330 mm (about 13x13x13 inches) it easily fits on a desk Easy to print from your PC: Insert the USB cable and upload the file Precise and fast: The NEO prints at 300 mm/second Reliable: High-quality parts and a rigid frame. The NEO is the culmination of three Creative: Solidify your ideas. Print plastic objects (PLA) of up to 150x150x150 mm (about 6x6x6 inches Technical details Print material:: PLA (Polylactic acid) 1,75mm Printer dimensions: (W / H / D) 330 x 330 x 330 mm Printing volume: (X / Y / Z) 150 x 150 x 150 mm Supply voltage: 110/230V AC, 50/60hz Power consumption: up to 50W Assembly: Pre-assembled / Ready-to-print Technology: FFF (Fused Filament Fabrication) Weight: ca. 6kg Nozzle: 0.5mm Package contents 3/30

7 4/30 NEO desktop 3D printer (fully assembled) Spool holder Power supply with Schuko wall plug (Typ F) USB cable Manual and software on CD PLA (Polylactic acid) sample System requirements WINDOWS.NET 4.0 min. Windows XP OpenGL 1.5 LINUX OpenGL 1.5 preferably Ubuntu or Debian MAC OS min. OS X /30

8 5/30 Set up Connectivity To fire up the NEO plug the power supply lead into a compatible wall power outlet and the low voltage cable into the printer. Next connect the NEO to your computer using the USB cable. It s not necessary to flip a switch in order to turn it on. Software installation All the required drivers and computer software are available on the CD-ROM. There are also some sample 3D models in order to get started straight away. First you need to install the Printerboard driver to facilitate communication between the computer and the printer. Despite of correct installation it could be possible that a Windows error occurs. The error notifies the drivers could not be istalled correctly and have to be integrated manually. This message can be ignored. 5/30

9 6/30 Next, install the software called Repetier-Host from the CD-ROM which allows you to control the NEO. It is advisable but not strictly necessary to check the German RepRap website at to make sure you have the latest version for the software packages you are about to install. Once the Repetier-Host software is running select the pre-configured profile and the correct port and baud rate for the NEO. Only Mac OS X and Linux: For these operating systems the printer settings have to be entered by hand: Tab Printer: Traval Feed Rate: 6000 [mm/min] Z-Axis Feed Rate: 300 [mm/min] Default Extruder Temperature: 215 C Default Heated Bed Temperature: 0 C Number of Extruder: 1 Check Extruder & Bed Temperature: [X] Remove temperature requests from Log: [X] Check every 1 seconds. Park Position: X:0, Y=0, Z-Min=0 [mm] Send ETA to printer display: [X] Go to Park Position after Job/Kill: [ ] 6/30

10 7/30 Disable Extruder after Job/Kill: [X] Disable Heated Bed after Job/Kill: [X] Disable Motors after Job/Kill: [X] Add to comp. Printing Time: 0 [%] Tab Printer Shape: Pinter Type: Classic Printer Home X: Min Home Y: Min Home Z: Min X Min: 0 X Max: 150 Bed Left: 0 Y Min: 0 Y Max: 150 Bed Front: 0 Print Area Width: 150 [mm] Print Area Depth: 150 [mm] Print Area Height: 150 [mm] Tab Advanced: FilterPath and Parameter: yourfilter #in #out Run Filter after every Slice: [ ] Components of the Repetier-Host software Below is a short description of the different components of Repetier-Host software. A more detailed manual can be found on their website at Tab: Manual Control To calibrate the print platform select the tab manual control on the right hand side of the user interface. Clicking on the different arrows below moves the axis (+/- X or Y) and the platform (Z) accordingly. The house icon can be used to move to the home position of the associated axis (X, Y or Z) or all three axes at once by clicking on the house symbol without any letter written next to it. This homing is required for the calibration step as explained further down. 7/30

11 8/30 Tab: Object Placement The tab Object Placement is used to prepare the model to be printed. CAD files in either of the formats.stl,.obj or.amf can be loaded from the computer s file system and placed on the virtual print platform on the left. You can add more than one model as long as they all fit on the print platform. Make sure no model sticks out over the platform boundaries. 8/30

12 9/30 Tab: Slicer Make sure to select the NEO profile in the print settings of the Slicer tab and NEO DD Extruder 0.5 for the printer settings. The filament settings should be set to PLA 1.75mm DD Extruder. You only have to do this step once. The next time you start Repetier-Host they ll already be selected. Next click on large button at the top labelled Slice with Slic3r to create the G-code based on all the settings we just made. The resulting file is now tailored to your specific printer and you are ready to start the print process. 9/30

13 10/30 Menu icon: Connect This button initiates the communication between your computer and the printer using the parameters (port and baud rate) selected earlier. Menu icon: Load If you already have a G-code file (the file name ends in.gcode) tailored to your NEO you can load it into Repetier-Host and therefore skip the slicing step above. Menu icon: Run Job Run Job starts the actual printing process. Read the next chapter before actually doing it. 10/30

14 11/30 Calibrate Before you can start the first print the printer has to be calibrated once: To avoid damaging the print bed with the print head turn the knurled nuts beneath the print bed to lower it as far as possible. Then connect the computer to the printer using the Connect button (if not already done) and click on the lower left Home button in the Manual Control tab of the Repetier-Host (the house symbol without any letter next to it). It is very important to adjust the distance between the print nozzle and the print bed in order to get the first layer of the model to stick to the print bed. This distance should be 0.05mm (2/1000 or 2 thous). In other words, you can just pull a thin strip of paper beneath the nozzle. Repeat this process for all four corners of the print bed by moving the print head in the X- and Y-direction using the Repetier-Host software. Attach the spool holder Insert the spool holder into the slot in the centre of the back plate and lock it in place by pushing it downwards. 11/30

15 12/30 Load filament Pre-heat the NEO to its working temperature (the nozzle will then be at about 220 C) before loading the filament. Next push the lever on the extruder motor on the back of the printer and feed the filament into the tubing until it hits the nozzle. If you keep pushing the filament in manually you ll see it exiting the nozzle as a very fine jet of melted plastic. This means there is no blockage in the system. 12/30

16 13/30 On the picture on the right you can see the inserted filament. You have to push the extruder on the lower end while inserting the filament. (Hint: The filament can be inserted more easy, if you bend it straight) Always leave the filament in the extruder after finishing the printing. This prevents the tubing and nozzle from getting clogged, e.g. from dust. First prints For the first prints you can use the files on the CD-ROM that was shipped with the printer. The CAD files need to conversion into G-code first. The G-code then contains information specifically tailored for the NEO. Other files with a file name ending in.gcode have already been converted for the NEO. They will not work on other 3D printers. 13/30

17 14/30 Using a CAD file If the CAD file you want to print is in a format that the Repetier-Host software understands, e.g. files that end in.stl or.stl, you can load and place it on the print bed using the Plus sign under the tab Object Placement as shown below. Click on the Slicer tab, double check the settings there and click on Slice with Slic3r. Optionally you can check the box Start job after slicing to kick off the printing process immediately. Only Mac OS X and Linux: For these operating systems the Slic3r settings have to be integrated before the appear in the drop-down menu. The Slic3r settings are available at and the must be saved as stated below. Mac OS X: ~/Library/Application Support/Slic3r/ Linux: ~/.Slic3r 14/30

18 15/30 Using a GCODE file If the file has already been sliced for the NEO you can load the gcode by clicking the Load button in the top left corner. Now you can start the print by clicking on the Run Job button. The NEO will start printing as soon as the extruder has reached the correct temperature. 15/30

19 16/30 Create 3D objects There are a lot of CAD programs, which can create the files for 3D printing. Almost all of them use their own proprietary format to store the models, however, they can also export the model in other formats. (Think of it like Microsoft Office, which uses its own document format but can also read and write other formats like txt, pdf and html). The most common file format used by 3D printers is.stl. There are many websites where these files can be downloaded. 16/30

20 17/30 Troubleshooting NEO 3D-Drucker If you have further questions or problems with your product after carefully reading these support pages and diligently following all steps that apply to your product please contact your reseller first and subsequently, if necessary, the support team at German RepRap GmbH ( Cannot connect to the NEO using the software or NEO doesn't execute commands Please check the printer settings in Repetier-Host. Compare them with the screenshot below. The COM port does vary on different USB controllers. Please note the option Reset on connect which has to be turned off. 17/30

21 18/30 Support We provide support and all the documentation. Documentation You'll find all the documentation online at Please register with the site at wiki.germanreprap.com in order to be able to automatically send notifications and changes of documents you are interested in via . Telephone Our hotline is staffed from Monday to Friday (excluding public holidays) between 10:30-16:00 and can be reached at RepRap ( ) 1). We answer your technical questions and provide consulting for more complex setups per minute from a landline in Germany, prices may vary depending on your landline telephone, VOIP or mobile phone provider Support tickets / Please use our support pages at to lodge a new ticket and check the status of an old one, all free of charge. Alternatively you can send an to [email protected] which generates a ticket, also free of charge. 18/30

22 19/30 Forum (Community) At you can interact with our 3D printing community in different languages and exchange tips and tricks. 19/30

23 20/30 EU Declaration of conformity The company German RepRap GmbH Kapellenstraße Feldkirchen herewith declares conformity of the product 3D Drucker Designation NEO Type, Serial Nuber, etc. Baujahr 2014 with applicable regulations below EU directive: Produktsicherheit 2001/95/EG * Maschinenrichtlinien 2006/42/EG * Elektromagnetische Verträglichkeit von Elektro- und Elektronikprodukten 2004/108/EG * RoHS 2011/65/EU Harmonized standards applied DIN EN Einrichtungen der Informationstechnik - Sicherheit National technical specifications applied EMV Gesetz 9. Verordnung zum GPSG Maschinenverordnung Feldkirchen, at Signature management (Florian Bautz) 20/30

24 21/30 Important notes Return / Original wrapping Please retain this documentation and the original package of this printer in case you need to ship it for repairs or to a new address. 3D printers are inherently sensitive to bumping or knocking and are best protected in their original box. Returns that are not properly packaged cannot be repaired under warranty. Operation Do not cut the power while the printer is active. This can lead to the loss of data as well as damage some electronic components. Other matters All information in this guide is current at the time of printing. We reserve the right to amend the hardware, software or the documentation without prior notice. The latest information will always be available at Toxic fumes Depending on the plastic being used there is a danger of toxic fumes developing if the printer is running too hot for that filament. Always make sure to set the correct temperature for the plastic used. The maximum temperature is generally printed on the filament spool and can also be looked up on our website. ( Safety cut-off The device has a thermal protection mechanism built-in. If the temperature exceeds the safe working limit the printer turn itself off after issuing a warning message. 21/30

25 22/30 Maintenance Every 12 months the printer has to be serviced by trained personnel. This includes checking the safety devices as well as all mechanical components. German RepRap offers this as a service. Please contact us via [email protected] for more details. Work on a mains power supply should only be carried out by trained specialists. It is essential to note the safety regulations. Property or personal damage may be caused by improper installation, which the installer bears liability for. Proper handling of the chemicals necessary for maintenance and care is obligatory, as well as complying with the regulations and operation notes regarding the chemicals. Directions of the manufacturer must be followed at all times and appropriate protective clothing has to be worn. Property or personal damage may be caused by improper use of the chemicals, which the operator alone bears liability for. 22/30

26 23/30 Safety notes Power supply Always ensure that the power lead has not been damaged. Disconnect the device immediately if the power lead shows any sign of damage. Have the power supply inspected by an authorised electrician. Only use the power supply that came with the printer. An electric shock from a faulty power lead can be fatal! Only use the power supply if your mains voltage is V or V AC. Only use the correct power lead for your mains socket. Cleaning Pull the power plug before cleaning the device. Use a dry cloth and only clean the surface. Handling the chemicals necessary for maintenance and servicing has to take place properly and under adherence to of for this valid regulations and application notes to the chemicals. To the specifications of the manufacturers absolutely for this is to be responded, it is appropriate protective clothing to be carried, and the dosage regulations are to be kept exactly.special and personal injury can be caused by inappropriate handling chemicals, for which alone the operator is responsible. Playing children Touching the internal parts of the power supply can cause an electric shock! Mains voltage Only operate the device with the indicated supply voltage (visible on the backside of the device or on the external power supply) The device must not be connected to the mains until all connections were double checked. There is a fire hazard if the mains voltage is too high! 23/30

27 24/30 Humidity, solar radiation, heat, open fire Protect the device from extreme humidity, dripping and splash water (do not place any liquid-filled containers such as beverages on it). Do not place the device near a heater, do not expose it to extended direct sunlight and do not operate it in damp rooms. Only use the device in a moderate, not a tropical climate. Do not put any open flames such as candles on the device! Ventilation The heat arising in the device is sufficiently discharged. Nevertheless do not install the device in a closet or in a shelf with insufficient ventilation. Never cover the ventilation slots of the device, if there are any. Do not place any object on the device. To allow heat to dissipate, please allow at least 30cm above, 20cm to each side and 30cm behind the device unobstructed. The device only complies the declaration of conformity if the transparent case is assembled and the door closed while operating. Long absence, thunderstorms, accessibility of the power plug To completely disconnect the device from mains power just pull the power plug out of the mains socket. Make sure this socket is accessible. In case of longer absence and possible thunderstorms, switch off the device with the power switch and then disconnect it from the mains. This also applies for USB appliances connected to the device. Installation site Every electronic device develops heat. The heating of the device is within the permitted range though. Sensitive surfaces may discolor over time due to heat exposure. Moreover, the rubber feet of the device may cause color changes on furniture surfaces. If applicable, please place the device on a solid, appropriate and plane base! Please mind the practicability when choosing the installation site (sufficient working height). 24/30

28 25/30 Disposal Electronic equipment may not be disposed in the domestic waste - in accordance with Directive 2002/96/EG of the European Parliament and the Council of 27th of January 2003 about electric and electronic equipment it has to be professionally disposed. At the end of its use please dispose this device at one of the public collection point intended for this. 25/30

29 26/30 Legal Disclaimer Software-Changes / Use of applications Modifications to the software or using software not supplied by German RepRap GmbH void the warranty of the device. Shipping costs as well as costs for repairs caused by using unsupported software are billed to the customer. Only use the software packages provided by German RepRap GmbH through their website as well as the original CD-ROM that came with the device. German RepRap GmbH cannot be held liable for the loss of data on any internal or external storage medium. The device has been pre-installed with software and works as can be reasonably expected. It cannot be guaranteed that the software is error-free. As long as it is possible to use the printer as designed an error in the software does not constitute a faulty device and hence provides no grounds to a warranty claim. The warranty only covers faults in the software that would prevent the normal use of the printer. Limitations of the software caused by hardware faults, the environment the printer is being used in, operating error or similar reasons are not considered software faults. Contact German RepRap GmbH Kapellenstr Feldkirchen bei München Germany Tel: Fax: Mail: [email protected] Hilfe: [email protected] Web: 26/30

30 27/ /minute from a landline in Germany, prices may vary depending on your landline telephone, VOIP or mobile phone provider 1) From: - German RepRap Wiki Permanent link: Last update: 2014/05/23 09:46 27/30