Success Profile for Senior Training Facilitator

Transcription

1 Success Profile for Senior Training Facilitator Are you ready to work for the leader in the facilitation industry? Leadership Strategies - The Facilitation Company ( is an Atlanta-based organization that has rapidly become the national leader in facilitation. We are the number one provider of facilitation training in the country with over 20,000 people trained in our flagship course, The Effective Facilitator. We also are the leading provider of professional facilitators experts who lead executive groups through strategic planning, brainstorming, issue resolution, team building, and other critical sessions. We are seeking a rare individual to lead our training and facilitation group as a Senior Training Facilitator based in Atlanta. Overview The ideal candidate will be both a superb instructional designer as well as a top-class training facilitator who can design, deliver, and coach others to deliver, highly interactive and engaging training material. This person will have responsibility for managing relationships with, and ensuring quality performance from, our 20+ core team contractors. Over time, this person is expected to become a member of the organizations Leadership Team. With salary and incentives, the successful candidate can expect $110-$140K the first year. Note: There is a specific application process as defined at the end of this job description. Core Competencies Our Senior Training Facilitator will have a proven history of displaying certain clearly defined core competencies. We are assuming that all candidates qualified for this position will be skilled in the basics of an excellent work ethic, organized time management skills, and doing what s necessary to complete tasks on deadline. However, after these minimums are met, the skills on which we will base this selection can be categorized into the following key areas. 1. Our Senior Training Facilitator will be an energetic, dynamic, and highly effective facilitator who can capture a group s interest and maintain it over a three- and four-day span. 2. Our Senior Training Facilitator will value and promote having strong processes as a way of achieving consistent, high quality, repeatable results. 3. Our Senior Training Facilitator will be both a coach and a process improver by consistently looking for ways to help people improve and proactively address situations that need improvement Leadership Strategies

2 4. Our Senior Training Facilitator will be an experienced instructional designer and will understand how to design materials and a classroom experience that maximizes learning transfer and leads to results in the workplace. 5. Our Senior Training Facilitator will both be a big thinker and will have demonstrated the ability to follow through and get initiatives implemented. He/she will be strategic and long-term in focus versus tactical and short-term. He/she will have strong analytic skills with an eye for quality and detail. The Senior Training Facilitator will take a whole company focus and will respond and relate well to the other leaders in the organization. The Senior Training Facilitator will be innovative and have a track record of creating new ideas and achieving targeted results from implementing them. 6. Our Senior Training Facilitator will be expected to be a collaborator and to value gaining the insights from others as part of the decision-making process. In addition, the Senior Training Facilitator will have consistently demonstrated consideration for others and putting the needs of the team before his or her own personal needs. 7. Our Senior Training Facilitator will be both an effective coach as well as someone who is easy to coach. The Senior Training Facilitator will care about the performance of others and will have experience in inspiring others to success. At the same time, the successful candidate will have exceptionally high levels of self-awareness and transparency. The candidate will have had experiences in which he or she improved through guidance from others. The Senior Training Facilitator will be open to challenge, easy to develop, and responsive to coaching. 8. Our Senior Training Facilitator will have a great deal of courage. Our company believes in holding ourselves and our team accountable. Superficial congeniality or any hint of saying one thing then doing another is not acceptable. Our Senior Training Facilitator will let other people (including the founder and other company leaders) know exactly where they stand by providing current, direct, complete and behavior-oriented feedback. While warmth, tact, and diplomacy are necessary skills and we don t value intimidation, we place a higher value on candidates with proven experience taking frank and tough stands on important issues. Fierce, complete, consistent and open communication delivered frequently to the founder and senior management team will be necessary for success in this position. 9. Our Senior Training Facilitator will set an example for serving clients with respect and the highest level of integrity and responsiveness through excellent communication and follow through. Our Senior Training Facilitator will do the homework needed to make sure we are prepared and ready to serve clients at a level beyond their expectations. 10. Finally, the Senior Training Facilitator we hire will have values that are closely aligned with our own. At Leadership Strategies we cherish the culture and work environment that we have created and we invite to join us only those who demonstrate high levels of personal responsibility, integrity, continuous improvement, customer needs focus, teamwork, ownership thinking and collaboration. In our organization the end does not justify the means and we expect people to hold themselves to high moral standards of trustworthiness, loyalty and honesty, both personally and professionally Leadership Strategies

3 Responsibilities As our Senior Training Facilitator, you will be responsible for the following. 1. Training and certification Serve as an instructor for public (open enrollment) and private (onsite) courses. Your initial focus will be the facilitation series, which includes The Effective Facilitator the #1 facilitation training course in the nation. Over time you will also become proficient in each of our major facilitation and strategy related courses, including The Facilitative Consultant, Facilitation for Trainers, and the Secrets to Facilitating Strategy. Certify others to teach our courses, including core contractors and clients who license our materials. Maintain processes to ensure the ongoing quality performance of our 20+ core team contractors. 2. Relationship management Host monthly calls with facilitators to build community, enhance skills, and address issues. Maintain one-on-one relationships with core team members. Serve as the voice of facilitators inside the company to represent the interests and needs of our core contractors. 3. Product and instructional design Serve as the primary designer, developer and maintainer of our suite of courses. Oversee development and customization projects which includes development work done by others. Recommend directions for the curriculum to take to maintain our position as the leading content provider in the field. 4. Facilitation As appropriate, lead facilitated sessions for clients in such areas as strategic planning, project planning, process improvement, issue resolution, requirements analysis and community engagement. 5. Sales and marketing Lead monthly webinars to raise awareness of our offerings. Provide leads to the sales team related to opportunities uncovered with existing clients. Develop, maintain and follow-up on relationships at the executive level to strengthen our connection with major clients. Assist in sales calls and developing proposals Leadership Strategies

4 6. Leadership 7. Other Attitude Establish a long-term vision for training services and how this area will contribute strongly to the success of the business. Work with the leader of facilitation services in selecting and developing employee and contract facilitators. Support the other areas of the organization through expertise in strategy, internal process improvement, etc. Serve as a member of the Leadership Team (over time). - Participate in decision-making that guides the direction of the organization. - Attend twice a month Senior Team meetings. Complete client billing and expense reports in a timely fashion. Provide support in other areas as assigned. Travel - Note that this position typically requires 6-12 days a month of out of town travel. In most cases, there is additional pay for travel time. As associates of Leadership Strategies, we actively create the workplace we desire by living the following values and behaviors. The successful candidate will share these values as well. We make collaboration a habit. We believe collaboration leads to better decisions with higher levels of buy-in and commitment to action. Therefore, with few exceptions, we invite input prior to decisions, involve appropriate stakeholders in the decision process, and communicate decisions to all impacted. - If you prefer to make decisions on your own or find it uncomfortable to have people question your ideas, this is probably not the place for you. We take personal responsibility. If we have an issue, we take responsibility for getting it solved (as opposed to complaining to others or withdrawing); when we make mistakes we admit our responsibility. - If you find that you make it a habit of talking about negative situations to coworkers who have no power to address the situation (we call this gossiping), please apply elsewhere. We seek continuous improvement. We strive not to make the same mistake twice. When a mistake is made, not only do we correct it, we seek to understand why the mistake occurred and what we need to do to prevent it from happening again. - If you have trouble talking about mistakes you have made and what you learned from them, this position is probably not in your future. We meet our clients needs, not just satisfy their requirements. We strive to understand our clients real needs to ensure that we provide solutions that work Leadership Strategies

5 - If you lack the skills or the inclination to probe for understanding to maximize an opportunity, this position will likely frustrate you. We maintain a positive, team environment. We are positive in our communications and we support each other with assistance, information and guidance, as opposed to being concerned only about self and bringing negative energy into the workplace. - If you believe your fellow employees don t have to like you, they just have to respect you, don t waste your time applying. We do the right thing, even when no one is looking. We strive to maintain a high level of integrity and consistency in our interactions with our clients and each other. Dishonesty is not tolerated. - Enough said. We operate in the company as if it were our own. We constantly seek opportunities to increase our company s profitability. - If you are ready to be a part of something special, where culture is as important as performance, where speaking up is welcome and high engagement is the norm, we welcome hearing from you. Compensation All positions at Leadership Strategies have a base salary and incentives for high performance. With salary and incentives, the successful candidate can expect $110-$140K the first year. Application Process: Required Cover Letter We have a specific application process to give you an opportunity to stand out from the crowd. To apply for one of these positions: You must send a resume and cover letter which responds to the following questions to leadfacilitator@leadstrat.com. Cover Letter Requirements for Senior Training Facilitator Relevant experience o The delivery of a minimum of 24 training sessions of a day or longer o A minimum of 5 instructional design assignments Describe your experience citing adequate detail to demonstrate that you meet each requirement (e.g., month-year, what you did, results achieved). Bullet points are sufficient. Dynamic, energetic delivery o Deliver training and facilitation programs with a dynamic, energetic delivery style. Describe your style and what evidence (e.g., from clients, peers) you can cite to validate your description. Analytic skills o Strong analytical skills with an eye for quality and detail. Describe an instructional design assignment in which you had to produce a detailed, Leadership Strategies

6 high-quality work product. What was the product? What about the assignment makes it an excellent example of your analytical skills and eye for quality and detail? We recognize that we are asking you to give considerable information about your suitability for this position. While we want to give you an opportunity to fully highlight your skills, at the same time we want to make sure the person we hire understands our needs and that the business relationship with our firm is truly a win-win. Send cover letter and resume to leadfacilitator@leadstrat.com NOTE: If you send us a standard cover letter that describes your skills without responding to our specific questions above, we will likely assume that this position is not suitable for you. Additional Background on Leadership Strategies Our Vision The Facilitation Company Sharing the Power of Facilitation with the World Leadership Strategies will be the provider of choice for facilitation. When an organization needs a facilitator or facilitation-related, soft skills training, they will think first of Leadership Strategies The Facilitation Company. Our Mission To serve as a facilitator of positive, impactful results for our clients through practical, dynamic, and interactive facilitation and training services. Our Core Beliefs We believe facilitation is a powerful tool for helping people reach better decisions, often faster, with much higher levels of buy-in and commitment. Better decisions because a diversity of views were openly shared and considered. Often faster because the processes used promote productive and efficient communication. With much higher levels of buy-in and commitment because those impacted by the decisions were involved in creating them. We believe that The more people in an organization who understand and are skilled at facilitation And the more that facilitation is used in leading people, managing teams, creating strategy, developing products, running meetings, etc. The more productive and effective an organization can be Leadership Strategies