ADR mechanisms for Internet domain name disputes: a model to be generalized? Jacques de Werra

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1 ADR mechanisms for Internet domain name disputes: a model to be generalized? Jacques de Werra

2 Is the answer to accept as the natural order that Google is going to act as adjudicator and simply figure out ways to provide the search engine with greater context? Nancy Scola, Designing the right to be forgotten Washington Post, August 4, 2014

3 Who shall decide if Google does not remove the URL? FAQ Google: What happens if an individual disagrees with your [i.e. Google s] decision? If we decide not to remove a URL from our search results, an individual may request that a local data protection authority review our decision.

4 Who could decide if Google removes the URL? Where a request to be removed from search engines is granted, any person is entitled to know about such cases and appeal the decision before the courtsto ensure that the public interest in the information is preserved DraftDeclarationof Internet Rights, StudyCommitteeon Internet Rights and Duties of Italy s Chamber of Deputies (October 2014)

5 The Advisory Council to Google on the Right to be Forgotten Report of February 6, 2015

6 What adjudication process? «Establisha public mediationmodel, in whichan independent arbitration body assesses removal requests. Several experts suggested this to be modeled on the process for resolving domain name disputes» (Appendix to the Report: «Alternative ideas and technical proposals we heard for an adjudication process»)

7

8 How to addressthe challenges of M.O.M.J.? Massive Online Micro-Justice

9 WhatcanwelearnfromInternet domainnamedisputes?

10 Uniform Domain Name Dispute Resolution Policy (UDRP) Designedfor clearcut«cybersquatting» cases (of gtlds) Fast Cheap Alternative to court litigation( unusual)

11 UDRP Submissionto the UDRP imposedto the domain name holder(by contract) Formal proceedings Right to beheard/ due process(languageetc.) Cases decided by independent experts Managed by independent ADR institutions (Growing) body of uniform global case law

12 UDRP Limited remedies(transfer/ cancellation) Transparency of the decisions(online) Sanctions againstabusive claims («Reverse Domain Name Hijacking») Self-enforceabilityof the decisionssubjectto the right to challenge them before selected courts (choice of court)

13 Is the UDRP «transplantable»? Victims/ claimants: trademarkowners/ privacy/ reputation(«property rights») Infringers/ defendants: owners of the domain name/ personspostingcontent online («free speech») Intermediaries: registrars of the domain names / search engines/ online platforms platforms

14 Is the UDRP «transplantable»? Submissionto the UDRP of all domainname holders(freedomof contract? / choiceto submitto ADR?) Transfer / cancellationof domainnames=> restriction of free speech Balance between property rights and opposing «rights or legitimate interests»

15 Is the UDRP «transplantable» to requests for content removal(e.g. RTBF)? Requestto delist/removecontent submittedto the platform(withagreement to submitto subsequent dispute resolution mechanism) => Clear cut cases decided by the requested platform => Not clearcutcases submittedto ADR / neutrals

16 Is the UDRP «transplantable» to requests for content removal(rtbf)? Challenge of the decisionof the platform/ the neutralbeforea pre-selectedinstitution (choiceof court / DPA (?)) Can third parties intervene in the proceedings (e.g. content publishers in RTFB cases) - subject to obligations of confidentiality (imposed by contract?)-?

17 Is the UDRP «transplantable» to requests for content removal(rtbf)? Costs of the proceedings? UDRP = the victim/trademark owner (transplantable?) «[ ] wethinkthatitwouldbeworthwilefor searchenginesto considerjointlyfundingan arbitration board» (Report AdvisoryCouncil to Google)

18 UDRP as a model for other Internet-relateddisputes? Needto developstandardizedbest practices for Massive Online Micro Justice (MOMJ): «Differentsearchenginesshouldcollaborateto standardizethe removalprocessand providea single, efficient and effective interface for data subjectsrequestingremovals» (Report AdvisoryCouncil to Google)

19 Conclusion Importance of legal innovation Needto learnlessonsfrom/ buildupon experience(no reinventingthe wheel/ the Internet syndrom) Thank you for your attention

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