USPS or Mailer System Issue/Outage Contingency Plan. Version 2.0
|
|
- Emery Kennedy
- 8 years ago
- Views:
Transcription
1 USPS or Mailer System Issue/Outage Contingency Plan Version 20 February 1, 2016
2 PostalOne! External Contingency Plan Page 2 Table of Contents Table of Contents 2 1 USPS or Mailer System Issue/Outage Contingency Plan 3 11 Purpose 3 12 Acceptance Process Overview 3 13 Communications 5 2 Acceptance Process Details 6 21 USPS Record of Mailings Log 6 22 Mailing Information Electronic Postage Statements 6 23 Mailing Information Hardcopy Postage Statements 6 24 Submission of Electronic Postage Statements after System Issue/Outage Resolution 7 25 Reconciliation 7 26 Issues with Acceptance of Mail 7 3 Electronic Verification System (evs) 8 31 evs Acceptance Process 8 32 Submission of Electronic Postage Statements after System Issue/Outage Resolution 8 33 Issues with Acceptance of Mail 8
3 PostalOne! External Contingency Plan Page 3 1 USPS or Mailer System Issue/Outage Contingency Plan 11 Purpose The following instructions are provided for continuation of operations in the event a mailer is not able to submit an electronic postage statement to the USPS due to a USPS system (including but not limited to: PostalOne!, evs, SASP, CAPS, FAST, Business Customer Gateway, etc) issue/outage or mailer issue/outage System issues/outages can occur on a local or national basis A USPS system issue/outage is defined as any time a defect or issue with a USPS system (ie PostalOne!) that: Prevents acceptance employees from accessing customer balance or fee information Prevents acceptance employees from entering and/or finalizing hardcopy postage statements Prevents acceptance employees from accessing and/or finalizing electronic postage statements Prevents or impacts the ability of mailers to submit electronic documentation (edoc) including postage statements Prevents or impacts the ability of mailers to access information, such as container status (einduction) or account balances, necessary for continuation of operations A mailer issue/outage is defined as any time a defect or issue with a mailer system that: Prevents or impacts the ability of a mailer to submit electronic documentation (edoc) including postage statements Note: Mailers experiencing issues with an electronic file containing einduction containers must report the issue to the PostalOne! Help Desk at Acceptance Process Overview During a USPS or Mailer system issue/outage Business Mail Entry Unit (BMEU) and Detached Mail Unit (DMU) locations will accept mailings under the following process: USPS Record of Mailings Log: A USPS Record of Mailings Log will be maintained at USPS acceptance units for each mailing presented during a USPS or mailer system issue or outage This log will be used to reconcile the mailings accepted to postage statements once the outage or issue has been resolved Mailing Information Electronic Postage Statements: Maildat, MailXML, Postal Wizard, and Intelligent Mail Small Business Tool (IMsb) mailers who normally submit their postage statements electronically must be able to provide, either verbally or in written format (hardcopy or electronic), the following information: a Permit Holder b Total Pieces (An approximate total piece count can be provided if the mailer does not know the exact number of total pieces) c Total Postage (An approximate total postage amount can be provided if the mailer does not know the exact total postage for the mailing) d Mailer Job ID e einduction Mailing: Yes or No
4 PostalOne! External Contingency Plan Page 4 Mailers and acceptance units may still experience a delay in jobs appearing on the PostalOne! dashboard after an issue/outage has been resolved Acceptance units we will continue to accept mailings under the PostalOne! and einduction contingency plan for the next 48 hours If after the 48 hour period a mailer is still experiencing issues with the submission of electronic documentation, the mailer must contact the PostalOne! Help Desk at to report the issue and have a ticket assigned The mailer must present the ticket number at time of acceptance Acceptance units will continue to accept these mailings under the PostalOne! contingency plan until the ticket is resolved Maildat, MailXML, Postal Wizard, IMsb, and evs mailers who normally submit their postage statements electronically will not be required to provide presort documentation for any mailing submitted during a USPS or mailer issue/outage einduction mailers are not required to provide any additional documentation (ie hardcopy 8125 or listing of container barcodes, etc) evs Mailers may continue to transport their packages to destination locations evs mailers will not be required to provide hardcopy postage statements or PS Form 8125 during a system outage Mailing Information Hardcopy Postage Statements: Mailers who normally submit hardcopy postage statements for postage payment will continue to submit the hardcopy postage statement during a PostalOne! system outage Note: Some mailers provide courtesy hardcopy postage statements to acceptance employees located in DMU as part established acceptance procedures Hardcopy postage statements provided to acceptance employees to support those processes must not be entered into the Postalone! system Mailers who normally submit hardcopy postage statements will be required to continue providing presort documentation with their mailings Submission of Electronic Postage Statements after System Issue/Outage Resolution: Once the USPS or mailer issue is resolved mailers must begin submitting their electronic postage statements to the USPS immediately Reconciliation: Immediately after the system issue is resolved acceptance employees will begin reconciling the mailings listed on the manual USPS Record of Mailing Log to electronic or hardcopy submitted postage statements Mailers must submit all postage statements associated to mailings presented during a system outage within 48 hours of the system issue being resolved If after the 48 hour period a mailer is still experiencing issues with the submission of electronic documentation, the mailer must contact the PostalOne! Help Desk at to report the issue and have a ticket assigned Issues with Acceptance: Mailers experiencing acceptance issues at a Business Mail Entry Unit (BMEU) or Detached Mail Unit (DMU), or einduction issues at a Destination Delivery Units (DDUs) or Processing Facilities should contact the following Help Desks: a BMEU/DMU Acceptance Issues: PostalOne! Help Desk b DDU or Processing Facility (einduction): FAST Help Desk c evs Help Desk: option 4 Note: Mailers who have Special Postage Payment System (SPPS) agreements authorized by Business Mailers Support will follow the contingency plan instructions and
5 PostalOne! External Contingency Plan Page 5 procedures identified within the SPPS agreements or Standard Operating Procedures (SOPs) 13 Communications USPS Headquarters Mail Entry will provide communication to all internal and external users during any planned or unplanned PostalOne! system outage In the event of an unplanned PostalOne! system outage, the USPS will communicate the outage through the following: Industry Alert (Internal and External) PostalOne! Help Desk (Internal and External) Workgroup and User group distribution lists (Internal and External) CAPS Distribution List (External) Business Service Network (Internal) BMA Distribution List (Internal) Outage notifications will be added to the following system landing pages: Business Customer Gateway RIBBS CAPs The information below will be provided in the communication and within the system landing pages: Notification of the incident and impact An expectation of when the system may be restored Notification on system restoration progress Notification of system restoration
6 PostalOne! External Contingency Plan Page 6 2 Acceptance Process Details 21 USPS Record of Mailings Log During a USPS or mailer system issue/outage, acceptance units will move to a manual process to record all mailings presented As mailings are presented, acceptance employees must record each mailing on a document titled a USPS Record of Mailings Log This log will be maintained at acceptance units and will be used in the reconciliation process once the issue/outage is resolved 22 Mailing Information Electronic Postage Statements In order to track mailings presented during a USPS or mailer system issue/outage, Maildat, MailXML, Postal Wizard, and IMsb mailers who normally submit their postage statements electronically are asked to provide, either verbally or in written format (hard copy or electronic), some information about the mailings presented This information will be recorded by an acceptance employee on the USPS Record of Mailings Log Enough information about the mailing must be provided so that acceptance employees can reconcile the log entry to a postage statement or job once the system issue/outage is resolved It is recommended that the following information is provided for each mailing: a Permit Holder b Total Pieces (An approximate total piece count can be provided if the mailer does not know the exact number of total pieces) c Total Postage (An approximate total postage amount can be provided if the mailer does not know the exact total postage for the mailing) d Mailer Job ID e einduction mailing: Yes or No Maildat, MailXML, Postal Wizard, and IMsb mailers who normally submit their postage statements electronically will not be required to provide presort documentation for any mailing submitted during a USPS or mailer issue/outage A hardcopy postage statement or any other documentation is not required for Maildat, MailXML, Postal Wizard, IMsb, and evs mailers who normally submit their postage statements electronically einduction mailers are not required to provide any additional documentation (ie hardcopy 8125 or listing of container barcodes, etc) Note: Mailers who have Special Postage Payment System (SPPS) agreements authorized by Business Mailers Support will follow the contingency plan instructions and procedures identified within the SPPS agreements or Standard Operating Procedures (SOPs) 23 Mailing Information Hardcopy Postage Statements Mailers who normally submit hardcopy postage statements for postage payment will continue to submit a hardcopy postage statement during a PostalOne! system outage a If the PostalOne! system is accessible by the acceptance employee, Hardcopy Postage Statements must be entered These statements are not required to be entered on the USPS Record of Mailings Log
7 PostalOne! External Contingency Plan Page 7 a If the PostalOne! system is NOT accessible by the acceptance employee the mailing information must be recorded on the USPS Record of Mailings Log The postage statements must be secured for entry upon system restoration Note: Some mailers provide courtesy hardcopy postage statements to acceptance employees located in DMUs as part of unique established acceptance procedures Hardcopy postage statements provided to acceptance employees to support those processes must not be entered into the Postalone! system Mailers who normally submit hardcopy postage statements will be required to continue providing presort documentation with their mailings 24 Submission of Electronic Postage Statements after System Issue/Outage Resolution Once the USPS or mailer issue is resolved mailers must immediately submit their electronic postage statements to the USPS Mailers and acceptance units may still experience a delay in jobs appearing on the PostalOne! dashboard after an issue/outage has been resolved Acceptance units will continue to accept mailings under the PostalOne! and einduction contingency plan for the next 48 hours If after the 48 hour period a mailer is still experiencing issues with the submission of electronic documentation, the mailer must contact the PostalOne! Help Desk at to report the issue and have a ticket assigned The mailer must present the ticket number at time of acceptance Acceptance units will continue to accept these mailings under the PostalOne! contingency plan until the ticket is resolved 25 Reconciliation Immediately after the system issue is resolved acceptance employees will begin reconciling the mailings listed on the manual USPS Record of Mailing Log to electronic or hardcopy submitted postage statements Once identified the postage statement will be finalized and funds for that mailing will be deducted from the paying account Mailers must submit all postage statements associated to mailings presented during a system outage within 48 hours of the system issue being resolved If after the 48 hour period a mailer is still experiencing issues with the submission of electronic documentation, the mailer must contact the PostalOne! Help Desk at to report the issue and have a ticket assigned The mailer must present the ticket number at time of acceptance Acceptance units will continue to accept these mailings under the PostalOne! contingency plan until the ticket is resolved 26 Issues with Acceptance of Mail Mailers experiencing acceptance issues at a BMEU, DMU, or einduction issues at a DDU or Processing Facilities should contact the following Help Desks: a BMEU/DMU Acceptance Issues: PostalOne! Help Desk b DDU or Processing Facility (einduction): FAST Help Desk
8 PostalOne! External Contingency Plan Page 8 3 Electronic Verification System (evs) 31 evs Acceptance Process During a USPS or Mailer system issue/outage evs mailers may continue to transport their packages to destination locations evs mailers will not be required to provide hardcopy postage statements, Shipping Service Files (SSF), or PS Form 8125 during a system outage 32 Submission of Electronic Postage Statements after System Issue/Outage Resolution Once the USPS or mailer issue is resolved mailers must immediately submit their electronic postage statements and SSF files (if applicable) to the USPS Mailers must submit all postage statements associated to mailings presented during a system outage within 48 hours of the system issue being resolved Mailers may still experience a delay in jobs in file submission after an issue/outage has been resolved If after the 48 hour period a mailer is still experiencing issues with the submission of electronic documentation, the mailer must contact the evs Help Desk: option 4 to report the issue and have a ticket assigned 33 Issues with Acceptance of Mail Mailers experiencing acceptance issues at a BMEU, DMU, or einduction issues at a DDU or Processing Facility should contact the following Help Desks: a evs Help Desk: option 4
PostalOne! Help Desk. Issue Resolution Process. Last Updated: 7/19/13
Issue Resolution Process Last Updated: 7/19/13 Table of Contents Overview:...3 Issue Identification:...4 Issue Reporting:...5 Issue Tracking:...5 Requesting Changes:...5 Appendix A: Process Flow...6 Appendix
More informationPostalOne! Release Notes R44.0.0.0 August 2016 Version 2 June 30, 2016
PostalOne! Release Notes R44.0.0.0 August 2016 Version 2 June 30, 2016 Release Notes R44 Version 2 6/30/2016 Page i of iii The Release Numbers USPS systems are: 44.0.0.0 for PostalOne! 34.0.0.0 for FAST
More informationGetting Started with Full-Service. September 11, 2013
Getting Started with Full-Service September 11, 2013 Agenda Todays topics: Describe concepts of Intelligent Mail Understand the requirements for Full-Service Intelligent Mail Understand the benefits of
More informationBusiness Customer Gateway. Business Customer Gateway 1
Business Customer Gateway Business Customer Gateway 1 Table of Contents Highlights Basics 5 Login and New Accounts 8 Your Account Settings 18 Business Services 31 Accounts 38 Design & Prepare 43 Mail &
More informationIntelligent Mail Barcodes and Placard Solu4ons
Intelligent Mail Barcodes and Placard Solu4ons Lance Bell USPS 2014 National Postal Forum Washington, DC Welcome to Intelligent Male 2 1 Intelligent Mail Barcodes and Placard Solu;ons This workshop will
More informationGetting Started: Full Service For New Users. National PCC Day September 18, 2013
Getting Started: Full Service For New Users National PCC Day September 18, 2013 1 XYZ CORPORATION INTERNATIONAL FALLS, MN What is Intelligent Mail Service? Intelligent Mail uses information-rich barcodes
More informationFull-Service Webinar Frequently Asked Questions. Table of Contents Basic vs. Full Service...2. Full Service related...3. Full Service Discounts...
Table of Contents Basic vs. Full Service...2 Full Service related...3 Full Service Discounts...4 Full Service Approved Vendors...5 Full Service Permits...5 Full Service Reports...6 Barcodes...9 Mailing
More informationWelcome to the Political Campaign Mail and Official Election Mail webinar.
Welcome to the Political Campaign Mail and Official Election Mail webinar. 1 Today s Political Campaign Mail and Official Election Mail webinar will cover the latest information for the 2014 Election Mail
More informationFull-Service Intelligent Mail Answers Meeting Minutes 07/16/10
Full-Service Intelligent Mail Answers Meeting Minutes 07/16/10 Sunset of Intelligent Mail Answers Meeting The Intelligent Mail Answers meeting has ended effective July 16. With respect to the customers
More informationOne Test - Test Process for Full-Service Mailings
One Test - Test Process for Full-Service Mailings AccuZIP Inc. is now an approved, Full-Service Authorized edoc Vendor. This means our software was tested to determine edoc populates correctly on the dashboard,
More informationSoftware Vendor Authorization for Electronic Documentation (edoc) and Full Service. Mail.Dat Guide. Version 1.2. Mail Entry & Payment Technology
Software Vendor Authorization for Electronic Documentation (edoc) and Full Service Mail.Dat Guide Version 1.2 Mail Entry & Payment Technology October 28, 2012 Mail.dat and IDEAlliance are trademarks owned
More informationMailing Made Easy for Small Business
Mail Entry & Payment Technologies Mailing Made Easy for Small Business Intelligent Mail for Small Business (IMsb) Intelligent Mail for Small Business Tool The IMsb tool is a new, free online tool specifically
More information2015 EARNED VALUE PROMOTION
Program Requirements 2015 EARNED VALUE PROMOTION CONTENTS I. Background and Program Description... 2 II. Program Parameters... 2 III. Registration Requirements... 2 IV. Mailing Requirements... 3 V. Earned
More informationHow To Enroll For An Incentive Program
Incentive Programs Service MSP Guide April 30, 2014 Version 4 Document Change History Initial version (4.0) of the MSP Incentive Programs Guide. Section Title Description 1.2 Finding Information Updated
More informationUSPS Technology Roadmap for Commercial Mailers. December 2011
USPS Technology Roadmap for Commercial Mailers December 2011 0 Agenda EXECUTIVE SUMMARY - CIO Mission - Payment and Acceptance - Product Information - Public Trust & Information Security INITIATIVE DETAILS
More informationSimplified Mailing Process // User Guide. Every Door Direct Mail
2 V. Simplified Mailing Process // User Guide Every Door Direct Mail Table of Contents Overview What is Every Door Direct Mail? 1 What are My Mailing Options 2 Registration New User Registration 3 Every
More informationMailpiece Design Analyst (MDA) Customer Service Help Desk Process
Mailpiece Design Analyst (MDA) Customer Service Help Desk Process MDA Customer Service Help Desk Agenda: Services Provided by MDAs Introduction to the new MDA Customer Service Help Desk Process MDA Customer
More informationPostalOne! - Facility Access and Shipment Tracking (FAST) System Interface Connectivity Testing Plan
PostalOne! - Facility Access and Shipment Tracking (FAST) System Interface Connectivity Testing Plan December 2008 Version 2.3 USPS BME and Payment Technologies TABLE OF CONTENTS 1 INTRODUCTION... 2 1.1
More informationFAST TEM Guide for Mail.XML
FAST TEM Guide for Mail.XML Version 3.5 December 12, 2011 Page 1 of 30 Revision History Date Reason For Changes Version 12/2/2011 Updated the language on Page 4, Activation Process Details Modified language
More informationAddress Quality Census Measurement and Assessment Process. ACTION: Proposed rule; revision; additional comment period.
7710-12 POSTAL SERVICE 39 CFR Part 111 Address Quality Census Measurement and Assessment Process AGENCY: Postal Service. ACTION: Proposed rule; revision; additional comment period. SUMMARY: The Postal
More informationThe Mailer ID (MID) is a field within the Intelligent Mail barcode. It is used to identify Mail Owners and/or Mail Service Providers
1 2 3 A customer registration ID (CRID) defines a company at a location. CRIDs are used mostly by the business applications that are accessed through the Business Customer Gateway such as PostalOne!, FAST,
More informationMTAC Payment & Acceptance
MTAC Payment & Acceptance Agenda Release Status Mailer Scorecard & Postage Assessment Enhancements Human Readable Labeling Lists evs Update Payment Modernization 2 PostalOne! Status Release on 5/17 (Sunday)
More informationSimplified Mailing Process // User Guide. Every Door Direct Mail
2 V. Simplified Mailing Process // User Guide Every Door Direct Mail Table of Contents Overview What is Every Door Direct Mail? 1 What are My Mailing Options 2 Registration New User Registration 3 Every
More informationTest Environment for Mailers (TEM) Guide for: Electronic Verification System (evs ) United States Postal Service Document
Test Environment for Mailers (TEM) Guide for: Electronic Verification System (evs ) United States Postal Service Document 2011 United States Postal Service TABLE OF CONTENTS 1 Getting Started... 1 1.1
More informationCONTENTS. Program Requirements 2016 MOBILE SHOPPING PROMOTION PROGRAM REQUIREMENTS I. BACKGROUND AND PROGRAM DESCRIPTION 2
Program Requirements 2016 MOBILE SHOPPING PROMOTION CONTENTS I. BACKGROUND AND PROGRAM DESCRIPTION 2 II. PROGRAM PARAMETERS.2 III. ELIGIBILITY REQUIREMENTS 3 A. MAILPIECE CONTENT REQUIREMENTS 3 B. REGISTRATION
More informationProduct Samples & Picture Permit Promotions
Product Samples & Picture Permit Promotions 1 2013 Promotions 2 Product Samples Promotion Overview Upfront 5% postage discount on qualifying mail that contain product samples Eligible Mail Classes Standard
More information1 Managing the Business Mail Entry Unit... 1
Contents 1 Managing the Business Mail Entry Unit... 1 1-1 Staff Responsibilities Regarding Business Mail Acceptance... 1 1-2 Customer Outreach Program... 6 1-3 Employee Performance Assessment Review...
More informationMaximizing the benefits of USPS Full-Service Intelligent Mail
White paper Shipping & Mailing Parcel & Mail Sorting Maximizing the benefits of USPS Full-Service Intelligent Mail It improves the value of client communications and helps you control costs and streamline
More informationAssessable Metrics by Program
Assessable Metrics by Program The tables below list all assessable errors by USPS program. Mail Owners will only see results for mailpieces, handling units, and containers where they are identified as
More informationProgram Registration External Online Enrollment User Guide
Program Registration External Online Enrollment User Guide May 17, 2015 Version: 3.7 Page 1 of 102 Table of Contents Change History... 12 1. Introduction... 13 1.1. Purpose of Technical Specifications...
More informationProposed 2013 Postal Changes and How They Could Affect Your Organization. Akron/Canton PCC Seminar 11/1/12
Proposed 2013 Postal Changes and How They Could Affect Your Organization Akron/Canton PCC Seminar 11/1/12 On the Move The National Customer Support Center (NCSC) is moving its office location. Starting
More informationGetting Started with the Intelligent Mail Barcode
August 01, 2012 CUSTOMER COLLATERAL SV62591 Rev. B Getting Started with the Intelligent Mail Barcode Applies to: SmartMailer Purpose This document provides instructions on how to start using the Intelligent
More informationINTELLIGENT MAIL FOR SMALL BUSINESS MAILERS (IM sb) USER GUIDE
INTELLIGENT MAIL FOR SMALL BUSINESS MAILERS (IM sb) USER GUIDE FEBRUARY 2015 Table of Contents OVERVIEW... 3 GETTING STARTED... 3 Prerequisites... 3 Database formats allowed:... 5 Business Customer Gateway...
More informationIntegrating Mail Across Channels: A U.S. Postal Service Promotions Update
Integrating Mail Across Channels: A U.S. Postal Service Promotions Update Coakley Workman Marketing Specialist, Direct Mail and Periodicals U.S. Postal Service GoToWebinar Housekeeping: attendee participation
More informationHow to Market a Direct Mailpiece
Program Requirements 2015 EMERGING AND ADVANCED TECHNOLOGY PROMOTION CONTENTS I. BACKGROUND... 2 II. PROGRAM DESCRIPTION... 2 III. ELIGIBILITY REQUIREMENTS... 3 A. Mailpiece Content Requirements...3 B.
More information2013 Mailing Services Promotions Calendar Overview
2013 Mailing Services Promotions Calendar Overview The 2011 Mobile Barcode Promotion and 2012 Mobile Commerce and Personalization Promotion have generated increased awareness and use of mobile technologies
More information456456.1.4. 456 Enter and Deposit. 1.0 Verification. Commercial Parcels: Parcel Select Enter and Deposit. 1.0 Verification. Overview. 2.
456456.1.4 456 Enter and Deposit Overview 1.0 Verification 2.0 Deposit 1.0 Verification 1.1 Verification and Entry All presort, destination entry, and barcoded mailings must be presented for verification
More informationMDA CUSTOMER SERVICE HELP DESK FREQUENTLY ASKED QUESTIONS (FAQS)
MDA CUSTOMER SERVICE HELP DESK FREQUENTLY ASKED QUESTIONS (FAQS) Revised July 29, 2014 1 MDA CUSTOMER SERVICE HELP DESK GENERAL INFORMATION... 3 1. MDA CUSTOMER SERVICE HELP DESK CONTACT INFORMATION &
More information1 Personnel Management... 1
Contents Contents 1 Personnel Management............................................... 1 11 Overview......................................................................... 1 12 Business Mail Entry Staff
More informationReaping the Full Benefits from Full-Service IMb. Anchor Software, LLC. Jim Barlow Mail Systems Management Consultants
Title: Reaping the Full Benefits from Full-Service IMb Scheduled For: Monday, March 17, 2:45-3:45 pm Presented By: Anthony Aruldross Anchor Software, LLC Jim Barlow Mail Systems Management Consultants
More informationDATES: We must receive comments on or before [INSERT DATE 30 DAYS FROM DATE OF PUBLICATION].
POSTAL SERVICE 39 CFR Part 111 New Standards for Domestic Mailing Services AGENCY: Postal Service. ACTION: Proposed rule. SUMMARY: In July 2010, the Postal Service filed a notice of mailing services price
More informationINTELLIGENT MAIL BARCODES FREQUENTLY ASKED QUESTIONS:
INTELLIGENT MAIL BARCODES FREQUENTLY ASKED QUESTIONS: General What is the Intelligent Mail barcode? The Intelligent Mail barcode, formerly referred to as the 4-State Customer barcode, is a new Postal Service
More informationPublication 199: Intelligent Mail Package Barcode
: Intelligent Mail Package Barcode (IMpb) Implementation Guide for: Confirmation s and Electronic Verification System (evs) Mailers Version 10.1 10/14/2015 United States Postal Document 2015 United States
More informationSeamless Acceptance Implementation
Seamless Acceptance Implementation Audit Report Report Number MS-AR-15-004 April 7, 2015 Highlights Background Commercial mail accounted for most of the U.S. Postal Service s revenue 70 percent ($47 billion)
More information2016 EMERGING AND ADVANCED TECHNOLOGY/VIDEO IN PRINT PROMOTION
Program Requirements 2016 EMERGING AND ADVANCED TECHNOLOGY/VIDEO IN PRINT PROMOTION CONTENTS I. BACKGROUND... 2 II. PROGRAM DESCRIPTION... 2 III. ELIGIBILITY REQUIREMENTS... 3 A. Mailpiece Content Requirements...3
More informationTHOMAS G. DAY SENIOR VICE PRESIDENT, INTELLIGENT MAIL AND ADDRESS QUALITY PRITHA N. MEHRA VICE PRESIDENT, BUSINESS MAIL ENTRY AND PAYMENT TECHNOLOGIES
March 31, 2009 THOMAS G. DAY SENIOR VICE PRESIDENT, INTELLIGENT MAIL AND ADDRESS QUALITY PRITHA N. MEHRA VICE PRESIDENT, BUSINESS MAIL ENTRY AND PAYMENT TECHNOLOGIES GEORGE W. WRIGHT VICE PRESIDENT, INFORMATION
More informationMerchandise Return Service
Merchandise Return Service Reinaldo Padilla Field Sales Representative March 11, 2015 1 Why a Consumer Returns a Product 4 Reasons for Returns 1. Returned Merchandise- The product did not meet the consumer
More informationExpress Mail Manifesting System Business and Technical Guide
Express Mail Manifesting System Business and Technical Guide Publication 97 January 2012 Transmittal Letter A. Explanation. This publication contains information for customers who are interested in participating
More informationElectronic Verification System (evs ) Business and Technical Guide
Electronic Verification System (evs ) Business and Technical Guide January 2016 This page intentionally left blank. Electronic Verification System (evs ) Business and Technical Guide Publication 205 January
More informationAutomated Business Reply Mail (ABRM) Tool Instructional Process Guide
Automated Business Reply Mail (ABRM) Tool Instructional Process Guide The USPS Automated Business Reply Mail (ABRM) application is an online tool that allows mailers to create artwork with an Intelligent
More informationWINDOW BOOK (WB): What are the most essential services you provide to your clients?
How to Grow Direct Mail Production Volume by 2800% in Six Years Window Book Speaks with DIS Direct about their Success 11/30/2004 Between 1998 and today, DIS Direct, LLC grew from mailing 25 million to
More informationFLAT MAIL BUNDLE VISIBILITY
FLAT MAIL BUNDLE VISIBILITY January 2015 1 THREE-PRONGED APPROACH TO EXPANDING FLAT BUNDLE VISIBILITY Full Service Bundle Visibility Saturation Mail Bundle Visibility Large National/Regional Mailers* *must
More informationShipping Products and Services January 2016 Price Change Initiatives
Shipping Products and Services January 2016 Price Change Initiatives February 2, 2016 Derek Hatten, (A) Manager, Shipping Solutions. 1 2016 Price Change Mail Class Percent Change (Average) First-Class
More informationMailers Technical Advisory Committee Update. October 2015
Mailers Technical Advisory Committee Update October 2015 Postmaster General s Mailers Technical Advisory Committee Association of Associations Representatives of the industry not companies Currently Over
More informationMTAC evs /PTS User Group. Thursday, August 23, 2012
MTAC evs /PTS User Group Thursday, August 23, 2012 TEM with the Product Tracking System (PTS) and Electronic Verification System (evs) TEM was implemented in 2010 for use by new and existing USPS customers
More informationImplementing the Intelligent Mail Barcode
Implementing the Intelligent Mail Barcode Make decisions that are right for your business today and tomorrow. NOTICE: In the Federal Register dated January 7, 2008, the USPS issued an Advance Notice of
More informationUSPS RETURNS CUSTOMER GUIDE
USPS RETURNS CUSTOMER GUIDE MAY 2015 2 Contents Introduction... 5 Why should you choose the Postal Service for your returns program?... 5 USPS Returns Made Simple... 6 Merchandise Return Service (MRS)...
More informationName and Address of Mailing Agent (If other than permit holder) Mailer's Mailing Date. Weight of a Single Piece. . pounds
United States Postal Service Statement - Package Services (Bound Printed Matter, Library Mail, Media Mail) and Parcel Select Use this form for all Package Services. Only Library Mail and Media Mail may
More information(PAVE ) On-line Order Form
Presort Accuracy, Validation and Evaluation (PAVE ) On-line Order Form User Guide version 1.00 December 2012 BMA Certification Department National Customer Support Center United States Postal Service 225
More informationSimplified Mailing Process // User Guide. Every Door Direct Mail
3 V. Simplified Mailing Process // User Guide Every Door Direct Mail Table of Contents Overview What is Every Door Direct Mail service? 3 What are My Mailing Options 4 Registration New User Registration
More informationof Mailing Agent (If other than permit holder) Mailer's Mailing Date SSF Transaction # Weight of a Single Piece 0. pounds Periodicals Media Mail
United States Postal Service Statement - Standard Mail Post Office: Note Mail Arrival Date & Time (Do Not Round-Stamp) Mailing Mailer Permit Holder's Name and Address and Email Address, if Any CAPS Cust.
More informationRMS Postal Workout Program
RMS Postal Workout Program Workout # 5B Barcodes Intelligent Mail Barcode Data Updated - 2013 Response Marketing Services Knowledge That Delivers Postal Workout 1. RMS Introduction & Processes 2. Mail
More informationDun & Bradstreet No. Mailing Date. Weight of a Single Piece. Periodicals
United States Postal Service Postage Statement - Standard Mail Post Office: Note Mail Arrival Date & Time Permit Holder's Name and Address and Email Address, If Any Telephone Name and Address of Mailing
More informationMerchant Returns Service
Merchant Returns Service User s Guide Document Version 2.0 2015 Version History Version Date of Summary of Additions Addition 1.0 08/07/2014 Document created. 2.0 2/21/2015 Updated based on changes from
More informationEvery Door Direct Mail
Every Door Direct Mail Simplified Mailing Process USER GUIDE Table of Contents Overview... 1 What is Every Door Direct Mail?... 1 What are my mailing options?... 1 Getting Started... 2 STEP 1 Geographic
More information333 Prices and Eligibility. 2.0 Content Standards for First-Class Mail Flats. 1.0 Prices and Fees for First-Class Mail
333333.2.1 333 Prices and Eligibility Overview 1.0 Prices and Fees for First-Class Mail 2.0 Content Standards for First-Class Mail Flats 3.0 Eligibility Standards for First-Class Mail Flats 4.0 Additional
More informationof Mailing Agent (If other than permit holder) Mailer's Mailing Date SSF Transaction # Weight of a Single Piece 0. pounds Periodicals Media Mail
United States Postal Service Statement - Nonprofit Standard Mail Post Office: Note Mail Arrival Date & Time (Do Not Round-Stamp) Mailing Mailer Permit Holder's Name and Address and Email Address, if Any
More informationEvery Door Direct Mail. Simplified Mailing Process // User Guide
4 V. Every Door Direct Mail Simplified Mailing Process // User Guide Table of Contents Overview What is Every Door Direct Mail Service? What Are My Mailing Options? 3 3 4 Registration New User Registration
More informationIntelligent Mail Barcode Technical Resource Guide
Intelligent Mail Barcode Technical Resource Guide Prepared by: Intelligent Mail Planning and Standards United States Postal Service June 30, 2009 Rev. 4.1 Copyright Copyright 2006, 2007, 2008, 2009 United
More informationClosing of Processing Plants IMb CRID s and MID s, oh my Fall Mailing Season QR code Periodicals - Supplement to good news Periodicals New rule on
Closing of Processing Plants IMb CRID s and MID s, oh my Fall Mailing Season QR code Periodicals - Supplement to good news Periodicals New rule on Electronic Copies USPS 2011 Stats USPS The Good, Bad and
More informationSummary of Changes. Summary of Changes. Summary of Changes by Effective Date
Summary of Changes Overview The Summary of Changes lists revisions to this edition of Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM) by effective date. Summary of Changes
More informationINSPECTOR GENERAL. Availability of Critical Applications. Audit Report. September 25, 2013. Report Number IT-AR-13-008 OFFICE OF
OFFICE OF INSPECTOR GENERAL UNITED STATES POSTAL SERVICE Availability of Critical Applications Audit Report September 25, 2013 Report Number September 25, 2013 Availability of Critical Applications Report
More informationINSPECTOR GENERAL UNITED STATES POSTAL SERVICE
OFFICE OF INSPECTOR GENERAL UNITED STATES POSTAL SERVICE Intelligent Mail Barcode Development and Use of Data Audit Report September 6, 2013 Report Number September 6, 2013 Intelligent Mail Barcode Development
More informationUSPS Pricing and Extra Services Overview Effective May 31, 2015
USPS Pricing and Extra Services Overview Effective May 31, 2015 Market Dominant Price Change Competitive Price Change Extra Services Simplification Value Added Services Return Simplification 2 Total average
More informationWe have developed an industry leading Final Expense lead solution with Lead Concepts that includes discounted pricing and multiple lead types.
LEAD PROGRAM OVERVIEW With Discounted Prices! We have developed an industry leading Final Expense lead solution with Lead Concepts that includes discounted pricing and multiple lead types. REGULAR PRICE:
More informationPostalOne! Transportation Management (TMS) Guide October 2011
PostalOne! Transportation Management (TMS) Guide October 2011 Page 1 of 20 1. PostalOne! Transportation Management Systems (TMS) 1.1 Introduction PostalOne! Transportation Management Systems (PO! TMS or
More informationPAUL VOGEL MANAGING DIRECTOR, GLOBAL BUSINESS AND SENIOR VICE PRESIDENT
February 12, 2008 GEORGE W. WRIGHT ACTING VICE PRESIDENT, CHIEF TECHNOLOGY OFFICER SUSAN M. PLONKEY VICE PRESIDENT, CUSTOMER SERVICE PAUL VOGEL MANAGING DIRECTOR, GLOBAL BUSINESS AND SENIOR VICE PRESIDENT
More informationIntelligent Mail Symposium
Intelligent Mail Symposium Intelligent Mail Barcodes Christine Simone July 16, 2009 Barcode Workshop Agenda Intelligent Mail Barcodes 1 Intelligent Mail Services- Basic & Full-Service Options 2 Intelligent
More informationPostage Statement Priority Mail Permit Imprint
United States Postal Service Statement Priority Mail Permit Imprint Post Office: Note Mail Arrival Date & Time (Do Not Round-Stamp) Use this form for Priority Mail. Permit Holder's Name and Address and
More informationHow To Improve The Business Service Network
Business Service Network Customer Service Audit Report July 9, 2014 Highlights Background The U.S. Postal Service s (BSN) of 300 employees supports nearly 23,000 large customers for service issues, information,
More informationMTE Order and Request Manual for MTESC Mailers
MTE Order and Request Manual for MTESC Mailers Revised May 7, 2015 Introduction The Mail Transport Equipment Ordering System (MTEOR) is a fast, reliable, and convenient place to order mail transport equipment
More informationUNITED STATES POSTAL SERVICE. (November 16, 2015) Pursuant to 39 U.S.C. 3622 and 39 C.F.R. part 3010, the United States Postal
Postal Regulatory Commission Submitted 11/16/2015 3:47:03 PM Filing ID: 93776 Accepted 11/16/2015 BEFORE THE POSTAL REGULATORY COMMISSION WASHINGTON, D.C. 20268 0001 NOTICE OF MARKET-DOMINANT PRICE ADJUSTMENT
More informationUSPS POSTAGE RATES & FEES TABLE OF CONTENTS
USPS POSTAGE RATES & FEES TABLE OF CONTENTS First Class Mail... Standard Mail Regular... Standard Mail Nonprofit... NOTE: taken from the official USPS web site: pe.usps.com, effective May 4, 007 Rates
More informationImplementing the Intelligent Mail Barcode An Envelope Makers Guide
Implementing the Intelligent Mail Barcode An Envelope Makers Guide A Caution The contents of this presentation contain information provided by the United States Postal Service. Our source is www.ribbs.gov.
More informationThe Industry Database Standard for Efficient Communications Among Those Providing List Processing, Mail Production, and Mail Processing Services
Mail.dat IDEAlliance Database Standard, Version 15.1.0.4 The Industry Database Standard for Efficient Communications Among Those Providing List Processing, Mail Production, and Mail Processing Services
More informationManage Your InHome Window for Better Campaign Results
Page 1 of 5 Manage Your InHome Window for Better Campaign Results Do you believe that people respond the same on Monday as they do on Friday? Why then would you ever deliver mail on a non-responding day?
More informationRevisions to Publication 199, Intelligent Mail Package Barcode. (IMpb) Implementation Guide for: Confirmation Services and
Revisions to Publication 199, Intelligent Mail Package Barcode (IMpb) Implementation Guide for: Confirmation Services and Electronic Verification System (evs) Mailers Supplement for Bulk Proof of Delivery
More informationHow To Print Mail From The Post Office
PRINTING AND MAILING, INC. Understanding Mailing UPDATED January 23, 2014 www.successprint.com www.successprint.com Let s Be Friends! 10 Pearl Street Norwalk, CT 06850 tel 203-847-1112 fax 203-846-2770
More informationPremium Forwarding Service Residential (PFS-Residential ) Application
Premium Forwarding Service Residential (PFS-Residential ) Application Instructions PLEASE READ CAREFULLY BEFORE YOU COMPLETE THIS FORM. Instructions for completing this form are printed on the reverse
More informationReduce cost and increase you ability to support your customers: Integrating Customer Support and Defect Tracking an architecture for success
Reduce cost and increase you ability to support your customers: Integrating Customer Support and Defect Tracking an architecture for success April 2006 Soffront Software, Inc. 45437 Warm Springs Blvd.
More informationFirst-Class Mail Focus Group Product Development. MTAC May 15, 2013
First-Class Mail Focus Group Product Development MTAC May 15, 2013 Agenda Pulse of Industry Pricing Update Promotions Update on 2013 Promotions Calendar Potential 2014 Promotions Open Discussion First-Class
More informationMail Service Providers
Mail Service Providers White Paper Report Number MS-WP-15-003 August 31, 2015 Executive Summary This paper explores the relationship between the Postal Service and a related industry group called mail
More informationReturn Receipt - Webinar Start Time: 11:00 AM ET
Return Receipt - Webinar Start Time: 11:00 AM ET United States Postal Service Alia McPhail Product Development Specialist Shipping Products and Services To listen/view a recording of this presentation:
More informationMANAGER, CAPITAL DISTRICT
February 26, 2016 MEMORANDUM FOR: SALVATORE N. VACCA MANAGER, CAPITAL DISTRICT STEVE DARRAGH ACTING MANAGER, NORTHERN VIRGINIA DISTRICT FROM: SUBJECT: Janet M. Sorensen Deputy Assistant Inspector General
More informationOfficial Election Mail Training Webinar
Official Election Mail Training Webinar Agenda Official Election Mail Preparation procedures for Official Election Mail Steps for Successful Mailing Resources 2 Agenda Official Election Mail Definition
More informationeinduction MTAC 138 09.17.2014
einduction MTAC 138 09.17.2014 Agenda Roll Call + Meeting Minutes einduction Status IMDAS Pilot Status Shipment Issue Notification Industry Issues List Action Items Questions Reference Material: EIN_MTAC138_2014_09_17.pptx;
More informationProduct Tracking System Error/Warning Messages
1 Header/Detail CHECK DIGIT ERROR The check digit in the label number is invalid. 2 Header/Detail MAILER ID IS NOT A VALID EVS MAILER ID 3 Header/Detail SERIAL NUMBER NOT NUMERIC The serial number portion
More informationHow To Create A Help Desk For A System Center System Manager
System Center Service Manager Vision and Planned Capabilities Microsoft Corporation Published: April 2008 Executive Summary The Service Desk function is the primary point of contact between end users and
More informationExtra Services - Webinar Start Time: 11:00 AM ET
Extra Services - Webinar Start Time: 11:00 AM ET United States Postal Service Alia McPhail Product Development Specialist Shipping Products and Services Suzanne Newman Product Development Specialist, Sr
More informationHow to integrate Verax NMS & APM with Verax Service Desk
How to integrate Verax NMS & APM with Verax Service Desk Table of contents Abstract... 3 1. Configuring Service Desk notification profile in Verax Administrator Console... 4 2. Configuring incident categories
More information