The IIA's 2016 International Conference July 17 20, at the Jacob Javits Center in New York, NY
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1 The IIA's 2016 International Conference July 17 20, at the Jacob Javits Center in New York, NY The panel includes: Dale Jeanes, General Auditor at BB&T Moderator Kevin Ryan, Chief Risk Review Officer and General Auditor at KeyBank James Tietjen, Chief Auditor at Capital One Financial Corporation Mark Sparano, Chief Audit Executive at U.S. Bank
2 Agenda Company Overviews Data Analytics Team Compositions Definitions Objectives Takeaways 2
3 KeyBank Overview First Quarter 2016 Performance KeyBank Assets Cleveland, OH $96 billion Deposits $71 billion Customers 2 million Employees 13,483 Branches 966 ATMs 1,256 Established 1820 NYSE Symbol KEY Top 20 U.S. Bank Ranked in the Top 50 Companies for Diversity by Diversity Inc. Perfect score of 100 percent on the Human Rights Campaign s (HRC) 2016 Corporate Equality Index Platinum-Level Fit-Friendly Worksite by the American Heart Association (AHA) 3
4 Capital One Overview Year-end 2015 Performance Ranking 8 th largest bank based on U.S. deposits Period-end assets Period-end deposits Period-end loans Customer accounts Operations 4 th largest credit card issuer in the U.S. Largest U.S. direct bank $334 billion $218 billion $230 billion 65 million+ 45,000 employees with major operations in 15 U.S. cities, Canada and U.K. Established 1994 NYSE symbol COF 2015 Revenue Mix by Business Line 28% 10% 62% Named to 100 Best Companies to Work For by FORTUNE Magazine Best Places to Work for LGBT Equality by Human Rights Campaign Received J.D. Power & Associates Call Center Certification Aon Hewitt s Top Companies for Leaders Credit Card Consumer Bank Commercial Bank Named to Working Mother s 100 Best Companies list & Best Companies for Hourly Workers Ranked #8 on Military Times 2014 Best for Vets Recipient of the Secretary of Defense Employer Support Freedom Award 4
5 U.S. Bank Overview Year-end 2015 Performance Ranking Period-end assets Period-end deposits U.S. Bank is the 5 th largest US Commercial bank $422 billion $300 billion Period-end loans Customer accounts Operations $261 billion 18.5 million Over 67,000 employees and 18.5 million customers; offices in 39 states and more than 3,133 branches in 25 states ATMs 4,936 A 2015 World s Most Ethical Company Ethisphere Institute, March 2015 #1 Most Admired Superregional Bank Fortune, March 2015 (also in 2011, 2012, 2013, 2014) Most Trusted Companies for Retail Banking Ponemon Institute, June 2015 (9 years at #1) Corporate Equality Index (perfect score) Human Rights Campaign Foundation, Military Friendly Employers G.I. Jobs, 2015 Established 1863 NYSE symbol USB 5
6 Data Analytics Team Compositions Data Analyst Data Champion Traditional Auditor KeyBank Capital One U.S. Bank 8 (~5%) SAS Mainframe/Enterprise Guide/Miner, SQL, Cognos, ACL 25 (~17%) SAS Enterprise Guide, ACL, Microsoft Access/Excel 147 Microsoft Access/Excel 17 (~11%) Tableau, Python, SAS, Teradata, Neo4j, ACL 34 (~23%) Tableau, Excel, ACL, responsible for championing data analysis within business audit team 150 Tableau, Excel, ACL with a priority to enhance data analysis proficiency 13 (~5%)Tableau, ACL, SQL, SAS, Monarch, Mainframe FOCUS 83 (~30%) Tableau, ACL, Excel 176 Microsoft Access/Excel Data Analyst Analyst / Programmer with primary role to lead data analysis activities Data Champion Auditor trained in data analysis with role to champion within audit team Traditional Auditor Auditor with growing data analysis proficiency Note: The presenters and IIA do not endorse any specific vendor or tool. 6
7 Data Analytics Defined Data Analytics the process of gathering and analyzing data and then using the results to make better decisions Cited popular attributes and components Analysis of operational, financial, and other data that quantifies and highlights risk and/or opportunity Data-mining information across multiple sources to provide actionable results Repeatable and automated processes that search for patterns and identify anomalies. Source: Stippich, Warren W., Jr., and Bradley J. Preber. Data Analytics: Evaluating Internal Audit's Value. Altamonte Springs: Institute of Internal Auditors, Print.
8 Continuous Auditing/Continuous Monitoring Continuous Auditing the combination of technology enabled ongoing risk and control assessments. Continuous auditing is designed to enable the internal auditor to report on subject matter within a much shorter timeframe than under the traditional retrospective approach. Source: Ames, Bradley C., Roy D'Cunha, Patricia Geugelin-Dannegger, Peter B. Miller, Sajay Rai, Andrew Robertson, and Thomas Steeves. "Continuous Auditing: Coordinating Continuous Auditing and Monitoring to Provide Continuous Assurance (2nd Edition)." Global Technology Audit Guide (March 2015): n. pag. The Institute of Internal Auditors. Web. 17 May Continuous Monitoring a management process that monitors whether internal controls are operating effectively on an ongoing basis. Source: The Institute of Internal Auditors (2013). Practice advisory : continuous assurance. Altamonte Springs, FL: The Institute of Internal Auditors.
9 Objective 1 Discover that data analytics is more than creating metrics, viewing it as a toolkit that should contribute to an audit team s testing objectives. 9
10 Objective 2 Identify the ways to increase utilization of data analytics across internal audit. 10
11 Objective 3 Learn the importance of support roles necessary in the design and implementation of data analytics. 11
12 Objective 4 Show the power of data analytics in audit reporting to senior management and board committees. 12
13 Objective 5 Hear lessons learned from those who have and are using data analytics to drive audit value and enhance assurance. 13
14 Take-a-Ways Rome wasn t built in a day it takes time and money to build a data analytics program it s a journey The partnership between traditional auditors and the core data analytics team is key to an effective program Weaving data analytics into the audit process as early as possible is more effective than bolting them on Most data analytic programs begin believing they will gain huge efficiencies but most find the holy grail in quality and effectiveness Communicate often success breeds success Any amount of quality, well-thought-out data analytics will enhance audit effectiveness and efficiency 14
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