Television Audience 2008
|
|
|
- Alexandra Montgomery
- 9 years ago
- Views:
Transcription
1 Growth of Television Ownership % of TV Households Each September, The Nielsen Company releases current estimates of television s audience and its characteristics. The most significant increases from the previous year continue to be seen in digital cable, DVR and HD receivable and HD capabale homes as they continue to prepare for the digital transition. VCR penetration, as would be expected, continues to decline. 00 TV Households 80 VCR DVD Cable Plus ADS 60 Multi-Set Wired Cable 40 Cable Plus ADS with Pay Video Games Digital Cable HD Display Cap. 0 Total ADS DBS DVR HD Capable HD Receivable Broadcast Only '00 '05 '06 '0 '08 '09 Key: % of TV Households TV Households Broadcast Only Wired Cable Cable Plus ADS Cable Plus ADS w/pay Total ADS Digital Cable DBS DVR HD Receivable HD Capable HD Display Capable Multi-Set DVD Video Games VCR Note: Current data based on Universe Estimates as of January, Copyright 009 The Nielsen Company. All Rights Reserved
2 Trends in Television Ownership TV Households in Millions Excludes Alaska and Hawaii '00 '05 '06 '0 '08 '09 Sept. Jan Wired Cable Cable Plus ADS Cable Plus ADS w/pay Total ADS Digital Cable DBS DVR Multi-Set DVD Video Games VCR Television Set Ownership Number of Sets per Household % of TV Households Set Sets 3 or More Sets Average Number of Sets Per Household ' '00 '05 '06 '0 '08 ' Note: Current data based on Universe Estimates as of January, Copyright 009 The Nielsen Company. All Rights Reserved
3 Station Growth Stations on the Air For comparison purposes to historical data reported, the following station growth data is based on October 008 data. As the country continues to prepare for the digital transition, we continue to see a decrease across the VHF and UHF stations. Digital stations continue to increase, as to be expected. VHF UHF Digital Total Public Commercial Independent Network Affiliates '04 '05 '06 '0 '08 '04 '05 '06 '0 '08 '04 '05 '06 '0 '08 Note: Current data based on October 008 Copyright 009 The Nielsen Company. All Rights Reserved
4 Stations and Channels Receivable Per TV Household Distribution of TV Households The average TV household in the U.S. receives. broadcast TV stations. 4% of all homes can receive up to 4 stations, and 3% receive 0 or more stations. Homes that receive 30 or more stations have risen to 9%. Growing digital cable and satellite penetration increased the tuning options in the average household. In 008, the average home received 30. channels, an increase of almost twelve channels. The percentage of homes receiving 00+ channels rose from 58% in 00 to 64% in Broadcast Stations All Channels Number of Stations (%) Number of Channels (%) % 4 63% % 4% 44% 4% 30% % 4 5% 3 5% % 5% Average Number Per Household Note: Current data based on households installed the week of 09/0/0809/0/08. Tuning is Live+ and based on at least 0+ contiguous minutes during this week. 3 Copyright 009 The Nielsen Company. All Rights Reserved
5 Broadcast Stations Receivable vs. Tuned # of Stations The vast majority, 93% of sample homes, receive between and 30 broadcast stations, while 66% of these homes receive to 0 broadcast stations. More than 5% of the sample homes receive more than 30 stations. Homes receiving to 0 stations tune to 4% of their available options. The average household receives. broadcast stations. Receivable Stations Total US Share of Sample % LT LT Average Receivable Average Tuned % Tuned Note: Current data based on households installed the week of 09/0/0809/0/08. Tuning is Live+ and based on at least 0+ contiguous minutes during this week. 4 Copyright 009 The Nielsen Company. All Rights Reserved
6 Channels Receivable vs. Tuned # of Channels As the number of channels available to a household increases, so does the number of channels tuned. In 008, the average household tuned to almost 8 channels or 4% of the 30. channels available. Homes receiving over 40 channels tuned between.5 and channels on average. In homes with or more channels, where an average of 8.3 are available, of those channels (%) are actually tuned. Share of Sample % Total US Average Receivable Average Tuned % Tuned Note: Current data based on households installed the week of 09/0/0809/0/08. Tuning is Live+ and based on at least 0+ contiguous minutes during this week. 5 Copyright 009 The Nielsen Company. All Rights Reserved
The February 2009 Digital Television Transition: The State of Digital Readiness in the U.S. October 2008
The February 2009 Digital Television Transition: The State of Digital Readiness in the U.S. October 2008 Introduction All full-power U.S. television stations are required to discontinue use of their analog
Insights from Consumer. Olympic Research Labs. Horst Stipp SVP, Strategic Insights and Innovation, NBC Universal Research Columbia University May 2010
Evolution of Cross-Platform Media Use in the United States Insights from Consumer Research and NBC Universal ss Olympic Research Labs Horst Stipp SVP, Strategic Insights and Innovation, NBC Universal Research
NIELSEN LOCAL TV VIEW
NIELSEN LOCAL TV VIEW CHARACTERISTIC DEFINITIONS 2014 ALL TV HOUSEHOLDS TOTAL TV HOUSEHOLDS Indicates any household consisting of at least one operable and metered TV. BROADBAND ONLY BROADBAND ONLY Indicates
August-2015. Broadcaster Directions
August-2015 Broadcaster Directions 1 Why ATSC 3.0 now? The FCC has a current proceeding that will result in reverse auction of TV spectrum to FCC for ultimate resale to the wireless Multiple Network Operators
LINE IN, LINE OUT AUDIO IN, AUDIO OUT FIXED, VARIABLE TO TV, VIDEO IN, VIDEO OUT. 2010 Sony Electronics Inc. All rights reserved.
This is a general recommendation based on the information you provided. You can customize the connections to suit your individual preferences and viewing habits. Some hookup recommendations have two cable
television audience measurement - a guide
television audience measurement - a guide TV audiences - who measures them? Nielsen Television Audience Measurement have been providing the ratings measurement service in Ireland since 1996. Their current
Current State and Outlook of the Advertising Business. Prepared by Commercials Research Department of the Screen Actors Guild May 2006
Current State and Outlook of the Advertising Business Prepared by Commercials Research Department of the Screen Actors Guild May 2006 1 Traditional Television Advertising in 2005 Death of the 30 Second
Transition from Analog to High Definition Television in Hospitals
Transition from Analog to High Definition Television in Hospitals Presentation Outline Introduction Why the Transition? What is Digital TV & High Definition? Roadmap Video Content Signal Source Cable Distribution
Television, Internet and Mobile Usage in the U.S. Three Screen Report
Television, Internet and Mobile Usage in the U.S. Three Screen Report VOLUME 7 4th Quarter 2009 What Consumers Watch: Americans Spend More Time with Video Than Ever Consumers devote 3.5 hours a month to
Setting Up Your Digital-to-Analog Converter Box (Basic) FCC Consumer Facts
Setting Up Your Digital-to-Analog Converter Box (Basic) This Fact Sheet describes the installation of a digital-to-analog converter box with your current antenna and analog TV. This guide will help you
STATE OF THE MEDIA: CONSUMER USAGE REPORT
STATE OF THE MEDIA: CONSUMER USAGE REPORT 2011 The U.S. Media Universe DEVICE OWNERSHIP 1 (millions of people who own) MOBILE & ONLINE CONSUMERS (millions of users) At least one TV 290 Mobile phone (ages
IPTV: when broadcast finally sees the light? Marie-José Montpetit, Ph.D. Motorola Connected Homes Solutions Sept. 21 st 2005
IPTV: when broadcast finally sees the light? Marie-José Montpetit, Ph.D. Motorola Connected Homes Solutions Sept. 21 st 2005 What is IPTV? IP over TV? Is done in the DVB world TV over IP? Video streaming
CABLE ONE ALL DIGITAL
CABLE ONE ALL DIGITAL The world is going All Digital and so is Cable ONE. With the switch from analog to digital technology, Cable ONE will be able to add new channels, especially more HD channels, and
Transition from Analogue Television Broadcasting to DTV. Hiroshi Seno Reception Engineering Center. Contents
Transition from Analogue Television Broadcasting to DTV Hiroshi Seno Reception Engineering Center TV Service Overview and Schedule for DTV Household Penetration of Digital TV Digital TV Receiver Trend
VAST TV. Enjoy watching the channels you love.
VAST TV Vast is committed to providing you with quality advanced broadband services at a great value. Choose from a variety of TV packages and enjoy more entertainment with Vast OnDemand, digital music
Receiver and Remote Controls
9242_4_Ch2_eng 6/11/07 9:29 AM Page 1 2 Receiver and Remote Controls ABOUT YOUR SATELLITE RECEIVER This chapter helps you get to know your remote control, which lets you use all the functions of your receiver.
VAST TV. Enjoy watching the channels you love.
VAST TV Vast is committed to providing you with quality advanced broadband services at a great value. Choose from a variety of TV packages and enjoy more entertainment with Vast OnDemand, digital music
The Parts of the System
2 The Parts of the System THE RECEIVER THE RECEIVER FRONT PANEL Power Light This green light on the receiver front panel lights up when the receiver is turned ON. This light flashes when the receiver memory
SOCHI 2014 GLOBAL BROADCAST & AUDIENCE REPORT
OCHI 2014 GLOBAL BROADCAT & AUDIENCE REPORT 2013 Kantar. No part of these GLOBAL BROADCAT (TELEIION & DIGITAL) : KEY FIGURE ochi 2014 made gains from ancouver in all categories Number of broadcasters 114
EXPECTED CONSUMER BENEFITS FROM WIRED VIDEO COMPETITION IN CALIFORNIA. Yale M. Braunstein 1 School of Information University of California, Berkeley
EXPECTED CONSUMER BENEFITS FROM WIRED VIDEO COMPETITION IN CALIFORNIA by Yale M. Braunstein 1 School of Information University of California, Berkeley Introduction Cable television is the dominant means
Further Time from Broadcast and Updated Panel Types
Arianna Further Time from Broadcast and Updated Panel Types Arianna 8.9 has been rolled out to all users. This upgrade includes further time from broadcast activities and updated panel types. Updated lifestyle
VOD s Advantage: Viewers Watch TV Longer & Spend More Time With Commercials
VOD s Advantage: Viewers Watch TV Longer & Spend More Time With Commercials VOD (Video on Demand) allows users to view/catch up on shows or movies through a single platform from cable, telco or satellite
DIGITAL / HD GUIDE. Using Your Interactive Digital / HD Guide. 1-866-WAVE-123 wavebroadband.com
DIGITAL / HD GUIDE Using Your Interactive Digital / HD Guide 1-866-WAVE-123 wavebroadband.com Using Your Interactive Digital/HD Guide Wave s Digital/HD Guide unlocks a world of greater choice, convenience
LINE IN, LINE OUT AUDIO IN, AUDIO OUT FIXED, VARIABLE TO TV, VIDEO IN, VIDEO OUT. 2010 Sony Electronics Inc. All rights reserved.
Based on the information you provided we are unable to match you with a specific hookup recommendation. For your convenience this document provides the four most common hookup configurations for the devices
The Digital Television Transition
Federal Communications Commission The Digital Television Transition Montana State Legislature Energy and Telecommunications Interim Committee July 16, 2008 Roger Goldblatt Policy Outreach Advisor Consumer
CABLE BOX MOVIE BOX WEB BOX MUSIC BOX ONE BOX
CABLE BOX MOVIE BOX WEB BOX MUSIC BOX ONE BOX Behold the TiVo Premiere All your entertainment brought together on one stunning new HD interface. From the only people who could actually pull it off. New
ABOUT YOUR SATELLITE RECEIVER
2 Satellite Receiver ABOUT YOUR SATELLITE RECEIVER This chapter gives you an overview and a description of your satellite receiver. SATELLITE RECEIVER OVERVIEW SINGLE AND DUAL MODES REMOTE CONTROL SATELLITE
DIGITAL TERRESTRIAL TELEVISION AND CURRENT ANALOG TV RECEPTION A GUIDE FOR Bowen Town
DIGITAL TERRESTRIAL TELEVISION AND CURRENT ANALOG TV RECEPTION A GUIDE FOR Bowen Town This brochure has been prepared by all local commercial television stations, the ABC and SBS to assist television viewers
World s 2 nd largest advertising market
China Media Scene 2012 Asia's No.1 outbound tourists source country 2011 GDP: No.2 in the world World's largest luxury goods market Foreign exchange: No. 1 in the world ODI: No.5 in the world (+9.7%) 2011
Performance Specifications
Performance Specifications Channels: VHF: 2-13 UHF: 14-69 Output Impedance: 75 ohms Dimensions (with elements): 9 1 /8"H* x 13 1 /2"W x 16 1 /2"D *Height with dipoles fully extended 42 Amplifier Gain:
UK children s media literacy
Research Document Publication date: April 2011 Contents Section 1 Executive summary 2 Introduction 3 Children s take-up of media 4 Children s use of media 5 Knowledge and understanding of media among
Research Notes. Leichtman Research Group, Inc. Netflix: Four Years Later. Did you know?
Leichtman Research Group, Inc. Research Notes 2Q 2015 Actionable Research on the Broadband, Media & Entertainment Industries In this issue: Netflix: Four Years Later T Netflix: Four Years Later Over Half
Siemens Energy & Automation. structured. WIRING Product Training Series: Advanced Video Session 3
s structured WIRING Product Training Series: Advanced Video Session 3 1 Table of Contents This presentation will give you a closer look at Video in Structured Wiring applications. The following Areas will
Big Sandy Broadband DVR Guide
Big Sandy Broadband DVR Guide Contents Big Sandy Broadband DVR Don t Miss a Thing 3 Control Live TV 3 Playback Controls Using the Video Control Buttons 4 Playback Controls Using the Remote Control Arrow
DVR GUIDE. Using your DVR/Multi-Room DVR. 1-866-WAVE-123 wavebroadband.com
DVR GUIDE Using your DVR/Multi-Room DVR 1-866-WAVE-123 wavebroadband.com Table of Contents Control Live TV... 4 Playback Controls... 5 Remote Control Arrow Buttons... 5 Status Bar... 5 Pause... 6 Rewind...
Ken Nippes VP/Media Director, Cramer-Krasselt, New York. Jonathan Lichter Chief Strategy Officer, Kelly, Scott & Madison, Chicago
Achieving Reach in a Fragmented Media World Ken Nippes VP/Media Director, Cramer-Krasselt, New York Jonathan Lichter Chief Strategy Officer, Kelly, Scott & Madison, Chicago Charlie Holmes VP/GM Satellite
TIME WARNER CABLE S GUIDE TO USING CUSTOMER-OWNED EQUIPMENT WITH CABLE SERVICES
TIME WARNER CABLE S GUIDE TO USING CUSTOMER-OWNED EQUIPMENT WITH CABLE SERVICES Extra steps may be required for all cable TV features to work with the cable-compatible equipment present in your home or
The 2006 European Television Symposium
The 2006 European Television Symposium New Generation (NG) Audience Measurement System in France Jacques Braun International Director Novembre 2006 Current audiovisual French panorama 24 900 000 TV equipped
Fi TV Gold Quick Start Guide
Quick Start Guide Fi TV Gold Quick Start Guide Welcome to Fi TV! We re happy that you chose EPB Fiber Optics to bring the best movies, sports, news and television programming into your business and we
Hooking Up Home Theater
Home Support Technical Articles Hooking Up Home Theatre What is Home Theater? Hooking Up Home Theater Since the mid- to late-1990s, home theater systems have rapidly grown in popularity, as consumers have
LINE IN, LINE OUT TO TV, VIDEO IN, VIDEO OUT
1 Based on the information you provided we are unable to match you with a specific hookup recommendation. For your convenience this document provides the four most common hookup configurations for the
Mythbusting: The Exaggerated Effects of Cord Cutting.
Mythbusting: The Exaggerated Effects of Cord Cutting. Much has been made in the trade press about cord cutting, broadband only homes and zero TV households but what, if anything, does this really mean
IT S CHOICE! US Consumer Appetite for Video Continues to Grow VIDEO BY THE NUMBERS
QURTER 1, 2012 US IT S CHOICE! US Consumer ppetite for Video Continues to Grow There is no doubt that consumer choice in how they watch video continues to grow. The shifts in the distribution of time spent
Connections and Setup
12 Connections and Setup HOW TO CONNECT YOUR SATELLITE RECEIVER Use the information in this chapter to connect your receiver to other equipment. CONNECTING TO THE NEARBY HDTV (TV1) CONNECTING TO THE REMOTE
AUSTRALIAN MULTI-SCREEN REPORT QUARTER 3 2014
AUSTRALIAN MULTI-SCREEN REPORT QUARTER 3 TV AND OTHER VIDEO CONTENT ACROSS MULTIPLE SCREENS The edition of The Australian Multi-Screen Report provides the latest estimates of screen technology penetration
TIME WARNER DIGITAL CABLE
IF IT S WORTH WATCHING IN 3D IT S ON TIME WARNER DIGITAL CABLE 3D TV FAQ & SETUP GUIDE What Equipment do I Need to View Sports in 3D? Equipment I Need Time Warner Digital Cable Set Top Box (Connected Directly
D g i i g t i a t l a l T V T V f o f r o r MD M U Multi Dwelling Units
Digital TV for MDU Multi Dwelling Units Introduction What is digital TV? Freeview ( FTA digital services) Delivered via your antenna and MATV system PAY TV (Foxtel, Austar, Select TV) Delivered via Telstra
Home Theater. Diagram 1:
Home Theater What is Home Theater? Since the mid- to late-1990s, home theater systems have rapidly grown in popularity, as consumers have looked for ways to enjoy movies at home the same way they do in
How To Watch Tv On Your Computer Or Tv On A Tv On Tv On Demand (For Kids) On A Computer Or Tablet Or Tv (For Teens) On Your Tv On The Web On A Pc Or Tv Tv On Cable Or Tv Or Tv
VIEWING ON DEMND THE CROSS-PLTFORM REPORT SEPTEMBER THE CROSS-PLTFORM SERIES WELCOME DOUNI TURRILL SVP INSIGHTS, NIELSEN Less than 10 years ago, watching TV shows on a television set was as easy as being
- CABLEVISION SURVEY QUESTIONS - 1 Do you make the decisions or share in making the decisions in your household for cable TV service?
- CABLEVISION SURVEY QUESTIONS - 1 Do you make the decisions or share in making the decisions in your household for cable TV service? 2 Do you or does any member of your household work for any of the following
Assisting the Public with the Transition to Digital Broadcast Television Bob Allison, WB1GCM, ARRL Test Engineer
Assisting the Public with the Transition to Digital Broadcast Television Bob Allison, WB1GCM, ARRL Test Engineer As we all have heard, Digital Broadcast Television is here. Our old analog TV sets will
DIGITAL TELEVISION STATION BUSINESS OPPORTUNITY FRESNO / VISALIA, CALIFORNIA
DIGITAL TELEVISION STATION BUSINESS OPPORTUNITY FRESNO / VISALIA, CALIFORNIA 2014 DIGITAL TV OPPORTUNITY! Cocola Broadcasting Companies, LLC (CBC) is the largest Broadcast Television Company in the Central
Factsheet 4 Consumption of broadcast TV and news. Ofcom Oxford Media Convention 2 March 2016
Factsheet 4 Consumption of broadcast TV and news Ofcom Oxford Media Convention 2 March 2016 This factsheet has been compiled by Ofcom and provides some background information to aid discussion at the 2016
WELCOME TO MEDIAOCEAN TRAINING National Ratings 101 TRAINER: GARET LEONARD
WELCOME TO MEDIAOCEAN TRAINING National Ratings 101 TRAINER: GARET LEONARD Learning Objectives Why we use ratings data Key terms and concepts How ratings data is collected How ratings data is reported
SINCLAIR BROADCAST GROUP
SINCLAIR BROADCAST GROUP Safe Harbor The following information contains, or may be deemed to contain, "forward-looking statements" (as defined in the U.S. Private Securities Litigation Reform Act of 1995).
Connections and Setup
9242_14_Ch12_eng 6/11/07 9:36 AM Page 1 Connections and Setup HOW TO CONNECT YOUR SATELLITE RECEIVER Do you have a handful of cables and a head full of questions? This chapter is the perfect place to find
Media Today, 5 th Edition. Chapter Recaps & Study Guide. Chapter 13: The Television Industry
1 Media Today, 5 th Edition Chapter Recaps & Study Guide Chapter 13: The Television Industry Digital technologies have changed the ways in which we "watch television." At the same time, advertisers are
Advertising. Chapter 14. Read to Learn Define advertising. Section 14.1 Advertising Media
Chapter 14 Advertising Section 14.1 Advertising Media Read to Learn Define advertising. List types of media that businesses use to reach potential customers. The Main Idea Businesses must find ways to
THREATS. Deeper consumer connections:
Media Comparisons Ad- Supported Wired Cable Cable Television Television Deeper consumer connections: Geographic, Demographic, Psychographic, etc. Viewer migration from Broadcast to Cable High social buzz
Cutting the Cord? Research for Marketers by Marketers
Research for Marketers by Marketers Driving analysis, insights and strategic thinking through tools, audience trends and customized quantitative and qualitative primary research. Cutting the Cord? Traditional
Next Generation Gigabit WiFi 802.11ac
Next Generation Gigabit WiFi 802.11ac WHITE PAPER NEXT GENERATION GIGABIT WIFI - 802.11AC The first WiFi-enabled devices were introduced in 1997. For the first time, we were liberated from a physical Internet
RSPG public consultation related to the draft opinion on EU spectrum policy implications of the digital dividend.
RSPG public consultation related to the draft opinion on EU spectrum policy implications of the digital dividend Vodafone comments Vodafone welcomes the opportunity to comment on the draft RSPG Opinion
The 700 MHz Band. Impact of the UHF spectrum reallocation on TV markets in Europe. 38 th EPRA meeting, Vilnius, October 2013
38 th EPRA meeting, Vilnius, October 2013 The 700 MHz Band Impact of the UHF spectrum reallocation on TV markets in Europe Darko Ratkaj European Broadcasting Union FOUR WAYS TO RECEIVE TV SERVICES Terrestrial
Important HP Media Center PC Updates
Important HP Media Center PC Updates Your system uses Microsoft Windows XP Media Center Edition 2005. Before starting the system and using the Media Center setup wizard, please read this updated information
Study structure and methodology
Study structure and methodology This report has been entitled Laos TV market, 2012-2020. The following eco-system players in Laos markets have been included in the study: Terrestrial Broadcasters, Satellite
Establishing the Next Generation of Video. Ferdinand Kayser, Chief Commercial Officer
Establishing the Next Generation of Video Ferdinand Kayser, Chief Commercial Officer INVESTOR DAY 2015, 17 June 2015 Positive long-term outlook for SES s Video business Video is a significant part of SES
How to connect a digital-to-analog converter box to your TiVo Series2 TM DVR
How to connect a digital-to-analog converter box to your TiVo Series2 TM DVR Use these instructions if: you get TV programming through an antenna you also have a satellite box you have a TiVo Series2 DVR
TABLE OF CONTENTS TABLE OF CONTENTS I.
TABLE OF I. Basics...1 Penetration & Access Trends...3 Growth Of TV Penetration: 1950-2014...5 U.S. TV Home Platform Use And Device Ownership...6 Channel Availability...7 Distribution Of Channels Receivable
Digital Transport Adapter
Hargray Digital Television Digital Transport Adapter Ver la Guía en español en el reverso. Contact us 1.877.HARGRAY hargray.com Included in this Kit Digital Transport Adapter (DTA) You ll be connecting
How 4K UHDTV, 3G/1080p and 1080i Will Shape the Future of Sports Television Production How the production formats of today will migrate to the future
How 4K UHDTV, 3G/1080p and 1080i Will Shape the Future of Sports Television Production How the production formats of today will migrate to the future Original research from Josh Gordon Group sponsored
Structured Cabling: Technology that Sells Houses
Structured Cabling: Technology that Sells Houses You ve acquired land in a growing location. You ve built houses with the latest design trends, whether it is the large master bath, high-end kitchen, or
Quick Guide for the DNA Welho TV card and channel packages
Quick Guide for the DNA Welho TV card and channel packages A Turtle s Tale: Sammy s Adventures Quick Guide for the DNA Welho TV card and channel packages Oz the Great and Powerful Nascar Liiga Thank you
Media Consumer Experience Study 2014. Media Development Authority Singapore
Media Consumer Experience Study 201 Content 1. Executive Summary 2. Introduction 1. Research Objectives 2. Methodology 3. Satisfaction Indexes 1. Overall Media Satisfaction Index 2. Content Standards Satisfaction
Cable TV in Japan Competitive status in full digital age Migration for IP Video
Cable TV in Japan Competitive status in full digital age Migration for IP Video Hiroshi ASAMI [email protected] Japan Cable Television Engineering Association (JCTEA) 1 JCTEA: who we are? JCTEA: Japan Cable
Kiva Technology User s Manual
2009 Kiva Technology User s Manual For Support Contact Call Center (816) 235-2000: Monday Friday 7:00 am 7:00 pm ILE Support E-Mail: [email protected] URL: http://www.umkc.edu/is/cts/ilesupport/ctssupporttext.asp
