Image Kiosk 8560/8570 with Microsoft Windows CE 5.0. User s Guide

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1 Image Kiosk 8560/8570 with Microsoft Windows CE 5.0 User s Guide

2 Disclaimer Hand Held Products, Inc. ( Hand Held Products ) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult Hand Held Products to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of Hand Held Products. Hand Held Products shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hand Held Products Hand Held Products, Inc. All rights reserved. Web Address: Trademarks Microsoft, Windows, Windows CE, Windows NT, Windows 2000, Windows ME, Windows XP, ActiveSync, Outlook, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation. Intel is a registered trademark of Intel Corporation. Chapter 5 contains copyrighted information from Meetinghouse Corporation. Meetinghouse, the Meetinghouse logo, and all other Meetinghouse trademarks/service marks contained herein are trademarks or registered trademarks of Meetinghouse. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are the property of their respective owners.

3 Table of Contents Chapter 1 - Agency Information Compliance Label Location Regulatory and Safety Approvals for all Image Kiosks FCC Compliance Chapter 2 - Getting Started Image Kiosk Models Boot the Image Kiosk Desktop Setting the Time and Date Adjusting the Backlight Chapter 3 - Hardware Overview Front Panel Back Panel Connectors Connecting the Power and Communication Cables USB Cable Standard RS-232 Cable RS-232 Pass-Through Cable Power Cable Rebooting the Device Warm Boot Cold Boot Hard Boot Using the Reset Switch Using the Magnetic Stripe Reader Swiping a Card With the MSR Demo MSR Demo Options Screen Protector Replacement Maintenance Image Kiosk Technical Specifications Chapter 4 - Communication Installing Additional Software Microsoft ActiveSync Requirements Installing the Driver on the Host Workstation Establishing the ActiveSync Connection Exploring the Device from the Host Workstation Adding Programs Using ActiveSync Wired Ethernet Communication IK8560EE, IK8570E, & IK8570EUE Adding Programs from a Network USB Communication Hardware USB Host Port Rev B iii

4 Chapter 5 - Wireless LAN with b Overview Configuring the b Radio Opening the Client Main Window Setup Windows Configuring Client Authentication Configuring a Port Configuring a Network Profile WEP Encryption Without Authentication Associating With Open APs Saving Radio Settings Certificates Advice and Workarounds Chapter 6 - Imaging Overview Supported Bar Code Symbologies Default Bar Code Symbologies Scanning a Bar Code Omni-Directional Aiming Sample Bar Codes Depth of Focus (DOF) Specifications Scan Demo Chapter 7 - Mounting Overview Back Panel Mounting Dimensions Connector Slots Side Panel Dimensions Chapter 8 - Customer Support Product Service and Repair Online Product Service and Repair Assistance Technical Assistance Online Technical Assistance Limited Warranty iv Rev B Image Kiosk 8560/8570 User s Guide

5 1 Agency Information Overview Image Kiosks meet or exceed the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to ensure safe operation is to operate them according to the agency guidelines that follow. Please read these guidelines carefully before using your Image Kiosk. Compliance Label Location Regulatory and Safety Approvals for all Image Kiosks Parameter U.S.A. Canada European Community Specification FCC Part 15, Class A ICES-003 EN (CISPR 22) Class A; A1:2000; +A2:2003 EN60950 EN EN55024:1998; +A1:2000; +A2:2003 The CE Mark on the product indicates that the system has been tested to and conforms with the provisions noted within the 89/336/EEC Electromagnetic Compatibility Directive and the 73/23/EEC Low Voltage Directive. For further information, please contact: Hand Held Products, Inc. Nijverheidsweg BT Eindhoven The Netherlands Hand Held Products, Inc. shall not be liable for use of our product with equipment (i.e., power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low Voltage Directive. UL and cul Statement UL and cul listed: UL and CSA C22.2 No Rev B 1-1

6 FCC Compliance Image Kiosk comply with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Image Kiosks With an b Radio This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio frequencies. However, there is no guarantee that interference will not occur in a particular installation. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. In accordance with FCC 15.21, changes or modifications not expressly approved by Hand Held Products, Inc. may void the FCC authorization to operate the equipment.! This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To maintain compliance with FCC RF exposure guidelines, use only the accessories specified by the manufacturer. Canadian Compliance for Image Kiosks With an b Radio This Class A digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Cet appareil numérique de la Classe B est conforme à la norme NMB-003 du Canada. Mexico Safety Radio COFETEL RF, Regulatory, and Safety Agency Approvals for b Parameter This product is marked with Directive, 1999/5/EC. Specification U.S.A. FCC Part Canada Europe RSS 210, RSS GEN in accordance with the Class II product requirements specified in the R&TTE The equipment is intended for use throughout the European Community. PAN European Frequency Range: GHz Restrictions in France are as follows: EN , V.1.6.1: EN , V.1.6.1: EN , V.1.2.1: Indoor use: Maximum power (EIRP*) of 100 mw for the entire GHz 1-2 Rev B

7 Outdoor use: Maximum power (EIRP*) of 100 mw for the GHz band and maximum power (EIRP*) of 10 mw for the GHz band Pacemakers, Hearing Aids and Other Electrically Powered Devices Most manufacturers of medical devices adhere to the IEC standard. This standard requires devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to 1000MHz. The maximum allowable field strength emitted by Image Kiosks is 0.3V/m according to Subpart B of Part 1 of the FCC rules. Therefore, the Image Kiosks RF has no effect on medical devices that meet the IEC specification. Microwaves The radio in the RF Image Kiosks operates on the same frequency band as a microwave oven. Therefore, if you use a microwave within range of the RF Image Kiosks you may notice performance degradation in your wireless network. However, both your microwave and your wireless network will continue to function. Bath Image Kiosks do not contain a radio, and therefore, is not affected by microwave ovens. For European Community Users Hand Held Products complies with Directive 2002/69/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 January 2003 on waste electrical and electronic equipment (WEEE). Waste Electrical and Electronic Equipment Information This product has required the extraction and use of natural resources for its production. It may contain hazardous substances that could impact health and the environment, if not properly disposed. In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take-back systems for product disposal. Those systems will reuse or recycle most of the materials of the product you are disposing in a sound way. The crossed out wheeled bin symbol informs you that the product should not be disposed of along with municipal waste and invites you to use the appropriate separate take-back systems for product disposal. If you need more information on the collection, reuse, and recycling systems, please contact your local or regional waste administration. You may also contact your supplier for more information on the environmental performances of this product. Rev B 1-3

8 1-4 Rev B

9 2 Getting Started Image Kiosk Models Model Number IK8560CE Description An Image Kiosk with an on-board b radio and no ethernet connection IK8560CEUE The same as the IK8560CE with European RF frequencies pre-programmed into the b radio. IK8560EE IK8570E IK8570EUE An Image Kiosk with a wired Ethernet connection and no radio. An Image Kiosk with an on-board b radio, wired Ethernet connection, mag stripe reader, and additional memory. The same as the IK8570E with European RF frequencies pre-programmed into the b radio. Image Kiosk Features Here is a list of the standard features for Image Kiosks: MicrosoftWindows CE 5.0 operating system Intel XScale PXA MHz processor 5.7 in. 320 X 240 landscape color display Touch screen and protective overlay Support for RS-232, RS-485, USB, and powered USB interfaces USB host communications port Adaptus Imaging Technology Beeper IK8560 Models: 32MB Flash ROM X 64MB SDRAM of on-board memory IK8570 Models: 64MB Flash ROM X 64MB SDRAM of on-board memory IK8560EE, IK8570E, & IK8570EUE: 100Base-TX/10Base-T Ethernet Port IK8560CE, IK8560CEUE,IK8570E, & IK8570EUE: b wireless radio Connect the Power and Communication Cables The Image Kiosks have a number of power and communication cables. Use one to apply power to the device. For more information, see Connecting the Power and Communication Cables on page 3-4. Boot the Image Kiosk 1. The Image Kiosk begins booting as soon as power is applied from the cable. 2. The splash screen appears as the system cold boots (see Cold Boot on page 3-7). The software version numbers for both the bootloader and the kernel appear on the splash screen. 3. The device begins loading software; this is Autoinstall. A status bar appears for each program that loads. Do NOT interrupt Autoinstall! 4. Autoinstall completes and the splash screen appears again as the system warm boots (see Warm Boot on page 3-7). 5. The warm boot completes on the Desktop (see page 2-2). Rev B 2-1

10 Desktop Command Bar The command bar is located at the bottom of every application window and provides access to the Start menu. Task Tray Icons Icon Description Opens the Start menu. The communication cable is connected. Doubletapping this icon displays the cable type and connection status. Wired ethernet cable is not connected. Wired ethernet cable is connected b radio is not connected b radio is connected. Displays the Soft Input Panel (SIP); see page 2-3. Tapping this button returns you to the Desktop. The pop-up menu that appears will also show two programs or windows currently open. 2-2 Rev B

11 Setting the Time and Date After the device boots up, set the time and date to set the system clock to real-time. Double-tap the time on the taskbar OR Tap Start > Control Panel > Date/Time. The date and time saved here sets the system clock. Any scheduled function runs off the system clock. Using the Soft Input Panel (SIP) The SIP is a soft keyboard that enters text into fields and screens. The SIP pops up automatically over certain screens that require text entry. You can also manually open the SIP when needed. To open the SIP, tap the Input Panel icon in the task tray and select Keyboard on the pop-up menu. On the soft keyboard that displays, tap the character keys to enter them on the screen. To close the SIP, tap the Input Panel icon again and select Hide Input Panel. SIP Settings You can adjust SIP panel settings by tapping Start > Settings > Control Panel > Input Panel. Allow applications to change the input panel state is selected by default and makes the SIP appear automatically in applications when text needs to be typed. If you de-select this option, you must manually tap the SIP button every time you want to use the SIP. Rev B 2-3

12 Adjusting the Backlight Tap Start > Settings > Control Panel > Display > Backlight tab > Advanced. The Backlight Options window opens. The backlight is on by default (and enabled after each re-boot). To turn off the backlight, de-select the Enable Backlight option. Because the screen goes completely dark, the best way to enable the backlight again is to power cycle, which re-boots the unit. While the screen is dark, the Enable Backlight option is still there but can t be seen to be selected accurately. Note: We do not recommended turning off the backlight, except for test purposes. Adjusting the Contrast On the Backlight Options window, use the Contrast slider to adjust the contrast. Using Windows Explorer You can access Windows Explorer by Double-tapping the My Device icon on the Desktop. OR Tapping Start > Windows Explorer. Windows Explorer opens to the root folder level. Use Windows Explorer to find and move files. Selecting Text To edit or format typed text, select it by dragging your finger across the text. Tap and hold the selection, then use the commands on the pop-up menu to cut, copy, and paste the selected text. Selecting Programs To launch a program, tap Start > Programs and select a program from the list. 2-4 Rev B

13 3 Hardware Overview Front Panel IK8560 Reset Switch IK8570 Reset Switch Magnetic Stripe Reader Touch Screen Display Illumination Cone Image Engine Reset Switch Magnetic Stripe Reader Touch Screen Display This switch cold boots the kiosk without having to power cycle (remove and reapply power). For details, see Using the Reset Switch on page 3-7. The magnetic stripe reader is on IK8570E and IK8570EUE devices. For more details, see Using the Magnetic Stripe Reader on page 3-8. The device features a 5.7" QVGA transmissive LCD color display that is backlit for maximum viewability, then covered with an industrial touch screen protector for maximum durability. The touch screen resolution is 903 x 1238 points per inch (PPI). For touch screen input, use your finger.! Use of objects, such as paper clips, pencils, or ink pens on the touch screen can damage the input panel and will void the warranty. Screen Protectors Hand Held Products requires screen protectors to protect the touch screen; especially when used with applications that require high-volume interfacing with the touch screen. Screen protectors help prevent damage to the touch screen display and are easily installed. Screen protectors can be purchased directly from Hand Held Products (p/n ). You can replace the touch screen protector; see Screen Protector Replacement on page Beeper The internal beeper generates a tone for successful decoding. Rev B 3-1

14 Illumination Cone Image Engine Back Panel Projecting downward from the front panel, the image engine cone houses the image engine. Slide the bar code underneath this slot to scan a bar code or take an image. See Scanning a Bar Code on page 6-2. The red illumination LEDs project out from the image engine at all times. For more information about imaging, see Imaging on page 6-1. Wire Slots Mount Slots Connectors Wire Slots These two slots are designed to hold the wires of the connecting cables. Connectors Mount Slots There are three connectors in a slot inside the back panel; see Connectors on page 3-3. The back panel is designed for easy mounting, either to a wall or stand. Use these slots to mount Image Kiosks to a flat surface or bracket. For mounting specifications, see Mounting on page Rev B

15 Connectors USB Host Port DB15 Connector RJ45 Jack USB Host Port DB15 Connector The USB Host port features a 5V DC power pass-through and can host supported USB client devices. Multiple USB devices can be accommodated by plugging a USB HUB into the USB Host port. This is a four-pin connector and supports USB 1.1 communication. USB 2.0 devices that are backwards compatible with USB 1.1 may be connected to this port but will operate at USB 1.1 speeds. For more information, see USB Host Port on page This is a single 15-pin, D-style, high-density female connector. All power cables have a connector that matches this pin configuration. This connector powers the device (by receiving power from the cable) and communicates with a host workstation using ActiveSync (USB only). For more information, see Microsoft ActiveSync on page 4-2. RJ45 Jack IK8560EE, IK8570E, & IK8570EUE A 100Base-TX/10Base-T communications port that supports wired ethernet communication with a standard RJ45 ethernet cable. Cable must be purchased separately. You cannot power the device through the ethernet cable. For more information, see Wired Ethernet Communication IK8560EE, IK8570E, & IK8570EUE on page 4-8. IK8560CE & IK8560CEUE The RJ45 Jack on these models is not functional. Only the IK8560EE, IK8570E, and IK8570EUE contain the functional ethernet controller that allows for ethernet communication. Rev B 3-3

16 Connecting the Power and Communication Cables The Image Kiosks have standard power cables that connect to a number of communication cables to suit your environment. Standard Power Cable The standard power cable powers the device and with an AC power adapter to convert the voltage from the power source to the voltage required by the device. Image Kiosks must be connected to external power to run. Communication Cables The Image Kiosks offer the following communication options: USB Cable (four feet) Standard RS-232 Cable (12 feet) RS-232 Pass-Through (Y cable) Note: You can verify the status of the USB communication cable by the icon in the task tray; see Task Tray Icons on page 2-2. USB Cable The USB communication cable (p/n E) supports USB 1.1. You can connect USB 2.0 devices that are backwards compatible with USB 1.1 with this cable but data transfer will occur 1.1 speeds. This cable features a single, 15-pin male connector that plugs into the DB15-pin female port on the back panel. The other end features a standard Type A USB (1.1 or higher) connector designed to fit standard USB ports. Note: Make sure the power switch is turned off on the computer where you will be installing the Image Kiosk. 1. Plug the 15-pin connector (HDB15) of the communication cable into the back of the Image Kiosk. 2. Plug the USB connector into the port on your host workstation. 3. Plug the power plug into the pod on the communication cable. 4. Plug the AC power supply into a power outlet. Hardware installation is now complete. Your Image Kiosk powers on and autoconfigures to USB Host When you power on the host workstation, 3 you need to complete the Found New Hardware wizard and install the Image Kiosk driver to configure the workstation for ActiveSync communication; see Microsoft ActiveSync on page 4-2. If you want to power the device without communicating, simply disconnect the USB connector from the host workstation. 3-4 Rev B

17 Standard RS-232 Cable The standard RS-232 cable is 12 feet long and can connect to multiple devices but does not support ActiveSync communication. Note: Make sure the power switch is turned off on the device where you will be installing the Image Kiosk. 1. Plug the 15-pin connector (HDB15) of the serial cable into the back panel. 2. Plug the 9-pin connector (DB9) of the serial cable into an available serial port on the device Plug the male connector of the AC power supply cable into the socket on the back of the DB9-pin serial cable connector, which is plugged into the back of your host device. 4 2 Host 4. Plug the AC power supply into a power outlet. Installation is now complete. Your Image Kiosk powers on and auto-configures to RS-232. You may now turn on your host device. Note: If your computer has a 25-pin serial port, you will need to obtain a 25-pin to 9-pin adapter from your local computer store or other source. 3 RS-232 Pass-Through Cable The RS-232 pass-through cable uses a Y cable with AC power adapter. Note: Make sure the power switch is turned off on the device where you will be installing the Image Kiosk. 1. Plug the 15-pin connector (HDB15) of the serial cable into the back panel. 2. Plug the Host DB9 connector into the other RS-232 device (e.g., a label printer) Plug the Aux DB9 connector into your host workstation (may need a 9-pin serial female-to-female "gender bender" to make this connect). 5 2 Host Note: The Aux connector is useful for upgrading the firmware on your unit when USB is not available. 4. Plug the male connector of the AC power adapter cable into the socket on the back of the DB9-pin serial cable connector, which is plugged into the back of your host device Plug the AC power supply into a power outlet. Installation is now complete. Your Image Kiosk powers on and auto-configures to RS-232. You may now turn on your host device. Rev B 3-5

18 Power Cable There is a six-inch L connector power-only cable you can use to power the all Image Kiosks. This cable would be ideal for the models IK8560CE and IK8560CEUE that only have a radio. 3-6 Rev B

19 Rebooting the Device There are three types of reboots: a warm boot, a cold boot, and a hard boot. Warm Boot A warm boot reboots the device without erasing data and applications stored in RAM memory. To launch a warm boot, tap Start > Programs > Power Tools > Reboot > Warm Boot. Cold Boot A cold boot reboots the device, erases some data and applications stored in RAM memory, and re-installs the CAB files stored in the Autoinstall folder. To launch a cold boot, Tap Start > Programs > Power Tools > Reboot > Cold Boot. Use the reset switch; see Using the Reset Switch on page 3-7. Hard Boot A hard boot reboots the device, erases all contents of RAM memory, and re-installs the CAB files stored in the Autoinstall folder. To launch a hard boot, power cycle the unit (remove and reapply AC power). Using the Reset Switch The reset switch appears in the same place on all Image Kiosks and allows you to cold boot the device without having to remove and reapply AC power. Use the end of a straightened paper clip to push the reset switch on the top panel. The unit begins cold booting immediately. Rev B 3-7

20 Using the Magnetic Stripe Reader All IK8570 devices contain a magnetic stripe reader (MSR). To use the MSR, you must have an application installed on the Image Kiosk that can read and process data from a magnetic stripe. Fortunately, all Image Kiosks contain an MSR Demo that demonstrates some of the capabilities of the MSR. Swiping a Card With the MSR Demo 1. Tap Start > Programs > Demos > double-tap MSR Demo. Note: The display area should read Ready for MSR Swipe. 2. Make sure that the magnetic strip is facing down, towards the touch screen display. 3. Slide the card from left to right or right to left as shown on the right. 4. MSR Demo reads the card, beeps, and displays the data according to the options selected; see MSR Demo Options on page You can swipe the card again and the new data will display. (Scroll up to see the data from the prior swipe.) 6. You can continue to swipe cards and read the data. To clear all prior card reads, tap File > Clear. 7. To close the MSR Demo, tap File > Exit. 3-8 Rev B

21 MSR Demo Options The MSR Demo main window offers many data display options. Raw Data When you select Raw Data from the Select Data to Display drop-down list, all the data from Tracks 1, 2, and 3 of the card display. If you don t want to see information from one or more of the tracks, de-select it, then swipe the card again. Tracks 1, 2, and 3 are active only when Raw Data is selected. Parsed Data When you select Parsed Data from the Select Data to Display drop-down list, parsed data from the card displays. Not all MSR cards contain parsed data. If the data on the card is not parsed, the display area reads PARSED DATA NOT AVAILABLE FOR THIS CARD after you swipe the card. Rev B 3-9

22 Screen Protector Replacement Screen protectors for Image Kiosks can be purchased at any major computer retail store or directly from Hand Held Products (p/n ). 1. To remove the old screen protector frame, insert a straightened paper clip into the small hole in the front of the Image Kiosk. This releases the protector frame which can now be lifted off. 2. Clean any smudges or dirt from the Image Kiosk touch screen using glass cleaner or water. Wipe the surface dry. 3. Remove the protective film from the back of the new screen protector. 4. Line up the holes in the protector with the pins on the Image Kiosk screen Rev B

23 5. Use a tissue or soft cloth to wipe the front of the screen protector. (This makes the protector lie flat.) 6. Place the protector frame back in place and press down until it snaps shut. Maintenance To clean your Image Kiosk, use a soft cotton cloth lightly dampened with isopropyl alcohol. This removes any ink, fingerprint smudges, or dirt. Rev B 3-11

24 Image Kiosk Technical Specifications System Architecture Processor Intel XScale PXA Mhz Operating Platform Microsoft Windows CE 5.0 Memory IK8560 Models: 32MB Flash ROM X 64MB SDRAM of on-board memory IK8570 Models: 64MB Flash ROM X 64MB SDRAM of on-board memory Development Environment Third Party Software Graphics Supported Image Kiosk.NET SDK for Visual Studio Setup supports C++, C#.NET, and VB.net development Image Kiosk SDK for embedded Visual C++. Setup supports C/C++ development Hand Held Products MSM, ITScriptNet, Connect BMP, CGM, DIB, EPS, MF, PCL, PCX, PLS, JPG, and TIF Data Inputs Imager/Scanner 5100 Standard Range (SR) with LED aimer decodes from 2.1 in. to 13.2 in. (5.3cm to 33.5cm) for 30 mil UPC Symbologies Supported See Supported Bar Code Symbologies on page 6-1. Data Outputs Display Window LCD Size LCD Active Area LCD Resolution Touch Pad Resolution Resistive, transparent, pressure-sensitive touch screen 5.7 in. (14.5 cm) 1/4 VGA 4.5 x 3.3 in. (11.3 x 8.4 cm) (Active area) 320 x 240 dot, 16-bit color 903 x 1238 ppi Communications RS-232 RS-232 Pass-Through PC USB USB Hub Host Ethernet 100Base-TX/ 10Base-T 4800 to Kbps Using Aux. Y cable with AC power adapter AC power adapter required 5V DC power pass-through support for USB 1.1 for up to 10 devices USB 2.0 devices that are backwards-compatible with 1.1 can be used but will operate at 1.1 speeds. IK8560EE, IK8570E, & IK8570EUE models. Cable not supplied Rev B

25 Image Kiosk Technical Specifications WLAN Beeper IK8560CE, IK8560CEUE, IK8570E, & IK8570EUE models. IEEE b DSSS Authentication Methodologies: Open communication, WEP (64 and 128 bit), WPA (PSK, TTLS PAP), LEAP, PEAP Programmable Physical Width Depth Height Weight Operating/Storage Temperature 7.3 in. (18.5 cm) 3.2 in. (8.1 cm) 8.7 in (22.1 cm), including cone 2 lb. (.9 kg) 0 to 40 C (32 to 104 F) Power Requirements Current Draw Source IK8560EE (non-rf): 12V DC IK8560CE & IK8560CEUE (RF): 12V DC IK8570E & IK8570EUE: Volts DC 120V (NA) or 230V (EU) AC adapter or powered host terminal port Approvals and Certifications Agency Conformance FCC Class A, CE (LVD), UL 1950, CSA 22.2 Rev B 3-13

26 3-14 Rev B

27 4 Communication Communication Options There are a number of communications options. Microsoft ActiveSync The USB communication cable supports Microsoft ActiveSync communication. For more information, see Microsoft ActiveSync on page 4-2. Wired Ethernet IK8560EE, IK8570E, & IK8570EUE USB Host Port These Image Kiosks contain an ethernet port on the back panel that connects the device to an ethernet network via standard RJ45 cable. For information, see Wired Ethernet Communication IK8560EE, IK8570E, & IK8570EUE on page 4-8. The USB host port on the back panel enables you to configure the Image Kiosks as a USB host connected to other USB devices. For more information, see USB Host Port on page b Radio IK8560CE, IK8560CEUE, IK8570E, & IK8570EUE These Image Kiosks contain an on-board b radio that establishes the device on a wireless network. For information, see Wireless LAN with b on page 5-1. Installing Additional Software You can install additional programs on the Image Kiosks through most of the communication options. However, the following requirements must be met: The program must be created specifically for a Windows CE 5.0 device running an Intel XScale processor. The program must have an EXE, CAB, or DLL extension. The device must have enough memory to store the program. To check memory allocation and usage, tap Start > Settings > Control Panel > System > Memory tab For more information, See Adding Programs Using ActiveSync on page 4-6. See Adding Programs from a Network on page 4-9. Rev B 4-1

28 Microsoft ActiveSync Microsoft ActiveSync connects the device to a host workstation, which enables you to Transfer files, Install additional programs, and Synchronize information between the workstation and the device. Requirements Using ActiveSync with Image Kiosks requires the following: 1. A USB communication cable connecting the host workstation and the Image Kiosk; see USB Cable on page The IK8560.inf driver and wceusbsh.sys file installed in the Windows\System32 directory of the host workstation; see Establishing the ActiveSync Connection on page ActiveSync version 4.1 or higher installed on both the host workstation and the Image Kiosk. Image Kiosks ship with ActiveSync already installed. If ActiveSync is not already installed on the host workstation, you can download the latest version of ActiveSync from Microsoft s web site and run the install wizard. Installing the Driver on the Host Workstation You must have the IK8560.inf driver and wceusbsh.sys file installed in the Windows\System32 directory on your workstation to establish ActiveSync communication with any Image Kiosk. You can download these files from Also, when the Image Kiosk Power Tools and Demos is installed on a host workstation, the IK8560.inf driver and wceusbsh.sys file are installed to the following location: C:\Program Files\Hand Held Products\Image Kiosk Power Tools and Demos\Desktop Driver. To establish an ActiveSync connection, you must copy and paste the IK8560.inf driver and wceusbsh.sys file to the Windows\System32 directory on that workstation, then complete the process of Establishing the ActiveSync Connection (see page 4-2). For more information about Image Kiosk Power Tools and Demos, refer to the Image Kiosk Power Tools and Demos User s Guide, which is available for download from Establishing the ActiveSync Connection 1. When the device is connected to the host workstation via USB cable and both the device and the host workstation are powered on, the Found New Hardware Wizard opens on the workstation. 2. Select Install from a list or specific location (Advanced). 3. Click Next. 4-2 Rev B

29 4. Select Don t Search. I will choose the driver to install. 5. Click Next and select Computer as the hardware type. 6. Click Next. When the wizard tells you it can t find drivers for the device, click Have Disk. Rev B 4-3

30 7. Navigate to where the IK8560.inf file is stored on the workstation and select it. The host workstation reads the file as HandHeld Products IK Click Next. The hardware begins installing. 9. You will see a brief flash on the Image Kiosk screen, then the ActiveSync Wizard appears on the workstation. 10. Complete the ActiveSync Setup Wizard. ActiveSync will auto-configure to USB communication. 4-4 Rev B

31 11. The Found New Hardware Wizard notifies you that setup is complete. 12. Click Finish and you are now ready to use the ActiveSync connection. Note: You can find more information about ActiveSync in the ActiveSync Help on your workstation. In ActiveSync, click Help > Microsoft ActiveSync Help. Setting Up the Host Workstation Verify that ActiveSync on the workstation has selected the appropriate communication type by clicking File > Connection Settings. Select for USB Verify the communication type: For USB, select Allow USB connections. Do not check the serial cable box below it! Tap OK to save changes. Exploring the Device from the Host Workstation Use the Explore feature of ActiveSync to transfer files between the host workstation and the device. When the device and host workstation are connected, open the main ActiveSync window, and click Explore. Rev B 4-5

32 The Mobile Device folder opens in Windows Explorer. The device is now treated as a mass storage device, and transferring files is as simple as dragging and dropping or copying and pasting as you would for moving files between folders on your hard drive. Adding Programs Using ActiveSync! When selecting programs, verify that the version of the program is designed for Windows CE 5.0 and the Intel XScale processor. Check both by tapping Start > Settings > Control Panel > System > General tab. Depending on the application, the software must be stored or installed on the host workstation. 1. Download the program to the host workstation from either a network or CD-ROM. You may see a single EXE with the application name or a file named setup.exe*, CAB, or DLL file. There may also be several versions of files for different device types and processors. 2. Read any installation instructions, Readme files, or documentation that comes with the program. Many programs provide special installation instructions. 3. *Connect the device to the workstation using a Hand Held Products communication cable. *The program files can also be copied to a USB jump (flash) drive and then insert the jump drive into the USB host port on the back panel. The jump drive will appear as "hard drive" under "My Device" on the unit and will allow files to run/be copied. If the File is an Installer: An installer program is one that installs to the workstation and the device simultaneously; one process installs to both devices. 1. On the workstation, double-click the EXE or setup.exe file. The installation wizard begins. 2. Follow the directions on the workstation screen. The installation process includes transferring the software to the device. If the File is Not an Installer: Some programs cannot be installed on workstations. In these cases, the appropriate files must be stored on the host workstation, transferred to the device via ActiveSync, and installed on the device. You will know that the program cannot be installed on the workstation if an error message appears when you try to install it stating that the program is valid but designed for a different type of computer. 1. If you cannot find any installation instructions for the program in the Readme file or documentation, open ActiveSync and click Explore.* 2. Copy the program file or files to the Program Files folder on the device. If you want the program to be part of the Autoinstall that occurs after every cold boot, place the program file in the Autoinstall folder (\\IPSM\AutoInstall). 3. Depending on the program, you may need to open File Explorer on the device, navigate to the folder where the program is located, and tap on the program file to install it. 4-6 Rev B

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