Transformation Initiatives: Status Update
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- Myra Merritt
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1 Transformation Initiatives: Status Update Presentation to the Information Technology Infrastructure Roundtable June 11, 2014 Grant Westcott, Chief Operating Officer and Vice-Chair, Information Technology Infrastructure Roundtable
2 Purpose To highlight achievements in the last fiscal year To provide an update on Shared Services Canada s transformation initiatives To outline what to expect
3 A year in review June 25, 2013: Contract awarded to Bell and CGI Systems WORKPLACE TECHNOLOGY DEVICES Nov. 8, 2013: Hosted Industry Day To be replaced by WTD icon TELECOMMUNICATIONS Nov. 2013: Procurement for GC Network launched April: Awarded contracts for Internet Interconnect Services and Local Internet Access Services Migrated 14 partners to standard videoconferencing infrastructure; published list of shareable boardrooms Hosted three industry engagement days for GC Wide- Area Network (July 2013), Data Centre Networks (Nov. 2013) and Workplace Communication Services (Feb. 2014), along with vendor one-on-one engagements DATA CENTRES Nov. 2013: Opened Enterprise Data Centre Gatineau (formerly Centre de données de l Ouest de Québec) Closed 10 legacy data centres Launched procurements for data-centre infrastructure supply chain and co-location CYBER AND IT SECURITY Nov. 2013: Completed transfer of GC-CIRT from Communications Security Establishment Canada to SSC Security Operations Centre Completed 1,298 supply chain integrity assessments Completed GC Secure Remote Access for 20 partners 3
4 SSC Transformation Program Key milestones AND BB10 DATA CENTRE NETWORKS CYBER AND IT SECURITY WORKPLACE TECHNOLOGY DEVICES BB10 FACILITIES FY 13/14 FY 14/15 FY 15/16 FY 16/17 FY 17/18 FY 18/19 FY 19/20 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Centre de données de l ouest du Quebec (CDOQ) / Development 1 Borden / Production 1 Interim Established Complete Approved - Production 1 Expansion Production 2 Established and Production 2 establishment GCNET WAN Strategy for Multi-Tenant WIFI/LAN buildings GC Service 1.0 Established VIDEOCONF. (BOARDROOMS) (ongoing service improvements; releases as required) WORKPLACE COMMS CONTACT CENTRE CYBER SECURITY Security Operations Centre Release 1 IT SECURITY Managed Security Service Contract Award GC SECRET Release 1 (tactical) INFRASTRUCTURE PROVISIONING SERVICES WORKPLACE TECHNOLOGY SERVICES Contract Award Wave 0 Wave 1 Wave 2 Wave 3 Pilot (SSC, TBS, Foreign Affairs and Trade Development Canada) Software Service Design Execute in Waves (Break/Fix) INFRASTRUCTURE Data Centre Supply Chain Established AS A SERVICE PLATFORM Basic Application Hosting Service Established AS A SERVICE (ongoing service improvement releases) Pilot Complete Contract Award(s) Science Data Centre Replacement Complete Building-by-building migration begins Building-by-building migration begins GC Commitments Fulfilled GC Service 2.0 Contract Award Building-by building migration begins Contract Award(s) Migration to enterprise services (Contact Centre Infrastructure and Toll Free Services) Security Operations Centre Release 2 Security Operations Centre Release 3 Migration Network Security Transformation Plan Release 2 C5 Upgrade Release 3 - Release 3 Implementation Business Case Software Sourcing Strategy Hardware Service Design Hardware Sourcing Strategy BB10 rollout complete Mission Critical Application Hosting Service Release Initiate & Develop Pilots Finalize Business Case Incremental Transition to Enterprise Macdonald-Cartier Data Centre / Development 2 Refurbishment Complete Production 3 Production 4 Established Borden/Production 1 Established Supercomputing Expansion Complete Consolidation Complete Consolidation Complete 4
5 Shared Services Canada and ITIR: Go forward SSC will continue to host multiple engagement activities with partner organizations and industry to ensure a successful implementation of its transformation plans. Engagement and communications Timeliness GOVERNANCE New supply arrangements Standardization Benchmarking PROCUREMENT ARCHITECTURE AND INNOVATION Technical standards Directories Security Cloud services Big data and data mining Forums / Events: CIO Council CIO Forum Government Technology Exhibition and Conference (GTEC) Executive Summit, Developing Professionalism in Informatics (DPI) Public Sector Chief Information Officers Council (Canada) SSC consults: SSC s 43 partner departments/agencies Industry Industry Engagement Days IT Infrastructure Roundtable and advisory committees Bargaining agents 5
6 A challenging year ahead Managing both legacy and transitions to new enterprise services Multiple procurements across multiple programs Architectural and operating standards Priority on execution excellence, both SSC and partners, including industry Time is savings 6
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