SME Solutions IP Office & Ethernet Switching Technical Configuration Guide. Ethernet Routing Switch 2000, 3000, 4000 and 5000 Series IP Office

Transcription

1 Ethernet Routing Switch 2000, 3000, 4000 and 5000 Series IP Office Engineering SME Solutions IP Office & Ethernet Switching Technical Configuration Guide Avaya Networking Document Date: Document Number: NN Document Version: 1.0

2 2012 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes. Documentation disclaimer Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. End User agree to indemnify and hold harmless Avaya, Avaya s agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User. 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3 Abstract This Technical Configuration Guide describes a Small and Medium Enterprise (SME) solution comprised of IP Office and Ethernet Routing Switch models. This solution integrates voice and data into one robust and highly scalable network that is energy efficient, and easy to maintain. Information in this Technical Configuration Guide has been obtained through interoperability testing in the Avaya Networking Test Lab and additional technical discussions. The intended audience for this guide is the Avaya Sales teams, Partner Sales teams and end-user customers. Acronym Key ADAC Auto Detection Auto Configuration AES Avaya Energy Saver Codec Coder-Decoder program DSCP Differentiated Services Code Point ERS LLDP IPO PD PoE PSE QoS SIP Ethernet Routing Switch Link Layer Discovery Protocol IP Office Powered Device Power over Ethernet Power Sourcing Equipment Quality of Service Session Initiation Protocol 3

4 Table of Contents Figures Introduction Ethernet Routing Switches and Features ERS 2500 Series ERS 3000 Series ERS 4000 Series ERS 5000 Series Power over Ethernet Avaya Energy Saver IP Office Telephones Tested with this Solution Avaya 9600 Series IP Phones Avaya 1600 Series IP Phones Avaya 4600 Series IP Phones Avaya 1400 Series Digital Phones Equipment and Software Validated Testing Methodology Connectivity Tests Connectivity Test Results ERS Connectivity Configuration Auto Configuration Configuring ADAC and LLDP Configuring PoE Verifying QoS Settings Configuring AES IP Office Telephony Tests IP Office Test Results IP Office Configuration IP Office Script Accessing IP Office Manager Verifying Differentiated Services Enabling DHCP Server Verifying IP Telephone Extensions Verifying the Direct Media Path Conclusion

5 Figures Figure 1 ERS 2500 series PoE switches Figure 2 ERS 3500 series PoE switches Figure 3 ERS 4000 series PoE switches Figure 4 ERS 4000 series PoE+ switches Figure 5 ERS 5000 series PoE switches Figure 6 Branch Office Test Bed Topology Tables Table 1 PoE Ethernet Routing Switches... 9 Table 2 ERS 4500/4800 PoE/PoE+ power budgets Table 3 - Connectivity Test Results Table 4 IP Office Test Results

6 Conventions This section describes the text, image, and command conventions used in this document. Symbols Tip Highlights a configuration or technical tip. Note Highlights important information to the reader. Warning Highlights important information about an action that may result in equipment damage, configuration or data loss. Text Bold text indicates emphasis. Italic text in a Courier New font indicates text the user must enter or select in a menu item, button or command: ERS T# show running-config Output examples from Avaya devices are displayed in a Lucida Console font: ERS T# show sys-info Operation Mode: Switch MAC Address: B0-00 PoE Module FW: Reset Count: 83 Last Reset Type: Management Factory Reset Power Status: Primary Power Autotopology: Enabled Pluggable Port 45: None Pluggable Port 46: None Pluggable Port 47: None Pluggable Port 48: None Base Unit Selection: Non-base unit using rear-panel switch sysdescr: Ethernet Routing Switch T-PWR HW:02 FW: SW:v Mfg Date: HW Dev:H/W rev.02 6

7 1. Introduction Networks serve an increasingly diverse community of users and connect a wide assortment of devices. For example, your network may include laptops, mobile phones, office phones, and an explosion of bring your own devices (BYOD). Because network administrators are constantly struggling to manage the demands on their networks, Avaya developed the Small and Medium Enterprise (SME) solution with IP Office and Ethernet Switching. The SME solution is all you need for your entire business infrastructure. This solution is not only easy to install and maintain, it combines all the strengths of Avaya s industry-leading Ethernet Routing Switches with IP Office. This solution integrates the VoIP and data traffic into one network thus eliminating the need to maintain separate voice and data networks. Ethernet Routing Switches are powerful standalone switches, but their stacking capability makes them future proof. As your needs grow, you can add another switch to the stack. Many ERS models support Power over Ethernet (PoE) and PoE+ to provide power directly to endpoints over the Ethernet cable. The innovative Avaya Energy Saver provides added intelligence to reduce power consumption of the network during non-peak hours. IP Office combines the reliability of a traditional telephony system with the application advantages of an IP telephony solution. With IP Office almost any phone can become an office extension. This enables you to collaborate on conference calls, get detailed reports, use , and send text or instant messages. With the SME solution, you can build a scalable, integrated voice and data network that is energy efficient and easy to maintain. And as the interoperability testing demonstrated, the ERS switches provide the benefits of PoE and meet users expectations for quality of service (QoS). For detailed information about Ethernet Routing Switches, PoE, and IP Office, please refer to the technical documentation available on the Avaya Web site at 7

8 2. Ethernet Routing Switches and Features Depending on your needs for PoE, PoE+, redundant power, and configurable energy savings, you can choose PoE models from any of these platforms as the underlying Ethernet infrastructure of this solution. Note All of the following PoE switches have power saving features, but only the ERS 4000 Series supports Avaya Energy Saver (AES). Switch Model Ports on PoE switches Ethernet Routing Switch 2500 series 2526T-PWR 2550T-PWR 24x 10/100 ports, 12 PoE capable ports, plus 2x 10/100/1000 or SFP combo ports. 48x 10/100 ports, 24 PoE capable ports, plus 2x 10/100/1000 or SFP combo ports. Ethernet Routing Switch 3500 series NOTE: Each ERS2500 also has 2x rear 1000Mbps ports that can be used as additional user ports or stacking ports. 3526T-PWR+ 3510GT- PWR+ 3524GT- PWR+ 24x 10/100 PoE/PoE+ ports, plus 2x 10/100/1000 or SFP combo ports. 8x 10/100/1000 PoE/PoE+ ports, plus 2x SFP ports. 24x 10/100/1000 PoE/PoE+ ports with 4x SFP combo ports shared with ports Ethernet Routing Switch 4000 series NOTE: Each ERS3500 also has 2x rear SFP ports that can be used as additional user ports or stacking ports (stacking is supported from software release v5.1 Feb T-PWR 4550T-PWR 4526T-PWR+ 4550T-PWR+ 4524GT-PWR 24x 10/100 PoE ports, plus 2x 10/100/1000 or SFP combo ports. 48x 10/100 PoE ports, plus 2x 10/100/1000 or SFP combo ports. 24x 10/100 PoE/PoE+ ports, plus 2x 10/100/1000 or SFP combo ports. 48x 10/100 PoE/PoE+ ports, plus 2x 10/100/1000 or SFP combo ports. 24x 10/100/1000 PoE ports with 4x SFP combo ports shared with ports

9 4526GTX-PWR 4548GT-PWR 4826GTS-PWR+ 4850GTS-PWR+ 24x 10/100/1000 PoE ports plus 2x XFP 10GbE ports. 48x 10/100/1000 PoE ports with 4x SFP combo ports shared with ports x 10/100/1000 PoE/PoE+ ports, 2 shared SFP ports, plus 2x SFP+ ports. 48x 10/100/1000 PoE/PoE+ ports, 2 shared SFP ports, plus 2x SFP+ ports. Ethernet Routing Switch 5000 series T-PWR T-PWR 5650TD-PWR 5698TFD-PWR 24x 10/100/1000 PoE ports with 4x SFP combo ports shared with ports x 10/100/1000 PoE ports with 4x SFP combo ports shared with ports x 10/100/1000 PoE ports with 6x SFP combo ports shared with ports 43-48, plus 2x XFP ports. 96x 10/100/1000 PoE ports with 6x SFP combo ports shared with ports 91-46, plus 2x XFP ports. Table 1 PoE Ethernet Routing Switches Ethernet Routing Switches (ERS) can operate as standalone units. However, as your network needs grow, you can create stacks of up to eight units each. Stacking provides management efficiency; you manage a stack with a single IP address, as a single virtual switch, and software is available as a single image across all models in the stack. For example, if you create a stack with eight ERS 2550T-PWR switches, a total of 192 PoE ports is available, each capable of providing data, voice, and power to devices in your network, and you would manage those ports within a single configuration, as one virtual switch. Important: All units in the stack must be from the same product family and use the same software version. Software Release Feature Ethernet Routing Switch 2500 series 4.1 ADAC via MAC 4.1 ADAC via 802.1AB AB MED 4.4 ADAC Enhancement (8 uplinks/call server ports and change non-adac VLANs) 9

10 4.0 Simple Network Time Protocol (SNTP) with Timezone support AB Integration Ethernet Routing Switch 3500 series 5.0 ADAC via MAC 5.0 ADAC via 802.1AB AB MED 5.0 ADAC Enhancement (8 uplinks/call server ports and change non-adac VLANs) AB Integration AB Defaults 5.0 Simple Network Time Protocol (SNTP) with Timezone support Ethernet Routing Switch 4000 series 5.1 ADAC via MAC 5.1 ADAC via 802.1AB AB MED AB MED Integration (decoupled from ADAC) 5.4 ADAC Enhancement (8 uplinks/call server ports and change non-adac VLANs) AB Integration AB Defaults 5.6 Avaya Energy Saver with SNTP and NTP Support 5.6 Voice VLAN Integration 5.0 Simple Network Time Protocol (SNTP) with Timezone support 5.6 Network Time Protocol (NTP) Ethernet Routing Switch 5500 series 5.0 ADAC via MAC 5.1 ADAC via 802.1AB 10

11 AB MED AB MED Integration (decoupled from ADAC) 6.2 ADAC Enhancement (8 uplinks/call server ports and change non-adac VLANs) AB Integration 6.2 Avaya Energy Saver with SNTP Support 4.10 SNTP 5.10 SNTP with Timezone support Ethernet Routing Switch 5600 series 6.0 ADAC via MAC 6.0 ADAC via 802.1AB AB MED AB MED Integration (decoupled from ADAC) 6.2 ADAC Enhancement (8 uplinks/call server ports and change non-adac VLANs) AB Integration 6.2 Avaya Energy Saver with SNTP Support 6.0 SNTP with Timezone support Features Voice VLAN Integration Voice VLAN Integration offers a unified concept of Voice VLAN through various applications (ADAC, EAP and LLDP). Voice VLAN Integration feature enhances the functionality of ADAC and removed many limitations which resulted in the Voice VLAN being dynamically allocated. This now means that any VLAN functions can be assigned to the Voice VLAN, such as Layer 3 or static port assignments. 11

12 802.1AB Integration 802.1AB Integration provides the ability to configure 802.1AB (LLDP) parameters to allow improved provisioning of Avaya IP handsets Support for Avaya proprietary 802.1AB (LLDP) TLVs, which include: o o o o 802.1AB Defaults Enables the switch to provision the Phone via TLVs rather than DHCP/TFTP method Improved provisioning capabilities by allowing the switch to configure: call-server, fileserver, poe-conservation, dot1q-framing The switch can report on currently used parameters per port as well as listing the Phones in-use IP parameters. Integrates with Avaya Energy Saver, so that when Energy Saver is activated, the poe-conservation parameter is dynamically changes to maximum to drive further power savings. The 802.1AB New Default Parameters feature will change default 802.1AB (LLDP) parameters to improved day 1 out of the box operation for Voice and UC applications. The New default values should be the equivalent of: 4500 (config-if) # lldp config-notification 4500 (config-if) # lldp status txandrx config-notification 4500 (config-if) # lldp tx-tlv local-mgmt-addr port-desc sys-desc sys-name 4500 (config-if) # ldp tx-tlv dot3 mdi-power-support 4500 (config-if) #lldp tx-tlv med extendedpse inventory location med-capabilities networkpolicy 4500 (config) # lldp med-network-policies voice dscp 46 priority 6 For more information about Ethernet Routing Switches, see the technical documentation available on the Avaya Web site at 12

13 2.1 ERS 2500 Series Avaya Ethernet Routing Switch 2500 series includes a range of energy-efficient, Fast Ethernet switches suitable for branch office and entry-level enterprise wiring closet deployments. ERS 2500 Series switches offer intelligent stacking, virtual hot swap for in-service maintenance and restoration, and include automatic QoS, Power over Ethernet (PoE), simple IP Phone deployments, and a wide range of flexible security options. The ERS 2550T-PWR and 2526T-PWR provide IEEE 802.3af-compliant (PoE, 15.4W) power on half the ports, and are contained with a RED line surrounding the ports supporting PoE. These switch models provide power discovery, power management, and power use statistics per port and per switch and do not support Avaya Energy Saver. ERS2500 PoE model switches only support PoE on the lowernumbered ports, and provide a total PoE budget of 168W per switch. The ERS 2500 switches optimize power consumption. You can configure each port to a power priority level of low, high, or critical, limiting the amount of power delivered to non-business-critical devices. Figure 1 ERS 2500 series PoE switches ERS2526T-PWR ERS2550T-PWR 13

14 2.2 ERS 3000 Series The Avaya Ethernet Routing Switch 3500 Series are high-performance, compact Ethernet switches designed for small branch offices (typically 100 users or less). The ERS 3500 includes 10-port and 24- port 10/100/1000BaseT models, and 24-port 10/100BASE-TX models. The ERS 3510GT-PWR+, 3524GT-PWR+ and 3526T-PWR+ provide IEEE 802.3af-compliant (PoE, 15.4W) or 802.3at-compliant (PoE+, 32W) power on all ports, and are contained with an ORANGE line surrounding the PoE ports. ERS3500 PoE+ model switches support the following maximum power budget per switch: GT-PWR+, 60Watts maximum in Low power budget mode (fanless operation), or 170W maximum in High power budget mode (normal fan operation) GT-PWR+ and 3526T-PWR+, 370Watts per switch maximum. When you use ERS 35xx-PWR+ units, you can plug any powered device into a compliant front-panel port and receive power in that port. ERS3500 series PoE switches do not yet support the Avaya Energy Saver (AES) feature, but this is planned in a near future release. The 24-port models will support stacking with the 5.1 release targeted for availability in February Stack cables are sold separately to provide resilient stacking capability of up to 8 units in a stack with software v5.1 running on the 24-port switches. Figure 2 ERS 3500 series PoE switches ERS 3510GT-PWR+ ERS 3524GT-PWR+ ERS 3526T-PWR+ 14

15 2.3 ERS 4000 Series The Avaya Ethernet Routing Switch 4000 Series contains 4500 and 4800 series models and is designed for enterprise wiring closets and other network edge deployments. This stackable chassis system provides Layer 2 switching and dynamic Layer 3 routing, convergence features, high performance, and secure and resilient Ethernet switching connectivity. The Avaya Ethernet Routing Switch 4500/4800 Series switch models support 10/100 and 10/100/1000 switching and routing, PoE, PoE+, and 10 GbE uplink options. The ERS4000 series models designated with PWR provide IEEE 802.3af-compliant (PoE, 15.4W), while models designated with PWR+ provide both 802.3af (PoE) or 802.3at-compliant (PoE+, 32W) power on all ports, and are contained within a RED (PoE models) or ORANGE (PoE+ models) line surrounding the PoE ports. ERS4000 series PoE model switches support the following maximum power budget per switch: Switch Model PoE Ports PoE budget (Watts, when using primary AC power) Average per port (Watts) PoE budget (Watts, with primary AC power supply plus RPS15 or secondary PSU) Average per port (Watts) 4526T-PWR T-PWR GT-PWR GT-PWR GTX-PWR T-PWR T-PWR GTS-PWR GTS-PWR Table 2 ERS 4500/4800 PoE/PoE+ power budgets Note: ERS4500 PWR (PoE) models support a Redundant Power Supply 15 (RPS15) connection at the rear for DC power redundancy, or, for power load sharing which provides additional PoE power if required. Newer model ERS4500/4800 PWR+ (PoE+) models use separate pluggable power supply modules at the rear and do not support RPS15 connection. 300W and 1000W removable power supply modules are available for these models. When you use ERS 4500 PWR and 4500/4800 PWR+ units, you can plug any powered device into a compliant front-panel port and receive power in that port. All ERS 4000 series PoE switches support the Avaya Energy Saver (AES) feature. 15

16 Figure 3 ERS 4000 series PoE switches ERS 4526T-PWR ERS 4550T-PWR ERS 4524GT-PWR ERS 4548GT-PWR ERS 4526GTX-PWR 16

17 Figure 4 ERS 4000 series PoE+ switches ERS 4526T-PWR+ ERS 4550T-PWR+ ERS 4826GTS-PWR+ ERS 4850GTS-PWR+ 17

18 2.4 ERS 5000 Series The PoE capable ERS 5600 series stackable switches are available in 48-port and 96-port models. The ERS 5600 offers built-in, hot swappable redundant power supply options in both AC and DC varieties. It is also capable of providing full 15.4 watts per port on every port in the switch along with full N+1 redundant power simultaneously. The PoE capable ERS 5520 stackable switch is available in both 24-port and 48-port models. The ERS 5520 provides up to 320 watts per switch on standard 110/240 VAC power. To provide more power and/or redundant power, use the ERS Redundant Power Supply 15 (RPS 15) to augment the ERS The RPS 15 can support up to three ERS 5520 switches. Figure 5 ERS 5000 series PoE switches ERS 5650TD-PWR ERS 5698TFD-PWR ERS T-PWR ERS T-PWR 18

19 2.5 Power over Ethernet There are two components in Power over Ethernet (PoE): Power Sourcing Equipment (PSE), the Ethernet Routing Switch (ERS) that provides the PoE. Powered Device (PD), the end device that uses the power such as IP Phones, Wireless access points, security cameras, and security card readers. PoE ports provide power and data simultaneously to network devices over a standard Ethernet cable. This eliminates the need for separate power supplies for each powered device, which reduces cabling and management costs for equipment additions, moves or changes. Because a switch that offers PoE has the ability to power IP Phones centrally from the Ethernet, IP Telephony is the leading user of PoE. There are two standards for PoE: IEEE 802.3af for PoE, available on Ethernet Routing Switch PWR models IEEE 802.3at for PoE+, available on Ethernet Routing Switch PWR+ models The newer of the two standards, PoE+, increases the amount of power that the PSE can supply. When you connect a powered device to the switch through a PoE or PoE+ port, PoE-capable switches automatically detect the network device power requirements and dynamically supply the required DC voltage, at a set current, to the device. Under the standards, the switch can provide power over the used or unused pairs in a UTP copper cable. Avaya Ethernet Routing Switches provide power over the used pairs. Note You must use a four-pair Category 5e or higher UTP cable for PoE. A standard two-pair UTP Cable does not support PoE The Avaya Ethernet Routing Switches do not use power classification to provide PoE to the PDs. The Ethernet Routing Switches use a pool of power per switch or per module. As devices come online and begin to use power, the overall pool of power decreases. Features, such as Power Management and Power Priority, are available within the Ethernet Routing Switches to control PoE across the switch. Power Management can enable, disable, or limit the PoE on a per-port basis or on a per-module basis. In configurations where there is not enough PoE available, Power Priority sends power to designated ports before lower priority ports. This ensures that critical PoE devices always have power. See the next section, Avaya Energy Saver, for information about another important power consumption management feature. Avaya created a PoE Calculator tool to help you determine your PoE needs. In the tool you select the number of Avaya IP phones and wireless access points, or enter information for third party PoE devices, then the calculator provides information for the power required, number of switches, and, if necessary, the amount of redundant power required. The PoE Calculator tool helps you confidently streamline the design of the PoE infrastructure. You can find the PoE Calculator (NN ) on the Avaya Web site at 19

20 2.6 Avaya Energy Saver Avaya Energy Saver (AES) is a configurable feature that you can use to reduce network infrastructure power consumption with no impact to network connectivity. Of the switches tested in this SME solution, Avaya Energy Saver (AES) is available on PoE and PoE+ models of ERS 4000 Series switches and PoE models of the ERS 5000 Series switches. In off-peak mode, AES uses intelligent switching capacity reduction to reduce direct power consumption by up to 40%. And AES can use PoE port power priority levels to shut down low priority PoE ports to provide more power savings. For more information about ERS 4000 or 5000 Series switches and AES, see the technical documentation available on the Avaya Web site at 3. IP Office Avaya IP Office is a modular communications solution that scales from 2 to 384 extensions on a single platform. It supports up to 32 sites and 1000 users in a multi-site network with resilient and redundant capabilities. It also provides a hybrid PBX with both Time Division Multiplexing (TDM) and IP telephone and trunk support that can be used in either mode or in both modes simultaneously. IP Office has data capabilities built in, providing IP routing, switching, and firewall protection between LAN and WAN (LAN2). A Web-based applications suite delivers Contact Center reporting, voice and messaging, Interactive Voice Response, conferencing and computer telephony integration. Each IP Office solution requires a system control unit (IP500 V2) trunk connections to the service provider expansion modules for TDM telephone cabling IP Telephones connect over LAN connections to the IP Office solution. The Avaya IP Office 500 system control unit offers a modular, flexible chassis with capacity for up to 16 analog trunks or 16 ISDN BRI trunks (32 channels) or 8 digital PRI trunks (up to 192 T1 channels or 240 E1 channels) using internal daughter cards. Up to 12 Expansion Modules may be added to provide a combination of up to 384 analog, digital or IP extensions, with additional analog trunks through external Analog 16 modules. Features include up to 148 optional voice compression channels, 2 independently switched LAN ports, and built-in Embedded Voic . 4. Telephones Tested with this Solution A selection of Avaya IP Phones and Digital Phones were tested with this solution. Avaya IP and Digital Telephones provide best in class telephony features and support phone applications from the displays. A display-based interface enhances communications convenience and productivity, and the high- resolution displays make it easier to access telephone features, look up phone numbers, or keep track of time. With IP Phone Applications you can use the display of your IP phone for instant access to information and business applications such as viewing , broadcasting text and/or audio messages, viewing your calendar, or direct dialing contacts. For more information about Avaya Phones, see the Avaya Web site at 20

21 4.1 Avaya 9600 Series IP Phones Avaya 9600 Series IP Deskphones are designed for productivity, teamwork and collaboration and the variety of models are suitable for a wide range of locations in your business, from the executive suite or the manager s desk to the call center, the lobby, or a home office. Avaya IP Deskphones use 40-60% less energy than other IP Deskphones on the market. Among the other advantages of Avaya 9600 Series IP Phones are the applications available for example, you can view your calendar on your phone, without the need to boot up your PC, and see instant presence information. Session Initiated Protocol (SIP) is available for a survivable, scalable infrastructure that delivers reliable performance and flexible growth and GigE increases performance by deploying Gigabit Ethernet within your infrastructure. 4.2 Avaya 1600 Series IP Phones The Avaya 1600 Series IP Deskphones are a family of cost-effective, reliable deskphones designed to meet basic communication needs of the same types of users as the 9600 Series IP Deskphones. Two-way speakerphones, backlit displays and multi-line capabilities are standard on the 1600 series. And 1600 Series IP Deskphones combine traditional telephone features such as dual LED indicators and fixed feature buttons (e.g., conference, transfer, hold) with softkeys, navigation wheel and a context-sensitive user interface (in select models). Because the 1600 Series and the 9600 Series have similar industrial design and administration, you can deploy them in mixed environments or alone. They offer straightforward, familiar access to the most common telephony features, The 1600 Series IP Deskphones offer features and capabilities not generally available in other similar models, and you can easily upgrade from older systems. 4.3 Avaya 4600 Series IP Phones The Avaya 4600 Series IP Telephones are ideal as IP phones for the Call Center. They offer extensive SIP support in models including the 4602, 4610, 4620, 4621 telephones. And the 4610, 4620, 4621, 4622 and 4625 support the VPN remote for 4600 Series VPN client software for remotely deployed phones. The 4601 (no display) or 4602 with a small two line display fill the need for cost-sensitive IP phone users. 4.4 Avaya 1400 Series Digital Phones Because the industrial design of the 1400 Series Digital Deskphones is similar to the 9600 Series IP Deskphone and 1600 Series IP Deskphone, you can deploy them in mixed environments or alone. The 1400 Series Digital Deskphones provide straightforward, familiar access to the most common telephony features because they are designed for the same users as the 9600 Series IP Deskphone and the 1600 Series IP Deskphone. The 1400 Series Digital Deskphones combine traditional telephone features such as dual LED indicators and fixed feature buttons (e.g., conference, transfer, hold) with softkeys, navigation wheel and a context-sensitive user interface. Also standard on the 1400 Series Digital Deskphones are speakerphones, white backlit displays, and multi-line capabilities. 21

22 5. Equipment and Software Validated The following equipment and software were used for the sample configuration provided: Equipment Software IP Office 500v2 Software Release Ethernet Routing Switches Ethernet Routing Switch 2526T-PWR Software Release Ethernet Routing Switch 3510GT-PWR+ Software Release 5.0 Ethernet Routing Switch 4526GTX-PWR Software Release 5.6 Avaya IP Phones 4610D01A 9620D03C 9640GD01A 9650D02C D02A D02A-003 Avaya Digital Phones

23 6. Testing Methodology Avaya conducted comprehensive tests that verified PoE and QoS interoperability between Avaya Ethernet Routing Switches, Avaya IP Phones, and Avaya IP Office. Testing ensured that the IP Phones registered successfully with IP Office and that the ERS switches respected the 802.1p and DSCP values from IP Office. Basic feature functionality of the ERS and IP Office was also successfully tested. A steady-state environment was tested where all devices were properly configured and connected as shown in the network topology figure below. Figure 6 Branch Office Test Bed Topology From this steady state, the tests for the overall solution fall into two categories. The results and configuration categories for each of these tests are detailed in the following sections: Connectivity Tests IP Office Telephony Tests 23

24 7. Connectivity Tests The objective of these tests is to establish connectivity between the ERS, IP Office, and the IP phones. Interoperability testing established connectivity as follows: Directly between the ERS and IP phones PCs/Laptops and IP Phones directly to the ERS PCs/Laptops through IP Phones to the ERS The connectivity tests included verifying that the ERS switch supplied power to the IP phones and completed the following tasks: Successful boot operation of all devices. Successful registration of IP phones with Avaya IP Office. Completion of a test call, and raising speakerphone volume to maximum value. Connecting 9640 and 9650 Avaya IP Telephones to the switch, power cycling the switch and verifying successful boot operation and registration of the devices. 24

25 7.1 Connectivity Test Results The following table shows the connectivity test results: Test Cases Test Results ERS 2000 ERS 3000 ERS 4000 Configure all the hardware with default settings. Ping the IP Office servers from the ERS switches to verify connectivity. Pass Pass Pass Connect IP phones directly to the ERS. Verify that the phones power up from PoE, obtain DHCP information from IP Office, and register properly. Pass Pass Pass Connect IP phones, PCs, and laptops directly to the ERS. Verify that they all use VLAN 1 and can connect to IP Office. Pass Pass Pass Connect PCs and laptops to IP phones and then connect the IP phones to the ERS. Verify that the IP phones (with the PCs attached) use VLAN 1 and can connect to IP Office. Pass Pass Pass Verify that the ERS respects the QoS DiffServ values that IP Office assigns to the IP phones. The values should be L2 Priority 6 and DSCP 46. Pass Pass Pass Run IXIA to generate data traffic and then place test calls from one phone to another. Verify that audio quality is clear without any distortions with the data traffic running. Pass Pass Pass Determine how much power each phone takes to make sure they are within the normal operating tolerance. Pass Pass Pass Enable Avaya Energy Saver on the ERS Verify that there is a power saving with no impact on voice calls. NA NA Pass Table 3 - Connectivity Test Results 25

26 7.2 ERS Connectivity Configuration The focus of the interoperability testing was primarily on PoE and QoS. The PoE tests verified that power was supplied to all the devices, and the QoS tests verified that 802.1p and DSCP values were respected. The following configuration sections show how to configure and verify the ERS settings. For the most part, there are very few features to configure because the default settings are more than adequate. On the ERS, configure the following features: Auto Configuration Go to Configuring Auto Configuration. ADAC and LLDP Go to Configuring ADAC and LLDP. PoE Go to Configuring PoE. QoS Go to Verifying QoS Settings. AES Go to Configuring AES Configuring Auto Configuration The following configuration assumes you are using the latest code with support LLDP without having to use ADAC. 1 Enter configuration mode ERS-Stackable>enable ERS-Stackable#configure terminal 2 Create voice and data VLAN assuming VLAN 102 is used for data and VLAN 805 is used for voice ERS-Stackable(config)#vlan create 805 name voice type port voice-vlan ERS-Stackable(config)#vlan create 1002 name data type port 3 Add port members assuming ports 3-11 are access and port 24 is the uplink trunk port ERS-Stackable(config)#vlan members add ,24 ERS-Stackable(config)#vlan members add ,24 ERS-Stackable(config)#vlan port 3-11 pvid Remove port members from default VLAN ERS-Stackable(config)#vlan members remove , Enable QoS ERS-Stackable(config)#qos if-group name trusted class trusted ERS-Stackable(config)#qos if-assign port ALL name trusted 26

27 6 Add LLDP-MED Network Policy ERS-Stackable(config)#interface fastethernet 3-11 ERS-Stackable(config-if)#lldp med-network-policies voice tagging tagged vlan-id 805 ERS-Stackable(config-if)#exit 7 Enable LLDP Vendor Specific settings ERS-Stackable(config)#lldp vendor-specific avaya call-server <1-8> <ip address> ERS-Stackable(config)#lldp vendor-specific avaya file-server <1-4> <ip address> ERS-Stackable(config)#interface fastethernet 3-11 ERS-Stackable(config)#lldp vendor-specific avaya dot1q-framing tagged ERS-Stackable(config)#exit Configuring ADAC and LLDP Auto Detection Auto Configuration (ADAC) automatically discovers the IP phone once it is plugged into the Ethernet edge switch. Once discovered, the Ethernet edge switch automatically provisions the appropriate Voice VLAN and QoS to the port as well as on the uplink to the core. ADAC uses either the phone s MAC address or LLDP to automatically discover an IP Phone set. In addition, you can use ADAC with 802.1AB LLDP-MED to inform an IP Phone with the Voice VLAN ID and QoS values. ADAC detection by MAC address works by checking the MAC address of the IP phone against a MAC address range pre-configured on the switch. With the availability of ADAC detection by LLDP, Avaya no longer recommends the use of ADAC detection by MAC. IEEE 802.1AB LLDP is a Layer 2 neighbor discovery protocol. It defines a standard method for Ethernet network devices such as switches, routers and IP Phones to advertise information about themselves to other nodes on the network and store the information they discover. LLDP enables phones to exchange information with the L2/L3 data switch to which it is attached. This allows the phone and the switch to exchange capabilities and for a network administrator to have a more complete view of the network infrastructure. By default, the ERS settings disable ADAC and enable LLDP. IP phones and PCs function properly with these settings. However, if you want to enable ADAC, configure ADAC in Untagged-Frames-Basic mode or Untagged-Frames-Advanced mode. The IP phones (with no tagging) work with the appropriate QoS markings applied. For a detailed discussion of ADAC and VoIP deployment, please refer to the Avaya IP Telephony Deployment Technical Configuration Guide (NN ). 27

28 Use the following commands to configure ADAC and LLDP: 1 Enable ADAC: IPO4526GTX(config)#adac port <portlist> enable 2 Set tagged frames-tagging: IPO4526GTX(config)#interface fastethernet all IPO4526GTX(config-if)#adac port <port list> tagged-frames-tagging untagpvidonly Or IPO4526GTX(config)#interface fastethernet <port list> IPO4526GTX(config-if)#adac port tagged-frames-tagging untagpvidonly 3 Configure LLDP-MED with voice policy enabled, tagging enabled, and an ID assigned to the voice VLAN: IPO4526GTX(config-if)#lldp med-network-policies port <portlist> voice tagging tagged vlan-id <voice vlan> 4 Configure the LLDP-MED QoS settings: IPO4526GTX(config-if)#lldp med-network-policies port <portlist> dscp <0-63> priority <0-7> Configuring ADAC with tagging enabled Avaya recommends configuring one VLAN to support voice and another VLAN for data. In this configuration, the IP phone voice traffic is tagged and sent to the voice VLAN with Premium QoS markings. The PC data traffic is untagged and sent to the data VLAN with no QoS priority. There are two methods to enable tagging: ADAC MAC auto-detection or LLDP. Use one or the other. In ADAC MAC auto-detection mode, the Avaya IP phones MAC addresses are not automatically entered into the ADAC MAC address table by default so you have to check this. In LLDP auto-detection mode, you can attach the IP phones with PCs. After enabling this mode, configure LLDP-MED policies so that IP phones learn their VLAN information from LLDP-MED. You can also modify the QoS settings in the LLDP-MED policies and the IP phones will recognize and abide by those changes. Use the following commands to configure ADAC MAC auto-detection mode: 1 Confirm that the MAC addresses of the IP phones are in the table: IPO4526GTX(config)#show adac mac-range-table 2 If the MAC addresses of the IP phones are not in the table, enter the appropriate MAC ranges: IPO4526GTX(config-if)#adac mac-range-table low-end <MACaddress> high-end <MACaddress> 28

29 Use the following commands to configure ADAC LLDP auto-detection mode: 1 Enable LLDP ADAC auto-detection on each IP telephony port: IPO4526GTX(config)#adac detection port <portlist> lldp 2 Disable ADAC MAC auto-detection. If it is globally enabled, disable it: IPO4526GTX(config-if)# no adac detection port <portlist> mac 3 Globally configure tagged frames mode on the switches: IPO4526GTX(config-if)#adac op-mode tagged-frames Configuring PoE Use the following commands to enable PoE on one or all ports and to verify your configuration. This section also includes the commands to disable PoE in case you have to remove or replace a device. Note PoE is enabled by default on the ERS 2000, ERS 3000, ERS 4000, and ERS 5000 Series. 1 Enable PoE on a specific port: IPO4526GTX#configure terminal IPO4526GTX(config)#interface fastethernet 1 IPO4526GTX(config-if)#no poe-shutdown 2 Enable PoE on all ports: IPO4526GTX(config)#interface fastethernet all IPO4526GTX(config-if)#no poe-shutdown 3 Disable PoE on a specific port: IPO4526GTX(config)#interface fastethernet 1 IPO4526GTX(config-if)#poe poe-shutdown 4 Disable PoE on all ports: IPO4526GTX(config)# interface fastethernet all IPO4526GTX(config-if)#poe poe-shutdown 29

30 5 Display the main status of PoE: IPO4526GTX#show poe-main-status PoE Main Status - Stand-alone Available DTE Power : 360 Watts DTE Power Status : Normal DTE Power Consumption : 8 Watts DTE Power Usage Threshold : 80 % Traps Control Status : Enable PD Detect Type : 802.3af and Legacy Power Source Present : AC Only AC Power Status : Present DC Power Status : Not Present IP Phone Priority : High IP Phone Power Limit : N/A 30

31 6 Display the port status of PoE: IPO4526GTX#show poe-port-status Admin Current Limit Port Status Status Classification (Watts) Priority Enable Detecting 0 16 Low 2 Enable Detecting 0 16 Low 3 Enable Detecting 0 16 Low 4 Enable Detecting 0 16 Low 5 Enable Invalid PD 0 16 Low 6 Enable Detecting 0 16 Low 7 Enable Invalid PD 0 16 Low 8 Enable Detecting 0 16 Low 9 Enable Detecting 0 16 Low 10 Enable Detecting 0 16 High 11 Enable Detecting 0 16 High 12 Enable Detecting 0 16 High 13 Enable Detecting 0 16 High 14 Enable Detecting 0 16 High 15 Enable Delivering Power 2 16 High 16 Enable Detecting 0 16 High 17 Enable Delivering Power 2 16 High 18 Enable Detecting 0 16 High 19 Enable Detecting 0 16 High 20 Enable Detecting 0 16 High 21 Enable Detecting 0 16 High 22 Enable Detecting 0 16 High 2 Enable Detecting 0 16 High 24 Enable Detecting 0 16 High Port 25 does not support DTE power Port 26 does not support DTE power Display the power measurement for ports 15 and 17: IPO4526GTX#show poe-power-measurement 15,17 Port Volt (V) Current (ma) Power (Watt)

32 7.2.4 Verifying QoS Settings Use the following commands to verify that the QoS values are being respected. 1 Display the QoS DiffServ settings on a specific port such as port 15: IPO4526GTX#show lldp med-network-policies port 15 2 Display the QoS DiffServ settings on all ports: IPO4526GTX#show lldp med-network-policies 3 Display the current QoS DSCP values from IP Office to the IP phones: IPO4526GTX#show lldp neighbor detail LLDP neighbor Port: 16 Index: 12 Time: 0 days, 20:50:35 ChassisId: Network address IPv PortId: MAC address 3c:b1:5b:4a:5f:d4 SysName: AVX4A5FD4 SysCap: TB / TB (Supported/Enabled) PVID: VLAN Name List: none PPVID Supported: none PPVID Enabled: none Dot3-MAC/PHY Auto-neg: supported/enabled OperMAUtype: 1000BaseTFD PMD auto-neg: 10Base(T, TFD), 100Base(TX, TXFD), 1000Base(TFD) MED-Capabilities: CNDI / CNDI (Supported/Current) MED-Device type: Endpoint Class 3 MED-Application Type: Voice VLAN ID: 0 (Priority Tagged) L2 Priority: 6 DSCP Value: 46 Untagged Vlan, Policy defined Med-Power Type: PD Device Power Source: FromPSE Power Priority: High Power Value: 5.6 Watt HWRev: 9640GD01A FWRev: hb96xxua3_11.bin SWRev: ha96xxua3_186as,bin SerialNumber: 11N ManufName: Avaya ModelName: 9640G AssetID: 32

33 4 Display the current QoS DSCP values for ports 15 and 17: IPO4526GTX#show lldp med-network-policies port 15, LLDP-MED network-policies Unit/ Application Type VlanID Tagging DSCP Priority Port Voice 0 untagged Voice 0 untagged Display the vendor-specific LLDP settings for registered IP phones: IPO4526GTX#show lldp neighbor vendor-specific avaya Neighbors LLDP info Avaya TLVs Port: 15 Avaya Phone IP: Address: Netmask: Gateway: Avaya Phone Configured Call Server: Avaya Phone Configured File Server: Avaya Phone 802.1Q Framing Mode: non-tagged (2) Phone PoE Conservation Levels: Crt. Conservation Level: 0 Typical Power: 5.2 Watts Max Power: 5.6 Watts Supported Conservation Levels: Level 1: 4.6 Watts Port: 16 Avaya Phone IP: Address: Netmask: Gateway: Avaya Phone Configured Call Server: Avaya Phone Configured File Server: Avaya Phone 802.1Q Framing Mode: non-tagged (2) Phone PoE Conservation Levels: Crt. Conservation Level: 0 Typical Power: 4.9 Watts Max Power: 5.6 Watts Supported Conservation Levels: Level 1: 4.5 Watts 33

34 7.2.5 Configuring AES Use the following commands to enable AES and configure the following schedule: Activate AES during the week from Monday to Friday nighttime from 6:00 pm to 8:30 am Deactivate AES on Saturday from 8:00 am to 5:00 pm Deactivate AES on Sunday from 9:00 am to 5:00 pm 1 Add an SNTP server and enable it: IPO4526GTX#configure terminal IPO4526GTX(config)#sntp server primary address <ip_address> IPO4526GTX(config)#sntp enable 2 In Interface Configuration mode, enable AES: IPO4526GTX(config)#interface fastethernet all IPO4526GTX(config-if)#energy-saver enable IPO4526GTX(config-if)#exit 3 Configure the AES schedule and enable it: IPO4526GTX(config)#energy-saver schedule weekday 08:30 deactivate IPO4526GTX(config)#energy-saver schedule weekday 18:00 activate IPO4526GTX(config)#energy-saver schedule saturday 08:00 deactivate IPO4526GTX(config)#energy-saver schedule saturday 17:00 activate IPO4526GTX(config)#energy-saver schedule sunday 09:00 deactivate IPO4526GTX(config)#energy-saver schedule sunday 17:00 activate IPO4526GTX(config)#energy-saver enable 4 Activate or deactivate AES with the following commands: IPO4526GTX#energy-saver activate IPO4526GTX#energy-saver deactivate 34

35 5 Display the current AES status: IPO4526GTX#show energy-saver Avaya Energy Save (AES): Enabled AES PoE Power Saving Mode: Enabled AES Efficiency-Mode Mode: Disabled Day/Time Thursday 13:00:54 Current AES state: AES is Inactive 6 Display the current AES schedule: IPO4526GTX#show energy-saver schedule Day Time Action Monday 08:30 Deactivate Monday 18:00 Activate Tuesday 08:30 Deactivate Tuesday 18:00 Activate Wednesday 08:30 Deactivate Wednesday 18:00 Activate Thursday 08:30 Deactivate Thursday 18:00 Activate Friday 08:30 Deactivate Friday 18:00 Activate Saturday 08:00 Deactivate Saturday 17:00 Activate Sunday 09:00 Deactivate Sunday 17:00 Activate 35

36 7 Display the interface speed before activating AES: IPO4526GTX#show interfaces Status Auto Flow Port Trunk Admin Oper Link LinkTrap Negotiation Speed Duplex Control Enable Down Down Enabled Enabled 2 Enable Down Down Enabled Enabled 3 Enable Down Down Enabled Enabled 4 Enable Down Down Enabled Enabled 5 Enable Up Up Enabled Enabled 100Mbps Full Disable 6 Enable Up Up Enabled Enabled 100Mbps Full Disable 7 Enable Up Up Enabled Enabled 100Mbps Full Symm 8 Enable Down Down Enabled Enabled 9 Enable Down Down Enabled Enabled 10 Enable Down Down Enabled Enabled 11 Enable Down Down Enabled Enabled 12 Enable Down Down Enabled Enabled 13 Enable Down Down Enabled Enabled 14 Enable Down Down Enabled Enabled 15 Enable Up Up Enabled Enabled 100Mbps Full Symm 16 Enable Up Up Enabled Enabled 1000Mbps Full Disable 17 Enable Down Down Enabled Enabled 18 Enable Down Down Enabled Enabled 19 Enable Down Down Enabled Enabled 20 Enable Down Down Enabled Enabled 21 Enable Down Down Enabled Enabled 22 Enable Down Down Enabled Enabled 23 Enable Down Down Enabled Enabled 24 Enable Down Down Enabled Enabled 25 Enable Down Down Enabled Disabled 10Gbps Full Disable 26 Enable Down Down Enabled Disabled 10Gbps Full Disable 36

37 8 Display the interface speed after activating AES: IPO4526GTX#show interfaces Status Auto Flow Port Trunk Admin Oper Link LinkTrap Negotiation Speed Duplex Control Enable Down Down Enabled Enabled 2 Enable Down Down Enabled Enabled 3 Enable Down Down Enabled Enabled 4 Enable Down Down Enabled Enabled 5 Enable Up Up Enabled Enabled 10Gbps Full Disable 6 Enable Up Up Enabled Enabled 10Gbps Full Disable 7 Enable Up Up Enabled Enabled 10Gbps Full Disable 8 Enable Down Down Enabled Enabled 9 Enable Down Down Enabled Enabled 10 Enable Down Down Enabled Enabled 11 Enable Down Down Enabled Enabled 12 Enable Down Down Enabled Enabled 13 Enable Down Down Enabled Enabled 14 Enable Down Down Enabled Enabled 15 Enable Up Up Enabled Enabled 10Gbps Full Disable 16 Enable Up Up Enabled Enabled 10Gbps Full Disable 17 Enable Down Down Enabled Enabled 18 Enable Down Down Enabled Enabled 19 Enable Down Down Enabled Enabled 20 Enable Down Down Enabled Enabled 21 Enable Down Down Enabled Enabled 22 Enable Down Down Enabled Enabled 23 Enable Down Down Enabled Enabled 24 Enable Down Down Enabled Enabled 25 Enable Down Down Enabled Disabled 10Gbps Full Disable 26 Enable Down Down Enabled Disabled 10Gbps Full Disable 37

38 9 Display the energy savings before activating AES: IPO4526GTX#show energy-saver savings Unit# Model Switch Capacity Saving PoE Saving GTX-PWR 0.0 watts 0.0 watts TOTAL 0.0 watts 0.0 watts =============================================================== 10 Display the energy savings after activating AES: IPO4526GTX#show energy-saver savings Unit# Model Switch Capacity Saving PoE Saving GTX-PWR 4.5 watts 0.0 watts TOTAL 4.5 watts 0.0 watts =============================================================== 38

39 8. IP Office Telephony Tests The objective of these tests is to verify that the following IP Office telephony features operate correctly: Attended/Unattended transfer Conference call add/drop/participation Multiple call appearances Caller ID operation Call forwarding Call Park,/Call pick-up Bridged call appearances Voic using Avaya Voic Pro Message Waiting Indicator (MWI) Hold/Return from hold Direct IP Media (Shuffling) G.711 and G.729 codecs 8.1 IP Office Test Results The following table shows the IP Office test results: Test Cases Test Results ERS 2000 ERS 3000 ERS 4000 Attended/Unattended transfer: Verify that User A can call User B who then transfers the call to User C. Conference call add/drop/participation: Verify that User A can call User B who then conferences in User C. Multiple call appearances: Use IP Office Manager to configure a user for multiple call appearances on IP phones. Caller ID operation: Verify that a unique caller ID is displayed. Call forwarding: Verify that a call is forwarded when there is no answer. Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass 39

40 Call Park,/Call pick-up: Verify that during an active call from User B to User C, User A can Pick Up the call from User C. Verify that a user can pick up a Parked call. Bridged call appearances: Verify that bridged call appearances work as expected. Voic using Avaya Voic Pro: Verify that voice mail creation and retrieval work as expected. Message Waiting Indicator (MWI): Verify that new voic s activate MWI and read voic s deactivate MWI. Hold/Return from hold: Verify that you can put a call on hold and then return from hold. Direct IP Media (Shuffling): Verify that the call quality remains high with no distortions when shuffling occurs. G.711 and G.729 codecs: Verify that you can switch codecs and maintain high quality with no distortions. Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Table 4 IP Office Test Results 8.2 IP Office Configuration Use the procedures in this section to configure and verify information in IP Office. Except where stated, the parameters in all steps are the default settings and are supplied for reference. For all other provisioning information, such as provisioning of the trunks, call coverage, extensions, and voice mail, see the Avaya IP Office product documentation on the Avaya Web site. In IP Office, use Avaya IP Office Manager to verify and configure the following features: DiffServ Go to Verifying Differentiated Services. DHCP Go to Enabling DHCP Server. Phone Extensions Go to Verifying IP Telephone Extensions. Direct Media Path Go to Verifying the Direct Media Path. 40

41 8.2.1 IP Office Script Avaya created a script (run ipoffice) that automatically provisions the switch according to Avaya best practices for converged solutions. The configuration is optimized for solutions with IP Office supporting ~2 to 22 users. The script supports a fully automated (default) configuration and a verbose version that prompts the user to change the selected defaults. The non-verbose mode just executes the script with all of the pre-defined default values and settings without the requirement of user intervention. The verbose version of the script provides an opportunity for a user to change the defaults via prompted inputs. The script sets the VLAN IDs, IP addresses, QoS rules, and tagging modes on switch ports to specific values. It also sets LLDP for IP Phone detection and then prompts you to choose specific switch ports for the IP Office (PBX) call server to connect to. The following examples use the ERS 3500 to illustrate the script results Default mode results Running the script in the default mode results in the following: 1. Set Voice VLAN ID [42] Set IP address for VLAN 42 to on the ERS Set Data VLAN ID [44] Set IP address for VLAN 44 to on the ERS 3500 Switch Management IP address (IP Address ) 3. Set IP Office LAN port (Port 1 on switch) 4. Set Gateway modem/router port (Port 2 on switch) 5. Set Call Server - IP Office (IP address ) IP Office default DHCP pool: Set File Server IP Address (IP address ) 7. Create QoS if-group named qostrustedifcs with interface class of trusted and assign to all ports 8. Set all port tagging to UntagPvidOnly Default PVID on port 1 is 42 Default PVID on all other ports is 44 Port 1 is a member of VLAN 42, port 2 is a member of VLAN 44, while all other ports are members of both VLAN 42 and VLAN Set LLDP MED Policy on all ports VLAN ID = 42, tagging = tagged, DSCP = 46, Priority = 6 41

42 Verbose mode results Running the script in the verbose mode results in the following: 1. Prompt for Voice VLAN ID Default Voice VLAN ID is set to 42 unless changed 2. Prompt user for Voice VLAN gateway IP address Default IP address is unless changed 3. Prompt user for Voice VLAN IP subnet mask Default IP subnet address mask is unless changed 4. Prompt for Data VLAN ID Default Data VLAN ID is set to 44 unless changed 5. Prompt user for Data VLAN gateway IP address Default IP address is unless changed 6. Prompt user for Data VLAN IP subnet mask Default IP subnet address mask is unless changed 7. Set IP Office LAN port (Port 1 on switch) 8. Set Gateway modem/router port (Port 2 on switch) 9. Prompt user for default IP route gateway modem-router Default IP router is unless changed 10. Prompt user for Call Server IP address Default Call Server IP address is unless changed 11. Prompt user for File Server IP address Default File Server IP address is unless changed 12. Create QoS if-group named qostrustedifcs with interface class of trusted and assign to all ports 13. Set all port tagging to UntagPvidOnly Default PVID on port 1 to Voice VLAN ID Default PVID on all other ports Data VLAN ID Port 1 is a member of the Voice VLAN, port 2 is a member of Data VLAN, while all other ports are members of both the Data and Voice VLANs 14. Set LLDP MED Policy on all ports VLAN ID = Voice VLAN ID, tagging = tagged, DSCP = 46, Priority = 6 42

43 IP Office Script: Example using verbose mode The following is an example of running the IP Office script in verbose mode. 3524GT-PWR+#run ipoffice verbose ********************************************************** *** This script will guide you through configuring the *** *** Avaya switch for optimal operation with IP Office. *** *** *** *** The values in [] are the default values, you can *** *** input alternative values at any of the prompts. *** *** Warning: This script may delete previous settings. *** *** If you wish to terminate or exit this script *** *** enter ^C <control-c> at any prompt. *** ********************************************************** Voice VLAN ID [42] :200 % The Voice VLAN ID has been set to 200 Voice VLAN Gateway IP Address [ ] : Voice VLAN Gateway IP Mask [ ] : % The Voice VLAN Gateway IP address has been set to % The Voice VLAN Gateway IP network mask has been set to Data VLAN ID [44] :1008 % The Data VLAN ID has been set to 1008 Data VLAN Gateway IP Address [ ] : Data VLAN Gateway IP Mask [ ] : % The Data VLAN IP address has been set to % The Data VLAN IP network mask has been set to % % IP Office LAN port is set to plug into switch port 1 % Gateway Modem-Router port is set to plug into switch port 2 % IP Route to Gateway Modem-Router (Internet/WAN) [ ] : % Default IP Route set to (Gateway Modem-Router interface) IP Office Call-Server IP address [ ] : % IP Office Call-Server IP address is set to IP Office File-Server IP address [ ] : % IP Office File-Server IP address is set to % ** Switch QoS and Unified Communications policies setup and saved ** % ** IP Office solution automated switch setup complete and saved ** % % To manage this Avaya switch, enter in your Web browser. %

44 8.2.2 Accessing IP Office Manager Use the Configuration Tree on the left pane of the window for navigating IP Office Manager. 1 Log into the Avaya IP Office Manager PC: 2 Launch the Avaya IP Office Manager application from Start > Programs > IP Office > Manager: 3 Log into the Avaya IP Office Manager application to display RemoteManager: 4 Click OK: 44

45 8.2.3 Verifying Differentiated Services Avaya IP Office sends Differentiated Services (DiffServ) information to the Avaya IP Telephones. Use this procedure to verify that the H323 Gatekeeper information is correct. 1 In the IP Office Manager configuration tree, open the System folder: 2 Click the LAN1 tab: 3 Click the VoIP tab: 4 Verify that the DiffServ Setting for DSCP is 46: 5 Verify that the DiffServ Setting for SIG DSCP is 46: 6 Click OK: 45

46 8.2.4 Enabling DHCP Server Use this procedure to verify that the DHCP Server on Avaya IP Office is enabled. 1 In the IP Office Manager configuration tree, open the System folder: 2 Click the LAN Settings tab: 3 In the DHCP Mode section, click the Server button: 4 Click OK: 46

47 8.2.5 Verifying IP Telephone Extensions Use this procedure to verify that the phone extension on Avaya IP Office is correct. 1 In the IP Office Manager configuration tree, open the Extension folder: 2 Click the Extn tab: 3 Click on the IP telephone extension to verify that it is correct: 4 Click OK: Verifying the Direct Media Path Use this procedure to verify that Allow Direct Media Path is enabled. 1 In the IP Office Manager configuration tree, open the Extension folder: 2 Click the VoIP tab: 3 Verify that Allow Direct Media Path is checked: 4 Click OK: 5 Click the Save icon to ensure that changes take effect: 47