Tools Used Evaluation Criteria Result Performance Target

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1 2010 Public Participation Plan Evaluation Tools Used Evaluation Criteria Result Performance GOAL ONE: Widely disseminate, clear, complete, and timely information to the residents, affected agencies, and interested parties. Public Advisory Committee Number of names/addresses in 's database 5,032 = 6% increase A Page 9 Objective 1: will identify organizations and individuals representing a broad spectrum of community interests and encourage their participation in transportation planning processes. EJ/TJ population identification s annual public opinion survey questions regarding familiarity with Geographic distribution of addresses in s database Number of E-news recipients See Transporter Distribution Map 1,135 = 18% increase 3-5% increase in # receiving information Transporter Dist. Maps Page A Page 9 DVRPC s annual air quality awareness survey question regarding familiarity with the Air Quality Partnership of Delaware Number of different sources of comment on documents 9 A Page 9 Feedback Forum, Public Meeting, , Survey, Committee meeting, Fax, Letter, Exhibit Table, Facebook Objective 2: will develop relationships and form partnerships with organizations in the communities serves and use these partnerships to develop a better understanding of s mission and activities among their members and constituents. Public Advisory Committee Number of new partnerships formed 4 1 new partnership developed Presentations to civic, municipal, county, and other stakeholder groups Number of presentations made 56 Literature distributed at other agencies and at events Partner with other agencies Number of documents distributed 1,606 Number of events/festivals participated in 41 2 community events/festivals attended 1 of the major minority group s festivals attended (Hispanic, African American, Asian) 1 event attended for the elderly population B B Page B Nemours Healthy Kids Network Healthy and Green Env. Committee Habitat for Humanity Delaware Center for Horticulture Northeast Community Day, Platinum Picnic, Senior Lifestyle Expo, Peach Festival, August Quarterly, Southbridge Community Day, Italian Festival, Cecil County Business Expo August Quarterly, IndiaFest, Southbridge Community Day, Northeast Community Day Platinum Picnic, Senior Lifestyle Expo

2 Tools Used Evaluation Criteria Result Performance Local conferences/seminars arranged by other agencies Number of conferences/seminars attended 11 1 "Our Town" conference arranged biannually B Delaware GIS Conference, Rail Summit, NASTO Conference, Northern Transportation and AQ Summit Objective 3: Coordinate public involvement activities with other similar programs to make best use of staff and resources while minimizing public time demands. Seminars/conference arranged by Number of conferences arranged by 5 Participation in 2 local transportation- related events/conferences B Mid-Atlantic Regional Planning Roundtable, Our Town, DE Bike Summit, AQP kickoff event, DE APA Conference Number of other agencies/groups participating in events 20 B Use a variety of visualization techniques, including: PowerPoint, maps, Google mapping, graphs, display boards, videos, giveaway incentive items, and s website Number of documents disseminated 1,606 C Objective 4: Information will be disseminated through a variety of media. All documents posted to the web page Number of different techniques used to disseminate information Quarterly printed newsletter Number of website visits received 12 29% Decrease Documents produced will be posted to the website, written about in the newsletter and e- newsletter, and a press release will be sent out as necessary Web Stats Graph Page 20 Techniques used: Website, E-News, Transporter, Press Release, Public Workshop, Presentation, PAC, Meetings, Google Mapping, Legal Notices, Community Events/Festivals, Survey, Facebook Monthly electronic e-newsletter Frequency of media contacts approx. once per month D Page 21 Press releases Number of minority media sources contacted El Tiempo Hispano Hoy en Delaware News Number of incentive items distributed 1,454 B

3 Objective 5: Transportation planning information will be conveyed in language and in a context that is understandable to the lay citizen. Tools Used Evaluation Criteria Result Performance Documents that are easily understood by the general public PAC critique PAC checklist Number of documents reviewed by PAC for clarity and understandability 12 Number of positive comments received from PAC 6 All documents reviewed by PAC Not Met Jargon and acronyms minimized in public documents GOAL TWO: Create an open and ongoing two-way public involvement process that ensures full citizen, agency, and interested party participation in, and input into, regional transportation planning. C C Change target to: Outreach components of the TIP, UPWP, RTP, PPP reviewed by PAC. All other studies presented to PAC as appropriate Remove PAC checklist from tools (PPP Eval serves as checklist) Objective 1: will conduct surveys to better understand concerns and interests and use this information to target message more effectively. Annual Public Opinion Survey Number of surveys conducted 6 10% of contacted persons participate in survey or 3% of mail recipients return survey E Page 22 Newark Transportation Plan, DE Bike Summit, Ozone Transit Passes, Public Opinion Survey, Mid-Atlantic Regional Planning Roundtable, Elkton TOD Periodic web-based and mail-in surveys Number of responses received 4,691 E Page 22 Display board surveys Newark Transportation Plan, Elkton TOD

4 Tools Used Evaluation Criteria Result Performance Minimum of 30-day public comment periods on major planning documents Number of comments received on draft documents % increase C 53% Increase All draft documents posted to website for comment and review Number of web hits received on draft documents 5, % increase Not Met Web Stats Graph Page 20 62% Decrease Switched to Google Analytics after website update in July Documents provided to public libraries Number of libraries displaying documents 7 One letter mailed out to all municipalities and civic organizations in the region to solicit UPWP and TIP submissions for studies or plans Objective 2: will seek to exceed federal requirements for public outreach in developing the Regional Transportation Plan (RTP), the Transportation Improvement Program (TIP), the Unified Planning Work Program (UPWP), and the Public Participation Plan (PPP). Review of public comments Public meetings and workshops Press releases Number of public meetings/workshops and presentations held to solicit comment Number of newsletter articles and press releases sent Number of people Opening the E- news 4 TIP = 4 E-news, 2 Transporter, 3 PR RTP = 2 E-news, 7 Transporter, 2 PR UPWP = 1 E-news, 2 Transporter PPP = 1 E-news, 1 Transporter At least 1 newsletter article and 1 e-news article per document 3, % increase D Page 21 Percent Change Page 7 TIP = 3 public workshop RTP = 1 Our Town + Presented at 34 meetings 18% Increase newsletter/e-news Number of new locations for document distribution developed 0 I new location for document distribution utilized per year Not Met C Will target UD and local train stations to distrubute document Presentations C Public opinion surveys 3-5% increase in familiarity with Not Met 2006 = 32% familiar 2010 = 33% familiar

5 Tools Used Evaluation Criteria Result Performance Objective 3: will work with community stakeholders and land use and transportation agencies to coordinate transportation and land use planning activities through program development and community/area plans and studies. Legislative briefings Various public outreach formats, including: public meetings, presentations, and documents Varied meeting locations Advisory committees established where necessary Staff participation in development and scoping of plans and studies Number of community and area plans developed Number of comprehensive plans supported by Strive to accommodate all communities requesting a study FY 2010 UPWP Certification of comprehensive plans Endorsement of community transportation plans Page 23 GOAL THREE: Achieve early and continuous involvement of the public in development of transportation plans, projects, and programs. Materials, publications, and literature Public advisory committee attendance and comment 91 A quorum of PAC members in attendance at each meeting PAC attendance chart Page 24 48% of PAC attended meetings Objective 1: Increase public understanding of the processes used to make transportation planning decisions and increase the public s willingness to get involved by convincing them they can make a difference. Giveaway incentives Number of documents produced that increase public understanding of the planning process Number of publications distributed 1,531 Number of attendees at meetings and events 0 13,857 60% of comments received indicate understanding of process 10% of meeting attendees receive materials or publications 3-5% increase in the PAC volunteer hours Not Met C B 11% 2010 = 2 PAC volunteer total 5 hours 2009 = 4 PAC volunteer total 8 hours Number of incentive items given away 1,454 B

6 Tools Used Evaluation Criteria Result Performance Demographic analysis Number of events attended 73 Objective 2: Public participation strategies will be tailored to fit the audience and the issues, rather than using a one size fits all approach. Events Publications Number of low literacy or foreign language documents created 10 Surveys available in Spanish when appropriate Documents available in Spanish or other languages upon request Several display boards were created for outreach events LEP and low literacy documents Maps and graphics used to assist LEP populations Objective 3: will promote events and connect with each audience through a variety of channels and media. Flyers, press releases, website, E-news and other promotion techniques Calendar of events posted in major newspapers and the Transporter Number of articles written about 50 Number of press releases sent 13 Items produced for events compass, pen, magnets, crayons Appropriate use of press releases, PowerPoint presentations, website, graphic images and maps, flyers, its website, the Transporter Newsletter, E-news, print media, radio and others whenever possible D Page 21 Objective 4: will seek to improve its public participation program by regularly reviewing this plan and its outreach activities. Evaluation criteria Surveys Public comment PAC endorsement Council adoption 80% of Public Participation Plan performance targets met Total s = 31 Total Needed = 25 Total Met = 27

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