Vattenfall Eldistribution AB, Sweden Project AMR Automatic Meter Reading

Transcription

1 Vattenfall Eldistribution AB, Sweden Project AMR Automatic Meter Reading Toveiskommunikasjon i Norge mai 2008, Gardemoen, Oslo Fra planleggning til ferdig installasjon och drift Erik Nordgren Projektchef AMR Vattenfall Eldistribution AB

2 Content of presentation Brief of Vattenfall Group Project overview Choosing right AMR Technology Cost development Strategy to achieve deliverables Lessons learned so fare Next steps 2

3 Vattenfall Group in brief BG Vattenfall Nordic (Sweden, Finland, Denmark) BG Vattenfall Central Europe (Germany, Poland) Europe s fourth largest generator of electricity and the largest generator of heat Vision: To be a leading European energy company Operations in Sweden, Finland, Denmark, Germany and Poland Electricity generation, transmission, distribution, sales and trading Heat generation, distribution and sales More than 32,000 employees Turn-over 15,200 MEUR (2007) Vattenfall AB is wholly owned by the Swedish State 3

4 The Background Why AMR in Vattenfall Management Vision Vattenfall is number one when the customer considers us as the obvious first hand choice Lars G. Josefsson, President & CEO I would like to understand my electricity bill. New legislation Customer demands Monthly readings for all customers at the latest 01 July 2009 Hourly readings for all customers having a subscription of electricity with a power limit Amperes at the latest by 1 July

5 The AMR project goal Install Automated Meter Reading for all distribution customers in Sweden latest by end of June 2009 to - support billing based on actual consumption - energy efficiency by enhancement of visualizing energy consumption 5

6 The AMR Business Case in Sweden DECREASED READING COST Decreased cost for move in / move out reading Decreased cost for suppliers change reading Reduced customer service cost 6

7 Project AMR status The AMR Project will be finalised according to time plan. About 95 % of exchanged in May The AMR system includes much more functions and technology that original planned such as power outage reporting, power quality reporting and alarms, power/peak control and remote switching. The total cost will be within investment decisions. 7

8 Project AMR Roll-out status in May 2008 AMR 3- Telvent (Dec 2005) Residential Meters, ordered Pilot 2400 meters in June 2006 in SW Massive roll-out started up in August 2006 in three regions, installed in May 08 AMR 2 Iskraemeco (July 2004) Residential & Hourly Meters, ordered Main part installed in Central Sweden and Gotland Residential finalised in June 2006 and Hourly Readed Meters in September 2006 AMR 1- Actaris (June 2003) Residential Meters, ordered Main part installed in SW Finalised in June

9 AMR-process overview Metering Communication and collections of data Data processing for core business processes PER Performance Event & Reporting System Communication PLC and GPRS Billing Critical for VF: Collecting system MAR MVS+ Metering Data Management System Processes 9

10 AMR Contract Implementation Process Preparation Collecting system Training Installation Roll Out Contract completion Project plans Systems interface Instructions Directions Material Installation of central collecting system Development, adjustments of systems Integration of systems Testing of systems Vattenfall Project AMR Meter installation.ppt Training on system Training of installers Start of Mile Stone Areas, ~ 5000 nodes Planning of infrastructure Installation of infrastructure Installation of meters Control of communication and Clean-up Site Acceptance Test and handling over Final Acceptance Guarantee period 10 13

11 Collection of Critical Data Metering Values Radio Residential DC P2P / GSM GSM values/day AMR 1 CUSTCOM Collecting system Total flow to retailers incl VF Residential: values/month SME: values/month PLC DC P2P / GPRS GPRS Residential values/day SME values/day AMR 2 ACOLLECT Collecting system Total flow MDMS Metering Data Management System values/day values/year ERP, my SAP / Billing PLC DC GPRS AMR 3 TITANIUM Collecting system External service supply Residential values/day Daily collection Daily collection Monthly transfer 11

12 Collection of Non Critical Data Alarms, Events DC Radio P2P / GSM DC PLC P2P / GPRS GSM GPRS AMR 1 CUSTCOM Collecting system AMR 2 ACOLLECT Collecting system MDMS Metering Data Management System Type of Non Critical Data, Daily Alarms 3 % General Events 55 % Missing Values 0,6 % Power Quality Incidences 100 % Power Outages 4 % Average percentage of metering points during a week in September 2007 ERP, my SAP / Billing PLC DC External service supply GPRS AMR 3 TITANIUM Collecting system PER Performance, Event & Reporting Alarm, Event- & Performance Data Meter- & network data Automatic, daily Manual, monthly 12 11

13 AMR meter functionality residential customers Hourly reading Meters manage to read hourly Remote upgrading Remote upgrade of meter software Power Outages Reporting of power outages > 3 minutes Reporting during outages - on demand Reporting during outages - automatic AMR1 AMR2 AMR3 13 % 17 % 70% Power Quality Reporting of power quality, f e over/under voltage Power Control Remotely disconnect customers. Remote load control of customer equipment Tamper detection Alarm of tamper - Terminal Cover Removal Alarm of tamper - Magnetic Tamper 13

14 AMR Market development Functionality Investment Cost Service Cost AMR 1 AMR 2 AMR 3 14

15 Strategy to achieve deliverables Use of Purchasing Power Measure of performance and progress KPI:s Installation, meter roll-out Actual compared to plan Hite-rate, Special case 1 Special case 2 Inspection remarks Meters DC:s Reliability Meters / DC No of faults compared to installed Performance P 24 = 99 % P 96 = 99,5 % Customer Satisfaction CSI Rating 1-5 Customer Complaints Investment & Service Cost Price / unit 15

16 What to learn from the Swedish experience Define your sourcing strategy! Use the competition! Accept multi technology! Use integrated information flow! Customer communication! Monitoring tools KPI:s Don t loose focus! 16

17 We have just seen the tip of the iceberg. Remote Meter Reading Customer Relationship Management Value Added Service Demand-side Management 17

18 AMR - next steps to Smart Metering and Smart Grid Business Case BC 1 BC 2 BC 3 BC 4 BC 5 BC 6 Description Power Outages Includes development of an interface to the Driss/TCS system for taking care of AMR outages data in operation centre during outage situations and a report in PER as an additional short term solution. Power Quality / Network analysis Includes development of a net topologic tool for net analysis regarding hourly energy consumption and power quality events based on the Netbas system. Additional functionality in MDMS and the collecting systems are needed to enable hourly meter values. Also a report in PER to be used regarding customer complains and general power quality issues will be developed. Energy Losses Illegal use of power A pilot project should be set up for approximately 50 net stations in special areas to verify the benefits and give us more information of how the information could be used in the organization before expand the investments to other areas. Power losses - Illegal upgrade of fuse size The investment includes development of a report in PER and system integration with MAR and collecting system for AMR 1 and 2, which will be used to solve the problem with customer who illegally upgrade the fuse size. Customer Service Efficiency Includes development of functions, which deals with spontaneous readings, ordered readings and tariff handling for AMR 1 and 2. The goal is to harmonize the functions with AMR 3. Alarm when zero (earth) fault occurs To implement the function, new software must be developed by the supplier of AMR 3 and system improvements in the PER system. 18

19 Smart Metering DRISS SCADA System Business Case Customer Relation Net planning System Business Case Net planning Business Case Outage Management MDMS Data storage -Meter values -Events -Alarms Metering System Integrate your smart metering system with your operational and customer system and you will get the smart grid 19

20 The Smart Grid Solution Smart Metering Metering Collecting System Meter Data Management System Smart Customer Interaction ERP CRM WEB Substation Automation RTUs Smart Network SCADA DMS OMS GIS Smart Operations Highly automated and interconnected system 20

21 Vattenfall Eldistribution AB Project AMR Automatic Meter Reading Thank you for your attention! For further information please contact Erik Nordgren, Head of AMR Project Phone: +46 (0)