Camden Housing Allocations Scheme

Size: px
Start display at page:

Download "Camden Housing Allocations Scheme"

Transcription

1 Camden Housing Allocations Scheme A Guide for Homeless People Y Uand your housing options

2 Contents Who is this leaflet for?... 3 How will this leaflet help me?... 3 How does Camden decide who can get council housing?... 3 How do I find out about my points?... 4 What sort of things do I get points for?... 4 How we calculate the size of home you can bid for...13 The Exceptions Panel...14 Choice Based Lettings...15 Self Assessment...15 Frequently asked questions...16 Advice and Assistance...17

3 Introduction Who is this leaflet for? This leaflet is for you if you are homeless or about to become homeless and are applying for Council housing in Camden. Not sure if this leaflet is for you? This is part of a series of leaflets written specifically for different groups of people applying for housing. You ll find a list of the other leaflets on page 17. If you feel that you fit into more than one group and are not sure which leaflet applies to you, please speak to your care worker, support worker or probation officer or you can contact the Housing Options & Advice Service for advice. You will find their contact details under Advice and Assistance at the end of this leaflet. How will this leaflet help me? In it you will find out about how we allocate our housing and how we assess your case. It will be useful for you if you have applied or are thinking of applying for Council housing. How does Camden decide who can get Council housing? We aim to allocate housing clearly and fairly, giving the highest priority to those in greatest housing need, in line with government policy. We assess your level of need using a points system. Everyone who applies for housing has their circumstances assessed in the same way. There is a fixed number of points for different circumstances, and these have all been agreed by the Council.

4 How do I find out about my points? When you apply for housing, you start by filling out a selfassessment form, which is the Council s on line housing registration form (you can find out more about this on page 15) and answering questions about your individual circumstances. Each answer is awarded a number of points. You need a certain level of points before you can successfully bid for Council properties, and this depends on what size of property you need, as well as your individual circumstances. This leaflet explains more about how the points system works. What sort of things do I get points for? We have a range of points for different types of circumstances. We arrange these points in different groups and give each group a letter A-G. If you are homeless you can get points for any of the circumstances set out in this leaflet which apply to you. You will find more detail about them in the following pages.

5 Points and why you get them You have been accepted as homeless or the council is trying to help stop you from becoming homeless You are living in insanitary or uninhabitable housing The council has helped to prevent you from becoming homeless for six months You have lived continuously in Camden for the last 2 years What can I get points for if I am homeless or facing homelessness? You are sharing or lacking facilities and/or your home is overcrowded

6 . Points for homelessness. (Group B) The Council wants to make sure that people who are homeless and those who are threatened with homelessness receive as much help as possible to find suitable housing. You will receive points from Group B if you are: Homeless and found to be in priority need for accommodation under Sections 193(2) or 195(2) of the Housing Act 1996 (as amended) 100 points Occupying accommodation that has been provided by the Council under Section 192(3) of the Housing Act 1996 (as amended) 100 points Homeless and found to be in priority need for accommodation under Section 190(2) of the Housing Act 1996 (as amended) 50 points Threatened with homelessness and in priority need and the Council would have a duty to house you if you made a homelessness application but you are working with the Council to prevent homelessness 100 points Below are some examples of people in Group B: People who have been accepted as homeless under homelessness legislation and the Council has a duty to provide them with accommodation 193(2) People who have made a homelessness application to the Council because they are threatened with homelessness and they have been found to be in priority need and the Council is making sure that they continue to have somewhere to live - 195(2).

7 People who are in priority need but have not made a homelessness application to the Council instead, they are working with us to try and prevent themselves from becoming homeless. We want to help households living in temporary accommodation provided by the Council but we also give a high priority to households who are working with us to prevent their homelessness. Additional homelessness points We will give you extra points if you are working with us and we have helped you to prevent your homelessness for six months 100 points We will give you extra points if we accepted you as homeless under homelessness legislation but you have prevented your homelessness by accepting a private tenancy and you have stayed in the tenancy for six months 100 points

8 Points for insanitary, overcrowded or unsatisfactory housing conditions (Group C) As a homeless person you can only get points from Group C if you have prevention of homelessness points. You will receive the following points from Group C if you: Don t have exclusive use of facilities for your household 50 points. This means you have to share things like the kitchen, toilet and/or bathroom with other people. Have no access to facilities 100 points. Facilities are the means to store and prepare food where no meals are provided; bathroom or shower; and/or toilet. Are a private sector tenant living in insanitary conditions where the conditions are an ongoing and serious threat to your health and the Private Sector Team and the Environmental Health Service have assessed the problem and agreed that it cannot be resolved 150 points. Are a private sector tenant living in property that is uninhabitable due to, for example, severe damp, major structural defects including subsidence, flooding, collapse of roof, or you have living conditions which are a statutory nuisance which cannot be fixed immediately. The Private Sector Team and the Environmental Health Service have assessed the problem and agreed that the problem cannot be resolved 200 points

9 NB These points are valid for six months only but may be extended in exceptional circumstances If you are awarded 200 property condition points it is because the Council recognises that you have an urgent need to move to a new home and that you need to do so quickly. To help you move within the six month time limited period extra points will be awarded as follows: If you need a 2-bedroom home you will receive an additional 100 points. If you need a 3-bedroom home you will receive an additional 150 points. If you need a 4-bedroom home or larger you will receive an additional 200 points. Are overcrowded - 50 points plus 25 points for every extra bedroom you need. Extra points will be awarded if you are: Living in severely overcrowded housing conditions (i.e. you are lacking two or more bedrooms) 150 points.

10 Points for medical & disability needs (Group D) The highest level of priority within the allocations scheme is given to people who have an urgent need for re-housing due to serious medical conditions or a disability. Medical points are awarded by our Medical Assessment Officer. You may be referred for a medical assessment if you tell us that there is a medical problem or a disability that is made worse by your current housing. There are three medical categories: Category A where there is an urgent need to move for medical reasons or due to a disability. This includes people whose life is at risk because of their current housing conditions or who are completely housebound because of the type of home they live in. You will receive 300 points for a time-limited period of six months for each member of the household who falls within Category A. This period can be extended in exceptional circumstances. 10

11 If you are awarded Category A medical points, it is because the Council recognises that you have an urgent need to move to a new home and that you need to do so quickly. To help you move within the six month timelimited period extra points will be awarded as follows: If you need a 2-bedroom home you will receive an additional 100 points. If you need a 3-bedroom home you will receive an additional 150 points. If you need a 4-bedroom home or larger you will receive an additional 200 points. We call these uplift points and you can only get one set of these points per application. Category B where the housing is unsuitable for medical reasons or due to a disability, but you are not housebound and your life is not at risk due to your current housing. You will receive 80 points for each member of the household who falls within Category B. Category C where the housing conditions contribute directly to your ill health. You will receive 40 points for each member of the household who falls within Category C. It is possible that following a medical assessment, you may not be given any medical points. 11

12 Points for being a Camden resident In order to build stronger Camden communities, you can also receive points for the time you have lived in the borough: If you have lived continuously in Camden for the last two years, you will receive 100 residence points in addition to any other points awarded. If you have lived in Camden for 10 out of the last 15 years, you will receive 50 points in addition to the 100 residence points and any other points awarded. To qualify for the additional 50 residence points, you must have the 100 residence points for two years continuous residence. Points for time waiting You will receive 10% of your total number of points on the anniversary of your application which means that your points total will increase by 10% every 12 months. 12

13 How we calculate the size of home you can bid for Camden is committed to reducing the levels of overcrowding as much as possible, so we aim to match the needs of tenants with the mix of properties available as fairly as possible. To assess the size of home you need, we look at the number of people included within your application who would reasonably be expected to live with you and also the gender and age of each person. The size of home you can bid for is based on a bedroom standard and under this standard each home will need enough rooms to provide: One bedroom for each couple living together in a relationship. (For example, couples can bid for studios and one-bedroom properties). One bedroom for each person over the age of 11 who is not part of a couple. (For example, a single person household can only bid for a studio property, unless they have been assessed as having a medical, welfare or support need for a one bedroom property). 13

14 One bedroom for every two children under 5 years old, regardless of gender. One bedroom for every two children of the same sex under the age of 11 and over the age of 5. One bedroom for any other child aged over 5 and under 11. A single child under the age of 5 is not entitled to their own bedroom except where the household is made up of a couple or a single parent with one child only and that child is under the age of 5. (This means that households in this situation will be able to bid for both one bedroom and two bedroom homes but will not receive overcrowding points based on the need for a two bedroom home). A room will be counted as a bedroom if it is suitable and reasonable to use as one. (For example, a living room that could be used for someone to sleep in at night). Any rooms that are shared with another household will not be counted as bedrooms. If someone in your household is expecting a child, the number of rooms will be calculated as if the child has already been born. Children from current or former relationships will only be counted as part of your household if they live with you for more than 50% of the time. The Exceptions Panel The Council has an Exceptions Panel which is made up of senior managers in the Housing Needs Group. The Panel considers cases where the circumstances are so unusual that they cannot be properly dealt with by the Allocations Scheme. The Panel has the discretion to change the size of home entitlement, approve direct offers, and award additional points up to a maximum of 300. Cases are referred to the Exceptions Panel by Housing Staff, Social Care staff and other relevant agencies who might be working with you. 14

15 Choice Based Lettings Camden Council operates a Choice-based Lettings Scheme known as Home Connections. This means that we advertise all of our vacant properties every week on our website and a small selection in the Camden New Journal newspaper so that people can bid for them. All general needs properties are allocated through this scheme except wheelchair-adapted properties and properties for people with disabilities. These are offered directly on the recommendation of the Allocations Occupational Therapist. The adverts in the newspaper and on the website give full details of how to bid. Self-Assessment Self-Assessment is Camden s on line housing registration system that has replaced the paper based housing application forms. The system lets you make an application for housing on-line, view your existing records and change your circumstances. You will find the form at uk/housingoptions If you need help with the on line form you can contact our Customer Service Centre on

16 Frequently Asked Questions Will I loose my points if I move out of temporary accommodation into a rented home? If you move into a private home we will close your homelessness application but you can reapply for housing as a private tenant. We will backdate your new application to the date when you made your homelessness application so that you do not loose time waiting points. In addition we will give you 100 prevention points when you move and another 100 points six months later. If your new home is outside of Camden you can also keep your residence points for twelve months. These points are in addition to any other points you may be entitled to. It could be that you will have more points by moving out of temporary accommodation so if you want to discuss this with us please speak to your support worker or the Assessment Service on What if I don t have enough points? If you do not have enough points, you should contact the Housing Options & Advice Service, the Assessment Service or your support worker to discuss the other housing options that might be available to you. You should do this anyway because the demand for Council housing is very high and it can take several years before you are rehoused. What if my needs change? If your needs change, you will need to tell us about this by updating your housing application on line. The new information you give us may change your points (higher or lower) and we might have to suspend your application whilst we check out the new information. 16

17 Advice and Assistance If you need more information on the Housing Allocation Scheme or want to talk to a Housing Options Adviser about other choices available please contact the Housing Options & Advice Service on , Monday to Friday (except Wednesday). A copy of the Full Housing Allocation Scheme and a Summary of the Full Scheme is available on Camden s website at housing or a copy can be sent to you if you contact us. A small fee of approximately will be charged for sending out the scheme. Where to find out more about Camden s housing You can visit the housing options pages of Camden s website at We have leaflets on the following: The on-line housing registration system (self assessment) Housing Options Finding a place to live Choice-based lettings (Home connections) Sheltered housing for older people Housing Allocations Scheme Guides for People with Support Needs People living with family and friends Homeless people Council Tenants Private Tenants 17

18 The Camden Housing Allocation Scheme Summary is available in large print, braille, on audiotape or in another language. If you would like more information you can visit our website at The Camden Housing Allocations Scheme Summary is available in your language. If you would like more information you can visit our website at PToPcj yjck\ä FPuJPTvjx ÛLo xjojrl IJkjJr njwj~s kjs~j pj~ç Km JKrf \JjPf YJAPu IJkKj IJoJPhr SP~mxJAa ßhUPf kjprjç La Synthèse du Projet d Allocations de Logement de Camden est disponible dans votre langue. Pour de plus amples renseignements, veuillez consulter notre site Web à l adresse suivante : The Camden Housing Allocations Scheme Summary wuxuu diyaar ku yahay isagoo afka aad ku hadashid ku tarjuman. Haddii aad jeclaan lahayd in aad xog dheeraad ah oo arrintaas la xiriirta waxaad booqan kartaa boggayaga internet-ka ee ah El Resumen del Plan sobre Adjudicación de Viviendas de Camden (Housing Allocations Scheme Summary) está disponible en su idioma. En caso de que desee más información, puede visitar nuestro sitio web en The Camden Housing Allocations Scheme Summaryis available in your language. If at Assessment Service Manager London Borough of Camden Housing Needs Group Bidborough House 20 Mabledon Place London WC1H 9BF Published January Produced by the communications team (design, print and copy) /09 Tel:

Hampshire Home Choice Scheme Guide

Hampshire Home Choice Scheme Guide Hampshire Home Choice Scheme Guide Your guide to finding affordable homes in the East Hampshire, Eastleigh, Havant, Test Valley and Winchester City Council areas. The guide includes: - A summary of how

More information

December 2009 HOMELESS? This leaflet explains what happens if you make a homeless application and the rules we use.

December 2009 HOMELESS? This leaflet explains what happens if you make a homeless application and the rules we use. December 2009 HOMELESS? This leaflet explains what happens if you make a homeless application and the rules we use. This leaflet can be supplied in community languages, large print, audio tape/cd or Braille.

More information

May 2014. How to apply for. social. housing. in Mid Sussex. Mid Sussex District Council Housing Options series

May 2014. How to apply for. social. housing. in Mid Sussex. Mid Sussex District Council Housing Options series May 2014? How to apply for social housing in Mid Sussex Mid Sussex District Council Housing Options series 2 What is Homemove? What is Homemove? Sussex Homemove is the choice-based lettings scheme used

More information

How To Transfer From A House To A Flat In Germany

How To Transfer From A House To A Flat In Germany LEAFLET 62 TRANSFER HOUSING POLICY SUMMARY Streszczenie polityki w zakresie transferu mieszkań This leaflet can be provided in other formats, such as large print, Braille or audio. We welcome calls through

More information

Community Care Services Occupational Therapy

Community Care Services Occupational Therapy Community Care Services Occupational Therapy Background Adult Social Care Departments across the Country have a duty to work out the care needs of people who may benefit from Community Care Services. If

More information

Gateshead Council. Lettings Policy

Gateshead Council. Lettings Policy Gateshead Council Lettings Policy December 2012 Contents Introduction Page Section 1 - Help and Assistance 1 Section 2 Registration Who can apply for Council and Housing Association accommodation 2 in

More information

Housing Allocation Scheme

Housing Allocation Scheme The Royal Borough of Kensington and Chelsea Housing Allocation Scheme February 2014 Contents 1 Introduction... 1 2 Housing options... 8 3. Succession and Assignment Council tenancies... 12 4. Our priorities

More information

London Borough of Havering Council. Housing Allocations Scheme

London Borough of Havering Council. Housing Allocations Scheme London Borough of Havering Council Housing Allocations Scheme 1 SECTION TITLE PAGE 1 INTRODUCTION 7 1.1 Legal context 1.2 Aims of the Housing Allocation Scheme 8 1.3 What is not included in the Housing

More information

HOUSING ALLOCATIONS SCHEME 2013

HOUSING ALLOCATIONS SCHEME 2013 HOUSING ALLOCATIONS SCHEME 2013 Adopted by the City Council on 13 th January 2014 Housing Allocations Scheme 2013 Section 1. Introduction 1.1 Introduction 1.2 Housing Areas 1.3 Transfer Applications from

More information

DRAFT LAMBETH HOUSING ALLOCATION SCHEME 2013

DRAFT LAMBETH HOUSING ALLOCATION SCHEME 2013 DRAFT LAMBETH HOUSING ALLOCATION SCHEME 2013 Draft: 8/1/2013 AIMS OF THE SCHEME The aims of the Allocation Scheme are as follows: To meet the Council s statutory duties in allocating Council housing and

More information

RENTING PRIVATELY. Information about renting from a private landlord. Finding a property Rent, deposits and housing benefit Tenancy agreements Repairs

RENTING PRIVATELY. Information about renting from a private landlord. Finding a property Rent, deposits and housing benefit Tenancy agreements Repairs March 2009 RENTING PRIVATELY Information about renting from a private landlord Finding a property Rent, deposits and housing benefit Tenancy agreements Repairs Renting privately Renting from private landlords

More information

www.islington.gov.uk Sheltered housing in Islington

www.islington.gov.uk Sheltered housing in Islington www.islington.gov.uk Sheltered housing in Islington 2 SHELTERED HOUSING What is sheltered housing? Self contained homes specially designed for older people. You can enjoy the opportunity of living independently

More information

Applying for new council homes in Little London

Applying for new council homes in Little London Applying for new council homes in Little London From spring 2015 we will be letting new homes in Little London under a new local lettings policy We will let 50% of our new homes to Leeds City Council tenants

More information

Applying for Housing. in the. London Borough of Richmond upon Thames

Applying for Housing. in the. London Borough of Richmond upon Thames Applying for Housing in the London Borough of Richmond upon Thames Applying for housing in the London Borough of Richmond upon Thames Contents 1 Introduction 2 2 Who can apply? 3 3 How to apply 5 4 The

More information

Occupational Therapy Services

Occupational Therapy Services Occupational Therapy Services May 2014 For a copy of this leaflet in braille, large print, CD or tape call 01352 803444. The Purpose of this leaflet This leaflet has been given to you to provide some basic

More information

Statement of Purpose. Child Protection/Safeguarding Service

Statement of Purpose. Child Protection/Safeguarding Service Statement of Purpose Child Protection/Safeguarding Service 1. What we do Child Protection/Safeguarding is part of the South Eastern HSC Trust s Children s Services which provides services to ensure the

More information

How To Live In The Uk As A Young Person

How To Live In The Uk As A Young Person Section 4 57 The first move for a young person when considering moving out is to draw up a budget. It will help you work out what kind of accommodation you can realistically afford, not just the rent but

More information

The Scottish Social Housing Charter

The Scottish Social Housing Charter The Scottish Social Housing Charter The Scottish Social Housing Charter The Scottish Government, Edinburgh, 2012 Crown copyright 2012 You may re-use this information (excluding logos and images) free of

More information

Housing Register application for Housing Association tenants

Housing Register application for Housing Association tenants name: address: www.islington.gov.uk Islington Housing Services name: address: Housing Register application for Housing Association tenants name: address: Post code: Rehousing Team: PO Box 34750, London

More information

Westminster City Council Tenancy Policy (for the City Council s own housing stock) June 2014

Westminster City Council Tenancy Policy (for the City Council s own housing stock) June 2014 Westminster City Council Tenancy Policy (for the City Council s own housing stock) June 2014 1 Westminster City Council Tenancy Policy Contents 1. Introduction 3 2. Regulatory requirements 3 3. The types

More information

Bedford Borough Allocation Scheme

Bedford Borough Allocation Scheme Bedford Borough Allocation Scheme Bedford Borough Council Borough Hall Cauldwell Street Bedford MK42 9AP bpha Limited Bedford Heights Manton Lane Bedford MK41 7BJ 1 Contents 1. Introduction 4 2. Scheme

More information

Private Sector Lettings Scheme Landlord Information pack

Private Sector Lettings Scheme Landlord Information pack Private Sector Lettings Scheme Landlord Information pack Leeds City Council for Leeds Housing Options About the Scheme 1. Who are Leeds Housing Options? 2. What is the Private Sector Lettings Scheme? 3.

More information

Backdating your claim

Backdating your claim Backdating your claim Housing and council tax benefit advice Equal Opportunities Statement Gravesham Borough Council is committed to ensuring that no service user or customer is discriminated against on

More information

DOMESTIC VIOLENCE POLICY

DOMESTIC VIOLENCE POLICY OXFORD CITY COUNCIL HOUSING SERVICES DOMESTIC VIOLENCE POLICY If you need a larger print copy, audiotape or other means to have a copy of this publication, please contact the number below Translation available

More information

Cash Incentive Scheme. Money to move to a smaller property for Westminster City Council tenants

Cash Incentive Scheme. Money to move to a smaller property for Westminster City Council tenants Cash Incentive Scheme Money to move to a smaller property for Westminster City Council tenants Do you wish you were top priority for a housing transfer? Would you like money to help you move? Our Cash

More information

Housing Registration Form

Housing Registration Form Registering with us Housing Registration Form GHA and Cube are both social landlords and are part of Wheatley Group, Scotland s leading housing group. We work together to provide a range of services in

More information

Full house: Councils role in allocating social housing

Full house: Councils role in allocating social housing Full house: Councils role in allocating social housing Focus report: learning lessons from complaints January 2016 www.lgo.org.uk Contents Introduction 1 Housing allocations background 2 The role of the

More information

Leicester City Council s Tenancy Policy. Executive Summary

Leicester City Council s Tenancy Policy. Executive Summary Tenancy Policy 2013 This policy will outline our approach to tenancy management, including interventions to sustain tenancies and prevent unnecessary evictions, and tackling tenancy fraud. 1 Executive

More information

Classification: UNCLASSIFIED. C ity S ervices. Classification: UNCLASSIFIED Delivering the Housing and Neighbourhoods Tenancy Policy

Classification: UNCLASSIFIED. C ity S ervices. Classification: UNCLASSIFIED Delivering the Housing and Neighbourhoods Tenancy Policy C ity S ervices H ousing and N eighbourhood Tenancy P olicy Y ear 2012/13 2017/18 Classification: UNCLASSIFIED Delivering the Contents 1 Purpose 1 Page 2 Background 1-3 3 The type and length of tenancy

More information

1.2 The main types of tenancies that the Council can grant are secure tenancies, flexible (secure) tenancies and introductory tenancies.

1.2 The main types of tenancies that the Council can grant are secure tenancies, flexible (secure) tenancies and introductory tenancies. Tenancy policy 1.0 Purpose of the policy 1.1 The purpose of the policy, which is effective from 1st March 2013, is to ensure that the most appropriate tenancies are granted to enable the best use to be

More information

Introduction... 3. Moving to another Newlon property... 3. How to apply... 4. If you are not happy with your number of points... 4

Introduction... 3. Moving to another Newlon property... 3. How to apply... 4. If you are not happy with your number of points... 4 Transfers Contents Introduction... 3 Moving to another Newlon property... 3 How to apply... 4 If you are not happy with your number of points... 4 Allocation of properties... 4 Review... 5 Other ways to

More information

Housing allocations policy Summary

Housing allocations policy Summary Housing allocations policy Summary 2 Note: this document is intended to give an indication of how we will assess your needs in accordance with our Housing Allocation Policy. It is not intended to cover

More information

Housing Benefit & Council Tax Reduction 2015-2016 Benefits Ref:

Housing Benefit & Council Tax Reduction 2015-2016 Benefits Ref: Housing Benefit & Council Tax Reduction 2015-2016 Benefits Ref: Housing Benefit and Council Tax Reductions are normally granted from the Monday following the day you apply so do not delay in making an

More information

Factsheet 8 Council and housing association housing

Factsheet 8 Council and housing association housing Factsheet 8 Council and housing association housing July 2016 About this factsheet This factsheet gives information about applying for housing from local authorities and housing associations ( social housing

More information

How to Apply for Housing A Guide for Customers

How to Apply for Housing A Guide for Customers How to Apply for Housing A Guide for Customers Introduction Following the re-introduction of asra s housing register this document aims to set out the procedure by which applicants can apply to our housing

More information

London Borough of Enfield Fostering Service

London Borough of Enfield Fostering Service London Borough of Enfield Fostering Service Comments, Compliments & Complaints Procedure May 2008 Contents Introduction 3 Foster carers complaints about the fostering service 3 Complaints about the service

More information

news Membership statistics update Under One Roof is the service for letting affordable rented homes in St Helens. In this issue...

news Membership statistics update Under One Roof is the service for letting affordable rented homes in St Helens. In this issue... news Under One Roof is the service for letting affordable rented homes in St Helens. May 2012 In this issue... Bid for a home online Find out more about our Under One Roof TV site Welfare Reform updates

More information

Social Services for Adults. Services for people with physical impairments

Social Services for Adults. Services for people with physical impairments Social Services for Adults Services for people with physical impairments September 2003 Contents 1. How do Social Services help people with a physical impairment? 2. What kinds of services are available?

More information

Are you ill or disabled? A benefits guide to Attendance Allowance for older people

Are you ill or disabled? A benefits guide to Attendance Allowance for older people Can I get Attendance Allowance? Are you ill or disabled? A benefits guide to Attendance Allowance for older people What is Attendance Allowance? Attendance Allowance is a benefit for people who are 65

More information

HOUSING BENEFIT AND COUNCIL TAX SUPPORT 2015-16. www.havering.gov.uk

HOUSING BENEFIT AND COUNCIL TAX SUPPORT 2015-16. www.havering.gov.uk HOUSING BENEFIT AND COUNCIL TAX SUPPORT 2015-16 www.havering.gov.uk What are Council Tax Support and Housing Benefit? Council Tax Support helps people pay their Council Tax. The Government decided to replace

More information

Tenant transfer application

Tenant transfer application For office use Registration No. Tenant transfer application Main applicant Place passport sized photo of main applicant here Place passport sized photo of joint applicant here If you would like any part

More information

Operational Procedure 15. Tenancy Management Policy

Operational Procedure 15. Tenancy Management Policy Operational Procedure 15 Tenancy Management Policy Responsible Officer: Team Leader Housing Management Document Reference: OP15 Abandoned Tenancies... 3 Assignation of Tenancy... 4 Homeswapper Scheme...

More information

A Landlord s Guide to Housing Benefit

A Landlord s Guide to Housing Benefit A Landlord s Guide to Housing Benefit October 2009 A landlord s guide to Housing Benefit; Table of Contents Introduction...3 Standards Of Service...3 Processing Housing Benefit Claims...3 Changes in circumstances...3

More information

Tackling Overcrowding in England. Response to discussion paper published by Department for Communities and Local Government

Tackling Overcrowding in England. Response to discussion paper published by Department for Communities and Local Government Tackling Overcrowding in England Response to discussion paper published by Department for Communities and Local Government September 2006 The Chartered Institute of Environmental Health As a professional

More information

WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL

WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL WILTSHIRE EXTRA CARE SCHEME ELIGIBILITY CRITERIA NOMINATION ALLOCATIONS IN GENERAL FOR PROPERTIES PROVIDED AS EXTRA CARE HOUSING SCHEMES OWNED BY RIDGEWAY COMMUNITY HOUSING ASSOCIATION Note: This agreement

More information

Choice Homes housing application form

Choice Homes housing application form Choice Homes housing application form Attach passportsize photograph (you) Attach passportsize photograph (your partner, if this applies) Important information - please read this before you fill in your

More information

Housing for people with disabilities

Housing for people with disabilities Housing for people with disabilities Disability Information Factsheet 5 This factsheet gives a general overview of the accommodation options for people with disabilities including supports for adapting

More information

Can I receive Housing Benefit for two homes?

Can I receive Housing Benefit for two homes? Can I receive Housing Benefit for two homes? Claiming Housing Benefit for two homes Under the Housing Benefit rules, you can usually only receive Housing Benefit for the home you are living in. But, in

More information

NORTH EAST DERBYSHIRE DISTRICT COUNCIL

NORTH EAST DERBYSHIRE DISTRICT COUNCIL NORTH EAST DERBYSHIRE DISTRICT COUNCIL Housing and Council Tax Benefit Benefits advice In this booklet: do you need help to pay your rent or Council Tax? Contents: are you entitled? claim now What are

More information

Application for Housing

Application for Housing Application for Housing Please complete this form if you want to seek housing from the Council or a transfer from your current Council property. We assess your housing application in line with our Allocation

More information

H o u s i n g B e n e f i t a n d C o uncil Ta x R e d u c t i o n a p p l i c a t i o n form

H o u s i n g B e n e f i t a n d C o uncil Ta x R e d u c t i o n a p p l i c a t i o n form HB&CTB-20ppForm-11Dec09-PM:Layout 1 11/12/2009 16:49 Page 1 H o u s i n g B e n e f i t a n d C o uncil Ta x R e d u c t i o n a p p l i c a t i o n form Section 1 Please use a black pen to fill in this

More information

Please sign here. What is the relationship?

Please sign here. What is the relationship? Housing Benefit Rent Details form We need some more information about your rent so that we can decide your Housing Benefit. Please complete this form and return it to Customer Accounts, Watling House,

More information

Changes to Benefits Welfare Reform Update

Changes to Benefits Welfare Reform Update Changes to Benefits Welfare Reform Update Under Occupation Council Tax Support The Benefit Cap Universal Credit And More... Find us online www.centralbedfordshire.gov.uk www.facebook.com/letstalkcentral

More information

Your guide to Housing Benefit and Council Tax Benefit 2011-12

Your guide to Housing Benefit and Council Tax Benefit 2011-12 Your guide to Housing Benefit and Council Tax Benefit 2011-12 Housing Benefit and Council Tax Benefit explained In the current climate of financial insecurity, the more help we can get the better when

More information

About the Department for Work and Pensions. Our service standards

About the Department for Work and Pensions. Our service standards About the Department for Work and Pensions Our service standards 2 About the Department for Work and Pensions Contents 3 Introduction 3 Disability and Carers Service 4 Jobcentre Plus 4 The Pension Service

More information

Reducing the impact of works, dealing with complaints

Reducing the impact of works, dealing with complaints Local Needs, Local Solutions, Local Services Subject/Title: Compensation Policy Relevant to: All Departments Date of Document: July 2015 Date for Review: July 2016 Version: Update Author(s): Chief Executive,

More information

Compensation Policy. When we have failed to carry out emergency or urgent repairs

Compensation Policy. When we have failed to carry out emergency or urgent repairs Compensation Policy Hexagon aims to give good standards of service in housing and care, but occasionally things do go wrong. If a tenant makes a complaint, we will investigate and put the matter right

More information

Priory View Independent Living

Priory View Independent Living Priory View Independent Living lifestyles Priory View is our first exciting Independent Living development for older people who want to retain their independence for as long as possible. Priory View offers

More information

Welfare Reform Targeted Support Scheme Evaluation Report June 2014

Welfare Reform Targeted Support Scheme Evaluation Report June 2014 Welfare Reform Targeted Support Scheme Evaluation Report June 2014 The Welfare Reform Targeted Support Scheme was created by City of York Council after it received 35,000 from central government to support

More information

Tamworth Borough Council Housing Application Form

Tamworth Borough Council Housing Application Form Tamworth Borough Council Housing Application Form Please read this form carefully and complete all sections. An incomplete form will be returned to you for completion. The information you give us will

More information

Application Form For: Housing Benefit, Council Tax Benefit or Council Tax Reduction Scheme, Second Adult Rebate and Free School Meals

Application Form For: Housing Benefit, Council Tax Benefit or Council Tax Reduction Scheme, Second Adult Rebate and Free School Meals Application Form For: Housing Benefit, Council Tax Benefit or Council Tax Reduction Scheme, Second Adult Rebate and Free School Meals This form can be returned in person to any of the addresses below:

More information

Rainer Surrey. Floating Support Worker

Rainer Surrey. Floating Support Worker Rainer Surrey Floating Support Service Floating Support Worker JOB DESCRIPTION 1. Post Details Post title: Floating Support Worker Rainer Grade: Grade 4 Location: Epsom Responsible to: Floating Support

More information

Tenure and Tenancy management. Issue 06 Board approved: February 2015. Responsibility: Operations/C&SH Review Date: February 2017

Tenure and Tenancy management. Issue 06 Board approved: February 2015. Responsibility: Operations/C&SH Review Date: February 2017 Operational Manual Tenure and Tenancy management Corporate Policy Issue 06 Board approved: February 2015 Responsibility: Operations/C&SH Review Date: February 2017 1. INTRODUCTION Hightown provides a range

More information

Houses in Multiple Occupation

Houses in Multiple Occupation Houses in Multiple Occupation in the West Midlands Contents What is a HMO? 1 Why does the government want HMOs to be licensed? 1 Do all HMOs have to be licensed? 2 How will it work? 3 What is in a licence?

More information

Adaptations: making it easier for you to get in and around your home. Be independent at home

Adaptations: making it easier for you to get in and around your home. Be independent at home Adaptations: making it easier for you to get in and around your home Be independent at home About us Nottingham City Council aims to help you live more independently at home. Working with you and your

More information

Housing options for single parents

Housing options for single parents Formed from the merger of the National Council for One Parent Families and Gingerbread Factsheet For single parents in England and Wales February 2012 Freephone 0808 802 0925 Gingerbread Single Parent

More information

Private accommodation

Private accommodation Useful contacts Spelthorne Citizen Advice Bureau: Staines - 01784 444220 / Sunbury - 01932 765041 The Citizen Advice Bureau help desk at Staines County Court runs on a Thursday morning and is available

More information

Rent Repayment Orders A Guide for Tenants

Rent Repayment Orders A Guide for Tenants Rent Repayment Orders A Guide for Tenants Introduction A Rent Repayment Order (RRO) is a means for tenants and former tenants to reclaim up to twelve months rent where a landlord rents out accommodation

More information

I am an existing social housing tenant. Will these changes affect me?

I am an existing social housing tenant. Will these changes affect me? Frequently Asked Questions From April 2013, Central Bedfordshire Council is introducing Introductory and Fixed-Term tenancies for new council tenants, instead of lifetime secure tenancies. To help you

More information

Sheffield Benefits Service

Sheffield Benefits Service Sheffield Benefits Service April 2013 Housing Benefit & Council Tax Support for people of working age Housing Benefit and Council Tax Support Housing Benefit is a national welfare benefit, administered

More information

Landlord Information Booklet Your questions answered

Landlord Information Booklet Your questions answered Íocaíocht Cúnaimh Tithíochta Housing Assistance Payment Landlord Information Booklet Your questions answered V.3 - February 2016 Table of Contents Landlord Information Booklet About this booklet 1 What

More information

Housing Application Form

Housing Application Form Housing Application Form 1 Red Row Renton Office Use Only: G82 4PL Date received: 01389 721216 Reference Number: 07974 745 462 info@cordalehousing.org.uk www.cordalehousing.org.uk This is a housing application

More information

ADVICE NOTE INSURANCE. A guide to insurance for your block of flats

ADVICE NOTE INSURANCE. A guide to insurance for your block of flats ADVICE NOTE INSURANCE A guide to insurance for your block of flats 2 CONTENTS Note: As the leading trade body for residential leasehold management, ARMA is also an important resource for leaseholders.

More information

Direct Payments for Adult Social Care, Services for Carers and Children s Services. Guidance Policy

Direct Payments for Adult Social Care, Services for Carers and Children s Services. Guidance Policy Direct Payments for Adult Social Care, Services for Carers and Children s Services Guidance Policy February 2014 Direct Payments for Adult Social Care, Services for Carers and Children s Services Guidance

More information

Reducing your council tax bill A guide

Reducing your council tax bill A guide 10466 FR_Discount guide 2013:Proof 1 2/4/13 16:09 Reducing your council tax bill A guide Page 1 Contents Introduction 3 Single person discount 4 Discount disregards 5 Property discounts 10 Disabled relief

More information

RICHMOND HOUSING REGISTER

RICHMOND HOUSING REGISTER For office use only App. type Initial Surname Registration. RICHMOND HOUSING REGISTER CHANGE OF CIRCUMSTANCES FORM GUINNESS TRUST RICHMOND HOUSING REGISTER CHANGE OF CIRCUMSTANCE FORM Please answer all

More information

East Lindsey District Council Housing Allocation Scheme

East Lindsey District Council Housing Allocation Scheme East Lindsey District Council Housing Allocation Scheme In partnership with Waterloo Housing Group and Homes Direct OFFERING QUALITY HOMES AT AFFORDABLE RENTS September 2015 Choice Based Lettings Scheme

More information

Policy for delegating authority to foster carers. September 2013

Policy for delegating authority to foster carers. September 2013 Policy for delegating authority to foster carers September 2013 Purpose and scope of policy 1.1 Introduction Decision-making around the care of looked after children can be an area of conflict between

More information

Dealing with Debt Information on how to budget

Dealing with Debt Information on how to budget Dealing with Debt Information on how to budget quality homes in great communities on behalf of If you would like to speak to someone about this information in your own language please visit your estate

More information

Changes to contribution-based Employment and Support Allowance. Welfare Reform Act 2012 May 2012

Changes to contribution-based Employment and Support Allowance. Welfare Reform Act 2012 May 2012 Changes to contribution-based Employment and Support Allowance Welfare Reform Act 2012 May 2012 Welfare Reform Act: Changes to contribution based Employment and Support Allowance Changes to Employment

More information

Housing and Council Tax Benefit

Housing and Council Tax Benefit Factsheet 17 April 2011 Housing and Council Tax Benefit About this factsheet Housing Benefit (HB) helps with rent and Council Tax Benefit (CTB) helps with Council Tax. Both benefits are based on income

More information

Social Care Jargon Buster. 52 of the most commonly used social care words and phrases and what they mean

Social Care Jargon Buster. 52 of the most commonly used social care words and phrases and what they mean Social Care Jargon Buster 52 of the most commonly used social care words and phrases and what they mean 1) Abuse Harm that is caused by anyone who has power over another person, which may include family

More information

Manchester City Council Report for Resolution. Review of Discretionary Housing Payment Scheme

Manchester City Council Report for Resolution. Review of Discretionary Housing Payment Scheme Manchester City Council Report for Resolution Report To: Executive - 29 June 2011 Subject: Report Of: Review of Discretionary Housing Payment Scheme City Treasurer Summary This report reviews the use of

More information

Housing & Council Tax Benefit A Landlord s Guide

Housing & Council Tax Benefit A Landlord s Guide Housing & Council Tax Benefit North Yorkshire Training Group Benefits Leaflet also available in large print Contents: Part 1 - About this booklet Part 2 - What is Housing Benefit and Council Tax Benefit

More information

Complaints and Compensation Policy

Complaints and Compensation Policy Complaints and Compensation Policy 1. Principles 2. Aims 3. Methods 4. Statutory and contractual rights to compensation 5. Statutory and regulatory requirements 6. Performance monitoring 7. Review 8. Date

More information

The progress of a dispute

The progress of a dispute The progress of a dispute You have reached the end of the tenancy but can t agree what should happen to the deposit. What should you do now? This document explains: how you bring your dispute to us; how

More information

Home Buy. An introduction to h&f Home Buy

Home Buy. An introduction to h&f Home Buy Home Buy An introduction to h&f Home Buy Hammersmith & Fulham Council recognise the importance of building a strong, vibrant and sustainable community within the borough. We know there are many residents

More information

Waterloo Group Policy Tenancy Management

Waterloo Group Policy Tenancy Management Waterloo Group Policy Tenancy Management Scope of Policy This policy sets out the Group s approach to tenancy management. It covers the type and length of tenancies granted, how the Group will tackle tenancy

More information

Scheme of Assistance. for Home Owners and the Private Rented Sector. Statement of Assistance The Housing (Scotland) Act 2006 (s.

Scheme of Assistance. for Home Owners and the Private Rented Sector. Statement of Assistance The Housing (Scotland) Act 2006 (s. Scheme of Assistance for Home Owners and the Private Rented Sector Statement of Assistance The Housing (Scotland) Act 2006 (s.72) August 2012 This document can also be made available in other formats such

More information

21 March 2002 NON-EXEMPT HOUSING (SCOTLAND) ACT 2001; ALLOCATION POLICY AMENDMENTS & IMPLEMENTATION UPDATE

21 March 2002 NON-EXEMPT HOUSING (SCOTLAND) ACT 2001; ALLOCATION POLICY AMENDMENTS & IMPLEMENTATION UPDATE STIRLING COUNCIL THIS REPORT RELATES TO ITEM ON THE AGENDA CARE COMMITTEE ENVIRONMENTAL SERVICES HOUSING SERVICES 21 March 2002 NON-EXEMPT HOUSING (SCOTLAND) ACT 2001; ALLOCATION POLICY AMENDMENTS & IMPLEMENTATION

More information

Get advice now. Are you worried about your mortgage?

Get advice now. Are you worried about your mortgage? Are you worried about your mortgage? Get advice now If you are struggling to pay your mortgage, or you think it will be difficult to pay more when your fixed-rate deal ends, act now to stop your situation

More information

Assessments and the Care Act

Assessments and the Care Act factsheet Assessments and the Care Act Getting help in England from April 2015 carersuk.org factsheet This factsheet contains information about the new system of care and support that came into place in

More information

LETTING & PROPERTY MANAGEMENT

LETTING & PROPERTY MANAGEMENT LETTING & PROPERTY MANAGEMENT A GUIDE TO OUR SERVICES 25 Carfax, Horsham West Sussex RH12 1EE Tel: 01403 252200 Fax: 01403 218062 E-mail: lettings@courtneygreen.co.uk Web site: www.courtneygreen.co.uk

More information

MANSFORD ESTATE HOUSING CHOICE PRE-BALLOT CONSULTATION. Housing Management 5 th August 2004. Local Housing Office

MANSFORD ESTATE HOUSING CHOICE PRE-BALLOT CONSULTATION. Housing Management 5 th August 2004. Local Housing Office MANSFORD ESTATE HOUSING CHOICE PRE-BALLOT CONSULTATION Office within walking distance Housing Management 5 th August 2004 Local Housing Office The aim of THCH is to have a housing office within walking

More information

WELFARE REFORM UPDATE

WELFARE REFORM UPDATE APPENDIX B WELFARE REFORM UPDATE Benefit Cap The Benefit Cap is currently being implemented in Portsmouth. Household benefit payments will be capped at 500 per week for a family or single parent or 350

More information

Housing options for Older People

Housing options for Older People Housing options for Older People Rother District Council Housing Information Series Please see back cover for more information on leaflets in this series 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 You can

More information

Publications code: REG-0812-032. Registering and running a childminding service: what you need to know

Publications code: REG-0812-032. Registering and running a childminding service: what you need to know Publications code: REG-0812-032 Registering and running a childminding service: what you need to know Contents Introduction 1 Section 1: What is childminding? 2 Section 2: Before you apply to register

More information

28 DAYS ABSTINENCE PRIOR TO THE MOVE IN DATE IS COMPULSORY. ABSTINENCE WHILST LIVING WITHIN THE HOUSE IS ALSO COMPULSORY.

28 DAYS ABSTINENCE PRIOR TO THE MOVE IN DATE IS COMPULSORY. ABSTINENCE WHILST LIVING WITHIN THE HOUSE IS ALSO COMPULSORY. Referral Form ALL SUPPORTED HOUSING SERVICES AVAILABLE ARE RUN AS DRY HOUSES: 28 DAYS ABSTINENCE PRIOR TO THE MOVE IN DATE IS COMPULSORY. ABSTINENCE WHILST LIVING WITHIN THE HOUSE IS ALSO COMPULSORY. DHI

More information

Housing List Application

Housing List Application Answer all questions on this form fully & truthfully or your application will be delayed. Please use a black ball point pen and write in block capitals. If you need help filling in this form please contact

More information

An easy guide to the Independent Living Service

An easy guide to the Independent Living Service An easy guide to the Independent Living Service The Independent Living Service is for people who have a disability and their carers. It is run by Blackburn with Darwen Adult Social Services. 3 The service

More information