Managed Backup Service Supported Platforms

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1 Managed Backup Service Supported Platforms June 2013

2 2 Managed Backup Service Supported Platforms Updated: 26 th June 2013 InTechnology Supported Platforms The Managed Backup Service supports the following operating systems and applications. InTechnology will make all endeavours to support future versions of the operating systems and applications below. Other platforms and applications might be subject to a surcharge. Backup Software Operating System Platform / Application Agent Console Software Agent Console - MS Windows Windows 8 Pro, - Windows 8 Pro, 32- Windows 8 Windows Small Business Essentials, Premium SP1 -, SP2 - Core, Core Windows Small Business Premium SP2 - Windows Storage SP2 - Windows 7 Home Basic, Premium, Professional, SP1 - Ultimate Windows 7 Starter, Home Basic, Premium, SP1 32- Professional, Ultimate Windows Vista Home Basic, Premium, Business, SP2 - Ultimate, Windows Vista Home Basic, Premium, Business, Ultimate, 2003 SP SP Windows Small Business 2003 Windows Small Business 2003 Windows XP Professional SP2 - Windows XP Professional SP3 32- Windows Agent Software Agent - MS Windows 32- Windows 7, Core Starter, Home Basic, Home Premium, SP1 32- Professional, Ultimate

3 3 Windows Vista Home Basic, Home Premium, Business, Ultimate, Windows XP Professional SP Small Business 2003 Small Business Agent - MS Windows Foundation, Essentials, - Windows Small Business 2011 Essentials, Premium - SP1 -, Core SP2 - Windows Small Business Premium SP2 - Windows Storage SP2 - Windows 7 Home Basic, Home Premium, Professional, Ultimate SP1 - Windows Vista Home Basic, Premium, Business, Ultimate, SP2 - Windows XP Professional SP SP SP2 - Windows Agent Plug-Ins (Note: Windows Agent Plug-Ins are included in the Agent Installation Kit) Exchange Plug-(- ) DR & MAPI Exchange 2013* is supported on: SP1 - Exchange 2010 (SP3) is supported on: Windows Small Business 2011 Premium - SP1 - SP2 - Exchange 2007** (SP3) is supported on: SP1 - SP2 -

4 4 Windows Small Business Premium SP SP SP2 - * Note: Exchange DR only. MAPI is not supported for Exchange **Note: Includes Cluster support with the Cluster Support Plug-in. Exchange Plug-(32- ) DR & MAPI Granular Restore 6.1.a for Microsoft Exchange (For use with Windows Agent 7.10) MS SQL Plug-In 32- (Included in Agent Windows 32-) Exchange 2003* (SP2) is supported on: 2003 Small Business ** 2003 Small Business ** * Note: Includes Cluster support with the Cluster Support Plug-in. ** Note: Exchange DR only. MAPI is not supported on Windows Small Business Windows 8 - Windows 7 Windows Vista 2003 Windows XP SQL 2012* (SP1) 32- is supported on: SQL * (SP2) 32- is supported on: SQL * (SP3) 32- is supported on: 2003 Small Business 2003 Small Business SQL 2005* (SP4) 32- is supported on: 2003 Small Business 2003 Small Business * Note: Cluster configurations are supported with the Cluster Support Plug-in for the preceding SQL configurations. The Cluster Support Plug-in uses VSS and VDI for SQL 2005,,, and 2012, and provides legacy support using VDI for SQL 2005,, and.

5 5 MS SQL Plug-In - (Included in Agent Windows -) SQL 2012* (SP1) - and 32- are supported on: 2012 Foundation, Essentials, - SP1 - SP2 - SQL * (SP2) - and 32- are supported on: Windows Small Business 2011 Premium - SP1 - SP2 - SQL * (SP3) - is supported on: SP1 - Premium SP2 - Windows Small Business SP2 - SP SP SQL 2005* (SP4) - Standard and are supported on: SP1 - SP2 - Windows Small Business Premium SP SP SP2 - * Note: Cluster configurations are supported with the Cluster Support Plug-in for the preceding SQL configurations. The Cluster Support Plug-in uses VSS and VDI for SQL 2005,,, and 2012, and provides legacy support using VDI for SQL 2005,, and For SharePoint 2010/2013 protection, refer to the SQL Plug-in 7.22 (-) and the Granular Restore 7.22 for Microsoft SharePoint applications

6 6 SharePoint Plug-In 32- (Included in Agent Windows 32 -) SharePoint Plug-In - (Included in Agent Windows - ) Granular Restore for Microsoft SharePoint (For use with Windows Agent and the SQL Plug-in. The SharePoint Plug-in is not required Office SharePoint 2007 (SP1) is supported on: 2003 Small Business, 2003 Small Business, Windows SharePoint Services (WSS) 3.0 (SP2) is supported on: 2003 Small Business, 2003 Small Business, SharePoint Portal 2003 (SP3) is supported on: 2003 Small Business 2003 Small Business Office SharePoint 2007 (SP1) is supported on: SP1 - SP SP SP2 - Windows SharePoint Services (WSS) 3.0 (SP2) is supported on: SP1 - SP SP SP2 - SharePoint 2013 is supported on: SP1 - with the following SQL versions: SQL 2012* SP1 - SQL * SP2 - SharePoint 2010 (SP1) is supported on: SP1 - SP2 - with the following SQL versions: SQL * SP2 -

7 7 SQL * (with CU2, CU5 or later) SP3 - SQL 2005* (with CU3) SP3 - * Note: Includes Cluster support for SQL with the Cluster Support Plug-in. vsphere Agent VMware vsphere ESX and VMware vsphere ESXi hosts: ESXi ESX i5.0 (up to update 1) - ESXi 4.1 (up to update 3) - ESXi 4.0 (updates 3 and 4) - ESX 4.1 (up to update 2) - ESX 4.0 (updates 3 and 4) - VMware vsphere vcenter servers: vcenter 5.1 Linux Appliance - vcenter vcenter 5.0 (up to update 1) - vcenter 4.1 (up to update 2) - vcenter 4.0 (updates 3 and 4) - Agent for VMware ESX Plug-in ESX Console 4.1 (up to update 1) - ESX Console 4.0 (updates 1 and 2) - ESX Console 3.5 (updates 1 through 4) - ESX Console 3.0 (updates 1 through 4) - Agent - Linux and - (x processors only, not Itanium processors) Red Hat Linux Platform 6* Update 1 Red Hat Linux Platform 5* Advanced Update 5 Red Hat Linux Platform 4* Advanced Update 8 SUSE Linux Desktop 11* SP1 SUSE Linux Desktop 10* Update 1, SP3 CentOS 6* CentOS 5* (up to 5.5) CentOS 4* (up to 4.8) Debian 7* Debian 6* Debian 5* * With appropriate compatibility library distributions Agent - Sun Solaris Solaris 10 SPARC (patch ) - Solaris 10 SPARC (patch ) 32- Solaris 9 SPARC (patch ) - Solaris 9 SPARC (patch ) 32- Agent Solaris x Solaris 10 x86 (patch ) 32- Oracle Agent Plug-In (for Solaris: SPARC) Oracle 11g is supported on: Solaris 10 SPARC

8 8 Oracle 11g R1 is supported on: Solaris 10 SPARC Solaris 9 SPARC Oracle 11g R1 is supported on: Solaris 10 SPARC Solaris 9 SPARC Oracle Plug-in for Solaris Agent x86 Oracle 11g is supported on: Solaris 10 x86 ( ) Oracle 10g is supported on: Solaris 10 x86 ( ) Agent - Novell NetWare NetWare 6.5 SP NetWare 6.0 SP Customer Supported Platforms The following operating systems and databases are not supported by InTechnology, but are can be backed by the Customer. Backup Software Operating System Platform / Application Agent - HP-UX HP-UX 11i HP-UX 11i HP-UX 11i Unix and other Agents on PA-RISC or IA- in Binary Translation on PA-RISC (with and HP Support Patch Bundle - June or later installed) on PA-RISC (with and HP Support Patch Bundle - June or later installed) Agent - AIX - IBM AIX 7.1 AIX 6.1 ** AIX 5L 5.3 *, 5.2 * * Prerequisites for AIX 5.2 and 5.3: IBM XL C/C++ Edition V8.0 for AIX runtime environment with a minimum patch level of ** Prerequisites for AIX 6.1: IBM XL C/C++ Edition V9.0 or V10.1 for AIX runtime environment (patch levels through ). Oracle Agent Plug-In - Windows (Included in Agent Windows 32-) Oracle Agent Plug-In - Windows (Included in Agent Windows -) Oracle 10g, 11g are supported on: Oracle 9i is supported on: Note: Requires Oracle Instant Client (32-), which can be downloaded from EVault. Oracle 10g, 11g are supported on: SP1 -

9 9 SP SP SP2 - Oracle Plug-in for Linux Agent Oracle 11g R1 and Oracle 11g are supported on: Red Hat Linux Platform 6* Update 1 Red Hat Linux Platform 5* Update 5 Red Hat Linux Platform 4* Advanced Update 8 SUSE Linux 11* SP1 SUSE Linux 10* Update 1, SP3 CentOS 6* CentOS 5* (up to 5.5) CentOS 4* (up to 4.8) Oracle 10g is supported on: Red Hat Linux Platform 4* Advanced Update 8 CentOS 4* (up to 4.8) * With appropriate compatibility library distributions

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