Surf Life Saving Australia. Annual Report

Transcription

1 Surf Life Saving Australia Annual Report

2 Message from His Excellency General the Honourable Sir Peter Cosgrove AK MC (Retd) Governor-General of the Commonwealth of Australia With the vast majority of Australia s population living in cities and towns on, or near, the coast, the beach is inextricably woven into the fabric of Australia s way of life. It is part of our history, part of our culture, and part of how we define who we are in the world. Surf Life Saving Australia has been on our beaches, keeping swimmers and beach-goers safe for over 100 years. During this time, you have become an iconic and vital part of Australian life. My own memories of the beach as a child, young man and father are marked by the feeling of reassurance that was provided by the knowledge that Surf Life Saving Australia members were on patrol to provide me, my family and all others on the beach, with the safest environment possible. This is why I am very pleased to be your Patron, and to have the opportunity, on behalf of all Australians, to thank you for your voluntary service, bravery, skill, and thoughtful care. I congratulate Surf Life Saving Australia for all that it has achieved over the past year. His Excellency General the Honourable Sir Peter Cosgrove AK MC (Retd) Governor-General of the Commonwealth of Australia

3 Contents 004 Section 01 Introduction 084 Section 04 Financial Report 110 Section 06 Statistical Summaries 022 Section 02 Surf Life Saving Australia Operations 100 Section 05 Awards & Honours 126 Section 07 Surf Life Saving Entities 062 Section 03 Governance & Oversight 134 Section 08 Glossary of Terms

4 Section 01 Introduction

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6 Surf Life Saving Australia Annual Report Who we are 006 Surf Life Saving Australia (SLSA) is Australia s peak coastal water safety, drowning prevention and rescue authority. With 168,622 members and 311 affiliated Surf Life Saving clubs, Surf Life Saving represents the largest volunteer movement of its kind in Australia and the world. The Surf Life Saving movement creates a safe environment on and off Australian beaches, through patrols, training programs, research and education. Every year, Surf Life Saving active members are involved in over 11,700 rescues, 31,000 emergency care treatments and 1 million preventative actions. Our volunteers deliver more than 1.2 million patrol hours each year. Since Surf Life Saving was established in 1907, over 620,000 lives have been saved. largest lifeguard service, providing cost recovery lifesaving services to local government and other coastal land managers. Our movement prides itself on offering mateship, education, experience and giving back to the community. We are inclusive and accepting. We welcome participation from people of all backgrounds, beliefs and ages and encourage everyone to share our positive can do attitude. Surf Life Saving exists to save lives, create great Australians and build better communities. Surf Life Saving is one of Australia s most trusted and recognised brands and is loved the world over. Surf Life Saving is a unique not-for- profit charity and community service that exists through community donations, fundraising, corporate sponsorship and government grants. Operations Surf Life Saving operates a wide range of support operations including: 24/7 emergency response groups, rescue helicopter services, jet rescue boats, offshore rescue boats, jet skis, surveillance systems and radio control and coordination centres. Surf Life Saving, through the State and Territory Centres, operates the Australian Lifeguard Service, the country s History Australia s first volunteer Surf Life Saving clubs appeared on Sydney s ocean beaches in By-laws which had banned bathing in daylight hours since the 1830s were gradually repealed between 1902 and 1905, in response to the increasing popularity of surf-bathing, and a growing conviction that bathing in appropriate clothing was not an immoral

7 Section 1 Introduction 007 act. The impact these changes had on local beach culture was dramatic: beachgoers entered the surf in rapidly escalating numbers. The surf was new to most surfbathers and many could not swim, so with its increasing popularity came more drowning and consequent attempts at rescue. By the summer of , the population of Sydney was obsessed with the question of the safety of the surf. It was in this environment that Surf Life Saving clubs first emerged; their regular patrols a welcome relief to local authorities and nervous bathers alike. On 18 October 1907, representatives from these clubs, together with members of other interested groups, met to form the Surf Bathing Association of New South Wales, the organisation now known as SLSA. Our Mission - why we exist Surf Life Saving exists to save lives, create great Australians and build better communities. Australia has over 11,500 beaches dispersed along 36,000km of coastline. Every year, Australian beaches receive an estimated 100 million visitations and the task of ensuring the safety of all visitors is one that Surf Life Saving is committed to. Despite significant advancements in technology, techniques and knowledge, people still drown on the coast in unacceptable numbers. We are committed to reducing the coastal drowning toll. Our strategies SLSA has developed a strategic direction that will guide the Surf Life Saving movement through to the year The focus of our Surf Life Saving Strategy (SLS2020) is to further build the capacity and capability of the movement to save more lives, create great Australians and build better communities. There are four pillars of strategic intent we will pursue to achieve our mission: 1. Extend lifesaving coverage to meet community needs. 2. Develop our people. 3. Ensure the movement s long term sustainability. 4. Involve all Australians and make a valued contribution to the Australian society How we fulfil our mission Our total membership of 168,622 is spread across 311 affiliated Surf Life Saving clubs and 101 support operations. Of our members, 47,080 actively patrol our beaches and 61,946 are Nippers (junior activity for members aged from 5 to 13). The majority of our services are provided by surf lifesavers who complete surf patrols in their own time usually a half-day patrol every three to four weeks during the surf swimming season. We also operate the country s largest lifeguard service, contracting to local government and other coastal land managers. In the 2013/14 season our volunteer patrol members were involved in 7,327 rescues. In addition, our paid lifeguards rescued 3,139 people and our support operations an additional 1,245. This takes the total number of lives saved since 1907 to over 620,000. Our stakeholders It is estimated there are more than 100 million beach visitations each year, making Australia s beaches and coastline the country s favourite playground. Our principal stakeholders are those who use the Australian coastline, and those who are directly or indirectly impacted by our actions.

8 Surf Life Saving Australia Annual Report Who we are 008 Who are our stakeholders? Community Our members: We have a duty of care to protect our members as they carry out their duties on and off the beach. We are constantly developing and improving our lines of communication with our members through an integrated suite of online platforms. Potential members: We depend on new recruits to maintain and increase lifesaving services. We don t have a regular national recruitment campaign targeting new members, and rely on media, informal networks and the efforts of state centres and clubs to attract new members. Beach-going community: We communicate with the community via a variety of different programs and channels, including public advertising and awareness campaigns and the distribution of educational resources. Donors: We communicate to our donors, the Guardians of the Surf, regularly through the Surf Life Saving Foundation. Corporate Sector Corporate Partners: We rely on a number of corporate partners to fund the majority of our programs. We actively seek new partners to ensure the long term sustainability of the movement through association with our brand and assets. SLSA encourages all Australian corporates to include Surf Life Saving in their Workplace Giving Program. Government Sector Federal Parliamentary Friends of Surf Life Saving who participate in quarterly updates outlining key issues and activities for Surf Life Saving and present the National Rescue of the Month Awards. Australian Government departments and agencies: We rely on support for many of our programs from the following Australian Government departments and agencies: Department of the Prime Minister and Cabinet. Department of Infrastructure and Regional Development. Australian Sports Commission. Department of Health. Department of Foreign Affairs and Trade. Department of the Environment. Tourism Australia Other levels of government: Our state centres have direct relationships with state governments, while our clubs liaise with their relevant local government. On occasion, SLSA will form a relationship As a charity, we rely on the Australian Government and our Corporate Partners and donors to fund the majority of our activities.

9 Section 1 Introduction 009 with state and local government on particular activities, especially when organising sporting events. Parliamentarians: In order to strengthen our reputation we engage in proactive advocacy with elected members of parliament, particularly those representing coastal seats. Internal Staff Our owners: Our state and territory centres represent our members on the SLSA Board. We have regular contact with our owners through Board meetings and other forums. Funding As a charity, we rely on the Australian Government and our Corporate Partners and donors to fund the majority of our activities. 25% of the parent entity s funding comes from the Federal Government. The remaining 75% is secured via national corporate partners, licensing and fees for competitions. The Surf Life Saving Foundation actively conducts fundraising around Australia on behalf of SLSA and our state centres while Surf Life Saving clubs also conduct their own fundraising activities. To support their lifesaving activities our state centres (which report separately) are engaged in commercial activities such as education, training and the provision of contract lifeguard services to local government and other land managers. Statutory obligations and oversight SLSA is a company limited by guarantee under the Corporations Act 2001 (Commonwealth). The Surf Life Saving Foundation operates under the charitable fundraising legislation in each of the states and territories it is registered. SLSA is also a registered charitable institution under the NSW Charitable Fundraising Act 1991 (NSW). About this report This is the Annual Report of SLSA Ltd. The Surf Life Saving movement is made up of over 500 separate legal entities, ranging from state centres, branches, clubs and support operations. The financial accounts of these entities, whose relationship with SLSA Ltd is further described on pages 86-99, are not consolidated here. However, the activities and achievements of all Australia s surf lifesavers are consolidated and reported. Notice of Annual General Meeting Notice is given of the Annual General Meeting of SLSA Ltd. The meeting will be held on Friday 24 October, 2014 at 4pm at SLSA s Rosebery Office. All SLSA members are welcome to attend.

10 Surf Life Saving Australia Annual Report Highlights 010 1,016,037 PREVENTATIVE ACTIONS FIRST AID TREATMENTS 11,711 RESCUES VOLUNTEER HOURS ON PATROL $20 MILLION DISTRIBUTED TO SLS STATES AND CLUBS 1,214,205 PAGE VIEWS ON BEACHSAFE SITE MEMBERS 61, DEVELOPING NATIONS RECEIVED LIFESAVING AID AND ASSISTANCE 980 AUSSIES COMPETITORS MISSIONS OVER 1,200 HOURS OF FLYING

11 Section 1 Introduction Surf Life Saving Strategy (SLS2020) 011 The SLS2020 framework defines the strategic direction for where we, as the total SLS movement, want to be in It provides a summary overview of what the SLS movement will look like and what we will be doing in 2020 so that everyone and every entity in SLS is aligned to a shared goal, working in the same direction and making decisions with a view of positioning the SLS movement in the future. Mission To save lives, create great Australians and build better communities Strategic Intent for SLS A. Extend lifesaving coverage to match community needs B. Develop our people C. Ensure the movements long term sustainability D. Involve all Australians & make a valued contribution to the Australian society 1. We have lowered the per capita coastal drowning rate by 50% 1. Our development and leadership programs are offered internally and externally and are highly valued 1. All SLS clubs receive coordinated support 1. We provide opportunities for all Australians to choose how they can be involved and feel valued for their contribution 2. We are the recognised accreditor of safety and coastal lifesaving services 2. We provide members with a full range of opportunities within SLS 2. The SLS movement operates effectively and as one 2. Over 3 million Australians are engaged with SLS in an ongoing and meaningful way 3. We are rescue ready and integrated into the national, state and local emergency management systems 3. We offer diverse physical recreation and sport pathways 3. We are relevant in the eyes of the community and government 3. We have a massive social impact on our community and are proud to be building greater communities 4. We use effective risk management 4. We deliver efficient and flexible learning opportunities in a time efficient manner 4. We are resilient and sustainable in terms of people and finances 5. We are recognised as the peak advisory body in coastal safety 5. Leadership reflects the diversity of our membership 5. SLS is recognised as a leading agile, adaptive innovator

12 Surf Life Saving Australia Annual Report Scorecard 012 A. Extend lifesaving coverage to match community needs 2020 Strategic Intent What have we done in ? What are our priorities in ? 1. We have lowered the per capita coastal drowning rate by 50% Frontline surf lifesavers, lifeguards and support operations groups performed 11,711 rescues, 31,893 first aid treatments and 1,016,037 preventative actions. Patrolling members completed a total of 1.2 million volunteer hours on patrol. Provided support, through the states, to our frontline lifesavers, lifeguards and services to reduce coastal drowning. Delivered the 2013 National Coastal Safety Report. Delivered an annual Australian Lifeguard Magazine. Developed the Coastal Safety Hub (to display and enable graphical consideration of vital drowning prevention information). We minimised the national drowning toll to 84 which is 10 below the five year average. Distribute, manage and report on the Beach Safe Equipment Fund. Analysis of drowning data to develop effective intervention strategies to reduce death by drowning around our coastline. 2. We are the recognised accreditor of safety and coastal lifesaving services Continued to develop research project, Rocky Coasts: a framework for risk assessment in order to reduce drowning. Completed a research project with Griffith University titled Adapt between the flags: enhancing the capacity of Surf Life Saving Australia to cope with climate change and to leverage adaptation within coastal communities. Delivered the Australian Disaster Forum to coincide with the United Nations International Day for Disaster Reduction at Questacon, Canberra. Delivered the 34th edition of the Public Safety and Aquatic Rescue training manual for introduction in the 2014/15 season. Advocate Surf Life Saving (SLS) interests to the National Aquatic and Recreational Signage Style Manual in partnership with the Australian Water Safety Council. 3. We are rescue ready and integrated into the national, state and local emergency management systems Completed the development of the Tsunami Community Education Strategy on behalf of the Australian Tsunami Advisory Group, as part of our contribution to the National Tsunami Community Education Strategy. Continued our representation on groups and international committees including the Australian Emergency Management Volunteer Summit, the Australian Water Safety Conference, the Australian Emergency Management Volunteer Forum (AEMVF), the Australian Tsunami Advisory Group (ATAG) and the Australian New Zealand Safe Boating Education Group (ANZSBEG). Deliver a comprehensive assessment analysis to inform the Total Service Plan.

13 Section 1 Introduction 013 A. Extend lifesaving coverage to match community needs 2020 Strategic Intent What have we done in ? What are our priorities in ? 4. We use effective risk management Created and communicated a framework of risk control measures for SLSA. Established new safety initiatives for surf lifesavers including compulsory wearing of helmets for surf boat rowers in certain conditions, the wearing of lifejackets for all IRB drivers in training and competition and minimum entry requirements for competitors at The Aussies (Bronze Medallion and Cert II Public Safety). Continued to develop up to date smartphone and android software for existing risk management and assessment programs and applications. The Beachsafe app (3.0) was relaunched in November Continued research and development of an appropriate standard personal flotation device (PFD) to provide an appropriate flotation device that meets the needs of members. Continued the development of the personal protective equipment (PPE) project and determined a number of key safety initiatives for SLS members throughout lifesaving practice and competition. Through Surf Life Saving New South Wales (SLSNSW), continued the development of Project Blueprint - seeing the coastal public safety risk assessment for every beach and rock platform in NSW. Achieved significant developments in sport risk management including new smartphone risk applications, enhanced training and preparation of event volunteers and officials and the development of new processes and systems as part of event planning. Reviewed SLSA Policy 1.1 and Procedure 1.1 Water Safety to enhance our risk management practices. Our Beachsafe suite of public safety resources logged 1,120,774 unique visitors. A comprehensive Compliance Scorecard was introduced for SLSA and subsidiaries. Revised and updated the risk management policy and risk management procedures and framework. Ongoing representation to Australian Standards Committee regarding Under 50 buoyancy aids standard. Review safety initiatives introduced in 2013/14. Present comprehensive response to Coronial Inquest from 2012 Australian Surf Life Saving Championships. Implement new safety measures recommended by PFD trial.

14 Surf Life Saving Australia Annual Report Scorecard 014 A. Extend lifesaving coverage to match community needs 2020 Strategic Intent What have we done in ? What are our priorities in ? 5. We are recognised as the peak advisory body in coastal safety Provided lifesaving aid and assistance in 21 developing nations. Continued ACFID and AusAID accreditation processes. SLSA President Graham Ford continued in his term as the World President of the International Lifesaving Federation (ILS). Completed the RIPSAFE research project and presented findings at the 3rd International Rip Current Symposium, winning the Best Presentation award. Held a Rip Current Forum with the water safety industry to discuss the outcomes of the RIPSAFE project and develop a long term strategy for rip current safety education. Delivered the first National Coastal Safety Survey that will provide an ongoing analysis of the community s participation in aquatic activities, as well as attitudes, comprehension and adherence to coastal safety concepts. Established a project to deliver a dynamic surf hazard rating system for Australian beaches to enable individuals to manage their own risk exposure when visiting the coast. Consolidate and communicate amendments to the Water Safety Policy. B. Develop our people 2020 Strategic Intent What have we done in ? What are our priorities in ? 1. Our development and leadership programs are offered internally and externally and are highly valued Delivered a successful National Leadership College in Sydney in February Delivered a successful Leaders Masterclass in Victoria in May Continued participation, facilitation and support of the AEMVF Young Leaders Emergency Services Forum and the AEMVF Volunteer Leadership Programs. Continue to grow SLS membership and participation. Develop a SLS leadership pathway and alumni. 2. We provide members with a full range of opportunities within SLS Continued the implementation of the As One Change Management Plan - a Workforce Transition Plan. Developed the team managers education framework into different online courses for each layer of the framework. Updated the Harassment and Bullying policies following changes to the Fair Work Act Maintain and enhance the SLS awards and recognition program. Finalise the Workforce Transition Plan. Implement AVETMISS compliance requirements across education programs.

15 Section 1 Introduction 015 B. Develop our people 2020 Strategic Intent What have we done in ? What are our priorities in ? 3. We offer diverse physical recreation and sport pathways The Australian Life Saving Team enjoyed strong success winning the 2013 International Surf Rescue Challenge in Japan in September 2013 and then continued its rebuilding progress with a victory at the 2013 German Cup in November For the first time women were eligible to compete in the long course race format at the Schick Hydro Coolangatta Gold 2013 and were awarded equal prize money with their male counterparts. First prize was $25,000. Delivery continued of the Rescue 2014 campaign, On the Road to France. Re-development of the sport consultative model which saw the former Sport Standing Committee (SSC) disbanded and replaced with a Board Appointed Chair of Sport (Mr Dick Bignold) supported by eight national sport advisors. Implementation of the new National Coach Accreditation System commenced with national train the trainer workshops attended by all states in June 2014 for Foundation Coach and Development Coach courses. Delivered two national sport workshops which were attended by national sport advisors, state sport directors, state sport managers and SLSA management. Success for the official Australian Life Saving Team, regaining the World Lifesaving title at Rescue 2014 in France in September, Successful implementation and subsequent review of the inaugural Youth Championships at The Aussies. Successful implementation and subsequent review of the revised Interstate Championships format. Archive all Australian Sports Commission metrics in respect of Participation and High Performance. 4. We deliver efficient and flexible learning opportunities in a time efficient manner Developed an elearning Strategy, procedures and guidelines for use across national elearning platform continued. Developed an online Bronze Medallion course. Established the preferred SLSA culture and values through a series of workshops at both SLSA and the Surf Life Saving Foundation. Develop an SLS education pathway with alignment between SLSA and state/territory bodies. Represent SLS interest in Vocational Education and Training (VET) forums. 5. Leadership reflects the diversity of our membership SLSA delivered a National Awards of Excellence on Saturday 26 October, 2013 in Sydney. Launched a quarterly National Rescue of the Month award presentation as part of our Parliamentary Friends of Surf Life Saving initiative.

16 Surf Life Saving Australia Annual Report Scorecard 016 C. Ensure the movements long term sustainability 2020 Strategic Intent What have we done in ? What are our priorities in ? 1. All SLS clubs receive coordinated support Continued to provide new and enhanced IT systems to the frontline to enable our members and clubs to operate efficiently and to reduce paperwork. Facilitated the BRP gear and equipment grant through which BRP donated $360,000 worth of lifesaving equipment to 34 SLS Clubs and affiliated services around Australia at a subsidised cost. The Federal Government committed to an election funding promise of $15 million for Australia s peak water safety agencies as part of its policy to reduce drowning across Australia. This equates to an average $5,000 each year for five years or $25,000 for SLS clubs across Australia. Analysed research undertaken by Griffith University throughout the year, Adapt between the flags: Enhancing capacity to cope with climate change and to leverage adaptation, which will provide important information and direction for clubs subjected to extreme weather events and climate. Patrol uniforms to the value of $300,000 were provided to SLS clubs. Review processes and policies in respect of Gear and Equipment. 2. The SLS movement operates effectively and as one The Members Portal was launched and 4,680 Portal accounts were created as at June 30, We deliver a communications calendar in conjunction with all states. A revised Member Advisory Committee structure was implemented. 113,301 Lifesaving Online accounts and 19,114 new memberships created using Lifesaving Online. Develop and implement an Event Management system that can be used by all sections of SLS from clubs to the National Body to run both carnivals and special events including mass participation events, such as ocean swims. Conduct a review and scope costs of short and long term IT infrastructure needs. 3. We are relevant in the eyes of the community and government SLSA maintained its status as a tier one water safety body. Prime Minister of Australia, The Hon. Tony Abbott MP launched our 2013 National Coastal Safety Report at Parliament House in Canberra, ACT on Thursday 2 December, We re-launched our Parliamentary Friends of Surf Life Saving initiative, co-chaired by Sarah Henderson MP and Matt Thistlethwaite MP, at Parliament House in Canberra, ACT. Maintain our Quarterly Update for Parliamentary Friends of Surf Life Saving. Develop strong ties with Federal Government.

17 Section 1 Introduction 017 C. Ensure the movements long term sustainability 2020 Strategic Intent What have we done in ? What are our priorities in ? 4. We are resilient and sustainable in terms of people and finances Continued the 18 month roll out of SLSA s As One Change Management Plan - a workforce transition plan. Appointed new organisational structure inclusive of four General Manager (GM) positions in line with the new starting structure and functions as per the As One Change Management Plan - a workforce transition plan. Reviewed the value proposition for Surf Life Saving Corporate Partnerships Launched a fundraising awareness campaign to position SLS as top of mind as a cause that needs donations. Integrated Surf Life Saving Foundation as a wholly owned subsidiary of SLSA. Introduced a Human Resources scorecard outlining employee statistics (movements in Full Time Employment), Workplace Health and Safety checks and monitoring of any issues, outstanding leave accruals and employee entitlements, and internal grievances. This report is monitored on a monthly basis by the Finance, Audit and Compliance Committee (FACC). Developed and implemented a three year business plan linked to the SLS2020 Strategy that was endorsed by the SLSA Board. Implement SLSA Property Strategy Finalise recommendations from the Helicopter Operations Review regarding Southern Region Helicopter Rescue Service and sale to SLSNSW, and Northern Region Helicopter Rescue Service ceasing Helicopter Emergency Medical Service (HEMS) operations. Secure financial support through engagement of new corporate partners. Position Surf Life Saving as top of mind for community donations. 5. SLS is recognised as a leading agile, adaptive innovator Continued collaborative research project with UNSW, Rip Currents: An evidence based approach to safely navigating the beach s greatest drowning hazard. Develop and communicate key research findings related to climate change adaptation.

18 Surf Life Saving Australia Annual Report Scorecard 018 D. Involve all Australians & make a valued contribution to the Australian society 2020 Strategic Intent What have we done in ? What are our priorities in ? 1. We provide opportunities for all Australians to choose how they can be involved and feel valued for their contribution Delivered a successful national fundraising event to the wider Australian community through Boardies Day on Friday 28 March, Supported, through the states, the delivery of a successful Surf Club Open Day 2013 in NSW and QLD on Sunday 29 September, SLSA s History Committee continued projects to capture and commemorate SLS members who served in war as well as the full collation of Australian Championships results in line with the upcoming centenaries in 2015 of ANZAC landings at Gallipoli and surf sports competition. Undertook research to understand community drivers for engagement with Surf Life Saving. Create a fundraising and awareness campaign strategy for 3-5 years that positions SLSA as top of mind for community engagement and support. Launch the history book, Those Who Served. 2. Over 3 million Australians are engaged with SLS in an ongoing and meaningful way Our Beachsafe website received 1,214,205 page views with 4,017 Beaches information viewed. We launched a national awareness/fundraising campaign to mark the first day of summer on 1 December, 2013 which received over $2.5 million in media exposure. Review the Youth Policy Implement and monitor impact of Youth Engagement Program (YEP). Participation research conducted internally and externally with the aim to grow and enhance the SLS participation offering. 3. We have a massive social impact on our community and are proud to be building greater communities Delivered a highly successful Australian Surf Life Saving Championships 2014 at Scarborough Beach in Perth, WA where 5,080 members competed supported by 400 volunteers, officials and SLSA staff. Through the UTS research study Attributing the Social Contribution of Surf Life Saving Australia: Valuing the Social Capital of an Iconic Institution, identified that SLS s social and human capital contributes to the wider community through its individual members and the organisation itself; demonstrating our valuable role in creating great Australians and building better communities. Through our retail program, we donated discontinued stock to affiliated lifesaving organisations in third world countries to help them build their respective services. Expanded the number of volunteer surf lifesavers in developing nations through the Australian Volunteers for International Development (AVID program). Obtained results and analysed the report from UTS on Delivering, Identifying and Developing Social Inclusiveness through Surf Life Saving. Implemented The Aussies Review to bring our national movement and the community together in a safe and spirited celebration of the best of our lifesaving traditions, culture and sport. Finalise and communicate the social impact research. Conduct an organisation wide audit of child safe practices and review all related policies.

19 Section 1 Introduction Snapshot 019 Surf Life Saving Australia Ltd / / / /14 Change % 1 Revenue - sponsorships & grants ($,000) 19,121 19,794 19,536 19, % Revenue - total consolidated entity ($,000) 33,504 36,459 37,340 69, % Expenditure - total consolidated entity 33,250 35,899 37,023 68, % FTE employees - parent entity (i.e SLSA) % Surf Life Saving in Australia Membership Number of male members 89,357 93,377 93,249 94, % Number of female members 69,449 72,473 73,674 74, % Total membership 158, , , , % Number of Surf Life Saving clubs % Lifesaving Rescues performed by surf lifesavers + SLS support operations 12,042 12,610 8,048 8, % Rescues performed by ALS lifeguards 3 2,394 2,818 3,485 3, % First aid administered by surf lifesavers + SLS support operations 45,860 17,652 34,097 13,947-59% First aid administered by ALS lifeguards 3 21,659 17,326 30,548 17, % Preventative actions undertaken by surf lifesavers + SLS support operations 247, , , , % Preventative actions undertaken by ALS lifeguards 3 486, , , , % Education Number of Cert II Public Safety qualifications issued (Bronze Medallion) 8,830 8,333 7,404 8, % % of junior members receiving SLSA awards 49% 66% 71% 77% 8.45% Sport Number of competitors at The Australian Surf Life Saving Championships ,717 6,525 6,518 5, % Number of competitors at Schick Hydro Coolangatta Gold % Number of accredited officials 3,161 3,478 3,761 2, % Number of accredited coaches 2,701 2,790 2,817 2, % Community Number of Guardians of the Surf (Donors) 47,952 48,500 50,705 55, % Index 1 Indicates the percentage change from 2012/13 to 2013/14 2 Consolidated entity includes helicopter rescue service 3 Refers to services provided by SLS managed Australian Lifeguard Services

20 Surf Life Saving Australia Annual Report President & CEO s Report 020 It is with great pride that we present the 2013/14 Annual Report of Australia s peak coastal water safety body, Surf Life Saving Australia (SLSA). SLSA is an iconic Australian organisation of which we are justly proud. Our purpose is to save lives, create great Australians and build better communities. As such, we are always striving to improve the services we deliver. In 2013/14: Our frontline surf lifesavers, lifeguards and support operations groups performed 11,711 rescues, 31,893 first aid treatments and 1,016,037 preventative actions. We increased total membership numbers by 1% to a total of 168,622. Our patrolling members completed a total of 1.2 million volunteer hours on patrol. We distributed $20million to Surf Life Saving states and clubs from the Surf Life Saving Foundation ($11m), Federal Government ($6.6m) and commercial activities ($2.4m). The safety of the public, and our members, remains first and foremost, and our safety initiatives were a key priority in 2013/14. We continued extensive research and development of an appropriate standard personal flotation device (PFD) that meets the needs of members in lifesaving and competition. We continued the development of the Personal Protective Equipment (PPE) project and implemented a number of key safety initiatives for Surf Life Saving members throughout lifesaving practice and competition. Our team worked with Standards Australia and independent experts to implement changes that put the safety of our members and the public as the highest priority. During the year we mandated helmets for IRB patients in IRB training and competition. We also introduced helmets for use in surf boat rowing and life jackets for IRB training, competition and lifesaving operations to be implemented from 1st October We resolved that all competitors at the Australian Surf Life Saving Championships must hold a Bronze Medallion with Certificate II in Public Safety (Aquatic Rescue) to participate from 2015 onwards. We have also separated the U15 age group category from the Australian Surf Life Saving Championships to participate in a youth championship prior to the Open Championships. During this past year, we successfully implemented all of the projects outlined in the first 12 months of the As One Change Management Plan - a Workforce Transition (18 month) plan. We will continue to roll out steps in the As One Plan in 2014/15. We re-launched our Parliamentary Friends of Surf Life Saving initiative, cochaired by Sarah Henderson MP and Matt Thistlethwaite MP, at Parliament House in Canberra, ACT in December As part of the Parliamentary Friends of Surf Life Saving events, we profile and Our patrolling members completed a total of 1.2 million volunteer hours on patrol.

21 Section 1 Introduction 021 award our National Rescue of the Month winners, a program that recognises national excellence in lifesaving and rescues. This program was launched at the Parliamentary Friends of Surf Life Saving in February The Prime Minister of Australia The Hon. Tony Abbott MP launched the National Coastal Safety Report at Parliament House in December We completed the 34th edition of the Public Safety and Aquatic Rescue training manual, which reflects our commitment to Surf Life Saving training techniques. Thank you to all who contributed to its development. Other key milestones included our completion of the Tsunami Community Education Strategy, our contribution to National Tsunami Community Education Strategy on behalf of the Australian Tsunami Advisory Group. In October 2013, we launched our systematic online Members Portal to streamline communications to our members. We will continue to improve this communication system over the next 12 months. We also delivered a highly successful Australian Surf Life Saving Championships 2014 at Scarborough Beach (Perth, WA) with over 5,000 members competing, supported by almost 400 volunteers, officials and SLSA staff. We also continued our Rescue 2014 campaign, On the Road to France, supporting our Australian Life Saving Team who will compete at the Lifesaving World Championships in France in September We would like to take this opportunity to thank and acknowledge the following directors; Michael Crismale, Bob Creek, Kevin Larkins, Mark Fife OAM and Rick Wright OAM who have retired from the SLSA Board and thank them for their positive contribution to SLSA. We also thank all of the members of the SLSA Board and subsidiaries for their positive commitment, contribution and high levels of performance. The strength of SLSA is due to the hard work and dedication of our volunteers who are supported by our directors, staff, officers and committees as well as our states, branches and clubs. While this year has presented some challenges, we are proud to have reached a number of milestones, and thank our members for their ongoing support, in our mission to save lives, create great Australians and build better communities. Graham Ford President SLSA Greg Nance Chief Executive Officer Key Dates Jul National Inflatable Rescue Boat (IRB) Championships (Mindil Beach Darwin, NT) Aug National Pool Rescue Championships (Brisbane, QLD) Sept 2013/14 Kellogg s Nutri-Grain Trials (Salt Beach, QLD) 29 Sept Surf Club Open Day (NSW, QLD) 14 Oct Australian Disaster Forum (Canberra, ACT) 18 Oct SLSF AGM Oct Schick Hydro Coolangatta Gold 2013 (Coolangatta Beach, QLD) Oct International Water Safety Conference (Potsdam, Germany) 26 Oct SLSA AGM 26 Oct National Awards of Excellence (Sydney, NSW) 5-9 Dec AEMVF/AEMI Volunteer Leadership Program 1 Dec National Summer Fundraising Campaign launch 2 Dec 2013 National Coastal Safety Report launched by Prime Minister of Australia, The Hon. Tony Abbott MP Jan Interstate Surf Life Saving Championships (Sydney, NSW) 2-8 Feb National Leadership College (Sydney, NSW) 8 Feb Trans-Tasman Test Match for Surf Boats (Stockton, NSW) 13 Feb Parliamentary Friends of Surf Life Saving re-launch (Parliament House, Canberra, ACT) 28 Mar Boardies Day (national fundraising day) 31 Mar - 6 Apr Australian & Masters Surf Life Saving Championships (Scarborough Beach, WA) 3 Apr Annual Life Members Dinner 29 May - 1 Jun National Leaders Masterclass (Mt Macedon, VIC) 15 May Parliamentary Friends of Surf Life Saving Quarterly Update (Parliament House, Canberra, ACT) Jun Gatorade Clash of the Paddles (Hamilton Island, QLD)

22 Section 02 Surf Life Saving Australia Operations

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25 Section 2 Surf Life Saving Australia Operations Capacity & Capability 025 Overview The newly formed Capacity and Capability portfolio is responsible for Coastal Risk and Safety, Lifesaving operations, Surf Sports, Research and Education and Development. In 2013/14, as a part of the SLSA change management program, we combined the previously distinct units into an aligned Capacity and Capability portfolio in order to deliver an integrated service. This was to ensure that we are as effective and efficient as possible in delivering to our mandate, which spreads across all four pillars of the SLS2020 vision. Our deliverables include development of best practice policies to save lives, the quality of national public coastal safety education and operations, management of member development programs, development of consistent and relevant educational resources and practices, and enhancement of the participation, development and performance of athletes, coaches and officials through national sports operations, events and resources. Coastal Risk and Safety Over the 2013/14 summer, our surf lifesavers and Australian Lifeguard Service (ALS) lifeguards delivered a vital emergency service to the Australian community. Our impact in reducing drowning and reducing injury has been enormous with over 11,700 rescues, 31,000 first aids and 1,000,000 preventative actions. This work is keeping us on track to achieving our goal of 50% reduction in drowning by 2020, though we must remain vigilant to our goal, maintain our high levels of service and relentlessly innovate to ensure we succeed. With the support of the Australian Government, SLSA continues to be empowered to deliver an annual work plan strategically designed to fulfil our parent body responsibilities to the Surf Life Saving movement, and peak body responsibilities for the industry and the Australian community. The Government reinforced it s commitment to reducing drowning by granting an additional $10 million to SLSA under the Beach Drowning Black Spot Risk Reduction Program and the Beach Safety Equipment Fund. In 2013/14, the Total Service Plan remained at the foundation of our drowning prevention strategy. It focusses on delivering lifesaving services to meet community needs, ensuring safety is paramount, enhancing innovation within Surf Life Saving and making certain our movement operates efficiently. This year the Plan underwent a review, and it s now part of an important process underpinning all of our drowning prevention decisions at SLSA. Embodied in a Coastal Safety Hub at SLSA designed to display and consider key information, and enhanced through new elements such as the annual National Coastal Safety Survey, the Total Service Plan will continue to inform the next generation of innovation in drowning prevention. Our impact in reducing drowning and reducing injury has been enormous with over 11,700 rescues, 31,000 first aids and 1,000,000 preventative actions.

26 Surf Life Saving Australia Annual Report Capacity & Capability 026 We continued to research the hazards and conditions that present risks to the public, our membership and employees alike. All fieldwork was completed for the Rip Current Swimmer and Floater Experiment (RIPSAFE) Research Project with the University of New South Wales, Sydney University and the United States Naval Postgraduate Institute supported by an Australian Research Council Linkage Grant. The Research Team is now publishing findings across a range of journals. This critical research has delivered valuable insights to assist our understanding of rip current behaviour. The findings have been incorporated into the 34th edition of the Public Safety and Aquatic Rescue training manual to be released for the 2014/15 season. Safety is paramount across our operations, and we are committed to the safety and wellbeing of our members. The Personal Protective Equipment (PPE) project has continued with groundbreaking research being delivered into low-buoyancy lifejackets that enable lifesavers to complete necessary tasks but provide additional security and flotation if necessary. This research has broad implications for coastal safety and has been incorporated into the ongoing revision of the Australian Standard for Personal Flotation Devices. Consistent with this commitment to safety, SLSA determined that lifejackets must be worn during all IRB operations from 1 October, This is a significant decision that ensures surf lifesavers, as role models for the community, are displaying best practice in vessel operation. Lifejackets are not worn in almost all coastal boating drowning incidents, and increasing their wear is critical to achieving our goal of reducing drowning. A number of key operational projects commenced in 2013/14 to review and enhance efficiency across the organisation including the Surfcom Review, Data Management Analysis, Lifesaving Services Capability Analysis, the Gear and Equipment Certification and Compliance Program Review, and the Policy and Procedure reviews. These projects are designed to deliver clear understanding of the issues facing the movement, and develop simple solutions to minimise administrative burdens on the membership. Collaboration, partnerships and engagement with our broad range of stakeholders remained critical to underpinning SLSA s holistic approach to drowning prevention. We are pleased to report that this year SLSA was granted associate membership to the Australian Fire and Emergency Services Council (AFAC). Established as the peak body for Australasian fire, land management and emergency services, AFAC creates synergies across the industry and provides a valuable forum for SLSA to identify best practice and collaboratively find solutions to common problems faced by other emergency services. Finally, we would like to extend our thanks and gratitude to all our stakeholders and partners who have helped us achieve our goals over the past year, particularly the Australian Government, the Lifesaving Member Advisory Committee, Lifesaving Management Committee, Working Groups and Technical Advisors, members and staff across the country, and also industry and corporate partners. Together we can achieve our goal of a 50% reduction in coastal drowning by 2020, by saving lives, creating great Australians and building better communities. Development & Education Development Membership during the 2013/14 season remained steady with an increase of 1% bringing our membership to a total of 168,622. SLSA s role and ability in both engaging and developing youth was demonstrated through our membership figures with 46.5% (78,490) of our members under the age of 18 years. Of our members, 61,946 (36.7%), are junior activities members (5-13 years). These members are engaged in nipper

27 Section 2 Surf Life Saving Australia Operations 027 programs that develop personal, lifesaving and competition skills in a fun and safe aquatic environment. In 2013/14, SLSA s leadership programs continued to strengthen, develop and improve. Both the Leadership College and Leaders Masterclass successfully engaged the members involved and inspired them to act. In addition to internal programs, our engagement in broader community emergency management leadership programs continued to expand through the participation, facilitation and support of the AEMVF Young Leaders Emergency Services Forum and the AEMVF Volunteer Leadership Programs, both delivered by the Australian Emergency Management Institute (AEMI). The National Awards of Excellence was delivered as a successful standalone event in October 2013, both celebrating and recognising the outstanding achievements of our members (please see page 106 for 2013 winners list). The evening acknowledged the accomplishments of our members through the presentation of National Recognition Awards, Honours, Hall of Fame and Meritorious Awards. Education The focus in 2013/14 was the development of the 34th edition of the Public Safety and Aquatic Rescue training manual, ready for release in the 2014/15 season. This involved a number of volunteers and staff and our thanks are extended to everyone involved. With the move towards a more streamlined approach to education across the portfolios of Coastal Safety, Sport and Development, we are confident that this will result in consistently high quality training and assessment resources and practices. 168,622 Surf Life Saving members 46.5% of our members are under the age of 18 years 36.7% are junior activities members (5-13 years) engaged in nipper programs 2,180 accredited Surf Life Saving coaches 2,911 accredited surf officials

28 Surf Life Saving Australia Annual Report Capacity & Capability 028 Surf Sports 2013/14 was a time of positive activity for sport at SLSA. It is important to acknowledge the superb support offered by the many volunteers who make our sport happen. Thank you to our officials, coaches, team managers and those who have supported our sport development projects on committees and working groups. In particular we recognise the outstanding contribution of the National Sport Advisors who were appointed early in 2014 and have worked hard to enhance our sport for the future benefit of our members. Participation This past year, we reviewed SLSA s participation strategy to ensure we have a clear purpose in driving participation projects and associated targets, and also align our strategy to the Australian Sports Commission s (ASC) approach in growing and retaining participation in sport and physical activity. A number of major research projects were completed to ensure factors that trigger entry and retention into Surf Life Saving participation products are recognised, and appropriate enhancements are made to existing models. This important piece of work will continue through 2014/2015 and will unearth opportunities to consider additional participation models or products not currently provided. Sport Education People Development A number of enhancements were made to SLSA s sport education environment during 2013/14 following various evidence based reviews that were undertaken. Highlights from the year included: Curriculum developed to support the new National Coach Accreditation System (NCAS) which gained endorsement by the ASC. Production of the Foundation and Development coaching courses which include a combination of online elearning modules, online resource library of print, audio and video resources and practical discipline specific workshops. A National Officiating Accreditation System (NOAS) review was completed and the first meeting of the solutions phase was conducted, with the project working group in October A number of state sport development initiatives were supported, designed to build increased capacity and capability relative to specific state needs including coaching clinics, sport workshops/ conferences and illicit drugs in sport education. As at 30 June 2014, the total number of accredited Surf Life Saving coaches was 2,180. The total number of accredited surf officials was 2,911. Events The national sporting events portfolio for the 2013/14 year saw strong entries, growth in participation and strengthened relationships with event partners. The National IRB Championships, 2013 took place at Mindil Beach, Darwin, NT, in July The National Pool Rescue Championships were held in August, 2013 at the Sleeman Complex, Brisbane. The Schick Hydro Coolangatta Gold 2013 attracted 609 competitors over the long and short courses, individuals and team categories. The National Interstate Championships were held in January, 2014 in NSW at the Ryde Aquatic Centre and Newport Beach. The Australian Surf Life Saving Championships were held in April, 2014 at Scarborough Beach, WA. The Gatorade Clash of the Paddles was run over four exciting days at Hamilton Island, QLD in conjunction with Hamilton Island Events and Australian Outrigging Canoe Association (AOCRA), in June In collaboration with Kellogg s Australia, we delivered another successful Kellogg s Nutri-Grain IronMan and IronWoman Series with Shannon Eckstein and Courtney Hancock being crowned the Series Champions. 93 athletes attended the series trial at Salt Beach on the Tweed Coast in September, 2013 and competed for four series positions.