Best for Vets: Employers 2012

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1 Page 1 of 17 Best for Vets: Employers 2012 This document contains respondents between 1 and 1 inclusive.

2 Page 2 of 17 Respondent 1 Submit date: Mar 1, 2012 Company information What company do you represent? Verizon Communications Inc Are you filling out this survey on behalf of all of the company's divisions and/or subsidiaries? t applicable Please BRIEFLY describe what your company does. Verizon is a global leader in delivering broadband, video and other wireless and wireline communications services to mass market, business, government and wholesale customers. Verizon Wireless operates America's largest and most reliable wireless voice and 3G network. Verizon also provides communications, information and entertainment services over America's most advanced fiber-optic network, and delivers innovative, seamless business solutions to customers around the world. We believe strongly that our role in connecting people, ideas and opportunities is vital to meeting the challenges of the future. Where are your headquarters located? What is your company's website? 140 West Street, NY, NY Please estimate your company's fiscal year 2011 revenue. (Enter your response as a numeral, such as "$20,000.") $ 107,873,006,000 About how many people do you employ? Section 1 of 4: Hiring and Recruiting

3 Page 3 of 17 Does your company specifically recruit U.S. military veterans? If so, what strategies does your company use to recruit veterans? Check all that apply. Attending military-specific job fairs Posting job openings on military-specific job boards Advertising in military-specific publications and websites Maintaining an employment website directed at veterans Contracting recruiters that specialize in veterans hiring Developing relationships with local veterans employment representatives Developing relationships with local Guard and Reserve units Developing relationships with the military Transition Assistance Program Developing relationships with student veterans groups and/or colleges Developing relationships with professional military associations Developing relationships with veterans service organizations Recruiting through current veteran employees Participating in the Employer Partnership of the Armed Forces Participating in Employer Support of the Guard and Reserve Participating in the Army Partnership for Youth Success program How many military job fairs did your company attend in fiscal 2011? 1 to to to to to 50 More than 50

4 Page 4 of 17 Please list the URL address of your company's military employment site. Website oningmilitary.html Does your company have full-time employees who work specifically on veterans recruitment at least 50 percent of the time? If so, how many? Number 3 How many of those employees are veterans themselves? Number 2 Do recruiters, hiring managers or supervisors receive any training in military culture, structure or career paths? If so, who receives this training? Check all that apply. All recruiters Some recruiters All hiring managers Some hiring managers All supervisors Some supervisors

5 Page 5 of 17 How often? Once Annually Biannually Quarterly As often as needed How do you give veterans extra help during your hiring process? Check all that apply. All veterans applications are marked and/or tracked as veterans All veterans are given contact information for staff members who work specifically with veterans All veterans are contacted directly by staff members who work specifically with veterans We do not give veterans special consideration in hiring. What percentage of your recruiting budget for the last complete fiscal year was dedicated to recruiting U.S. military veterans? Zero percent 1 to 10 percent 11 to 20 percent 21 to 30 percent 31 to 40 percent More than 40 percent Do not know Do not disclose How many new hires did your company make in the U.S. in fiscal 2011? Number Do not know Do not disclose

6 Page 6 of 17 How many of those new hires identified themselves as military veterans? Number 664 Do not know Do not disclose Did half or more than half of all veteran hires in fiscal year 2011 receive a signing bonus? How many of those new hires identified themselves as disabled military veterans? Number 89 Do not know Do not disclose Does your company dedicate any effort and resources specifically to hiring disabled veterans? If so, what strategies does your company use? Check all that apply. Assigning staff specifically to recruit and/or work with disabled vets Working with Defense Department and/or VA entities responsible for disabled vets Working with veterans service organizations dedicated to disabled vets Attending job fairs specifically for disabled vets Providing job-search help specifically to disabled vets Providing skills training specifically to disabled vets Providing internships specifically for disabled vets Is there anything else you would like to tell us about your company's recruitment and hiring of disabled veterans? Verizon in partnership with Sentinels of Freedom to provide a 4 yr scholarship to a disabled Vet. (The winner/employee is currently employed in a retail location in the Midwest while completing his Bachelor s degree.)

7 Page 7 of 17 Is your company a member of the Military Spouse Employment Partnership (MSEP) and/or Army Spouse Employment Partnership (ASEP)?, we participate in MSEP, we participate in ASEP, neither. Does your company have any other hiring programs for active-duty military spouses? If so, please describe the program. Through our partnership with Military Spouse Employment Partnership we have decreased unemployment among Military Spouses and Women Veterans by establishing discussion forum, employment events, and various initiatives related to the issues facing spouses and women veterans. We received an Hiring Our Heroes Award from the Chamber of Commerce in DC for our efforts in community. Does your company pay relocation expenses for new hires?

8 Page 8 of 17 Is there anything else you would like to tell us about your company's recruitment and hiring of military veterans? 1. We continue to build long-term relationships year and year with consistent presence at select military installations or bases. 2. On a real-time basis, we are branding the Verizon value proposition, careers, and key messages to the targeted communities. 3. We will continuously sourcing talent through various talent acquisition methods seen here. Recruitment Activities and Partnerships include.... Military.com Monster: Banner advertising Army Spouse Employment Partner: Job Posting and event partnership with all military installations to recruit military spouses Tip of the Arrow: direct contact with Verizon Recruiter for priority veteran talent SMART Moves: Career Fairs, Banner Advertising, Job Postings Civilian Jobs.com: Career Fair at Fort Dix, NJ in 2010 Job postings, recruiting events, branding, 3rd Party recruitment firms Job Postings: Career Builder.com Reach: disabilityjobs.org; Militarytimes.com; militaryportico.com; rmoa.org (retired military officers association); rotclink.com; usmchangout.com Diversity Inc., Sierra Group Workplace Foundation (Disabled) LatPro Military reach: allveteranjobs.com; disabilityjobs.net; vetjobs; civilianjobs.com; PRIDE Industries Monster.com, Military.com; HireDisability Army Source.com Reach: Active and transitioning military spouses. Job postings and Resume Database. (In process of approval) Recruitmilitary.com Reach: Active and transitioning military spouses. Job Postings and Resume Database Field Engagement: West: Recruit Military Job Fairs across multiple states rtheast: Columbia, SC - Local Recruiters work with employment office in Fort Jackson Rochester, NY Local Recruiters partner with VA and represent at 2 career events annually Midwest: Recruitmilitary.com - mining of candidates Section 2 of 4: Corporate culture Approximately what percentage of your current U.S. employees have identified themselves as veterans? If you don't track or don't disclose this number, please leave the question blank. 7 %

9 Page 9 of 17 Approximately what percentage of your company's executive-level employees have identified themselves as veterans? If you don't track or don't disclose this number, leave this question blank. 3 % Does your company's orientation and/or onboarding process include any elements specifically for military veterans? If so, please describe them. All new employees go through Verizon s comprehensive Onboarding Program. Once a Veteran hire completes their onboarding process they are linked with our Veterans Advisory Board where new hires receive a warm welcome, mentoring, career development counseling, and various issues that relate to Veterans such as assistance programs, Veteran rights, and benefits Does your company have any training programs exclusively or primarily for veterans? Does your company provide veterans mentoring from more senior employees? If your company has an employee affinity or resource group specifically for veterans and/or reservists, which of the following services does it provide? Check all that apply. Maintains a listserv to communicate veteran- and reservist-related news and information Maintains a website or intranet site for communication and networking among veterans/reservists Holds regular social and/or networking events for veterans/reservists Organizes military-related service projects Offers orientation help for new veteran/reservist hires Facilitates mentorship opportunities between veterans/reservists We do not have an affinity or resource group

10 Page 10 of 17 Does your company do anything else to connect veteran employees with each other? The Veteran's Advisory Board of Verizon provides assistance, guidance and representation, regarding Veteran issues to Verizon leadership and serves as an advocate for Veteran employees to ensure that the Company upholds the highest standards for Veterans policies and practices. Does your company have any apprenticeships or on-the-job training programs that are eligible for GI Bill funding? Does your company accept military experience in lieu of technical certification in any fields? If so, please describe the policy., we have a Military Skills matcher which the Veteran can find out where they can align their military education, experience, and training with Verizon's workplace needs. The matcher is part of our career website. You can also connect with us via LinkedIn, Beahero-hireahero.com, HirePatriots.com, Corporate Gray, Employer Support of the Guards & Reserves, Wounded Warrior Project, Military Spouse Employment Partnership, Military Spouse Corporate Career Network, and GI Jobs. Does your company observe Veterans Day? If so, check all that apply. Paid holiday for all or most employees Paid holiday for veteran/reservist employees Ceremony or event to recognize veteran/reservist employees recognition for veteran/reservist employees Is your company involved in any programs to prepare service members for civilian careers?

11 Page 11 of 17 If so, how is your company involved? Check all that apply. Assisting with classes/workshops organized by the military Transition Assistance Program or Army Career and Alumni Program Assisting with classes/workshops organized by veterans service organizations Participating in the Secretary of Defense Corporate Fellows Program Participating in the American Corporate Partners program Is your company involved in any efforts/programs to promote the hiring of veterans in the business community? If so, please describe your company's involvement., when performing resume reviews and coaching on job skills, we have assisted veteran s in pursuing other career paths. A recent example is a person that we are assisting in Kentucky who will be retiring soon. He is interested in working for U.P.S. We have assisted him with the steps he should take and helped him revise his resume. We are working with him as part of a network of soon to be retiring military that we provide career advice and assistance. What accomodations does your company make for employees who are military spouses? Check all that apply. : Allow them to work off-site Provide transfer to another company branch if their spouse is transferred ne, we are a part of MSEP and will be developing a program to accommodate military spouses Is your company involved in any other military or veterans' causes or organizations?

12 Page 12 of 17 If so, please list the organizations and describe the nature of the company's involvement. We participate in career fairs given by recruitmilitary and veteran fairs organized by the Chamber of Commerce. We have banner ads, post our jobs and search resumes at recruitmilitary and militaryvetjobs.com. We, also, work with local State One Stop Career Centers that have veteran career specialist on site.. We are partnered with Our main point of contact is Robert Walker. Our company has a presence on their website, in their national publication of Search and Employ; also our recruiters are actively involved in their Opportunity Expos (Career Fairs). Our recruiters also use s resume database as a part of their recruiting strategy. Section 3 of 4: Reserve policies Has your company signed a Statement of Support with the Employer Support of the Guard and Reserve, the Defense Department agency that promotes cooperation between reservists and civilian employers? Has your company received any awards from the Employer Support of the Guard and Reserve? If so, please check all that apply. Patriot Award Above and Beyond Award Pro Patria Award Freedom Award Is there anything else you would like to tell us about your company's involvement in ESGR? Verizon conducts comprehensive training of its management and employees on the Emergency Military Leave policy, Military and Veteran issues and awareness training of USERRA. Verizon also has external partnerships to further advocate the hiring of veterans, including Employer Support of Guard and the Reserves, Military Spouse Employment Partnership, Hiring our Heroes and Wounded Warrior Project. Verizon has been presented numerous ESGR Patriot Awards across multiple business units and organizations in many states. Verizon has been supportive many mobilizations and deployments in , 2008 and ESGR Patriot Awards have been submitted by various employees after each mobilization. Verizon has been submitted for the Freedom Award for 2012.

13 Does your company have any policies to accommodate or support reservists fulfilling their reserve duty -- typically one weekend a month plus two weeks a year? What best describes your company's pay for reservists fulfilling their normal reserve obligations? Their full civilian pay while receiving their military pay The full difference between their civilian pay and their military pay A percentage of the difference between their civilian pay and their military pay A combination of full and differential pay The reservist is not paid by the company during annual training Is there any limit on how long reservists receive pay while attending training? Exclude vacation time. : Less than two weeks Two weeks Three weeks One month More than one month Please describe any other policies you have to accomodate reservists' regular commitments. Verizon offers an enhanced Emergency Military Leave policy to provide the difference between the employee base pay and the military base pay for up to 36 months. The employee does not lose any income when they are deployed. As part of Verizon s Emergency Military Leave policy, the military family continues to receive Verizon medical, dental, vision and life insurance benefits, just like an active employee. This means they do nothave to change family s doctor, dentist and many other medical specialists that a family depends upon. This provides critical stability for the family during a time when many changes are occurring during military deployment. Does your company have any policies to accommodate or support reservists called to active duty? If so, what best describes them? Check all that apply. Pay Benefits Social support ne of the above Page 13 of 17

14 Page 14 of 17 What best describes your company's pay for eligible activated reservists? Their full civilian pay, while receiving their military pay The full difference between their civilian pay and their military pay A percentage of the difference between their civilian pay and their military pay A combination of full and differential pay Is there any limit on how long activated reservists receive company pay? Again, exclude vacation time. One month or less Six months One year Two years Five years Unlimited limit: 36 Months Are reservists who volunteer for active duty eligible for continued pay? Are there any other restrictions on who is eligible for continued pay? Is there anything else you would like to tell us about your company's pay policy for activated reservists? If you are a reservist/national guard member who has been involuntarily called-up to active duty in response to the current national security crisis, you are generally eligible to receive an amount equivalent to the difference between your Verizon and the amount of base pay you receive from the U.S. Government for active military service for a cumulative period of 36 months

15 Page 15 of 17 What benefits does your company offer activated reservists? Check all that apply. Medical insurance Life insurance Promotion opportunities Pay raises Profit sharing Retirement fund contributions Sick days Vacation day accrual 7 Personal Days Does the medical insurance cover dependents? Is there any time limit on medical coverage? limit Limit: 36 Months Does the life insurance cover dependents? Is there any time limit on life insurance coverage? limit Limit: 36 Months Are reservists who volunteer for active duty eligible for these continued benefits? Are there any other restrictions on who is eligible for continued benefits?

16 Page 16 of 17 Is there anything else you would like to tell us about your benefits policy for activated reservists? The company activated its Emergency Military Leave policy following the attacks of Sept. 11, 2001, and the policy remains effective. The policy applies both to employees called up for federal or state active military duty and those who voluntarily enlist. Verizon's benefits greatly exceed the provisions of Uniformed Services Employment and Reemployment Rights Act (USERRA), which requires employers to give reservists time off for military service and to reinstate them with certain rights and status upon their return. For up to 36 months of active duty, Verizon provides the difference between an employee's base pay and the military base pay. In addition, the company continues medical, dental, vision and group life insurance for employees and eligible dependents on the same terms as for active employees. Service and pension credit also continue for the entire Emergency Military Leave. Given the continued service of so many Verizon employees, this program was extended to provide an additional 36 months of program eligibility in September Reinstatement rights upon return from Emergency Military Leave are determined by the length of time the employee was away. For 90 days or less, an employee generally will be reinstated to the same job, and those on leave for more than 90 days generally will be reinstated to a similar job if the same job is not available. Since Sept. 11, 2001, more than 1,000 Verizon employees have been called to active duty in the military and National Guard. Some have served in Afghanistan and Iraq. s have played crucial roles here at home during the aftermath of Hurricanes Katrina and Rita. More than 90 employees are still on Emergency Military Leave. What kinds of support services does your company offer activated reservists and their families? Check all that apply. Financial assistance Contact with and personal support for the family Contact with and personal support for the service member Farewell and/or welcome home events Programs or policies to ease reintegration Paid time off before or after deployment (in addition to regular vacation days) The veteran can use their paid personal days Are reservists who volunteer for active duty eligible for these support services? Are there any other restrictions on who is eligible for these services?

17 Page 17 of 17 Is there anything else you would like to tell us about your support for activated/deployed reservists and their families? The company activated its Emergency Military Leave policy following the attacks of Sept. 11, 2001, and the policy remains effective. The policy applies both to employees called up for federal or state active military duty and those who voluntarily enlist. Verizon's benefits greatly exceed the provisions of Uniformed Services Employment and Reemployment Rights Act (USERRA), which requires employers to give reservists time off for military service and to reinstate them with certain rights and status upon their return. For up to 36 months of active duty, Verizon provides the difference between an employee's base pay and the military base pay. In addition, the company continues medical, dental, vision and group life insurance for employees and eligible dependents on the same terms as for active employees. Service and pension credit also continue for the entire Emergency Military Leave. Given the continued service of so many Verizon employees, this program was extended to provide an additional 36 months of program eligibility in September Reinstatement rights upon return from Emergency Military Leave are determined by the length of time the employee was away. For 90 days or less, an employee generally will be reinstated to the same job, and those on leave for more than 90 days generally will be reinstated to a similar job if the same job is not available. Since Sept. 11, 2001, more than 1,000 Verizon employees have been called to active duty in the military and National Guard. Some have served in Afghanistan and Iraq. s have played crucial roles here at home during the aftermath of Hurricanes Katrina and Rita. More than 90 employees are still on Emergency Military Leave. Please check this box to confirm that you answered these questions accurately and to the best of your ability. I have answered these questions accurately and to the best of my ability. Click here to review your answers or print a copy for your records before submitting. Just be sure to return to this page and click "Submit." &copy 2011 Military Times EDGE Magazine

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