MEAP. Platform Overview OK-CANON Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042
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1 MEAP Platform Overview OK-CANON Canon U.S.A., Inc. One Canon Plaza Lake Success, NY Java is a trademark or registered trademark of Sun Microsystems, Inc. in the United States and other countries. TrueType is a registered trademark of Apple Computer, Inc. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. CANON, MEAP, IMAGERUNNER, and NETSPOT are registered trademarks of Canon Inc. in the United States and may also be registered trademarks in other countries. IMAGEANYWARE is a trademark of Canon. All referenced product names and other marks are trademarks of their respective owners. Specifications are subject to change without notice Canon U.S.A., Inc. All rights reserved MEAP-PDF-NW
2 Canon MEAP is an Embedded Platform for Building Customized and Integrated Document Solutions Embedded Solutions on Next-Generation MEAP Technology Companies spend plenty of time, money, and human resources developing a document management strategy and investing in document imaging technologies. Yet one challenge remains: How to implement that strategy and enable users to effectively utilize technologies such as multifunctional peripherals, or MFPs. Smart, user-friendly applications, developed for and delivered on MEAP MFP devices, is the answer. Multifunctional Embedded Application Platform, or MEAP, is an embedded platform on Canon s MFP devices that can run business applications, display custom Graphical User Interfaces (GUI), and enable a seamless, two-way workflow of digital information and hard-copy documents. MEAP enables solution developers to think beyond-the-desktop-box to intelligent devices, such as the imagerunner MFP systems, for building document applications. With MEAP applications, businesses can finally unleash the full potential of their MFP infrastructure, and produce, retrieve, and manage their information on demand. Integrated Business Solutions: The Key to Growth and Improved Productivity As the leader in office equipment solutions, Canon has met the challenges of the modern business environment first, by developing the digital MFP to combine copy, print, scan, and fax functions in a single device; and second, by introducing an award-winning imagerunner platform, based on a unified architecture and consistent user interface. MEAP technology reaffirms Canon s strength in integrated solutions, enabling MFP devices to function not just in document processing silos, but as part of an integrated enterprise solution involving computing, networking, storage, and communication devices. MEAP on MFP devices provides the first opportunity to integrate hard-copy operations directly into the workflow of enterprise software applications, such as reporting, administration, document management, ERP, financials, HR, and customer management. The benefits of integration can mean only one thing for an organization simplicity and higher productivity.
3 Manage Your Information Exactly the Way You Want, Where You Want, and How You Want. Intelligent Customization: Unfolding New Opportunities The greatest potential of MEAP is in enabling MFP devices to deliver personalized applications for its users. MEAP devices can support user name/password or smart card authentication, and display customized screens as per user privileges and profiles. Firms can even leverage authentication to run specialized departmental tasks, enable industryspecific document management, or offer diverse document applications to organization personnel from a self-service kiosk. So, whether the need is to perform intelligent routing, streamline document workflow, automate special procedures, or reduce administrative overhead, there are truly limitless possibilities for an organization to create and employ unique MEAP solutions. Good to Great Companies: Enhancing Your Information Flow Processes Canon technology has provided a competitive edge to many businesses through its industry-leading document management and imaging products. Yet in today s economy, firms also need to maximize margins, leverage existing investments, and optimize capital expenditures while meeting the sophisticated and growing needs of their users. How does MEAP help you accomplish this? MEAP applications on MFP devices provide an intelligent, networkaware solution to help your business with hard-copy operations, records management and distribution, document workflow, and device management services. Organizations can extend the functional life of MFP devices by introducing newer software applications, without the necessity to make expensive hardware purchases or upgrades. MEAP is built on industry-standard Java technology (specifically J2ME), and supports several standard protocols (HTTP, TCP/IP, Ethernet, USB), making it a flexible and productive application platform for the software development community. Go ahead make the leap from a good organization to a great organization. Assess your information flow, analyze your infrastructure, evaluate your business requirements, and discover the MEAP solution that s right for you. Come attain a competitive advantage.
4 Solution Scenario: Self-Service and Process Automation Allow Customers To Do Their Own Data Entry Would you like your employees to spend more time on creative and revenue-oriented functions and less time on routine business operations? At public services agencies, insurance companies, physician offices, bank retail branches, and other environments, paper forms have not disappeared; in fact, they are often recreated to supplement information and for verification purposes. But this doesn t mean that employees should spend their days processing forms. MEAP devices with customized applications can take on significant form-processing tasks, including printing forms on demand, scanning completed applications, distributing and storing image data, and performing basic verification. Customers can, therefore, interact directly with MEAP front-end applications which, in turn, feed into back-end, centralized enterprise applications. Thus, organizations not only can enhance the accuracy of customer data and improve turnaround times, but they also can reduce the costs of customer service. Self-Service Print Kiosks MEAP applications can transform MFPs to self-service kiosks that offer easy-to-use functions to walk-up users.* Companies can provide kioskbased invoice scanning and management for shipping or logistics personnel at remote locations. At hospitals, MEAP applications can provide single-touch access to different functions of records scanning and processing, and alleviate the administrative burdens of healthcare personnel. Self-service kiosks at photocopy centers can generate increased revenue with sophisticated MEAP applications that target specific customer needs. MEAP indeed offers a remarkable front-end, customer-touch technology to complement the back-office applications that have emerged over the last decade. * MEAP applications discussed herein, and other parts of this document, are for illustrative purposes only, intended to highlight the potential of the software platform.
5 Solution Scenario: Customized Industry Applications One Size Doesn t Fit All. Developing For Unique Industry-Needs. Industry-needs regarding information flow and processing are different in terms of business operations, customer service, regulatory compliance, and personnel and records management, among others. Enterprises also demand precise, custom, and cost-effective solutions to ever-changing business challenges. Making infrastructure technologies, such as the MFP, adapt to different organizations and provide customized workflows is the essence of MEAP technology. Additionally, software vendors or system integrators can develop MEAP solutions to address unique customer needs, or MEAP packaged applications to capitalize on broad industry opportunities. MEAP has a flexible, robust, and standards-based architecture to enable rapid product development in either scenario. Government and Public Use In the wake of state and federal paperwork reduction acts and freedom of information initiatives, government agencies are bringing document archives online to reduce the cost of serving the public. At the same time, agencies are moving towards electronic processing of form documents, along with electronic signatures in accordance with the Privacy Act. MEAP services, with their ability to handle paper as well as electronic documents, are ideal gateway applications for managing the flow of information within the government, and between the government and citizens or companies. MEAP devices represent a hybrid platform offering print/scan as well as computing and communication features to uniquely serve in certain processing environments. Whether for Electronic Records Management Initiative, Sarbanes-Oxley Act, HIPAA, or an application at the local DMV office, there are clear opportunities for development and use of MEAP services to enhance productivity, reduce costs, and improve response times.
6 MEAP Technical Overview MEAP ARCHITECTURE SYSTEM SERVICES MEAP SERVICES (APPLICATIONS) What is MEAP? MEAP, or Multifunctional Embedded Application Platform, enables Canon s MFP devices to support document and other services above and beyond the standard functions of digital copy, print, scan, and send-to /file/fax/mail Box. MEAP is based on Java 2 Micro Edition ( J2ME) technology, which is an embedded Java runtime environment for devices like the MFP. MEAP is factory-installed as firmware on every MFP device compatible with MEAP, at no additional cost to the customer. imagerunner Native Functions AVS: Applet Viewer SIS: System Interface LLS: Local Login RLS: Remote Login SMS: Service MGMT LMS: License MGMT HTTP, etc. Service 1 Service n THE PLATFORM In functional terms, MEAP provides application developers the following features to build higher-level document and workflow applications: Graphical User Interface (GUI) development Job control of print and scan operations Files, data, event control, and networking services Authentication, security, device interface, encryption, and other utilities MEAP Architecture MEAP software consists of the following primary components: A complete J2ME application environment, including Java Virtual Machine ( JVM), Connected Device Configuration (CDC), and Personal Profile CPCA Class Library: Provides device control functions. CPCA is Canon s proprietary device control architecture. CPCA Java CL Application Manager Utility Java CL Application Manager: Provides a framework for managing software services. For instance, MEAP Service Management Service (SMS) is based on this framework. Controller Java Runtime Environment ( J2ME, CDC, FP, PBP, PP) Utility Native -Security -Image Process -USB I/F MEAP Utility Java Class Library: Wraps Native Components like security algorithms, image processing function, USB interface, etc., for access from the Java environment. MEAP System Services: They are Java applications that provide higherlevel system functions, such as authentication, Single Sign-on (SSO), HTTP, license management, application install/uninstall, etc. Operating System PERIPHERAL DEVICE MEAP Application Types MEAP services may be classified into three types from the standpoint of user interfaces, as follows: Applet Type Service: Displays a user interface on the device console. Servlet Type Service: Displays Web pages on a Web browser of a remote computer. Esplet Type Service: Doesn t have any user interface. There is no difference among these types of services in terms of availability of API functions.
7 MEAP Technical Overview (Continued) MEAP Software Development What a Software Developer Needs To Know CPCA CPCA, or Common Peripheral Controlling Architecture, is a proprietary peripheral device control model developed by Canon and implemented in many Canon peripheral devices. CPCA defines object-oriented, application-level protocols and application program interfaces for use by a MEAP application developer. The CPCA object model represents logical and physical functions of devices. A client can control a device by managing the life cycle of CPCA objects in the device. CPCA is implemented in MEAP as a Java class library. A service can submit and control a printer, scanner, or copier job by invoking the class library. A service also can manage a device and control its resources, such as resident fonts. MEAP System Services MEAP system services support system-wide functions; other services cannot run without them. A few significant system services follow: AVS (Applet Viewer Service) Shows the user interface provided by services on the console or touch-panel display. HTTP Service Web server for supporting the servlet interface. Enables device to respond to HTTP requests from a Web browser of a remote PC. LMS (License Management Service) Manages application licenses, including install-time control and usage control, based on number of licenses, expiration period, and device serial numbers. SMS (Service Management Service) Provides a user interface on a Web browser for managing the life cycle of services, including application install/ uninstall, application start/stop, and license install/update. LLS (Local Login Service) Provides an interface to acquire information about the user, and sends notification of login events to applet-based MEAP applications. RLS (Remote Login Service) Provides an interface to acquire information about the user currently logged in, and sends notification of login events to servlet-based MEAP applications. Supported Devices An increasing number of Canon s flagship imagerunner devices support MEAP applications. The black-and-white imagerunner 5020/6020 Series and the imagerunner 2220/3320 Series models were the first with factory-installed MEAP system software and the ability to run MEAP applications developed by both Canon and third-party vendors. Next, the Color imagerunner C3220, a color-capable MEAP device, was introduced. And Canon s latest next-generation MEAP devices include the imagerunner 2270/2870/3570/4570/ 5570/6570 and the imagerunner 105+/ 9070/8070/85+ models. What is the MEAP SDK? The MEAP Software Development Kit (SDK) contains MEAP development tools and documentation necessary for building MEAP applications. In addition, a Java development environment, such as Sun s Java 2 SDK or any other, needs to be independently obtained by the software developer. The MEAP SDK includes the following: Documentation Service development manuals, class libraries and reference documentation, device specifications (such as restrictions for specific imagerunner models) Sample code Testing tools Remote console (a Java application for displaying debug information about MEAP services) TrueType fonts for Windows environment (for MEAP application to display these fonts) Other tools and information The MEAP software platform itself is available on the MEAP MFP device as factory-installed firmware. How To Sign Up for MEAP Application Development? Canon U.S.A., Inc. has released the MEAP Software Development Kit (SDK) to the developer community. The SDK is available for purchase, and comes with one year of technical support included. Customers will need to qualify under the authorized MEAP software developer program prior to receiving the MEAP SDK. As part of the qualification process, the developer will need to show technical capability for software development, and sign appropriate MEAP SDK licensing agreements with Canon U.S.A., Inc. Specific details can be found at the following Web site: If you re interested in MEAP application development opportunities, please contact a Canon field specialist or an authorized sales representative for more information. Software Licensing and Distribution MEAP software applications need to be installed with valid, unexpired licenses on MFP devices, at client sites. License management, including distribution to end-users and license generation, is the responsibility of the software developer or publisher, and can be performed from a secured Web site that s run by Canon. MEAP applications without appropriate license files are prevented from being loaded and run on an MFP device. In addition, the applications are encrypted prior to distribution and use. Thus, software developers obtain sufficient protection for their intellectual property against piracy and reverse engineering, and Canon, in turn, can verify basic compatibility of third-party MEAP applications with MFP devices enabled with MEAP capabilities.
8 MEAP Software Management What a Systems Administrator Needs To Know MEAP Enterprise Service Manager MEAP Enterprise Service Manager (ESM) is a utility that supports centralized deployment of MEAP applications, along with valid licenses, onto multiple MFP devices on the network. While Service Management Service (SMS) is capable of managing a single device, ESM simplifies the job of a system administrator, managing an enterprise-size installed base of MEAP MFP devices. Cost Accounting of Print/Scan Operations MEAP enables tracking or cost accounting of print/scan/copy operations at the level of individual applications. Using MEAP application counters, it s possible to count and control the number of prints and scans for each MEAP application. MEAP application counters, used alone or incorporated in another business application, can help software developers and system administrators to implement charge-back and pay-per-use business models in an enterprise. These accounting features essentially give managers tremendous insight into the activities and associated costs of document production and distribution within their organizations. Another example of MEAP s impact is found in NetSpot Accountant (NSA), Canon s document accounting software. Now NSA can report on additional individual user data that is collected from MEAP authentication methods, such as SDL or SSO. Examples include: 1. Accounting the usage per user 2. Accounting the usage per Department ID 3. Limiting the usage per Department ID By providing the above functions, NSA further improves an organization s cost-recovery process associated with its MFP infrastructure. MEAP Applications: Number of Applications and Resource Constraints System administrators should be aware of the device information, system constraints, and MEAP application usage and license terms as part of managing MEAP installations. The number of installable MEAP applications on a MEAP device is currently restricted to 18. Of these, the number of user-interface-type MEAP applications (i.e., applet types) that are active/running is restricted to nine. (Therefore, MEAP applets are presented at the device console in three application tabs, with three applets per tab.) The other nine applications need to be installed as servlets, esplets, or inactive applets.* MEAP applications also can be restricted by specific software license requirements in terms of license expiration period, supported MFP device models, or supported MFP device serial numbers. Thus, it s important to understand the system requirements for any MEAP application from the concerned software vendor. *Actual installation numbers could be limited further by the nature of MEAP applications as well as each application s requirements for memory, hard disk, and the system resources, such as number of threads, sockets, and file descriptors.
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