Prices and conditions

Transcription

1 November 1, 2009 Prices and conditions DB SCHENKERparcel deliveries to companies DB SCHENKERprivpak deliveries to private individuals private parcels

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3 Contents Page DELIVERIES to companies (B2B) Parcel Domestic Parcel Europe Parcel World 11 Logistics Package (LPA) 12 Unit cage 1 Parcel Options and Supplementary services and charges 1 DELIVERIES to private individuals (B2C) Privpak Service Point Standard 1, 1 Privpak Service Point Economy 1, 1 Privpak Home 1, 1 Privpak To Work 1, 19 DELIVERIES Private parcels (C2C) Private Parcel 20 Privpak Options and Supplementary services and charges 21 Manual 22 Timetable Home 2 2 Transport documents 2

4 DB SCHENKERparcel Domestic With DB SCHENKERparcel Domestic sending a parcel in Sweden is simple, rapid and secure. All you need to do is produce a transport document, an STE label, using EDI support in one of the Schenkercertified TA systems. We handle the rest. Below is the basic information applicable to domestic parcel consignments. Weight: The maximum weight is 0 kg per parcel with a maximum of 99 kg per consignment. Volume: The maximum volume per consignment is 0. m (1 m = 20 kg). Dimensions per parcel: The maximum length per parcel is 1. m. Length + circumference must not exceed 2 m. Bulky parcels: The maximum length per parcel is 2. m. Length + circumference must not exceed m. Parcels/consignments that exceed the specified maximum dimensions and weight limits are subject to a surcharge (see page 1). Parcels over 1 kg: An individual parcel weighing over 1 kg should be marked with a symbol or label accordance with the recommendation issued by the Swedish Work Environment Authority. Multi-parcel consignments: The possibility of minimising the cost when several parcels are destined for the same consignee on the same day. If any parcel in the consignment is bulky, the whole consignment is classified as bulky. The minimum freight calculation weight is 20 kg. Freight calculation: Zone pricing applies (see price list). Invoicing: The minimum amount debited per monthly invoice is SEK 00. Timetable: The timetable includes the locations and postcode areas we serve as well as current transport times in Sweden. The timetable is available on our website Collection: DB SCHENKERparcel collections are as agreed (fixed collections). In the case of bookings made after 12.00, parcels are collected on the next collection day. If the number of consignments on one occasion is fewer than five () a collection charge is payable (unless other DB SCHENKERsystem goods are collected at the same time). Distribution: Delivery of parcels takes place according to the timetable to the stipulated delivery address, inside the company's door/gate or to a stated floor, reception desk or functioning incoming goods reception point. The consignee must be available during normal working hours, If this is not the case the following alternatives are available: 1. Parcels can be collected from Schenker's terminal by agreement. 2. Parcels can be delivered on payment of an extra charge as agreed. Location surcharge: Distribution to locations subject to a location surcharge takes place mainly via Service Points in the nearest town where parcels can be collected. The consignee is notified in advance either by text message or by post. If distribution to a specified delivery address is required, a distribution surcharge is payable. Transport documents: The procedure for filling in transport documents and STE labels is shown on page 2. See also the Instructions for transport documents brochure on our website. Uncollected parcels: Uncollected parcels are returned to the consignor after contact with them, at the freightpayer's expense, 1 days after arrival at the receiving terminal. A storage charge may be payable. Private individuals: See pages 1 2. Supplementary conditions: All goods must be packed so that they can withstand normal machine sorting. Fragile goods, liquids and paint should be packed in packaging approved by Förpackningskonsult* and marked with a special "Fragile goods" label. Vessels containing liquids should also be embedded in an appropriate absorbent material. The following goods may not be transported as DB SCHENKERparcel: Dangerous goods, weapons and ammunition, valuables, alcohol, tobacco products, live plants, live or dead animals, heated transport, refrigerated and frozen goods. Exceptions, see section 1. in the Terms & Conditions of Transport brochure. Price in SEK/consignment within the whole of Sweden, Zone 1 Maximum weight Standard Express 1 kg kg kg kg 9 kg 12 kg 1 kg 20 kg 0 kg 0 kg 0 kg 0 kg 99 kg ,1 Parcel surcharge for multi-parcel consignments: Zone 1: SEK 12 per parcel from and including the th parcel. Prices and complete information for Options and Supplementary services and charges are available on page 1 and in the Terms and Conditions of Transport brochure in the Options and Supplementary services and charges chapter. A fuel surcharge is payable and adjusted each month. For the current level see Bulky consignment Bulky consignment

5 DB SCHENKERparcel NSAB 2000 and Terms & Conditions of Transport: All transport is performed according to Schenker's Terms and Conditions of Transport and the General Conditions for Transport, Forwarding and Warehousing of the Nordic Association of Freight Forwarders (NSAB 2000). For domestic parcel consignments Schenker assumes extended responsibility for damage or loss up to the confirmed value, although limited to SEK 0,000 per delivery from one or several consignors to the same consignee on the same occasion. Brochures etc. on Schenker's website: The brochures and other material referred to in the text are also available as pdf files on our website Options & Supplementary services and charges OPTION Notification DESCRIPTION When notification is requested TO BE NOTIFIED must be written in capital letters on the transport document/ste label. The consignee's daytime telephone number must be given. If this information is missing, the consignee is notified by letter. A charge is made for notification even when the consignor has provided incomplete delivery details. Extra delivery time is required for consignments that are to be notified. Restricted volumes Transport of restricted volumes of dangerous goods can take place, with the exception of Class corrosive liquids. (For transport to/from Gotland, see Terms & Conditions of Transport brochure.) COD Top10/Express Extra goods insurance Consignee freight/ Other freight-payer POD The COD amount and the bank giro number should be written in the relevant box on the transport document/ste label. All parcels in the consignment must be marked COD. Extra delivery time may be necessary as COD consignments are notified. The notification charge is included in the price. Delivery to your customer before on the first working day after collection. Express delivery only takes place if all parcels in the consignment are marked Top10/Express. Locations that can be reached by Express are marked in the timetable on our website Prices are shown in the price list on the previous page. In the case of high-value goods, extra goods insurance ought to be taken out through Schenker. This is ordered when booking transport. This service is available when there is an EDI connection to Schenker. For price details see under Options on page 1. Not possible for COD or international parcels. If a copy of a receipt for the transport document/ste label or proof of delivery is required a charge is payable for each consignment. SUPPLEMENTARY SERVICES AND CHARGES EDI Extra distribution Invoice charge Incorrect transport documents Collection charge DESCRIPTION Customers not connected via EDI are subject to a charge for each consignment. When delivery was not possible because the consignee was not available. For customers with freight credit. Documents not approved by Schenker: when amending incorrect transport documents in the event of incomplete delivery information and EDI information that was incorrect or not sent. If the number of consignments on one occasion is fewer than five () and there is no collection of DB SCHENKERsystem goods at the same time. Location surcharge A location surcharge may be payable in certain cases (see page ). Uncollected parcels Amended disposal Consignment or parcel that exceeds the maximum weight limits or dimensions Parcels that remain uncollected for more than three () days after notification will be subject to a storage charge from day four () when written notification is sent to both the consignee and consignor. Applies when the consignor amends the transport instructions after the freight process has started. A charge is made for additional handling of parcels that cannot be sorted mechanically.

6 DB SCHENKERparcel Europe It is just as easy to send parcels to Europe as it is within Sweden. Schenker has a well-developed network in Europe, offering smooth, secure transport for you and your customers. The specific conditions that apply to DB SCHENKERparcel Europe are shown below. Weight: Single parcel maximum 0 kg. Single consignment maximum 99 kg. Bulk consignment maximum 99 kg. Volume: The maximum dimensions are: Length 2 m. Length + circumference m. Volume per single consignment 0. m (1 m = 20 kg). The volume limit per bulk consignment is per parcel, not per consignment. Multi-parcel consignments: The possibility of minimising the cost when several parcels are destined for the same consignee on the same day. The minimum freight calculation weight is 20 kg. Freight calculation: Zone pricing is applied for single and bulk consignments (see table on the next page). Timetable: The timetable shows the countries in which we operate in Europe and the rest of the world. See Timetable on page and pages Distribution: We reach your consignees according to a fixed timetable (see zones and transport times in the table on the next page). Transport times apply from Swedish postcode areas and From other postcode areas, there is one (1) extra transport day. Exceptions: Transport is not available to Svalbard and Jan Mayen in Norway, the Canary Islands, Ceuta and Melilla. For transport to vessels and exhibitions in Europe, please contact the Schenker Air and Ocean Division. Export documents: For transport to a third country (Norway, Switzerland and Turkey) an export application and a commercial invoice are enclosed. Only delivery condition '022' (DDU) is applied. For transport to Åland the consignee's VAT registration number must be given on the STE document. Additional export documents, in the form of commercial invoices, are required for consignments to: countries served by air, such as Bulgaria, Cyprus, Greece, Malta and Romania. areas in Europe with special tax and customs regulations in relation to the EU, such as Andorra, Gibraltar, Liechtenstein, Monaco, San Marino and the Vatican City. If the value of the consignment is less than,000 (approximately SEK,000) the export declaration can be made on the commercial invoice. In the case of a higher consignment value, an EUR1 certificate is used. The value of the commercial invoice cannot be zero (0). A statistical number and the value of the goods must be shown. Consignments to a third country can only be sent as DB SCHENKERparcel according to procedure code 1000, which means regular export. For consignments to a third country, Schenker reserves the right, pursuant to 10 and 11 of NSAB 2000, to charge the Swedish consignor for the cost of customs and VAT if these are not paid by the consignee. If information or documents required by customs are missing, the consignment is retained until the information is complete. A double customs clearance charge is then payable. NSAB 2000 and Terms & Conditions of Transport: The rules in the CMR Convention apply to international parcel consignments, which means a maximum of SDR./kg (approximately SEK 100/kg) for damaged or lost parcels. Extra goods insurance: If the value of the consignment exceeds the compensation level according to NSAB, it is recommended that extra goods insurance be taken out through Schenker in conjunction with the booking. Transport documents: The procedure for filling in the transport documents/ste label is shown on page 2. See also the Instructions for transport documents brochure on our website. Stamping of a country of origin certificate: SEK 2 Export clearance, including customs clearance in the consignee country: Norway SEK 10 per consignment Switzerland SEK 2 per consignment Turkey SEK 2 per consignment Bulk (A separate agreement must be signed): Bulk refers to the combined volume of a minimum number of consignments per loading day. For the Continent there must be at least 20 consignments per loading day. In the case of the Nordic countries (Denmark, Finland and Norway) the figure is at least 10 consignments per loading day and country. For the Baltic countries (Estonia, Latvia and Lithuania) the figure is at least 10 consignments per loading day for the whole region. In the case of fewer consignments per day the charges are in accordance with the normal price list for DB SCHENKERparcel International Single. Consignments must be pre-sorted according to area by the consignor and be sent in a sealed unit or parcel cage or on a plastic-wrapped pallet, marked with the distribution area in question. The labelling card can be ordered from your Schenker office. COD Cash On Delivery is not available. If there is delivery information about COD on the parcel note/transport document this is not regarded as an instruction to collect COD amounts in those cases where the consignee is outside Sweden. Private individuals: A consignment to a private individual is only possible if there is a separate agreement.

7 DB SCHENKERparcel Import package: Booking of an import package, with payment of freight in Sweden, is only possible if a separate agreement has been signed. A fuel supplement is payable and adjusted each month. For the current level see >Currency and Fuel Adjustment. Supplementary conditions: All goods must be packed so that they can withstand normal machine sorting. Fragile goods, liquids and paint must be packed in packaging approved by Förpackningskonsult* and marked with a special "Fragile goods" label. Vessels containing liquids should also be embedded in an appropriate absorbent material. The following goods may not be transported as DB SCHENKERparcel: Dangerous goods, weapons and ammunition, valuables, alcohol, tobacco products, live plants, live or dead animals, heated transport, refrigerated and frozen goods. Exceptions, see section 1. in the Terms & Conditions of Transport brochure. Price in SEK per consignment. Zone division Europe Country Postcode Transport Zones (the first digits) time (days) Andorra All postcodes Austria All postcodes Belgium/Luxembourg All postcodes 2 Bulgaria All postcodes Cyprus All postcodes - * Czech Republic All postcodes - 2 Denmark (Greater Copenhagen) 1 2 Other postcodes 2 2 Estonia All postcodes 2 Finland Other postcodes 2 France All postcodes Germany All postcodes 2 2 Gibraltar All postcodes Greece All postcodes - * Hungary All postcodes Maximum weight 1 kg kg kg kg 9 kg 12 kg 1 kg 20 kg 0 kg 0 kg 0 kg 0 kg 99 kg 19 kg 199 kg 29 kg 299 kg 9 kg 99 kg 9 kg 99 kg Countries, see Zone division Single Single Bulk Bulk Zone 2 Zone Zone 2 Zone ,011 1,19 1, 1, 1,9 1,92 1,9 2,20 2,1 2, 2,10 2, 2,92,100 2,0,1 Ireland All postcodes Italy 00- Other postcodes Latvia All postcodes 2 Liechtenstein All postcodes Lithuania All postcodes 2 Malta All postcodes Monaco All postcodes Netherlands All postcodes 2 Norway , 10, , , 200, , , , 200, , Poland All postcodes 2 Portugal Postcodes , Other postcodes Romania All postcodes - San Marino All postcodes Slovakia All postcodes - Slovenia All postcodes - Spain All postcodes Switzerland All postcodes Turkey All postcodes Parcel surcharge for multi-parcel consignments: Zone 2 and Zone : Under 100 kg SEK 2 per parcel from and including the th parcel. Zone 2 and Zone : Over 100 kg SEK per parcel from and including the th parcel. Maximum of 0 parcels per individual consignment in one bulk assignment. United Kingdom England, Wales 2 Scotland 2 Other postcodes 2 Vatican City All postcodes Åland All postcodes 2 Surcharges for Zones: *Surcharge SEK 200 Prices and complete information for Options and Supplementary services and charges are available on page 1 and in the Terms and Conditions of Transport brochure in the Options and Supplementary services and charges chapter.

8 DB SCHENKERparcel World It is now just as easy to send parcels anywhere in the world as it is in Sweden. We offer a global parcel network providing simple, secure transport for you and your customers. The specific conditions that apply to DB SCHENKERparcel World are shown below. Weight: Single parcel maximum 0 kg. Single consignment maximum 99 kg. Volume: The maximum dimensions per parcel are: Length 2 m. Length + circumference m. Volume limit per consignment 0. m (1 m = 20 kg). Multi-parcel consignments: The possibility of minimising the cost when several parcels are destined for the same consignee on the same day. The minimum freight calculation weight is 20 kg. Unlimited number of parcels per consignment. Freight calculation: Zone pricing is applied both for single parcels and multi-parcel consignments. Timetable: The timetable shows the countries in which we operate around the world (see table on pages 10 11). For distribution of larger consignments and to countries other than those listed in the timetable, contact the Schenker Air & Ocean Division. Distribution: The transport times stated in the Zone division on pages 10 11, apply from Swedish postcode areas and From other postcode areas, there is one (1) extra transport day. Exceptions: It is not possible to transport to countries subject to an embargo or other international trade barrier. Updated information regarding unlisted countries is available from your local Schenker office. Dangerous goods: DB SCHENKERparcel follows the regulations for air transport laid down by IATA (International Air Transport Association) and the regulations for road transport laid down by UN ADR. Companies that transport dangerous goods without declaring this in the labelling, documentation or packaging risk severe financial and legal consequences. Terms and Conditions of Transport: The Warsaw Convention applies to international parcel consignments outside Europe (for a definition of DB SCHENKERparcel Europe, see next page). In the event of damage or loss to parcels, the maximum compensation payable under the Warsaw Convention for goods affected is 1 SDR/kg (approximately SEK 20/kg) for the goods affected. Extra goods insurance: If the value of the consignment exceeds the compensation level according to the Warsaw Convention, it is recommended that extra goods insurance be taken out through Schenker in conjunction with booking. Transport documents: The procedure for filling in transport documents/ste labels is shown in the Instructions for transport documents brochure on our website. See also Page 2 in this brochure. Service restrictions: The highest permitted value per parcel is USD 0,000 or the equivalent amount in local currency. The highest permitted value or declared value per parcel for watches and jewellery (with the exception of trinkets 1 ) is USD 00 or the equivalent amount in local currency. COD Cash On Delivery is not available. If there is delivery information about COD on the parcel note or transport document this is not regarded as an instruction to collect COD amounts in those cases where the consignee is outside Sweden. Customs clearance: Routine customs clearance is carried out at no extra charge. Official stipulations lay down the specific documentary requirements that the consignor must follow for international consignments and which must contain the following information: Details of the consignor and consignee Goods description and value Country of origin Information regarding customs and VAT liability at the destination Private individuals: A consignment to a private individual is only possible if a separate agreement has been signed. Import package: Booking of an import package, with payment of freight in Sweden, is only possible if a separate agreement has been signed. A fuel surcharge is payable and adjusted each month. For the current level see >Currency and Fuel Adjustment. Supplementary conditions: All goods must be packed so that they can withstand normal machine sorting. Fragile goods, liquids and paint must be packed in packaging approved by Förpackningskonsult* and marked with a special "Fragile goods" label. Vessels containing liquids must also be embedded in an appropriate absorbent material. The following goods may not be transported as DB SCHENKERparcel: Dangerous goods, weapons and ammunition, valuables, alcohol, tobacco products, live plants, live or dead animals, heated transport, refrigerated and frozen goods. Exceptions, see section 1. in the Terms and Conditions of Transport brochure.

9 DB SCHENKERparcel DB SCHENKERparcel Europe covers the following countries: Andorra Austria Belgium Bulgaria Cyprus Czech Republic Denmark Estonia Finland France Germany Gibraltar Greece Hungary Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Malta Monaco Netherlands Norway Poland Portugal Romania San Marino Slovakia Slovenia Spain Switzerland Turkey United Kingdom Vatican City Åland 1 ) Trinkets: jewellery and watches where the retail value is less than USD 10 per parcel and which do not contain precious metals or precious stones. Price in SEK per consignment. Maximum weight 1 kg kg kg kg 9 kg 12 kg 1 kg 20 kg 0 kg 0 kg 0 kg 0 kg 99 kg Countries, see Zone division Zone Zone Zone Zone Zone ,1 1,2 1,0 1,9 2,11,0,19,2, ,11 1,2 1,2 1,10 2,00,1,21,02,9 92 1,0 1,00 1,21 1,2 2,012 2,9,9,91,9, ,09 1,220 1, 1,1 1,9 2,2,099,1,2,0 10, 09 1,02 1,20 1,11 1,20 1,910 2,0 2,,90,2,22 11,011 1, Parcel surcharge for multi-parcel consignments: Up to 99 kg SEK 2 per parcel, from and including the th parcel. * Förpackningskonsult: INNVENTIA AB is a world leader in research and development relating to pulp, paper, graphic media, packaging and biorefining. Our unique ability to translate research into innovative products and processes generates enhanced value for our industry partners. We call our approach boosting business with science. In April 2009 we changed our name from STFI-Packforsk to INNVENTIA. 9

10 DB SCHENKERparcel Zone division World Country Transport Country code Zone time (days) Country Transport Country code Zone time (days) Albania Algeria American Samoa Angola Anguilla Antigua Argentina Armenia Aruba Australia Azerbaijan Bahamas Bahrain Bangladesh Barbados Barbuda (Antigua) Belarus Belize Benin Bermuda Bhutan Bolivia Bonaire (Dutch Antilles) Bosnia-Herzegovina Botswana Brazil British Virgin Islands Brunei Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Islands Cayman Islands Central African Republic Chad Chile China Colombia Congo Brazzaville Congo, Democratic Republic Cook Islands Costa Rica Croatia Curacao (Dutch Antilles) Djibouti Dominica Dominican Republic AL DZ AS AO AI AG AR AM AW AU AZ BS BH BD BB AG BY BZ BJ BM BT BO AN BA BW BR VG BN BF BI KH CM CA CV KY CF TD CL CN CO CG CD CK CR HR AN DJ DM DO Dutch Antilles East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Ethiopia Faroe Islands Fiji French Guyana *) French Polynesia Gabon Gambia Georgia Ghana Granada Greenland Guadeloupe *) Guam Guatemala Guernsey Guinea Guyana Haiti Honduras Hong Kong Iceland India Indonesia Iraq Israel Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Kosrae (Micronesia) Kuwait Laos Lebanon Lesotho Liberia Libya Macau Macedonia AN TL EC EG SV GQ ER ET FO FJ GF PF GA GM GE GH GD GL GP GU GT GG GN GY HT HN HK IS IN ID IQ IL CI JM JP JO KZ KE KI KG FM KW LA LB LS LR LY MO MK Local variations in transport times may occur in remote areas in different countries. *) Only an export invoice is required. 10

11 DB SCHENKERparcel Country Transport Country code Zone time (days) Country Transport Country code Zone time (days) Madagascar Malawi Malaysia Maldives Mali Marocco Marshall Islands Martinique *) Mauritania Mauritius Mexico Micronesia Moldavia Mongolia Montenegro Montserrat Mozambique Namibia Nepal Nevis (St Kitts) New Caledonia New Zealand Nicaragua Niger Nigeria Oman Pakistan Palau Palestine (West Bank, Gaza) **) Panama Papua New Guinea Paraguay Peru Philippines Ponape (Micronesia) Puerto Rico Qatar Réunion *) Rota (North Marianas) Russia Rwanda Saba (Dutch Antilles) Saint Barthélemy / Saint Barths (Guadeloupe) Saint Christopher (Saint Kitts) Saint Croix (US Virgin Islands) Saint Eustatius (Dutch Antilles) Saint John (US Virgin Islands) Saint Kitts & Nevis Saint Lucia MG MW MY MV ML MA MH MQ MR MU MX FM MD MN ME MS MZ NA NP KN NC NZ NI NE NG OM PK PW PS PA PG PY PE PH FM PR QA RE MP RU RW AN GP KN VI AN VI KN LC Saint Maarten (Dutch Antilles) Saint Thomas (US Virgin Islands) Saint Vincent & the Grenadines Saint-Martin (Guadeloupe) Saipan (North Marianas) Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Solomon Islands South Africa South Korea Sri Lanka Surinam Swaziland Syria Tahiti (French Polynesia) Taiwan Tajikistan Tanzania Thailand Tinian (North Marianas) Togo Tonga Tortola (British Virgin Islands) Trinidad & Tobago Truk Islands (Micronesia) Tunisia Turks & Caicos Islands Tuvalu Uganda Ukraine Union Island (St Vincent & the Grenadines) United Arab Emirates Uruguay USA US Virgin Islands (US) Uzbekistan Wallis & Futuna Vanuatu Venezuela West Samoa Vietnam Virgin Gorda (British Virgin Islands) Yap (Micronesia) Yemen Zimbabwe AN VI VC GP MP SA SN RS SC SL SG SB ZA KR LK SR SZ SY PF TW TJ TZ TH MP TG TO VG TT FM TN TC TV UG UA VC AE UY US VI UZ WF VU VE WS VN VG FM YE ZW Local variations in transport times may occur in remote areas in different countries. *) Only an export invoice is required. **) Only documents are delivered no parcels. 11

12 DB SCHENKERparcel Logistics Package This service is aimed at companies with extensive goods flows and special requirements for rational parcel management. Each parcel is picked individually and itemised according to consignee and invoice date. You transfer information to us by EDI and we make one or more collections from your premises on the same day and put the parcel together for the consignee. All you need to do is to fill in the transport document. We take care of the rest. The specific conditions that apply to Logistics Package are shown below. Otherwise, the same terms and conditions apply as for DB SCHENKERparcel Domestic on pages. Weight: The maximum weight is 0 kg/parcel. Dimensions per parcel: The maximum length is 2 m. The maximum volume is 0.10 m. In the case of larger parcels, please contact your nearest Schenker office. Number of parcels: There is no limit on the number of parcels. Input data: All information interchange must take place via EDI. A transport agreement with agreement prerequisites must be signed. Transport document: STE label with specified details as described in our IGI (Instructions for goods labelling and information interchange) under the LPA (Logistics Package) supplement. IGI are provided by your Schenker representative. Delivery details/receipt reference: See IGI with a supplement for LPA. Tracking: For current consignment information and delivery details, please see our website Timetable: Further information is available on our website including relevant transport times in Sweden. Large deliveries: For large, regular deliveries to individual consignees, see Unit cages or our brochure DB SCHENKERconcepts. Freight calculation: The price is calculated and the tariff assessed according to consignee and delivery day. The price is based on weight or volume (20 kg/m ) and the number of parcels. Freight payment: The freight is paid by the consignor or another freight-payer. Uncollected parcels are returned to the consignor 1 days after arrival at the receiving terminal. Delivery: All parcels that are available for delivery are delivered. No parcels are held back to await other parcels in the consignment that are late arriving. Price in SEK per consignment. Maximum weight 1 kg kg kg kg 9 kg 12 kg 1 kg 20 kg 0 kg 0 kg 0 kg 0 kg 99 kg 19 kg Standard Express Parcel surcharge for multi-parcel consignments: A surcharge of SEK 12 per parcel is payable from the th parcel upwards

13 DB SCHENKERparcel Unit cages DB SCHENKERparcel Unit cages are suitable for companies that send a large number of parcels to the same consignee at the same time. We provide cages, which are packed and marked with an STE label. We then collect the full cage and deliver at a unit price. The specific conditions that apply to Unit cages are shown below. Otherwise, the conditions for DB SCHENKERparcel Domestic apply, see pages. Separate agreement: A supplement to your ordinary transport agreement must be signed for Unit cages. This can only be signed where an ordinary DB SCHENKERparcel flow is included. Extra distribution: If the consignee is not available at the time of delivery, the cages are taken back. A new delivery takes place following agreement with the consignee and on payment of an extra charge. Weight: The maximum weight is 00 kg/unit cage. Dimensions per Unit cage: The height, including the load pallet, is 100 mm. The basic pallet dimensions are 00 x 1200 mm. Consignment size: A maximum of three () Unit cages per delivery. Larger consignments are transported as DB SCHENKERdirect. Unit cage requirements: Only corrugated cases dispatched by us, marked Schenker Enhetsbur can be used. Transport document: The procedure for filling in the STE label is shown on page 2. See also the Instructions for transport documents brochure on our website. Freight calculation: The prices are based on the number of cages in each consignment. Timetable: See DB SCHENKERparcel Domestic (page ). Collection: The Unit cages collected from the consignor are as agreed in conjunction with the collection of ordinary parcels. Input data: A transport agreement with agreement prerequisites must be signed. All information interchange must take place via EDI. Schenker's certified TA system can also be used. Further information is available at Extra goods insurance: In the case of high-value goods, extra goods insurance ought to be taken out through Schenker. This can be ordered when the transport is booked. Number of cages: 1 2 Price in SEK per Unit cage: 1,00 1,0 1

14 DB SCHENKERparcel Options and Supplementary services and charges Domestic Europe World Logistics package Unit cage STE transport label Options Notification SEK 0 per consignment Restricted volumes of dangerous goods Bulk, co-ordination of several consignments COD: SEK 0 per consignment Top10/Express Extra goods insurance Consignee freight/other freight-payer: SEK per consignment POD: SEK 0 per parcel Tariff assessment Supplementary services and charges EDI Customers not connected via EDI are subject to an EDI surcharge of SEK 12 per consignment. Extra distribution When delivery cannot be made because the consignee was not available, the consignor is debited. The minimum amount per invoice is SEK. Invoice charge Customers with credit are debited SEK per invoice. Incorrect transport documents A charge is made for incomplete or incorrect transport documents/infor- mation and for incorrect or unsent EDI details. SEK per consignment. Collection If the number of consignments on any one occasion is fewer than five, and where other goods are not collected at the same time, there is a charge of SEK 0 per collection. Location surcharge A location surcharge may be payable, (see page ). Uncollected parcels Parcels that remain uncollected for more than days after notification will be subject to a storage charge from day of SEK per day for each consignment. Amended disposal Applicable when the consignor amends the transport instructions. SEK 10 per consignment. Oversize Consignments or parcels exceeding the maximum dimensions or weight limits are subject to a charge of SEK 20 per consignment/parcel. 1 Further information regarding Options and Supplementary services and charges is available in the Terms and Conditions of Transport brochure.

15 DB SCHENKERprivpak Deliveries to private individuals DB SCHENKERprivpak offers three different delivery alternatives to private individuals and small companies via an Service Point, to the person's home or to the person's place of work. With DB SCHENKERprivpak the consignee can choose where the delivery is to be made. General terms and conditions applicable to deliveries to private individuals. Input, registration and booking: A transport agreement with agreement prerequisites must be signed. Schenker must receive an EDI file from the consignor containing all the necessary details. If EDI is not received by Schenker in conjunction with registration at the terminal, further processing is discontinued until correct EDI is received. Use a TA system approved by us. This ensures that the EDI and transport document requirements are satisfied. TA system providers: There are functional differences between the TA systems recommended by Schenker. For specific information about each TA system, contact the TA provider or Schenker's local EDI representatives. See under certified TA providers. Parcel Service Points are mainly located where people live or work. Parcels are collected by the consignee at one of the approximately 1,0 Schenker Privpak parcel Service Points. The service offers flexibility regarding when and where the parcel can be collected. It could be from the parcel Service Point near your place of work or perhaps the one near your house in the country you decide. The service is ideal for e-business/mail-order customers where simplicity in handing returns and COD is an obvious element. There could be local deviations. For sparsely populated locations the distance is greater to the nearest parcel Service Point. A list of parcel Service Point can be found at Notification: Notification takes place by text message, , letter or telephone. The choice of notification method could differ from one service to another. For further information see the respective service on the following pages. Collection: Parcels are collected according to a fixed collection arrangement or by booking at the nearest Schenker office. For bookings made after parcels are collected the following delivery day. Where less than five consignments are collected on the same occasion a collection charge is payable (unless other Schenker goods are to be collected at the same time).** Timetable: The timetable includes the locations and postcode areas we serve as well as current transport times in Sweden. Distribution: Distribution takes place through the DB SCHENKERprivpak network, comprising some 1,0 parcel Service Points. Parcel Service Points are mainly small stores and filling stations. When you register, your TA system suggests the nearest Service Point although you are free to choose from all Service Points in the country. Our network of Service Points can be seen on our website Return flow: By using a prepaid return label the consignee can return a parcel to the consignor by handing the parcel in at a parcel Service Point of their choice or by purchasing a return label at the Service Point. The cost is shown in the agreed price list. The return flow leaves the parcel Service Point each day stated in the timetable although with extra lead time for handling returned parcels. Supplementary conditions: All goods must be packed so that they can withstand normal machine sorting. Fragile goods, liquids and paint should be packed in packaging approved by Förpackningskonsult* and marked with a special "Fragile goods" label. Vessels containing liquids must also be embedded in an appropriate absorbent material. The following goods may not be transported as DB SCHENKERprivpak: Dangerous goods (not even in limited amounts), weapons and ammunition, valuables, alcohol, tobacco products, live plants, live or dead animals, heated transport, refrigerated and frozen goods. Exceptions, see section 1. in the Terms and Conditions of Transport brochure. Security: Before a parcel is handed over the consignee must confirm his/her identity. In the case of notification by text message the consignee quotes the PIN code stated in the notification. A parcel can be handed over to a person other than the consignee stated in the address if the person collecting can produce the consignee's identification or their own identification. ** Does not apply to the Service Point Economy service. 1

16 DB SCHENKERprivpak Service Point Standard With the Service Point Standard service we send goods to private individuals and small companies in Sweden. The consignee decides when and where delivery will take place. We have around 1,0 parcel Service Points to choose from. Weight: The maximum weight is 20 kg per parcel. Number of parcels per consignment: Only one parcel per consignment. Dimensions per parcel: The maximum length per parcel is 1.2 m. Length + circumference must not exceed 2 m. Bulky parcels: The maximum length is 1. m. Length + circumference must not exceed m. Parcels that exceed the stated dimensions and weight limits are subject to a surcharge. Notification: Notification takes place by text message, or letter. Differences can vary between the various TA systems. A reminder is sent seven () days after arrival at the parcel Service Point. See also page 1. Uncollected parcels are returned to the consignor 1 days after arrival at the Service Point. Adaptation potential NSAB 2000 and Terms and Conditions of Transport: All transport is performed according to Schenker's Terms and Conditions of Transport and the General Conditions for Transport, Forwarding and Warehousing of the Nordic Association of Freight Forwarders (NSAB 2000). In the case of Service Point services, Schenker assumes expanded liability for damage or loss up to a confirmed goods value, although subject to a limit of SEK,000 per consignment. Options for Service Point Standard Adaptation Tracking, integration Service Point network, interface Description The potential for a customer to integrate tracking into the customer's own business system or webshop Possibility for the customer to integrate a module to select or search for an Service Point in its own web solution or webshop COD amounts and the bank giro number should be written in the relevant box on the transport document in conjunction with registration/booking. The prices are given in the price list below. Price in SEK per consignment within the whole of Sweden, Zone 1 Maximum weight Standard Incl. Bulky Incl. parcel COD parcel COD 1 kg kg kg kg 9 kg 12 kg 1 kg 20 kg Bulky consignment

17 DB SCHENKERprivpak Service Point Economy With the Service Point Economy service you send parcels to private individuals and small companies throughout Sweden via a packing consolidation hub. The normal delivery time is two days. Very competitive prices for large parcel flows. The service is directed mainly at large parcel flows over 10,000 parcels per year and for parcels where the size and structure are suitable for consolidation. Weight: The maximum weight is 1 kg per parcel (bulky 20 kg). Number of parcels per consignment: Only one parcel per consignment. Dimensions per parcel: The maximum length per parcel is cm. Length + circumference must not exceed 2 m. Bulky parcels: Class 1: 2 m. Length + circumference maximum 2. m. Class 2: 2. m. Length + circumference maximum m. Maximum length per parcel 1. m. Maximum weight 20 kg per parcel. Parcels that exceed the above maximum dimensions and weight limits are subject to a surcharge for transfer to another suitable Schenker service. Pricing: According to a separately signed agreement. Consignment charges are made in weight and volume intervals and with two classes for bulky parcels. For further information, contact the sales representative at your local Schenker office. Notification: The consignee is notified by text message, or letter. The consignor can decide which method they prefer when registering the consignment in the TA system. Apart from notification, a reminder is sent 12 and 2 days after arrival at the parcel Service Point, or after seven days if an uncollected parcel is returned after 1 days. Uncollected parcels are returned to the consignor 1 or 0 days after arrival at the Service Point. Charges according to the price list. NSAB 2000 and Terms and Conditions of Transport: All transport is performed according to Schenker's Terms and Conditions of Transport and the General Conditions for Transport, Forwarding and Warehousing of the Nordic Association of Freight Forwarders (NSAB 2000). In the case of Service Point services, Schenker Privpak assumes expanded liability for damage or loss up to a confirmed goods value, although subject to a limit of SEK,000 per consignment Adaptation potential Adaptation Tracking, integration Service Point network, interface Description Possibility for the customer to integrate tracking into its own business system or webshop. Possibility for the customer to integrate a module to select or search for an Service Point in its own web solution or webshop Note: Further adaptation can take place in accordance with the customer's wishes. For more information, contact your local Schenker office. Customer service: If you need help our customer service department will assist you in every way possible. Parcel matters are resolved in the first instance through the case handling function in our customer portal: 1

18 DB SCHENKERprivpak Home Daytime (without notification and a receipt) Home Daytime with notification (with a receipt) Home Evening with notification (with a receipt) DB SCHENKERprivpak Home is as safe, simple way of delivering goods to private individuals in Sweden. Delivery takes place during the day or evening when the consignee is at home and can receive the goods in person. The specific terms and conditions that apply to the Home product are stated below. Otherwise the same terms and conditions apply as stated on page 1. Weight: The maximum weight is 0 kg per parcel with a maximum of 99 kg per consignment. Volume: The maximum volume per consignment is 0. m (1 m = 20 kg). Dimensions per parcel: The maximum length per parcel is 1. m. Length + circumference must not exceed 2 m. Bulky parcels: The maximum length per parcel is 2. m. Length + circumference must not exceed m. Parcels/ consignments that exceed the specified maximum dimensions and weight limits are subject to a surcharge (see page 1). Multi-parcel consignments: The possibility of minimising the cost when several parcels are destined for the same consignee on the same day. If any parcel in the consignment is bulky, the whole consignment is priced as bulky. The minimum freight calculation weight is 20 kg. Freight calculation: Pricing for Zone 1 applies with the surcharges listed below based on the weight and consignment. Notification: All consignments are notified by text message or by or telephone. Consequently, the consignee's landline or mobile telephone number where they can be reached during the day must always be given. COD: Delivery can be made COD and on payment of a charge. See price list below. This does not apply to the service Home Daytime (without notification and a receipt). Extra goods insurance: In the case of high-value goods, extra goods insurance ought to be taken out through Schenker. This is ordered when booking transport. This does not apply to the service Home Daytime (without notification and a receipt). Prices and complete information for Options and Supplementary services and charges are available on page 21 and in the Terms and Conditions of Transport brochure in the Options and Supplementary services and charges chapter. Input data: A transport agreement with agreement prerequisites must be signed. See page 1. NSAB 2000 and Terms and Conditions of Transport: All transport is performed according to Schenker's Terms and Conditions of Transport and the General Conditions for Transport, Forwarding and Warehousing of the Nordic Association of Freight Forwarders (NSAB 2000). In the case of domestic parcel consignments, Schenker assumes expanded liability for damage or loss up to a confirmed goods value, although subject to a limit of SEK 0,000 per delivery from one or several consignors to one and the same consignee on one and the same occasion. The Home Daytime service comprises delivery without notification or proof of delivery. Liability for any goods that may disappear following delivery rests entirely with the consigning customer. Timetable: The timetable for the Home alternative is given in this brochure (see pages 2 2). It contains the postcode areas we serve during the evening. For other postcode areas, the ordinary Schenker timetable with daytime delivery applies. Delivery: Home delivery takes place, following notification, during the evening, weekdays , in the postcode areas stated in the timetable on pages 2 2. Delivery takes place to all other areas daytime. Maximum weight 1 kg kg kg kg 9 kg 12 kg 1 kg 20 kg 0 kg 0 kg 0 kg 0 kg 99 kg Standard parcel Bulky consignment payschenker: Make use of our secure card payment system and pay via our website >payschenker Note: Surcharges in the price list below are also payable in conjunction with agreement regarding collection at a terminal. Price in SEK per consignment throughout the whole of Sweden, Zone 1 Daytime Daytime with notification Evening with notification Surcharges Surcharge on the net price Surcharge on the net price Surcharge including In the case of a parcel weighing in excess of 0 kg or for larger consignments (several parcels) up to 999 kg, please contact your nearest Schenker office to book DB SCHENKERsystem HomeDelivery Surcharge including COD COD

19 DB SCHENKERprivpak To work DB SCHENKERprivpak To work is a simple means for a consignee/orderer to have a parcel delivered to their workplace. The consignee is notified by text message or by and can then collect the parcel at the reception desk/incoming goods reception point. The consignee/orderer must ensure that the employer approves this method of delivery for private parcels to the workplace before placing the order. Schenker's liability ceases once delivery has been made to the address provided. Weight: Maximum weight 0 kg per parcel and a maximum of 99 kg per consignment. Dimensions per parcel: Maximum length 1. m. Length + circumference must not exceed 2 m. Bulky parcel: Maximum length per parcel 2. m. Length + circumference must not exceed m. Multi-parcel consignments: The possibility of minimising the cost when several parcels are destined for the same consignee on the same day. If any parcel in the consignment is bulky, the whole consignment is priced as bulky. The minimum freight calculation weight is 20 kg. Freight calculation: Pricing for Zone 1. Input data: A transport agreement with agreement prerequisites must be signed. See page 1. Timetable: The timetable includes the locations and postcode areas we serve as well as current transport times in Sweden. The timetable is available on our website payschenker: Make use of our secure card payment system and pay via our website > payschenker Extra goods insurance: In the case of high-value goods, extra goods insurance ought to be taken out through Schenker. This is ordered when booking transport. Delivery details: The consignee company's name and delivery address are stated. If notification is by text message, the consignee's/orderer's name and mobile telephone number should also be given. Delivery: Delivery to the stated address takes place according to the timetable. The consignee must be available during normal working hours If not, the following alternatives apply: 1. The parcel can be collected at the Schenker terminal following prior agreement. 2. The parcel can be delivered as agreed subject to an extra charge. NSAB 2000 and Terms and Conditions of Transport: All transport is performed according to Schenker's Terms and Conditions of Transport and the General Conditions for Transport, Forwarding and Warehousing of the Nordic Association of Freight Forwarders (NSAB 2000). In the case of domestic parcel consignments, Schenker assumes expanded liability for damage or loss up to a confirmed goods value, although subject to a limit of SEK 0,000 per delivery from one or several consignors to one and the same consignee on one and the same occasion. Price in SEK per consignment within the whole of Sweden, Zone 1 Maximum weight 1 kg kg kg kg 9 kg 12 kg 1 kg 20 kg 0 kg 0 kg 0 kg 0 kg 99 kg Standard Including Bulky Including efterparcel COD parcel COD Bulky consignment COD amounts and the bank giro number should be written in the relevant box on the transport document/ste label and marked COD. 19

20 DB SCHENKERprivpak Private parcels As a private individual you can now use our nationwide system of parcel Service Points when you need to send a parcel to another private individual. We have produced adapted packaging (boxes and padded bags) which are available for purchase at our parcel Service Points. The Private parcel service is part of our normal consolidated loading flow and booking takes place via Sending a parcel is simple: 1. Wrap, weigh and measure your parcel at home. 2. Go to click on "Book parcel".. Fill in the online form (see below).. Pay the freight using the secure card payment system.. Print out the consignment note.. Hand in the parcel and the consignment note to your parcel Service Point. All parcels are transported to Schenker's terminals where they are consolidated with other parcel consignments to the rest of the country. When the parcel arrives, the consignee is notified by text message, or letter (depending on the consignor's choice). For current terms and conditions see NSAB 2000 and Terms and Conditions of Transport: All transport is performed according to Schenker's Terms and Conditions of Transport and the General Conditions for Transport, Forwarding and Warehousing of the Nordic Association of Freight Forwarders (NSAB 2000). In the case of domestic parcel consignments, Schenker assumes expanded liability for damage or loss up to a confirmed goods value, although subject to a limit of SEK 1,00 per delivery from one or several consignors to one and the same consignee on one and the same occasion. Go to and follow the description above. Price in SEK (including VAT) per consignment in Sweden (with a reservation for price adjustments) Class S M L XL XXL Ref. dimensions Length (cm) Weight (kg) Price (SEK) Reference dimensions = L + 2x(H+W) Length (cm) Width (cm) Height (cm) Weight (kg) Maximum limits