Mobile Payment Ecosystem ITI
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1 Mobile Payment Ecosystem ITI Mar 2014 By: Mostafa Elnahhas Chief Architect & Senior Manager Fawry
2 Agenda Mobile Payment Opportunities Mobile Payment Ecosystem Supporting Infrastructure Worldwide Mobile Payment Solutions Fawry Mobile Payment Ecosystem Case Study What s Next 2
3 Mobile Payment 3
4 Mobile Payment - Gartner forecasts mpayment Trx Value (B) mpayment Users (M)
5 Mobile Payment - Juniper Research 5
6 Mobile Payment Yankee group forecast 6
7 Mobile Payment Linklaters Report 7
8 Mobile Financial Services Mobile Payment Use your phone as your credit card or your purse Peer-To- Peer Transfer money fast and easily Loyalty and Couponing Get rewarded instantly Saving, Loans and Insurance Access to core banking services everywhere 8
9 SUBWAY-MAP-MCOMMERCE 9
10 Mobile Wallet 10
11 Mobile Payment Ecosystem 11
12 Mobile Payment Use Cases Load Wallet Cash out Pay Your Bills Reconciliation Services Send Money Customer Services E commerce Offline Purchase 12
13 Mobile Payments & Remittance ecosystem 13
14 Mobile Payments & Remittance ecosystem Actors Mobile network operators Provide infrastructure and communications service Provide agent oversight and quality control Issue e-money (where permitted by law) Exercise leadership in drawing mobile payments ecosystem Advise other businesses (banks, utilities, etc.) on their mobile payments strategies Financial institutions/banks Offer banking services via mobile Hold float or accounts in customers names Handle cross-border transactions, manage foreign exchange risk Ensure compliance with financial sector regulation Distributors/Agents Perform cash-in and cash-out functions Handle account opening procedures, including customer due diligence Report suspicious transactions in accordance with AML/CFT requirements Identify potential new mobile payment applications 14
15 Mobile Payments & Remittance ecosystem Actors Regulators Provide enabling environment for mobile payments Protect stability of financial system Demonstrate leadership to encourage and protect behavior change User Groups/Consumers Use mobile payments to improve their lives 15
16 Mobile Payment Ecosystem Supporting Infrasctucture 16
17 Mobile Payment Ecosystem Supporting Infrasctucture Risk Management Security Operation Support Mobile Device Management Infrastructure Transaction Management Integration Scalability 17
18 Security Communication Security Multi-Level Access Control PKI infrastructure Leased Lines VPN Protocol SSL HW & network access controls O/S, DB, application and client levels access controls Roles and responsibility Audit trail PKI used to exchange encryption keys PKI used to encrypting the transportation layer. PKI used to electronically sign critical messages and files. 18
19 Security Data Encryption Authentication Encryption at communication link level. Encrypt confidential data exchanged Encrypt data storage. User Authentication LDAP MPIN Terminal Authentication HW Serial Number validation Installed Application authentication Supports encryption using symmetric, asymmetric, message digest, and digital signature cryptographic algorithms. Channel Authentication Mutual SSL authentication Digital signature 19
20 Mobile Device Management Support optional and forced version upgrade Maintaining Terminal Information and encryption keys Activating and deactivating terminals Backward Version compatibility Handset OS and model detection 20 Terminal reports (Active, Deactivated, versions,..etc) Support different versions for different handsets Support different handsets' OS.
21 Risk Management Max Amount per transaction Max Daily accumulated transactions Amount Max Count of daily transactions 21
22 Operations Support Flexible operational Inquiries and reporting using multiple search criteria including but not limited to User name, Account number, Organization, Outlet, Merchant, mobile number, national ID, terminal code, transaction number, date range, etc. Error and Exception handling. The System Logger is the component responsible for logging low level events including info, warning, and errors for tracing, and debugging the system. Notification Messaging and broadcastings. Reconciliation leveraging Transaction State Machine. Action Oriented Dispute Management. Configuration Manager. Business Model definition. Single and Batch entities creation. 22
23 Transaction Management Reconciliation Dispute Mgmt Persistence Unique Ref 23
24 Integration Capabilities Solution facilitates adding new adapters for different Organization channels and the Switch billers using different message formats [XML, SOAP, JSON, XMLRPC, IFX, ISO8583, etc.] Solution supports different communication protocols to integrate with different Organization channels and the Switch billers, like [TCP/IP, HTTP, HTTPS, FTP, SFTP, JMS, etc.] Protocol and message transformation is implemented through an adapter framework to insure the consistency and coherence of the main transaction engine. Error Mapping, the system will map the errors generated by other systems to match the end user and system errors 24
25 Scalability, Availability, and Performance Scalability Availability Performance Horizontal extension Load Balancing Compact Message format Vertical extension Clustering DB Physical design SAN Storage Queue Management Object Caching 25
26 Mobile Payment Worldwide 26
27 Mobile Wallets 27
28 Fawry Mobile Payment Ecosystem [Case Study] 28
29 Fawry Mobile Payment Stakeholders Technology Provider, Agents Network, Biller Aggregator Mobile Payment Gateway Provider Prepaid System and wallets interoperability Provider Customer Service Provider 29
30 Fawry Mobile Payment Ecosystem Architecture 30
31 Fawry Mobile Payment Ecosystem Screenshots 31
32 What s Next 32
33 GSMA Creating what s Next! 33
34 TSM 34
35 TSM Main Players 35
36 NFC Mobile Payment Ecosystem 36
37 HCE 37
38 HCE 38
39 HCE 39
40 SE in the Cloud 40
41 HCE 41
42 Thank You 42
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