Yealink Softphone Credentials Setup

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1 Yealink Softphone Credentials Setup We are changing how we add 3rd party VoIP phones to accounts. Going forward, you can simply add a 3rd Party Softphone and use those credentials to provision your VoIP phone. Adding Softphone credentials to your VirtualPBX account allows you to: Quickly add a 3rd party VoIP phone to your system Use a softphone application on your laptop or mobile device Softphones are billed based on your current service plan. You can check your current plan information in the billing portal or by chatting with an Account Services representative. Softphone credentials may be used on more than one device. For example, both your laptop and mobile phone can be used. Please note that the same credentials cannot be used simultaneously, i.e. only one device can be on at a time, others must be off. 1. Login to your VirtualPBX account as an Admin 2. Click on the Admin Tab 3. Click on the VoIP Phones menu option on the left hand side

2 4. Click on Add Softphone 5. Click on Add 3rd Party Softphone 6. Record the username, password, and server

3 7. Manage the Softphone to assign it to the correct extension 8. Click Assign Address next to e911 and then enter the physical address where the phone will be located 9. Change the Status to Enabled and click Update.

4 10. Click on Extensions 11. Click edit next to the extension you assigned the phone to. If you added the phone to the extension you logged in with, click on the Call Routing tab along the top. 12. Click Manage next to the Unassigned VoIP Phones.

5 13. Click Insert into Call Routing You will now want to login to the phone s web user interface to complete the provisioning of your phone. Please refer to the phone s manual on how to do this. To Access the Phone s Web interface Locate IP address of phone: Menu > 1 Status > IP Address Enter the IP address into a browser window. NOTE: the computer should be on the same network as the phone. Login page: Username: admin Password: admin Programing Phone: Click on the Account Tab (top) Register (left)

6 Label / Display name: Enter the VirtualPBX extension number or VoIP phone name Register Name: The SIP URI of the softphone found in the Vconsole Password: The password for the softphone found in the Vconsole NAT: change to STUN STUN Server: change to stun.freeswitch.org Server Host: virtualpbx.net Click Confirm

7 Codecs Click on Account (top) Codecs section (left) Move G722, PCMU and G729 to the Enable Codecs section. Codecs are used in order starting from the top. Click Confirm You have now successfully added your Yealink phone to your VirtualPBX account.

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