The Online Advertising Playbook. Proven Strategies and Tested Tactics from the Advertising Research Foundation

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1 Brochure More information from The Online Advertising Playbook. Proven Strategies and Tested Tactics from the Advertising Research Foundation Description: Praise for The Online Advertising Playbook "Finally, someone has documented all we know about online advertising and how to do it right. As much as this confirms that online advertising really works, we know that marketers don't always get it right. The ARF's The Online Advertising Playbook provides critical insight on what sticks and what doesn't in online advertising and marketing." Greg Stuart, CEO and President, Interactive Advertising Bureau and coauthor of What Sticks "The Online Advertising Playbook's principles, case studies, and strategic insights equip marketers with the best knowledge available. It will help your online advertising achieve the full range of marketing objectives, from lead generation and customer acquisition to driving trial and loyalty." Tim Kopp, Vice President, Global Interactive Marketing, The Coca-Cola Company "To grow interactive marketing from here we need to institutionalize our wisdom and experience about what works. This book explains, in a disciplined way, what marketers have learned from a decade of massive change." Ted McConnell, Interactive Innovation Director, Procter & Gamble "The Online Advertising Playbook is a milestone in the maturation of interactive advertising, but also an invaluable go-to guide for managers trying to make smart decisions with their advertising budgets." Van Riley, Vice President of Research, AOL "The best marketing communication is spawned from what I call 'informed intuition.' After reading The Online Advertising Playbook, I am far better informed on how to optimize the online channel in our advertising and promotional programs. It's a perfect blend of case studies and research-backed learning." Rod DeVar, Manager, Advertising and Promotion, United States Postal Service "Savvy marketers should take advantage of The Online Advertising Playbook's findings and principles to get real results." Chris Theodoros, Director of Industry Relations, Google "A work of wisdom and rigor in the digital space that is as relevant for the newbie as it is for the digerati." Mike Donahue, Executive Vice President, American Association of Advertising Agencies "This is a must-read for any marketing executive involved in online advertising. It's high time that a book looks at online advertising in the context of an integrative promotional strategy, one meant to set objectives, establish creative strategies, and measure results. The book nicely ties the various components of online advertising to relevant case studies, and the emphasis on measurement and results is refreshing. Not only is it relevant for marketing executives, it would also be a good basic text for any Internet advertising course and a good adjunct to any Internet marketing course." Henry Assael, Professor of Marketing, Stern School of Business, New York University Contents: Acknowledgments ix Sponsors' Acknowledgments xiii CHAPTER 1 Introduction 1 CHAPTER 2 Targeting Approaches: A Unique Element in Online Advertising 7 Demographic Targeting Contextual Targeting

2 Behavioral Targeting Geographic Targeting Daypart Targeting Affinity Targeting Purchase-Based Category Targeting Key Considerations in Online Targeting CHAPTER 3 Online Advertising Reach and Frequency Concepts 33 Strategies for Managing Online Reach and Frequency Experience with Frequency of Online Advertising Interplay of Reach and Site Visiting CHAPTER 4 Winning Strategies in Online Advertising 51 Generate Leads and Acquire Customers Generate Brand Preference to Stimulate Sales Brand Growth, Rewards, and Loyalty CHAPTER 5 Display Advertising Online: What to Choose? 81 Standard Online Advertising Formats Creative Factors That Influence Display Advertising Effectiveness Rich Media Advertising on Broadband Online Video Advertising Games: An Emerging Online Advertising Medium Pay Attention to Online Advertising Clutter CHAPTER 6 The Connection of Online Search and Advertising 101 Portrait of the Online Searcher Consumers Search for Personally Relevant Information Search Is a Journey Paid Search Advertising Spending Search Engine Marketing Techniques Appeals of Natural Listings: Organic Search Engine Optimization

3 Paid Inclusion Measuring Search Engine Marketing Campaigns Strategies for Effective Paid Placement Advertising CHAPTER 7 Online Shopping and Buying 133 Retail Sales and E-Commerce The Multichannel Marketplace Today's Online Shopper Profile The Importance of User-Friendly Shopping Sites Routes to the Cash Register Are Multichannel Smart Research Strategies for Retail Growth CHAPTER 8 Advertising Personally: and Word of Mouth 151 Win the In-Box Battle Influences Consumer Purchasing Advertiser Spending on for Relationship Building Word of Mouth Measuring Word of Mouth CHAPTER 9 Futures 173 A Look Ahead at Emerging Plays Comments on the Future Jeff Cole, University of Southern California Vincent Barabba, Market Insight Corporation Bobby J. Calder, Kellogg School of Management Joanne Bradford, Microsoft Greg Rogers,TACODA Rishad Tobaccowala, Denuo Dan Stoller and Jane Clarke,Time Warner Global Marketing Noel Capon and Jeremy Kagan, Columbia University Brian McAndrews, aquantive

4 David Kenny, Digitas APPENDIX Online Audience and Advertising Effectiveness Measurement 205 Offline Audience Measurement Online Audience Measurement Online Campaign Measurement Site-Side Analytics Brand Measurement Emerging Measurement Business Metrics for Online Advertising Glossary 233 References 265 Index 291 About the Authors Ordering: Order Online - Order by Fax - using the form below Order by Post - print the order form below and send to Research and Markets, Guinness Centre, Taylors Lane, Dublin 8, Ireland.

5 Page 1 of 2 Fax Order Form To place an order via fax simply print this form, fill in the information below and fax the completed form to (from USA) or (from Rest of World). If you have any questions please visit Order Information Please verify that the product information is correct. Product Name: Web Address: Office Code: The Online Advertising Playbook. Proven Strategies and Tested Tactics from the Advertising Research Foundation SC Product Format Please select the product format and quantity you require: Hard Copy (Hard Back): Quantity USD 41 + USD 29 Shipping/Handling * Shipping/Handling is only charged once per order. Contact Information Please enter all the information below in BLOCK CAPITALS Title: Mr Mrs Dr Miss Ms Prof First Name: Last Name: Address: * Job Title: Organisation: Address: City: Postal / Zip Code: Country: Phone Number: Fax Number: * Please refrain from using free accounts when ordering (e.g. Yahoo, Hotmail, AOL)

6 Page 2 of 2 Payment Information Please indicate the payment method you would like to use by selecting the appropriate box. Pay by credit card: You will receive an with a link to a secure webpage to enter your credit card details. Pay by check: Please post the check, accompanied by this form, to: Research and Markets, Guinness Center, Taylors Lane, Dublin 8, Ireland. Pay by wire transfer: Please transfer funds to: Account number Sort code Swift code IBAN number Bank Address ULSBIE2D IE78ULSB Ulster Bank, Main Street, Blackrock, Co. Dublin, Ireland. If you have a Marketing Code please enter it below: Marketing Code: Please note that by ordering from Research and Markets you are agreeing to our Terms and Conditions at Please fax this form to: (646) or (646) From USA or From Rest of World

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