Build for Speed. Accelerating software development

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1 Build for Speed Accelerating software development The Build for Speed programme provided us with an outsider s perspective on our development processes and has helped improve the way we work. We are now more efficient and effective thanks to BFS. - Phil Thomson CEO, Auror. Driving innovation 1

2 Build for Speed is a Callaghan Innovation programme designed to accelerate software development and speed up project delivery. Build For Speed 2

3 What is Build For Speed? The intention of the programme is to increase throughput of software teams enabling them to keep up with the changing needs of the business. The programme focuses on improving software architecture, managing technical debt and accelerating software development through the application of continuous delivery principles. Build for Speed is split into two phases; Discovery and Deep Dive. The Discovery process delivers up to 25 hours of provider support over 90 days, for a total cost of $5,000 plus GST. Callaghan Innovation will co-fund 100% of this cost. The Deep Dive process delivers up to 50 hours of provider support over 120 days, for a total cost of $10,000 plus GST. Callaghan Innovation will co-fund 50% of this cost. The majority of the two phases of the programme are delivered in the first 30 days. The remaining time is for follow up reviews. Key Deliverables: Build for Speed will deliver the following outcomes: Speed: Reduce time to market for new products. Software Development: Improve software development processes and architecture. ROI: Realise business value and ROI sooner. Cost-Effective: Reduce overheads by using test driven design. Efficiency: Improve efficiency with automated testing tools and techniques. Long Term: Improve long term effectiveness using continuous delivery principles. Build For Speed 3

4 Who should do Build For Speed? Businesses who are experiencing or are expecting technical and capacity challenges with scaling their business. The process is suitable for both small and large organisations. The framework is flexible and can be adapted to match the requirements of a specific organisation. Understand what works well and where improvements can be made. Embed new practices and skills in the organisation to create long term change. Speed up software development and product delivery. Improve their cost efficiency and realise a greater ROI in a shorter timeframe. Improve the scalability of their architecture and supporting technical practices. Build For Speed 4

5 Outcomes Common Issues Difficulty scaling services to meet growing demand. Scalable Older technology stack slowing down delivery. Architecture Build for Speed Incremental improvements to fundamental architecture. Slowdowns due to organic product growth required to find early market focus. Increasingly expensive to test new market ideas. Faster Software Product Evolution Improvements to fundamental development processes and reduction in technical debt. Trouble meeting timelines and unpredictable delivery. Identify technical practices to improve throughput. Multiple versions of software across client base leading to unsustainable development and delivery. Fewer Delays and Less Problems in production. More than 5% of developer time spent fixing bugs. Long test cycles. Waste Codebase that is difficult to maintain and change. Improved code management processes. Test driven design and the use of automation tools. Better system monitoring. Identify code smells and learn how to refactor legacy code to make it easier to change. Over-reliance on a few individuals leading to higher risk. Difficulty retaining and/ or hiring good people. Continuous Learning and Need help identifying and implementing high value improvements. Development Modernise software delivery practices to attract and retain the best people and share knowledge and skills. Build an improvement backlog and introduce sustainable continuous improvement practices. Regularly prioritise and implement high value improvements. Review progress. Difficulties while deploying changes to production. Complicated manual error prone build/deploy/release process impacting quality and timing of deliverables. Continuous Delivery Automate infrastructure, deployment and testing with Continuous Delivery principles and DevOps culture. Bottlenecks and blockers in development process, with work being ineffective. More Speed Smaller batch size for faster flow of value to customers. Build For Speed 5

6 Process Overview Discuss Statement of Works Agreement Service provider Callaghan Innovation and the business meet to discuss the value in undertaking the Driving Innovation process. Provider to supply a Statement of Works to the client business. The client business is to agree and sign before co-funding agreement can be approved and signed. Once agreement has been reached to proceed a co-funding Agreement is signed by Callaghan Innovation and the client business. Once the Agreement is in place the appointed Service Provider works with the Company to engage with the appropriate staff and thought leaders within the Company. Engagement Phase Discovery Process Phase Pre- Engagement 1 Assessment Engagement 2 3 Plan 4 Review Deep Dive Phase Optional Stage II Complete checklist of pre-engagement. Identify areas needing improvement. Create a technical improvements backlog and report. Rank on time frames. Agree metrics. Select item(s) to be addressed over 30/90 days. Evaluate outcomes after 3 month;s and report to Callaghan Innovation on qualitative and quantitative measures of improvements. The programme provides inhouse, hands on help, for the company to address specific items from the Discovery Phase. Build For Speed 6

7 Programme Details Discovery Process Approach Outcomes Outputs Time Frame, Cost and Engagement Resources 1 Pre- Engagement Service Provider creates a checklist of information for the business to provide, including: Code samples. Internal assessments. Bug rates. Causal analysis. Documentation. Provides insights into the business current state. Samples of current activity for discussion during the assessment phase. 1 week. Development manager. 1 day of client time. Software developers. Included in the total $5,000 cost of the Discovery phase of the programme. 100% co-funded by Callaghan Innovation. 2 Assessment Service provider will conduct a series of interviews to assess current practices and outcomes with a stop-start-continue emphasis: Technical processes that should continue. Log of opportunities for improvement. Report on insights. Product vision, business and innovation strategy. Work pipeline and team structure. Architectural overview. System design. Build process, branching strategy. Code review. Quality practices. Product development requirements. Project management. Businesses get an understanding of the level of their skills and capabilities and areas of focus to improve throughput. Recognition across the business that the factors affecting throughput efficiency are from across the organisation. Create a report of the opportunities for improvement and against each a recommended action to resolve. 2 weeks. Executive team members who feed work inputs to the software delivery team hours of client time. Up to 20 hours of provider time. Included in the total $5,000 cost of the Discovery phase of the programme. Head of software delivery and members of the software team. Build For Speed 7

8 Programme Details Discovery Process (continued) Approach Outcomes Outputs Time Frame, Cost and Engagement Resources 3 Engagement Plan Identify key opportunities for improvement. Jointly rank and prioritise for maximum benefit. Create Action Plan covering specific steps to be taken, outcomes expected, measures of success, responsibilities and timeframes. Recognition across the business of how and which decisions affect performance of the software delivery team. The key focus opportunity is addressed during the programme. Organisations begin to work collaboratively in delivering increases in output. Deliver an action plan to address the key focus opportunity during the programme. An action plan and timeline to address all the areas needing improvement as agreed with the client. 1 week. Company Sponsor and Head of Software Delivery. 1 hour of client time. 1 hour of provider time. Included in the total $5,000 cost of the Discovery phase of the programme. Callaghan Business Innovation Advisor. Customer Manager. Identify key focus opportunity. Businesses are aware of their level of technical debt. 4 Review Company and Service Provider to jointly review the process and the outcomes. Meet with Callaghan Innovation to report, evaluate and discuss outcomes. Discuss and agree next steps. There is an increase in the quality and delivery cadence of the software teams. Increased use of tools i.e. automated testing, test driven design. Technical changes underway to enable business demands for the ability to scale to be met. 3 month check in on the business of progress against the action plan and identify any further remedial assistance required. 1 week. Company Sponsor and Head of Software Delivery. Up to 2 hours of client time. Up to 2 hours of provider time. Included in the total $5,000 cost of the Discovery phase of the programme. Deep Dive Process Optional Stage II Select one or more of the action items identified during the discovery phase. The service provider will work collaboratively with the team to help them address the item selected. Building in house capability through transfer of expertise from service provider One or several of the action items is addressed. Increase in delivery cadence of the software team. 6 weeks ( 30 days). Key members of the technical team. Over 40 hours of client time. Up to 40 hours of provider time. $10,000 (50% co-funded by Callaghan Innovation). The 2 & 6 month check in will be done with the Callaghan Business Innovation Advisor and/or Customer Manager. Build For Speed 8

9 Support Team A Callaghan Innovation approved service provider will engage directly with your business. Two coaches will be appointed for Content and Delivery coaching respectively. Each programme engagement will be tailored to suit your business and will focus on addressing areas needing improvement and building and maintaining areas of strength. Content Coach Workshops to explore and identify opportunities for improvement. Focused coaching to provide advice and training. Delivery Coach Working directly in the business with your team. Teaching and embedding new practices. Identifying best practice champions. On-the-job coaching and support to maximise outcomes. Support A Business Innovation Advisor ensures delivery quality is maintained and delivery milestones are met. The Business Innovation Advisor connects your business to the Callaghan Innovation ecosystem. Build For Speed 9

10 Testimonials The Build for Speed programme provided expertise and guidance on the technical practices we should focus on to improve the quality of our product. Involvement in this programme gave the team a huge boost and we saw the benefits immediately. The real gain though, is in the best practice measures that are now embedded in our business. Jill Tattersall CEO, Kiwa Digital The Build for Speed programme was great at connecting us with people that could support the organisational changes we wanted. It really helped us kick start the move to an agile culture. Graeme Stretch, COO, Healthlink The BFS programme helped us nail down areas for improvement in terms of software development process. The team was excellent at making rational suggestions appropriate to us as to which of the myriad of available tools in the market to use. In our case the benefits are being realised slowly, but surely. Now we are confident that our end goal in terms of development process is sound. Bill Sim, Engineering Manager, Vigil Monitoring Ltd. Build For Speed 10