Training Module for Business Process Management. Enabling the Next Wave of Connectivity

Transcription

1 Training Module for Business Process Management

2 Topics Covered Topics covered: QoS Partitions QoS Services Service Level Agreements With Qos Without Qos Packages Price Plan Setup

3 QoS Partitions QoS Partitions manages bandwidth for a traffic class Controls network congestion Minimizes traffic latency Improves application response times Guarantees dedicated bandwidth for key applications and users Deliver different services and network performance to different customer segments Gain flexibility in creating product pricing plans. Allow the system to apply different treatment strategies to different flows A single subscriber can simultaneously use different applications with different QoS rating Information related to partitions are sent to PSC during initialization

4 QoS Architecture Advantages of the QoS architecture: Strict Priority Schemes Partition Based Queuing Custom Queuing Mechanisms Based on IP address & Application Port

5 QoS Partition - Setup Select Setup & Customization > WISP > QoS Partitions to create partitions The WISP Selection window is displayed, if any WISP is not selected Enter relevant values and click Save to view Setup Partitions windows Existing partitions can be Modified / Split / Merged

6 QoS Partitions - Modify Select Setup & Customization > WISP > QoS Partitions to modify partitions Click the modify icon Enter relevant values Click Save to modify partitions

7 QoS Partitions (Continued) Bounded?: Yes No A partition cannot borrow from any other partition. It is restricted by the bandwidth allotted to it. Non Critical Users (Drinking Fountain Model) Example: Cities/Municipalities would want to restrict the bandwidth access to the non-critical users e.g., constituents using the network based on a Drinking Fountain Model and would not want to allow them to borrow bandwidth from other partitions. In such cases, a bounded bandwidth partition can be used. A partition can borrow from other partitions, subject to availability Public Safety, Fire Department Employees Example: Cities/Municipalities would want to provide these bandwidth partition settings to the public safety/other critical employees of the city who shall be capable of borrowing from other partitions on a need basis.

8 QoS Partitions (Continued) Shared?: Yes (Shared) Partition allows other partitions to borrow from it. Avoids wastage of the bandwidth during demand Example: Cities/Municipalities would want to provide these bandwidth partition settings to the premium users of the city such as the Government employees. No (Isolated) Partition does not allow other partitions to borrow Results in wastage of bandwidth during demand Example: Cities/Municipalities would want to provide these settings to the free users

9 QoS Partitions - Split SPLIT - Splits an exiting partition, where the bounded and shared values can be changed for the new partition Select Setup & Customization > WISP > QoS Partitions to split partitions Click the Split icon Enter relevant values Click Split & Save to split partitions

10 QoS Partitions - Merged Merged - Merges an existing partition with other partitions Select Setup & Customization > WISP > QoS Partitions to merge partitions Click the Merge icon Enter relevant values Click Merge & Save to merge partitions

11 QoS Services Services like HTTP, FTP, VOIP can avail varied network performance depending on the customer segments Different SLAs can be associated to different services Single SLA can be associated to more than one service At least ONE service should defined for a WISP Select Service Management > QoS Services to view the QoS Setup Service window Enter relevant details Click Add to create a QoS Service

12 Service Level Agreement SLA is an agreement, established based on bandwidth usage. This feature is a.k.a., Bandwidth Throttling. Provides an option to specify the preferred bandwidth to Walled garden sites Premium users are provided with higher bandwidths Segregates the virus infected clients and places them on a very low bandwidth. SLA details are captured during PSC Configuration in the OSS SLA details essential for initialization are sent to the PSC By default the following three SLA files are sent as part of Initialization files to the PSC Virus Infected Unauthenticated Clients Access Control Lists Whitelisted Sites are

13 SLA - Setup SLA can be setup in two ways With QoS Without QoS Select Service Management > SLA to add a SLA Click Setup SLA to view the Setup Service Level Agreement window

14 SLA Setup with QoS Enter relevant values Partitions created earlier are available in the Partition Name drop-box Enable the QoS Applies option Click Add to view the Setup Quality of Service window

15 SLA Setup with QoS (Continued) Enter relevant values QoS Services created earlier are available in the Service Name drop-box Click Add to add the QOS to the List of QOS Added section Click Save to successfully create a SLA with QoS Service

16 SLA Setup without QoS Enter relevant values Partitions created earlier are available in the Partition Name drop-box Disable the QoS Applies option Click Add to successfully add the SLA without QoS Service

17 Packages & Price Plans

18 Packages Packages are granular units of a price plan A price plan can comprise of many packages A package should have at least one package fee or one service rate A package fee is a standard fee that has no measurement unit A service rate is measured with an activity unit Service rates can be qualified as Peak/Off Peak services based on the time of usage Package fees can be qualified as recurring or one-time charges Packages created with roaming facility Internal roaming allows multi-wisp or inter-wisp roaming External Roaming supports bilateral Wi-Fi roaming

19 Package Define Package Select Service Management > Packages to define a package Click Add Package to view the Add Package Details window

20 Package Add Package Enter relevant details Click Next to view the Add Package Fee Details window

21 Package Fee Details Enter relevant details Click Add Fee to Add a fee to the package define Adding Fee is not mandatory Click Next to view the Service Rates Definition window

22 Package Service Rates Enter relevant values ActivityUnit: It is a unit of measurement based on either time or data usage Internal / External Roaming will be available in the drop-box only if they are enabled in the Add Package window. In case roaming is selected, it is mandatory to associate a non roaming service to the package Click Add Rate to them in the List of Service Rate Section Click Next to view the Setup Package Summary window

23 Package Setup Summary Setup Package Summary window displays the list of configured rates Click Create Package to successfully create a package

24 Package View Package Information In the Package window, click Package ID hyperlink to view the package information

25 Price Plan Price plan is the product rate plan presented to the customer by the WISP. It can have multiple packages based on dates, provided the dates do not overlapping. Subscription Plan - Customer will be billed as per the pay period chosen (Monthly, Quarterly, Half-Yearly, Yearly) Pay-Go Plan Customer will be billed immediately after the user session ends [OR] Charges will be posted to the PMS Customer is charged directly to the room [OR] Through credit card PMS enabled location, do not have Subscription Plan option

26 Price Plan - Add Select Service Management > Price Plan to add a price plan Click Add Price Plan to view the Price Plan Setup window

27 Price Plan - Setup Price Plan Setup window 1. SLA SLA created earlier will be available in this drop-box 2. Billing Options are Advanced and Arrears 3. Roaming Enable these to associate the roaming packages to the plan 4. Authorization Fee - Minimum credit card balance of the end user 5. Access Restriction If enabled the subscriber can buy and obtain access only at the restricted location 6. Display Restriction If enabled the plan will be displayed only at restricted location

28 Price Plan Setup (Continued) 7. Max User Accounts Family Plan option to connect more users simultaneously. The usernames and passwords are set as soon as the plan is bought No.Of Usernames and Passwords created are equal to No.Of Users Usage charge will be billed to the person who has bought the plan. 8. Apply Tax If enabled tax will be levied on the cards generated 9. Public IP Address Support - Allows the subscriber to login with a Public IP at the location Enter the relevant information in the Price Plan Setup window Click Next to view the Price Plan Package window

29 Price Plan Associate Plan to Package Click Add Package to associate the Price Plan to a package

30 Price Plan - Add Price Plan Package Enter relevant values 1. In case roaming options was set during the Price Plan Setup, then the Package drop-box will display packages with roaming facility Click Save to view the Price Plan window with the new package added Click Create Price Plan in Price Plan window to successfully add the Price Plan

31 Price Plan Setup Restriction If the Access Restriction or Display Restriction option is enabled during Price Plan setup Select the Restriction Type followed by Location Type before associating a plan to a package (an additional step in the setup process)

32 Price Plan - Public IP Address Support Public IP Address Support allows the subscriber to login with a Public IP at the location Subscriber is "seen" on Internet Has the ability to receive communication from other Internet user To accommodate this feature, two DHCP servers are commissioned. Default server contains the normal Private IP addresses used by all the subscribers Second server contains a pool of Public IP addresses. During login, Subscriber requests for a public IP PSC routes this request to the second DHCP server, which serves a Public IP address. This address is removed once the user logs out [OR] Does not login within a set duration Public IP address support is linked to a price plan

33 Public IP Address Support In OSS Implementation of Public IP Address Support in the OSS Select Service Management > Price Plan to view the Price Plan window Click Add Price Plan to view the Price Plan Setup window Select Yes option of the Support Public IP Address field

34 Public IP Address Support Splash page Implementation of Public IP Address Support in the end user s login page Screen below is a sample subscribers login page displaying the "Require a Public IP?" link