WORKSHOP SYSTEM REQUIREMENTS & GUIDELINES CONTENTS

Transcription

1 WORKSHOP SYSTEM R EQUIREMENTS AND GUIDELINES VIDA IN 2015, POINT-TO-POINT INFRASTRUCTURE

2 CONTENTS 1 INTRODUCTION VIDA IN Timeline REQUIREMENT DETAILS VIDA requirements Recommended specifications for VIDA workstation Point-to-Point connectivity requirements ELECTRONIC WIRING DIAGRAM TIE CONFIGURATION SPECIFICATIONS Network specifications Additional software requirements IsoView Adobe Acrobat Reader Microsoft Windows user account Vehicle communication tools DiCE J2534 devices ADMINISTRATION High availability Endpoint security Patch management APPENDICES Vendor reference for NAS storage ABBREVIATIONS HISTORY LOG EN INDEX Copyright Volvo Car Corporation 320EN01 2

3 1 INTRODUCTION This document describes the technical specifications and standards that need to be incorporated in independent workshops for running VIDA, TIE and other workshop applications in The new VIDA application, to be delivered in 2015, will meet the requirement of the new SPA vehicle model as well as for current available vehicle models. Eventually the current version of VIDA will cease to exist. Copyright Volvo Car Corporation 320EN01 3

4 2 VIDA IN 2015 SPA-based vehicles set to launch in 2015 will support diagnostics over Ethernet. An enhanced version of VIDA will be launched in tandem and will let the workshops work with SPA vehicles and other existing models from Volvo Cars. Connecting a SPA vehicle to VIDA will be done via a Point-to-Point connection, using an Ethernet cable between the computer running the VIDA application and the vehicle. 2.1 Timeline When the first release of the new VIDA application, launched in 2015 is delivered, the following mandatory components must be fulfilled in order to diagnose SPA vehicles: VIDA required components. Point-to-Point connectivity components. Requirements for VIDA (Feb 2015): VIDA requirements, see chapter 3.1 VIDA requirements on page 5. Point-to-Point connection requirements, see chapter 3.2 Point-to-Point connectivity requirements on page 6. Copyright Volvo Car Corporation 320EN01 4

5 3 REQUIREMENT DETAILS 3.1 VIDA requirements The following are the mandatory infrastructure components for VIDA: 1. Workstation with Windows 7 Pro/Enterprise or Windows 8.1 Pro. 2. Public internet must be facilitated at all workshops (see Volvo Cars Dealer Standards Document for Internet bandwidth requirement details). The internet connection is used for the communication between the VIDA workstations and the VIDA central servers. 3. Network storage of 500 GB is needed per customer organisation (Partner ID) to locally cache VIDA data. This should be made available either as a NAS drive or a shared folder - accessible to all VIDA workstations in the workshop. 4. Mobile internet - USB internet data card or smartphone internet source is needed for using VIDA on board during test-drives Recommended specifications for VIDA workstation It is the recommendation of Volvo Cars Customer Service that computer equipment bought for VIDA, should be possible to upgrade. If it is necessary to increase computer performance, it should be possible to increase RAM and replace hard drives easily. Furthermore, purchasing more memory will result in better performance since the use of virtual memory is minimised. VIDA will be delivered as a desktop application replacing existing VIDA on Web as well as VIDA All-in-one. Users of VIDA on Web and VIDA All-in-one will need to execute an installer package that installs the necessary software components in their workstations. For using the full version of VIDA, including diagnostics and software download, the workstation requirements are as presented in the table below. Item Recommended specification for VIDA used for diagnostics and SWDL Processor Core i3 and above 1 Memory 4 GB or above Local free disc space 10 GB 2 Connections Operating system File system 3 x USB 2.0 or higher (One for DiCE/ Ethernet, one for SWDL special tool and one for mobile internet in case of laptop) 3 Windows 7 Professional / Enterprise or Windows 8.1 Professional 4 NTFS Display resolution 1280 x Copyright Volvo Car Corporation 320EN01 5

6 If diagnostics and software download shall not be used, the workstation requirements are as presented in the table below. Item Recommended specification for VIDA used for parts and service Information access only Processor > Pentium IV, 1.3 GHz 1 Memory 2 GB or above Local free disc space 4 GB 2 Operating system File system Windows 7 Professional / Enterprise or Windows 8.1 Professional 4 NTFS Display resolution 1280 x Name of processors is frequently changed. This is examples of what to use. 2 This is the disc space that should be available before VIDA is installed. The recommendation is based on the increase of used disc space over three years. If you have other applications, allow extra space for these according to their requirements. 3 Additional USBs may be needed for other equipment, such as mouse and keyboard. 4 Windows Update must be enabled and all available updates from Microsoft need to be installed. 5 The VIDA application is developed for a 1280 x 1024 resolution. 3.2 Point-to-Point connectivity requirements SPA vehicles can be connected directly to a VIDA workstation with a standard Ethernet cable using network connectors for a Point-to-Point connection for diagnostics and software download. The following are the mandatory components required: 1. Additional Ethernet network adapters are required for each VIDA workstation to enable direct connectivity to the vehicle. It can be a PCI network card or a USB Ethernet adapter. Fig. 1 USB Ethernet adapter 2. OBD II connector with RJ45-OBD II adapter. 3. Ethernet cable type CAT5, CAT5e or CAT6 must be used for connectivity. Copyright Volvo Car Corporation 320EN01 6

7 4 ELECTRONIC WIRING DIAGRAM Electronic Wiring Diagrams (EWDs) are accessible through VIDA. It is also possible to run EWD as a standalone application. Java Runtime Environment and Adobe Reader have to be installed separately on the computer. When installing EWD on a computer which does not run VIDA, a pop-up will inform the user where to find the Java program and Adobe Reader on the internet. Copyright Volvo Car Corporation 320EN01 7

8 5 TIE TIE is used to report errors/discrepancies and to distribute information. To access TIE, Microsoft Internet Explorer 10 is required. Copyright Volvo Car Corporation 320EN01 8

9 6 CONFIGURATION SPECIFICATIONS 6.1 Network specifications The network related changes specifications are specified below. Central systems If a firewall is used, make sure that port 80 for http and port 443 for https are open. Network cable type Twisted-pair cables (CAT5, CAT5e, CAT6) shall be used for network connectivity. Universal Resource Locators The Universal Resource Locators (URLs) below will be used by VIDA. Make sure that the URLs are not blocked by a proxy or an external or internal firewall. Service URL Port Volvo Cars password server TBD TBD VIDA Admin AdministrationWeb 80 TIE Additional software requirements There are different plug-ins that are needed for VIDA to work properly, these are described below IsoView IsoView is an image viewing plug-in, automatically started together with VIDA. IsoView is included in the VIDA installation and there is no additional license fee Adobe Acrobat Reader Adobe Acrobat Reader is included in the VIDA installation Microsoft Windows user account In order to install VIDA, the Microsoft Windows user account has to be set to administrator. NOTE It is not possible to run VIDA logged in to the operating system with a guest account. Try to avoid having a domain policy that will override the normal rights for the supported user accounts. Some restrictions might make VIDA not work. For example a user must have right to change the registry since VIDA requires that when adding a DiCE. It is strongly recommended that all VIDA users logs in as administrators with full admin rights. Copyright Volvo Car Corporation 320EN01 9

10 6.3 Vehicle communication tools NOTE Vehicle communication tools are used to perform diagnostic readouts, diagnostic fault tracing and software downloads on vehicles built on platforms prior to SPA. For SPA vehicles, VIDA does not need to be connected to the vehicle through a communication tool. A vehicle communication tool transfers data from a VIDA workstation to the correct receiver in the vehicle. VIDA supports DiCE and J2534 devices. Volvo Car Corporation recommends DiCE for vehicle communication with vehicles built on platforms prior to SPA DiCE DiCE uses a Bluetooth connection to transfer information between VIDA and the vehicle. A USB cable can be used as an alternative to the Bluetooth connection. Please note that no third party Bluetooth dongles can be used with DiCE, only Volvo Cars DiCE equipment can be used. Multiple DiCEs It is possible to connect more than one DiCE to VIDA and download software to as many as three vehicles in parallel and have one vehicle in the diagnostic workflow at the same time. One VIDA workstation with four DiCEs can thus handle four vehicles simultaneously J2534 devices For all vehicles with model year 2004 and later, equipped with OBD and reprogramming capability, manufacturers shall comply with SAE J2534. There are two different versions of J2534: J can be used to download software to vehicles from, and including, model year J manages software to control modules on CAN HS (Controller Area Network High Speed) that are emission related. J cannot be used for diagnostics. J manages software download to control modules on both CAN HS and CAN MS (Controller Area Network Middle Speed). The hardware used to validate VIDA's compliance with J2534 can be purchased separately from third-party suppliers. Validation has been done using the following J2534 pass-thru devices: J2534-1: Actia Passthru+ XS and CarDAQ2534. J2534-2s: CarDAQ Plus. For more information regarding these devices, please contact the respective manufacturer. Copyright Volvo Car Corporation 320EN01 10

11 7 ADMINISTRATION 7.1 High availability It is recommended that all the network devices and servers should be configured in high availability mode. It is highly recommended to have redundant internet connectivity for high availability. Independent operators should consider having internet connectivity from multiple service providers to maintain high availability. It is also recommended to have redundant power supply for the network devices and servers. 7.2 Endpoint security Licensed and regularly updated version of antivirus software should be used to protect all servers and workstations. 7.3 Patch management Security patches (Microsoft or non-microsoft) should be applied on workstations, servers and non-windows systems on monthly/quarterly basis as applicable. Copyright Volvo Car Corporation 320EN01 11

12 8 APPENDICES 8.1 Vendor reference for NAS storage The below list presents recommended, but not mandatory vendors. It is the specifications that need to be met. Seagate Netgear NetApp Hitachi IBM HP Dell EMC Copyright Volvo Car Corporation 320EN01 12

13 9 ABBREVIATIONS CAT Category (cable) CAN HS Controller Area Network High Speed CAN MS Controller Area Network Middle Speed DiCE Diagnostic Communication Equipment NAS Network Attached Storage NTFS New Technology File System OBD On Board Diagnosis PCI Peripheral Component Interconnect RAM Random Access Memory SPA Scalable Product Architecture SWDL Software Download TBD To Be Decided TIE Technical Information Exchange USB Universal Serial Bus URL Universal Resource Locator VIDA Vehicle Information and Diagnostics for Aftersales Copyright Volvo Car Corporation 320EN01 13

14 10 HISTORY LOG EN01 Document created. Copyright Volvo Car Corporation 320EN01 14

15 11 INDEX A Abbreviations Adobe Acrobat Reader... 9 Antivirus software C Cable type, Ethernet... 6 Cable type, network... 9 Central systems... 9 Connection type for SPA vehicles... 4 D Diagnostic requirements... 5 DiCE E Electronic wiring diagram... 7 F Firewall, open ports... 9 H High availability mode I Installer package... 5 IsoView... 9 J J L Launch plan... 4 M Mandatory infrastructure components... 5 Mobile internet... 5 N Network specifications... 9 Network storage... 5 P Performance improvement... 5 Point-to-Point requirements... 6 Public internet... 5 R Requirements, overview... 4 S Security patches SPA, mandatory diagnosis components... 4 SPA vehicles... 4 SWDL requirements... 5 T TIE... 8 Timeline... 4 U URLs... 9 V Vehicle communication tools Vendor reference W Windows user account... 9 Windows version... 5 Workstation requirements... 5 Copyright Volvo Car Corporation 320EN01 15