CenturyLink Colo. P.U.C. No. 14 Ninth Revised Preface Sheet 1 Canceling Eighth Revised Preface Sheet 1

Transcription

1 CenturyLink Colo. P.U.C. No. 14 Ninth Revised Preface Sheet 1 Canceling Eighth Revised Preface Sheet 1 In 1995 the Colorado Legislature authorized the Colorado High Cost Fund to ensure that all customers in Colorado have access to affordable basic telephone service in a competitive market. The Company contributes to the Colorado High Cost Support Mechanism as required under 4 Code of Colorado Regulations A surcharge for the High Cost Support Mechanism will appear as a line item on all monthly bills. Monthly Surcharge is 2.9% (I) The Colorado Universal Service Charge may be changed on a quarterly basis. Advice No Issued June 1, 2011 Effective July 1, 2011

2 CenturyLink Colo. P.U.C. No. 14 Second Revised Title Page Canceling First Revised Title Page NAMING RATES FOR TELECOMMUNICATIONS SERVICE At SPECIFIED EXCHANGES IN COLORADO and CONTAINING RULES AND REGULATIONS GOVERNING SERVICE for CenturyTel of Eagle, Inc. dba CenturyLink and CenturyTel of Colorado, Inc. dba CenturyLink CANCELLING AND REPLACING THE FOLLOWING TARIFFS Eagle Telecommunications, Inc. Colo. P.U.C. No. 6 Eagle Telecommunications, Inc. COLO. P.U.C. No. 7 Century Telephone of Colorado, Inc. COLORADO P.U.C. No. 5 Effective July 28, 2009, CenturyTel of Eagle, Inc. and CenturyTel of Colorado, Inc. registered the fictitious name CenturyLink. Effective October 19, 2009, CenturyTel of Eagle, Inc. d/b/a CenturyTel and CenturyTel of Colorado, Inc. d/b/a CenturyTel, began operating under the name CenturyLink. As such, CenturyTel of Eagle, Inc. d/b/a CenturyLink and CenturyTel of Colorado, Inc. d/b/a CenturyLink hereby adopts, ratifies, and makes its own, in every respect as if the same had been originally filed by it, all schedules, rules, notices, concurrences, schedule agreements, divisions, authorities or other instruments whatsoever, filed with the Colorado Public Service Commission, State of Colorado, by or adopted by CenturyTel of Eagle, Inc. d/b/a CenturyTel and CenturyTel of Colorado, Inc. d/b/a CenturyTel between September 1, 1998 and October 18, By this notice, CenturyTel of Eagle, Inc. d/b/a CenturyLink and CenturyTel of Colorado, Inc. d/b/a CenturyLink also adopts and ratifies all supplements or amendments to any of the above schedules, etc., which CenturyTel of Eagle, Inc. d/b/a CenturyTel and CenturyTel of Colorado, Inc. d/b/a CenturyTel has heretofore filed with said Commission. Customer Service (N) or Residential Service; Business Service (N) Advice No Issued April 27, 2010 Effective May 12, 2010

3 CenturyLink (T) Colo. P.U.C. No. 14 Fifth Revised Index Sheet No. 1 Canceling Fourth Revised Index Sheet No.1 TABLE OF CONTENTS TITLE PAGE SUBJECT INDEX PRELIMINARY STATEMENT DEFINITIONS Schedules RULES AND REGULATIONS 1 Basic Local Exchange Service 2 Non-Recurring Charges 3 Off-Premises Extensions 4 Reserved For Future Use 5 N11 Abbreviated Dialing Codes 6 Payphone Services 7 Construction Charges 8 Reserved for Future Use 9 Custom Calling II 10 Custom Calling I Service 11 Direct Inward Dialing Service 12 Remote Call Forwarding 13 Toll Restriction Service 14 Facility Reservation Service 15 Directory Service 16 Miscellaneous Service Arrangements (N) 17 Local Private Line Service 18 Emergency Reporting Service (E 911) 19 Connection to Customer-Provided Facilities, Equipment and Communications Systems 20 Concurrence in Regulations and Rates 21 Miscellaneous Service Offerings to Voice Mail Providers 22 Local Operator Service Charges Advice No Effective: March 29, 2011

4 5th Revised Index Sheet No. 2 Canceling 4th Revised Index Sheet No. 2 TABLE OF CONTENTS Schedules (Continued) 23 Packaged Services 24 Digital Trunk Service-Channel Service (DTS-CS) 25 Amplified Voice Grade Circuit 26 Joint User Service 27 Customer Premises Circuits 28 Multiple Line Control Arrangements 29 Traffic Data Report Service 30 Switched Data Service 31 High Voltage Protection 32 Telecommunications Services Priority (TSP) (N) 33 Grandfathered Foreign Exchange Service Advice No Effective November 10, 2008

5 3rd Revised Index Sheet No. 3 Canceling 2nd Revised Index Sheet No. 3 SUBJECT INDEX Item Schedule No. Sheet No. Abuse or Fraudulent Use Rule & Regulation 24 Access Line Rates Additional Listings Advance Payments Rule & Regulation 12 Allowance for Interruption Rule & Regulation 37 Amplified Voice Grade Circuit Application for Service Rule & Regulation 8 Application of Rates Rule & Regulation 6 Application of Regulations Rule & Regulation 2 Basic Exchange Access Service Back Billing Rule & Regulation 19 Billing Customers for Taxes Rule & Regulation 19 Bills Rule & Regulation 15 Business Exchange Rates Business Rate Application... Rule & Regulation 6 Caller ID Extra (N) Caller ID Plus (N) Centrex Service Changes in Telephone Numbers..... Rule & Regulation 39 Class of Service Rule & Regulation 5 Community of Interest Calling Plans Company Initiated Discontinuance..... Rule & Regulation 20 Concurrence in Regulations and Rates Connection of Equipment and Facilities.... Rule & Regulation 43 Connection to Customer-Provided Facilities, Equipment and Communicating Systems Copy of Bill Credit Rule & Regulation 11 Custom Calling I Service Custom Calling II Advice No Issued February 22, 2008 By Robert Brown, Supervisor Tariffs Effective March 24, 2008

6 4th Revised Index Sheet No. 4 Canceling 3rd Revised Index Sheet No. 4 SUBJECT INDEX Item Schedule No. Sheet No. Customer Complaints Rule & Regulation 44 Customer Premises Circuits Customer-Provided Inside Wire Customer Request for Discontinuance Rule & Regulation 20 Deposits Rule & Regulation 13 Description of Service Rule & Regulation 4 Detail Billing Digital Trunk Service-Channel Service (DTS-CS) (T) Digitrex See Centrex Direct Inward Dialing Service (DID) Directory Service Discontinuance of Service Rule & Regulation 20 Disputed Bills Rule & Regulation 18 Establishment of Credit Rule & Regulation 11 Explanation of Symbols Rule & Regulation 3 Emergency Reporting Service (911) Facility Reservation Service Filing and Disposition of Customer Complaints. Rule & Regulation 44 Flat Rate Service Foreign Exchange Service Furnishing of, Maintenance and Use of Facilities... Rule & Regulation 29 Grade of Service Rule & Regulation 5 Held Orders High Voltage Protection Advice No Issued November 8, 2005, Supervisor Tariffs Decision No. Effective December 8, 2005

7 Third Revised Index Sheet No. 5 Canceling Second Revised Index Sheet No. 5 SUBJECT INDEX Item Schedule No. Sheet No. Joint User Service Late Payment Charge (Business) Rule & Regulation 19 Liability of the Telephone Company... Rule & Regulation 36 Line Extension Construction Charges Lines of Information Link-Up America Program Listings Rule & Regulation 38 Local Exchange Access Service Local Operator Service Charges Local Private Line Service Low-Income Telephone Assistance Program Low-Income Telephone Assistance Surcharge Measured Rate Service Measured Service Local Usage Charges Message Delivery Service Message Rate Service Message Service Unit Allowance Message Waiting Indication - Audible Message Waiting Indication - Visual Minimum Contract Period Rule & Regulation 16 Multiple Line Control Arrangements N11 Abbreviated Dialing Codes (N) Non-Listed Telephone Number Service Rule & Regulation 41 Non-Payment of Bills Rule & Regulation 21 Non-Listed Telephone Number Service... Rule & Regulation 41 Non-Published Telephone Number Service Rule & Regulation 40 Non-Published or Non-Listed Service Nonrecurring Charges Non Sufficient Funds (NSF) Charge Rule & Regulation 17 Notices Rule & Regulation 28 Advice No Issued: July 24, 2004, Supervisor Tariffs Decision No. C Effective: July 27, 2004

8 CenturyLink Colo. P.U.C. No. 14 Seventh Revised Index Sheet No. 6 Canceling Sixth Revised Index Sheet No. 6 SUBJECT INDEX Item Schedule No. Sheet No. Obligation of the Telephone Company Rule & Regulation 30 Off-Premises Extensions Out of Service Credit Rule & Regulation 37 Packaged Services Partial Payment..... Rule & Regulation 19 Payment of Bills Rule & Regulation 16 Payphone Services Primary Listings Private Line Service - Local Promotional Offerings Prorating of Bills Rule & Regulation 17 Provision of Equipment Rule & Regulation 33 Public Safety Answering Point (PSAP) Pure Broadband Bundle Rate Groups Reestablishment of Credit Rule & Regulation 12 Remote Call Forwarding Rendition of Bills Rule & Regulation 15 Residence Customer Referral Program Residence Exchange Rates Residence Rates Rule & Regulation 7 Restoral of Service Rule & Regulation 27 Returned Check Charge Satisfaction Guarantee Program (N) Seasonal Service Simple Choice One 1 and Two Simple Choice /Business Assist Advantage Special Contracts Rule & Regulation 35 Special Construction Charges Switched Data Service Grandfathered to existing customers at their present location. Advice No Effective: March 29, 2011

9 CenturyTel dba CenturyLink (T) Colo. P.U.C. No. 14 Third Revised Index Sheet No. 7 Canceling Second Revised Index Sheet No. 7 SUBJECT INDEX Item Schedule No. Sheet No. Telecommunications Services Priority (TSP) Telephone Directories, Listings and Numbers... Rule & Regulation 38 Temporary Service and Speculative Projects... Rule & Regulation 42 Temporary Suspension of Service Rule & Regulation 17 Trade Names, Trademarks, Service Marks (N) Used in this Tariff Rule & Regulation 3 (N) Toll Charges Rule & Regulation 17 Toll Restriction Service Traffic Data Report Service Type of Service Rule & Regulation 5 Unsafe or Prohibited Facilities, Appliances or Apparatus Rule & Regulation 26 Use of Customer Service Rule & Regulation 34 Use of Service for Unlawful Purposes Rule & Regulation 26 Advice No Issued May 3, 2010 Effective June 4, 2010

10 First Revised Preliminary Statement Sheet No. 1 Canceling Original Preliminary Statement Sheet No. 1 PRELIMINARY STATEMENT I. ESTABLISHMENT OF TARIFF COLO. P.U.C. NO. 14 (T) Tariff Colo. P.U.C. No. 14 is established to provide standardized schedules of tariff rules, regulations, rates, services and concurrence for CenturyTel of Eagle, Inc. and CenturyTel of Colorado, Inc. (T) II. RATES, CHARGES, RULES AND REGULATIONS Rates, charges, rules and regulations stated herein apply uniformly to all exchanges unless otherwise specified. Basic Exchange Access Service and other offerings which are not universal to all exchanges are noted as such and they shall apply only to the exchange where applicable. III. Telecommunications service governed by this tariff is provided in the following exchanges as authorized by the Colorado Public Utilities Commission: Akron, Allison, Antonito, Branson, Bristol Granada, Burlington, Campo, Center, Cheraw, Cheyenne Wells, Collbran, Cotopaxi, Creede, Dolores, Dove Creek, Eagle, Edwards, Fowler, Gardner, Gypsum, Holly, Howard, Ignacio, La Jara, La Junta, Lake City, Lake George, Lamar (Wiley), Las Animas, La Veta, Manassa, Manzanola, Marvel, Maybell, McCoy, Mesa, Norwood, Ordway, Otis, Pagosa Springs, Pagosa West, Pike Trails, Rangely (Dinosaur), Red Feather Lakes, Rocky Ford, Saguache, San Luis, Springfield, Stratton, Two Buttes, Walden, Walsh, Westcliffe, Weston, Wray, and Yuma. Advice No. 99-1, Second Amended Issued April 22, 1999, Supervisor Tariffs Decision No. C Effective May 8, 1999

11 Original Definitions Index Sheet No. 1 DEFINITIONS Definitions Sheet No. Access Line Actual Cost Additional Listing Air Line Mileage Applicant Automatic Dialing and Announcement Service Base Rate Area Basic Local Exchange Service Basic Termination Charge Billing Date Building Business Service Calls Central Office Central Office Connecting Facility Channel Circuit Class of Service Commission Communications System Company Connecting Arrangement Connecting Company Connection Charge Contiguous Exchanges Continuous Property Contract Advice No Amended Issued July 18, 1998 Effective September 1, 1998

12 Second Revised Definitions Index Sheet No. 2 DEFINITIONS Definitions Sheet No. Cost Custom Calling Features Customer Customer Premises Equipment (CPE) Customer Premises Inside Wiring (CPIW) Customer Trouble Report Date of Presentation Demarcation Point Deposit Deregulated Service and/or Equipment Centrex Line Centrex COL/Trunk Direct Electrical Connection Direct Inward Dialing Directory Listings Disconnection Drop Wire Emergency Reporting Service (911) Exchange Exchange Access Line Exchange Area Exchange Boundary Exchange Service Extended Area Service (EAS) Facilities Facility Reservation Service Flat Rate Service Foreign Exchange Directory Listing Foreign Exchange Service Advice No Amended Issued July 18, 1998 Effective September 1, 1998

13 Original Definitions Index Sheet No. 3 DEFINITIONS Definitions Sheet No. Grade of Service Grandfathered Equipment Grandfathered Service Individual Line Service Installation Charge Intercept Service Interconnection Interexchange Carrier Interface InterLATA Calls IntraLATA Calls Joint User Jurisdictional Service LATA Line Connection Line Extension Link-Up America Program Local Exchange Local Exchange Access Service Local Exchange Carrier Local Message Local Private Line Local Service Area Low-Income Telephone Assistance Program Measured Rate Service Message Message Rate Service Message Toll Service (MTS) Mileage Charges Minimum Contract Period Advice No Amended Issued July 18, 1998 Effective September 1, 1998

14 Original Definitions Index Sheet No. 4 DEFINITIONS Definitions Sheet No. Network Control Signalling Network Interface Device (NID) Non-Contiguous Exchanges Non-Listed Telephone Number Service Non-Published Telephone Number Service Non-Recurring Charge (NRC) Off-Premises Lines and Extensions One-Party Service Payphone Services Permanent Disconnect Premises Private Line Service Public Safety Answering Point (PSAP) Rate Center Registered Terminal Equipment Residence Service Route Mileage Screening and Blocking Service Connection Charge Service Point Speculative Project Subscriber Advice No Amended Issued July 18, 1998 Effective September 1, 1998

15 Original Definitions Index Sheet No. 5 DEFINITIONS Definitions Sheet No. Tariff Telecommunications Service Telecommunications Service Priority (TSP) Telephone Company Temporary Disconnect Temporary Service Termination Charge Toll Message Toll Rate Toll Restriction Toll Service Touch-Call Calling Service Trade Name Trunk Type of Service Wire Center Advice No Amended Issued July 18, 1998 Effective September 1, 1998

16 Original Definitions Sheet No. 1 Access Line DEFINITIONS All of the Central Office equipment and outside plant facilities between the Central Office and the subscriber's premises, including a Network Interface Device (NID), that are needed to provide access to the telephone network. This includes dial tone and access to enhanced services. Actual Cost The cost of materials, labor and necessary overhead actually incurred by the Telephone Company to complete a particular project or task. Additional Listing Any listing of a name or information in the directory or Company's information records in connection with a customer's telephone number beyond that to which is normally provided. Air Line Mileage The shortest distance between the points involved. Applicant A person or other legal entity who (1) applies for service with the Company or (2) reapplies for service at a new or existing location after permanent disconnection. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

17 Original Definitions Sheet No. 2 Automatic Dialing and Announcement Service DEFINITIONS A device that can be programmed to dial telephone numbers, randomly or in a predetermined sequence, and play a recorded message when a call is answered. Base Rate Area The developed position or positions within an exchange service area as stated in this Tariff. Service in this area is generally furnished at uniform rates without charges that vary with distance from the Central Office. Basic Local Exchange Service The furnishing of telecommunications services which provides for local dial tone, access line and local usage necessary to place or receive a call within any exchange area. Basic Termination Charge A non-recurring charge which applies if service or equipment is not retained for a specified period. A basic termination charge reduces each month that service is retained in an amount proportionate to the total number of months in the specified period. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

18 Original Definitions Sheet No. 3 Billing Date The latest of: 1. Date stated on billing, 2. Date billing was placed in the mail. Building DEFINITIONS A structure under one roof, or two or more structures under separate roofs but connected by enclosed passageways, not crossing a public thoroughfare other than an alley, in which telephone wires or cables may be safely run. Pipes and conduits are not considered enclosed passageways. Business Service Business service is Basic Exchange Access Service furnished to customers whose actual or obvious use of the service is for conducting a business, trade, or profession or whose use of the service is obviously not confined to domestic use. Calls Customer's telecommunications messages. Central Office The inside plant of the Company as an operating unit, including the switch or other facilities used to establish connections between customer lines or between customer lines and trunk or toll lines to other Central Offices within the same or at other exchanges. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

19 Original Definitions Sheet No. 4 Central Office Connecting Facility DEFINITIONS A facility furnished to another common carrier by the Company between the terminal location of the other common carrier and a point of connection on the Company premises for intra- or interstate use. Channel A transmission path for telecommunications between two points. It may refer to as a one-way path or, when paths in the two directions are always associated, a two-way path. Generally, a channel is the smallest subdivision of a transmission system by means of which a single type of communications service is provided. A voice grade transmission channel has a normal bandwidth of 4000Hz. Circuit A channel that is used as a transmission path of electrical or light wave energy in the furnishing of telecommunications service. Class of Service The various categories of service generally available to the customer: business, residence, public and semi-public. Commission As referred to in this tariff, the Public Utility Commission of the State of Colorado located at Denver, Colorado. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

20 Original Definitions Sheet No. 5 Communications Systems DEFINITIONS A combination of equipment and facilities which fulfills the communication requirements of a customer and when not connected to the local exchange network is capable of communications between customer-provided terminal equipment. Company CenturyTel of Eagle, Inc. and CenturyTel of Colorado, Inc., the Companies engaged in the business of furnishing telecommunications service to the public under the jurisdiction of the Commission, and for which all or part of these services fall within the provision of Section (2) C.R.S. Pursuant to C.R.S (1), the Company is a local exchange carrier (LEC). Connecting Arrangement The equipment provided by the customer which is used to accomplish the direct electrical connection of customer-provided facilities with the Company-provided facilities. Connecting Company A corporation, association, partnership or individual owning or operating one or more exchanges and with whom telecommunications traffic is interchanged. Connection Charge (See Access Line Installation Charge.) Contiguous Exchanges Two exchanges which share a common boundary. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

21 Original Definitions Sheet No. 6 Continuous Property DEFINITIONS Property owned or leased and occupied by a customer, which is not separated by public thoroughfare or by property occupied by others. Contract The service application agreement between a customer and the Company under which service and/or facilities are furnished in accordance with the provisions of applicable tariffs and under special conditions. Cost (See Actual Cost.) Custom Calling Features A term describing special features provided from digital central offices or where facilities permit. - Call Forwarding A function which allows incoming calls to be advanced to another telephone number in the same or different exchange. The number to which the calls are advanced by the customer may be changed as required. - Call Waiting A tone provided to the party using the telephone to indicate another call is waiting on the line. Successive transfers between calling parties can be accomplished through switchhook operations. - Speed Calling A feature allowing a telephone user to reach frequently called numbers by abbreviated dialing. - Three Way Calling A feature providing the capability to add a third party to an existing conversation Advice No Amended Issued July 18, 1998 Effective September 1, 1998

22 Original Definitions Sheet No. 7 Customer DEFINITIONS A person or legal entity who has applied for, been accepted, is currently receiving telecommunications service and is responsible for payment of the bill. Customer Premises Equipment (CPE) Telecommunication devices, equipment and associated wiring provided by the customer and located on the customer's side of the protector/network Interface Device (NID). Customer Premises Inside Wiring (CPIW) Wire for telecommunications purposes which is provided by the customer and is located on the customer's premises. Customer Premises Inside Wire begins on the customer's side of the Network Interface Device (NID). Customer Trouble Report Any oral or written report from a customer or user of telecommunications services relating to a physical defect or to difficulty or dissatisfaction with the operation of the Company's facilities. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

23 Original Definitions Sheet No. 8 Date of Presentation DEFINITIONS The date upon which a bill or notice is mailed, postage prepaid, in a sealed envelope properly addressed to the customer, or if not mailed, the date upon which that bill or notice is presented to the customer by a representative of the Company. Demarcation Point The point of interconnection between Telephone Company communications facilities and customer-provided terminal equipment, protective apparatus or wiring at a customer's premises. The network interface or demarcation point shall be located on the customer's side of the Telephone Company's protector, or the equivalent thereof, where a protector is not employed, as provided for under the Telephone Company's non-discriminatory standard operating practices. Deposit A cash payment made by the customer to establish or reestablish credit with the Company. Deregulated Service and/or Equipment Service and/or equipment no longer included in this tariff and not required to be included by order of the Colorado Public Utilities Commission, by statute or Federal preemption of state regulation. Centrex Line A station line providing access to the network, consisting of all facilities, including the Centrex line number, intercommunication, and outside plant facilities from the Centrex switching equipment to the network interface device on the customer's premise. Associated software features are deregulated and are not included in the tariffed rates for Centrex Lines but are required. Centrex COL/Trunk A trunk that provides pooled access to the network; (i.e., the equivalency of physical PABX or key system type trunking). Associated software features are deregulated and are not included in the tariffed rates, but are required. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

24 Original Definitions Sheet No. 9 Direct Electrical Connection DEFINITIONS Denotes a physical connection of the electrical conductors in the communications path. Direct Inward Dialing A service provided to PBX customers which permits both locally dialed and toll calls to be directed to PBX stations without the assistance of an operator. Directory Listings Essential information in the telephone directory or information records of the Company whereby telephone users may ascertain the telephone number of a listed customer. Disconnection Discontinuance of service made at the request of the customer or at the option of the Telephone Company for nonpayment of service or other tariff violations. Drop Wire Wires between an open wire lead, aerial or underground cable terminal and the point of entrance to the building in which the customer's telecommunications service is located. Emergency Reporting Service (911) An arrangement provided to one or more political subdivisions for the purpose of receiving reports of emergencies from the general public within the designated serving area. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

25 Original Definitions Sheet No. 10 Exchange DEFINITIONS The entire telecommunications plant and facilities used in providing telecommunications service located in a defined area. Exchange Access Line (See Access Line.) Exchange Area A geographical area established by the Commission which consists of one or more central offices together with associated facilities which are used in providing basic local exchange service. Exchange Boundary The limiting lines as specified on exchange maps or otherwise which defines the bounds of an exchange. Exchange Service Telecommunications service furnished between customer stations located within the same local service area. (See Basic Exchange Access Service.) Extended Area Service (EAS) An exchange service in which the local calling area, i.e., the customer may call without the payment of a toll charge, includes one or more other exchange areas in addition to the normal serving exchange, as specified in the basic local exchange tariff. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

26 Original Definitions Sheet No. 11 Facilities DEFINITIONS Supplemental equipment, apparatus, wiring, poles, cables and other materials and mechanisms necessary to, or furnished in connection with telecommunications service. Facility Reservation The reservation of Access Lines or telephone numbers for customers for a limited period of time. Flat Rate Service Telecommunications service furnished at a fixed monthly recurring rate without separate billing for the number, time of day, distance or duration of calls. Foreign Exchange Directory Listing An alphabetical listing in the directory of an exchange other than the exchange in which a subscriber is furnished local service. Foreign Exchange Service (See Eagle Telecommunications, Inc. Access Tariff Colo. P.U.C. No. 11, Feature Group A.) Grade of Service Refers to the number of parties served on a telecommunications local exchange circuit such as one-party, etc. Grandfathered Equipment Equipment classified by the FCC as having been directly connected to the network by a telephone company. Its use may be continued as long as the equipment remains serviceable and the circuitry is not revised. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

27 Original Definitions Sheet No. 12 Grandfathered Service DEFINITIONS Existing service that is not available to new customers. Individual Line Service (See one-party service.) Installation Charge (See Access Line Installation Charge.) Intercept Service A service arrangement provided by the Company so that calls placed to a disconnected or discontinued number are intercepted and the calling party is informed that the called telephone number has been disconnected or discontinued, or changed to another telephone number, etc. Interconnection The method by which telecommunications facilities of the Telephone Company are arranged to transmit to or receive from customer-provided equipment. Interexchange Carrier Any individual or special groups engaged for hire in interstate, intrastate, interlata or foreign communication with or without wires. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

28 Original Definitions Sheet No. 13 Interface DEFINITIONS The point of interconnection between terminal equipment and Telephone Company communications facilities. InterLATA Calls Calls between two or more LATAs IntraLATA Calls Calls within the same LATA Joint User A person, firm or corporation who is designated by the customer as a user of exchange service furnished to the customer and to whom a portion of the charge for the service will be billed under a joint user arrangement. Jurisdictional Service Any telecommunications service subject to the authority of the Public Utilities Commission of Colorado and the statutes of the State of Colorado. LATA A local Access and Transport Area which has been designated in Colorado. A LATA may encompass more than one contiguous local exchange service area in Colorado which serves a common social, economic or other purposes, even when that area transcends municipal or other governmental boundaries. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

29 Original Definitions Sheet No. 14 Line Connection DEFINITIONS Installation of facilities provided by the Company for a circuit from the central office to the Network Interface Device (NID). Line Extension The outside plant required in addition to existing facilities to render telecommunications service in areas without service. Link-Up America A national consumer education and outreach program designed to promote universal service to low income households and to get those who do not have service on to the telecommunications network. Local Exchange The area within the boundaries of exchange maps filed with and approved by the Commission. Local Exchange Access Service Telephone service furnished between customer's stations located within the same local service area. Local Exchange Carrier (See Company) Local Message A communication between a calling station and any other exchange station within the local service area of the calling station. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

30 Original Definitions Sheet No. 15 Local Private Line DEFINITIONS A non-switched single or multi-point line located wholly within an exchange furnished for the customer's own use for communications or signaling between points on that line. Local Service Area The area within which telephone service is furnished under a specific schedule of rates. This area may include one or more exchanges without the application of toll charges. Low-Income Telephone Assistance Program A program that provides for a discount of 25% of the recurring monthly Basic Local Exchange Service rate, or not less than the FCC Subscriber Line Charge, for low-income customers who meet the eligibility requirements established by the Colorado Department of Social Services. Measured Rate Service A basic local exchange service that depends on measurement of actual usage to compute the local usage charges which apply for outgoing calls completed on a local basis. Message A completed customer telephone call. Message Rate Service A basic local exchange service that charges for each outgoing completed local call in excess of a specified allowance of those calls during a billing period. Message Toll Service (MTS) Telecommunications service between exchanges for which a toll rate is charged. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

31 Original Definitions Sheet No. 16 Mileage Charges DEFINITIONS In addition to the basic exchange access line charge, mileage charges are a recurring charge based on distance measurements as provided in the tariff. Minimum Contract Period The minimum length of time for which a customer is obliged to pay for service, facilities and equipment, whether or not retained by the customer for such minimum length of time. Network Control Signalling Denotes the transmission of signals into the telephone network which performs functions such as supervision (control, status and charge signals), address signaling (dialing), calling and called number identification, audible tone signals (call progress signals indicating re-order or busy conditions, alerting, coin denominations, coin collect and coin return tones) to control the operation of switching machines in the telephone system. Network Interface Device (NID) The points of common termination of Company-provided and customer-provided facilities. Non-Contiguous Exchanges Exchanges that do not share a common boundary. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

32 Original Definitions Sheet No. 17 Non-Listed Telephone Number Service DEFINITIONS An arrangement whereby a customer's listing is omitted from the telephone directory but available from directory assistance service. Non-Published Telephone Number Service An arrangement whereby a customer's listing is not available from the telephone directory or from directory assistance service. Non-Recurring Charge (NRC) (See Installation Charge.) Off-Premises Lines and Extensions Off-premises lines are additional appearances of a one-party access line at a location other than the premises where the primary access line is located. Off-premises extensions are additional appearances of a private branch exchange or key station line, or an additional appearance of a one-party access line or station at a location other than the premises where the primary station line or access line is located. One-Party Service A grade of basic local exchange service which provides that only one customer shall be served by the access line connecting the customer's service location with the serving central office. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

33 Original Definitions Sheet No. 18 Payphone Services DEFINITIONS Payphone services provide telephone service to customer-leased or owned payphones with or without coin collecting devices. Permanent Disconnect A service is permanently disconnected when the customer's service has been totally discontinued. Premises In multiple occupancy buildings a customer's premises are restricted to the portion of building owned or leased by the customer. In single occupancy buildings or where more than one building is occupied by one firm or individual, the customer's premises includes the buildings occupied by the customer which are within 200 feet of the primary station and not separated by a main thoroughfare or property occupied by others. Private Line Service A point-to-point or point-to-multi-point service dedicated to the exclusive use of an end user for the transmission of any telecommunications service. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

34 Original Definitions Sheet No. 19 Public Safety Answering Point (PSAP) DEFINITIONS In association with Emergency Reporting Service, a Public Safety Answering Point is a location designated by the customer to receive emergency telephone calls from the general public that is dialed to the number 911. Rate Center The geographic location in an exchange which is established at the point from which distance is measured for the computation of message toll rates and interexchange mileage rates. Registered Terminal Equipment Denotes terminal equipment, multiline terminating systems and protective circuitry which comply with and have been approved within the registration provisions of Part 68 of the FCC Rules and Regulations. Residence Service A class of exchange service furnished to an individual at a residence or place of dwelling where the actual or obvious use of the service is for domestic purposes. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

35 Original Definitions Sheet No. 20 Route Mileage DEFINITIONS The distance measured along the route of the circuit between any two or more given points on that circuit. Screening and Blocking Where available, these features provide operator call screening and/or central office call blocking to and from payphone services. Service Connection Charge (See Access Line Installation Charge.) Service Point (See Demarcation Point.) Speculative Project An undertaking of a speculative nature which, in the opinion of the Company, appears to involve risk, failure and subsequent loss of revenue to the Company. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

36 Original Definitions Sheet No. 21 Subscriber (See Customer.) Tariff DEFINITIONS The entire body of rates, tolls, rentals, charges, classifications, maps, rules and regulations adopted and filed with the Commission by the Company. Telecommunications Service The electronic or optical transmission of information between separate points by prearranged means. Telecommunications Service Priority (TSP) Denotes the regulatory, administrative, and operational system developed by the Federal Government to ensure priority provisioning and/or restoration of National Security Emergency Preparedness (NSEP) telecommunications. The Federal Communications Commission (FCC) defines NSEP telecommunications services as those services which are used to maintain a state of readiness or to respond to and manage any event or crisis, which causes or could cause harm to the population, damage to or loss of property, or degrades or threatens the NSEP posture of the United States. Telephone Company CenturyTel of Eagle, Inc. and CenturyTel of Colorado, Inc. Temporary Disconnect The suspension of telephone service at the request of the customer or on the initiative of the Company without permanent disconnect of service. Written notice of suspension of service is required if done at the initiative of the Company. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

37 Original Definitions Sheet No. 22 Temporary Service DEFINITIONS Local service definitely known to be required for a short period, such as service provided for contractors for use during construction of a building, sales campaigns, athletic contests, conventions, fairs, circuses, and other enterprises of like limited duration. Termination Charge The charge applicable when a agreement for service is terminated by the customer before the expiration of the minimum agreement period. Toll Message A completed call between two exchange stations located in different local service areas for which charges are made on a per unit basis. Toll Rate The rate prescribed for toll messages which may be based upon the duration of the message, time of day, number of calls and distance between exchanges. (May be intrastate or interstate.) Toll Restriction Toll restriction presents access to the toll network and to 900 type service. Toll Service The furnishing of telecommunications service between stations of different customers in different exchanges or, where available, extended service areas. This jurisdictional service is provided by either intralata or interlata carriers and is also referred to as message telecommunications service (MTS), message toll or interexchange telecommunications service. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

38 Original Definitions Sheet No. 23 Touch-Call Calling Service DEFINITIONS Where central office facilities are available, a type of high-speed address signaling (dialing) in which buttons in a bank of twelve can be depressed to give one of a group of audio tone pairs for signaling directly over the circuit. Trade Name The name or style under which a concern conducts its business and by which it is generally known to the public. Trunk An exchange access line between a customer-provided Private Branch Exchange and a Company central office. Type of Service Refers to business and residence local exchange access service, pay telephone service or any other service provided by the Telephone Company. Wire Center The building which houses the local switching equipment (central offices) from which exchange and private line services are furnished and where cable facilities are terminated which furnish telephone service within a designated wire center serving area. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

39 Original Rule and Regulation Sheet No. 1 RULE AND REGULATION INDEX SHEET Rule and Regulation Number Sheet Number 1 Application of Regulations and Explanation of Symbols 2 2 Description of Service 4 3 Application for Service 8 4 Credit and Deposits 11 5 Rendition and Payment of Bills 15 6 Discontinuance and Restoral of Service 20 7 Notices 28 8 Furnishing of, Maintenance and Use of Facilities 29 9 Provision of Equipment Use of Customer Service Special Contracts Liability of the Telephone Company Telephone Directories, Listings and Numbers Temporary Service and Speculative Projects Connection of Equipment and Facilities Filing and Description of Customer Complaints 44 Advice No Amended Issued July 18, 1998 Effective September 1, 1998

40 Original Rule and Regulation Sheet No. 2 RULE AND REGULATION NO. 1 APPLICATION OF REGULATIONS The regulations set forth herein apply to intrastate exchange access services and facilities furnished within the State of Colorado by CenturyTel of Eagle, Inc. and CenturyTel of Colorado, Inc., hereinafter referred to as the Telephone Company, subject to the jurisdiction of the Colorado Public Utilities Commission. No officer, employee or agent of the Telephone Company has authority to change, amend, or waive any rate or regulation approved or prescribed by the Commission. Rates and regulations may be changed or cancelled only with the consent or approval of the Commission. The Telephone Company furnishes exchange access service throughout the territory it serves, as shown by its filed rates, regulations and maps. The Telephone Company does not transmit messages, but offers the use of its facilities, where available, for communication between parties subject to the terms and conditions specified in this tariff. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

41 CenturyTel dba CenturyLink (T) Colo. P.U.C. No. 14 Third Revised Rule and Regulation Sheet No. 3 Canceling Second Revised Rule and Regulation Sheet No. 3 RULE AND REGULATION NO. 1 EXPLANATION OF SYMBOLS Explanation of Symbols C D I R M N T - Change in text due to a changed regulation, term, or condition, which does not affect rates. - Discontinued service or deleted material. - Rate increase - Rate reduction - Material moved from or to another part of the utility s tariff; a footnote indicating where the material was moved from and where the material was moved to shall accompany all M classified changes. - New material, including new products, rates, terms, or conditions. - Change in text not related to changes in rate, charges, terms, or conditions. TRADE NAMES, TRADEMARKS AND SERVICE MARKS USED IN THIS TARIFF The following list of trade names, trademarks and/or service marks which may be used for services offered in this tariff are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. and are used by CenturyTel of Colorado, Inc. d/b/a CenturyLink with express permission. Trademark and service mark designations will not be listed hereafter in the Tariff. However, the laws regarding trademarks and service marks are applicable. Trade names, trademarks and service marks that are owned by CenturyLink, Inc. or a subsidiary of CenturyLink, Inc. cannot be used by another party without authorization. (T) (T) (T) CENTURYLINK CENTURYLINK TM CENTURYLINK SM Advice No Issued September 27, 2010 Effective October 29, 2010

42 Original Rule and Regulation Sheet No. 4 A. General RULE AND REGULATION NO. 2 DESCRIPTION OF SERVICE 1. Exchange service is available through facilities owned and maintained according to the standards of the Telephone Company, and in multioffice exchanges, is operated from the central office designated by the Telephone Company. 2. Each individual access line will be terminated on an appropriate interface device. 3. Except as stated in the provisions for Payphone Services, telephone service is provided for the use of the customers, their family, employees or business associates, or persons residing in their household. 4. The resale of any service provided by the Telephone Company is not permitted except as provided elsewhere in this tariff or as specifically authorized. 5. Any special structural work required for supporting telephone equipment or telephone wiring on the customer's premises shall be provided at the expense of the customer. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

43 Original Rule and Regulation Sheet No. 5 B. Service RULE AND REGULATION NO. 2 DESCRIPTION OF SERVICE 1. The Telephone Company renders service within the exchange area under its effective rate schedules as follows: a. Class of Service (1) Business Service (2) Residence Service (3) Payphone Service b. Type of Service (1) Flat Rate Service (2) Measured (3) Message c. Grade of Service (1) Individual Line (One-Party Service) (2) Private Branch Exchange Service (3) Key System Service 3. Service is furnished at the rates shown in the Local Exchange Access Service Schedule where the main access line(s) are terminated. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

44 Original Rule and Regulation Sheet No. 6 C. Application of Rates RULE AND REGULATION NO. 2 DESCRIPTION OF SERVICE The applicability of business and residence rates is governed by the actual or obvious use made of the service. The use to be made of the service will be ascertained from the applicant at the time of the application for service. 1. Business rates apply at the following locations: a. In offices, stores, factories, and all other places of a strictly business nature; b. In boarding and rooming houses, colleges, clubs, libraries, lodges, hospitals, public, private and parochial schools, offices, lobbies and halls of hotels, apartment buildings, churches, and other similar institutions. c. At any location when the listing of "office" is provided, or when any title indicating a trade or profession is listed (except as may be modified under the directory listing rules and regulations and conditions governing directory listing service). d. At residence locations with an off premises business extension or when the customer has no regular business telephone service and the use of the service by the customer, members of the household, or guests, is more of a business than residence nature as might be indicated by advertising through newspapers, handbills, billboards, circulars, business cards, or otherwise. Advice No Amended Issued July 18, 1998 Effective September 1, 1998

45 Original Rule and Regulation Sheet No. 7 C. Application of Rates (Continued) 1. (Continued) RULE AND REGULATION NO. 2 DESCRIPTION OF SERVICE e. In general, at any place where the substantial use of the service is occupational rather than domestic. 2. Residence rates apply for service a. In private residences; in residential apartments of hotels and apartment houses; and when all stations are in locations which are a part of a domestic establishment. b. In general, at any place where the substantial use of the service is domestic. 3. If it is found that a customer is using residence service for business purposes, the Telephone Company will thereafter require the sub-scriber to take business service, except in cases where the customer thereafter agrees to use the service for social or domestic purposes only. The Telephone Company will discontinue service of any above noted customer refusing business service. Seven days' written notice will be given to the customer before service will be denied in accordance with the above provision. Advice No Amended Issued July 18, 1998 Effective September 1, 1998