User Manual. Panasonic TVA/TDA Voic & System. TeleData, Inc. Business Telephone & Data Solutions. TeleData, Inc.

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1 TeleData, Inc. User Manual Business Telephone & Data Solutions TeleData, Inc. 42 W. Wilden Goshen, IN Panasonic TVA/TDA Voic & System Phone: Fax:

2 Section Using Your Voice Processing System (VPS)

3 Section - Using Your Voice Processing System Section Using Your Voice Processing System (VPS) The following subjects are covered in this section: Abbreviations / Symbols... 2 Definitions... 2 First Time Set-Up... 2 Manual Log-In... 2 Recording Menus... 2 Voice Mail Changes... 3 Changing or Deleting Your Personal Greeting Messages... 3 Changing Your VM Password... 3 Change or Delete Your Subscriber Name... 4 Message Playback and Related Features... 4 Playing Messages... 4 Message Playback Features Table... 5 Replying to Messages... 6 Calling Back the Message Sender... 6 Leaving a Message for the Sender... 6 Transferring Messages... 7 Specifying the Recipients by Number... 7 Specifying the Recipients by Name (Dialing by Name)... 7 Remote Access to Voice Mail... 8 Remote Automatic Log-In... 8 Remote Manual Log-In

4 Section Using Your Voice Processing System Abbreviations / Symbols Following are a list of abbreviations and symbols and their definitions used in this instruction manual. EXT Extension PBX Telephone System VPS Voice Processing System VM Voic [CO] Outside Line [#] Pound key on telephone dial pad [*] Star key on telephone dial pad [2] Number Key on telephone dial pad Arrow Up Arrow Down Definitions Off Hook Lift handset from cradle. On-Hook Put handset on cradle. Subscriber Names/Users in the voice processing system First Time Set-Up Dial Voic box extension number and follow tutorial prompts to the end of complete tutorial. Mailbox Log - In Day Mode:. Call main number of business. 2. Ask to be transferred to voic . (Transfer, 5, hang up) 3. When greeting plays, dial [#] [6] [*] 4. You will be prompted to enter your password. Night Mode:. Call main number of business. 2. When Voic answers, dial [#] [6] [*] and your mailbox number. 3. You will be prompted to enter your password. Recording Menus. Log In 2. [5] To record messages. 3. [3] For customer service menus. 4. Enter the customer service menu number. 5. Day Night 6. [] To change the message. 7. [] To record message. 8. Listen to prompts and record greeting. 9. [] To end recording.. [2] To accept changes. Important Information Business Name Voic Box [Extension] Number Back Door Number (Optional) System Passwords NOTES: - 2 -

5 Section - Using Your Voice Processing System Voice Mail Changes Changing or Deleting Your Personal Greeting Messages After callers reach your mailbox, they will hear your personal greeting message. You can record several kinds of Personal Greetings; the appropriate greeting will be played for callers. If you delete or do not record a greeting message, a prerecorded greeting message will be used. No Answer Greeting: Heard by callers when you do not answer their calls. A common example might be, This is [name]. I am unable to take your call right now Busy Signal Greeting: Heard by callers when you are on another call. A common example might be, This is [name]. I am on another call right now After Hours Greeting: Message heard by callers when the VPS is in night mode. A common example might be, This is [name]. I have gone home for the day. Log into your mailbox. 2. Enter [3] []. 3. Select the desired greeting. [] No Answer Greeting. [2] Busy Signal Greeting. [3] After Hours Greeting. 4. Follow the prompts as necessary [] to change the greeting. [3] to delete the selected greeting. The greeting will be deleted; go On-Hook to finish. 5. Record your greeting message after the tone. We recommend stating your name in your greeting messages so that callers will know they have reached the correct mailbox. The maximum length of each message is minute by default. 6. Enter [] to end recording. 7. Follow the prompts as necessary or go to Step 8. Enter [] to review. Enter [3] to rerecord the greeting message. Enter [4] to add to the greeting message you just recorded. Enter [*] to delete the greeting message and exit. 8. Enter [2] to accept. 9. Record or delete other greeting messages as necessary by following the prompts.. Go On-Hook. Note: A Temporary Personal Greeting is played instead of all your other greetings until it is deleted. Each time you log in to your mailbox, the VPS will ask you if you want to turn off (delete) your Temporary Personal Greeting. Make sure you go On-Hook only after you have accepted your new greeting in step 8. If you go On-Hook without accepting your new greeting, it will not be saved. Changing Your VM Password You can password protect your mailbox to prevent unauthorized access to your voic . If your mailbox has a password, you must enter it using the dial keys [-9] whenever you log in to your mailbox. Your password can contain up to 6 digits. You can change your password at any time. When choosing a password, avoid using obvious number combinations. If you forget your password, have your System Administrator or System Manager clear or reset your password. You may then set a new one.. Log in to your mailbox 2. Enter [3] [2] [] 3. Enter the desired password, then press [#]. It is necessary to set a password equal to or longer than the specified number of digits by default. For more information, consult your System Administrator 4. Enter [2] to accept. 5. Go On-Hook

6 Section - Using Your Voice Processing System Change or Delete Your Subscriber Name You can record your name in the VPS. The VPS can then announce your name for callers to let them know that they have reached the correct mailbox. If a caller does not know your mailbox number, the caller can try to reach you by entering the first few letters of your last name if the Dialing by Name feature is available. After entering the first few letters of your name, the VPS will announce the names of VPS subscribers whose names share those same letters, and the caller can select your name.. Log in to your mailbox. 2. Enter [3] [3] [] to change name, continue to Step Enter [3] [3] [3] to delete name, then go On-Hook to finish. 4. Enter [] to end recording. 5. Enter [2] to accept. 6. Go On-Hook.. Log in to your mailbox. 2. Enter [] 3. Follow the prompts as necessary [] to play new messages [2] to play old messages [3] to play deleted messages 4. Listen to the message. Pressing the [ * ] key during message playback will return you to the previous menu. You can then select another message type to listen to. Note: Additional features are available during and/or after message playback. Refer to the table and press the appropriate dialing key. Note that certain features are not available depending on the message type (new, old, and deleted). Message Playback and Related Features Playing Messages Callers and other subscribers can leave messages for you, and you can play them back later after you have logged in to your mailbox. Messages in your mailbox are divided into 3 types: New Messages: Messages in your mailbox which you have not played back yet. Old Messages: Messages in your mailbox which you have played back but have not yet deleted. Deleted Messages: Messages in your mailbox which you have deleted. You can recover your deleted messages, after which they will be treated as old messages. If you do not recover deleted messages, they will be permanently deleted at the end of the next day. When playing back a message, the VPS can also announce the message s envelope which is the date and time of the message, and the message sender s information

7 Section - Using Your Voice Processing System Message Playback Features Table Key Feature Message Type Repeat the message New Old Deleted Replay the previous message 2 Play the next message 2 Pause / restart message playback (during playback only) 2 3 ** Play the message envelope 2 4 Set Bookmark (during playback only) [2] to restart message playback Start playback at the Bookmark Save this message as new - After saving the message, the next 3 (+ )** message will be played soon. Delete this message - If the confirmation message is played, press [] to delete the message Recover this message Reply to this message -- 5 * Rewind (during playback only) 6 * Fast-forward, skip envelope (during playback only 7 Transfer this message -- 8 Adjust playback volume (during playback only) 9 * Adjust playback speed (during playback only) 9 * Play back at normal speed (during playback only) *These keys also function when using VM Menu. ** These keys only available when the appropriate COS settings are assigned to your mailbox. For more information, consult your System Administrator. Note: VPS programming determines if the message envelope is played before each message, after each message, or only when you press [2] [3]. For more information, consult your System Administrator. The VPS will automatically delete both new and old messages after a specified number of days have passed. Your System Administrator controls how many days messages are retained. Each time you play a new or old message, the message retention counter resets. When messages are deleted, they will be retained until the end of the next day. A Bookmark allows you to set a point in a message that you can jump to quickly during playback. You can set only one Bookmark in each message. If you set a second Bookmark in the same message, the previous one is deleted. During playback, you can adjust playback volume and speed by pressing [8] [9] respectively. Press the desired key repeatedly to adjust the volume and speed as necessary. If volume or speed are at the highest setting, pressing the dialing key will select the lowest setting

8 Section - Using Your Voice Processing System Replying to Messages You can reply to messages left in your mailbox by either calling back the caller or by leaving a message in the caller s mailbox. Calling back is possible when the person who left you the message is another subscriber. Calling back outside callers is possible if their Caller ID information is received by the PBX and VPS. However, this feature is not available with certain PBX models and may be disabled by the System Administrator for your mailbox. Replying by leaving a message in the caller s mailbox is possible only if the caller is another subscriber. When replying by leaving a message in the caller s mailbox, you can set any of the following: Urgent Status: The message will be heard before other messages by the recipient. Private Status: The recipient will not be able to forward the message, ensuring privacy. Auto Receipt: You will receive notification (receipt message) once the recipient has played back the message. Reply: You can send your reply immediately or set a message delivery time. However, please know that you cannot reply to receipt messages. Calling Back the Message Sender. Play back the desired message. Only new and old messages can be replied to. To reply to a deleted message, recover the message first. 2. [4] during or after message playback. 3. [] to call the sender. Calling back outside callers (using Caller ID Callback) is only available with some PBX models. For more information, consult your System Administrator. Leaving a Message for the Sender. Play back the desired message. 2. [4] during or after message playback. 3. [2] to begin recording. 4. Speak after the tone. You can pause and resume recording by pressing [2]. If you pause for more than 2 seconds, recording will stop automatically. 5. [] to end recording. 6. [2] to accept. 7. [] [] to set the delivery time of the message. [] [2] to send the message immediately, then go to Step 2 [2] to accept, then go to step Enter the desired delivery time, then [#] 9. [] for AM [2] for PM This option may not be available if the VPS is set for 24-hour time.. Enter the day of the month for delivery, then [#].. [2] to accept. 2. [] to make the message urgent. [2] to continue. 3. [] to make the message private. [2] to continue. 4. [] to request a receipt. [2] to continue. 5. Go On-Hook Note: Auto Receipt is not enabled by default. For more information, consult your system Administrator. New urgent messages are played before any other messages. However, old urgent messages are treated like regular messages: messages are played starting with the oldest

9 Section - Using Your Voice Processing System Transferring Messages You can transfer (forward) messages in your mailbox to other subscribers. However, please note that you cannot transfer receipt messages, or messages that were specified by the sender as private. When transferring a message, you can: a. Specify the recipient by entering another subscriber s mailbox number. b. Specify several recipients by entering a Personal Group Distribution List number or a Mailbox Group number. c. Record your own comments and send them along with the transferred message. Specifying the Recipients by Number. Play back the desired message. 2. [7] during or after message playback. 3. Enter one of the following: A mailbox number. A Personal Group Distribution List number, then [#]. A Mailbox Group number if available. 4. [2] to accept. 5. [] to transfer the message without recording your comments, then go to Step 8. [2] to record your comments. 6. Record your comments after the tone. 7. [] to end recording. 8. [2] to accept. 9. Go On-Hook. Specifying the Recipients by Name (Dialing by Name). Play back the desired message. 2. [7] during or after message playback. 3. [#] [] 4. Using the dialing keys, enter the first 3 or 4 letters of the desired recipient s name. 5. [] to select the announced name [2] to hear the next name. [3] to repeat the current name. 6. Enter one of the following: [] to transfer the message without recording your comments, then go to Step. [2] to record your comments. 7. Record your comments after the tone. 8. [] to end recording. 9. [2] to accept.. Go On-Hook

10 Section Using Your Voice Processing System Remote Access to Voice Mail You can call the VPS while outside and log in to your mailbox in order to listen to your messages. There are 2 ways to log in to your mailbox remotely: Automatic Log-in: When logging in to your mailbox remotely from a preprogrammed outside telephone number (assigned as a Caller ID number), you do not need to enter any special commands or your mailbox number. The VPS can recognize the telephone number you are calling from and determine your are the caller. This feature is not available with some PBX models and may be disabled by the System Administrator for your mailbox. Remote Manual Log-In. Call the VPS from an outside telephone using the number provided by your System Administrator. Remote Number 2. [#] [6] 3. [*] Mailbox number 4. [Password] [#] 5. [] to play back new messages. 6. Follow the prompts or select one of the following as necessary: 7. [#] [8] to call an extension. 8. [#] [8] [] to call the operator 9. [#] [9] when finished. Go On-Hook. Manual Log-in: You need to enter the Voice Mail Service Command followed by [*] and your mailbox number. Manual Log-in is necessary when logging in to your mailbox when Automatic Log-in is not available, when your mailbox is not programmed for Automatic Log in, or when you are calling from a telephone number not programmed for Automatic Log-in. Remote Automatic Log-in. Call the VPS from the preprogrammed outside telephone number (assigned as a Caller ID number) using the telephone number you should dial in order to access the VPS remotely. Remote Number 2. [Password] [#] 3. [] to play back messages. 4. Follow the prompts or select one of the following: 5. [#] [8] to call an extension 6. [#] [8] [] to call the operator 7. [#] [9] when finished. 8. Go On-Hook

11 Section 2 Using Your Telephone System (PBX)

12 Section 2 - Using Your Telephone System Section 2 Using Your Telephone system (PBX) The following subjects are covered in this section: During a Conversation....4 Call Transfer Call Hold Call Park Call Splitting Call Waiting Multiple Party Conversation Unattended Conference Leaving Three-Party Conference Privacy Release Mute Off-Hook Monitor Absence Settings....5 Call Forwarding Absent Message Extension Lock Personal Programming Extension PIN Settings on the Programming Mode Clearing Features Customizing the Buttons Personal Phone Settings

13 .4 During a Conversation.4 During a Conversation.4. Call Transfer Transferring to an Extension on the PBX Transferring to an Outside Party Using the PBX Service You can transfer a held call without talking by going on-hook. If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if an outside call is not answered within a specified time, it is automatically disconnected. If you hear an alarm tone, the destination extension did not answer the call. Answer the call. Transferring to an Extension on the PBX To transfer PT/PS TRANSFER (DSS) extension no. Press TRANSFER. Press DSS or dial extension number. Talk. You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded. SLT extension no. Press Recall/ hookswitch. Dial extension number. Talk. You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded.

14 .4 During a Conversation To transfer with one-touch (One-touch Transfer) PT/PS (DSS) Press DSS. Talk. You do not have to inform the destination extension about where the call has been transferred from. This can be disregarded. Even if the transferred party does not answer, you can go on-hook. Transferring to an Outside Party Using the PBX Service Some extensions may be restricted from performing this feature. PT/PS TRANSFER CO line outside phone no. Press TRANSFER. Seize CO line. Dial outside phone number. Talk. The call is transferred. SLT CO line outside phone no. Press Recall/ hookswitch. Seize CO line. Dial outside phone number. Talk. The call is transferred.

15 .4 During a Conversation Time limit Both the caller and the transferred party will hear an alarm tone fifteen seconds before a specified time period. To return to the held call before the destination answers, press the TRANSFER button, corresponding CO, G-DN or INTERCOM button, or the hookswitch. Customizing Your Phone 3..3 Customizing the Buttons Create or edit a Direct Station Selection (DSS) button..4.2 Call Hold Call Hold Call Park If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if an outside call is not answered within a specified time, it is automatically disconnected. Call Hold There are two types of hold. The difference between them is that other people can retrieve your held call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current mode is. Call Hold PT/PS HOLD TRANSFER 5 Press HOLD, or press TRANSFER and then enter 5. SLT 5 Press Recall/ hookswitch. Enter 5.

16 .4 During a Conversation Call Hold Retrieve PT/SLT/PS At the holding extension (Call Hold Retrieve) (CO) INTERCOM 5 Off-hook. Press flashing CO or INTERCOM, or enter 5. Talk. To retrieve an outside call from another extension only Regular Hold (Call Hold Retrieve Specified with a held line number) (CO) 5 3 held line no. Off-hook. Press CO, or enter number (3 digits). 53 and then held line Talk. To retrieve an intercom call or outside call from another extension only Regular Hold (Call Hold Retrieve Specified with a holding extension number) 5 (DSS) holding extension no. Off-hook. Enter 5. Press DSS or dial holding extension number. Talk. The CO or INTERCOM button light shows the current status as follows: Regular Hold mode Flashing green slowly: Your held call Flashing red: Another extension s held call Exclusive Call Hold mode Flashing green rapidly: Your held call Red on: Another extension s held call Hold Mode Change (PT only) After pressing the HOLD button, if you press the HOLD button again, the status switches from the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode to the Regular Hold mode.

17 .4 During a Conversation For simple operation, you can automatically hold a call by pressing another CO, G-DN or INTERCOM button, only if preprogrammed. (Automatic Call Hold) Consult your dealer. Call Park You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked call. You can use this feature as a transferring feature. A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call Park button and Call Park (Automatic Park Zone) button have been established, you can select either way to park by simply pressing the corresponding button. When a call is parked automatically, or more than one call has been parked at the same time, you need to specify the parking zone number to retrieve the required call. To set PT/PS (Call Park) Press Call Park. PT/PS TRANSFER 5 2 parking zone no. Specified Auto Press TRANSFER. Enter 52. Enter a specified parking zone number (2 digits) or press to park at an idle parking zone automatically. If you hear a busy tone, enter another parking zone number or press again. SLT 5 2 parking zone no. Press Recall/ hookswitch. Enter 52. Enter a specified parking zone number (2 digits). If you hear a busy tone, enter another parking zone number.

18 .4 During a Conversation Call Park Retrieve PT/PS (Call Park) Press a flashing Call Park. PT/SLT/PS 5 2 stored parking zone no. Off-hook. Enter 52. Dial stored parking zone number (2 digits). Talk. If a call is parked automatically, confirm the parking zone number on the display. If you hear a reorder tone when retrieving a parked call, there is no held call. Confirm the stored parking zone number. After you park a call, you can perform other operations. Customizing Your Phone 3..3 Customizing the Buttons Create or edit a Call Park button or Call Park (Automatic Park Zone) button..4.3 Call Splitting When talking to one party while the other party is on hold, you can swap the calls back and forth (alternately).

19 .4 During a Conversation To alternate between the parties leaving one party on hold temporarily PT/PS TRANSFER (DSS) extension no. TRANSFER Press TRANSFER. Press DSS or dial the other party's extension number. Talk to the other party. Press TRANSFER. Talk to the original party. The other party will be on hold. SLT extension no. Press Recall/ hookswitch. Dial the other party's extension number. Talk to the other party. Press Recall/ hookswitch. Talk to the original party. The other party will be on hold. To leave the conversation and then let the two parties talk PT/PS TRANSFER (DSS) extension no. TRANSFER Press TRANSFER. Press DSS or dial the other party's extension number. Talk to the other party. Press TRANSFER.

20 .4 During a Conversation SLT extension no. Press Recall/ hookswitch. Dial the other party's extension number. Talk to the other party. Press Recall/ hookswitch..4.4 Call Waiting Answering Call Waiting in the PBX Answering Call Waiting from the Telephone Company Answering Call Waiting in the PBX, a call waiting tone or voice announcement through the speaker or the handset occurs, then an outside call has received or another extension is letting you know another call is waiting. You must activate this feature to use it. (Default: Enable Tone) You can answer the second call by disconnecting () or holding (2) the current call.. To disconnect the current call and then talk to the new party PT/SLT/PS While hearing a tone Off-hook. Talk to the new party.

21 .4 During a Conversation 2. To hold the current call and then talk to the new party PT/PS While hearing a tone HOLD (CO) INTERCOM Press HOLD. Press CO or INTERCOM. Disregard this step if both parties are extensions. Talk to the new party. SLT While hearing a tone 5 Press Recall/hookswitch. Enter 5. Talk to the new party. After talking to the new party (second call), you can disconnect (2.) or holding (2.2) it and then retrieve the first call. 2. To disconnect the second call and then talk to the original party PT/PS (CO) INTERCOM Off-hook. Press CO or INTERCOM. Talk to the original party. PT/SLT/PS 5 Off-hook. Enter 5. Talk to the original party.

22 .4 During a Conversation 2.2 To hold the second call and then talk to the original party After holding it, you can talk to the original party. Then, you can disconnect it and then talk to the new party again. PT/PS (CO) HOLD INTERCOM Press HOLD. Press CO or INTERCOM. Talk to the original party. Disregard this step if both parties are extensions. (CO) INTERCOM Off-hook. Press CO or INTERCOM. Talk to the new party. SLT 5 Press Recall/hookswitch. Enter 5. Talk to the original party. 5 Off-hook. Enter 5. Talk to the new party. Depending on the other party s telephone, the "Off-Hook Call Announcement (OHCA)" and the "Whisper OHCA" features can be used. You can talk to the other party through the speaker and the microphone (OHCA) or you can receive an announcement through the handset (Whisper OHCA), if you are having a conversation using the handset. The caller s name or number is displayed for five seconds in ten second intervals while waiting to be answered.

23 .4 During a Conversation.4.5 Multiple Party Conversation Conference Unattended Conference Leaving Three-party Conference Privacy Release Conference You can add one or more parties to your conversation. To establish a conference call PT/PS CONF TRANSFER desired phone no. CONF Press CONF or TRANSFER. Dial desired phone number. Talk to the new party. Press CONF. Talk with multiple parties. Seize CO line before dialing outside phone number. PT/PS TRANSFER desired phone no. TRANSFER 3 Press TRANSFER. Dial desired phone number. Talk to the new party. Press TRANSFER. Enter 3. Seize CO line before dialing outside phone number. Talk with multiple parties.

24 .4 During a Conversation SLT desired phone no. 3 Press Recall/ hookswitch. Dial desired phone number. Talk to the new party. Press Recall/ hookswitch. Enter 3. Seize CO line before dialing outside phone number. Talk with multiple parties. To establish a conference call when receiving a call from an outside party during a twoparty conversation PT/PS While hearing a call waiting tone CONF HOLD (CO) TRANSFER Press HOLD. Press the flashing CO. Talk to the new party. Press CONF or TRANSFER. CONF (CO) INTERCOM TRANSFER 3 Press the flashing CO or INTERCOM corresponding to the original party. Talk to the original party. Press CONF, or press TRANSFER and then enter 3. Talk with multiple parties.

25 .4 During a Conversation To add four or more parties to a conference PT/PS To continue CONF desired phone no. CONF Press CONF. Dial desired phone number. Talk. Press CONF. Talk. Seize CO line before dialing outside phone number. To add an outside party on hold to a conference PT/PS During a 3- to 7-party conference CONF CONF (CO) Press CONF. Press the flashing CO corresponding to the party on hold. Press CONF. Talk with multiple parties. To talk to two parties alternately in a three-party conversation PT/PS TRANSFER Press TRANSFER. SLT Press Recall/hookswitch.

26 .4 During a Conversation To disconnect one party and then talk to the other in a three-party conversation PT/PS (CO) TRANSFER FLASH/ RECALL INTERCOM Press TRANSFER once or twice to establish a conversation with the party to be disconnected. Press FLASH/RECALL.* Press the flashing CO or INTERCOM corresponding to the party on hold. Talk. The other party will be put on hold. * In this case, the FLASH/RECALL button on a proprietary telephone must be in the Flash/ Recall mode. During a three-party conversation, pressing the TRANSFER button or Recall/hookswitch alternates between the two other parties in the conversation. You can have a conference with a maximum of eight parties (comprising intercom or CO lines) simultaneously. involving four or more parties, you cannot disconnect one party and maintain the conversation with the other parties. Customizing Your Phone 3..3 Customizing the Buttons Create or edit a Conference button.

27 .4 During a Conversation Unattended Conference The other parties can continue their conversation. To leave a conference PT/PS During a 3- to 7-party conference CONF Press CONF. To return while others are talking PT (CO) INTERCOM Press flashing green CO or INTERCOM. To complete a conversation PT/SLT/PS Time limit Both parties will hear an alarm tone before a specified timeout. The originating extension will hear an alarm tone before timeout. The call is disconnected when the time runs out unless the originating extension returns to the conference. Customizing Your Phone 3..3 Customizing the Buttons Create or edit a Conference button.

28 .4 During a Conversation Leaving Three-party Conference The other two parties can continue their conversation. To leave a conference PT/PS During a three-party conference TRANSFER Press TRANSFER. SLT During a three-party conference Press Recall/hookswitch. To complete a conversation PT/SLT/PS

29 .4 During a Conversation Privacy Release You can let a third party join your current outside call. To set PT/PS (S-CO) Press green S-CO. Ask the third party to perform the step below. (S-CO) Press flashing green S-CO within 5 seconds. Talk. A three-party conversation is now established. To prolong, press S-CO again. Only an S-CO button can be used for this operation..4.6 Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. To set/cancel PT AUTO ANS MUTE VOICE CALL MUTE Press MUTE.

30 .4 During a Conversation The AUTO ANS/MUTE or VOICE CALL/MUTE button light shows the current status as follows: Off: Normal Flashing red: Mute If mute is used during OHCA, it will become Handset Mute..4.7 Off-hook Monitor You can let other people in the room listen to the conversation through the speaker while continuing the conversation using the handset. To set/cancel PT using the handset SP-PHONE Press SP-PHONE. The SP-PHONE button light shows the current status as follows: Off: The voice is heard through the handset. On: The voice is heard through the speaker and the handset. This feature is controlled work by programming. Ask your manager. This feature may not be available with certain proprietary telephones. For more details, consult your dealer. Hands-free operation You can have a conversation in hands-free mode using the SP-PHONE button. You can perform other tasks simultaneously. Helpful hints for hands-free operation: If it is difficult to hear the other party s voice; Raise the sound level using the Speaker Volume Control. If the other party has difficulty hearing you; Lower the sound level. Absorbing echoes; Using this unit in a room which has curtains or carpeting or both. To avoid missing part of the conversations; If you and the other party speak at the same time, parts of your conversation will be lost. To avoid this, speak alternately.

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