HR Consulting Services. Tailored for your company and your people

Transcription

1 HR Consulting Services Tailored for your company and your people

2 Contents Delivering people services 4 Attracting and recruiting talented employees 5 Motivating, engaging and rewarding your people 6 Growing and developing your talent 7 Managing cultural and business change 8 Day-to-day management advice 9 Joining the dots 10 About us 11 2

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4 Delivering people services Your people are key to the success of your business, so it s crucial that you have access to the advice and resources you need to recruit and develop your employees. Where you have resourcing needs, caused by a gap in your manpower or specialist HR skills base, we can help. At Smith & Williamson, we can support you throughout the employee lifecycle, from attraction, recruitment and induction to performance management, talent management and development. approach. We focus on outcomes, so we tailor our services to meet your We have experience working with organisations of all sizes across the private, public and third sectors. Whether you re a start-up that needs help with recruitment, employment contracts or reward advice, or an established business that needs additional HR resource or the relevant skills to meet a particular business challenge, we can help. 4

5 Attracting and recruiting talented employees Recruiting and retaining talented employees is crucial to sustaining and growing your business. However, attracting talented employees particularly to senior roles can be challenging. e i le ro c We are not a recruitment agency and we don t operate like one. Our approach closely with you to recruit employees in hand in glove with you, we can best represent your company and its aspirations to potential candidates. Clients often ask us to source candidates and carry out an initial sift before providing them with a shortlist. Others may want us to have less or even greater involvement. Whatever your preference, we can adapt our approach to suit your requirements. in ing t e est We are experienced in recruiting for C-suite/executive roles, as well as senior/managerial positions. Our service covers: initial screening interviews running assessment centres working as part of a recruitment panel to provide support to board members for executive recruitment supporting on-boarding, including new-to-role coaching and compliance checks. We can help with contracts for your new hire and also offer a referencing and compliance service (covering entitlement to work in the UK and regulatory compliance processes). This provides you with the assurance that your chosen candidate can actually work for your business. Where you have short-term gaps in key roles, we can also provide interim cover. They took time to really understand the (CEO) role, and what we needed the service they offered was highly professional. Ablaze 5

6 Motivating, engaging and rewarding your people Standing out in the labour market is important to your employer brand and helps you attract and retain the right people. Knowing what remuneration packages and contractual terms other organisations are offering their employees can give you a competitive edge by allowing you to tailor your offering to new hires. Our reward specialists have access to a range of resources and the expertise to provide you with reliable benchmarking database that is regularly updated and provides you with the assurance that your organisation is being benchmarked against appropriate comparator companies. We can help you use this information to resolve immediate recruitment needs or to develop your long-term total reward strategy, implement supporting pay frameworks, and create an employee value proposition that is relevant to your market sector and business structure. In addition, we can support you to meet your obligations under new legislation, such as calculating and addressing any gender pay gap or implementing salary policies that are compliant with the working time directive. lo ee s tis ction We know that employee motivation isn t just about pay and terms and that it s also important to be aware of your employees views. We are experienced in designing employee engagement surveys and helping our clients analyse the survey results and We can also help you with employee engagement interventions based on your survey results. reward] service provided to Coast & Country was excellent, responsive and robust in quality and appropriateness. I would have no hesitation in recommending Smith & Williamson. Ronny Harris, Assistant Chief Executive, Coast & Country 6

7 Growing and developing your talent external support, for example, to provide new strategic perspectives for whole team or person-centred executive coaching or to facilitate executive away-days. Our bespoke assessment and development centres can help identify leadership, personal strengths and development needs. Securing and retaining a high-calibre leadership team inevitably involves putting together the right reward package. We can help you construct a total reward package for your team. We can also help you identify talent and advise you on succession planning. Where organisations feel stuck in terms of their talent development but aren t altogether sure why we offer diagnostic approaches to help clarify the reasons and suggest ways for moving things forward. n ging er or nce Aligning your people strategy with your overall strategic business plan provides an opportunity to take stock of the skills your people already have and those you may need to develop for the future. A robust performance management system enables people to make the link between what they do day in, day out, and the company s strategic vision. In our experience, when a company takes the time to talk to its people about their existing skills, there are often mutual talent, allowing employees to feel more engaged and committed because their evelo ing eo le There are many ways in which your people s skills and abilities can be developed. For example, we can support your leaders and managers by expanding their people development skills or by offering opportunities directly to your staff. Learning and development does not necessarily mean classroom-based training. So, while we can, and do, facilitate training for our clients, we also provide coaching and mentoring on experiential learning. lent n ge ent c se stu A corporate client with international reach wanted to identify its top 200 people and implement a full talent management programme and process. We worked with the internal project team to identify the talent model and methodology most suitable for them. We embedded the talent processes within existing ways of working so that talent reviews became part of what the organisation already does through performance management. The talent criteria used was aligned to the organisation s competency framework and existing language. selection and management process, we put in place a suite of development interventions for the top 200. The company now has its desired outcome and has asked us to help with the next stage: moving from their existing exclusive talent approach to an inclusive one. 7

8 Managing cultural and business change As experienced change leaders, we have worked with organisations to bring about people/cultural, process and environmental change. This has involved everything, from own pathway to leading the change in-house on their behalf and upskilling their people. your business strategy or require additional resource to help you work through the change process, we can help. We have particular expertise in HR due diligence during mergers and acquisitions (including TUPE transfers) and whole organisation restructuring. We will keep you informed of your legal obligations and help you interpret them to create a practical action plan for your business. usiness c nge c se stu A medium-sized company with was experiencing a change in its market due to competition. Through working with Smith & Williamson s HR that it needed to reposition its approach, focusing less on product and process, and more on how its people could work collaboratively to improve the company s customer interface. We helped the board to identify the competencies it wanted its people to demonstrate and worked with them to create a competency framework. We then helped the board refocus its performance management process, as well as its reward strategy. 8

9 Day-to-day management advice You may not have an HR team or you may have a particular issue you need help with. So, whether you need to make sense of continually changing employment legislation; require support with draft documents including letters, report templates, employment policies and procedures, employment contracts and settlement agreements; or you have a more immediate employee issue to resolve, it s reassuring to know that our HR professionals are just a phone call away. We have a dedicated helpline for Smith & Williamson clients. We advise over the telephone or by and, at your request, we can work in-house to help upskill your HR teams or to cover a resourcing gap. We have used Smith & Williamson s ad hoc HR services for many years now. They have taken time to understand our company culture and tailored their service to suit us and our way of working. Their response is always swift and to the point. Over the years, they have held our hand through some awkward situations and resolved them with great care and minimal fuss. 9

10 Joining the dots accreditation from relevant professional bodies. If you would like to get in touch to discuss your strategic and operational HR needs, please contact us. When you re working with the Smith & Williamson HR consultancy team you get a true sense that you re passing your business into safe and capable hands They know their stuff! Lynda Rees, CEO, Luton Community Housing 10

11 About us Smith & Williamson has been managing and their business interests for over a century. With around 1,500 people in Jersey, we provide accountancy, tax and investment management advice, alongside our HR consulting services. We can support your organisation throughout the employee lifecycle, from recruitment and induction to performance management, talent management and succession planning. We are committed to helping you achieve your business objectives by providing you with intelligent advice and excellent client service. er l ine uc l n He o HR Consulting t: e: geraldine.buckland@smith.williamson.co.uk er l n ee n Senior Consult nt t: e: geralyn.meehan@smith.williamson.co.uk ne l e Consult nt Re r t: e: jane.baalam@smith.williamson.co.uk R c el ennett Re r Consult nt t: e: rachel.bennett@smith.williamson.co.uk o i Sne er Consult nt t: e: naomi.snedker@smith.williamson.co.uk 11

12 s it illi son co u S it illi son Regulated by the Institute of Chartered Accountants in England and Wales for a range of We have taken great care to ensure the accuracy of this publication. However, the publication is written in general this publication. Smith & Williamson Holdings Limited Code: 16/381 Expiry date: 26/04/