SOUTH HAYWARD SENIOR & FAMILY APARTMENTS Questions & Answers (Q&A)

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1 PROJECT LOCATION: / MISSION BLVID HAYWARD, CA Can you please provide an overview of South Hayward Senior & Family Apartments? South Hayward Senior & Family Apartments is a family and senior affordable housing property consisting of two buildings for a total of 151 units (including one manager s unit). All units are made affordable through various funding sources, including the Low-Income Housing Tax Credit Program, City of Hayward and Alameda County. The Head of Household must be 18 years of age or older. The charts below provide an overview of the distribution of resident units and available parking for the property. Apartment Unit Overview Family Unit Type Number of Each Approximate Unit Type Square Footage One Bedroom / One Bathroom square feet Two Bedroom / One Bathroom square feet Three Bedroom / Two Bathroom 32 1,001 square feet Manager s Unit square feet Unit Total 87 Senior Unit Type Number of Each Approximate Unit Type Square Footage One Bedroom / One Bathroom square feet Two Bedroom / One Bathroom square feet Two Bedroom/One Bathroom square feet Unit Total 64 Parking Summary There will be a minimum of one (1) assigned ground level parking space for each unit. There will also be a bike storage room and bike racks available. Page 1 of 10

2 2. When will the units be available? Construction on the project is anticipated to be completed in June Approved residents will be allowed to move-in within approximately two weeks of construction completion. Barring construction delays, units are expected to be occupied starting in late June 2016, with all units to be occupied by the end of August What special amenities are provided? a. Amenities located in the project are as follows: On-site Manager Community Rooms Computer Labs Onsite Laundry Room b. Common amenities for both building include the following: Outdoor Courtyard with Tot Lot Ground-level parking spaces Very close to the South Hayward BART station and other Public Transportation & Shopping Centers 4. Who will manage the property? Eden Housing Management, Inc. will manage the property. A full-time property manager will be assigned and two agents of the management company will live on-site. 5. Where may I pick up a rental application for South Hayward Senior & Family Apartments? Separate applications will be available for the senior and family apartments. A senior may apply to one or both properties, but if electing to apply to both will need to fill out a separate application. Applications have been made available for pick-up during specified hours in three ways: a) Online at (Click on Now Leasing ) b) Eden Housing Management, Inc Grand Street, Hayward, CA Hours for Pick-Up: Monday through Friday from 10:00 AM to 4:00 PM Page 2 of 10

3 c) South Hayward Senior & Family Lease-Up Office Southland Drive, Suite #607, Hayward, CA Hours: 10:00 AM to 4:00 PM Monday, 4/18/2016 through Saturday, 4/23/2016; and Monday, 4/25/2016 through Friday, 4/29/ How should I submit my completed application? Completed rental applications will ONLY be accepted in-person as specified below: a) South Hayward Senior & Family Lease-Up Office Southland Drive, Suite #607, Hayward CA Hours: 10:00 AM to 4:00 PM Monday, 4/18/2016 through Saturday, 4/23/2016; and Monday, 4/25/2016 through Friday, 4/29/2016 Fully completed, signed and dated applications must only be returned in-person during the timeframe indicated. Absolutely no applications will be accepted after 4:00 PM, Friday, April 29, Applications that are late or not fully completed will be rejected. No exceptions will be made. 7. Does it make a difference if I return my application the first day? No. A lottery will be conducted in early May 2016 that will determine an applicant s lottery list number. There is NO priority given to those who turn in an application on April 18 th over one who submits an application on April 29 th. Other preferences and special designations do apply. 8. Are there any application / lottery list preferences? Yes. South Hayward Senior & Family Apartments will have preferences or special unit designations as described in item #9 below. 9. Are there any other special designated units, preferences or priorities? A. There are five (5) one bedroom units designated for Mental Health Services Act (MHSA) qualified households. Qualified households must meet the requirements established by the Mental Health Services Act Housing Program. These units will be filled by direct referral from the Page 3 of 10

4 Alameda County Behavioral Health Care Services (BHCS) and will not be included in the lottery. Please contact BHCS if you believe you meet the qualifications. B. Priority will be given to eligible tenants from the SR-238 Corridor Tenant list provided by the City of Hayward. EHMI will verify with the City of Hayward entitlement to this priority. C. Preference for those on the lottery list will be given to applicants with verifiable local (City of Hayward) residency or employment (which includes those who are working or who have been notified that they are hired to work) in the City of Hayward. In order to verify entitlement to this preference, the applicant must provide, at time of the application, one of the following acceptable items showing their name and a Hayward address. If none of the following documentation is provided the applicant will be processed as a non-preference applicant and returned to the waiting list to be processed at the appropriate time for those who do not meet the requirements of the City Live/Work preference. a. Lease agreement b. Copies of utility bills c. Tax return d. Driver license or California ID e. Copies of check stubs f. Written verification, on agency letterhead, from a referring outreach worker or social service agency, indicating where the applicant resides. g. A letter from an employer stating the past or anticipated starting date of employment, the position title, whether position is fulltime, part-time, temporary, contract, or other, and number of hours worked or expected hours of employment. h. If employment is a contract position; provide a copy of the employment contract. 10. When will the lottery be held? Eden Housing Management, Inc. will conduct the lottery in early May 2016, upon completion of the above described preference review. Because the lottery is conducted in a time-sensitive manner, rental applications will not be accepted later than 4 PM, Friday, April 29, The lottery is not open to the public. Page 4 of 10

5 11. How will the preferences be applied to the lottery? The preference described in question #9 above will be applied according to the following: All applications received during the initial intake period of April 18, 2016 through 4 PM on Friday, April 29, 2016 will be entered into Excel spreadsheets, separated by senior and family applicants. A lottery program (macro) is run for the entire applicant pool, assigning a lottery number at random to each application. The lottery list will then be sorted so that those with the City of Hayward Live/Work preference are weighted above those who do not qualify for the preference. Those applicants who received the verified SR-238 priority will not be included in the lottery. The 5 MHSA units and 1 income qualifying staff unit will not be included in the lottery. 12. Will all applicants receive an interview letter and notification of lottery / wait list number? No. Once the lottery has been conducted and sorted, applicant interview letters will be distributed in lottery order, likely sometime in early May South Hayward Senior & Family Apartments will process 3 to 5 applications for each available unit and send out the appropriate number of interview letters to meet this target. Applicant interviews for those applicants included in the lottery will begin in mid-to-late May How are applications processed and units assigned? Applications will be processed (interviews set up and third-party income verifications sent out) in the order of their priority, preference category and lottery number for the unit size and restricted income level to which their household qualifies. South Hayward Senior & Family Apartments will process 3 to 5 applications for each available unit and send out the appropriate number of interview letters to meet this target. A unit is assigned once all third party verification forms are returned and the file is deemed completed and approved. Units are then assigned based on first approved file, regardless of lottery number. Page 5 of 10

6 Applicants not contacted will be converted to either the family or senior waiting list upon completion of the lease-up at 100% occupancy. The waiting list will maintain the lottery number order, sorted and weighted in accordance with the City of Hayward Live/Work preference and required SR-238 priority. As units become vacant and turn over, applicants on the waiting list are contacted in order of preference, lottery number, and then household size to qualify for the specific unit size and income restriction level of the available unit. 14. What will I need to bring to my interview? You will be asked to bring the following documents to your interview: Social Security Card or Resident Alien Card The Head of Household must provide evidence of Legal Status. California Driver s License or Photo ID Birth Certificate for all Household Members under the age of 18 Documentation for ALL Sources of Income including, but not limited to: o Employment (last 3 consecutive months of current paystubsrequired no gaps), o Social Security (most recent 2015/2016), o Supplemental Social Security (most recent 2015/2016), o Veteran Administration Benefits, Pension / Retirement, including any income from deceased spouse or children (if paystubs are received, the last 3 consecutive months no gaps of paystubs are required or current proof of income dated within 120 days of interview) o Child Support Judgment & proof of income (dated within 120 days of interview) Complete Tax Returns for 2015 including all W-2 & 1099 s, if you file Checking account statements last six months in order by month No gaps Savings account statements for the most recent or current month Most current Statement received in 2015 for any other kind of assets such as, IRA s, 401/K s and any other form of other Retirement Account s Life Insurance Policies (this does not include Term Life) Documentation for any other asset or source of income For those individuals who are self-employed or earn cash wages, very specific regulations apply to verifying these types of income, as follows: o Self-Employed Previous Year s 1040 Tax Return and Schedule C** OR Page 6 of 10

7 IRS Form 4506-T and one of the following: Profit and Loss Statement Statements from recurring clients o Cash Wages If an applicant/tenant is claiming that they do not receive paystubs as they are paid in cash, the IRS has determined that those individuals are considered independent contractors and as such should file a 1040 tax return. We will require a copy of the 1040 filing for the applicant/tenant and a third party statement from the employer on company letterhead, indicating the name of the applicant/tenant, the position title, and how much the employer pays the applicant/tenant in cash each week. Additionally, if a household is claiming they do not file taxes on cash wages, we will require a completed IRS form 4506-T, received back from the IRS, to be in the file, verifying non-filing status in addition to the third party statement from the employer on company letterhead, indicating the name of the applicant/tenant, the position title, and how much the employer pays the applicant/tenant in cash each week. 15. Are there restrictions on the family and senior size that is authorized to live in a unit? Yes. The following occupancy standards will apply to all units. Persons in Household Unit Size Minimum Maximum 1 Bedroom Bedroom Bedroom What are the current maximum income limits to rent the units? The following income limits are effective as of March 28, 2016 for Alameda County as published on the website for the California Tax Credit Allocation Committee (CTCAC), which implements the Low Income Housing Tax Credit Program (LIHTC) in the State of California. These income limits are subject to change and are expected to be revised annually. Page 7 of 10

8 Maximum Income Limits per Number of Persons in Household Income Type % $20,490 $23,400 $26,300 $29,250 $31,590 $33,930 $36,270 40% $27,320 $31,200 $35,120 $39,000 $42,120 $45,240 $48,360 50% $34,150 $39,000 $43,900 $48,750 $52,650 $56,550 $60,450 Number of Apartments by AMI Level - Family One Bedroom Two Bedroom Three Bedroom Number of Apartments by AMI Level - Senior One Bedroom Two Bedroom ** 30% AMI 5 * % AMI % AMI 0 * % AMI % AMI 0 * % AMI 11 1 *The five (5) one-bedroom units are special designated units. See item #9 above. ** One (1) of the two-bedroom senior units, at the 50% AMI level, will be designated to an income qualified EHMI staff member serving as the night manager. 17. What are the proposed rents? The following rent limits are effective as of March 28, 2016 for Alameda County as published on the website for the California Tax Credit Allocation Committee (CTCAC), which implements the Low Income Housing Tax Credit Program (LIHTC) in the State of California (exceptions may apply to those holding portable Section 8 Housing Choice Vouchers). These rent limits are subject to change and are expected to be revised annually. Maximum Rent Limits Per Bedroom Size Rent Type % $548 $658 $760 40% $731 $878 $1,014 50% $914 $1,097 $1, Is a lease required? Yes. A one-year lease is required at initial move-in. Page 8 of 10

9 19. Is smoking allowed at the property? South Hayward Senior & Family Apartments has been designated as a nonsmoking property. No smoking will be allowed anywhere in the resident units, common areas, or anywhere on the exterior of the property. 20. Will pets be allowed? Yes. Pets will be allowed in accordance with Eden Housing Management, Inc. s Pet Policy. Below are the basic guidelines included in this policy; however, this is not the policy in its entirety. A pet deposit of $150 is required. Only the following types and number of pets will be allowed: A. Dog B. Cats C. Birds D. Fish Maximum Number: One Maximum Size: 25lbs Maximum Number: One (Domestic only) Maximum size: N/A Minimum age: 6 months Maximum number: Two Maximum Aquarium Size: 20 gallons E. Small Mammals Gerbils, Hamsters, Rats, Guinea Pigs Maximum number: Two Notes: No rabbits are permitted. Only one breed of pet is allowed. For example, you may have one dog OR two birds, but not one dog plus two birds. Page 9 of 10

10 21. Will Resident Services be provided? Yes. Eden Housing Resident Services, Inc. will provide resident support for South Hayward Senior & Family Apartments. Our services include information and referrals to local community resources, one-on-one support to address individual needs, educational classes/presentations on site, community building programs and programming for children. 22. Who should I contact if I have any questions? For general questions and questions about the application process please call Julissa Johnson, Lease-Up Agent, at (510) Page 10 of 10