St James Medical Practice Patient Participation Group Minutes of AGM held 17th September 2014

Transcription

1 St James Medical Practice Patient Participation Group Minutes of AGM held 17th September Present: - Paula Bell {PB} Enid Bright {EB} Kathy Foley {KF} Pat Fraulo {PF} Jasmine Fulcher {JF} Stella Gutteridge {SG} Ian Gutteridge {IG} Penny Hipkin {PH} Joyce Hunter {JH} Derek Hunter {DH} Colin Johnston {CJ} Dr Antonia Moussakou{AM} Rachel Seakins {RS} Pat Simpson {PS} Margaret Worledge {MW} Maurice Worledge {MAW} 2 Apologies: - Robert Fraulo, Josie Hall. 3 Minutes of AGM Sept. 2013: - These were passed unanimously. Proposed by JF seconded by RS. 4 Matters Arising: - There were no matters arising. 5 Chairman s Annual Report: - IG thanked everyone for the efforts that had been made during the past year especially with regards to the survey carried out in the early part of The Healthy Living Group had been closed after talks with the practice, as it was felt that adequate advice on this was available from a number of other agencies.. IG thanked EB for her work in fundraising, and MW for her running of the 200 club and her efficiency in spotting a bank error in the accounts. Looking forward IG was confident that the group could continue to make a positive contribution to the practice. 6 Treasurer s Report: - SG gave details of the accounts for the year which had seen income of from the sale of cakes and books, and the Healthy Living Group. After payment to the surgery of 350 the total balance in the Reserve and Current accounts was The accounts were accepted subject to audit Proposed RS seconded EB Club: - MW gave members a copy of the accounts before making the draw for the next 2 months. October November Fundraisers report: - EB reported that cake sales would continue and that the book sales were doing very well. AM suggested having a craft sale and KF said it could be held in the upstairs waiting room. This idea will be explored further by committee members.

2 9 Election of Officers: - There being no nominations the present incumbents agreed to continue in post. 10 Incoming Chairman s address. IG asked members to put forward ideas for guest speakers at future meetings. AM said that if the group wanted a talk on clinical subjects the practice had a number of specialist GPs who would oblige. Several suggestions were made from the floor and it is hoped that we will be able to arrange one for the November meeting. IG asked if a patient survey was to be held in 2015 and KF explained that changes had been introduced to the system. In future the practice has to apply a Friends and Family test to patients via leaflets and the website. This is due to start in December. IG asked for details of this new scheme so that we can discuss it further at the next meeting. SG suggested that the PPG could still do a patient survey in a shortened format and this idea will also be considered. 11 Practice Update: - IG gave the details of the practice update given to the committee at their meeting last week. A new part time member of staff is now looking after the external areas to the buildings and is doing a good job. The boundary wall pillars are in need of repair and the cost of this is likely to be shared with the council as it is unclear who the wall belongs to. Work on the reception area is to commence soon and will take about 1 month to complete. This work is designed to give more space in the back office and improve the reception area which will be moved to under the stairs. New TV screenswill be mounted in the waiting rooms. They will give patients more information and the PPG will be able to use them to promote the group. The proposed merger with the Wootons Surgery is on hold at the moment due to a breakdown in negotiations. The flu campaign has started and health checks for the over 40 s are going well and are proving popular. KF told the meeting that 5 per head of patient population was available for new or improved services. The practice has submitted 2 ideas, first to improve the emergency health care service and also to employ a specialist nurse for elderly care. 12 West Norfolk Patient Partnership RS is no longer able to attend these meetings which are held on a Monday. No one was able to volunteer to attend the next meeting. 13 QEH Governor s Update: - PH gave us the latest news. The CQC visit had taken place though the final result had not been announced and discussions were ongoing. They had however acknowledged that improvements had been made in Intensive Care, Paediatrics, and Dementia Care. The Governors had appointed 2 new non-executives to the hospital board. The

3 new Chairman was settling in and there was a new Director of Nursing and a new Medical Director. There is still a deficit in the finances of about 15 million. The hospital is trying to do 3 public meetings per year and the next one is on 24th September dealing with Multiple Sclerosis Awareness. MW asked if more staff had been recruited for A&E. PH replied that they had but staff recruitment was an ongoing problem. Any Other Business: - KF indicated that the practice needed to replace 2 nebulisers and the group agreed to look at this and see if they could be bought free of VAT. She also told the meeting that on the NHS choices website it was possible to give feedback about the practice. Some members said that they would do so. CJ asked if press reports about a crisis in GP s was true. AM replied that it was proving very difficult to attract new doctors into general practicebecause of the pressures on time and clinical responsibility. The national recruitment of trainees is down and this area has particular problems because it is not attractive to young doctors. CJ then asked if there was an out of hours doctor service and was told of the 111 service and that the hospital also has such a service. There being no further business the meeting closed at Next meeting: - 19th November, commencing 18.30

4

5

6