Claude Willis, Deputy Director, Greater Washington Region Clean Cities Coalition 28 Jan :00-2:30 Asset Management Boot Camp

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1 Fleet Track for Non-Federal Fleet Professionals Date/Time Topic Speaker 27 Jan :00-10:00 Keynote TBC 27 Jan :00-12:00 FM access to Expo 27 Jan :00-12:00 Fleet Managers Training Resources 27 Jan :00 2:30 Introduction to NAFA and the Eleven Essentials of Fleet Management 27 Jan :45-3:45 NAFA s Sustainable Fleet Standard 28 Jan :00-10:00 Keynote DOE 28 Jan :00-12:00 FM Access to Expo 28 Jan :00-12:00 AFV Technology Advances, Policy and Tax Incentives Rick Hilmer, Fleet Manager, Prince George s County Katherine Vigneau, CAFM Claude Masters, CAFM Claude Masters, CAFM Bill Van Amburg Claude Willis, Deputy Director, Greater Washington Region Clean Cities Coalition 28 Jan :00-2:30 Asset Management Boot Camp Marc Knight, CAFM Katherine Vigneau, CAFM 28 Jan :45-3:45 Information Management Marc Knight, CAFM Jan :00-12:00 FM access to Expo 29 Jan :00-12:00 Fleet Facilities Retrofits for Natural Gas Stephe Yborra, NGVAmerica 29 Jan Asset Management exam NAFA 29 Jan :00-2:30 Masters Risk Management with exercise Katherine Vigneau, CAFM NAFA will be a strong presence at this event, offering an exciting mixture of old and new classes. Our classes will appeal to attendees with a range of experience and education needs. Our professional instructors have decades of experience in the fleet industry and are dedicated to sharing that experience with you. NAFA classes will include: 1. The Eleven Essentials of Fleet Management. NAFA members agree that government or corporate, small fleet or big, University or Public Service; there are certain aspects of fleet management that we all need to get right to be successful. What are the most important things in determining efficient and effective fleet operations? Where can you find data to confirm that you are, in fact, doing it right? Attendees will be asked what they think should be on the list and will then see how their list compares to that of NAFA. As each of the Essential Eleven are presented,

2 attendees will discuss how to measure performance in that area and potential benchmark sources. What NAFA considers the 11 essentials in fleet operations What standards fleets are expected to perform at Where to find reliable benchmarking information 2. NAFA s Sustainable Fleet Standard. NAFA has recently created a Sustainable Fleet Standard Program that defines what it really means to be a green or sustainable fleet. The program provides a tool for fleets to measure their sustainable efforts against NAFA s standard and to earn recognition for accomplishments as they reach certain fleet sustainability objectives. The program goal is to recognize organizations that manage and reduce the environmental impacts of fleet operations at a standard that is equal or better than that required by legislation. How to sign up to participate in this program How to demonstrate real commitment to emissions reductions 3. Asset Management Test Drive. NAFA s certification programs are the industry s standard for fleet education. Although it is a self-study program, NAFA has developed training classes in each of the eight subjects designed to help candidates prepare for the certification exams. The Asset Management module deals with acquiring vehicles and remarketing them. This session will cover the certification program in these two areas and provide attendees with a very good idea of the level of education to expect in the program. As a bonus, attendees who pre-register according to the instructions on the next page, can write the Asset Management exam for free and get an even better idea of what to expect. How to develop a vehicle selector (includes a practical exercise). How to interpret vehicle pricing information. When to remarket a fleet asset. Which remarketing method is best for you. 4. Masters - Risk Management. This Masters class will challenge experienced fleet professionals to apply the knowledge gained through the CAFM/S programs or practical experience, in a challenging practical exercise. The session will cover a full range of risk definitions and theories and present the risk management process. After walking through an example of this process applied, attendees will be given the information needed to conduct the process.

3 How to define and recognize risks to fleet operations. How to measure and prioritize risks. When to retain, insure, reduce or avoid specific risks. How to follow the steps in the risk management process. 5. Fleet Information Management 101. NAFA has just released the Fleet Information Management Guide, a comprehensive reference for getting, storing and using fleet information. This session is one of a series of eight potential introductory sessions and is suitable for attendees who are new to fleet or who have a specific interest in Fleet Information Management systems. There will be interaction and discussion surrounding the role of information in fleet management, how to identify system requirements and the use of telematics. How to determine which type of FIMS is right for your organization. What data needs to be tracked and how to report on it. What technologies exist and how they can improve aspects of fleet performance.

4 Certified Automotive Fleet Manager Program Test Drive Test Drive the CAFM NAFA s Certified Automotive Fleet Manager (CAFM) program is the industry standard in terms of achieving professional recognition for knowledge and expertise. It is not just about cars it covers fleet and maintenance management processes that apply to anything with an engine. For the first time, NAFA is offering the opportunity for attendees at the Washington Auto Show to test drive the CAFM certification program for free. Here are the details: o Attendees of the 2015 Washington Auto Show are eligible to sign up. o Go to link and sign up no later than 15 December o Registrants will receive study materials for the Asset Management module by 20 December o A class on Asset Management will be offered at the Auto Show on 28 January from 1:00-2:30. It will cover the highlights of the module and provide an opportunity to ask questions about the materials. Attendees should complete their Study Guide prior to the class to get the most out of the session. o Registrants can then write the Asset Management Exam on 29 January at 11:00. o Successful candidates will have one year to enroll in CAFM and have that module count towards their professional designation. o All participants who pass the exam will receive a completion certificate. o For more information on the CAFM program see Greater Washington Region Clean Cities Coalition Training Sessions Educate, Problem Solve and Network!

5 The Auto Show will provide fleet professionals and alternative fuel vehicles advocates with learning and proactive networking opportunities. The event will bring Federal, State and fleet representatives along with private business together to educate, inform, problem solve and instruct on current fleet management policies, procedures and exchange of ideas, solutions and technology. 1. FLEET MANAGERS TRAINING RESOURCES January 27, 11am - Noon This seminar is designed to introduce various automotive technician training resources to fleet managers in an effort to address concerns about the availability and costs of technician training for alternative fuel vehicles and infrastructure. The panel will consist of professional organizations that provide a variety of course offerings on alternative vehicles in a variety of formats, including on-line, instructor led, webinar and DVD based training regarding Electric, Biodiesel, Ethanol, CNG and Propane vehicles and infrastructure. Panelists will include: National Alternative Fuels Training Consortium (NAFTC) AC Delco Roush Clean Tech Propane Education and Research Council (PERC) National Biodiesel Foundation Moderator: Rick Hilmer, Fleet Manager, Prince George s County 2. AFV TECHNOLOGY ADVANCES, POLICY INITIATIVES AND TAX INCENTIVES January 28, 11am - Noon The focus of this session will be directed towards strategies and actions that state and local governments can take to address and encourage regional cooperation and planning to improve the adoption and growth of AFVs and infrastructure. Areas of discussion will include cooperative procurement of AFVs and fueling infrastructure, tax incentives regional cooperation and effective planning strategies. The session will also focus on setting a new vision and planning that focus on regional transportation and environmental policies to promote the growth of AFVs and infrastructure development in the DC metro region. Panelists will provide best practices, strategies and technology advances that prod the growth of alternative vehicles and infrastructure. Panelists will include: US Department of Energy Metropolitan Washington Council of Governments (MWCOG) MOTIV Motors Maryland Clean Cities Nissan Motors

6 Moderator: Claude Willis, Deputy Director, Greater Washington Region Clean Cities Coalition 3. FLEET FACILITIES RETROFITS FOR NATURALGAS January 29, 10am 11am This session will focus on retrofitting and up fitting vehicle maintenance facilities for natural gas fleets. Panelists will share their experiences with adopting natural gas vehicles into their fleet. For example, to date Washington Gas has accumulated 147 CNG vehicles and expects to have approximately 240 CNG vehicles by the end of Discussions will focus on: What fleet managers should expect when deciding whether or not to convert a portion of their fleet to natural gas Address the required modifications that may be imposed by both state and local code and permitting authorities Address both rumors and realities regarding retrofitting cost implications The importance of investing in training and safety requirements when working on natural gas fuel systems within an enclosed area. Panelists will include: Washington Gas Natural Gas Vehicles America Montgomery County Fleet Washington Metropolitan Area Transit Authority Moderator: Stephe Yborra, NGVAmerica