Patch Management Hands-On Exercises. Patch Management Hands-on Exercise
|
|
|
- Jerome Wright
- 8 years ago
- Views:
Transcription
1
2 Patch Management Hands-On Exercises Patch Management Hands-on Exercise
3 192 Chapter 5 Patch Management Hands-On Exercises Background Story You have been hired as the lead IT Administrator at the Florida International University (FIU) to manage the computers at the School of Computing and Information Sciences (SCIS), the Machine Room (MR), the Green Library (GL), and the College of Engineering and Computing (CEC). As shown in Fig. 5.1, SCIS, MR, GL, and CEC are physically located in four buildings. SCIS maintains about 200 desktop workstations in its instructional lab, MR maintains about 5 servers, GL maintains about 50 open access guest desktops, and CEC maintains about 500 PCs and laptops. The exact number and configurations of computers are not well documented. Typically, the servers run Windows 2003 and the desktop workstations, PCs, and laptops all run Windows XP. Active Directory is implemented in one of the servers, named dc, and is assigned to all computers in SCIS and GL, but not to those in CEC. As the lead IT Administrator of the organization you are responsible for ensuring that all systems run efficiently with minimal disruption of computing services to the users. Patch Management Hands-On Exercises Fig A logical diagram of FIU s network. You have decided to employ a Kaseya server to help you manage all computers at SCIS, MR, GL, and CEC. Your Kaseya server is now installed and is fully operational. In addition, you have successfully deployed agents on some of the machines under your management. At this time, operating system patches are applied on an individual basis, one computer at a time, leading into a chaotic situation where 1) since all the computers are directly obtaining their updates from the internet, each patch is downloaded multiple times resulting in an artificially high network traffic, 2) unnecessary patches are being installed which in turn consumes large amounts of disk space, and 3) the potential for bugs and security risks are increased because it s unknown if all the computers are being patched on time, or if at all. An organized and closely monitored method is needed to facilitate and monitor distribution and application of all necessary patches to the managed computers. Kaseya s Patch Management module will allow you to accomplish all these tasks and monitor patch activities.
4 Chapter 5 Patch Management Hands-On Exercises 193 Technical Information Your dedicated virtual environment includes the computers and network devices depicted in Fig and further described below: NAT Router: & & & SCIS: ws1.scis.fiu.edu MR: dc.scis.fiu.edu & & GL: guest1.gl.fiu.edu CEC: pc1.cec.fiu.edu & laptop1: laptop1.cec.fiu.edu Note: This virtual environment includes only a limited number of representative servers and workstations physically housed in the four buildings. Exercise It is now time to implement policies that will keep the computers updated and avoid potential security risks by having non-patched computers within the environment. Setting up Kaseya to scan all the computers, with agents, will allow the VSA to keep a detailed record as to which patches have been installed. This detailed information will lead into informed enforcement of patch policies that which patches to automatically install (for example all security patches) and which patches to apply only after obtaining user approval (for example all optional patches). You also would like to configure Kaseya to download the patches from one central server to save bandwidth and decrease redundant network traffic. To be prepared for future deployment of computers, it would be best to set the policies to the agent templates. Part 1 To keep an accurate record of all the patches installed on each computer, it would be best to schedule a scan, through Kaseya s VSA, to all the computers. While this is not a heavy process, it would still be best to schedule the scan during a time when the computer is otherwise idle. -Using Scan Machine, schedule a scan to run every day at 3:00am on all the agent templates. Patch Management Hands-On Exercises 1. Open the Patch Management module. Go to Manage Machines > Scan Machine. Fig 5.27
5 194 Chapter 5 Patch Management Hands-On Exercises 2. Select all the agent templates. 3. Click on the Schedule button. Fig 5.28 Patch Management Hands-On Exercises Fig Set the scan to run Daily at 3:00am with a Distribution window of 1 hour. 5. Click on Submit. Part 2 Policies are like templates in which you can approve/deny a group of patches, or an individual patch. Two policies can be created, one for all the XP machines and the other for the Windows 2003 Server machines. The policies should automatically apply all Security Updates by default on all machines and the optional updates should be set to Pending Approval. Once the patch policies are created and configured, they can be set within the designated agent templates.
6 Chapter 5 Patch Management Hands-On Exercises 195 Note: We are creating a W2K3 template since we only have Windows 2003 in our environment. Of course, if there are Windows 2008 servers or other servers in the environment, it would be better to name the policy for all the Windows servers as just Servers, and for all workstations as just Workstations. - Create a patch policy, W2K3-PM-Policy-<USERNAME>, and set it to apply all future Security Updates by default. Everything else should be set to Pending Approval. Use a filter to deny patches that are optional and have not been superseded by other updates. 6. Open the Patch Management module. Go to Patch Policy > Create/Delete. 7. Type W2K3-PM-Policy-<USERNAME> under Enter name for a new patch policy. 8. Click on Create. 9. Go to Patch Policy > Approval by Policy. 10. Select W2K3-PM-Policy-<USERNAME> under the Policy dropdown list. Fig 5.30 Patch Management Hands-On Exercises 11. Click on the green checkmark for all the Security Update rows. The Green checkmark is under the column Default Approval Status. 12. Make sure the other rows Default Approval Status is set to Pending Approval. 13. Click on Total at the bottom of the table. A new page will load up.
7 196 Chapter 5 Patch Management Hands-On Exercises Fig 5.31 Patch Management Hands-On Exercises Fig Click on Filter... A new window will open up. 15. Select Optional Updates from the Classification / Type dropdown. 16. Select Not Superseded from the Superseded dropdown. 17. Click on Apply. Fig 5.33
8 Chapter 5 Patch Management Hands-On Exercises Click on Select All. 19. Click on Deny. Fig Create a patch policy, XP-PM-Policy-<USERNAME>, and set it to all future Security Updates by default. Everything else should be set to Pending Approval. 20. Open the Patch Management module. Go to Patch Policy > Create/Delete. 21. Type XP-PM-Policy-<USERNAME> under Enter name for a new patch policy. 22. Click on Create. Fig 5.35 Patch Management Hands-On Exercises 23. Go to Patch Policy > Approval by Policy. 24. Select XP-PM-Policy-<USERNAME> under the Policy dropdown list.
9 198 Chapter 5 Patch Management Hands-On Exercises 25. Click on the green checkmark for all the Security Update rows. The Green checkmark is under the column Default Approval Status. 26. Make sure the other rows Default Approval Status is set to Pending Approval. Fig 5.36 Patch Management Hands-On Exercises Fig Approve all Security Updates that have been released already for all patch policies. 27. Open the Patch Management module. Go to Patch Policy > Approve By Patch. 28. Click on Edit next to Patch View. A new window will open up. 29. Select All Security Updates (High Priority) from the Classification / Type dropdown.
10 Chapter 5 Patch Management Hands-On Exercises Select Not Superseded from the Superseded dropdown. 31. Type <USERNAME> Patch View in the View Name textbox. Click on Save. Fig Click on Select All. 33. Click on Approve. Fig 5.39 Patch Management Hands-On Exercises -Set the Policy Membership of W2K3-PM-Policy-<USERNAME> to the Server machine template then set the Policy Membership of XP-PM-Policy-<USERNAME> to the Instructional and Guest templates. 34. Open the Patch Management module. Go to Patch Policy > Membership. 35. Select W2K3-PM-Policy-<USERNAME> in the list box.
11 200 Chapter 5 Patch Management Hands-On Exercises 36. Select the checkbox next to server.templates.fiu -<USERNAME>. 37. Click on Add. Fig 5.40 Patch Management Hands-On Exercises 38. Repeat steps for the Instructional and Guest templates. Note: This is only one way of setting up Patch Management. The number of different configurations are endless and you should set it up to best fit your needs. There is no right way of setting up Patch Management, only efficient or inefficient ones. Part 3 Downloading all the patches to a file server and distributing it to all the machines on network will allow you to save bandwidth. Configure all the templates to pull from the file server using the UNC path \\dc\ PatchTemp from the DC, then set the temporary directory to C:\PatchTemp on the dc server. The UNC path is used to point to the local address, on the DC, where the patch files are stored. If the computer cannot access DC, it should then download from the internet. -Using File Source set up all the machines so that they download their updates from the DC. If the DC is unreachable, the machine should then download it from the Internet. The UNC path should be \\dc\ PatchTemp while the local directory should be C:\PatchTemp. 39. Open the Patch Management module. Go to Configure > File Source. 40. Select all the agent templates. 41. Select Pulled from file server using UNC path. 42. Type \\dc\patchtemp next to Pulled from file server using UNC path. 43. Select fiu-<username>.mr next to Machine Group Filter.
12 Chapter 5 Patch Management Hands-On Exercises Select dc.mr.fiu-<username> next to File share located on. 45. Type in C:\PatchTemp next to in local directory. 46. Select the Download from Internet if machine is unable to connect to the file server checkbox..click on Apply. Fig 5.41 Part 4 Certain updates require the Windows OS to restart to finish installation. It would be best to set up the XP machines so that they restart only when a user is not online. As for the server machines, set up an notification so that you can plan the restart and notify in advance the users of the server maintenance. Patch Management Hands-On Exercises -Use Reboot Action to set the Guest and Instructor templates to Skip reboot if user logged in immediately after applying new patches and updates. Then, set the Server template to notify you immediately, via , when a reboot is required after applying new patches and updates. 47. Open the Patch Management module. Go to Configure > Reboot Action. 48. Select the Guest and Instructor templates. 49. Click on Skip reboot if user logged in. 50. Click on Apply.
13 202 Chapter 5 Patch Management Hands-On Exercises Fig 5.42 Patch Management Hands-On Exercises 51. Repeat steps for the Server template. Set the Server template to send the reboot notification to your personal . Note: Setting to skip reboot means it may take longer for the patch to take effect, thus increasing the risk of vulnerability. Therefore, it is best if all the instructional computers would be set to reboot at night automatically after an install, since these are not real user machines and we do not worry about losing open files. However if the target machines were end user machines, the best policy would be to set the workstations to ask and reboot if not logged in. Part 5 Now that we have setup the patch policies to our liking, we need to setup Kaseya to apply the patches automatically to the machines. 52. Open Patch Management module. Go to Manage Machines > Automatic Update.
14 Chapter 5 Patch Management Hands-On Exercises 203 Fig Select all the template agents in the list. Fig 5.44 Patch Management Hands-On Exercises
15 204 Chapter 5 Patch Management Hands-On Exercises 54. Click on Schedule Fig 5.45 Patch Management Hands-On Exercises Fig Click on Daily 56. Set the run time to 5:00 AM with a distribution window of 1 hour. 57. Click on Submit
16 Chapter 5 Patch Management Hands-On Exercises 205 Part 6 Now that all three agents templates contain all the patch management settings, it is time to push the settings captured in the templates to all the currently deployed agents with the similar roles. -Copy the settings from the templates to the specified computers on the network. Server template will be used for the MR building. Instructional template will be used for the SCIS and CEC buildings. Guest template will be used for the GL building. 58. Open the Agent module. Go to Configure Agents > Copy Settings. 59. Click on select machine ID link and a new window will open up. Fig 5.47 Patch Management Hands-On Exercises 60. Select fiu-<username>.templates from the Group ID dropdown list. 61. Click on Server from the list of templates shown.
17 206 Chapter 5 Patch Management Hands-On Exercises Fig Click the Select All under the Do Not Copy column and then select replace for Patch Settings, Patch File Source and Patch Policy Memberships, Agent Procedure Schedules and click on Done. Patch Management Hands-On Exercises Fig 5.49 Note: When you have a schedule in Agent Procedures activity on an agent template, you need to make sure Agent Procedure Schedules is selected in copy settings. 63. Select all the computers in the MR building and click on the Copy button. 64. Repeat steps for the Instructional and Guest templates. Part 7 Windows Automatic Update can interfere with the functionality of Kaseya s Patch Management and must be disabled. While Kaseya allows you to disable Windows Automatic Update from within the Patch Management module this option cannot be implemented in a template and must be implemented by selecting agent(s) that check in.
18 Chapter 5 Patch Management Hands-On Exercises 207 -Disable Windows Automatic Update for all computers. 65. Open the Patch Management module. Go to Configure > Windows Auto Update. 66. Select all the computers. 67. Select Disable Disable Windows automatic Update to let patch management control system patching. 68. Click on Apply. Fig 5.50 Note: If the checkboxes are missing, please wait 5-10 minutes and refresh the page as the Patch Scan is not completed yet. Checkboxes will not display for any machine that either has an operating system that does not support Windows Automatic Updates, or for which an initial Scan Machine has not been completed. Patch Management Hands-On Exercises Part 8 Microsoft has just released a new KB article and it entails a new version of Internet Explorer; however, management has asked you not to install it and to prevent future installations of it via Windows Updates. KB Override is the best choice to accomplish this task since it will override all current patch policies and future patches. Using KB Override prevent Internet Explorer from being installed using the KB article (KB944036). -Prevent Internet Explorer from installing by using KB Override. 69. Open the Patch Management module. Go to Patch Policy > KB Override.
19 208 Chapter 5 Patch Management Hands-On Exercises Fig Type in in the KB Article textbox. 71. Click Deny. Patch Management Hands-On Exercises Note: If this patch has already been denied, it means that another administrator who shares this Kaseya server with you have already performed this task. If this is the case, you can first remove it, by clicking on the X icon, and add this setting by going through the above steps. This way, you will make sure that your work is reflected in the system logs for future reference. Part 9 Management still needs the patch management report by the end of the work day. The patch management report should contain a brief overview of the patches. To accomplish this, you will rely on the Info Center module to generate a patch management report. 72. Open the Info Center module. Go to Reporting > Reports. 73. Click on your Private folder, myreports-<username>, choose New Report and a new window will open up.
20 Chapter 5 Patch Management Hands-On Exercises 209 Fig Choose Patch in the left column. 75. Choose Patch Management report template. Fig 5.53 Patch Management Hands-On Exercises 76. Click Next.
21 210 Chapter 5 Patch Management Hands-On Exercises 77. Leave all the default options and choose Save. 78. Select the newly created report under your folder then choose Run Now. Fig 5.54 Patch Management Hands-On Exercises Fig Choose FIU-<USERNAME> next to Organization in the new window. 80. Click on Submit. 81. Once the scheduled report is done, the report will open automatically.
22 Chapter 5 Patch Management Hands-On Exercises 211 Note: Use the report to check and see if the audit ran successfully. The report can be printed out for record keeping; however, this is not necessary for this exercise. Note: If your report comes out incomplete, wait minutes before running it again. This is due to the patch scan not being completed in time. Patch Management Hands-On Exercises
Ticketing Hands-on Exercise
Ticketing Hands-on Exercise 2 Chapter 8 Ticketing Hands-On Exercises Background Story You have been hired as the lead IT Administrator at the Florida International University (FIU) to manage the computers
Backup Hands-On Exercises. Backup Hands-on Exercise
Backup Hands-on Exercise 2 Chapter 10 Backup Hands-On Exercises Background Story You have been hired as the lead IT Administrator at the Florida International University (FIU) to manage the computers at
Agents Hands-On Exercises. Agent Hands On Exercise
Agent Hands On Exercise 2 Chapter 2 Agents Hands-On Exercises Background Information You have just been hired as the lead IT Administrator at the Florida International University (FIU) to manage the computers
Patch Management Table of Contents:
Table of Contents: Manage Machines Manage Updates Patch Policy Configure Patch Parameters 153 Chapter 5 - Sadjadi et al. Introduction As new operating system and software updates are released in an ever
Kaseya 2. User Guide. Version 7.0. English
Kaseya 2 Patch Management User Guide Version 7.0 English September 3, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept EULATOS
Kaseya 2. User Guide. Version 1.0
Kaseya 2 Policy Management User Guide Version 1.0 June 6, 2012 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations.
LANDesk Management Suite 9.0. Getting started with Patch Manager
LANDesk Management Suite 9.0 Getting started with Patch Manager DOWNLOAD PATCH CONTENT TO THE CORE SERVER INTRODUCTION This document is intended to assist LANDesk Management Suite administrators with implementing
EML-09 Keeping Operating Systems and Applications up to date with Patch Management 7.1
EML-09 Keeping Operating Systems and Applications up to date with Patch Management 7.1 Description Maintianing consistant and current patch status is a critical part of any security strategy. In this lab,
Snow Inventory. Installing and Evaluating
Snow Inventory Installing and Evaluating Snow Software AB 2002 Table of Contents Introduction...3 1. Evaluate Requirements...3 2. Download Software...3 3. Obtain License Key...4 4. Install Snow Inventory
Kaseya 2. Installation guide. Version 7.0. English
Kaseya 2 Kaseya Server Setup Installation guide Version 7.0 English September 4, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept
User Guide. Kaseya 2008
Agent Configuration and Deployment User Guide Kaseya 2008 March 25, 2008 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations.
Kaseya 2. User Guide. Version 6.5 and 1.1
Kaseya 2 Policy Management User Guide Version 6.5 and 1.1 January 23, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept EULA
Kaseya 2. User Guide. Version 1.1
Kaseya 2 Directory Services User Guide Version 1.1 September 10, 2011 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations.
User Guide. Version R91. English
AuthAnvil User Guide Version R91 English August 25, 2015 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept EULATOS as updated from
Kaseya 2. Quick Start Guide. for VSA 6.1
Kaseya 2 Monitoring Configuration Quick Start Guide for VSA 6.1 January 17, 2011 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector
NetIQ. How to guides: AppManager v7.04 Initial Setup for a trial. Haf Saba Attachmate NetIQ. Prepared by. Haf Saba. Senior Technical Consultant
How to guides: AppManager v7.04 Initial Setup for a trial By NetIQ Prepared by Haf Saba Senior Technical Consultant Asia Pacific 1 Executive Summary This document will walk you through an initial setup
Dwebs IIS Log Archiver Installation and Configuration Guide for Helm 4
Dwebs IIS Log Archiver Installation and Configuration Guide for Helm 4 Dwebs Ltd http://www.dwebs.ltd.uk January 2009 Doc: Helm 4.1.0.0 Mod Ver: 1.0.0.0 The names of actual companies and products mentioned
Charter Business Desktop Security Administrator's Guide
Charter Business Desktop Security Administrator's Guide Table of Contents Chapter 1: Introduction... 4 Chapter 2: Getting Started... 5 Creating a new user... 6 Recovering and changing your password...
Novell ZENworks 10 Configuration Management SP3
AUTHORIZED DOCUMENTATION Software Distribution Reference Novell ZENworks 10 Configuration Management SP3 10.3 November 17, 2011 www.novell.com Legal Notices Novell, Inc., makes no representations or warranties
Kaseya 2. User Guide. Version 7.0. English
Kaseya 2 Data Backup User Guide Version 7.0 English September 3, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept EULATOS
Kaseya 2. User Guide. Version 6.5 and 2.0
Kaseya 2 Data Backup User Guide Version 6.5 and 2.0 January 23, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept EULA as
Enterprize Setup Checklist
Enterprize Setup Checklist Corporate Server 1) Install Windows IIS and FTP 2) Install M$ MSDE Restart Windows 3) Install M$ Image Wizard 4) Install Enterprize Copy SQL databases into Microsoft SQL data
SonicWALL CDP 5.0 Microsoft Exchange InfoStore Backup and Restore
SonicWALL CDP 5.0 Microsoft Exchange InfoStore Backup and Restore Document Scope This solutions document describes how to configure and use the Microsoft Exchange InfoStore Backup and Restore feature in
Patch Manager. Overview. LabTech
Patch Manager PATCH MANAGER 1 Overview... 1 Using the Patch Manager... 7 Using the Patch Manager for Groups... 8 Ignoring Patches... 11 Denying Patches... 12 Removing Patch Approvals from Groups... 12
ProactiveWatch 2.0 Patch Management and Reporting
ProactiveWatch 2.0 Patch Management and Reporting V090908 2009 ProactiveWatch, Inc. All Rights Reserved. Purpose of this Guide... 1 II. Patching View... 1 Main Patching Screen... 2 Filtering by Patch Attribute...
Orientation Course - Lab Manual
Orientation Course - Lab Manual Using the Virtual Managed Workplace site for the lab exercises Your instructor will provide the following information before the first lab exercise begins: Your numerical
Escalation Server Documentation For Tele-Support HelpDesk Rev 5/29/2001
Introduction Escalation Server Documentation For Tele-Support HelpDesk Rev 5/29/2001 The purpose of the Escalation Server is to improve performance of HelpDesk s auto-escalation of priorities. It is designed
Qsync Install Qsync utility Login the NAS The address is 192.168.1.210:8080 bfsteelinc.info:8080
Qsync Qsync is a cloud based file synchronization service empowered by QNAP Turbo NAS. Simply add files to your local Qsync folder, and they will be available on your Turbo NAS and all its connected devices.
Providing Patch Management With N-central. Version 7.2
Providing Patch Management With N-central Version 7.2 Contents Patch Management 3 Introduction 3 Monitoring for Missing Patches 3 Setting up Patch Management in N-central 4 Adding a WSUS Server to N-central
Print Audit 6 Network Installation Guide
Print Audit 6 Network Installation Guide IMPORTANT: READ THIS BEFORE PERFORMING A PRINT AUDIT 6 INSTALLATION Print Audit 6 is a desktop application that you must install on every computer where you want
Trend Micro KASEYA INTEGRATION GUIDE
Trend Micro KASEYA INTEGRATION GUIDE INTRODUCTION Trend Micro Worry-Free Business Security Services is a server-free security solution that provides protection anytime and anywhere for your business data.
RMM/MDM. Quick Reference Guide
RMM/MDM Quick Reference Guide Contents Getting Started...3 Probe and Agent Management...3 Installing a Windows Probe...3 Installing an Agent...5 Windows Agents...5 Updating Monitoring Software - Manually...5
BitDefender Security for Exchange
Quick Start Guide Copyright 2011 BitDefender 1. About This Guide This guide will help you install and get started with BitDefender Security for Exchange. For detailed instructions, please refer to the
Northwestern University Dell Kace Patch Management
Northwestern University Dell Kace Patch Management Desktop Patch Management Best Practices Table of Contents: 1. Audience 2. Definition 3. Patch Approaches 4. Guidelines for Review, Test, and Deploy 5.
SENDING EMAILS & MESSAGES TO GROUPS
SENDING EMAILS & MESSAGES TO GROUPS Table of Contents What is the Difference between Emails and Selltis Messaging?... 3 Configuring your Email Settings... 4 Sending Emails to Groups Option A: Tasks...
You must do Windows updates with Microsoft Internet Explorer.
Windows Update Walkthrough Begin by going to this Internet address with Internet Explorer: http://windowsupdate.microsoft.com You must do Windows updates with Microsoft Internet Explorer. The first thing
Kaseya 2. User Guide. Version 7.0. English
Kaseya 2 Monitoring Configuration User Guide Version 7.0 English September 3, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept
Magento Extension Point of Sales User Manual Version 1.0
Magento Extension Point of Sales Version 1.0 1. Overview... 2 2. Integration... 2 3. General Settings... 3 3.1 Point of sales Settings... 3 3.2 Magento Client Computer Settings... 3 4. POS settings...
...2. Standard Installation...4. Example Installation Scenarios...5. Network Installation...8. Advanced Settings...10. Product Requirements
...2. Standard Installation...4. Example Installation Scenarios...5. Network Installation...8. Advanced Settings...10. Product Requirements ProjectMatrix 1 Standard Installation Install ProjectNotify from
BUILD2WIN Lab 2.6. What s New in BUILD2WIN?
BUILD2WIN Lab 2.6 What s New in BUILD2WIN? Please Note: Please do not remove lab binders or handouts from the Software Solutions Center. Electronic copies of all lab documentation are available for download
Kaseya 2. User Guide. Version 7.0. English
Kaseya 2 Backup User Guide Version 7.0 English September 3, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept EULATOS as updated
Global Image Management System For epad-vision. User Manual Version 1.10
Global Image Management System For epad-vision User Manual Version 1.10 May 27, 2015 Global Image Management System www.epadlink.com 1 Contents 1. Introduction 3 2. Initial Setup Requirements 3 3. GIMS-Server
Deployment of Keepit for Windows
Deployment of Keepit for Windows Keepit A/S October 13, 2010 1 Introduction When deploying Keepit in larger setups with many desktops and servers, installing Keepit individually on each computer is cumbersome
NAS 253 Introduction to Backup Plan
NAS 253 Introduction to Backup Plan Create backup jobs using Backup Plan in Windows A S U S T O R C O L L E G E COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Create backup
Kaseya 2. User Guide. Version R8. English
Kaseya 2 Discovery User Guide Version R8 English September 19, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept EULATOS as
Installation Guide for Workstations
Installation Guide for Workstations Copyright 1998-2005, E-Z Data, Inc. All Rights Reserved. No part of this documentation may be copied, reproduced, or translated in any form without the prior written
Egress Switch Client Deployment Guide V4.x
Egress Switch Client Deployment Guide V4.x www.egress.com 2007-2013 Egress Software Technologies Ltd Table of Contents System Requirements... 4 Deployment Process... 4 Computer & User Based Policy Application...
Table of Contents. FleetSoft Installation Guide
FleetSoft Installation Guide Table of Contents FleetSoft Installation Guide... 1 Minimum System Requirements... 2 Installation Notes... 3 Frequently Asked Questions... 4 Deployment Overview... 6 Automating
How To Sync Between Quickbooks And Act
QSalesData User Guide Note: In addition to this User Guide, we have an extensive Online Video Library that you can access from our website: www.qsalesdata.com/onlinevideos Updated: 11/14/2014 Installing
UP L04 Introduction to 3 rd Party Patching Using the 4A Model Hands-On Lab
UP L04 Introduction to 3 rd Party Patching Using the 4A Model Hands-On Lab Description The objective of this course is to introduce students to the various concepts of 3rd party patching. Students will
Installation Assistance... 3. Windows/Microsoft Updates... 3. Updating from Spectra 7.0.1 or 7.1... 4. Upgrading from Spectra 6.x...
Spectra 7.1.1/Access 2010 Windows Upgrade Installation Instructions Installation Assistance... 3 Windows/Microsoft Updates... 3 Updating from Spectra 7.0.1 or 7.1... 4 Important Notices... 4 Downloading
Quick Scan Features Setup Guide. Scan to E-mail Setup. See also: System Administration Guide: Contains details about E-mail setup.
Quick Scan Features Setup Guide XE3024EN0-2 This guide includes instructions for: Scan to E-mail Setup on page 1 Scan to Mailbox Setup on page 6 Network Scanning Setup on page 9 Scan to PC Setup on page
Kaseya Fundamentals Workshop DAY ONE
Kaseya Fundamentals Workshop DAY ONE Developed by Kaseya University Powered by IT Scholars Kaseya Version 6.5 Last updated March, 2014 Day One Overview Kaseya System Architecture Workshop LAB environment
Kaseya 2. User Guide. Version 7.0. English
Kaseya 2 Remote Control Tools User Guide Version 7.0 English December 22, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept
Kaseya Server Instal ation User Guide June 6, 2008
Kaseya Server Installation User Guide June 6, 2008 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations. Kaseya's
Comodo Endpoint Security Manager SME Software Version 2.1
Comodo Endpoint Security Manager SME Software Version 2.1 Quick Start Guide Guide Version 2.1.111114 Comodo Security Solutions 1255 Broad Street Clifton, NJ 07013 Endpoint Security Manager - SME Quick
Providing Patch Management with N-central. Version 9.1
Providing Patch Management with N-central Version 9.1 Contents Patch Management 4 Introduction 4 Monitoring for Missing Patches 4 Setting up Patch Management in N-central 5 Adding a WSUS Server to N-central
Using Remote Web Workplace Version 1.01
Using Remote Web Workplace Version 1.01 Remote web workplace allows you to access your Windows XP desktop through Small Business Server 2003 from a web browser. 1. Connect to the Internet in your remote
Network Detective. PCI Compliance Module Using the PCI Module Without Inspector. 2015 RapidFire Tools, Inc. All rights reserved.
Network Detective PCI Compliance Module Using the PCI Module Without Inspector 2015 RapidFire Tools, Inc. All rights reserved. V20150819 Ver 5T Contents Purpose of this Guide... 4 About Network Detective
Advanced Event Viewer Manual
Advanced Event Viewer Manual Document version: 2.2944.01 Download Advanced Event Viewer at: http://www.advancedeventviewer.com Page 1 Introduction Advanced Event Viewer is an award winning application
Group Management Server User Guide
Group Management Server User Guide Table of Contents Getting Started... 3 About... 3 Terminology... 3 Group Management Server is Installed what do I do next?... 4 Installing a License... 4 Configuring
Print Audit 6 Client Only Installation Guide
Print Audit 6 Client Only Installation Guide IMPORTANT: READ THIS BEFORE PERFORMING A PRINT AUDIT 6 INSTALLATION Print Audit 6 is a desktop application that you must install on every computer where you
Test Note Phone Manager Deployment Windows Group Policy Sever 2003 and XP SPII Clients
Test Note Phone Manager Deployment Windows Group Policy Sever 2003 and XP SPII Clients Note: I have only tested these procedures on Server 2003 SP1 (DC) and XP SPII client, in a controlled lab environment,
Kaseya 2. User Guide. Version R8. English
Kaseya 2 Remote Control Tools User Guide Version R8 English December 22, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept
enicq 5 System Administrator s Guide
Vermont Oxford Network enicq 5 Documentation enicq 5 System Administrator s Guide Release 2.0 Published November 2014 2014 Vermont Oxford Network. All Rights Reserved. enicq 5 System Administrator s Guide
Host Installation on a Terminal Server
TECHNICAL PAPER Host Installation on a Terminal Server Netop develops and sells software solutions that enable swift, secure and seamless transfer of video, screens, sounds and data between two or more
Hosting Users Guide 2011
Hosting Users Guide 2011 eofficemgr technology support for small business Celebrating a decade of providing innovative cloud computing services to small business. Table of Contents Overview... 3 Configure
Providing Patch Management With N-central. Version 7.1
Providing Patch Management With N-central Version 7.1 Contents Patch Management 3 Introduction 3 Monitoring for Missing Patches 3 Setting up Patch Management in N-central 4 Adding a WSUS Server to N-central
Lab 8.4.2 Configuring Access Policies and DMZ Settings
Lab 8.4.2 Configuring Access Policies and DMZ Settings Objectives Log in to a multi-function device and view security settings. Set up Internet access policies based on IP address and application. Set
Managed Service Edition - G1
Managed Service Edition - G1 Reports User Guide for VSA 5.2.0.0 June 7, 2010 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT
SharePoint AD Information Sync Installation Instruction
SharePoint AD Information Sync Installation Instruction System Requirements Microsoft Windows SharePoint Services V3 or Microsoft Office SharePoint Server 2007. License management Click the trial link
Introduction. Before you begin. Installing efax from our CD-ROM. Installing efax after downloading from the internet
Introduction Before you begin Before you begin installing efax, please check the following: You have received confirmation that your application for the efax service has been processed. The confirmation
Table of Contents. OpenDrive Drive 2. Installation 4 Standard Installation Unattended Installation
User Guide for OpenDrive Application v1.6.0.4 for MS Windows Platform 20150430 April 2015 Table of Contents Installation 4 Standard Installation Unattended Installation Installation (cont.) 5 Unattended
Installation Guide - Client. Rev 1.5.0
Installation Guide - Client Rev 1.5.0 15 th September 2006 Introduction IntraNomic requires components to be installed on each PC that will use IntraNomic. These IntraNomic Client Controls provide advanced
There are numerous ways to access monitors:
Remote Monitors REMOTE MONITORS... 1 Overview... 1 Accessing Monitors... 1 Creating Monitors... 2 Monitor Wizard Options... 11 Editing the Monitor Configuration... 14 Status... 15 Location... 17 Alerting...
SPECIALIST PRACTICE MANAGER
INSTALLATION GUIDE FOR SPECIALIST PRACTICE MANAGER using a MICROSOFT SQL SERVER DATABASE Updated October 2009 All rights reserved. No reproduction, transmission, transcription, storage in a retrieval system,
VMware Mirage Web Manager Guide
Mirage 5.1 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document,
Deploying BitDefender Client Security and BitDefender Windows Server Solutions
Deploying BitDefender Client Security and BitDefender Windows Server Solutions Quick Install Guide Copyright 2011 BitDefender 1. Installation Overview Thank you for selecting BitDefender Business Solutions
Kaseya 2. User Guide. Version 6.5 and 2.3
Kaseya 2 Endpoint Security User Guide Version 6.5 and 2.3 January 31, 2014 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept EULA
Kaseya 2. User Guide. for VSA 6.3
Kaseya 2 Remote Control User Guide for VSA 6.3 May 10, 2012 About Kaseya Kaseya is a global provider of IT automation software for IT Solution Providers and Public and Private Sector IT organizations.
Quick Start Guide. Version R9. English
Software Deployment and Update Quick Start Guide Version R9 English February 25, 2015 Agreement The purchase and use of all Software and Services is subject to the Agreement as defined in Kaseya s Click-Accept
SAS 9.1.3 Installation Instructions Windows 2003, XP, 2000, NT. SAS 9.1.3 Client Server Installation. Introduction:
UCit Instructional and Research Computing, Software Distribution Office, 303B Zimmer Hall, Cincinnati, OH 45221-0088. Phone: (513) 556 9068 Email: Software@uc.edu SAS 9.1.3 Installation Instructions Windows
ALTIRIS Patch Management Solution 6.2 for Windows Help
ALTIRIS Patch Management Solution 6.2 for Windows Help Notice Altiris Patch Management Solution 6.2 2001-2006 Altiris, Inc. All rights reserved. Document Date: February 13, 2007 Protected by one or more
BillQuick Agent 2010 Getting Started Guide
Time Billing and Project Management Software Built With Your Industry Knowledge BillQuick Agent 2010 Getting Started Guide BQE Software, Inc. 2601 Airport Drive Suite 380 Torrance CA 90505 Support: (310)
SyAM Software Management Utilities. Creating Templates
SyAM Software Management Utilities Creating Templates Step 1: Setting Up Folder Paths The Management Utilities utilize a server share to perform centralized network deployment of applications and patches.
2. PMP New Computer Installation. & Networking Instructions
ONTARIO CHIROPRACTIC ASSOCIATION PATIENT MANAGEMENT PROGRAM PUTTING EXPERIENCE INTO PRACTICE PMP New Computer Installation & Networking Instructions This document provides installation instructions for
InventoryControl for use with QuoteWerks Quick Start Guide
InventoryControl for use with QuoteWerks Quick Start Guide Copyright 2013 Wasp Barcode Technologies 1400 10 th St. Plano, TX 75074 All Rights Reserved STATEMENTS IN THIS DOCUMENT REGARDING THIRD PARTY
Deep Freeze and Microsoft System Center Configuration Manager 2012 Integration
1 Deep Freeze and Microsoft System Center Configuration Manager 2012 Integration Technical Paper Last modified: May 2015 Web: www.faronics.com Email: sales@faronics.com Phone: 800-943-6422 or 604-637-3333
AV Management Dashboard
LabTech AV Management Dashboard AV MANAGEMENT DASHBOARD... 1 Overview... 1 Requirements... 1 Dashboard Overview... 2 Clients/Groups... 2 Offline AV Agents... 3 Threats... 3 AV Product... 4 Sync Agent Data
HOW TO SILENTLY INSTALL CLOUD LINK REMOTELY WITHOUT SUPERVISION
HOW TO SILENTLY INSTALL CLOUD LINK REMOTELY WITHOUT SUPERVISION Version 1.1 / Last updated November 2012 INTRODUCTION The Cloud Link for Windows client software is packaged as an MSI (Microsoft Installer)
Packaging Microsoft Patches using Novell Application Launcher Created by: Pete Demers Fairchild Semiconductor
Objective: Target and deliver MS patches using the Novell Application Launcher without elevating user rights. Target patches to only to workstations that require the patch. Disable the patch after delivery
Tutorial. Patch Management
Tutorial Patch Management 2011 DeskCenter Solutions AG Table of Contents 1. Introduction...3 2. Software deployer...4 2.1 Preparing the software deployer...4 2.2 Configuring software deployers...4 3. Central
SAS 9.2.2 Installation via the Client-Server Image (CAHNRS Site License)
Requirements and preliminary steps SAS 9.2.2 Installation via the Client-Server Image (CAHNRS Site License) SAS 9.2.2 will run on Windows XP Pro*, Vista Business/Ultimate**, Windows 7 Professional/Enterprise,
Intel vpro Technology. Common-Use Guide. For the Kaseya IT Automation Platform* Introduction
Intel vpro Technology Common-Use Guide For the Kaseya IT Automation Platform* Introduction Common Uses for the Kaseya IT Automation Framework and Intel vpro Technology 1 Intel Core vpro processors extend
Understanding BeyondTrust Patch Management
Best Practices WHITE PAPER Understanding BeyondTrust Patch Management February 2014 Contents Overview... 3 1 - Configure Retina CS... 4 2 - Enable Patch Management for Smart Groups... 6 3 Identify and
SHAREPOINT 2013 IN INFRASTRUCTURE AS A SERVICE
SHAREPOINT 2013 IN INFRASTRUCTURE AS A SERVICE Contents Introduction... 3 Step 1 Create Azure Components... 5 Step 1.1 Virtual Network... 5 Step 1.1.1 Virtual Network Details... 6 Step 1.1.2 DNS Servers
Virtual Data Centre. User Guide
Virtual Data Centre User Guide 2 P age Table of Contents Getting Started with vcloud Director... 8 1. Understanding vcloud Director... 8 2. Log In to the Web Console... 9 3. Using vcloud Director... 10
STATISTICA VERSION 11 CONCURRENT NETWORK LICENSE WITH BORROWING INSTALLATION INSTRUCTIONS
data analysis data mining quality improvement web-based analytics Notes STATISTICA VERSION 11 CONCURRENT NETWORK LICENSE WITH BORROWING INSTALLATION INSTRUCTIONS 1. The installation of the Concurrent network
Lenovo Online Data Backup User Guide Version 1.8.14
Lenovo Online Data Backup User Guide Version 1.8.14 Contents Chapter 1: Installing Lenovo Online Data Backup...5 Downloading the Lenovo Online Data Backup Client...5 Installing the Lenovo Online Data
Hands-On Lab. Embracing Continuous Delivery with Release Management for Visual Studio 2013. Lab version: 12.0.21005.1 Last updated: 12/11/2013
Hands-On Lab Embracing Continuous Delivery with Release Management for Visual Studio 2013 Lab version: 12.0.21005.1 Last updated: 12/11/2013 CONTENTS OVERVIEW... 3 EXERCISE 1: RELEASE MANAGEMENT OVERVIEW...