CONTENT CORPORATE PROFILE

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2 CONTENT Vision and Mission... 3 History... 4 Management Team... 5 Manpower... 6 Leveraging The Power of IT... 7 Services... 8 Poliklinik Penawar Penawar Pharmacy & Supply Penawar Community Academy Penawar Occupational Health Services Penawar Marine Health Services Penawar In-House Clinic / Visiting Medical Officer Penawar Public Health Services Hospital Penawar Contact Appendix I Appendix II Appendix III 2

3 VISION AND MISSION Vision To provide the best value medical care in the most effective and efficient way and providing conveniently accessible medical care to as many populace as possible. We embark on this mission by providing highly skilled medical officers, highly trained staff, a wide range of primary healthcare services and a web-based application for pertinent and accurate patient data retrieval Mission To make available our primary care and allied services nationwide and strive to be the preferred provider of medical care in the communities we serve. 3

4 HISTORY From a vision of one man wanting to bring quality healthcare closer to the community, it started with his first GP clinic POLIKLINIK PENAWAR in Tampoi, Johor, Malaysia within an area of lower middle-class community caterring to the medical needs of families in that area. That was in August In August 1993, the second POLIKLINIK PENAWAR opened in the Skudai area catering to the needs of the academia of Universiti Technology of Malaysia and its surrounding communities. It operated 24 hours. From the onset of the second clinic, highly qualified doctors were selected and employed rather than the usual partnership arrangement. This is to ensure continuity of business expansion and reduce the risk of partner dispute which can lead to the demise of services. From then on, there was no looking back. The business was incorporated in June 1994 as Kumpulan Perubatan Penawar Sdn Bhd (KPP) with its own management team and Board of Directors. This promotes further expansion with the vision of the company's directors being implemented by its team of management. Now with its team of assertive and energetic workforce, the company has transformed itself from its single practice GP in the beginning into a well-organised and reputable corporation. Its professionally trained team provided efficient and dedicated services to the general public as well as to corporate clients. The range of services provided now has expanded to other related medical services like Pharmacy, Psychiatric Specialist Clinic, a community Hospital, Occupational Health Services, Dialysis Centre and many more. The continous support it received will ensure its team to strive to provide even better service in the future. 4

5 MANAGEMENT TEAM Kumpulan Perubatan Penawar Sdn Bhd is headed by dynamic Directors and supported by a team of abled, dedicated and experienced workforce. The focus is on creating and maintaining an effective and efficient commercially-responsive operating healthcare services. In this regard, various measures and standard operating procedures have been introduced to reflect the character of the organization as a customer focused entity. Regular meetings and brainstorming sessions are conducted to address needs of our panel companies and customers. In our search for excellence and enhancement of service levels, close rapport is fostered with panel companies to monitor their requirements. Regular trainings are also conducted to keep the staff abreast with the changing technology, automation and computerization. 5

6 MANPOWER MEDICAL OFFICERS All our clinics are run by experienced Medical Officers and are registered with the Malaysia Medical Council (MMC). Administration of clinics is run by our trained staff ranging from the registration, data input to billing of patients. This allows our doctors to focus solely on patient care. Adhering strictly to our Company's Medical Officer code of conduct by practicing the "4-Cs", i.e. Clinical Competence, Patient Care, Courtesy and Good Communication. STAFFING Our main staff consists of State Registered Nurse (SRN) and nursing aides who provide services directly to our patients and assist our Medical Officers professionally. Our training unit conducts regular training to all our resident staff to ensure their competence in all clinical operation aspects from providing nursing aide to dispensing of medication and also administrative work. Our staff abide by the code of "TRUST" which mean their aim is to provide complete medical assistance including follow-up services such as sending out reminders and offering suggestions. SUPPORTING STAFF Our support staff at our headquarters provide ancillary services to our clients. Other than assisting our clinic staff, they also provide training for clients, medical related consultations, coordinate on-site programs, provide customer service other things. These Clinic support includes medication and disposable item supply to all our clinics and also provides training to upgrade our staff to the highest professional level. We also train to our billing staff to ensure production of accurate and reliable invoices and customers feedback are looked into plus many other functions. The department at the headquarters are divided into clinic operation, accounts, admin, human resource, inventory, maintenance, IT and customer service. These departments plan and coordinate the operation of the company services. 6

7 LEVERAGING THE POWER OF IT To deliver quality medical service, speedy and accurate access to medical information or record is paramount. A compromise in any one of these two components will lead to inevitable disaster. Consequently, we have designed, built and refined our information systems architecture (hardware and software) around the requirement that all relevant medical information is made available accurately and with no perceptible delay, regardless of the location of the branch. KPP demands this not only at the doctor-to-patient level (micro level) but also at the organization-toorganization level (macro level). KPP has adopt MediNET ( an application service provider (ASP) that serves the healthcare community intergrate their business process into a body of practice that transcends role and industry boundaries. Corporate clients will also benefit from advanced web-base implementation, which allows real time, online access to billing, medical leave and employee medical records. Corporate administrators now need only to deal with one source even if their own operations cover a wide geographical area. Our very own internal IT Department was created to make all this possible so that you can focus your resources on your own core competencies without having to deal with yet another administrative time-waster. At KPP, we believe that comprehensive healthcare does not stop at curing the sick. It must also facilitate those who deal with us. Comprehensive healthcare includes reducing the burden of our client's administrative tasks. Our objective is to make dealing with us a pleasant and efficient experience. 7

8 SERVICES Kumpulan Perubatan Penawar Sdn Bhd strives to be a one-stop consultant and provider via more service centers for the community. o Poliklinik Penawar o Hospital Penawar o Occupational Health Services o Penawar Medical Supply o Penawar Marine Health Services o Penawar Consulting o Penawar Community Academy o Penawar Public Health Services o In-house Clinic / Visiting Medical Officer o Medical Emergency & Ambulance Services o Penawar Laboratory o Penawar Physiotherapy & Occupational Therapy Centre 8

9 POLIKLINIK PENAWAR The Group owns a chain of medical practices known as Poliklinik Penawar with strategically located branches throughout the country. These clinics are scattered all over Malaysia and deal with all aspects of medically related activities. A central Management Team administers the daily operation. They are supported by experts in areas of administration, finance, pharmaceutical products, corporate health services and information technology. All clinics are electronically linked-up with a computer networking system called MediNET that has been installed to enable correct and on time billing to our panel companies and to provide a comprehensive patient database with restricted access for medical purposes. Kindly refer to the Appendix II for our latest List of Branches Our Services o Dermatology o Ear, Nose & Throat Care (ENT) o FOMEMA o General Medicine o Medical Examination for various requirements - general, employment and Haji packages o Minor Surgery o Paediatric Services o Panel of SOCSO Equipment & Facilities o ECG Machine o Laboratory Tests o Minor Surgery and Local Anaesthesia o Nebulizer Machine o Precision QID Glucometer o Suction Machine o Ultrasound Machine o Wheel Chair o X-ray Machine - only available at Masai, Tmn Universiti, Pandan, Kota Tinggi, Pontian, Senai branches 9

10 CHARGES LISTING MEDICAL TREATMENT RM Consultation RM RM Medication for children RM RM Medication for adults RM RM Injections RM RM Minor surgery RM RM Nebulizer for asthma RM RM Wound dressing RM RM IMMUNIZATIONS PENTEXIM Injection RM (4-in-1: Tetracoq,DPT (Hib + Oral Polio) & DBT + Oral Bolio (Booster) ATT (Tetanus) RM Measles RM Hepatitis RM RM Rubella RM MMR (3-in-1 Measles, Mumps & Rubella) RM Pneumonia RM INVESTIGATIONS E.C.G RM ULTRASOUND RM CHEST X-RAY RM IUCD RM PAP SMEAR RM NIGHT CHARGES (FOR 24 HOURS CLINIC) INCLUDING PUBLIC HOLIDAY From p.m a.m : RM RM From a.m a.m : RM RM

11 Medical Examination Packages CODE MEDICAL EXAMINATION PACKAGES PRICE ME01 ME02 ME03 - Physical Examination & Medical History Taking - Urine FEME (sugar,protein,bacteria,bilirubin,specific gravity,ketone) RM Physical Examination & Medical History Taking - Urine FEME (sugar,protein,bacteria,bilirubin,specific gravity,ketone) RM Urine Drugs (Cannabinoids & Morphine) - Physical Examination & Medical History Taking - Urine FEME (sugar,protein,bacteria,bilirubin,specific gravity,ketone) - Chest X - Ray RM ME04 ME05 ME06 ME07 ME08 ME09 - Physical Examination & Medical History Taking - Urine FEME (sugar,protein,bacteria,bilirubin,specific gravity,ketone) - Urine Drugs (Cannabinoids & Morphine) - Chest X - Ray - Physical Examination & Medical History Taking - Urine FEME (sugar,protein,bacteria,bilirubin,specific gravity,ketone) - Blood Group & Rh - Haemoglobin - Physical Examination & Medical History Taking - Urine FEME (sugar,protein,bacteria,bilirubin,specific gravity,ketone) - Blood Group & Rh - Haemoglobin - Chest X - Ray - Physical Examination & Medical History Taking - Urine FEME (sugar,protein,bacteria,bilirubin,specific gravity,ketone) - Chest X - Ray - Full Blood Count - Physical Examination & Medical History Taking - E.C.G - Chest X Ray - General Screening 3 (Haematology, Coronary Risk, Diabetic Screen, Renal Screen, Bone/Joints, Liver Screen, Thyroid Screen, Tumour Marker- AFP, - STD Screen, Urinalysis) - Physical Examination & Medical History Taking - E.C.G - Chest X Ray - General Screening 2 (Haematology, Coronary Risk, Diabetic Screen, Renal Screen, Bone/Joints, Liver Screen, Thyroid Screen, STD Screen, Urinalysis) RM RM RM RM RM RM

12 Medical Examination Packages CODE MEDICAL EXAMINATION PACKAGES PRICE ME10 - Physical Examination & Medical History Taking - E.C.G RM Chest X Ray - General Screening 1 (Haematology, Coronary Risk, Liver Screen, Urinalysis, STD Screen) ME11 - Physical Examination & Medical History Taking - Chest X Ray RM General Screening 1 (Haematology, Coronary Risk, Liver Screen, Urinalysis, STD Screen) ME12 - Physical Examination & Medical History Taking - General Screening 1 (Haematology, Coronary Risk, Liver Screen, RM Urinalysis, STD Screen) LABORATORY TEST DESCRIPTION (General Screening) Haematology Test Bone / Joint Profile Haemoglobin (Hb) Uric Acid Total Red Blood Cells (RBC) Calcium Pack Cell Volume (PCV) Phosphorus MCV, MCH, MCHC Rheumatoid Arthritis Factor (RAF) (in Gens3) Total White Blood Cell (TWBC) 5 Part Differential Count Serology Test (in Gens2&3) Platelet Count Hepatitis Bs Antigen Blood Grouping (ABO/Rh) Hepatitis Bs Antibody Hepatitis A IgG Antibody (HAV IgG Ab) Coronary Risk Total Cholesterol Thyroid Screen HDL Cholesterol Free T4 LDL Cholesterol Total Cholesterol/HDL Cholesterol Ratio Sexually Transmitted Disease (STD) Triglycerides VDRL & Titre TPHA (if VDRL Positive) Diabetic Screen HIV I /II Antibodies (in Gens3) Glucose (Fasting) Tumor Maker Liver Profile Alpha-Fetoprotein (AFP) Total Bilirubin Total Protein Urinalysis Albumin Urine FEME (sugar, protein, bacteria, bilirubin, specific Globulin gravity, ketone) Albumin / Globulin Ratio Alanine Aminotransferase (ALT) Aspartate Aminotransaminase (AST) Gamma Glutamyl Transpeptidase (GGT) Alkaline Phosphatase Renal Profile Urea Creatinine Sodium, Potassium, Chloride (in Gens2&3) 12

13 Medical Examination Packages ANNUAL MEDICAL PACKAGES 2013 S/ Comprehensive Packages And Pricing N 1 Annual Check-up Package A - RM Physical Examination 2. Urine & Blood Test: Haematology Tests - Haemaglobin (Hb), Total Red Blood Cells (TRBC) - Heam Indicies (PCV, MVC, MCH and MCHC), Total White Blood Cell (TWBC) - 5 Part Differential Count, Platelet Count, Blood Grouping (ABO/Rh) Coronary Risk - Total Cholesterol, HDL Cholesterol, LDL Cholesterol - Total Cholesterol/HDL Cholesterol Ratio, Triglycerides Diabetic Screen - Glucose (Fasting) Liver Profile - Total Bilirubin, Total Protein, Albumin, Globulin, Albumin / Globulin Ratio - Alkaline Phosphatase, Alanine Aminotransferase (ALT) - Aspartate Aminotransaminase (AST) - Gamma Glutamyl Transpeptidase (GGT) Renal Profile - Urea, Creatinine, Sodium, Potassium, Chloride Bone Joint Profile - Uric Acid, Calcium, Phosphorus Urinalysis - Urine FEME 2 Annual Check-up Package B-RM Physical Examination 2. Urine & Blood Test: Haematology Tests - Haemaglobin (Hb), Total Red Blood Cells (TRBC) - Heam Indicies (PCV, MVC, MCH and MCHC), Total White Blood Cell (TWBC) - 5 Part Differential Count, Platelet Count, Blood Grouping (ABO/Rh) Coronary Risk - Total Cholesterol, HDL Cholesterol, LDL Cholesterol - Total Cholesterol/HDL Cholesterol Ratio, Triglycerides Diabetic Screen - Glucose (Fasting) Liver Profile - Total Bilirubin, Total Protein, Albumin, Globulin, Albumin / Globulin Ratio - Alkaline Phosphatase, Alanine Aminotransferase (ALT) - Aspartate Aminotransaminase (AST) - Gamma Glutamyl Transpeptidase (GGT) Renal Profile - Urea, Creatinine, Sodium, Potassium, Chloride Bone Joint Profile - Uric Acid, Calcium, Phosphorus Serology Test - Hepatitis Bs Antigen, Hepatitis Bs Antibody Viral Studies - RPR (VDRL), TPHA (if RPR positive), HIV 1 & 2 Antibody Urinalysis - Urine FEME 13

14 3 Annual Check-up Package C-RM Physical Examination 2. Urine & Blood Test: Haematology Tests - Haemaglobin (Hb), Total Red Blood Cells (TRBC) - Heam Indicies (PCV, MVC, MCH and MCHC), Total White Blood Cell (TWBC) - 5 Part Differential Count, Platelet Count, Blood Grouping (ABO/Rh) Coronary Risk - Total Cholesterol, HDL Cholesterol, LDL Cholesterol - Total Cholesterol/HDL Cholesterol Ratio, Triglycerides Diabetic Screen - Glucose (Fasting) Liver Profile - Total Bilirubin, Total Protein, Albumin, Globulin, Albumin / Globulin Ratio - Alkaline Phosphatase, Alanine Aminotransferase (ALT) - Aspartate Aminotransaminase (AST) - Gamma Glutamyl Transpeptidase (GGT) Renal Profile - Urea, Creatinine, Sodium, Potassium, Chloride Bone Joint Profile - Uric Acid, Calcium, Phosphorus Serology Test - Hepatitis Bs Antigen, Hepatitis Bs Antibody Immunology Test - Free thyroxine (FT4), Thyroid Stimulating Hormone (TSH) Viral Studies - RPR (VDRL), TPHA (if RPR positive), HIV 1 & 2 Antibody Urinalysis - Urine FEME 4 Annual Check-up Package D-RM Physical Examination 2. Urine & Blood Test: Haematology Tests - Haemaglobin (Hb), Total Red Blood Cells (TRBC) - Heam Indicies (PCV, MVC, MCH and MCHC),Total White Blood Cell (TWBC) - 5 Part Differential Count, Platelet Count, Blood Grouping (ABO/Rh) Coronary Risk - Total Cholesterol, HDL Cholesterol, LDL Cholesterol - Total Cholesterol/HDL Cholesterol Ratio, Triglycerides Diabetic Screen - Glucose (Fasting) Liver Profile - Total Bilirubin, Total Protein, Albumin, Globulin, Albumin / Globulin Ratio - Alkaline Phosphatase, Alanine Aminotransferase (ALT) - Aspartate Aminotransaminase (AST) - Gamma Glutamyl Transpeptidase (GGT) Renal Profile - Urea, Creatinine, Sodium, Potassium, Chloride Bone Joint Profile - Uric Acid, Calcium, Phosphorus Serology Test - Hepatitis Bs Antigen, Hepatitis Bs Antibody Immunology Test - Free thyroxine (FT4), Thyroid Stimulating Hormone (TSH) Tumour Marker Studies - Alpha Fetoprotein (AFP), Carcinogenic Embryonic Antigen (CEA) Viral Studies - RPR (VDRL), TPHA (if RPR positive), HIV 1 & 2 Antibody Urinalysis - Urine FEME 14

15 5 Annual Check-up Package E-RM Physical Examination 2. Urine & Blood Test: Haematology Tests - Haemaglobin (Hb), Total Red Blood Cells (TRBC) - Heam Indicies (PCV, MVC, MCH and MCHC), Total White Blood Cell (TWBC) - 5 Part Differential Count, Platelet Count, Blood Grouping (ABO/Rh) Coronary Risk - Total Cholesterol, HDL Cholesterol, LDL Cholesterol - Total Cholesterol/HDL Cholesterol Ratio, Triglycerides Diabetic Screen - Glucose (Fasting) Liver Profile - Total Bilirubin, Total Protein, Albumin, Globulin, Albumin / Globulin Ratio - Alkaline Phosphatase, Alanine Aminotransferase (ALT) - Aspartate Aminotransaminase (AST) - Gamma Glutamyl Transpeptidase (GGT) Renal Profile - Urea, Creatinine, Sodium, Potassium, Chloride, Bone Joint Profile - Uric Acid, Calcium, Phosphorus Serology Test - Hepatitis Bs Antigen, Hepatitis Bs Antibody, Hepatitis A IgG Antibody Immunology Test - Free thyroxine (FT4), Thyroid Stimulating Hormone (TSH) Tumour Marker Studies - Alpha Fetoprotein (AFP) - Carcinogenic Embryonic Antigen (CEA) - Prostate Specific Antigen (PSA) - for Male - CA for Female Viral Studies - RPR (VDRL), TPHA (if RPR positive), HIV 1 & 2 Antibody Urinalysis - Urine FEME SERVICES TERM & CONDITION : Quotation validity period - 3 months Pre-arrange program or walk-in with Guarantee Letter Invoice will be sent after program or at the end of the month Payment within 30 days from the date invoice received 15

16 Medical Examination Packages ADDITIONAL TEST & PRICING AVAILABLE IN POLIKLINIK PENAWAR URINE TEST FOR DRUGS No Individual Urine Drug Test Price 1 Urine Morphine (Opiate/Heroin/Codeine) RM Urine Cannabinoids (THC, Marijuana) RM Urine Amphetamines RM Urine Cocaine RM Urine Phencyclidine (PCP) RM20.00 No Package Urine Drug Test Items Price 1 Urine Morphine & Cannabinoids RM Urine Morphine, Cannabinoids & Amphetamines RM50.00 No Individual Test Items Price 1 Blood Alcohol RM Urine Drug Confirmation (after positive results) RM / urine ADDITIONAL SERVICES To save your company precious time, we also provide on-site medical check-up. This service is meant to save your company lost time of employees having to travel out from the factory / company as we have our own laboratory personnel in the team to cater for your industrial requirements. Among the services provided on-site are: Drugs Screening Pre-employment Medical Examination Annual Medical Examination Medical Surveillance Medical Health Screening Pre-arranged Vaccinations This on-site arrangement comes with details as below: Onsite medical examination - additional RM per day (office hours only) Conducted by Penawar Medical Team consist of Doctor, lab technician and nurses/assistants Numbers of Patient - 30 pax and above (maximum 60 pax per day depending on the type of medical examination) 16

17 Panel Company Currently we are panel to 2000 companies. Panel Application can be forwarded to us via form (Please refer to Appendix I) Panel appointment with Penawar can be obtained simply by filling up the Panel Application Form. Special attention is needed when filling up the form mainly; The required conditions - we will provide services based on whatever conditions instructed in writing by the company. Therefore it is advisable to write your requirement as detail as possible such as. i. Types of treatment covered by the company. ii. Special allocation to certain employees, iii.identification used / honored for treatment ie by using either one or both of Penawar Medical Chit, Borang Pengesahan Rawatan (BPR), IC, company badge etc (Please feel free to attach additional paper to detail your requirement since the space provided within the form is quite limited) A copy of Form 49 and Form 24 for our reference. (Where applicable) We will process your application within 1 week upon receiving a completed submission. Activation of panel will only valid when you receive a confirmation letter from our office. 17

18 PENAWAR PHARMACY & SUPPLY Located in Taman Rinting next to our corporate office. It is targeted to supply pharmaceutical needs to Poliklinik Penawar branches, Kementerian Kesihatan, our corporate clients and shipping agencies. Other services rendered by Penawar Pharmacy are : o Provision of first aid products o Advice in the design, location and items of the first aid room. o Provision of Personal Protective Equipment (PPE) o Provision of Medical Equipment o Provision of Disposable Medical Item Contact : Industry Department Kumpulan Perubatan Penawar Sdn Bhd No. 23, Jalan Sena 1, Taman Rinting, Masai, Johor Tel : ext 30 Fax : industry_retail@penawargroup.com PENAWAR CONSULTING The thrust of this division is Occupational Safety and Health (OSH) and health issues of corporations. This service includes activities such as training, medical screening, surveillance, review monitoring and appraisals. Our consultants will help you run the gauntlet of OSHA / USECHH rules and regulations with minimal fuss. Consulting works include o Setting-up In-House First -Aid facilities o Evaluation of Health Related matter of workplace o Establish Health related policies 18

19 PENAWAR COMMUNITY ACADEMY Penawar Community Academy is Kumpulan Perubatan Penawar training division which is established to further serve the community training and development needs. We are an HRDC registered training provider, thus you will be able to utilize your HRD funds for our courses. We had categorized our program offerings into 5 parts: o Basic Occupational First Aid Course (BOFAC) o Occupational Health Program o Enhancement Program o Community Program o Nursing Program TRAINING PROGRAMS o BASIC OCCUPATIONAL FIRST AID COURSE (BOFAC) The program will impart to participants the basic knowledge as well as skills of rendering First Aid & CPR. The objective is to equip participants with Basic First Aid knowledge and skills to enable them to handle common injuries at their workplace before further treatment. The course is a combination of theory and practical sessions where participants will have the opportunity to participate in the demonstration as well as in the practical aspect of the training. Conducted by our doctors and trained paramedics, the course is delivered in bilingual i.e; English and Malay, using multimedia presentation to enhance the audience understanding & interest. 1. IN HOUSE TRAINING Tailored to suit your need, we have three packages for you to choose from according to modules and number of training days. The course will be conducted at your place for a maximum of 25 person. We will provide the first aid and presentation equipment needed for the training session. a) Package 1 - RM (PROLUS Scheme) o 2 days training conducted at your place o Theory & Practical - Nine (9) modules of Basic First Aid o Maximum participant of 25 person o Course material 19

20 o Certificate of participation b) Package 2 - RM (SBL scheme) o 1 days training conducted at your place o Theory & Practical - Six (6) modules of Basic First Aid c) Package 3 - RM o A half days training conducted at your place o Theory & Practical of CPR - Two (2) modules 2. OPEN TRAINING This two-days training program is open to public and participants from corporation / company. COURSE FEE The fee is RM per person. Full payment is required upon registration. Fee inclusive of luncheon, coffee / tea breaks and course module. o OCCUPATIONAL HEALTH PROGRAMS o EMERGENCY RESPONSE - Fire Safety & Emergency Response (2 Days) : RM Basic & Refresher First Aid (1 Day) : RM Intermediate First Aid (2 Days) : RM Carbon Monoxide - A Silent Killer During Fire Fighting (½ Day) : RM Preparing The Fire Fighting Team (½ Day) : RM 2500 o ERGONOMICS - Ergonomics In The Workplace (1 Days) : RM Ergonomics Rick Assessment (1 Day) : RM Developing Ergonomics Program At The Workplace (2 Days) : RM 6500 o SKIN PROTECTION (1 Days) : RM 3000/course - Dermatosis In The Workplace - Developing Effective Skin Protection Program o CHEMICAL HAZARDS (1 Days) : RM 3000/course - Understanding Chemicals / MSDS - Chemical Health Hazards - Introduction To Medical Surveillance Program - Developing Medical Surveillance Program in the workplace o NOISE HAZARDS (1 Days) : RM 3000/course - Developing Effective Hearing Conservation Program o RESPIRATORY PROTECTION (1 Days) : RM 3000/course - Developing Effective Respiratory Protection Program 20

21 o DIVING & HYPERBARIC (1 Days) : RM 3000/course - Introduction To Hyperbaric Enviroment For Swimming & Amatur Divers o DRUG & ALCOHOL (D&A) - (1 Days) : RM 3000/course - Developing Effective D&A Program o LIFESTYLE (1 Days) : RM 3000/course - Any Topic (Diabetes, High Blood Pressure, Kidney, HIV, etc.) o ENHANCEMENT PROGRAMS o PROFESSIONAL EXECUTIVE DEVELOPMENT PROGRAM o EFFECTIVE FILING, RECORD & OFFICE MANAGEMENT SKILLS o LEADERSHIP & TEAM BUILDING o STRESS RELIEVE PROGRAM o COMMUNITY PROGRAMS o SCHOOL ENHANCEMENT PROGRAM - UPRS / PMR / SPM Enhancement Program - Score A Program - Motivation Program o PRE-EMPLOYMENT PREPARATION WORKSHOP - Grooming - Job Application Tips - Interview Technique o ETC 21

22 The Academy also offers several kinds of rooms available for rental for your meeting and training needs: ROOMS ROOM 1 CLASSROOM STYLE THEATER STYLE MEETING / U-STYLE 27 person 60 person 20 person PRICE 8 HOURS - RM HOURS - RM ROOM 2 CLASSROOM STYLE THEATER STYLE MEETING / U-STYLE 21 person 40 person 15 person PRICE 8 HOURS - RM HOURS - RM ROOM 3 CLASSROOM STYLE THEATER STYLE MEETING / U-STYLE 12 person 20 person 10 person PRICE 8 HOURS - RM HOURS - RM Contact: PENAWAR COMMUNITY ACADEMY No.27, Jalan Sena 1, Taman Rinting, Masai, Johor. Tel : Fax : H/P : Website : penawarcs@penawargroup.com Facebook : 22

23 PENAWAR OCCUPATIONAL HEALTH SERVICES (Occupational Health Centre, Hospital Penawar) Our Occupational Health Program encompasses a broad range of services which can be provided in a number of ways according to the needs of the organization. It is headed by Occupational Health Doctors (OHD), a registered medical doctor trained in Occupational Health and recognized by DOSH. o Health Screening - Pre-employment Medical Examination - Periodic Medical Examination - Drugs Screening o OSHA Safety & Medical Surveillance - Lung Function Test - Audiometry Test - Lead Monitoring - USECHH Medical Surveillance o Offshore Services o Workers Compensation o Health Promotion o Workplace Environmental Monitoring o Control of health Hazard o Fitness for work assessment Contact : Occupational Health Unit (OHU) Kumpulan Perubatan Penawar Sdn Bhd No , Jalan Sena 1, Taman Rinting, Masai, Johor Tel : ext 13/42 Fax : penawarcs@penawargroup.com Contact Persons : (Suzana) / (Siti Nuraini) PENAWAR MARINE HEALTH SERVICES Our Marine Division provides maritime entities with medical services and pharmaceutical products based on the World Health Organization's (WHO) recommendations. Scope includes Medical Chest Certification, vaccinations, immunization, Medical Evacuation, Medical Examination and Doctor On-Board. 23

24 PENAWAR IN-HOUSE CLINIC / VISITING MEDICAL OFFICERS (VMO) This services is offered to help the setting up and managing of in-house clinic. We supply qualified Medical Officer and industrial nurse on visiting or resident basis. Additionally, this service also helps to control loss of productive time by virtually having a visiting doctor to attend to your workforce. PENAWAR PUBLIC HEALTH SERVICES We are endorsed by the Tabung Haji to conduct Medical Examination for Haj / Umrah pilgrimage. HAJI/UMRAH PACKAGE Code Item RM ME-13 Physical Examination Full Blood Count:Haematology,Total RBC,Packed Cell Volumn, MCV,MCH,MCHC, Total WBC, Differential Count, Platelet Count ME-14 Physical Examination Full Blood Count: Haematology,Total RBC,Packed Cell Volumn, MCV,MCH,MCHC, Total WBC, Differential Count, Platelet Count Blood Group & Rh Fasting Blood Sugar UFEME IMU-M-02 Meninggococcal Quadrivalent* *price may change without prior notice

25 We also have Food Handlers (ie restaurant workers) medical packages as part of the requirement by the local authority. The examination is conducted by a Medical Doctor and includes vaccination and laboratory investigation. FOOD HANDLER PACKAGE (POLIKLINIK PENAWAR) Package Item RM FOOD HANDLERS PACKAGE 1 Physical Examination : General examination, skin, head, neck, cardiovascular, abdomen, musculoskeletal & neurological systems Urine FEME : To detect sugar, protein, bacteria, bilirubin, specific gravity, ketone in the urine Culture For Salmonella, Shigella, Vibrio Cholerea (Microbiology Test using stool specimen) FOOD HANDLERS PACKAGE 2 Physical Examination : General examination, skin, head, neck, cardiovascular, abdomen, musculoskeletal & neurological systems Culture For Salmonella, Shigella, Vibrio Cholerea (Microbiology Test using stool specimen) FOOD HANDLERS PACKAGE 3 Physical Examination : General examination, skin, head, neck, cardiovascular, abdomen, musculoskeletal & neurological systems Blood Test For Weil Felix Test & Widal Test (Typhoid Antibody) OTHER Typhoid Injection Only (without consultation charges) ADDITIONAL SERVICE ON-SITE MEDICAL SERVICES On-site medical examination service provided during office hours with an additional cost Special rate will be based on area and chargeable per day / program Injection will be given by our Penawar Medical Team consist of nurses / MA Numbers of Patient - 30 pax and above (maximum 100 pax / programme) 25

26 Background HOSPITAL PENAWAR PASIR GUDANG A community hospital is the natural extension of KPP commitment to ideal of community health. Naturally, we explored every conceivable avenue to make this dream a reality. Finally, after a lot of hard work and endless sacrifices, Hospital Penawar Pasir Gudang opened its doors to the public in August Secondary Heading Being true our ideal of bringing quality healthcare nearer to you, Pasir Gudang was the most logical for a new hospital. For the local community, the nearest hospital was almost 40km away. Now the local community enjoys the facilities and medical attention of a community hospital it badly needed but never had. This 50-bedded, fully-facility hospital houses among the best doctors and support staff in the country. It dispenses quality medical attention and treatment to hundreds of people on a daily basis. However, the concept of a community hospital requires that it must be able to do so in a way that is affordable to all. Because KPP has the size and strength to achieve strong economies of scale, the hospital is able to do just that. Initiated by KPP, Hospital Penawar is a joint-venture project with Kumpulan Perubatan Johor Sdn Bhd (KPJ). HOSPITAL PENAWAR PANDAN CITY - COMING SOON The demand for community based health care spurs the idea of having a second Hospital Penawar within the vicinity of Johor Bahru and thus we are establishing Hospital Penawar Pandan City by the 2 nd quarter of Strategically accessible by various access roads Jalan Tebrau from the city center and Kota Tinggi area, Jalan Kangkar Tebrau for Pasir Gudang access and the North-South Plus Highway for those coming from Kulai, Gelang Patah and other northern areas it is meant to provide the community with an affordable medical attention. HOSPITAL PENAWAR SERVICES We provide services consist of the following discipline and facilities: Disciplines o General Medicine o Cardiology/Angiogram/Angioplasty o General Surgery o Orthopaedic & Trauma Surgery o ENT Services o Obstetrics & Gynaecology o Paediatric o Ophthalmology o Occupational Health Services o Offshore & Marine Services o Anaesthesiology 26

27 Services o 24-hours Outpatient clinic o 24-hours Accident & Emergency Services o 24-hours Ambulance service o Arthroscopy Surgery o Laparoscopy Services o Gastroscopy & Colonoscopy Services o Health Screening Packages Facilities o Wards o Maternity Wards o Delivery Rooms and Nursery o Operation Theatres o Angio Theatre o Pharmacy o Laboratory for Diagnostic Investigation o Diagnostic Equipment (X-Ray, Ultrasound, Ct Scan, MRI) o Physiotherapy & Fitness Centre o Occupational Therapy Centre HOSPITAL PENAWAR PASIR GUDANG Address : No. 17(A-D) & 18(A-D), Business Centre, Pasir Gudang, Johor, MALAYSIA Hotline : Phone : Fax : cs@hospitalpenawar.com Website : HOSPITAL PENAWAR PANDAN CITY Address : No. 2-26, Jalan Pandan Ria 7, Kangkar Tebrau, Johor Bahru, Johor, MALAYSIA Phone : Fax : hppandancity@penawargroup.com Website : 27

28 CONTACTS Johor Bahru Office No , Jalan Sena 1, Taman Rinting, Masai, Johor Bahru, Johor Tel : Fax : Kuala Lumpur Office Suite , 14th Floor, Office Suite, UOA Centre, No. 19, Jalan Pinang, 50450, Kuala Lumpur Tel : Fax : CHAIRMAN : DR. ADNAN SULAIMAN dradnan@penawargroup.com DEPUTY GENERAL MANAGER, CORPORATE SERVICES HJH NORIZAN HJ MOHD KUSASIR norizan@penawargroup.com PHARMACIST ZAKARIA AYOB zeck@penawargroup.com OCCUPATIONAL HEALTH UNIT SUZANA DAUD Mobile : zana@penawargroup.com SITI NURAINI ARIS Mobile : ain@penawargroup.com PROMOTION UNIT SYEREN SYAKIRA BTE SAAT Mobile : syeren@penawargroup.com NOOR SYUHADA BINTI MOHD NASIR Mobile : syuhada@penawargroup.com ACCOUNTS AISHAH RAHMAT aishah@penawargroup.com MEDICAL UNIT NORASHIDAH MOHD SAID norashidah@penawargroup.com MAHANI ADNAN(JEN) jen@penawargroup.com DIRECTOR : EN. AZIZAN SULAIMAN azizan@penawargroup.com DEPUTY GENERAL MANAGER, ADMIN & OPERATION NORANI SAID norani@penawargroup.com PENAWAR COMMUNITY ACADEMY MD JAFRI JOALIS Mobile : jafri@penawargroup.com PANEL UNIT NORASIKIN MISLAN Mobile : ikin@penawargroup.com NORLIA HARUN Mobile : norlia@penawargroup.com MAYA MANSOR Mobile : maya@penawargroup.com INDUSTRIAL SUPPLY ROSNANI ISMAIL rosnani@penawargroup.com NOR RAZILAH ABD RAHMAN zila@penawargroup.com SALMAH SULAIMAN salmah@penawargroup.com BILLING & COLLECTION NORHALIZA AHMAD norhaliza@penawargroup.com 28

29 APPENDIX I 29

30 KUMPULAN PERUBATAN PENAWAR SDN.BHD Head Office : NO.23-29, JALAN SENA 1, TAMAN RINTING, MASAI, JOHOR. TEL : (Hunting Line) FAX : / (CS) penawargroup@penawargroup.com / http :// Reg No K POLIKLINIK PENAWAR Panel Appointment Form A. PANEL INFORMATION 1. Company s Name & Address : Tel No. : Fax No. Contact Person : 2. Branches : 1) 2) (Please specify should you have more that 1 outlet) 3) 4.) 5) 6) 3. Billing Address : (If different from above) Tel. No. : Fax No. Contact Person : 4. Address : 5. Total number of staff : Foreign workers : 6. Type of Industry/ Business : 7. Date of registration / incorporation : Reg.No. (Please include copy of your SSM certificate) 8. Effective date : (Please allow us at least 5 working days from the date of application for approval) Please tick ( ) accordingly 9. Medical coverage :a) Employees only b) Employees and dependants (spouse & children / family) c) Others (Please specify): 10. Selection of branches :a) All branches of Poliklinik Penawar b) All branches of Poliklinik Penawar in Johor state only c) Selected branches of Poliklinik Penawar only (Please specify): 30

31 11. Procedures of getting treatment :a) Penawar Medical Chit b) BPR Form (Borang Pengesahan Rawatan) (to be filled by patient whenever seeking treatment at Poliklinik Penawar/ Penawarnet clinic. The form will be sent to your company together with the invoice every month) c) Others such as Company s own chit, medical card etc. (Please specify): 12. Special conditions : (Please specify) I,, (name) (NRIC No) (designation) on behalf of hereby declare that the information given (company s name) above is true and shall undertake to promptly inform your company of any changes to the information supplied and agree to accept the services terms of your company as follows: a. To settle all outstanding debts within 30 calendar days from the date of the invoice and in the event of non-compliance your company may refuse to provide the services at your absolute discretion. b. This application is subject to approval by your company. After approval, your company has the full right to cancel, revise, suspend all further credit facilities at your absolute discretion without giving any reason whatsoever and may further demand immediate payment of all sums outstanding that may be due and owing by me/ us/ our company. 31

32 Company stamp : ( ) Name of signatory & description Date : FOR OFFICE USE ONLY Application approved / not approved Accounts Head General Manager ( ) ( ) Date : Date : Recommended Credit Limit : RM 32

33 SAMPLE REPLY LETTER < Company s Letter Head > <Date> KUMPULAN PERUBATAN PENAWAR SDN BHD NO 23-29, Jalan Sena 1 Taman Rinting Masai Johor Bahru Attn to : Panel Unit LETTER OF APPOINTMENT Reference is made to the above-mentioned and we are pleased to inform that we would like to appoint Poliklinik Penawar as one of our Company-Panel Doctor with effect from. The said appointment is in accordance with the terms and conditions stated in the Panel Appointment Form enclosed. Thank you. <Authorized Personnel> 33

34 APPENDIX II 34

35 CLINIC OUTLETS CHAINS OF POLIKLINIK PENAWAR Currently Kumpulan Perubatan Penawar Sdn. Bhd 35 clinics outlet located strategically all over Johor and Klang, Selangor Listed below are the addresses and clinic hours of our Poliklinik Penawar branches : POLIKLINIK PENAWAR TMN ISTIMEWA PANDAN (Tel / Fax : ) No. 11, Jln Kesum, Tmn Istimewa Pandan, Johor Bahru. 24 HOURS With X-Ray Facility POLIKLINIK PENAWAR MASAI (Tel / Fax : ) No. 27, Jln Mawar, Masai. 24 HOURS - With X-Ray Facility POLIKLINIK PENAWAR KOTA TINGGI (Tel / Fax : ) No. 30E, Jalan Tun Sri Lanang, Kota Tinggi, Johor 24 HOURS - With X-Ray Facility POLIKLINIK PENAWAR TAMAN SRI PULAI (Tel / Fax : ) No 4, Jln Meranti 2, Tmn Sri Pulai, Johor Bahru. 24 HOURS POLIKLINIK PENAWAR GELANG PATAH, JOHOR (Tel : ) No. 49, Jalan Medan Nusa Perintis 6, Taman Nusa Perintis, Gelang Patah, Johor. 24 HOURS POLIKLINIK PENAWAR TAMAN RINTING (Tel /Fax : ) No. 53 & 55, Jalan Sena 2, Taman Rinting, Masai, Johor 24 HOURS POLIKLINIK PENAWAR SENAI (Tel / Fax : ) No.104, Jln. Bintang, Tmn Bintang, Senai, Johor With X-Ray Facility Monday Friday : 24 HOURS Saturday : 7.00 am pm. Sunday : 9.00 am pm, 6.00 pm 8.00 a.m Public Holiday : 9.00 am pm 5.00 pm p.m. POLIKLINIK PENAWAR TAMAN UNGKU TUN AMINAH DR NOOR AZIZAH BT ABDUL LATIFF (Tel/Fax : ) No. 22, Jalan Temenggong 11, (Off Jalan Pendekar 1), Taman Ungku Tun Aminah, Skudai, Johor. Monday Friday : 9.00 a.m p.m Saturday : 9.00 a.m 5.00 p.m Sunday & Public Holiday : Closed POLIKLINIK PENAWAR TAMAN UNIVERSITI (Tel / Fax : ) No 2, Jalan Kebudayaan 5, Taman Universiti, Johor Bahru 24 HOURS - With X-Ray Facility POLIKLINIK PENAWAR PONTIAN (DR MAAROF B ROSLAN) (Tel / Fax : ) No.894 Jln. Bakek, Pontian, Johor 24 HOURS - With X-Ray Facility POLIKLINIK PENAWAR TAMAN DAHLIA (Tel / Fax : ) 24, Jln. Dahlia 20, Taman Dahlia (Dewan Jaya), Tampoi, Johor 24 HOURS POLIKLINIK PENAWAR BANDAR BARU UDA (BBU) (Tel / Fax : ) No 31 & 33, Jalan Padi Ria, Bandar Baru Uda Tampoi, Johor 24 HOURS POLIKLINIK PENAWAR KULAI (Tel / Fax : ) No. 51, Jln Raya, Kulai. 24 HOURS POLIKLINIK PENAWAR KOTA MASAI (Tel / Fax : ) No. 15, Jalan Betik 1, Taman Kota Masai, Pasir Gudang, Johor 24 HOURS POLIKLINIK PENAWAR TAMAN GAYA (Tel/Fax : ) Ground Floor, No. 39, Jalan Sasa 5, Taman Gaya, Johor Bahru, Johor Monday Thursday : 9.00 am pm 5.00 pm pm Friday : 9.00 am pm 5.00 pm pm Saturday & Sunday : 9.00 am 1.00 pm 5.00 pm pm Public Holiday : Closed POLIKLINIK PENAWAR TAMAN SRI BAHAGIA, TAMPOI (Tel / Fax : ) No 9, Jalan Bahagia 5, Taman Sri Bahagia, Johor Bahru Monday Thursday : 8.00 am pm 2.00 pm pm Friday : 8.00 am pm 2.30 pm pm Saturday : 9.00 am pm Sunday & Public Holiday : Closed 35

36 POLIKLINIK PENAWAR DESA TEBRAU DR JUSYERI BIN RAMLI (Tel / Fax : ) No. 15, Jalan Harmonium 11, Taman Desa Tebrau, Johor Bahru Monday Thursday : 9.00 am 1.00 pm 2.30 pm pm 8.00pm 10.00pm Friday : 9.00 am pm 3.00 pm 5.00 pm 8.00pm 10.00pm Saturday : 9.00 am 1.00 pm Sunday & Public Holiday : Closed POLIKLINIK PENAWAR TAMAN SRI PUTERI DR MARIANA BT ABD MUNIR (Tel /Fax : ) No. 55, Jalan Besi 1, Taman Sri Puteri, Skudai, Johor Mon day Friday : 9.00 am pm 3.30 pm pm Saturday : 9.00 am 1.00 pm Sunday & Public Holiday : Closed POLIKLINIK PENAWAR TAMAN DAYA (Tel/ Fax : ) No. 39, Jalan Sagu 17, Taman Daya, Johor Bahru Monday Thursday : 9.00 am 1.00 pm 2.00 pm pm Friday : 9.00 am pm 2.30 pm pm Sat, Sun & Public Holiday : Closed POLIKLINIK PENAWAR PASIR EMAS (KAMPUNG PASIR PUTIH), PASIR GUDANG Tel / Fax : No 58, Jalan Pengkalan 5, Taman Pasir Emas, Pasir Gudang, Johor Monday Friday : 9.00 am pm 5.00 pm pm Saturday & Sunday : Closed Public Holiday POLIKLINIK PENAWAR TAMAN SERI ALAM DR FAIZAL MESBAH (Tel : / Fax : ) No 10, Jalan Tasik 59, Bandar Seri Alam, Masai, Johor Monday Thursday, Saturday : 9.00 am pm 5.00 pm pm Friday : 9.00 am pm 5.00 pm pm Sunday & Public Holiday : Closed POLIKLINIK PENAWAR SEDILI DR MASLINDA BT MD SHARIF (TEL: ) 153, Tanjong Sedili, Sedili, Kota Tinggi, Johor. Sunday Friday : 9.00 a.m p.m 5.00 p.m p.m Saturday & Public Holiday : Closed POLIKLINIK PENAWAR TAMAN PERLING (Tel/ Fax : ) No 539, Jalan Persiaran Perling 1, Taman Perling, Johor Bahru Monday Thursday : 9.00 am pm 2.00 pm pm 5.00 pm pm Friday : 9.00 am pm 5.00 pm pm Saturday : Closed Sunday : 5.00 pm pm Public Holiday : Close POLIKLINIK PENAWAR PUTERI WANGSA ( Tel / Fax : ) No. 68, Jalan Badik 15, Ulu Tiram, Johor Monday Sunday : 9.00 am 1.00 pm, 5.00 pm am Public Holiday : 5.00 pm am / Closed POLIKLINIK PENAWAR KG. PASIR, TAMPOI (Tel / Fax: ) DR ANIZA BT ABDULLAH No. 291, Jalan Kedondong, Kampung Pasir, Johor Bahru, Johor. Monday Friday : 9.00 a.m 1.00 p.m 2.00 p.m 7.00 p.m 8.00 p.m p.m. Saturday : 9.00 a.m 1.00 p.m 2.00 p.m 6.00 p.m Sunday & Public Holiday : Closed POLIKLINIK PENAWAR PASIR GUDANG (Tel / Fax : ) No. 5, Jalan Perjiranan 9/9, Taman Air Biru, Pasir Gudang Mon Thursday : 9.00 am pm 2.00 pm pm Friday : 9.00 am pm 2.30 pm pm Saturday, Sunday : Closed & Public Holiday POLIKLINIK PENAWAR JLN TEMBIKAI, TMN KOTA MASAI (Tel/ Fax : ) No 16, Jalan Tembikai 8, Taman Kota Masai, Masai, Johor Monday Saturday : 9.00 am pm 5.00 pm pm Sunday : 5.00 pm pm Public Holiday : Closed POLIKLINIK PENAWAR KLEDANG (Tel / Fax: ) No. 3, Gerai JKKR Felda Kledang, Kota Tinggi, Johor. Sunday Friday : 5.30 a.m p.m Saturday & Public Holiday : Closed 36

37 POLIKLINIK PENAWAR BANDAR PENAWAR (TEL: ) No 16, Pusat Bandar, Bandar Penawar, Kota Tinggi Monday Sunday & Public Holidays : 8.00 a.m - 12 a.m POLIKLINIK PENAWAR SUNGAI RENGIT, KOTA TINGGI (Tel / Fax : ) No. 34, Jalan Haji Abu Bakar, Sungai Rengit, Pengerang, Johor Monday Sunday : 9.00 am 4.00 pm POLIKLINIK PENAWAR SIMPANG RENGGAM (Tel / Fax : ) No. 3, (Rumah Kedai) Jln Delima, Tmn. Samudera, Simpang Renggam. Monday Sunday : 8.00 a.m am (Including Public Holiday) POLIKLINIK PENAWAR PELABUHAN TANJUNG PELEPAS (In-House clinic) UNIT G.13 & G.14, Ground Level, Blok B, Wisma PTP, Jalan Pelabuhan Tanjung Pelepas, TST 507, Gelang Patah, Johor POLIKLINIK PENAWAR LABIS, SEGAMAT (Tel / Fax : ) No 93 & 95, Jalan Segamat, Taman Sentosa, Labis, Segamat, Johor Monday Friday : 9.00 am 9.00 pm Saturday : 9.00 am 5.00 pm Sunday : Closed Public Holiday : Opened (Except Hari Raya Aidil-Adha & Aidil-Fitri) POLIKLINIK PENAWAR BAHRU STAINLESS (In-House clinic) Level 2, TLP Building Tanjung Langsat Industrial Complex, Pasir Gudang, Johor ( Tel : / Fax : ) POLIKLINIK PENAWAR KLANG (Tel / Fax : ) No. 6, Batu 4, Lorong Samarenda 6A, Kg Jawa, Jalan Kebun, Klang, Selangor Darul Ehsan Monday Friday : 9.00 am pm 2.00 pm pm 5.00 pm pm Saturday : 9.00 am 1.00 pm Sunday & Public Holiday : Closed 37

38 APPENDIX III 38

39 39 CORPORATE PROFILE

40 40 CORPORATE PROFILE