Capito. G- Cloud 6. REFERENCE NUMBER RM1557vi. Service Definition Document SECURE HOSTED BACKUP SERVICE 2015

Size: px
Start display at page:

Download "Capito. G- Cloud 6. REFERENCE NUMBER RM1557vi. Service Definition Document SECURE HOSTED BACKUP SERVICE 2015"

Transcription

1 Capito G- Cloud 6 REFERENCE NUMBER RM1557vi Service Definition Document SECURE HOSTED BACKUP SERVICE 2015 December 2015

2 1. INTRODUCTION This document forms part of Capito s formal response to the Crown Commercial Service s Invitation to Tender for G-Cloud 6. It describes the services being offered by Capito for inclusion in the G-Cloud Framework. 2. CLOUD BACKUP Secure enterprise class offsite backup for critical data, Capito Cloud Storage delivers next generation intelligent data backup and recovery to protect business critical data in one simple unified solution. IT environments are increasing in complexity, with growing physical and virtual infrastructures combined with an increasing number of applications that are critical to the functioning of an organisation. IT managers are under pressure to enhance their data protection strategies. As organisations battle to protect ever increasing data environments in ever decreasing backup windows, Cloud Backup from Capito allows customers to intelligently meet business objectives by backup up critical data and retaining it in a secure N+N infrastructure. Cloud Backup helps achieve backup and recovery goals in a simple to deploy, enterprise-class, intelligent managed service. Traditional backup involves deploying multiple agents and storage targets within the end user premises. Historically, organisations deploy flat backup to both physical and virtual servers as well as desktop devices, storing multiple copies of the target data on the backup platform. The backup window can be restricted by the volume of data to be processed and this often requires difficult choices to be made. The situation can be made even more complex when organisations have remote offices of remote users requiring their critical systems to be backed up or if data retention requirements mean historic data has to be copied to tape. 3. CLOUD BACKUP FEATURES Cloud Backup from Capito, based on the enterprise grade EMC Avamar platform, is an intelligent solution for both physical and virtual environments with application aware agents deployed to each network component, regardless of location, backing up centrally to secure Capito owned data centres. The key benefit of Cloud Backup is that each unique item of data is only backed up once, meaning that during the backup window only changes are transferred. Consequently, backup times are significantly reduced. Each item of data that is backed up is written to an array of N+N appliances that ensure fault tolerance, reliability and performance. This approach allows for both granular and full backups and restores of critical data, whether virtual or physical, with the ability to restore individual files or entire systems. Cloud Backup never backs up the same data twice, allowing a highly efficient and scalable solution that meets the objectives of protecting data. 3.1 KEY FEATURES Client side de-duplication Efficient use of connectivity

3 High availability and reliability Secure encrypted backup Centralised management Fast single step restore VMware integration 3.2 KEY BENEFITS Increased performance: data deduplication significantly reduces customers backup time by only storing unique daily changes; this also optimises the bandwidth necessary for individual backups and reduces network traffic Fast, single-step recovery: Customers can recover entire backups or individual files or directories immediately Easily scalable and simple to manage: The complete managed service is delivered to customers through a single internet-based interface which supports a range of operating systems and software Simple deployment Reduced costs High availability Low bandwidth requirements Meets legislative and compliance requirements Helps achieve RTO/RPO objectives No additional investment in hardware or software Guaranteed service levels 4. TECHNICAL FEATURES Based on EMC Avamar, Capito Cloud Backup solves the challenges associated with traditional backup, providing fast daily full backups and reliable recovery for virtualized environments, LAN/NAS servers, and desktop/laptop systems. Capito Cloud Backup utilizes patented, global data de-duplication technology to reduce the size of backup data at the source before transfer across the network, so only new, unique sub-file data segments are moved and stored to disk. Data can be encrypted for added security, and centralized management makes protecting hundreds of remote sites easy and efficient. By storing just a single instance of each sub-file data segment globally. 4.1 TECHNOLOGY BENEFITS Fast, efficient backup and recovery Capito Cloud Backup provides fast, daily full backups and reliable data protection by reducing the size of backup data at the source before it is transferred across the network. This effectively reduces the daily amount of data moved and stored to disk by up to 500x, enabling daily full backups via existing networks. Unlike traditional solutions, Capito Cloud Backup identifies redundant sub-file variable length data segments within and across systems and

4 offices worldwide. Patented de-duplication technology stores just a single instance of each sub-file segment globally, reducing total data transferred by up to 50x Single-step recovery and centralized management Unlike traditional solutions, Capito Cloud Backup provides daily full backups that can be quickly recovered in just one step eliminating the time required to restore full and subsequent incremental backups to reach the desired recovery Scalability and high availability Capito Cloud Backup uses a grid architecture that enables linear performance increases by simply adding storage nodes. Each incremental node increases CPU, memory, I/O and disk capacity for the entire grid. When additional storage is added, data is automatically load balanced for optimal performance. High availability is delivered by a patented redundant array of independent nodes (RAIN) technology, which provides fault tolerance across storage nodes and eliminates single points of failure. In addition, Avamar server integrity and backup data recoverability is verified daily, so there are no surprises and backup data can be efficiently replicated offsite for disaster recovery purposes. Verified checkpoint

5 4.1.4 Reduced Infrastructure Costs Capito Cloud Backup reduces or eliminates the media and management costs associated with storing weekly and/or monthly full tape backups over the course of time. The natural result of tape backup processes is to extract, send, and store multiple copies of the same data over and over again. Every one of these data duplicates is created using valuable server cycles, network bandwidth, storage capacity, and administrative personnel, resulting in the continuous escalation of the total cost of ownership. Capito Cloud Backup removes the operational overhead associated with: Media management (tape handling, barcode/labelling, tape fragmentation and physical storage) Tape hardware subsystems (mechanical failure) Index management (scalability of the index and media databases) Offsite problems (transportation management, lost or stolen tapes, media degradation, media access times) Reduced Backup Time (Wall Clock Time) By reducing the size of backup data at the source (client), Cloud Backup provides daily full backups that are up to 10x faster than traditional methods. The service leverages existing physical and virtual infrastructure, freeing up systems and staff for other purposes Disaster Recovery This technology allows Capito to economically move and store all critical data off-site to build in disaster recovery capability. In conjunction with Capito s CloudSure platform, physical or virtual machines can be backed up and restored directly on to Capito s virtual infrastructure. 4.2 SUPPORTED OPERATING SYSTEMS AIX for PowerPC (32 bit) IBM AIX 5.2, 5.3 IBM AIX 6.1 AIX for PowerPC (64 bit) IBM AIX 5.2, 5.3 IBM AIX 6.1 and 7.1 FreeBSD for x86 (32 bit) FreeBSD 6.2 FreeBSD for x86 (64 bit) FreeBSD 6.2 FreeBSD 8 HP-UX for Itanium (64 bit) HP-UX 11i v2 HP-UX 11i v3 HP-UX for PA-RISC (32 and HP-UX 11i v1, 11i v2, 11i v3 64 bit) Linux for x86 (32 bit) CentOS 4 and 5 CentOS 6 Debian Linux 4, 5, and 6 Oracle Linux 5 Oracle Linux 6 Red Hat Enterprise Linux 4 Red Hat Enterprise Linux 5 Red Hat Enterprise Linux 6

6 SUSE Linux Enterprise Server 10 SUSE Linux Enterprise Server 11 SP1 SUSE Linux Enterprise Server 9 Ubuntu Linux 10.x and 11.x Linux for x86 (64 bit) CentOS 4 and 5 CentOS 6 Debian Linux 4, 5, and 6 Oracle Linux 5 Oracle Linux 6 Red Hat Enterprise Linux 4 Red Hat Enterprise Linux 5 Red Hat Enterprise Linux 6 SUSE Linux Enterprise Server 10 SUSE Linux Enterprise Server 11 SP1 SUSE Linux Enterprise Server 9 Ubuntu Linux 10.x and 11.x Mac OS (Universal Binaries) Apple Mac OS X and Mac OS X Server 10.6, 10.7, 10.8 NDMP Accelerator NDMP Accelerator for Netapp/Celerra Netware for x86 (32 bit) Novell Netware Version 6.5 SCO Unix for x86 (32 bit) SCO OpenServer 5.0.5, and Solaris for SPARC (32 and 64 bit) Oracle Solaris 10 Solaris for SPARC (32 bit) Oracle Solaris 9 Solaris for SPARC (64 bit) Oracle Solaris 11 Solaris for x86 (32 bit) Oracle Solaris 10 Solaris for x86 (64 bit) Oracle Solaris 10 Oracle Solaris 11 UnixWare for x86 (32 bit) UnixWare 7.1.3, VMware vsphere Windows for x86 (32 bit) Windows for x86 (64 bit) EMC Avamar VMware Image Backup/FLR Appliance Microsoft Windows XP, Vista, 7, 8 and Microsoft Windows Server 2003, 2008 Windows Disaster Recovery Wizard -Microsoft Windows 7, 8, Microsoft Windows Server 2008 Microsoft Windows XP, Vista, 7, 8 and Microsoft Windows Server 2003, 2008, 2008 R2, 2012 Windows Disaster Recovery Wizard - Microsoft Windows 7, 8 and Microsoft Windows Server 2008, 2008 R2, 2012 ZLinux s390x (64 bit) Red Hat Enterprise zlinux 5.4 SuSE 10 zlinux

7 5. LICENSING Licensing for the service is included in the monthly cost. With no additional costs for individual agents, Capito Cloud Backup presents a simple and scalable backup solution. 6. CLOUD BACKUP CONTROL Capito Cloud Control provides Cloud Backup customers with an integrated account management and cloud provisioning portal. Account Details: Administer your account, check billing and payment records and set user permissions. Asset Management: Control and manage cloud servers, devices and services hosted with Capito. Check on usage, bandwidth and power stats in real time or create reports using historical data. Environmental Monitoring: Energy efficiency and power consumption reduction are generally considered to be the main drivers behind the greening of IT. In addition to the real time energy consumption data, the control panel converts the usage into CO2 emissions enabling you to offset your server hosting carbon footprint if you desire. Cloud Control: Create and manage cloud services as required. Support: An integrated support ticketing system allows you to issue change requests, request support, raise and view tickets from one central point of contact. You can view the status and progress of any current ticket, together with an archive of historic requests, giving you a complete view of your experience with us. Cloud Control was a finalist in the 2009 PC PRO Environmental Innovation of the Year and the BCS 2010 Environmental Project of the Year. 7. CONNECTIVITY Connecting the data centres is a 20 Gigabit-per-second (Gbps) fibre ring which provides resilience and diversity to minimise the impact of a single transit failure. Three peering sites across this ring provide 10Gbit uplinks to our transit providers; Tiscali, Interoute, Cogent, and Teleglobe and Capito also maintains private peering connections with LONAP and LINX. All of our networking exchange hardware is housed in on-site dedicated cabinets. Each data centre network hub houses a Cisco Catalyst 7600-series modular switch, dual power supplies and a range of 7600-series fabric-enabled line cards to support both multiple fibre and copper gigabit connections. Automatic systems constantly monitor our entire network, transit links and servers. In the event of any problem, our data centre NOC teams are on site 24 hours a day. Capito holds on-site spares for critical equipment which powers our network to assist us in ensuring that we maintain our 100% uptime guarantee. Off Site Connectivity If you wish to access our services via dedicated Internet Connectivity from your local office Capito can deliver dedicated network links straight into our Enterprise grade network. A wide variety of options are available from 10Mb/s through to 1Gb/s circuits, with or without internet breakout.

8 For further information on options for off-site connectivity please contact your Capito Account Manager. 8. SERVICE MANAGEMENT DETAILS Capito assigns an Account and Technical Manager to each client. Our approach to Account Management has been developed to provide a value added service to our customers. Account Managers are focused on developing relationships, understanding each customer s strategic goals and supporting them in the achievement of their objectives. By understanding the demands placed on the organisation and the business drivers we are able to identify and recommend solutions that support customers in the achievement of those objectives. The Account Manager is also a single point of contact for any requirements or escalations, ensuring any issues are dealt with seamlessly and effectively. 9. PRICING Costs for Capito Cloud Backup are based on a simple charge per month for data protected: Description Cost per month ( ) Capito Cloud Backup. Per GB 0.50 The pricing is per GB stored, per month Pricing is exclusive of VAT There is no set up fee 10. MONITORING & SUPPORT Support is provided on a 24/7 basis and the Capito on-site NOC team respond immediately to monitoring alarms and support requests. The SLA specifies that all service affecting problems are dealt with in fifteen minutes. Automated reporting can also be created issuing you with a daily report via straight to your inbox at times to suit you. This gives you a quick snapshot view of the previous day s backups without having to disrupt your normal workflow. 11. INFORMATION ASSURANCE Business Impact Level s (IL) Capito Cloud Storage has been assessed as suitable for information systems classified to Official status - appropriate for IL3 data. All Capito data centres are located in the UK UKAS certified management systems to ISO 9001, ISO 27001, ISO and ISO 14001

9 12. ORDERING AND INVOICING PROCESS Upon receipt of a completed Sales Order form, Capito will deploy the required service. Billing for the service is monthly, with a minimum contract term of one month. Payment can be via Direct Debit or BACS transfer. 13. SERVICE LEAD TIME New Cloud Backup customers are typically deployed within two working days from order. Shorter deployment times may be available and prioritized upon request. Existing customers are able to deploy additional resources and server instances via the Cloud Control Panel. 14. ON-BOARDING AND OFF-BOARDING Once the deployment is completed, account and access details are sent to the Account contact nominated by the customer. The service will be ready for use at that time. Support for the service becomes available immediately. When use of the service ends, the customer will be able to export the data before the service is terminated. 15. USING THE SERVICE Capito offer a deployment service whereby we can configure clients and default policies on your behalf. Alternatively, our Cloud Control Panel gives you full access to deploy and manage agents/policies at your leisure. Monthly usage statistics are available after the first full backup and shows trends on usage allowing you to quickly and easily plot trends in backup utilization putting you in full control. 16. TERMINATION TERMS At the point of termination, all data, accounts and access will be permanently deleted, and will not be able to be recovered or restored. It is the responsibility of the customer to remove all data prior to termination. There are no termination costs for this Service. 17. SERVICE CREDITS Capito offers guaranteed service levels on network availability, power, data centre environmental conditions and support. In the unlikely event that we do not meet our stated levels we will credit your account. 18. CONSUMER RESPONSIBILITIES The control and management of access is the responsibility of account administrator. Some elements of billing (based on usage) may be variable.

10 The customer is responsible for ensuring only appropriate data is stored and processed by applications on this environment and that they abide by Capito s Acceptable Usage Policy.

Service Description Cloud Backup

Service Description Cloud Backup Service Description Cloud Backup Table of Contents Overview iomart Cloud Backup... 3 Cloud Backup Features... 3 Key Features... 3 Key Benefits... 4 Technical Features... 4 Technology Benefits... 4 Fast,

More information

Capito. G- Cloud 6. REFERENCE NUMBER RM1557vi. Service Definition Document. Secure Email Archiving

Capito. G- Cloud 6. REFERENCE NUMBER RM1557vi. Service Definition Document. Secure Email Archiving Capito G- Cloud 6 REFERENCE NUMBER RM1557vi Service Definition Document Secure Email Archiving December 2014 1. INTRODUCTION This document forms part of Capito s formal response to the Crown Commercial

More information

Service Description Email Archiving

Service Description Email Archiving Service Description Email Archiving Table of Contents Overview iomart Email Archiving... 3 iomart Email Archive Features... 3 Technical Features... 3 ediscovery... 4 Cost Reduction... 4 Email Archiving

More information

Service Description Email Filtering

Service Description Email Filtering Service Description Email Filtering Table of Contents Overview iomart Email Filtering... 3 iomart Email Filtering Features... 3 Technical Features... 3 Anti-Spam... 3 Cost Reduction... 4 Anti-Virus...

More information

Service Description Cloud Storage Openstack Swift

Service Description Cloud Storage Openstack Swift Service Description Cloud Storage Openstack Swift Table of Contents Overview iomart Cloud Storage... 3 iomart Cloud Storage Features... 3 Technical Features... 3 Proxy... 3 Storage Servers... 4 Consistency

More information

Hosted Exchange Service

Hosted Exchange Service Hosted Exchange Service Contents Contents... 1 Overview Hosted Exchange... 3 Hosted Exchange Features... 3 Technical Features... 3 Hosted Exchange - MailBox... 4 Hosted Exchange - Key Points... 4 Cloud

More information

Sync and Share Service

Sync and Share Service Sync and Share Service Contents Contents... 1 Overview Sync and Share... 3 Sync and Share Features... 3 Technical Features... 3 Cloud Control... 4 Connectivity... 4 Service Management Details... 4 Pricing...

More information

Service Description CloudSure Public, Private & Hybrid Cloud

Service Description CloudSure Public, Private & Hybrid Cloud Service Description CloudSure Public, Private & Hybrid Cloud Table of Contents Overview - CloudSure... 3 CloudSure Benefits... 3 CloudSure Features... 3 Technical Features... 4 Cloud Control... 4 Storage...

More information

EMC AVAMAR. Deduplication backup software and system. Copyright 2012 EMC Corporation. All rights reserved.

EMC AVAMAR. Deduplication backup software and system. Copyright 2012 EMC Corporation. All rights reserved. EMC AVAMAR Deduplication backup software and system 1 IT Pressures 2009 2020 0.8 zettabytes 35.2 zettabytes DATA DELUGE BUDGET DILEMMA Transformation INFRASTRUCTURE SHIFT COMPLIANCE and DISCOVERY 2 EMC

More information

The Trouble with Backups

The Trouble with Backups The Trouble with Backups Backups are central to any data protection strategy, but by some estimates more than half of all backups fail either in whole or in part. When you look at the reasons for why they

More information

STRATEGIC PLANNING ASSUMPTION(S)

STRATEGIC PLANNING ASSUMPTION(S) STRATEGIC PLANNING ASSUMPTION(S) By 2016, one-third of organizations will change backup vendors due to frustration over cost, complexity and/or capability. By 2014, 80% of the industry will choose disk-based

More information

CloudSure Managed IaaS

CloudSure Managed IaaS CloudSure Managed IaaS Contents Contents... 1 Overview - CloudSure... 3 CloudSure Benefits... 3 CloudSure Features... 3 Technical Features... 4 Cloud Control... 4 Storage... 4 Data Location and Integrity...

More information

Cloud Storage and Backup

Cloud Storage and Backup Cloud Storage and Backup Cloud Storage and Backup Cloud Storage and Backup services from iomartcloud have been designed to deliver the performance, capacity, security and flexibility needed to address

More information

EMC AVAMAR. Deduplication backup software and system ESSENTIALS DRAWBACKS OF CONVENTIONAL BACKUP AND RECOVERY

EMC AVAMAR. Deduplication backup software and system ESSENTIALS DRAWBACKS OF CONVENTIONAL BACKUP AND RECOVERY EMC AVAMAR Deduplication backup software and system ESSENTIALS Data is deduplicated at the client, before transfer across the network Always a daily full backup in a fraction of the time Ideal for protecting

More information

Redefining Backup for VMware Environment. Copyright 2009 EMC Corporation. All rights reserved.

Redefining Backup for VMware Environment. Copyright 2009 EMC Corporation. All rights reserved. Redefining Backup for VMware Environment 1 Agenda VMware infrastructure backup and recovery challenges Introduction to EMC Avamar Avamar solutions for VMware infrastructure Key takeaways Copyright 2009

More information

Brian LaGoe, Systems Administrator Benjamin Jellema, Systems Administrator Eastern Michigan University

Brian LaGoe, Systems Administrator Benjamin Jellema, Systems Administrator Eastern Michigan University Brian LaGoe, Systems Administrator Benjamin Jellema, Systems Administrator Eastern Michigan University 1 Backup & Recovery Goals and Challenges Traditional/EMU s Old Environment Avamar Key Features EMU

More information

Efficient Data Protection with EMC Avamar Global Deduplication Software

Efficient Data Protection with EMC Avamar Global Deduplication Software Efficient Data Protection with EMC Avamar Global Deduplication Software Applied Technology Abstract This white paper provides a technical overview of EMC Avamar backup and recovery software with integrated

More information

Efficient Data Protection with EMC Avamar Global De-duplication Software

Efficient Data Protection with EMC Avamar Global De-duplication Software Efficient Data Protection with EMC Avamar Global De-duplication Software Technology Concepts and Business Considerations Abstract This white paper provides a technical overview of EMC Avamar backup and

More information

EMC AVAMAR. Deduplication backup software and system ESSENTIALS DRAWBACKS OF CONVENTIONAL BACKUP AND RECOVERY

EMC AVAMAR. Deduplication backup software and system ESSENTIALS DRAWBACKS OF CONVENTIONAL BACKUP AND RECOVERY EMC AVAMAR Deduplication backup software and system ESSENTIALS Data is deduplicated at the client, before transfer across the network Reduces network bandwidth for backup by up to 99 percent Global deduplication

More information

ACCELERATE YOUR VIRTUALIZATON JOURNEY WITH BACKUP BUILT FOR VMWARE

ACCELERATE YOUR VIRTUALIZATON JOURNEY WITH BACKUP BUILT FOR VMWARE ACCELERATE YOUR VIRTUALIZATON JOURNEY WITH BACKUP BUILT FOR VMWARE and more... Opher Bettan director of Engineering 1 Agenda Virtualization trend and benefits Must-have list Deduplication Avamar is optimized

More information

Understanding EMC Avamar with EMC Data Protection Advisor

Understanding EMC Avamar with EMC Data Protection Advisor Understanding EMC Avamar with EMC Data Protection Advisor Applied Technology Abstract EMC Data Protection Advisor provides a comprehensive set of features that reduce the complexity of managing data protection

More information

EMC AVAMAR. Deduplication backup software and system ESSENTIALS DRAWBACKS OF CONVENTIONAL BACKUP AND RECOVERY

EMC AVAMAR. Deduplication backup software and system ESSENTIALS DRAWBACKS OF CONVENTIONAL BACKUP AND RECOVERY EMC AVAMAR Deduplication backup software and system ESSENTIALS Data is deduplicated at the client, compressed and encrypted before transfer across the network Reduces network bandwidth for backup by up

More information

EMC AVAMAR. Deduplication backup software and system ESSENTIALS. Drawbacks of Conventional Backup and Recovery

EMC AVAMAR. Deduplication backup software and system ESSENTIALS. Drawbacks of Conventional Backup and Recovery ESSENTIALS Data is deduplicated at the client, compressed and encrypted before transfer across the network Reduces network bandwidth for backup by up to 99 percent Global deduplication reduces total backup

More information

The Remote Data Backup & Restore Service from

The Remote Data Backup & Restore Service from The Remote Data Backup & Restore Service from How does Work? is an agentless method of backup this means that you can backup as many PCs, servers, and applications as you wish, just by installing the TP-Client

More information

Shipping Products Chart. Contents

Shipping Products Chart. Contents Shipping Products Chart Currently shipping EVault Software products and supported platforms Contents Director (Vault) and Related Products Director (Vault) 7.11e ()... 2 Director Management Console (console

More information

CISCO WIDE AREA APPLICATION SERVICES (WAAS) OPTIMIZATIONS FOR EMC AVAMAR

CISCO WIDE AREA APPLICATION SERVICES (WAAS) OPTIMIZATIONS FOR EMC AVAMAR PERFORMANCE BRIEF CISCO WIDE AREA APPLICATION SERVICES (WAAS) OPTIMIZATIONS FOR EMC AVAMAR INTRODUCTION Enterprise organizations face numerous challenges when delivering applications and protecting critical

More information

Maximize Your Virtual Environment Investment with EMC Avamar. Rob Emsley Senior Director, Product Marketing

Maximize Your Virtual Environment Investment with EMC Avamar. Rob Emsley Senior Director, Product Marketing 1 Maximize Your Virtual Environment Investment with EMC Avamar Rob Emsley Senior Director, Product Marketing 2 Private Cloud is the Vision Virtualized Data Center Internal Cloud Trusted Flexible Control

More information

EMC FOR NETWORK ATTACHED STORAGE (NAS) BACKUP AND RECOVERY USING NDMP

EMC FOR NETWORK ATTACHED STORAGE (NAS) BACKUP AND RECOVERY USING NDMP White Paper EMC FOR NETWORK ATTACHED STORAGE (NAS) BACKUP AND RECOVERY Abstract This white paper provides an overview of EMC s industry leading backup and recovery solutions for NAS systems. It also explains

More information

What s New. Avamar 7. Madis Pärn Senior System Engineer EMC madis.parn@emc.com. Copyright 2013 EMC Corporation. All rights reserved.

What s New. Avamar 7. Madis Pärn Senior System Engineer EMC madis.parn@emc.com. Copyright 2013 EMC Corporation. All rights reserved. What s New Avamar 7 Madis Pärn Senior System Engineer EMC madis.parn@emc.com 1 Agenda ware VDP(A) and Avamar Advanced Integration with Data Domain Systems Virtualization Enhancements Application Integration

More information

Shipping Products Chart. Contents

Shipping Products Chart. Contents Shipping Products Chart Currently shipping EVault Software products and supported platforms Contents Director (Vault) and Related Products Director (Vault) 8.00b ()... 2 Director Management Console (console

More information

Backup. ServiceWorks Backup Service Description

Backup. ServiceWorks Backup Service Description Backup ServiceWorks Backup Service Description Backup Table of Contents TABLE OF CONTENTS... 2 PROPOSAL 1 1.1 DOCUMENT LEAD AUTHOR & CONTRIBUTOR... 3 1.2 TEMPLATE VERSION CONTROL... 3 1.3 DOCUMENT VERSION

More information

EMC BACKUP-AS-A-SERVICE

EMC BACKUP-AS-A-SERVICE Reference Architecture EMC BACKUP-AS-A-SERVICE EMC AVAMAR, EMC DATA PROTECTION ADVISOR, AND EMC HOMEBASE Deliver backup services for cloud and traditional hosted environments Reduce storage space and increase

More information

Shipping Products Chart. Contents

Shipping Products Chart. Contents Shipping Products Chart Currently shipping EVault Software products and supported platforms Contents Director (Vault) and Related Products Director (Vault) 7.11c ()... 2 Director Management Console (console

More information

Disaster Recovery Strategies: Business Continuity through Remote Backup Replication

Disaster Recovery Strategies: Business Continuity through Remote Backup Replication W H I T E P A P E R S O L U T I O N : D I S A S T E R R E C O V E R Y T E C H N O L O G Y : R E M O T E R E P L I C A T I O N Disaster Recovery Strategies: Business Continuity through Remote Backup Replication

More information

Compatibility and Interoperability Matrix P/N 300-008-867 REV A41

Compatibility and Interoperability Matrix P/N 300-008-867 REV A41 EMC Avamar Compatibility and Interoperability Matrix P/N 300-008-867 REV A41 February 2014 This compatibility and interoperability matrix provides information on clients, operating systems, platforms,

More information

Service Overview. Business Cloud Backup. Introduction

Service Overview. Business Cloud Backup. Introduction Service Overview Business Cloud Backup Techgate s Business Cloud Backup service is a secure, fully automated set and forget solution, powered by Attix5, and is ideal for organisations with limited in-house

More information

Symantec NetBackup Enterprise Server and Server 7.x OS Software Compatibility List

Symantec NetBackup Enterprise Server and Server 7.x OS Software Compatibility List Symantec NetBackup Enterprise Server and Server 7.x OS Software Compatibility List Created on December 20, 2013 Copyright 2013 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and

More information

Shipping Products Chart. Contents

Shipping Products Chart. Contents Shipping Products Chart Currently shipping EVault Software products and supported platforms Contents Director (Vault) and Related Products Director (Vault) 7.11d ()... 2 Director Management Console (console

More information

itg CloudBase is a suite of fully managed Hybrid & Private Cloud Services ready to support your business onwards and upwards into the future.

itg CloudBase is a suite of fully managed Hybrid & Private Cloud Services ready to support your business onwards and upwards into the future. Web Filtering Email Filtering Mail Archiving Cloud Backup Disaster Recovery Virtual Machines Private Cloud itg CloudBase is a suite of fully managed Hybrid & Private Cloud Services ready to support your

More information

Name Description Included in

Name Description Included in 1 s and s Table s and s Table Agents s Backup Exec agents and options enhance and extend platform and feature support for Backup Exec environments. Whether you need to protect critical Microsoft applications

More information

OPTIONS / AGENTS DESCRIPTION BENEFITS

OPTIONS / AGENTS DESCRIPTION BENEFITS All Backup Exec 12 Agents and Options Backup Exec 12 Agents and Option enhance and extend platform and feature support for Backup Exec Environments. Whether you need to protect critical Microsoft applications

More information

Every organization has critical data that it can t live without. When a disaster strikes, how long can your business survive without access to its

Every organization has critical data that it can t live without. When a disaster strikes, how long can your business survive without access to its DISASTER RECOVERY STRATEGIES: BUSINESS CONTINUITY THROUGH REMOTE BACKUP REPLICATION Every organization has critical data that it can t live without. When a disaster strikes, how long can your business

More information

Cost Effective Backup with Deduplication. Copyright 2009 EMC Corporation. All rights reserved.

Cost Effective Backup with Deduplication. Copyright 2009 EMC Corporation. All rights reserved. Cost Effective Backup with Deduplication Agenda Today s Backup Challenges Benefits of Deduplication Source and Target Deduplication Introduction to EMC Backup Solutions Avamar, Disk Library, and NetWorker

More information

EMC DATA DOMAIN OPERATING SYSTEM

EMC DATA DOMAIN OPERATING SYSTEM ESSENTIALS HIGH-SPEED, SCALABLE DEDUPLICATION Up to 58.7 TB/hr performance Reduces protection storage requirements by 10 to 30x CPU-centric scalability DATA INVULNERABILITY ARCHITECTURE Inline write/read

More information

G-Cloud 6 brightsolid Secure Cloud Servers. Service Definition Document

G-Cloud 6 brightsolid Secure Cloud Servers. Service Definition Document G-Cloud 6 brightsolid Service Definition Document December 2014 Contents 1 Introduction... 3 2 An overview of the G-Cloud Service... 3 3 Information assurance... 3 4 Backup and Disaster Recovery... 3 5

More information

MANAGED CLOUD INFRASTRUCTURE www.easynet.com. Bronze Disaster Recovery Services

MANAGED CLOUD INFRASTRUCTURE www.easynet.com. Bronze Disaster Recovery Services MANAGED CLOUD INFRASTRUCTURE www.easynet.com Bronze Disaster Recovery Services G-Cloud Service Definition September 2013 Company Information Easynet Global Services Limited registered office Chancellor

More information

Vodacom Managed Hosted Backups

Vodacom Managed Hosted Backups Vodacom Managed Hosted Backups Robust Data Protection for your Business Critical Data Enterprise class Backup and Recovery and Data Management on Diverse Platforms Vodacom s Managed Hosted Backup offers

More information

Shipping Products Chart. Contents

Shipping Products Chart. Contents Shipping Products Chart Currently shipping EVault Software products and supported platforms Contents Director (Vault) and Related Products Director (Vault) 7.02b ()... 2 Director Console (console only)

More information

EMC DATA DOMAIN OPERATING SYSTEM

EMC DATA DOMAIN OPERATING SYSTEM EMC DATA DOMAIN OPERATING SYSTEM Powering EMC Protection Storage ESSENTIALS High-Speed, Scalable Deduplication Up to 58.7 TB/hr performance Reduces requirements for backup storage by 10 to 30x and archive

More information

The EVault Portfolio

The EVault Portfolio The EVault Portfolio Built from the start as a pure disk-to-disk solution, EVault is the only data protection platform that can be consumed as a cloud service, deployed as on-premise software, an on-premise

More information

EMC AVAMAR. a reason for Cloud. Deduplication backup software Replication for Disaster Recovery

EMC AVAMAR. a reason for Cloud. Deduplication backup software Replication for Disaster Recovery EMC AVAMAR a reason for Cloud Deduplication backup software Replication for Disaster Recovery Bogdan Stefanescu (Bogs) EMC Data Protection Solutions bogdan.stefanescu@emc.com 1 BUSINESS DRIVERS Increase

More information

WAVEX BACKUP DATA STORAGE ( DSX2 ) Keeping your organisation safe

WAVEX BACKUP DATA STORAGE ( DSX2 ) Keeping your organisation safe WAVEX BACKUP DATA STORAGE ( DSX2 ) Keeping your organisation safe 020 7121 9500 tellmemore@wavex.co.uk 66 Prescott Street, London, E1 8HG Excellence is not simply a word within WAVEX it is our definition

More information

DPAD Introduction. EMC Data Protection and Availability Division. Copyright 2011 EMC Corporation. All rights reserved.

DPAD Introduction. EMC Data Protection and Availability Division. Copyright 2011 EMC Corporation. All rights reserved. DPAD Introduction EMC Data Protection and Availability Division 1 EMC 的 備 份 與 回 復 的 解 決 方 案 Data Domain Avamar NetWorker Data Protection Advisor 2 EMC 雙 活 資 料 中 心 的 解 決 方 案 移 動 性 ( Mobility ) 可 用 性 ( Availability

More information

VMware vsphere Data Protection 5.8 TECHNICAL OVERVIEW REVISED AUGUST 2014

VMware vsphere Data Protection 5.8 TECHNICAL OVERVIEW REVISED AUGUST 2014 VMware vsphere Data Protection 5.8 TECHNICAL OVERVIEW REVISED AUGUST 2014 Table of Contents Introduction.... 3 Features and Benefits of vsphere Data Protection... 3 Additional Features and Benefits of

More information

Symantec NetBackup Enterprise Server and Server 7.x OS Software Compatibility List

Symantec NetBackup Enterprise Server and Server 7.x OS Software Compatibility List Symantec NetBackup Enterprise Server and Server 7.x OS Software Compatibility List Created on March 12, 2015 Copyright 2015 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and NetBackup

More information

Symantec NetBackup 7.1 What s New and Version Comparison Matrix

Symantec NetBackup 7.1 What s New and Version Comparison Matrix Symantec 7.1 What s New and Version Comparison Matrix Symantec 7 allows customers to standardize backup and recovery operations across physical and virtual environments with fewer resources and less risk

More information

Service Description Archive Storage in the Cloud

Service Description Archive Storage in the Cloud Service Description Archive Storage in the Cloud Product Overview Archive Storage in the Cloud enables an organisation to migrate their valuable but seldom used data to a cost efficient, reliable and secure

More information

VMware vsphere Data Protection 6.1

VMware vsphere Data Protection 6.1 VMware vsphere Data Protection 6.1 Technical Overview Revised August 10, 2015 Contents Introduction... 3 Architecture... 3 Deployment and Configuration... 5 Backup... 6 Application Backup... 6 Backup Data

More information

Big Data Analytics Service Definition G-Cloud 7

Big Data Analytics Service Definition G-Cloud 7 Big Data Analytics Service Definition G-Cloud 7 Big Data Analytics Service Service Overview ThinkingSafe s Big Data Analytics Service allows information to be collected from multiple locations, consolidated

More information

SAN TECHNICAL - DETAILS/ SPECIFICATIONS

SAN TECHNICAL - DETAILS/ SPECIFICATIONS SAN TECHNICAL - DETAILS/ SPECIFICATIONS Technical Details / Specifications for 25 -TB Usable capacity SAN Solution Item 1) SAN STORAGE HARDWARE : One No. S.N. Features Description Technical Compliance

More information

EFFICIENT BACKUP AND RECOVERY WITH EMC AVAMAR DEDUPLICATION SOFTWARE AND SYSTEMS

EFFICIENT BACKUP AND RECOVERY WITH EMC AVAMAR DEDUPLICATION SOFTWARE AND SYSTEMS White Paper EFFICIENT BACKUP AND RECOVERY WITH EMC AVAMAR DEDUPLICATION SOFTWARE AND SYSTEMS Abstract This white paper provides a technical overview of EMC Avamar backup and recovery software and systems

More information

Backup and Recovery Redesign with Deduplication

Backup and Recovery Redesign with Deduplication Backup and Recovery Redesign with Deduplication Why the move is on September 9, 2010 1 Major trends driving the transformation of backup environments UNABATED DATA GROWTH Backup = 4 to 30 times production

More information

VMware vsphere Data Protection 6.0

VMware vsphere Data Protection 6.0 VMware vsphere Data Protection 6.0 TECHNICAL OVERVIEW REVISED FEBRUARY 2015 Table of Contents Introduction.... 3 Architectural Overview... 4 Deployment and Configuration.... 5 Backup.... 6 Application

More information

Symantec NetBackup Enterprise Server and Server 7.0-7.6.x Hardware Compatibility List

Symantec NetBackup Enterprise Server and Server 7.0-7.6.x Hardware Compatibility List Symantec NetBackup Server and Server 7.0-7.6.x Hardware Compatibility List Created on April 03, 2015 Copyright 2015 Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and NetBackup

More information

Get Success in Passing Your Certification Exam at first attempt!

Get Success in Passing Your Certification Exam at first attempt! Get Success in Passing Your Certification Exam at first attempt! Exam : E22-290 Title : EMC Data Domain Deduplication, Backup and Recovery Exam Version : DEMO 1.A customer has a Data Domain system with

More information

CA ARCserve Family r15

CA ARCserve Family r15 CA ARCserve Family r15 Rami Nasser EMEA Principal Consultant, Technical Sales Rami.Nasser@ca.com The ARCserve Family More than Backup The only solution that: Gives customers control over their changing

More information

Archive Data Retention & Compliance. Solutions Integrated Storage Appliances. Management Optimized Storage & Migration

Archive Data Retention & Compliance. Solutions Integrated Storage Appliances. Management Optimized Storage & Migration Solutions Integrated Storage Appliances Management Optimized Storage & Migration Archive Data Retention & Compliance Services Global Installation & Support SECURING THE FUTURE OF YOUR DATA w w w.q sta

More information

Symantec NetBackup 5000 Appliance Series

Symantec NetBackup 5000 Appliance Series A turnkey, end-to-end, global deduplication solution for the enterprise. Data Sheet: Data Protection Overview Symantec NetBackup 5000 series offers your organization a content aware, end-to-end, and global

More information

Turbo Charge Your Data Protection Strategy

Turbo Charge Your Data Protection Strategy Turbo Charge Your Data Protection Strategy Data protection for the hybrid cloud 1 WAVES OF CHANGE! Data GROWTH User EXPECTATIONS Do It YOURSELF Can t Keep Up Reliability and Visibility New Choices and

More information

Data Sheet: Data Protection Veritas NetBackup 6.5 NetBackup Enterprise Server- Next Generation Data Protection

Data Sheet: Data Protection Veritas NetBackup 6.5 NetBackup Enterprise Server- Next Generation Data Protection NetBackup Enterprise Server- Next Generation Data Protection Overview As an established market leader in enterprise backup and recovery, Veritas NetBackup provides unparalleled data protection for enterprise

More information

WHAT S NEW WITH EMC NETWORKER

WHAT S NEW WITH EMC NETWORKER WHAT S NEW WITH EMC NETWORKER Unified Backup And Recovery Software 1 Why EMC NetWorker? Centralized Management Industry-Leading Data Deduplication Advanced Application Support Broad Backup-To-Disk Capabilities

More information

Unitrends Recovery-Series: Addressing Enterprise-Class Data Protection

Unitrends Recovery-Series: Addressing Enterprise-Class Data Protection Solution Brief Unitrends Recovery-Series: Addressing Enterprise-Class Data Protection 2 Unitrends has leveraged over 20 years of experience in understanding ever-changing data protection challenges in

More information

G-Cloud 6 Service Definition DCG Cloud Backup Service

G-Cloud 6 Service Definition DCG Cloud Backup Service G-Cloud 6 Service Definition DCG Cloud Backup Service G-Cloud 6, Service Description, DCG Cloud Backup Service Page 1 of 23 CONTACT INFORMATION Guy Silver T: 07733 008799 E: guy.silver@dcggroup.com W:

More information

The Most Complete Data Protection Platform for MSPs

The Most Complete Data Protection Platform for MSPs The Most Complete Data Protection Platform for MSPs I delivers the industry s most complete Data Protection Platform today. From an easy-to-use dashboard, MSPs can efficiently manage cloud backup, disaster

More information

Storage Guardian Remote Backup Restore and Archive Services

Storage Guardian Remote Backup Restore and Archive Services Storage Guardian Remote Backup Restore and Archive Services Storage Guardian is the unique alternative to traditional backup methods, replacing conventional tapebased backup systems with a fully automated,

More information

Uni Vault. An Introduction to Uni Systems Hybrid Cloud Data Protection as a Service. White Paper Solution Brief

Uni Vault. An Introduction to Uni Systems Hybrid Cloud Data Protection as a Service. White Paper Solution Brief Uni Vault An Introduction to Uni Systems Hybrid Cloud Data Protection as a Service White Paper Solution Brief Contents The Challenges of Traditional Backup... 3 The Uni Systems Data Protection as a Service

More information

VERITAS Backup Exec 10 for Windows Servers AGENTS & OPTIONS MEDIA SERVER OPTIONS KEY BENEFITS AGENT AND OPTION GROUPS

VERITAS Backup Exec 10 for Windows Servers AGENTS & OPTIONS MEDIA SERVER OPTIONS KEY BENEFITS AGENT AND OPTION GROUPS DATASHEET VERITAS Backup Exec 10 for Windows Servers AGENTS & OPTIONS VERITAS Backup Exec for Windows Servers is the Gold Standard in Windows data protection providing comprehensive, cost effective, certified

More information

VERITAS NetBackup 6.0 Enterprise Server INNOVATIVE DATA PROTECTION DATASHEET. Product Highlights

VERITAS NetBackup 6.0 Enterprise Server INNOVATIVE DATA PROTECTION DATASHEET. Product Highlights VERITAS NetBackup 6.0 Enterprise Server INNOVATIVE DATA PROTECTION As the recognized leader for enterprise-class backup and recovery, VERITAS NetBackup Enterprise Server software is designed to help provide

More information

Licensing Guide for CA ARCserve & CA XOsoft Products

Licensing Guide for CA ARCserve & CA XOsoft Products Licensing Guide for CA ARCserve & CA XOsoft Products CA ARCserve and CA XOsoft Product Pricing Models CA ARCserve and CA XOsoft products offer a multi-layered data protection solution that combines highperformance

More information

We look beyond IT. Cloud Offerings

We look beyond IT. Cloud Offerings Cloud Offerings cstor Cloud Offerings As today s fast-moving businesses deal with increasing demands for IT services and decreasing IT budgets, the onset of cloud-ready solutions has provided a forward-thinking

More information

Veritas Backup Exec 15: Deduplication Option

Veritas Backup Exec 15: Deduplication Option Veritas Backup Exec 15: Deduplication Option Who should read this paper Technical White Papers are designed to introduce IT professionals to key technologies and technical concepts that are associated

More information

Avamar. Technology Overview

Avamar. Technology Overview 1 Technology Overview 2 Growth of Remote Offices Remote offices are growing rapidly Over 4 million remote offices in the US No standard remote office size, data, staff, network, etc. The average branch

More information

Open Source Sales Force Automation (SFA) in the Cloud SaaS

Open Source Sales Force Automation (SFA) in the Cloud SaaS Open Source Sales Force Automation (SFA) in the Cloud SaaS Service Overview Our open source Sales Force Automation (SFA) in the cloud service allows customers to perform marketing automation through multi

More information

Understanding EMC Avamar with EMC Data Protection Advisor

Understanding EMC Avamar with EMC Data Protection Advisor Understanding EMC Avamar with EMC Data Protection Advisor Applied Technology Abstract EMC Data Protection Advisor provides a comprehensive set of features to reduce the complexity of managing data protection

More information

Boost your storage buying power... use ours!

Boost your storage buying power... use ours! TM TM Data Sheets : White Papers : Case Studies For over a decade Coolspirit have been supplying the UK s top organisations with storage products and solutions so be assured we will meet your requirements

More information

Disk-to-Disk-to-Offsite Backups for SMBs with Retrospect

Disk-to-Disk-to-Offsite Backups for SMBs with Retrospect Disk-to-Disk-to-Offsite Backups for SMBs with Retrospect Abstract Retrospect backup and recovery software provides a quick, reliable, easy-to-manage disk-to-disk-to-offsite backup solution for SMBs. Use

More information

Online Backup Plus Frequently Asked Questions

Online Backup Plus Frequently Asked Questions Online Backup Plus Frequently Asked Questions 1 INSTALLATION 1.1 Who installs the Redstor Online Backup Plus service? 1.2 How does the installed client connect to Redstor s Cloud Platform? 1.3 On which

More information

IBM TSM DISASTER RECOVERY BEST PRACTICES WITH EMC DATA DOMAIN DEDUPLICATION STORAGE

IBM TSM DISASTER RECOVERY BEST PRACTICES WITH EMC DATA DOMAIN DEDUPLICATION STORAGE White Paper IBM TSM DISASTER RECOVERY BEST PRACTICES WITH EMC DATA DOMAIN DEDUPLICATION STORAGE Abstract This white paper focuses on recovery of an IBM Tivoli Storage Manager (TSM) server and explores

More information

Service Description for Hosted Server

Service Description for Hosted Server Service Overview tolomy has created its Hosted Server environment using VMware ESXi which provides the foundation for building and managing a virtualised IT infrastructure. These market leading, production-proven

More information

G-CLOUD FRAMEWORK RM1557-vi 5DRIVE PROFESSIONAL STORAGE (PRO)

G-CLOUD FRAMEWORK RM1557-vi 5DRIVE PROFESSIONAL STORAGE (PRO) Commercial in Confidence 1 G-CLOUD FRAMEWORK RM1557-vi SERVICE DEFINITION 5DRIVE PROFESSIONAL STORAGE (PRO) 5NINES 5NINES Data Centre Services Service Offered 5DRIVE PERSONAL CLOUD STORAGE with remote

More information

DATA BACKUP & RESTORE

DATA BACKUP & RESTORE DATA BACKUP & RESTORE Verizon Terremark s Data Backup & Restore provides secure, streamlined online-offsite data storage and retrieval that is highly scalable and easily customizable. Offsite backup is

More information

BACKUP AND RECOVERY FOR MICROSOFT-BASED PRIVATE CLOUDS LEVERAGING THE EMC DATA PROTECTION SUITE

BACKUP AND RECOVERY FOR MICROSOFT-BASED PRIVATE CLOUDS LEVERAGING THE EMC DATA PROTECTION SUITE BACKUP AND RECOVERY FOR MICROSOFT-BASED PRIVATE CLOUDS LEVERAGING THE EMC DATA PROTECTION SUITE A Detailed Review ABSTRACT This white paper highlights how IT environments which are increasingly implementing

More information

Cloud Backup Service Service Description. PRECICOM Cloud Hosted Services

Cloud Backup Service Service Description. PRECICOM Cloud Hosted Services Cloud Backup Service Service Description PRECICOM Cloud Hosted Services Table of Contents Table of Contents 2 1. Cloud Backup Service Service Summary 3 2. Cloud Backup Service Service Definition 4 2.1.

More information

EMC DATA PROTECTION. Backup ed Archivio su cui fare affidamento

EMC DATA PROTECTION. Backup ed Archivio su cui fare affidamento EMC DATA PROTECTION Backup ed Archivio su cui fare affidamento 1 Challenges with Traditional Tape Tightening backup windows Lengthy restores Reliability, security and management issues Inability to meet

More information

EMC BACKUP AND RECOVERY SOLUTIONS

EMC BACKUP AND RECOVERY SOLUTIONS EMC BACKUP AND RECOVERY SOLUTIONS Backup to the future BRS PARTNER UPDATE Sofia, March 14 th, 2011 horia.constantinescu@emc.com dumitru.taraianu@emc.com 1 Agenda EMC backup and recovery solutions Backup

More information

Symantec Backup Appliances

Symantec Backup Appliances Symantec Backup Appliances End-to-end Protection for your backup environment Stefan Redtzer Sales Manager Backup Appliances, Nordics 1 Today s IT Challenges: Why Better Backup is needed? Accelerated Data

More information

VEMBU VS VEEAM. Why Vembu is Better VEMBU TECHNOLOGIES TRUSTED BY OVER 25,000 BUSINESSES. www.vembu.com

VEMBU VS VEEAM. Why Vembu is Better VEMBU TECHNOLOGIES TRUSTED BY OVER 25,000 BUSINESSES. www.vembu.com VS Why Vembu is Better TECHNOLOGIES www.vembu.com Copyright Information Information in this document is subject to change without notice. The entire risk of the use or the results of the use of this document

More information