Branding Exercise. (COR Meeting, February 17, 2011)

Size: px
Start display at page:

Download "Branding Exercise. (COR Meeting, February 17, 2011)"

Transcription

1 Branding Exercise (COR Meeting, February 17, 2011) Target Audience 1. Who is the target audience now? employers, owners employees, employee representatives employers with high injury costs industrial operations that have a safety sensitive workplace existing certified organizations business that must be certified as contractual obligation 2. Who should the target audience be? employers, future employers employees those who work with contractors, purchasers consumers / end users media businesses that want to be more effective/efficient employers with poor claims experiences all BC residents 3. What is important to the target audience? value for effort; cost-effective beneficial increased safety, decreased injuries business survival and sustainability trust in the certification process systemic processes; driving continuing improvement through auditing being happy and living the good life COR follows through on what it promises 4. If you think of yourself as the target audience: Why would you prefer to buy from or do business with a COR certified company? they have their act together are doing more than just what is required socially responsible proactive and forward thinking they are competent they care about their employees this business manages its health and safety baseline H&S program in place meeting contractual obligations in supply chain quality services and products message that conscientious business practices apply to other areas (on time, fair and honest, etc.) their actions meet their words, they have integrity liability due diligence my money is going to a higher purpose The COR certified company has a proven safety record that values their employees & the community/ 5. If the target audience is the public, what does COR mean to them?

2 currently nothing public is not the target; future this company is awesome! value for their tax $ need a strategy to engage the public more with COR hard work, commitment better built homes, bridges, hospitals, etc. company who cares organization with noble goals to make the world a better place and to provide a better life experience for individuals higher costs responsible management accountable for their actions recognition for good practices

3 The COR Promise 1. What does COR certification mean now? more competitive a process that takes time & money rebate program, reduction of overall premium rates ability to bid on contracts too product/result oriented standardization potential value baseline, not exemplary, safety management system 2. What should COR certification mean and represent? excellence, highest safety standards continuous improvement met minimum safety standards appreciation for the process (not just the certification product) efficient company to do business with lower injury rate, quicker return-to-work we work together superior health and safety management proud employee engagement in workplace collective understanding safety is everyone s responsibility stronger recruitment & retention programs celebration of collective safety commitment quality from top to bottom 3. When an employer holds up his certificate [is COR certified], what should it mean to the company? recognition that a certain standard has been reached achievement demonstrates commitment competitive advantage industry leader has started the process meets subcontractor obligations 4. What should COR certification mean to the employees? involvement team player healthy and safe place to work; a good place to work employer of choice opportunity to improve employees are valued people before profits unlikely to mean anything My company cares about me and its customers My employer cares about my health, safety, and well-being 5. What should COR certification mean to the public? this company is forward thinking, progressive, has a positive influence in the community high quality trust

4 security integrity rated by an independent assessor products will be safe and of high quality This employer recognizes its responsibility to its employees COR represents a low risk, high value company This is a professional & well-managed organization that is socially responsible. This company is safe for my husband / wife / kids unlikely to mean anything

5 Customer Experience 1. For a company who wants to be COR certified, what should the Customer Experience be? 2. In other words, think of this as our character. What character do we want to portray to our customers? reliable positive fair engaging, friendly, caring trustworthy, reliable efficient quality, integrity supportive of the COR journey informative plain language (no legalize) clear and easy to access, to understand, and relate to passionate for the people supportive, understanding logical flow dynamic providing proper information to achieve their objectives valuable industry-relevant professional, expertise personable, human, customer-focussed service-oriented anticipating clients needs framework for success motivating prestigious, worth the effort, not a rubber stamp (make the experience challenging) We re in this together, you re not alone. 3. What is the Customer Experience now? confusing expensive impersonal, uninvolved practical guidance standard-setting stigmatized by WorkSafe association forced interaction annoying counter-intuitive difficult to certify questioning intimidating distant perceive lack of value for consumer burdensome, administrative overload (esp. for owner-operators) inconsistent (materials, training, resources) within CP group turnover among CPs as COR keeps growing inefficient (slow to receive rebate)

Specific Responsibilities Associated Performance Measures 1. Excellence in Commercial Management 2. Excellence in Contract Performance

Specific Responsibilities Associated Performance Measures 1. Excellence in Commercial Management 2. Excellence in Contract Performance OUR VISION is to be recognised as the leader in infrastructure service provision POSITION DESCRIPTION Commercial Manager National Maintenance Date reviewed: April 2012 EMPLOYEE NAME: Job Purpose: To achieve

More information

Is securing personal information a priority? Reassure clients and achieve data protection compliance with BS 10012

Is securing personal information a priority? Reassure clients and achieve data protection compliance with BS 10012 Is securing personal information a priority? Reassure clients and achieve data protection compliance with BS 10012 Make protection of personal information your priority and safeguard your reputation. Comply

More information

A Microsoft Certified Partner. Providing Accounting Software Solutions that will separate your company from the rest

A Microsoft Certified Partner. Providing Accounting Software Solutions that will separate your company from the rest A Microsoft Certified Partner Providing Accounting Software Solutions that will separate your company from the rest Microsoft Dynamics GP More Productivity with Less Effort If your employees are comfortable

More information

What it examines. Business Working Responsibly CR/Sustainability Governance Section

What it examines. Business Working Responsibly CR/Sustainability Governance Section Business Working Responsibly CR/Sustainability Governance Section 1. Corporate Responsibility/ Sustainability Governance What it examines The Corporate Responsibility (CR)/Sustainability Governance area

More information

Tendering to Public Sector Organisations

Tendering to Public Sector Organisations Tendering to Public Sector Organisations Introduction Authorities have to meet contract regulations and must ensure they provide equal opportunity and achieve the best value for money. Other factors include

More information

Checklist for Buying a Business

Checklist for Buying a Business Checklist for Buying a Business Buying a business can sometimes be a daunting and confusing process. This checklist highlights the main legal risks you need to consider when undertaking the process. It

More information

Code of Conduct PLANSEE HPM Group

Code of Conduct PLANSEE HPM Group Code of Conduct PLANSEE HPM Group Our guiding principles of business conduct Introduction 5Guiding Principles We operate within the law We respect human rights We act in the Group s interests We act responsibly

More information

Executive Blueprints ETHICS A GUIDE TO DESIGNING & MANAGING COMPANY. www.executiveblueprints.com Executive Blueprints, Inc 2006 ethics Page 1 of 15

Executive Blueprints ETHICS A GUIDE TO DESIGNING & MANAGING COMPANY. www.executiveblueprints.com Executive Blueprints, Inc 2006 ethics Page 1 of 15 ETHICS A GUIDE TO DESIGNING & MANAGING COMPANY ETHICS ethics Page 1 of 15 INDEX 1. WHO HAS A PUBLIC ETHICS POLICY 2. WHAT IT IS 3. WHEN YOU SHOULD HAVE ONE 4. WHERE IT SHOULD BE DISPLAYED 5. WHY IT IS

More information

PRODUCT CATALOGUE. for. SMARTPHONE / WEBSITE / DIGITAL EDITION / BOOK / ipad / GPS

PRODUCT CATALOGUE. for. SMARTPHONE / WEBSITE / DIGITAL EDITION / BOOK / ipad / GPS PRODUCT CATALOGUE for This product catalogue has been downloaded from COSSD.com. Listed products/services and their descriptions are shown as supplied by the title company COSSD does not guarantee the

More information

Top 3 Reasons Your PEO Might Not Be a Good Fit For You. Helping our clients lower their cost of labor.

Top 3 Reasons Your PEO Might Not Be a Good Fit For You. Helping our clients lower their cost of labor. Top 3 Reasons Your PEO Might Not Be a Good Fit For You Helping our clients lower their cost of labor. Table of Contents Introduction 3 You Don t Understand Who They Are 4 (What is a PEO s Real Role?) They

More information

Costain Cares... about you

Costain Cares... about you Costain Cares vision 2014 01 Costain Cares Our primary focus is to both understand and meet the needs of stakeholders. In every relationship and facet of operation, we are focused on one simple but powerful

More information

Elements of Occupational Safety. Introduction. Policy Development

Elements of Occupational Safety. Introduction. Policy Development Introduction If you are a factory owner or manager, you cannot simply look at safety and health problems on an ad hoc basis and hope that the conditions in your workplace comply with national and international

More information

Surety 101. An Introduction to the Surety Industry

Surety 101. An Introduction to the Surety Industry Surety 101 An Introduction to the Surety Industry Surety bonds have played a major role in Canada s growth since they emerged as a modern North American industry in the late 19th and early 20th centuries.

More information

protection Group Term Life Insurance Optional Group Term Life Insurance Short and Long Term Disability Insurance For groups with 2-50 employees:

protection Group Term Life Insurance Optional Group Term Life Insurance Short and Long Term Disability Insurance For groups with 2-50 employees: Anthem Life & Disability Insurance Company Life and disability protection For groups with 2-50 employees: Group Term Life Insurance For groups with 10-50 employees: Optional Group Term Life Insurance Short

More information

LAW COMPLIANCE BENEFITS SOLUTIONS PAYROLL P PAYROLL TAX ADMINISTRATION COACHING/TRAINING RISK MANAGEMENT EMPLOYEE HANDBOOKS HR AUDITS

LAW COMPLIANCE BENEFITS SOLUTIONS PAYROLL P PAYROLL TAX ADMINISTRATION COACHING/TRAINING RISK MANAGEMENT EMPLOYEE HANDBOOKS HR AUDITS LAW COMPLIANCE PAYROLL P PAYROLL TAX ADMINISTRATION COACHING/TRAINING EMPLOYEE HANDBOOKS HR AUDITS PERFORMANCE MANAGEMENT EMPLOYEE RELATIONS BENEFITS ADMINISTRATION EMPLOYEE RELATIONS PERFORMANCE MANAGEMENT

More information

BEST PRACTICES CATALOGUE

BEST PRACTICES CATALOGUE 1. BEST PRACTICES at ORLEN Upstream ORLEN Upstream conducts every stage of its activity by the principles of sustainable development and Corporate Social Responsibility. Representing the biggest company

More information

protection Anthem Life & Disability Insurance Company

protection Anthem Life & Disability Insurance Company Anthem Life & Disability Insurance Company Life and disability protection For groups with 51+ employees: Group Term Life Insurance Short and Long Term Disability Insurance Optional Group Term Life Insurance

More information

Quality Management Subcontractor QM Guide-Section Two

Quality Management Subcontractor QM Guide-Section Two SECTION TWO QUALITY MANAGEMENT SYSTEMS Version No 1. PREFACE This document has been developed to assist subcontractors to meet Monaco Hickeys (MHPL) Quality Management (QM) requirements whilst working

More information

Work Breakdown Structure. Managing an Efficient Construction Workflow

Work Breakdown Structure. Managing an Efficient Construction Workflow Work Breakdown Structure Managing an Efficient Construction Workflow Managing an Efficient Construction Workflow The purpose of this whitepaper is to define an operational process that creates an efficient

More information

Chapter 1: Health & Safety Management Systems (SMS) Leadership and Organisational Safety Culture

Chapter 1: Health & Safety Management Systems (SMS) Leadership and Organisational Safety Culture Chapter 1: Health & Safety Management Systems (SMS) Leadership and Organisational Safety Culture 3 29 Safety Matters! A Guide to Health & Safety at Work Chapter outline Leadership and Organisational Safety

More information

The Business of Healthy Employees: A Survey of Workplace Health Priorities

The Business of Healthy Employees: A Survey of Workplace Health Priorities The Business of Healthy Employees: A Survey of Workplace Health Priorities 2013 1 Introduction A healthy workforce plays a role in maintaining a healthy business. As demonstrated by the organization response

More information

Field Guide YMCA Community Campaign with Online Peer to Peer Fundraising Tool

Field Guide YMCA Community Campaign with Online Peer to Peer Fundraising Tool Field Guide YMCA Community Campaign with Online Peer to Peer Fundraising Tool 4 Rules of Fundraising 1. Effective fundraising is direct and personal. 2. People give because they are asked and shown how

More information

Best in Class Customer Retention

Best in Class Customer Retention Take your business to the next level Best in Class Customer Retention A 5% Improvement Can Double Your Bottom Line Profits Free Sales and Marketing Audit Call 410-977-7355 Lead Scoring, Prioritization,

More information

YOUR FIRST BOND. An introduction to corporate surety bonding for contractors considering projects that require bid, performance and payment bonds.

YOUR FIRST BOND. An introduction to corporate surety bonding for contractors considering projects that require bid, performance and payment bonds. YOUR FIRST BOND An introduction to corporate surety bonding for contractors considering projects that require bid, performance and payment bonds. Published by The Surety Association of America and the

More information

Recognizing and Rewarding Hospital Employees

Recognizing and Rewarding Hospital Employees Recognizing and Rewarding Hospital Employees A Revealing New Study of the Practices and Opportunities of Current Hospital Motivational Programs CURRENT STATE OF AFFAIRS Recognizing and rewarding employees

More information

Lifestyle Design Worksheet

Lifestyle Design Worksheet Lifestyle Design Worksheet 1. What is your Definite Major Purpose (DMP)? Honestly this is the most important thing you can figure out, not only for business, but for your personal life. All of your decisions

More information

Measuring Return On Investment with Promotional Products

Measuring Return On Investment with Promotional Products What is ROI? ROI is defined as the total profit or savings less the original investment. It also acts as a measurement of the effectiveness of promotional products in achieving a desired result. ROI =

More information

THE NEW HEALTH AND SAFETY AT WORK ACT. A practical guide for small business owners

THE NEW HEALTH AND SAFETY AT WORK ACT. A practical guide for small business owners THE NEW HEALTH AND SAFETY AT WORK ACT A practical guide for small business owners First Edition, February 2016 1 04 05 06 08 10 13 14 16 17 Introduction What s changed Know your responsibilities and role

More information

1983, 1993, 2003 Mars, Incorporated Printed on environmentally friendly paper, 100% chlorine free in manufacture

1983, 1993, 2003 Mars, Incorporated Printed on environmentally friendly paper, 100% chlorine free in manufacture 1983, 1993, 2003 Mars, Incorporated Printed on environmentally friendly paper, 100% chlorine free in manufacture Mars, Incorporated The Five Principles of Mars Quality Responsibility Mutuality Efficiency

More information

For example, someone paid $3.67 per share (or $367 plus fees total) for the right to buy 100 shares of IBM for $180 on or before November 18, 2011

For example, someone paid $3.67 per share (or $367 plus fees total) for the right to buy 100 shares of IBM for $180 on or before November 18, 2011 Chapter 7 - Put and Call Options written for Economics 104 Financial Economics by Prof Gary R. Evans First edition 1995, this edition September 24, 2011 Gary R. Evans This is an effort to explain puts

More information

Tenancy Support Manager Recruitment. June 2014

Tenancy Support Manager Recruitment. June 2014 Tenancy Support Manager Recruitment June 2014 Tenancy Support Manager Thank you for your interest in the above position at Newport City Homes. This information pack contains the following: About Newport

More information

A planned approach. to achieving your marketing goals.

A planned approach. to achieving your marketing goals. A planned approach to achieving your marketing goals. 1 2 3 Are you Our happy Goal: with the We quality want to build a and long-term quantity relationship. Dental Branding was designed to build synergy

More information

Facilitating Success: #1 In a series

Facilitating Success: #1 In a series Brand Uptime is a new way to think about your physical infrastructure and the impact it has, positively or negatively, on overall company performance. Brand Uptime A new approach connecting: Quality of

More information

Where Healthcare Turns for Quality, Customer-Centric Focus and Savings

Where Healthcare Turns for Quality, Customer-Centric Focus and Savings Where Healthcare Turns for Quality, Customer-Centric Focus and Savings CODING SERVICES Delivering the right people and technology Synernet is committed to quality in everything we do, from the training

More information

FRANCHISING YOUR BUSINESS. How we can help you grow

FRANCHISING YOUR BUSINESS. How we can help you grow FRANCHISING YOUR BUSINESS How we can help you grow Our services for franchisors Developing your franchise business We are proud to support the growth of ethical franchising in the UK. We are committed

More information

Sales Coaching Achieves Superior Sales Results

Sales Coaching Achieves Superior Sales Results Sales Coaching Achieves Superior Sales Results By Stu Schlackman Sales Coaching Achieves Superior Sales Results Why Sales Coaching? As a sales leader your days go by quickly. You are constantly multi-tasking,

More information

Award-Winning PPC Management

Award-Winning PPC Management Award-Winning PPC Management DETAILS & PRICING JumpFly, Inc. 2541 Technology Drive Suite 414 Elgin, IL 60124 T: 877.882.2850 F: 877.379.0335 jumpfly.com inquiries@jumpfly.com Proven PPC Advertising Specialists

More information

What Is A PEO, Definition Of A PEO and How Can A PEO Help My Company?

What Is A PEO, Definition Of A PEO and How Can A PEO Help My Company? Passionate Professionals Strategic Solutions Smart Growth What Is A PEO, Definition Of A PEO and How Can A PEO Help My Company? If you have ever asked What is a PEO? or What is a definition of a PEO? or

More information

509 467-0062 208 664-8958 humanix.com

509 467-0062 208 664-8958 humanix.com Connecting businesses to people who bring the valuable talents, skills and advanced know-how to make sure any level job temporary or permanent gets done right. 509 467-0062 208 664-8958 humanix.com Onboarding

More information

Rising energy costs impacting your business? Get them under control with ISO 50001.

Rising energy costs impacting your business? Get them under control with ISO 50001. Rising energy costs impacting your business? Get them under control with ISO 50001. Save money through better energy management with ISO 50001. Ever rising energy costs mean that you simply can t afford

More information

EXECUTIVE SAFETY LEADERSHIP

EXECUTIVE SAFETY LEADERSHIP EXECUTIVE SAFETY LEADERSHIP EXECUTIVE SUMMARY This guide offers clear explanations of health and safety concepts that are important to executives and board members, and provides practical solutions that

More information

ASAE s Job Task Analysis Strategic Level Competencies

ASAE s Job Task Analysis Strategic Level Competencies ASAE s Job Task Analysis Strategic Level Competencies During 2013, ASAE funded an extensive, psychometrically valid study to document the competencies essential to the practice of association management

More information

ISO 9001 Quality Management System

ISO 9001 Quality Management System White paper ISO 9001 Quality Management System Essential best practice for small businesses ISO 9001 - Quality Management System best practice for small businesses ISO 9001 Overview ISO 9001 is an International

More information

Ways to Attract New Patients to Your Practice.

Ways to Attract New Patients to Your Practice. Ways to Attract New Patients to Your Practice. Basic Philosophy From a marketing perspective, a dental practice is no different to any other business type. Every business with a front door needs people

More information

Find Solutions

Find Solutions Find Solutions Move quickly on new ideas Advanced, proactive communications Don t be afraid to ask for help Provide information to help others make decisions Train each other on the whole process to see

More information

Human Relations Sherry Peters - Director, Human Relations Specialist Professional Phase 2 (SP2), ASPA Bargaining Unit

Human Relations Sherry Peters - Director, Human Relations Specialist Professional Phase 2 (SP2), ASPA Bargaining Unit JOB TITLE NAME UNIT REPORTS TO JOB FAMILY Organizational Development Specialist Vacant Human Relations Sherry Peters - Director, Human Relations Specialist Professional Phase 2 (SP2), ASPA Bargaining Unit

More information

Rising energy costs impacting your business? Get them under control with ISO 50001.

Rising energy costs impacting your business? Get them under control with ISO 50001. Rising energy costs impacting your business? Get them under control with ISO 50001. Save money through better energy management with ISO 50001. Ever rising energy costs mean that you simply can t afford

More information

PSYCHOLOGICAL HEALTH AND SAFETY IN THE WORKPLACE

PSYCHOLOGICAL HEALTH AND SAFETY IN THE WORKPLACE PSYCHOLOGICAL HEALTH AND SAFETY IN THE WORKPLACE CSA Z1003 13/BNQ 9700 803/2013 ESDC OPEN HOUSE 2015 Andrew Harkness Strategy Advisor, Organizational Health Initiatives Workplace Safety and Prevention

More information

The dissatisfaction with employee retention was the driver. Everything else stemmed down from that. (Recruitment and Training Manager)

The dissatisfaction with employee retention was the driver. Everything else stemmed down from that. (Recruitment and Training Manager) Case study Dealing with staff turnover a case study on getting and keeping the right people This case study looks at the experience of a high tech organisation that aimed to improve its staff retention..

More information

THE OB/GYN S GUIDE TO FINDING MEDICAL MALPRACTICE INSURANCE

THE OB/GYN S GUIDE TO FINDING MEDICAL MALPRACTICE INSURANCE THE OB/GYN S GUIDE TO FINDING MEDICAL MALPRACTICE INSURANCE THE OB/GYN S GUIDE TO FINDING MEDICAL MALPRACTICE INSURANCE 1 What are the risks? Purchasing medical professional liability insurance is not

More information

Rising energy costs impacting your business? Get them under control with ISO 50001.

Rising energy costs impacting your business? Get them under control with ISO 50001. Rising energy costs impacting your business? Get them under control with ISO 50001. Save money through better energy management with ISO 50001. Ever rising energy costs mean that you simply can t afford

More information

AIHA's View of the Use of OHS Performance Criteria In Contracting and Procurement White Paper

AIHA's View of the Use of OHS Performance Criteria In Contracting and Procurement White Paper AIHA's View of the Use of OHS Performance Criteria In Contracting and Procurement White Paper AIHA believes that consideration of OH&S performance history in the awarding of contracts not only help ensure

More information

Workforce Management Plan 2013-2017

Workforce Management Plan 2013-2017 Workforce Management Plan 2013-2017 Adopted on Wednesday 19 June 2013 Contents Message from the General Manager 5 city Plan: Cascade of Plans 6 our Vision, Mission and Community Outcomes 7 Introduction

More information

50 Character Traits Every Firefighter Candidate Should Possess

50 Character Traits Every Firefighter Candidate Should Possess 50 Character Traits Every Firefighter Candidate Should Possess Are You a Good Fit For The Department? There is no one-size fits all candidate that is a best fit for a fire department. However, there are

More information

The OB/GYN s Guide to Finding Medical Malpractice Insurance

The OB/GYN s Guide to Finding Medical Malpractice Insurance The OB/GYN s Guide to Finding Medical Malpractice Insurance OB/GYNs are considered a higher risk specialty than others by medical professional liability insurance companies. Purchasing medical professional

More information

HR Services. This Packet Includes: Services Overview Package Options & Pricing Frequently Asked Questions About Us

HR Services. This Packet Includes: Services Overview Package Options & Pricing Frequently Asked Questions About Us HR Services This Packet Includes: Services Overview Package Options & Pricing Frequently Asked Questions About Us Service Overview Thank you for contacting us about our Human Resources (HR) Services. Our

More information

Health and safety a priority? Our BS OHSAS 18001 should come first.

Health and safety a priority? Our BS OHSAS 18001 should come first. Health and safety a priority? Our should come first. Why BSI? Because we know a good when we see one. We can help give you a competitive advantage because: 1. We have a proven track record, having worked

More information

How to Ensure Your Employees Value Their Benefits Package

How to Ensure Your Employees Value Their Benefits Package How to Ensure Your Employees Value Their Benefits Package A Research Report from Charlton Consulting Group: Measuring HR Management s Perceptions about Employees Appreciation of their Benefits and Examining

More information

WSP PARSONS BRINCKERHOFF OUR COMMUNITY: DIVERSITY IN PRACTICE INCLUSION, EQUAL EMPLOYMENT OPPORTUNITY & AFFIRMATIVE ACTION

WSP PARSONS BRINCKERHOFF OUR COMMUNITY: DIVERSITY IN PRACTICE INCLUSION, EQUAL EMPLOYMENT OPPORTUNITY & AFFIRMATIVE ACTION WSP PARSONS BRINCKERHOFF OUR COMMUNITY: DIVERSITY IN PRACTICE INCLUSION, EQUAL EMPLOYMENT OPPORTUNITY & AFFIRMATIVE ACTION JULY 2015 TABLE OF CONTENTS 1 DIVERSITY: INCLUSION, EQUAL EMPLOYMENT OPPORTUNITY

More information

FACTSHEET ON bizsafe AWARDS 2014

FACTSHEET ON bizsafe AWARDS 2014 Annex A FACTSHEET ON bizsafe AWARDS 2014 The bizsafe Awards 2014 recognise bizsafe companies for their commitment to the bizsafe programme and achievements in Workplace Safety and Health (WSH) performances

More information

r e p r i n t September-October 2007 The Source & Resource for Constr uction Financial Professionals

r e p r i n t September-October 2007 The Source & Resource for Constr uction Financial Professionals r e p r i n t September-October 2007 CONSTRUCTION FINANCIAL MANAGEMENT ASSOCIATION The Source & Resource for Constr uction Financial Professionals BY JACK P. GIBSON How to Select Your Company s Insurance

More information

Code of Business Conduct

Code of Business Conduct Code of Business Conduct Our Employees We treat each other with fairness, respect, and dignity, offering equal opportunities to all individuals. Intimidation, harassment, or discrimination based on race,

More information

THE VALUE OF A BRAND MARKETING SERVICES

THE VALUE OF A BRAND MARKETING SERVICES THE VALUE OF A BRAND MARKETING SERVICES Doesn t it seem like everything and everyone is trying to be a brand these days? Brand building is stock-in-trade for iconic companies like Coca-Cola, P&G and Nike,

More information

Dealing with risk. Why is risk management important?

Dealing with risk. Why is risk management important? Why is risk management important? Things don t always go according to plan: a company s sales manager changes employment in the middle of an important project, a packaging machine breaks down, a lathe

More information

Bottom line a priority? Make ISO 9001 from BSI your first choice.

Bottom line a priority? Make ISO 9001 from BSI your first choice. Bottom line a priority? Make ISO 9001 from BSI your first choice. Why BSI? Because we know a good ISO 9001 when we see one. We can help give you a competitive advantage because: 1. We have a proven track

More information

Perform-Tools. Powering your performance

Perform-Tools. Powering your performance Perform-Tools Powering your performance Perform-Tools With Perform-Tools, optimizing Microsoft Dynamics products on a SQL Server platform never was this easy. They are a fully tested and supported set

More information

PREVENTING WORKPLACE INJURIES. It Takes Leadership

PREVENTING WORKPLACE INJURIES. It Takes Leadership PREVENTING WORKPLACE INJURIES It Takes Leadership NOVA SCOTIANS SAFEAND SECURE FROM WORKPLACE INJURY SAFETY IS A LEADERSHIP COMMITMENT Our work at the WCB to prevent injuries and return people safely to

More information

Community Futures Management Consultant in a Box

Community Futures Management Consultant in a Box Community Futures Management Consultant in a Box Strategic Business Planning Purpose of this Document The purpose of this document is to provide you with the process that a management consultant would

More information

Your FREE Report The Ultimate Guide To SEO Success In 2015 How To Maximise Your Leads, Sales And Profits Via Google

Your FREE Report The Ultimate Guide To SEO Success In 2015 How To Maximise Your Leads, Sales And Profits Via Google Your FREE Report The Ultimate Guide To SEO Success In 2015 How To Maximise Your Leads, Sales And Profits Via Google By Katina Beveridge 1 INTRODUCTION Imagine having a flood of highly targeted, ready to

More information

Need to protect your business from potential disruption? Prepare for the unexpected with ISO 22301.

Need to protect your business from potential disruption? Prepare for the unexpected with ISO 22301. Need to protect your business from potential disruption? Prepare for the unexpected with. Why BSI? Keep your business running with and BSI. Our knowledge can transform your organization. For more than

More information

CONTACT CENTER 09: Five Steps to a Lean, Customer-Centric Service Organization

CONTACT CENTER 09: Five Steps to a Lean, Customer-Centric Service Organization CONTACT CENTER 09: Five Steps to a Lean, Customer-Centric Service Organization 2009 RightNow Technologies. All rights reserved. RightNow and RightNow logo are trademarks of RightNow Technologies Inc. All

More information

Sizzling Website Copy

Sizzling Website Copy Sizzling Website Copy FOR: Gavin Sloan www.whitelabelseo.com.au Home Page: An SEO Partner You Can Trust. Pure Results. Experience the Power of our White Label SEO.

More information

CBG FOR BUSINESS. PRESERVE, PROTECT AND GROW.

CBG FOR BUSINESS. PRESERVE, PROTECT AND GROW. CBG FOR BUSINESS. PRESERVE, PROTECT AND GROW. SERVICES FOR BUSINESS Best of all, we re nice people to deal with. CBG FOR BUSINESS SERVICE. THAT S A PROMISE. We can t be all things to all people. But we

More information

AB Volvo, 405 08 Göteborg, Sweden. Ref No 953810003, August 2009. The Volvo Way

AB Volvo, 405 08 Göteborg, Sweden. Ref No 953810003, August 2009. The Volvo Way AB Volvo, 405 08 Göteborg, Sweden Ref No 953810003, August 2009 The Volvo Way index Preface Our mission Customers first Customer focus Clear objectives Quality, safety, environmental care Continuous improvements

More information

A Set by Step Guide To Creating A Professional Houzz Page

A Set by Step Guide To Creating A Professional Houzz Page A Set by Step Guide To Creating A Professional Houzz Page This white paper is for business owners who want to increase sales using permission based, inbound marketing techniques. It will help you better

More information

Company Brochure 2013

Company Brochure 2013 Company Brochure 2013 We measure our success by the customers we keep Marketing Sales & Customer Service www.frogmoreconsulting.co.uk We measure our success by the customers we keep Company Profile Frogmore

More information

to success To be successful in today s highly competitive tourism industry, you must attend to each of the following areas.

to success To be successful in today s highly competitive tourism industry, you must attend to each of the following areas. Steps to success To be successful in today s highly competitive tourism industry, you must attend to each of the following areas. Getting assistance In establishing and developing your tourism business,

More information

VODAFONE CODE OF ETHICAL PURCHASING

VODAFONE CODE OF ETHICAL PURCHASING VODAFONE CODE OF ETHICAL PURCHASING As one of the world's largest telecommunications companies, Vodafone has a significant role to play in enriching people s lives. We also understand that we have a significant

More information

KPMG UK LLP Our Living Wage experience: Inception, Implementation, Impact

KPMG UK LLP Our Living Wage experience: Inception, Implementation, Impact KPMG UK LLP Our Living Wage experience: Inception, Implementation, Impact M J Kelly Head of Living Wage Director Corporate Affairs 30 September 2015 Background - Inception First approached by Citizens

More information

How to Obtain. Surety Bonds. Headquarters: 39 North Duke Street / P.O. Box 1728 / Lancaster, PA 17608 www.murrayins.

How to Obtain. Surety Bonds. Headquarters: 39 North Duke Street / P.O. Box 1728 / Lancaster, PA 17608 www.murrayins. How to Obtain Headquarters: 39 North Duke Street / P.O. Box 1728 / Lancaster, PA 17608 www.murrayins.com 717-397-9600 In 1930, Paul G. Murray arranged the bond for the Veterans Memorial Bridge, the world

More information

Work Health and Safety Strategic Plan

Work Health and Safety Strategic Plan Human Resources Work Health and Safety Strategic Plan 2016 2019 CONTENTS EXECUTIVE SUMMARY... 3 PURPOSE & OBJECTIVES... 3 WORK HEALTH AND SAFETY STRATEGY ACTION PLAN... 6 OUR CURRENT POSITION... 8 WHAT

More information

Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland

Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland Leading Experts in Employment Law, Industrial Relations and best practice Human Resource Management in Ireland Who We Are Established in 2003, we are one of Ireland s best-known and respected providers

More information

Paid Search Services

Paid Search Services Paid Search Services Results-driven, mathematical PPC Pay Per Click advertising is widely acknowledged as the most powerful form of direct marketing. Not only are you gaining access to people that want

More information

Investing in shares became all the rage during the late 1990s. Everyone

Investing in shares became all the rage during the late 1990s. Everyone In This Chapter Knowing the essentials Doing your own research Recognising winners Exploring investment strategies Chapter 1 Exploring the Basics Investing in shares became all the rage during the late

More information

Securing your Hook A Kid On Golf Sponsorships

Securing your Hook A Kid On Golf Sponsorships Securing your Hook A Kid On Golf Sponsorships Fundraising is a very integral part of being able to provide a Hook A Kid On Golf program that meets and exceeds the expectations of your participants. The

More information

The Top 3 Things That Will Improve Your Online Advertising ROI

The Top 3 Things That Will Improve Your Online Advertising ROI The Top 3 Things That Will Improve Your Online Advertising ROI www.profitworks.ca See end of document for how to get $300.00 in free online advertising 1. Set Your Maximum Bid Per Click At $0.90 or lower

More information

Valuing a Target Using Net Promoter Score (NPS)

Valuing a Target Using Net Promoter Score (NPS) Valuing a Target Using Net Promoter Score (NPS) By Lumeric Consulting LLC March 2011 Contents Net Promoter Score Overview of Net Promoter Score (NPS) 2-4 NPS case example commercial due diligence 6-11

More information

Health Care Marketing in an Electronic Age: Choosing the Best Tools for Your Audience

Health Care Marketing in an Electronic Age: Choosing the Best Tools for Your Audience Health Care Marketing in an Electronic Age: Choosing the Best Tools for Your Audience Louis C. Feuer, MA, MSW, Principal, Dynamic Seminars and Consulting, Inc., Sunrise, FL Top 4 Things to Know for CE

More information

Chapter 35 SENIOR SUPER HERO

Chapter 35 SENIOR SUPER HERO Chapter 35 Kevin Reichard Senior Financial Network SENIOR SUPER HERO (Story told by the Reverse Mortgage Professional) I was sitting at my desk in my home office comparing two great job offers after me,

More information

Inbound Marketing: Best Practices

Inbound Marketing: Best Practices 423-797-6388 www.nektur.com mgmt@nektur.com Inbound Marketing: Best Practices We believe in empowering brands with the tools to achieve sustainable growth. Outline 1. 10 Suprising Facts 2. Email Marketing

More information

Guidance SUPPLY CHAIN RELATIONSHIP MANAGEMENT

Guidance SUPPLY CHAIN RELATIONSHIP MANAGEMENT SUPPLY CHAIN RELATIONSHIP MANAGEMENT Published by the British Institute of Facilities Management June 2015 Introduction Terminology and Definitions Selecting a supplier of goods and services can be a complicated

More information

Human Resource Change Management Plan

Human Resource Change Management Plan Structural Reform in Western Australian Local Governments Human Resource Change Management Plan A resource for the progression of your workforce through the structural reform process Contents Human Resource

More information

A Workshop Module of the Model Contractor Development Program (MCDP) The Surety & Fidelity Association of America

A Workshop Module of the Model Contractor Development Program (MCDP) The Surety & Fidelity Association of America What You Need To Know For Contract Surety Support A Workshop Module of the Model Contractor Development Program (MCDP) The Surety & Fidelity Association of America Barriers to Emerging Contractors Entry

More information

The Power. Promotional Products. Maximize Their Proven Effectiveness for Your Business Needs PPAI 2007

The Power. Promotional Products. Maximize Their Proven Effectiveness for Your Business Needs PPAI 2007 The Power of Promotional Products Maximize Their Proven Effectiveness for Your Business Needs PPAI 2007 Do you remember How a yellow wrist band raised awareness and money for cancer research? That t-shirt

More information

Franchise Opportunities

Franchise Opportunities Franchise Opportunities Award winning marketing support that delivers business growth Who are Fresh Marketing Solutions? Fresh Marketing Solutions have become a leading marketing consultancy in the East

More information

Improving OHS Through Business Incentive Progams

Improving OHS Through Business Incentive Progams Improving OHS Through Business Incentive Progams Journey to Excellence IMPROVING OCCUPATIONAL HEALTH & SAFETY (OHS) The more a workplace moves toward a comprehensive health and safety management system,

More information

ISO 9001: THE ULTIMATE BEGINNERS GUIDE

ISO 9001: THE ULTIMATE BEGINNERS GUIDE ISO : THE ULTIMATE BEGINNERS GUIDE A WHITE PAPER WRITTEN BY THE BRITISH ASSESSMENT BUREAU MARK0001 V1 01..2016 ISO : THE ULTIMATE BEGINNERS GUIDE THE ULTIMATE BEGINNERS GUIDE TO ISO WHY IS ISO SO BODY

More information

Superior Property Management

Superior Property Management At Guardian, quality property management is more than impeccable facility management. It is about enhancing the quality of life and increasing value for those who live in, work in, or visit the properties

More information

DEMOGRAPHIC DATA COLLECTION GUIDE

DEMOGRAPHIC DATA COLLECTION GUIDE Practice Resource DEMOGRAPHIC DATA COLLECTION GUIDE These materials are based on the Law Society of Upper Canada s Justicia materials, and are used with permission from the Law Society of Upper Canada.

More information