iview Online Account Access CUSTOMER SERVICE TOOL

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1 CUSTOMER SERVICE TOOL Enhance your business relationships with your customers by providing them added value while reducing your business costs and administrative tasks.

2 What our customers are saying... The iview service has helped us keep our costs under control and improve our information flow so not only do we manage our business better while improving our customer service, but we re also helping our customers better manage their businesses. - Brad Heck, Information Systems Department Manager, Arizona Grain, Inc. iview sets us apart from the competition and enables us to offer a beneficial service that helps us be more progressive and stay ahead of the game. - Jeff Krejdl, Controller, Ag Valley Co-op We felt like we could be a leader by offering iview Customers want to access their information more real-time It s important for us to be able to provide the kind of technology they need - Brian Linin, CFO, Frontier Ag, Inc. Read the entire testimonials on

3 Enhance Customer Service with Less Effort and Costs The iview service enables you to offer your customers online access to their account information for convenient, anytime access to grain contracts, storage and inventory balances, payments, scale tickets, accounts receivable statements, invoices, and more.

4 With the iview service, you give customers 24/7 account service without employee overtime costs. Improve day-to-day productivity while freeing up employees time to focus on business opportunities with your customers. Improved, More Timely Communication Provide your customers a 360-degree view of their business transactions, from prepay to purchase to harvest, all in one place. Give customers information about their accounts, including grain contracts, grain storage and inventory balances, grain settlements, scale tickets, accounts receivable statements, invoices, sales orders, delivery receipts, payments, and other transactional data. Provide customers 24/7 service while reducing paperwork and printing and mailing tasks. Set up automatic data updates, allowing customers to view current information without excessive administrative efforts for you. With the iview service, your customers can view PDFs of contracts, invoices, and other documents on screen or print/save them for reference.

5 Convenient, Anytime Access Give customers round-the-clock availability to account information via the Internet. Enable customers to review important information at the click of the mouse, when it s convenient for them. Provide customers quick access to a variety of information with an easy-to-use tool that is accessed from your company s Web site. Enhanced Business Relationships Improve satisfaction with better customer service. Empower customers to make more informed and timely business decisions. Spend less time answering accounting questions to allow more time helping customers with business opportunities. Password-Protected Security Provide secure, encrypted data. Provide controlled access to information via a secure site that uses encryption standards to ensure data is protected. Set up customers quickly and easily by authorizing them access to their specific account information via a unique member ID and password.

6 About Cultura Technologies Cultura s name has its roots in the words agricultura, which is Latin for agriculture, and cultivate, which is to foster growth or development. Our company culture is people-focused. We believe in strong customer relationships and that the strength of our people and their expertise can make the difference in delivering customer-centric solutions that enable Agri-Food businesses to efficiently produce, process, and deliver quality food and bio-products [email protected] Cultura is all about connecting people and processes across the broader Agri-Food supply chain, helping to nurture Agri-Food advancement through technology. culturatech.com 2014 Cultura Technologies, LLC, its subsidiaries and affiliates. All rights reserved. Products mentioned herein may be trademarks or registered trademarks of their respective companies.