CONTRACTORS NOW AZ PHASE 1 REPORT CONTRACTORS FROM A TO Z CONCEPT RISKS REVENUE FLOW OPERATIONS VIABILITY DOCUMENT SET MISC. FORMS PREPARED BY:

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1 CONTRACTORS NOW AZ CONTRACTORS FROM A TO Z PHASE 1 REPORT CONCEPT RISKS REVENUE FLOW OPERATIONS VIABILITY DOCUMENT SET PREPARED BY: MISC. FORMS

2 Concept Contractors Now AZ will stand as a leader at the forefront of the new economy. This company will benefit both the consumer and the working professional, while encouraging the development of sustainable local commerce. Contractors Now AZ will function as a networking center within which residents can easily connect with local, experienced, and evaluated professionals. Local residents contact the network as clients either through an in-person visit, a phone call or a browse through the Contractors Now AZ website. Their needs are then matched with a reputable professional who is available for immediate hire. Unlike other contracting services that deal mostly with general labor and construction, Contractors Now AZ caters to several niche markets and services that are typically more difficult to find within the area. From aviation mechanics to zoologists, pit bull sitters to jewelers, and everything in between, locals don t have to travel far to connect with the people they need. To deliver an incredible client experience, Contractors Now AZ handles all client communication; from marketing to money transactions to follow-up calls. This process allows contracted professionals time and energy to provide clients with superbly performed projects each and every time.

3 Risk Contractors Now AZ will primarily function as a type of general contracting service that networks clients with local, specialized professionals. This nature of business exposes the company to many different liability scenarios. Risk analysis is strongly influenced by random and varying work order locations and the type of work performed. To cover most scenarios, the following insurance policies should be acquired: Business Owners Insurance General Liability Insurance Professional Liability Insurance Liability Insurance for Subcontractor Negligence Workers Compensation Insurance These types of policies should effectively protect the holdings of Contractors Now AZ in the event of any unforeseen, unfortunate incident that negatively affects employees, associates and/or shared clients. Part of the evaluation process used by Contractors Now AZ takes into consideration a contracted professional s own business insurance policies. Companies and independent contractors with their own policies are given a higher vote of confidence when matched with an appropriate client.

4 Revenue Flow Happy Client Overhead Payroll Contractors Now AZ, LLC Happy Professional Profits An earned percentage of the total cost of each contract and monthly membership fees from associate professionals, along with low overhead and payroll expenses, make Contractors Now AZ, LLC a profitable business model.

5 Operations Happy Client Clients contact the company inperson, online or over the phone. They then create a client profile either on their own or with a trained, friendly consultant. Happy Staff Happy Professionals Client orders are matched with a member of our professional associate network.,, then a work order is placed and scheduled with one of our contractors. The contracted professionals of the Contractors Now AZ network are carefully chosen for their skill levels, customer service attitudes and reputations. Once a client s work order is reported complete, the company will make contact to follow-up on the service provided and gather reviews for use during performance evaluations, for both Contractors Now AZ and their contracted professionals.

6 Operations Step one: Choose POS provider that: Allows online, real-time scheduling with secure, remote access; Collects data and generates statistical reports; Integrates transaction processes and merchant services; Is compatible with the company website design & hosting; Comes with billing, payments and p&l scheduling/forecasting Step two: Build fully functioning website; Design, development and hosting; Integrate POS system for transactions and scheduling; Target split-site design towards clients & contractors separately; Link to social media and blog articles Step three: Hire and train a staff: Information Technology: Website, POS & phone maintenance; CSR(s): Psychology backgrounds preferred, phone and web positions to process orders and handle client/contractor issues in ways that properly represent company principles and standards; Sales: Contractor Recruitment; salary + bonuses. Client Work Order Sales; hourly + commission; Operational Systems Supervisor: Oversees flow of clients, contractors, employees, work orders, revenue and operational growth Step four: Begin soliciting contractors: Network through established organizations; Advertise through print, radio & digital media; Actively recruit through referrals & community involvement Step five: Implement marketing campaigns geared towards clients: Utilize print, radio & digital media; Cultivate strong audience through social media & inbound marketing; Pull potential clients to website and make contact with opt-ins & surveys with rewards Launch Contractors Now AZ!

7 Viability Who are the customers of Contractors Now AZ, LLC? The Contracted Professionals Freelancers, Solo-preneurs, or Small Business Owners Specially skilled professionals who service specific geographical areas Those who want to expand their own business, and are looking for efficient ways to do so Those who are willing to pay into a membership network that offers them the support of a full business staff without the energy expense of doing it all by themselves The Local Clients Residents with income levels and time restraints that merit hiring professionals to handle a variety of issues Homeowners, seniors, families, single individuals and small businesses Tech savvy, modern consumers who would rather place a work order through an app on their phone than pick a number from the phone book Tightly scheduled clients who applaud transparency and authentic customer service Are those people in Arizona? YES! According to Intuit, a software data analysis company, over half of the population will be contracted workers by the year 2020 Consumer markets are again starting to value local economies and regionally sourced, quality goods and services, while embracing evolving technology 15% of the population is over age 65, but not all senior citizens are fully retiring, and are instead maintaining some sort of income generating work The median family income in Arizona for the past six years is over $50k per year Average home value of owner occupied houses between 2008 & 2012 was over $175k Arizona s population and economy are poised for exponential growth over the next decade

8 Document Set Letterhead Awaiting logo and graphic design Letter of Introduction Written as a friendly, professional note from Jon Mission Statement No document formatting Contractor Inquiry Document Used as initial sign-up form, as well as to generate leads and prospects

9 Jonathan Fishback Owner, Operator 928/ Future Logo Placeholder 3250 N. Highway 89, Prescott, AZ Contractors Now AZ, LLC Contractors from A to Z 928/ N. Hwy 89, Prescott, AZ 86301

10 Placeholder for logo banner Awaiting graphic design work Well, hello there! Have you noticed a lot more independent business owners, freelancers and contractors on your scene lately? I ve noticed that, too, and I ll bet that the surge in competition will do at least one of the following two things for your business: 1.) It will force you and your business to adapt and grow in new ways to remain viable and profitable Or, perhaps 2.) It will slowly suffocate your operation to the point where it s no longer plausible for you to remain in business I d like to make sure that #2 never, ever happens to your business. To do that, I can offer you access to a support network that provides your business with all the essential tools you ll need to stay competitive in this changed economy. Oh, and please know that [Name of Business/ Business Owner] was not a random choice for me. I contacted you on purpose, and I d like to tell you why. My company, Contractors Now AZ, LLC, specializes in satisfying the numerous niche markets that exist within Arizona. The Prescott and Sedona areas are the first markets to open for local client advertisements, with campaigns set to launch in January I really think you d be a great addition to the network. Our goal is to ensure that Arizona residents don t always have to travel west or order online from abroad to get the goods and services that they need. We do that right here in all the incredible communities spread across our deserts! Nor do we believe that our residents should have to randomly choose from endless internet lists or (dare I say it..) sift through a phone book. We want to provide the local residents, our potential shared clients, with a modern and convenient way to find and immediately access the professionals they want and need from their own local areas. I hope I ve sparked your curiosity, and I have a feeling you may want to visit our website. Here s the link: [WEB ADDRESS] [BARCODE] Thanks for your time, and please let me know if you think Contractors Now AZ could help support your business in our local economy. We re ready any time you are. Have a great day! Jonathan Fishback Owner & Operator Contractors Now AZ, LLC Contractors from A to Z 928/ N. Hwy 89, Prescott, AZ 86301

11 Mission Statement Contractors Now AZ, LLC stands to support and nurture the new economies of Arizona by enhancing connectivity between highly skilled, specialized niche professionals and local residents in need of their goods and services. With balance at the forefront of consideration, Contractors Now AZ strives to offer both clients and contracted professionals consistently superb customer service, full transparency and an open door policy when something s amiss. The goal is to empower our local consumer and cultivate their confidence in our local professionals. Through cooperation, competition and compassionate dedication, Contractors Now AZ endeavors to create a community of greatness.

12 Placeholder for logo banner Awaiting graphic design work Contractors Now AZ, LLC is now accepting applications for our network of local, highly-specialized professionals, freelancers, independent contractors and small business owners. Do you consider yourself more of a flagstone patio designer than a bricklayer? Or, perhaps you re specifically a pit bull pet sitter; maybe you own a small mental health practice that caters to very unique individuals This is the network for you. Visit our website to learn more! Catch up with us on social media, and get tons of freebies inside our posts, blogs, videos and newsletters. [WEBSITE LINK] [BARCODE] You can easily sign up on our website, during a phone call to one of our expert customer service representatives or account managers, or you can fill out the bottom of this form and stop into our office for a visit. Contractors Now AZ, LLC Contractors from A to Z Your actual name: Your business or opera ng name: Descrip on of goods or services provided: Address: Phone number: Alt. Phone number: Experience, background, por olio projects or references that prove you can do what your descrip on says you can: Desired number of contracts per week: Are you insured? Y: N: Expected compensa on per contract: Desired geographical area to cover: Your website, & social media: Contractors Now AZ, LLC Contractors from A to Z 928/ N. Hwy 89, Prescott, AZ 86301

13 Forms For the state of Arizona Articles of Organization, LLC Statutory Agent Acceptance Member Structure Attachment For the Federal Government Register online for an instant employer identification number (EIN) All forms delivered separate from this report

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