The Effect of Big Data on the CPA Profession. customers. That is because the products we use have a lot to say about us.

Size: px
Start display at page:

Download "The Effect of Big Data on the CPA Profession. customers. That is because the products we use have a lot to say about us."

Transcription

1 The Effect of Big Data on the CPA Profession Businesses today have access to an astounding amount of information about their customers. That is because the products we use have a lot to say about us. In this digital age, a lot of information gets recorded and collected to form statistics. The devices we use every day, like smartphones or FitBits, collect data about our lives. That information is utilized for new developments to make our lives easier (DeVito). By using the acquired data to improve their products or services to better fit our needs, we are more inclined to agree to the terms and conditions of certain products such as Uber, or social media apps. Information pours into businesses every second of every day. But do we ever stop to think about how much data could possibly be out there? Where does it go? Who is looking at it? From an accounting standpoint, what are the possibilities that this could mean for the profession? Traditionally, companies collected data manually, entered it into a database, and assembled it into spreadsheets or charts in order to use the information to make business decisions. Today, that process is virtually obsolete ( Big Data para. 2). Companies gather an abundance of information with ease from their customers everyday. Through advanced technology, any facts, trends, or data they would ever want to know about a person, demographic, region, etc. is readily available at their fingertips. Big data is defined as a large volume of data- both structured and unstructured that inundates a business on a day to day basis ( Big Data para. 1). There are so many different kinds of data and each kind performs some sort of essential function. Doug Lany, a data industry analyst, developed a system called The Three V s that is now commonly used. The Three V s consist of Volume, Velocity, and Variety. ( Big Data

2 para. 3) Volume relates to the amount of data collected from different sources such as business transactions, social media, and sensors. New technology enables the storage of such large amounts of data. Velocity is the incredible speed at which data moves. Data must be analyzed in a timely matter in order for it to be relevant. Lastly, variety means that data can come in all types of forms. The three V s are especially important for accountants because they need to be informed of what is happening in the businesses they are working for ( Big Data para. 3-6). Data analytics has such a substantial effect on the finance industry, which in turn has an effect in accounting. How much data is out there? According to SAS Institute Inc., in 2012, the amount of information stored worldwide was greater than 2.8 zettabytes (the second largest form of measurement in regards to bytes). This number is expected to grow fifty times larger by the year 2020 (SAS). With big data, about 33% of the information gathered could be useful, if appropriately identified and analyzed. Because the volume of data stored is so high, the actual amount of it that is actually utilized is only around 0.5% (SAS). Companies use this data to make knowledgeable decisions to ensure optimal future performance of their company. The value of big data is immeasurable. It has made decision making much more efficient, effective and innovative. Almost every industry could benefit by utilizing big data analytics. It is often stressed that the importance of big data is not about how much you have, but what is done with it (SAS). The biggest advantages that directly affects managerial accountants is the significant reduction in cost and in time spent doing their job. There are big data systems that, if the results are interpreted correctly, enable you to find parts within an organization

3 that are failing or performing well (such as store branches), allocate resources better and reach a much greater performance level overall ( Big Data para. 9). Some disadvantages to consider are the complexity of information gathered and the risks that it can encounter. When data comes from so many sources and so many levels, it is difficult to accurately interpret the results it presents. Additionally, there are several risk factors to consider. Fraud risk is a prominent due to the fact that the more data there is, the easier it is to commit fraud, and the harder it is to trace it or prevent it (Bramwell para. 8). Another one of the biggest risks pertains to privacy. Accountants pride themselves for the integrity of their field and a breach of privacy can lead to severe legal issues that interfere with accountant s credibility. Some of the details that are revealed by big data analytics that companies capitalize on are too private to consumers to be outside information (DeVito). Recently, Joseph DeVito of PricewaterhouseCoopers discussed the cyber security trends and threats and how they affect accountants at an Accounting Continuing Professional Education Conference. He said that people are much more interested in cyber security now more than ever before; it has become such a prominent issue in the business world. Cyber security deals with protecting the integrity (accuracy/consistency), confidentiality (indisclosure/appropriate use of data), and availability (records/business data) of valuable information that a company may acquire. You can t have privacy without security and vice versa. Data privacy relates to the notice, use, disposal, collection, and access to information, or consumer/client consent. In the United States, there is not one common framework for privacy as opposed to Europe, where it is a

4 fundamental right (DeVito). Furthermore, the emerging foreign/international markets are showing the largest increases in data growth (SAS). These facts lead to the conclusion that international competitors have an advantage because not only are they showing more big data advancement but there are laws in place to keep their private information secure and protected. The Big Four and many other large accounting firms are international businesses that have foreign or international clients. These firms will need to provide an adequate level of information security to their clients which will cause expansion in their respective information technology departments. The big data movement may even cause legislation to pass in the United States protecting citizens information. Because there are laws to protect privacy in Europe, perhaps that is one of the factors that differentiates them from the U.S. which contributes to their countries becoming leaders in big data growth. If the same amount of protection were offered to U.S. citizens, it could potentially stimulate our economy and make the U.S. even more competitive internationally. These changes would definitely have an effect on the accounting profession because there would be even more precautions to take in order to keep confidential information secure. The Terms and Conditions agreement a company uses outlines how they plan to use a customer s information. When information is shared with a third party, there is a huge privacy risk. The recent information shift refers to the way companies formerly thought they were safe as long as they did not collect people s credit card information (DeVito). Companies now realize there is much more information that has value to be protected and they are, in fact, still at risk. It is important to note that in the digital universe, out of all the data that has been created and stored, around 50% of it is

5 unprotected (SAS). This is a serious privacy threat that provides anything but peace of mind about all of your information that s out there. Almost everyone is at risk. In the 2015 Global State of Information Security Survey, based on a balanced range of sample, there were 38% more information security incidents, especially in small companies. This increased number can be a good thing because it means we are detecting more breaches and gaining better control. The costs of incidents have also more than doubled for small organizations, with the most breaches being at the fault of employees. (DeVito) The bigger the data, the bigger the fraud risk. These facts lead to tremendous opportunities for accountants in the data analytics, auditing, forensic accounting, and valuation service fields right now. In the 2014 AICPA Survey on International Trends in Forensic and Valuation Services Big Data was the number one issue facing forensic and valuation professionals over the next two to five years. This was not even on the list of issues in 2011 and yet it jumped to number one in just three years. It is such a fast growing force that is not going to be slowed down or stopped any time soon it is here to stay. Accountants need to acquire new skills to handle the data analytics, mainly because their clients have gained a better understanding of the resource. (Bramwell para. 14) It is crucial that accountants are competent not only with spreadsheets but with databases as well. Having a background in information technology would give a competitive edge to anyone emerging into the accounting field. Internal training for existing employees on big data is also highly recommended for firms. (AICPA) In conclusion, big data is a monumental force in the modern business world. In reaction to that, cyber security is quickly becoming a pillar in the fundamental business

6 structure of companies. Big data creates an environment allowing convenient means for businesses to make decisions and improve their performance. Even though it is a valuable asset, it also provides significant risks. It is an extremely common place for fraud to occur. This caused the ongoing growth of opportunities in the forensic accounting and valuation services field. Big data evolution will only continue to expand and this will cause accountants to take further measures to ensure their client s information is as protected as possible, especially with the foreign markets offering more security which, in turn, has led to larger growth. An education in information technology is crucial for accountants whether it be through their coursework in college or through internal training in their companies. The world of accounting is continuously advancing and services are increasingly more efficient and accurate. As a result, the standards keep getting higher for the professionals in this field.

7 Works Cited "Big Data - What It Is and Why It Matters." SAS. Standards Aligned Systems, Inc., n.d. Web. 18 Mar Bramwell, Jason. "Big Data Cited as Top Issue for Some CPAs." AccountingWEB. Sift Media, 22 July Web. 18 Mar DeVito, Joseph. Cyber Security. Accounting Continuing Professional Education Conference, Duquesne University, Pittsburgh, PA. 19 Nov Conference Presentation. SAS. Big Data What It Means To You. Online video clip. SAS. Standards Aligned Systems, Inc., n.d. Web. 18 Mar The 2014 AICPA Survey on International Trends in Forensic and Valuation Services. AICPA Forensic and Valuation Services Selection.

Why Your Local Business Needs a Website

Why Your Local Business Needs a Website Why Your Local Business Needs a Website Let's face it; times have changed and the way people look for new products and services has changed. Think about it when was the last time you picked up a phone

More information

T-MOBILE USES SOCIAL MEDIA ANALYTICS TO BOOST EFFICIENCY

T-MOBILE USES SOCIAL MEDIA ANALYTICS TO BOOST EFFICIENCY T-MOBILE USES SOCIAL MEDIA ANALYTICS TO BOOST EFFICIENCY The Dutch T-Mobile has been active on social media for almost 5 years now. Initially, their focus was on forums, which have now been accompanied

More information

Reducing Cyber Risk in Your Organization

Reducing Cyber Risk in Your Organization Reducing Cyber Risk in Your Organization White Paper 2016 The First Step to Reducing Cyber Risk Understanding Your Cyber Assets With nearly 80,000 cyber security incidents worldwide in 2014 and more than

More information

How To Understand Data Theory

How To Understand Data Theory Predictive Analytics & Business Insights 2015, Chicago Mudit Mangal Project Lead, Data Analytics, Supply Chain Sears Holdings Corporation 06/11/2015 Agenda WHAT IS HAPPENING WHAT ARE BENEFITS AND CHALLENGES

More information

1. Understanding Big Data

1. Understanding Big Data Big Data and its Real Impact on Your Security & Privacy Framework: A Pragmatic Overview Erik Luysterborg Partner, Deloitte EMEA Data Protection & Privacy leader Prague, SCCE, March 22 nd 2016 1. 2016 Deloitte

More information

Services. Cybersecurity. Capgemini & Sogeti. Guiding enterprises and government through digital transformation while keeping them secure

Services. Cybersecurity. Capgemini & Sogeti. Guiding enterprises and government through digital transformation while keeping them secure Home Secure digital transformation SMACT Advise, Protect & Monitor Why Capgemini & Sogeti? In safe hands Capgemini & Sogeti Cybersecurity Services Guiding enterprises and government through digital transformation

More information

Internship Overview EX 1. years now. And during this time I have learned a great deal about project management and leadership.

Internship Overview EX 1. years now. And during this time I have learned a great deal about project management and leadership. Internship Overview EX 1 Student Name I have been taking classes towards earning my bachelors in Operations Management for three years now. And during this time I have learned a great deal about project

More information

data driven government

data driven government Position paper data driven government preparing for the age of the citizen Insights for tomorrow s world Governments are awash with information, and they face a deluge of data as far into the future as

More information

How to Start a Film Commission

How to Start a Film Commission How to Start a Film Commission Starting a film commission is not really any different than starting any new business. You will need to so some research, develop a plan of action, and find people who are

More information

Converting Leads into Profitable Sales 5 Reasons Why Lead Verification Works. An IDology, Inc. Whitepaper

Converting Leads into Profitable Sales 5 Reasons Why Lead Verification Works. An IDology, Inc. Whitepaper Converting Leads into Profitable Sales 5 Reasons Why Lead Verification Works An IDology, Inc. Whitepaper While most marketers take long strides to measure the effectiveness of their campaigns, three little

More information

A data-centric approach to portfolio management

A data-centric approach to portfolio management Sponsored by >> Whitepaper A data-centric approach to portfolio management January 2014 Sell Side Contents Executive summary... p 3 Why IBOR?... p 4 Adapting to Change... p 4 Multiple Systems... p 5 Multiple

More information

THE IMPORTANCE OF EXPENSE MANAGEMENT AUTOMATION

THE IMPORTANCE OF EXPENSE MANAGEMENT AUTOMATION A CERTIFY White Paper THE IMPORTANCE OF EXPENSE MANAGEMENT AUTOMATION The Move From Manual to Automation An in-depth look into the migration from manual expense management practices to automated cloud

More information

BUSINESS CASE FOR BPM

BUSINESS CASE FOR BPM HOW TO BUILD YOUR BUSINESS CASE FOR BPM TABLE OF CONTENTS 1 BPM evolves to deliver long-term value 2 Satisfying business needs 3 Weighing cost and benefit 6 BPM implementation process 7 Key success factors

More information

The Stacks Approach. Why It s Time to Start Thinking About Enterprise Technology in Stacks

The Stacks Approach. Why It s Time to Start Thinking About Enterprise Technology in Stacks The Stacks Approach Why It s Time to Start Thinking About Enterprise Technology in Stacks CONTENTS Executive Summary Layer 1: Enterprise Competency Domains Layer 2: Platforms Layer 3: Enterprise Technology

More information

BPM 2015: Business Process Management Trends & Observations

BPM 2015: Business Process Management Trends & Observations BPM 2015: Business Process Management Trends & Observations 1 I BPM 2015: Business Process Management Trends & Observations BPM 2015: Business Process Management Trends & Observations Executive Summary

More information

Vertafore Real-Time Connectivity Solutions for Carriers. Real Efficiencies. Real Benefits. Real Results.

Vertafore Real-Time Connectivity Solutions for Carriers. Real Efficiencies. Real Benefits. Real Results. Real-Time Connectivity Solutions for Carriers Vertafore Real-Time Connectivity Solutions for Carriers. Real Efficiencies. Real Benefits. Real Results. Over 1,000 carriers, 800 MGAs and 20,000 agencies

More information

The Year Data Breaches Got Personal

The Year Data Breaches Got Personal 2015 The Year Data Breaches Got Personal Findings from the 2015 BREACH LEVEL INDEX POWERED BY BREACH LEVEL INDEX THE NUMBERS More and more organizations are accepting the fact that, despite their best

More information

BIG DATA TECHNOLOGY. Hadoop Ecosystem

BIG DATA TECHNOLOGY. Hadoop Ecosystem BIG DATA TECHNOLOGY Hadoop Ecosystem Agenda Background What is Big Data Solution Objective Introduction to Hadoop Hadoop Ecosystem Hybrid EDW Model Predictive Analysis using Hadoop Conclusion What is Big

More information

ADDRESSING THE CHALLENGES OF THE MODERN RETAILER JASON U. HERNANDEZ CLINT CAMPBELL

ADDRESSING THE CHALLENGES OF THE MODERN RETAILER JASON U. HERNANDEZ CLINT CAMPBELL From Basics to Big Data ADDRESSING THE CHALLENGES OF THE MODERN RETAILER JASON U. HERNANDEZ CLINT CAMPBELL Enhancing the connection between company and customer can turn shopping into a more personal and

More information

RECOGNIZED MARKETABLE FLEXIBLE. Kenneth Pough Alumnus COLLEGE OF BUSINESS MASTER OF SCIENCE IN ACCOUNTING. Apply today: strayer.

RECOGNIZED MARKETABLE FLEXIBLE. Kenneth Pough Alumnus COLLEGE OF BUSINESS MASTER OF SCIENCE IN ACCOUNTING. Apply today: strayer. RECOGNIZED PROVEN RESPECTED MARKETABLE FLEXIBLE Kenneth Pough Alumnus COLLEGE OF BUSINESS MASTER OF SCIENCE IN ACCOUNTING Apply today: strayer.edu Flexible / Affordable / valuable Our Master of Science

More information

How To Transform Insurance Through Digital Transformation

How To Transform Insurance Through Digital Transformation Digital transformation can help you tame the perfect storm. The digital future for insurance. Following the 2008 financial crisis, the insurance sector has faced tighter regulation, which has made it harder

More information

Data Mining. Craig Chomsky, Marek Dvorak

Data Mining. Craig Chomsky, Marek Dvorak Data Mining Craig Chomsky, Marek Dvorak Introduction to Data Mining The use of data mining has become an issue of ethics over the past decade. Technology is allowing new forms of information extraction

More information

Market Research Methodology

Market Research Methodology Market Research Methodology JANUARY 12, 2008 MARKET RESEARCH ANALYST Market Research Basics Market research is the process of systematic gathering, recording and analyzing of data about customers, competitors

More information

TOP 3 STRATEGIES TO REDUCE RISK IN AUTOMOTIVE/IN-VEHICLE SOFTWARE DEVELOPMENT

TOP 3 STRATEGIES TO REDUCE RISK IN AUTOMOTIVE/IN-VEHICLE SOFTWARE DEVELOPMENT TOP 3 STRATEGIES TO REDUCE RISK IN AUTOMOTIVE/IN-VEHICLE SOFTWARE DEVELOPMENT Go beyond error detection to ensure safety and security TABLE OF CONTENTS The Three Biggest Challenges...4 Ensure compliance

More information

A QuestionPro Publication

A QuestionPro Publication How to effectively conduct an online survey A QuestionPro Publication Steps in Preparing an Online Questionnaire How to Effectively Conduct an Online Survey By: Vivek Bhaskaran Co-Founder Survey Analytics

More information

Increasing Productivity with Mobile Integration.

Increasing Productivity with Mobile Integration. 1 Mobile Medicine: Increasing Productivity with Mobile Integration. Executive Summary Mobile devices smartphone or tablet computers are everywhere increasing effectiveness and efficiency in everyday life.

More information

Financial and Regulatory Reporting. Five Stages of Evolution The Critical Role of Financial Models

Financial and Regulatory Reporting. Five Stages of Evolution The Critical Role of Financial Models Insights November 2011 Financial and Regulatory Reporting Five Stages of Evolution The Critical Role of Financial Models This is the second in a three-part series examining the five stages of evolution

More information

Ten Deadly Sins of Computer Forensics

Ten Deadly Sins of Computer Forensics Ten Deadly Sins of Computer Forensics Cyber criminals take advantage of the anonymity of the Internet to escape punishment. Computer Forensics has emerged as a new discipline to counter cyber crime. This

More information

Guidelines for the Development of a Communication Strategy

Guidelines for the Development of a Communication Strategy Guidelines for the Development of a Communication Strategy Matthew Cook Caitlin Lally Matthew McCarthy Kristine Mischler About the Guidelines This guide has been created by the students from Worcester

More information

Assessing enterprise readiness for the IoT Executive summary

Assessing enterprise readiness for the IoT Executive summary A report from The Economist Intelligence Unit Assessing enterprise readiness for the IoT Executive summary Sponsored by Contents Executive summary 2 Investing in the IoT: reasons and plans 4 Business models

More information

Technology industry findings & implications 6th Annual Digital IQ. Technology Institute August 2014

Technology industry findings & implications 6th Annual Digital IQ. Technology Institute August 2014 Technology industry findings & implications 6th Annual Digital IQ Technology Institute August 2014 Executive summary The role of digital in the Technology industry might seem like a no-brainer. It s the

More information

Why Big Data Analytics?

Why Big Data Analytics? An ebook by Datameer Why Big Data Analytics? Three Business Challenges Best Addressed Using Big Data Analytics It s hard to overstate the importance of data for businesses today. It s the lifeline of any

More information

Why Your Business Needs a Website: Ten Reasons. Contact Us: 727.542.3592 Info@intensiveonlinemarketers.com

Why Your Business Needs a Website: Ten Reasons. Contact Us: 727.542.3592 Info@intensiveonlinemarketers.com Why Your Business Needs a Website: Ten Reasons Contact Us: 727.542.3592 Info@intensiveonlinemarketers.com Reason 1: Does Your Competition Have a Website? As the owner of a small business, you understand

More information

3rd/4th Grade Science Unit: Forces and Motion. Melissa Gucker TE 804 Spring 2007

3rd/4th Grade Science Unit: Forces and Motion. Melissa Gucker TE 804 Spring 2007 3rd/4th Grade Science Unit: Forces and Motion Melissa Gucker TE 804 Spring 2007 Part I: Learning Goals Documentation Unit Title: Forces and Motion Grade Level: 3 rd Designer: Melissa Gucker The Main Idea(s)/Importance

More information

ISO/IEC 27002:2013 WHITEPAPER. When Recognition Matters

ISO/IEC 27002:2013 WHITEPAPER. When Recognition Matters When Recognition Matters WHITEPAPER ISO/IEC 27002:2013 INFORMATION TECHNOLOGY - SECURITY TECHNIQUES CODE OF PRACTICE FOR INFORMATION SECURITY CONTROLS www.pecb.com CONTENT 3 4 5 6 6 7 7 7 7 8 8 8 9 9 9

More information

[ know me ] A Strategic Approach to Customer Engagement Optimisation

[ know me ] A Strategic Approach to Customer Engagement Optimisation [ know me ] A Strategic Approach to Customer Engagement Optimisation A Verint and KANA White Paper Table of contents Introduction... 1 What is customer engagement?... 2 Why is customer engagement critical

More information

Top 5 Reasons to Outsource MORE!

Top 5 Reasons to Outsource MORE! Top 5 Reasons to Outsource MORE! This report is available for download on Teleperformance s website. For more information about articles and white papers, go to: www.teleperformance.com Why Companies Are

More information

Business @ the Speed of Thought

Business @ the Speed of Thought Bill Gates About the author Bill Gates wrote his first software program when he was thirteen years old. Two points about the experience seem clear. First, the ability to control something huge at a time

More information

Grooming Your Business for Sale

Grooming Your Business for Sale PRIVATE COMPANIES Grooming Your Business for Sale Plan for the Future but Be Prepared for the Unexpected KPMG ENTERPRISE 2 Grooming Your Business for Sale Grooming Your Business for Sale Plan for the Future

More information

Closing the Business Analysis Skills Gap

Closing the Business Analysis Skills Gap RG Perspective Closing the Business Analysis Skills Gap Finding the immediate solution and preparing for the long term As the Business Analysis bar is raised, skilled BAS become harder to find. Susan Martin

More information

5 Tips to Prevent BYOD Security Breaches at Your Firm

5 Tips to Prevent BYOD Security Breaches at Your Firm 5 Tips to Prevent BYOD Security Breaches at Your Firm By Jason Bramwell To eliminate redundancy and reduce costs, many companies have implemented a bring your own device (BYOD) policy for their employees.

More information

Research Note What is Big Data?

Research Note What is Big Data? Research Note What is Big Data? By: Devin Luco Copyright 2012, ASA Institute for Risk & Innovation Keywords: Big Data, Database Management, Data Variety, Data Velocity, Data Volume, Structured Data, Unstructured

More information

Privacy Policy. If you have questions or complaints regarding our Privacy Policy or practices, please see Contact Us. Introduction

Privacy Policy. If you have questions or complaints regarding our Privacy Policy or practices, please see Contact Us. Introduction Privacy Policy This Privacy Policy will be effective from September 1 st, 2014. Please read Pelican Technologies Privacy Policy before using Pelican Technologies services because it will tell you how we

More information

The Hospitality Solution

The Hospitality Solution Payment Services The Hospitality Solution For the restaurant industry For you and your guests: the Hospitality Solution from SIX Table of contents SIX Payment Services 04 The customer experience 05 The

More information

SOLUTIONS FOR CORPORATIONS READ ALL ABOUT IT HOW NEWS MONITORING CAN HELP A BUSINESS COMPETE. bloomberg.com/content-service

SOLUTIONS FOR CORPORATIONS READ ALL ABOUT IT HOW NEWS MONITORING CAN HELP A BUSINESS COMPETE. bloomberg.com/content-service READ ALL ABOUT IT HOW NEWS MONITORING CAN HELP A BUSINESS COMPETE It s important for companies of all sizes to stay up-to-date on their industry, competitors and customers. And, with so many media outlets

More information

Project Management Assessment Overview

Project Management Assessment Overview Project Management Assessment Overview Goals The goals of the assessment are to: Provide a self assessment of your company skills in nine areas of project management (e.g. Risk Management, Scope Management,

More information

THE 10 MOST POWERFUL CHANGES THAT WILL INCREASE SALES IN YOUR COMPANY IMMEDIATELY!

THE 10 MOST POWERFUL CHANGES THAT WILL INCREASE SALES IN YOUR COMPANY IMMEDIATELY! THE 10 MOST POWERFUL CHANGES THAT WILL INCREASE SALES IN YOUR COMPANY IMMEDIATELY! LEADS X CONVERSIONS = SALES Most companies put all their efforts into generating more leads to generate more sales. In

More information

Taking on Big Data in Li-le Steps September 24, 2015. Jason Milesko jmilesko@gmail.com

Taking on Big Data in Li-le Steps September 24, 2015. Jason Milesko jmilesko@gmail.com Taking on Big Data in Li-le Steps September 24, 2015 Jason Milesko jmilesko@gmail.com Today s Goals 1. Be-er understand what is Big Data 2. Discuss how credit unions stack up 3. Start thinking about ways

More information

Government Worker Privacy Survey. Improper Exposure of Official Use, Sensitive, and Classified Materials

Government Worker Privacy Survey. Improper Exposure of Official Use, Sensitive, and Classified Materials Government Worker Privacy Survey Improper Exposure of Official Use, Sensitive, and Classified Materials 1 Introduction Data privacy is a growing concern for the US government as employees conduct business

More information

I D C M a r k e t S c a p e : W o r l d w i d e B u s i n e s s A n a l y t i c s B P O S e r v i c e s 2 0 1 2 V e n d o r A n a l y s i s

I D C M a r k e t S c a p e : W o r l d w i d e B u s i n e s s A n a l y t i c s B P O S e r v i c e s 2 0 1 2 V e n d o r A n a l y s i s Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com C O M P E T I T I V E A N A L Y S I S I D C M a r k e t S c a p e : W o r l d w i d e B u s i n e

More information

The Social Media Best Practice Guide

The Social Media Best Practice Guide The Social Media Best Practice Guide A Xander Marketing Guide T: 03302232770 E: hello@xandermarketing.com W: www.xandermarketing.com Social Media Marketing Introduction With an ever increasing number of

More information

Prepared by the Policy, Performance and Quality Assurance Unit (Adults) Tamsin White

Prepared by the Policy, Performance and Quality Assurance Unit (Adults) Tamsin White Principles of Good Research & Research Proposal Guidee Prepared by the Policy, Performance and Quality Assurance Unit (Adults) Tamsin White March 2006 Principles of Good Research All research is different

More information

The PCI Dilemma. COPYRIGHT 2009. TecForte

The PCI Dilemma. COPYRIGHT 2009. TecForte The PCI Dilemma Today, all service providers and retailers that process, store or transmit cardholder data have a legislated responsibility to protect that data. As such, they must comply with a diverse

More information

MAKE BIG MONEY QUICKLY! Low Start Up Cost! Easy To Operate Business! UNLIMITED INCOME POTENTIAL!

MAKE BIG MONEY QUICKLY! Low Start Up Cost! Easy To Operate Business! UNLIMITED INCOME POTENTIAL! MAKE BIG MONEY QUICKLY! Low Start Up Cost! Easy To Operate Business! UNLIMITED INCOME POTENTIAL! In this incredible $12 BILLION Dollar Industry You Can Join Today and Start Making Serious Profits in as

More information

Directives. of the Federal Office of Private Insurance FOPI

Directives. of the Federal Office of Private Insurance FOPI www.bpv.admin.ch Directives of the Federal Office of Private Insurance FOPI 21 November 2007 6/2007 Framework Directive on the Activities of Independent Auditors with Respect to Insurance Companies (Framework

More information

JAMAL EL-HINDI DEPUTY DIRECTOR FINANCIAL CRIMES ENFORCEMENT NETWORK

JAMAL EL-HINDI DEPUTY DIRECTOR FINANCIAL CRIMES ENFORCEMENT NETWORK JAMAL EL-HINDI DEPUTY DIRECTOR FINANCIAL CRIMES ENFORCEMENT NETWORK REMARKS AT THE PARLIAMENTARY INTELLIGENCE SECURITY FORUM JUNE 20, 2016 VIENNA, AUSTRIA Good morning. I would like to thank Congressman

More information

One Complete Intranet Solution

One Complete Intranet Solution One Complete Intranet Solution Empowering staff to work smarter in a connected workplace www.sorce.co.uk info@sorce.co.uk 01635 551 777 1 Flexibility comes as standard 2 Why we re different We ve been

More information

Choosing Encryption for Microsoft SQL Server

Choosing Encryption for Microsoft SQL Server Choosing Encryption for Microsoft SQL Server www.securityfirstcorp.com 29811 Santa Margarita Pkwy Rancho Santa Margarita, CA 92688 888-884-7152 CONTENTS Database Security Issues 3 Balancing Database Security

More information

MOST FRAUD CASES INVOLVE SENIOR MANAGEMENT. HOW TO PREVENT THEM FROM MISUSING THEIR POWER?

MOST FRAUD CASES INVOLVE SENIOR MANAGEMENT. HOW TO PREVENT THEM FROM MISUSING THEIR POWER? 1 www.e-safecompliance.com MOST FRAUD CASES INVOLVE SENIOR MANAGEMENT. HOW TO PREVENT THEM FROM MISUSING THEIR POWER? Based on Gartner Worldwide spending on information security will reach $71.1 billion

More information

NCR APTRA Suite. The world s leading financial self-service software portfolio

NCR APTRA Suite. The world s leading financial self-service software portfolio NCR APTRA Suite The world s leading financial self-service software portfolio DELIVER A LEAP IN CONSUMER EXPERIENCE. The banking industry tells us that the quality of consumer experience has become the

More information

A STUDY ON USAGE OF MOBILE APPS AS A IMPACTFUL TOOL OF MARKETING

A STUDY ON USAGE OF MOBILE APPS AS A IMPACTFUL TOOL OF MARKETING A STUDY ON USAGE OF MOBILE APPS AS A IMPACTFUL TOOL OF MARKETING Dr. Deepali Bhatnagar Assistant Professor, Amity University, Rajasthan ABSTRACT: Mobile marketing perform two ways or multiple way communication

More information

THE WHAT AND WHY OF REGULATORY OUTSOURCING

THE WHAT AND WHY OF REGULATORY OUTSOURCING WHITE PAPER THE WHAT AND WHY OF REGULATORY OUTSOURCING Today s evolving healthcare landscape poses unprecedented challenges to biopharmaceutical companies. Consolidation, budget cuts, restructuring, globalization

More information

Review of an SMSF audit engagement questionnaire

Review of an SMSF audit engagement questionnaire Review of an SMSF audit engagement questionnaire Introduction Instructions for the Reviewer This questionnaire has been designed to help you assess whether the audit of Self Managed Superannuation Funds

More information

82-01-32 DATA SECURITY MANAGEMENT. Sanford Sherizen INSIDE

82-01-32 DATA SECURITY MANAGEMENT. Sanford Sherizen INSIDE 82-01-32 DATA SECURITY MANAGEMENT THE BUSINESS CASE FOR INFORMATION SECURITY: SELLING MANAGEMENT ON THE PROTECTION OF VITAL SECRETS AND PRODUCTS Sanford Sherizen INSIDE The State of Information Security;

More information

How B2B Customer Self-Service Impacts the Customer and Your Bottom Line. zedsuite

How B2B Customer Self-Service Impacts the Customer and Your Bottom Line. zedsuite How B2B Customer Self-Service Impacts the Customer and Your Bottom Line Introduction For small to mid-sized businesses trying to grow and compete with their larger counterparts, having close relationships

More information

Christopher Seder Affiliate Marketer

Christopher Seder Affiliate Marketer This Report Has Been Brought To You By: Christopher Seder Affiliate Marketer TABLE OF CONTENTS INTRODUCTION... 3 NOT BUILDING A LIST... 3 POOR CHOICE OF AFFILIATE PROGRAMS... 5 PUTTING TOO MANY OR TOO

More information

STEP 5: Giving Feedback

STEP 5: Giving Feedback STEP 5: Giving Feedback Introduction You are now aware of the responsibilities of workplace mentoring, the six step approach to teaching skills, the importance of identifying the point of the lesson, and

More information

white paper No More Spreadsheets: Top 5 Reasons to STOP using Excel for Planning and Performance Management Executive Summary

white paper No More Spreadsheets: Top 5 Reasons to STOP using Excel for Planning and Performance Management Executive Summary white paper No More Spreadsheets: Top 5 Reasons to STOP using Excel for Planning and Performance Management Executive Summary Running a successful business starts with effective planning and performance

More information

A U S T R A L I A N N A T I O N A L. Enhance A U D I T PSM O F F I C E

A U S T R A L I A N N A T I O N A L. Enhance A U D I T PSM O F F I C E A U S T R A L I A N N A T I O N A L A U D I T O F F I C E 6 th ASOSA AI Symposium Country Paper Australia Leveraging Technology to Enhance Audit Quality and Effectiveness Kualaa Lumpur, Malaysia 122 th

More information

Omni-Channel Banking Customer Experience: Forget What You Thought You Knew about Channels

Omni-Channel Banking Customer Experience: Forget What You Thought You Knew about Channels A Point of View Omni-Channel Banking Customer Experience: Forget What You Thought You Knew about Channels In social media, customers discuss their experience across ALL your interaction channels, which

More information

7 Reasons Why Your Business Should Adopt ACT365

7 Reasons Why Your Business Should Adopt ACT365 7 Reasons Why Your Business Should Adopt ACT365 By David Moran ACA ACT Marketing Director Introduction The past ten years have seen companies moving online for services like email, payroll, accounting

More information

Pushes and Pulls. TCAPS Created June 2010 by J. McCain

Pushes and Pulls. TCAPS Created June 2010 by J. McCain Pushes and Pulls K i n d e r g a r t e n S c i e n c e TCAPS Created June 2010 by J. McCain Table of Contents Science GLCEs incorporated in this Unit............... 2-3 Materials List.......................................

More information

TOP REASONS WHY SIEM CAN T PROTECT YOUR DATA FROM INSIDER THREAT

TOP REASONS WHY SIEM CAN T PROTECT YOUR DATA FROM INSIDER THREAT TOP REASONS WHY SIEM CAN T PROTECT YOUR DATA FROM INSIDER THREAT Would you rather know the presumed status of the henhouse or have in-the-moment snapshots of the fox? If you prefer to use a traditional

More information

Pennino Corporation TECHNOLOGY TO IMPROVE LIFE

Pennino Corporation TECHNOLOGY TO IMPROVE LIFE Pennino Corporation TECHNOLOGY TO IMPROVE LIFE Agenda The Opportunity Highlights Corporate Profile NYU Relationship Obesity and Diabetes Graphics and Facts Next Stage of Development Efficacy and Safety

More information

Google: Trust, Choice, and Privacy

Google: Trust, Choice, and Privacy Google: Trust, Choice, and Privacy Gus Meuli, Caitlin Finn Trust is hard to earn, easy to loose, and nearly impossible to win back. 1 This statement seems to ring true in the constantly changing world

More information

MOTIVATION CHECKLIST

MOTIVATION CHECKLIST 2011 Dr. Mary Kay Whitaker Need Satisfaction is Directly Related to Motivation The purpose of this Motivation Checklist is for you, as a leader, to proactively uncover what the people on your team need

More information

Acronis Digital Assets Research Findings: Unveiling Backup & Recovery Practices across Europe

Acronis Digital Assets Research Findings: Unveiling Backup & Recovery Practices across Europe Acronis Digital Assets Research Findings: Unveiling Backup & Recovery Practices across Europe March 2010 Contents - Executive Summary: Count the cost of a lost day - Methodology - Research Finding 1: Companies

More information

COMPETITIVE INTELLIGENCE

COMPETITIVE INTELLIGENCE COMPETITIVE INTELLIGENCE GOVOREANU Alexandru MORA Andreea ŞERBAN Anca Abstract: There are many challenges to face in this century. It s an era of information. Those who have the best information are going

More information

Newspaper Multiplatform Usage

Newspaper Multiplatform Usage Newspaper Multiplatform Usage Results from a study conducted for NAA by Frank N. Magid Associates, 2012 1 Research Objectives Identify typical consumer behavior patterns and motivations regarding content,

More information

Privacy, Identity, And Security: A Spotlight On Why Insurance Companies Should Offer Identity Theft Solutions

Privacy, Identity, And Security: A Spotlight On Why Insurance Companies Should Offer Identity Theft Solutions A Thought Leadership Spotlight September 2014 Commissioned By LifeLock Privacy, Identity, And Security: A Spotlight On Why Insurance Companies Should Offer Identity Theft Solutions Results Focusing on

More information

WHITEPAPER. A Data Analytics Plan: Do you have one? Five factors to consider on your analytics journey. www.inetco.com

WHITEPAPER. A Data Analytics Plan: Do you have one? Five factors to consider on your analytics journey. www.inetco.com A Data Analytics Plan: Do you have one? Five factors to consider on your analytics journey www.inetco.com Overview Both the technology operations and business side of your organization may be talking about

More information

IMPLEMENTING ERP SOFTWARE INTO BUSINESS SCHOOL CURRICULUM: IT IS MORE COMMON, LESS DIFFICULT AND MORE IMPORTANT THAN YOU MAY THINK

IMPLEMENTING ERP SOFTWARE INTO BUSINESS SCHOOL CURRICULUM: IT IS MORE COMMON, LESS DIFFICULT AND MORE IMPORTANT THAN YOU MAY THINK IMPLEMENTING ERP SOFTWARE INTO BUSINESS SCHOOL CURRICULUM: IT IS MORE COMMON, LESS DIFFICULT AND MORE IMPORTANT THAN YOU MAY THINK John R. Willems, Eastern Illinois University, jrwillems@eiu.edu Saifur

More information

RISK BASED INTERNAL AUDIT

RISK BASED INTERNAL AUDIT RISK BASED INTERNAL AUDIT COURSE OBJECTIVE The objective of this course is to clarify the principles of Internal Audit along with the Audit process and arm internal auditors with a good knowledge of risk

More information

Britepaper. How to grow your business through events 10 easy steps

Britepaper. How to grow your business through events 10 easy steps Britepaper How to grow your business through events 10 easy steps 1 How to grow your business through events 10 easy steps As a small and growing business, hosting events on a regular basis is a great

More information

PAYMENTS AND HOSPITALITY. globalpaymentsinc.co.uk

PAYMENTS AND HOSPITALITY. globalpaymentsinc.co.uk PAYMENTS AND HOSPITALITY globalpaymentsinc.co.uk Page 2 3 FOREWORD The payments industry is changing like never before. A number of mega trends are combining to create a perfect storm which, as a consequence,

More information

The big data revolution

The big data revolution The big data revolution Friso van Vollenhoven (Xebia) Enterprise NoSQL Recently, there has been a lot of buzz about the NoSQL movement, a collection of related technologies mostly concerned with storing

More information

Revenue Cycle Management: Practices to Reduce your Accounts Receivable. Speaker Disclosures. Overview 3/8/2016

Revenue Cycle Management: Practices to Reduce your Accounts Receivable. Speaker Disclosures. Overview 3/8/2016 Revenue Cycle Management: Practices to Reduce your Accounts Receivable Presented by: Sarah Hanna President ECS Billing & Consulting North Speaker Disclosures Sarah Hanna is employed by a business that

More information

AGN INTERNATIONAL. Yo u r D o o r t o Wo r l d w i d e B u s i n e s s

AGN INTERNATIONAL. Yo u r D o o r t o Wo r l d w i d e B u s i n e s s A Worldwide Association of Separate and Independent Accounting and Consulting Firms Yo u r D o o r t o Wo r l d w i d e B u s i n e s s Our mission is to provide the highest level of information and professional

More information

Healthcare Recruiting with Social Media. Brought to you by

Healthcare Recruiting with Social Media. Brought to you by Healthcare Recruiting with Social Media Brought to you by Table of Contents Introduction 3 Healthcare Recruiting Best Practices 5 Reach Job Candidates in the Right Places, on the Right Devices 6 Use Targeted

More information

Upgrade from Sage Instant Accounts v15

Upgrade from Sage Instant Accounts v15 Upgrade from Sage Instant Accounts v15 Sage Instant Accounts 2014 is the market-leading software that puts you in control of your cashflow. Whether you re dealing with quotes and invoices, customers or

More information

cprax Internet Marketing

cprax Internet Marketing cprax Internet Marketing cprax Internet Marketing (800) 937-2059 www.cprax.com Table of Contents Introduction... 3 What is Digital Marketing Exactly?... 3 7 Digital Marketing Success Strategies... 4 Top

More information

Top 10 Factors That Will Increase Conversion Rates

Top 10 Factors That Will Increase Conversion Rates Top 10 Factors That Will Increase Conversion Rates Top A 3VR 10 Factors WHITEPAPER That Will Increase Conversion Rates 1 Customer Insights We should be using technology to understand who our customers

More information

Business ByDesign. The SAP Business ByDesign solution helps you optimize project management

Business ByDesign. The SAP Business ByDesign solution helps you optimize project management SAP Functions in Detail SAP Solutions for Small Businesses and Midsize Companies Efficient Project Management Drive Project Success with SAP Business ByDesign The SAP Business ByDesign solution helps you

More information

In-flight broadband takes off in Europe - why airlines can no longer afford to wait. Change is in the Air. AVIATION > Connectivity > Research

In-flight broadband takes off in Europe - why airlines can no longer afford to wait. Change is in the Air. AVIATION > Connectivity > Research In-flight broadband takes off in Europe - why airlines can no longer afford to wait Change is in the Air AVIATION > Connectivity > Research In a highly competitive market, airlines are fighting for a way

More information

User Testing Report. Team 1 Anita Sekharan Daniel So Jacqueline Wong

User Testing Report. Team 1 Anita Sekharan Daniel So Jacqueline Wong Anita Sekharan Daniel So Jacqueline Wong YSDN 3005 David Gelb March 14, 2011 PROJECT BRIEF We are students from York/Sheridan who are developing a web app for current and prospective York University Fine

More information

Results of a survey of the Europe 2020 Monitoring Platform on the Flagship Initiative `Digital Agenda for Europe`

Results of a survey of the Europe 2020 Monitoring Platform on the Flagship Initiative `Digital Agenda for Europe` Results of a survey of the Europe 2020 Monitoring Platform on the Flagship Initiative `Digital Agenda for Europe` Presentation by Markku Markkula, Member of the Espoo City Council, Finland, member of the

More information

The Vital Asset for Today s Government

The Vital Asset for Today s Government a strategy paper from The Vital Asset for Today s Government Investing in new enterprise content management technology delivers greater value for budgets, efficiency and public service shutterstock.com

More information

Tyler. tyler pulse a tyler school solution. Evolution. Information: Case Study. Empowering schools with information

Tyler. tyler pulse a tyler school solution. Evolution. Information: Case Study. Empowering schools with information tyler pulse a tyler school solution Tyler Pulse Empowering schools with information School Districts PAGE 6 Business Offices PAGE 12 Transportation PAGE 14 Evolution of Data Management page 4 Case Study

More information

Best Practices for Network Monitoring

Best Practices for Network Monitoring Enabling a Converged World Best Practices for Network Monitoring How a Network Monitoring Switch Helps IT Teams Stay Proactive 915-6509-01 Rev A February 2012 Contents Monitoring Challenges in Today s

More information