SERVICE DESCRIPTION AND PRICE LIST FOR STAND-ALONE AND BUNDLED CALIFORNIA LOCAL EXCHANGE SERVICE

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1 DESCRIPTION AND PRICE LIST FOR STAND-ALONE AND BUNDLED CALIFORNIA LOCAL EXCHANGE BUNDLED LOCAL AND LONG DISTANCE S A-1 Business Service Packages AT&T (Pacific Bell) Service Area 1. Applicability These rates apply to local exchange service furnished to business customers as part of a package of bundled long distance and local exchange service provided by the Company. 2. Territory Within the base rate areas of all exchanges as shown and defined in AT&T s (Pacific Bell s) current and effective tariffs on file with the California Public Utilities Commission, except as specified below. 3. Service Establishment Charges Assessed on a per line basis. Charges vary depending on length of Customer s contractual service commitment and whether line is in use (existing) or not (new) at time service is established with Company. a. Existing lines: $30.00 b. New lines: $ Recurring Service Charges Assessed, in advance, for each month of service. Charges vary depending upon bundled service package selected by Customer. Each service package includes: access lines, as specified; local (ZUM Zones 1-3) and toll usage (intrastate and domestic interstate). a. Business Bundle 1: includes 1 access line, plus Call Waiting, Three-Way Calling, Remote Access to Call Forwarding, and unlimited local and long distance calling to any point in the United States. This service option is available for up to five lines subscribed to by a single customer. Monthly Service Charge First line: $56.99 Each additional line: $42.99 b. Business Bundle 2: includes 2 access lines and usage specified below: Option A (500 local m.o.u; 250 long distance m.o.u.) $53.00 Option B (750 local m.o.u; 500 long distance m.o.u.) $

2 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE BUNDLED LOCAL AND LONG DISTANCE S (Cont d) A-1 Business Service Packages AT&T (Pacific Bell) Service Area (Cont d) 4. Recurring Service Charges (Cont d) Monthly Service Charge c. Business Bundle 3: includes 3 access lines and usage specified below: Option A (750 local m.o.u; 250 long distance m.o.u.) $73.00 Option B (1500 local m.o.u; 500 long distance m.o.u.) $96.00 d. Business Bundle 4: includes 4-6 access lines and usage specified below: Option A (3000 local m.o.u; 1000 long distance m.o.u.) $ Option B (6000 local m.o.u; 2000 long distance m.o.u.) $ e. Business Bundle 5: includes 7-9 access lines and usage specified below: Option A (4000 local m.o.u; 1500 long distance m.o.u.) $ Option B (8000 local m.o.u; 3000 long distance m.o.u.) $ f. Business Bundle 6: includes access lines and usage specified below: Option A (5000 local m.o.u; 2000 long distance m.o.u.) $ Option B (10,000 local m.o.u; 4000 long distance m.o.u.) $ g. Business Bundle 7: includes access lines and usage specified below: Option A (6000 local m.o.u; 2500 long distance m.o.u.) $ Option B (12,000 local m.o.u; 5000 long distance m.o.u.) $ h. Business Bundle 8: includes access lines and usage specified below: Option A (7000 local m.o.u; 3000 long distance m.o.u.) $ Option B (14,000 local m.o.u; 6000 long distance m.o.u.) $

3 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE BUNDLED LOCAL AND LONG DISTANCE S (Cont d) A-1 Business Service Packages AT&T (Pacific Bell) Service Area (Cont d) 4. Recurring Service Charges (Cont d) Monthly Service Charge i. Business Bundle 9: includes access lines and usage specified below: Option A (8000 local m.o.u; 3500 long distance m.o.u.) $ Option B (16,000 local m.o.u; 7000 long distance m.o.u.) $ j. Business Bundle 10: includes access lines and usage specified below: Option A (9000 local m.o.u; 4000 long distance m.o.u.) $ Option B (18,000 local m.o.u; 8000 long distance m.o.u.) $

4 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE BUNDLED LOCAL AND LONG DISTANCE S (Cont d) A-1 Business Service Packages AT&T (Pacific Bell) Service Area (Cont d) 5. Additional Charges Assessed, in advance, on a monthly basis for additional lines and features, and, in arrears, for usage in excess of that included in selected package: a. Additional lines (per line, per month) $49.95 b. Additional custom calling features (per line, per feature, per month) $3.50 c. Additional local usage (per minute) $0.029 d. Additional toll usage (per minute) $ Special Limitations and Conditions a. Custom calling features available as part of bundled packages are limited to the following: Call Waiting; Call Forwarding; Three-Way Calling; Speed Calling; Caller ID; Call Waiting ID, Call Screen; Message Waiting Indicator; Repeat Dialing; Call Return; Call Forwarding Busy/Delayed; Intercom; Intercom Plus; Remote Access to Call Forwarding; Select Call Forwarding; Call Trace; Call Restriction; Distinctive Ringing; Call Hold, Call Transfer Disconnect. b. ZUM Zone 1, 2, and 3 usage is charged on a per-call basis in one minute increments, with any less than full-minute portion being rounded up to the next full minute. All other domestic usage is charged on a per call basis in sixsecond increments, with any less than six-second portion being rounded up to the next full six-second increment. 4

5 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE BUNDLED LOCAL AND LONG DISTANCE S (Cont d) B-1 Payphone Local Service Package AT&T (Pacific Bell) Service Area 1. Applicability These rates apply to local exchange service furnished to payphone operators as part of a package of bundled local exchange service and directory assistance service provided by the by the Company. 2. Territory Within the base rate areas of all exchanges as shown and defined in AT&T s (Pacific Bell s) current and effective tariffs on file with the California Public Utilities Commission, except as specified below. 3. Service Establishment Charges Assessed on a per line basis. a. Existing lines: $5.00 b. New lines: $ Recurring Service Charges Assessed, in advance, for each month of service. Each service package includes one (1) COPT local access line, unlimited local (ZUM Zones 1, 2, and 3) calling, and directory assistance at no charge. Monthly Service Charge $ IntraLATA or InterLATA Interexchange Usage (between points within United States) Charged on a per call basis in six-second increments, with any less than six-second portion being rounded up to the next full six-second increment. Charge: $

6 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE BUNDLED LOCAL AND LONG DISTANCE S (Cont d) C-1 Bundled Custom Calling Services A. Feature Descriptions Custom Calling Features are offered subject to availability from the underlying carrier: 1. Call Forwarding Call Forwarding allows for the automatic forwarding (transfer) of all incoming calls to another telephone number. The line can be restored to normal operation at any time. Busy Call Forwarding allows the forwarding of incoming calls when the line is busy. The forwarded number is fixed by the service order. Delayed Call Forwarding allows the forwarding of incoming calls when the line remains unanswered after a present number of rings. The number of rings and the forwarded number are fixed by the service order. Select Call Forwarding allows the automatic forwarding (transfer) of calls from up to ten preselected numbers to another telephone number. The line can be restored to normal operation at any time. Remote Access to Call Forwarding allows activation and deactivation of the Call Forwarding feature and changes to be made to the number to which calls are forwarded from a location other than where the service is located. 2. Call Waiting Call Waiting sends a tone signal while a call is in progress to indicate a second call is waiting; and by operation of the switchhook, to place the first call on hold and answer the waiting call. Operation of the switchhook permits passage back and forth between the two calls, but a three-way call cannot be established. Cancel Call Waiting allows the dialing of an activation code prior to making a call, to cancel the Call Waiting feature. Cancel Call Waiting must be activated each time Call Waiting is canceled. 3. Three-Way Calling Three-Way Calling allows the addition of a third party to an established connection. When the third party answers, a two-way conversation can be held before adding the original party for a three-way conference. The initiator of the conference controls the call and may disconnect the third party to reestablish the original connection or establish a connection to a different third party. This feature may be used on both incoming and outgoing calls. 6

7 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE BUNDLED LOCAL AND LONG DISTANCE S (Cont d) C-1 Bundled Custom Calling Services (Cont'd) A. Feature Descriptions (Cont'd) 4. Speed Calling Speed Calling allows a call to be made to a telephone number, from a pre-selected list of six, eight, or thirty numbers established by the customer, by dialing a one or two digit code. 5. Intercom Intercom permits intercommunication between two or more telephones that answer the same telephone number. 6. Intercom Plus Intercom Plus includes the intercom feature, plus the following additional features: call transfer (allows transfer of incoming call between extensions); extension hold (allows non-intercom call to be placed on hold); three-way calling (allows third party to be added to an intercom call). 7. Distinctive Ringing Distinctive Ringing differentiates incoming calls from up to ten preselected telephone numbers by signaling with a distinctive ringing pattern. 8. Repeat Dialing Repeat Dialing allows calls to be automatically redialed when the first attempt reaches a busy number. The line is checked every 45 seconds for up to 30 minutes and alerts the originating telephone line with a distinctive ringing pattern when the busy number and the originating line are free. 9. Call Screen Call Screen allows the automatic blocking of incoming calls from up to ten preselected telephone numbers. The list of numbers can be changed at any time. Callers whose numbers have been blocked will hear a recorded message and no usage charges will apply. 7

8 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE BUNDLED LOCAL AND LONG DISTANCE S (Cont d) C-1 Bundled Custom Calling Services (Cont'd) A. Feature Descriptions (Cont'd) 10. Call Return Call Return allows the return of a call to the last incoming call whether answered or not. Upon activation, it will redial the number automatically and continue to check the number every 45 seconds for up to 30 minutes if the number is busy. A distinctive ringing pattern signals when the busy number is free. When answered, the call is then completed. The calling party's number is not delivered or announced to the call recipient. Call Return is available only when the called and calling parties are in the same LATA. 11. Call Trace Allows a call to be dialed to automatically record a caller s originating telephone number and the date, and time of the call as well as the date and time of the trace. The recorded information will be disclosed only to a law enforcement agency for purposes of investigation. 12. Caller ID Displays the name and telephone number of an incoming call on special customerprovided equipment. 13. Anonymous Call Rejection Rejects calls from telephone numbers for which Caller ID capability is blocked. 14. Call Waiting ID Displays the name and telephone number of an incoming call on special customerprovided equipment when telephone is in use, except then when the calling party s listing is unpublished, only the name appears. Customer must subscribe to both Call Waiting and Caller ID as well as Call Waiting ID in order to use feature. 15. Call Hold Allows call to be placed on hold. 16. Message Waiting Indicator Provides an audible interrupted dialtone, and where facilities permit, a lighted indicator, indicating that a voic or other message has been stored by the Customer s message store-and-forward service. 8

9 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE BUNDLED LOCAL AND LONG DISTANCE S (Cont d) C-1 Bundled Custom Calling Services (Cont'd) A. Feature Description (Cont'd) 17. Hunting Provides for incoming calls to be directed to vacant lines in multi-line service arrangements. 18. Call Restriction Prevents the completion of billable toll calls. Calls to ZUM Zones 1 and 2, toll-free (800, 888, etc.) calls, 411, 611, 711, and 911 can still be completed. Certain collect, third party-billed calls, and calls completed through director assistance call completion service or similar services, are not subject to billing validation and may be completed despite subscription to toll blocking service. Customer will be billed for and must pay the charges for such calls. 19. Call Transfer Disconnect Allows a customer to initiate a three-way call with either an incoming or originating call and then disconnect from the call leaving the two remaining parties connected. 20. Priority Ringing Allows customer to differentiate incoming calls from up to ten preselected telephone numbers with distinctive ringing patterns. 21. Privacy Manager In conjunction with Caller I.D. services, intercepts calls for which calling number and name information are not being transmitted and provides pre-recorded announcement to calling party notifying the party of the need to unblock Caller I.D. information or record the calling party s name in a notification to be transmitted to the called party. Called party can then choose among various alternatives for handling the call, including accepting the call, declining the call, forwarding the call to voic , or responding with a pre-recorded message advising that the called party does not accept telephone solicitations and requesting that the number be placed on the calling party s do not call list. 22. MetroPlan Allows customer in ZUM exchange to make unlimited number of normal outbound voice calls to points within ZUM Zone 3 area. 9

10 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE BUNDLED LOCAL AND LONG DISTANCE S (Cont d) C-1 Bundled Custom Calling Services (Cont'd) B. Rates and Charges AT&T (Pacific Bell) Service Area The following monthly rates are in addition to the rates and charges for the associated service (rates are assessed per line, per month) Business Nonrecurring Call Forwarding: $9.50 $5.00 Busy Call Forwarding: $9.00 $5.00 Delayed Call Forwarding: $9.00 $5.00 Select Call Forwarding: $9.00 $5.00 Remote Access to Call Forwarding: $8.00 $5.00 Call Waiting/Cancel Call Waiting: $8.50 $5.00 Three-Way Calling: $7.00 $5.00 Speed Calling 6: $5.25 $5.00 Speed Calling 8: $5.25 $5.00 Speed Calling 30: $6.50 $5.00 Intercom: $5.25 $5.00 Intercom Plus: $5.25 $5.00 Distinctive Ringing: $6.00 $5.00 Repeat Dialing: $5.25 $5.00 Call Screen: $6.00 $5.00 Call Return: $6.00 $5.00 Call Trace: $23.25 $5.00 Caller ID: $15.50 $5.00 Anonymous Call Rejection: $6.00 $5.00 Call Waiting ID: $7.50 $5.00 Call Hold: $6.00 $5.00 Message Waiting Indicator: $4.00 $5.00 Hunting: $1.10 $30.00 Call Restriction: $15.00 $15.00 Call Transfer Disconnect $16.00 $15.00 Additional Listing $4.50 $5.00 Remote Call Forwarding $9.00 $5.00 Joint User Listing $2.20 $5.00 Direct-Shared $4.00 $5.00 Direct-Unshared $4.00 $5.00 Directory Number Call Forwarding $4.00 $5.00 Directed Call Pickup $4.00 $5.00 Non-Published $1.75 $5.00 Privacy Manager $7.50 $

11 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE ANALOG LOCAL A-1 Residential Basic Exchange Service 1. General Residential Basic Exchange Service provides a connection to the Company's switching network, which, depending on the service arrangement selected, enables the Customer to: a) receive calls from other stations on the public switched telephone network; b) access the Company's local calling service; c) access the Company's operators and business office for service related assistance; access toll-free telecommunications service such as 800/888 NPA; and access 911 service for emergency calling; and d) access the service of providers of interexchange service who have entered into access service arrangements with the Company. A Customer may presubscribe to such provider's service to originate calls on a direct dialed basis or to receive 800 service from such provider, or may access a provider on an ad hoc basis by dialing the provider's Carrier Identification Code (101XXXX). Residential Basic Exchange Service is provided via one or more channels terminated at the Customer's premises. Each Basic Exchange Service channel corresponds to one voice-grade telephonic communications channel that can be used to place or receive one call at a time. Residential Basic Exchange Service may be connected to Customerprovided terminal equipment such as station sets, key systems, PBX systems or facsimile machines. Service may be arranged for two-way calling, inward only, or outward only calling. 2. Territory Residential Basic Exchange Service for which rates are established herein is offered within the base rate areas of all exchanges as shown and defined in current and effective tariffs of the incumbent local exchange carrier serving the territory in which the Customer is located. 11

12 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE ANALOG LOCAL, (Cont'd.) A-1 Residential Basic Exchange Service, (Cont'd.) 2. Application of Rates The Company s charges for Basic Exchange Service include: a) Service Establishment Charges b) Monthly Recurring Service Charges c) Usage Charges Nonrecurring charges for service changes, discontinuation, suspension, and restoral of service also apply. Custom Calling, Miscellaneous, and other optional services are available and will be furnished in conjunction with Business Basic Exchange Service at the rates, terms, and conditions specified herein. 3. Rates AT&T (Pacific Bell) Service Area a. Service Establishment Charges (Assessed on a non-recurring basis at the time service to a line or trunk is established) Per Basic Exchange Line: $85.00 b. Recurring Service Charges (Assessed monthly for each line or trunk in service) Per Basic Exchange Line (measured service): $32.00 NOTE 1: In addition, a monthly rate for Federal Subscriber Line Fee referred to as (EUCL) as well as Local Number Portability (LNP) will be charged per line at the rate of $7.00 per (ECUL) and $1.50 per (LNP) c. Usage Charges (Assessed for each minute of local calling. Local calling areas, including extended calling areas, are as specified in AT&T s (Pacific Bell s) current and effective tariffs on file with the California Public Utilities Commission. Zones 1 and 2 of ZUM-Designated Exchanges Initial Ea. Add'l. Minute Minute Day Rate Period $ $ Evening Rate Period $ $ Night/Weekend Rate Period $ $ Zone 3 of ZUM-Designated Exchanges Initial Ea. Add'l. Minute Minute Day Rate Period $ $ Evening Rate Period $ $ Night/Weekend Rate Period $ $

13 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE B-1 Business Basic Exchange Service 1. General ANALOG LOCAL Business Basic Exchange Service provides a connection to the Company's switching network, which, depending on the service arrangement selected, enables the Customer to: a) receive calls from other stations on the public switched telephone network; b) access the Company's local calling service; c) access the Company's operators and business office for service related assistance; access toll-free telecommunications service such as 800/888 NPA; and access 911 service for emergency calling; and d) access the service of providers of interexchange service who have entered into access service arrangements with the Company. A Customer may presubscribe to such provider's service to originate calls on a direct dialed basis or to receive 800 service from such provider, or may access a provider on an ad hoc basis by dialing the provider's Carrier Identification Code (101XXXX). Business Basic Exchange Service is provided via one or more channels terminated at the Customer's premises. Each Basic Exchange Service channel corresponds to one voice-grade telephonic communications channel that can be used to place or receive one call at a time. Business Basic Exchange Service may be connected to Customer-provided terminal equipment such as station sets, key systems, PBX systems or facsimile machines. Service may be arranged for two-way calling, inward only, or outward only calling. 2. Territory Business Basic Exchange Service for which rates are established herein is offered within the base rate areas of all exchanges as shown and defined in current and effective tariffs of the incumbent local exchange carrier serving the territory in which the Customer is located. 13

14 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE ANALOG LOCAL, (Cont'd.) B-1 Business Basic Exchange Service, (Cont'd.) 2. Application of Rates The Company s charges for Basic Exchange Service include: a) Service Establishment Charges b) Monthly Recurring Service Charges c) Usage Charges Nonrecurring charges for service changes, discontinuation, suspension, and restoral of service also apply. Custom Calling, Miscellaneous, and other optional services are available and will be furnished in conjunction with Business Basic Exchange Service at the rates, terms, and conditions specified herein. 14

15 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE ANALOG LOCAL, (Cont'd.) B-1 Business Basic Exchange Service, (Cont'd.) 3. Rates AT&T (Pacific Bell) Service Area a. Service Establishment Charges (Assessed on a non-recurring basis at the time service to a line or trunk is established) Per Basic Exchange Line: $85.00 Per PBX Trunk $85.00 Per DID Trunk: $85.00 b. Recurring Service Charges (Assessed monthly for each line or trunk in service) Per Basic Exchange Line (measured service): $32.00 Per PBX Trunk $32.00 Per DID Trunk 1 $ Special Terms and Conditions a. Customer must subscribe to sufficient PBX and DID trunks to meet traffic demands. Failure to subscribe to sufficient trunks may result in unsatisfactory call completion rate. b. DID service must be provided on all lines in each trunk group arranged for DID service. Non-DID trunks must be in trunk group separate from DID service trunks. 1 DID number charges, as specified herein, also apply. NOTE 1: In addition, a monthly rate for Federal Subscriber Line Fee referred to as (EUCL) as well as Local Number Portability (LNP) will be charged per line at the rate of $7.00 per (ECUL) and $1.50 per (LNP) 15

16 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE ANALOG LOCAL, (Cont'd.) B-1 Business Basic Exchange Service, (Cont'd.) 3. Rates AT&T (Pacific Bell) Service Area (Cont'd.) c. Usage Charges (Assessed for each minute of local calling. Local calling areas, including extended calling areas, are as specified in AT&T s (Pacific Bell s) current and effective tariffs on file with the California Public Utilities Commission. Zones 1 and 2 of ZUM-Designated Exchanges Initial Ea. Add'l. Minute Minute Day Rate Period $ $ Evening Rate Period $ $ Night/Weekend Rate Period $ $ Zone 3 of ZUM-Designated Exchanges Initial Ea. Add'l. Minute Minute Day Rate Period $ $ Evening Rate Period $ $ Night/Weekend Rate Period $ $

17 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE ANALOG LOCAL, (Cont'd.) B-1. Direct Inward Dial (DID) Service DID (Direct Inward Dial) Service allows a PBX user to have incoming calls reach specific end users or departments by bypassing the assistance of an attendant. A DID trunk passes the called numbers last two or four digits to a PBX which, through switch translations programmed by the Customer, connects the calls to specific called stations. Customer must subscribe to one or more DID trunks to receive DID service. DID numbers must be ordered in blocks of either 20 or 100 numbers. Rates AT&T (Pacific Bell) Service Area DID Number Blocks Nonrecurring Monthly Recurring 1st Block of 20 numbers $ $ Per Additional Block of 20 numbers 1 $ $ st Block of 100 numbers $ $ Per Additional Block of 100 numbers 1 $ $ Reserved Numbers: Block of 20 numbers $ $ Block of 100 numbers $ $ Rate for additional blocks applies only to blocks ordered at same time as initial block. 17

18 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE C-1 Centrex Service 1. General ANALOG LOCAL, (Cont'd.) Centrex Service is a Central Office-based PBX-like service offered to Business Customers. A Centrex System consists of common system equipment and 2 or more Centrex Station Lines equipped with intercom calling and optional features. Centrex Station Lines provide intercommunication on a two- to five-digit basis (activated by dialing the appropriate, pre-programmed intercom code for the terminating station) in addition to access to and from the local exchange network without Customer attendant assistance. Centrex Station Lines are assigned a 7-digit telephone number and may be provided with Direct Inward Dialing (DID) and Direct Outward Dialing (DOD) capability. Centrex Station Lines can be provided with a variety of outgoing restrictions including toll, fully restricted, or 700/900/976 restricted. 2. Territory Centrex Service is offered within the base rate areas of all exchanges as shown and defined in current and effective tariffs of the incumbent local exchange carrier serving the territory in which the Customer is located. 3. Application of Rates The Company s rates for Centrex Service, include both nonrecurring and recurring charges, which may be applied on a per system, order, line, or feature basis. A system comprises all Centrex services, including adjunct services, that are furnished to a Customer at a single contiguous property under a single account served by a single Company central office. Rates for Centrex Service include those specified in this section C-1 Centrex Service and as specified elsewhere herein for service changes, discontinuation, suspension, and restoral of service. Miscellaneous and other optional services are available and will be furnished in conjunction with Centrex Service at the rates specified herein. 18

19 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE ANALOG LOCAL, (Cont'd.) C-1. Centrex Service, (Cont'd.) 4. Rates AT&T (Pacific Bell) Service Area a. Service Establishment Charges (Assessed on a non-recurring basis at the time service is established) Per System: $ Per Centrex Station Line: $60.00 b. Recurring Service Charges (Assessed monthly for each system and line in service) Per System: $0.00 Per Centrex Station Line: $39.50 c. Usage Charges (Assessed for each minute of local calling. Local calling areas, including extended calling areas, are as specified in AT&T s (Pacific Bell s) current and effective tariffs on file with the California Public Utilities Commission.) Zones 1 and 2 of ZUM-Designated Exchanges Initial Ea. Add'l. Minute Minute Day Rate Period $ $ Evening Rate Period $ $ Night/Weekend Rate Period $ $ Zone 3 of ZUM-Designated Exchanges Initial Ea. Add'l. Minute Minute Day Rate Period $ $ Evening Rate Period $ $ Night/Weekend Rate Period $ $ NOTE 1: In addition, a monthly rate for Federal Subscriber Line Fee referred to as (EUCL) as well as Local Number Portability (LNP) will be charged per line at the rate of $7.00 per (ECUL) and $1.50 per (LNP) 19

20 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE ANALOG LOCAL, (Cont'd.) C-1. Centrex Service, (Cont'd.) 4. Rates AT&T (Pacific Bell) Service Area d. Rates, Features and Packages (per Centrex Station Line unless otherwise indicated) Monthly Nonrecurring Recurring a. Call Forwarding-Busy $ 5.00* $ 0.75 b. Call Forwarding-Don't Answer $ 5.00* $ 0.75 c. Call Forwarding Variable-Unlimited $ 5.00* $ 0.75 d. Call Hold $ 5.00* $ 0.75 e. Call Pickup $ 5.00* $ 0.75 f. Direct Inward Dial (DID) to Direct Outward Dial (DOD) Transfer $ 5.00* $ 0.75 g. Directed Call Pickup $ 5.00* $ 0.75 h. Message Waiting Indicator $ 5.00* $ 0.75 i. Call Forwarding Variable, Remote Access $ 5.00* $ 5.50 j. Three-Way Calling $ 5.00* $ 0.75 k. Hunting $ 25.00* $ 0.95 l. Automatic Callback $ 5.00* $ 0.75 m. Caller ID $ 5.00* $11.25 n. Call Park $ 5.00* $ 1.50 o. Call Return $ 5.00* $ 1.50 p. Call Waiting $ 5.00* $ 5.00 q. Call Waiting ID $ 5.00* $ 1.50 r. Distinctive Ringing $ 5.00* $ 1.50 s. Select Call Forwarding $ 5.00* $ 5.50 t. Speed Calling 8 $ 5.00* $ 1.25 u. Speed Calling 30 $ 5.00* $ 5.00 v. Call Screen $ 5.00* $ 1.50 w. Call Pick-up Group & Station $ 5.00* $20.00 x. Caller ID Blocking $ 5.00* $ 0.75 z. Speed Calling Individual $ 5.00* $ 1.25 aa. Uniform Call Distributor (UCD) Per System $ $95.50 Per Line $ $ 1.50 bb. Additional Call Pickup Group Per Group $ $20.00 Feature Package A (consists of a - h above) $ 4.50* $ 6.00 * Nonrecurring charge applies per line, and per feature or feature package, to orders submitted following initial system order. 20

21 DESCRIPTION AND PRICE LIST FOR LOCAL EXCHANGE ANALOG LOCAL, (Cont'd.) D-1. Custom Calling and CLASS Features 1. Feature Descriptions Caller ID: Displays the name and telephone number of an incoming call on a specially designed telephone or device furnished by the Customer. Anonymous Call Rejection: Allows a customer to reject calls from callers who are using a blocking option to prevent display of their telephone numbers. The customer activates or deactivates ACR by dialing a preassigned code. Call Forwarding Variable: Permits the customer to automatically forward (transfer) all incoming calls to another telephone number, and to restore it to normal operation at their discretion. Other Custom Routing Features may also be available on request. Call Forwarding - Busy: Permits the forwarding of incoming calls when the customer s line is busy. The forwarded number is fixed by the customer service order. Calls may be forwarded outside the customer s local central office. Call Forwarding - Busy (Extended): Forwards calls to a number outside the customer s local central office. Call Forwarding Variable, Remote Access: Permits the end-user to automatically forward (transfer) all incoming calls to another telephone number, and to restore it to normal operation at the end user s discretion. The end-user must dial an activation code along with the forward-to number in order to turn the feature on. A separate code is dialed by the end-user to deactivate the feature. Feature activation may be performed from the enduser s exchange line or remotely from some other line. Remote access requires the end-user to 1) dial a special access number 2) enter their sevendigit telephone number and 3) enter a personal identification number prior to forwarding their calls 21

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