The Orientation Family: Becoming More than a Team. First-Year Experience and Family Programs Case Western Reserve University

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1 The Orientation Family: Becoming More than a Team First-Year Experience and Family Programs Case Western Reserve University 0

2 Introductions Allison Prelosky, Assistant Director Samantha Novak, Graduate Assistant Orientation Executive Board Wade Stewart Shelby Snashall Ellie Elston Erika Brentar Justin Beckman 1

3 Session Goals Understand the benefits of the family dynamic For staff recruitment and retention For returning orientation leaders For staff accountability On the new student experience Gain an understanding of how to begin intentionally implementing this type of team dynamic 2

accountability On the new student experience Gain an understanding of

4 Case Western Reserve University Ranked #38 in U.S. News and World Report: America's Best Colleges Member of Association of American Universities Undergraduate Students: 4,661 / Graduate and Professional Students: 5,664 Undergraduate programs in the arts, humanities, natural and social sciences, engineering, nursing and business management Residential urban campus in Cleveland, OH 3

Undergraduate Students: 4,661 / Graduate and Professional Students: 5,664 Undergraduate

5 Orientation at CWRU Week-long model immediately preceding the fall semester Pre-orientation Adventure Program International Student Welcome Days Parent and Family Orientation Transfer Student Track 4

Adventure Program International Student Welcome

6 Orientation Leader Culture Large Staff: 138 Orientation Leaders Returning Staff Members: Almost 30% Special Population Groups All OLs are assigned to either Adventures, Parent/Family, International Welcome Days, or New Students Everyone staffs events during this 10 day period of events 5

are assigned to either Adventures, Parent/Family, International Welcome

7 Orientation Leaders The Basics Recruitment Training Compensation Tasks 6

8 Orientation Leader Training Stages of Training and OL Identity Building Who am I? Who are You? Who are We? Please see additional PDF Handout for activities and examples! 7

9 Theory and Best Practices Maslow s Theory of Hierarchal Needs Developing a sense of belonging on our team allows OLs to more effectively welcome and foster a sense of belonging to new students. Astin s Theory of Involvement Sense of Belonging on the Team Increased Confidence Increased Effectiveness 8

foster a sense of belonging to new students.

10 Theory and Best Practices Tuckman s Stages of Group Development Forming/Storming/Norming/Performing Best Practices Managing a Large Staff Returning Orientation Leader Dynamics Appreciative Inquiry 9

11 Balancing the Orientation Family Keeping the focus on the first-years, not the friendships Empowering the staff 10

12 Broad Applicability Staffing Differences Model Differences Other Types of Peer Leaders 11

13 Assessment Our Assessment Methods Student Surveys Staff Surveys Exit Interviews What does it say? 12

14 From the OLs. I feel that I was able to give a lot of advice to new OLs and ease their worries about Orientation. I felt well prepared to overcome these challenges, but I love the support that I got back from returning and new OLs alike I think that this really shows how much we learn in August training, and the amazing support structure that O-fam creates. So overall, I feel that I was able to act as a mentor, but also get just as much support back from others. -Senior, Returning OL 13

I think that this really shows how much we learn in August training, and the amazing support structure that O-fam creates.

15 From the OLs. I believe there is value to growing as a "senior" member of an organization. I feel that due to this being my second time as a returning OL, I learned how to better be a returner. I grew in my knowledge and understanding of what a returner can do for new members to an organization and I believe that will greatly aid me when working in teams in the future. -Senior, Returning OL 14

16 From the OLs. One of the biggest rewards of serving as an Orientation Leader for me was the amazing sense of family that o-fam instills and the support I felt and still feel from this amazing group of people 15

17 In Summary Why do we build the family dynamic? It benefits the program, the leaders and most importantly the new students and their families this program is designed to serve. It helps us hold a large staff accountable. It inspires leaders to return and continue to contribute their talents to our team. 16

and their families this program is designed to serve.

18 Questions? 17

19 Contact Information First-Year Experience and Family Programs Case Western Reserve University case.edu/newstudents 18

20 Please complete an evaluation of this session in Guidebook by clicking the link after the session description.

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