Residential Property Owners Insurance (Fast Trade)

Transcription

1 Resdental Property Owners Insurance (Fast Trade)

2 Useful Telephone Numbers Clams Helplne (24 hours) The Clams helplne can be used by anyone wshng to report a clam on any of Avva s new commercal products. As soon as you know about the problem you face - we wll start to put the solutons n place. Legal and Tax Helplne (24 hours) Call ths helplne anytme, day or nght, for advce on any UK legal or tax matters. Gven n confdence, the advce s free - all you pay for s the prce of the call. Rsk Servces Helplne (offce hours) Advce on safety, fre, securty and other rsk related ssues. Nnety per cent of queres are dealt wth on the spot, and we guarantee an answer wthn one workng day. Counsellng Servce A counsellng servce s avalable for your staff to help them deal wth stuatons such as bereavement, dvorce or even bullyng at work. Please have your polcy number ready. Telephone Call Recordng For our jont protecton telephone calls may be recorded and/or montored. Onlne nformaton For useful nformaton and assstance n managng your property portfolo, vst USERNAME landlord PASSWORD yellow

3 Introducton Thank You for choosng Us as Your nsurer. Ths s Your Resdental Property Owners polcy, settng out Your nsurance protecton n detal. Please read t carefully to make sure that t meets Your requrements and that the detals on the polcy Schedule are correct. Your premum has been based upon the nformaton shown n the polcy Schedule and recorded n Your statement of fact. If after readng Your polcy You have any questons, please contact Your Insurance advser. 1

4 Contents Ths polcy s made up of ndvdual Sectons. It should be read together wth Your current Schedule whch ndcates the Sectons You are Insured under and gves precse detals of Your Insurance protecton. The Contract of Insurance 3 Complants Procedure 4 Our Promse of Servce 4 Important Informaton 5 Polcy Defntons 6 Asset Protecton 9 Property Damage 9 Revenue Protecton 16 Loss of Rent and Alternatve Accommodaton Expenses 16 Asset and Revenue Protecton 17 Terrorsm Secton 17 Legal Labltes 19 Employers Lablty 19 Publc and Products Lablty 22 Polcy Exclusons 28 Polcy Condtons 31 2

5 The Contract of Insurance Your polcy s a contract between Us, and You, the Polcyholder. The statement of fact and declaraton whch You have accepted wll be the bass of the contract. In return for You havng pad or agreed to pay the premum, We wll ndemnfy You by payment or, at Our opton, by renstatement or repar n respect of loss, destructon, damage, accdent or njury occurrng durng the Perod of Insurance, subject to the terms and exclusons contaned n or endorsed on the polcy. IMPORTANT Ths polcy s a legal contract. You must tell Us about any facts or changes whch affect Your nsurance and whch have occurred ether snce the polcy started or snce the last renewal date. If You are not sure whether certan facts are relevant please ask Your Insurance advser. If You do not tell Us about relevant changes, Your polcy may not be vald or the polcy may not cover You fully. You should keep a wrtten record (ncludng copes of letters) of any nformaton You gve Us, when You renew ths polcy. 3

6 Complants Procedure Our Promse of Servce Our goal s to gve excellent servce to all Our customers but We recognse that thngs do go wrong occasonally. We take all complants We receve serously and am to resolve all Our customers problems promptly. To ensure that We provde the knd of servce You expect We welcome Your feedback. We wll record and analyse Your comments to make sure We contnually mprove the servce We offer. What wll happen f You complan We wll acknowledge Your complant promptly. We am to resolve all complants as quckly as possble. Most of our customers concerns can be resolved quckly but occasonally more detaled enqures are needed. If ths s lkely, We wll contact You wth an update wthn 10 workng days of recept and gve You an expected date of response. What to do f You are unhappy If You are unhappy wth any aspect of the handlng of Your nsurance We would encourage You, n the frst nstance, to seek resoluton by contactng Your nsurance advser or usual Avva pont of contact. If You are unhappy wth the outcome of Your complant You may refer the matter to the Fnancal Ombudsman Servce (FOS) at: The Fnancal Ombudsman Servce South Quay Plaza 183 Marsh Wall London E14 9SR Telephone: (free from landlnes) or (free from most moble phones) Or smply log on to ther webste at Whlst We are bound by the decson of the FOS, You are not. Followng the complants procedure does not affect Your rght to take legal acton. 4

7 Important Informaton Choce of Law The approprate law as set out below wll apply unless You and Us agree otherwse: 1. The law applyng n that part of the Unted Kngdom, Channel Islands or the Isle of Man n whch you normally lve or (f applcable) the frst named polcyholder normally lves; or 2. In the case of a busness, the law applyng n that part of the Unted Kngdom, Channel Islands or the Isle of Man where t has ts prncpal place of busness; or 3. Should nether of the above be applcable, the law of England and Wales wll apply. Customers wth Dsabltes Ths polcy and other assocated documentaton s also avalable n large prnt, audo and Bralle. If you requre any of these formats please contact Your Insurance advser. Use of Language Unless otherwse agreed, the contractual terms and condtons and other nformaton relatng to ths contract wll be n Englsh. Fnancal Servces Compensaton Scheme We are covered by the Fnancal Servces Compensaton Scheme (FSCS). You may be enttled to compensaton from the scheme f we cannot meet our oblgatons. Ths depends on the type of busness and the crcumstances of the clam. Further nformaton about the scheme s avalable from the FSCS webste or wrte to Fnancal Servces Compensaton Scheme, 7th floor Lloyds Chambers, Portsoken Street, London E1 8BN. 5

8 Polcy Defntons Each tme We use one of the words or phrases lsted below, t wll have the same meanng wherever t appears n Your polcy unless We state otherwse. A defned word or phrase wll start wth a captal letter each tme t appears n the polcy e.g. Employee, except for headngs and ttles. Each Secton of the polcy contans defntons whch apply to that partcular Secton and they must be read n conjuncton wth the followng polcy defntons. Computer and Electronc Equpment All computers, computer nstallatons and systems, mcrochps, ntegrated crcuts, mcroprocessors, embedded systems, hardware, and any electronc equpment, data processng equpment, nformaton repostory, telecommuncaton equpment, computer controlled or programmed machnery, equpment capable of processng data and/or smlar devces, whether physcally or remotely connected thereto. Condton Precedent A condton whch must be compled wth before We are to be lable for a clam. Cyber Vandal The person or persons, whether dentfed or not, responsble for, or nvolved wth, creatng a Vrus or Smlar Mechansm or a Denal of Servce Attack, unauthorsed access to or use of Computer and Electronc Equpment. Data All nformaton whch s 1. electroncally stored, or 2. electroncally represented, or 3. contaned on any current and back-up dsks, tapes or other materals or devces used for the storage of data, ncludng but not lmted to operatng systems, records, programs, software or frmware, code or seres of nstructons. Data Storage Materals Any materals or devces used for the storage or representaton of Data ncludng but not lmted to dsks, tapes, CD-ROMs, DVDs, memory stcks, memory cards or other materals or devces whch may or may not also consttute Computer and Electronc Equpment. Denal of Servce Attack Any actons or nstructons wth the ablty to damage, nterfere wth, or otherwse affect the avalablty of Computer and Electronc Equpment or Data, ncludng but not lmted to the generaton of excess traffc nto network addresses, the explotaton of system or network weaknesses, and the generaton of excess or non genune traffc wthn, between or amongst networks. Contents of Communal Areas 1. Carpets, furnture and furnshngs and gardenng equpment other than Valuables belongng to You or for whch You are responsble whlst contaned wthn the Resdental Buldng or wthn any offce but not wthn any Resdental Unt. 2. Garden furnture n the open or wthn the Resdental Buldng. Contents of Resdental Unts Carpets, domestc furnture and furnshngs ncludng whte goods other than Valuables belongng to You for whch You are responsble whlst contaned n any Resdental Unt. Employee Any person who s 1. under a contract of servce or apprentceshp wth You 2. borrowed by or hred to You 3. a labour master or suppled by a labour master 4. employed by labour only sub-contractors 5. self-employed 6. under a work experence or tranng scheme 7. regarded as beng n Your employment under the terms of any contract or agreement 8. a voluntary helper whle workng under Your control n connecton wth The Busness 9. an outworker or home worker when engaged n work on Your behalf. Endorsement/Endorsements An alteraton to the terms of the polcy. Excess/Excesses The amount or amounts shown n Your polcy or the Schedule whch We deduct from each and every clam. 6

9 Falure Any partal or complete reducton n the 1. performance, or 2. avalablty, or 3. functonalty, or 4. the ablty to recognse or process any date or tme, of any Computer and Electronc Equpment, electronc means of communcaton, web ste. Loss of Data Physcal or electronc or other loss or destructon or alteraton or loss of use, whether permanent or temporary, of or damage to Data, of whatsoever nature, n whole or n part, ncludng, but not lmted to, Loss of Data resultng from loss or damage to Computers and Electronc Equpment or Data Storage Materals, ncludng whle stored on Data Storage Materals. Malcous Contngency 1. rot, cvl commoton, strkers, locked out workers or persons takng part n labour dsturbances. 2. malcous persons other than theves and Cyber Vandals. Money Current 1. con, bank and currency notes 2. postal and money orders, bankers drafts, cheques and gro cheques 3. crossed warrants, blls of exchange and securtes for money 4. postage, revenue, natonal nsurance and holday wth pay stamps 5. natonal nsurance and holday wth pay cards, natonal savngs certfcates, war bonds, premum savngs bonds and frankng machne mpressons 6. credt company sales vouchers, luncheon vouchers and tradng stamps 7. VAT nvoces. Perod of Insurance From the effectve date untl the expry date shown n the Schedule and any subsequent perod for whch We accept payment for renewal of ths polcy. Property Insured Property Insured as detaled n the Schedule. Resdent The owner, tenant or lessee of any Resdental Unt and any member of hs/her famly permanently resdng wth hm/her. Resdental Buldng The buldng belongng to You or for whch You are responsble, all wthn The Premses ncludng: 1. landlord s fxtures and fttngs 2. domestc outbuldngs and garages 3. swmmng pools and hard tenns courts 4. terraces, patos, drveways, footpaths, walls, fences, gates and hedges 5. nteror decoratons 6. telecommuncatons aerals, aeral fttngs, masts, and closed crcut televson (CCTV) 7. car parks, cess pts, septc tanks 8. squash courts, gymnasa used by Resdents for domestc and lesure purposes 9. street furnture and lamp posts 10. solar panels and wnd turbnes attached the buldng Unless descrbed dfferently n the Schedule, the buldng other than domestc outbuldngs and garages are bult of brck, stone or concrete and roofed wth slates, tles, concrete, metal or asbestos wth no more than 10% of other materals. Resdental Unt Any ndvdual self contaned lvng area wthn any Resdental Buldng. Schedule The document whch specfes detals of the Polcyholder, The Premses, Property Insured and any Excess(es), Endorsements and Condtons Precedent applyng to the polcy. 7

10 Specfed Contngency 1. Fre 2. Lghtnng 3. Exploson 4. Arcraft and other aeral devces or artcles dropped from them 5. Earthquake 6. Storm or flood 7. Escape of water from any tank apparatus or ppe 8. Fallng trees 9. Impact 10. Escape of fuel from any fxed ol heatng nstallaton. The Busness Actvtes drectly connected wth The Busness descrbed n the statement of fact and specfed n the Schedule ncludng the routne repar, mantenance and decoraton of the Resdental Buldng or the Resdental Unt. Valuables Items composed of precous metals or precous stones, jewellery, watches, furs, curos, works of art and Money. Vrus or Smlar Mechansm Program code, programmng nstructon or any set of nstructons wth the ablty to damage, nterfere wth, or otherwse adversely affect Computer and Electronc Equpment or Data, whether nvolvng self-replcaton or not, ncludng, but not lmted to trojan horses, worms and logc bombs. We/Us/Our Avva Insurance Lmted. You/Your/Polcyholder The person, persons, company, companes, partnershp, partnershps or unncorporated assocaton named n the Schedule as Polcyholder. The Premses The Premses as stated n the statement of fact and specfed n the Schedule. Unoccuped If any Resdental Buldng or Resdental Unt s not beng lved n by anyone wth Your permsson for more than 45 consecutve days. Value The amount of money You would have receved by sellng the artcle or property mmedately pror to the loss or damage. 8

11 Asset Protecton Property Damage Secton Defntons (Also refer to the Polcy Defntons at the front of the booklet.) The followng defntons apply to ths secton and shall keep the same meanng wherever they appear n the secton. Bodly Injury Bodly Injury by volent and vsble means, whch drectly and ndependently of any other cause, results n death or dsablement. Damage Loss, destructon or damage. Insured Person You or Your drectors. Partners or employees aged between 16 and 65. Property Damage Excess The amount shown n the Schedule whch We wll deduct from each and every clam at each separate premses n respect of contngences 1 to 14 & 16 and 17. Cover We wll provde ndemnty n respect of Damage caused by the followng contngences to the tems specfed n the Schedule. We wll not ndemnfy You n respect of the Property Damage Excess Contngences 1. Fre. 2. Lghtnng. 3. Earthquake. 4. Exploson. 5. arcraft other aeral devces or artcles dropped from them. 6. Rot, cvl commoton, strkers, locked out workers, persons takng part n labour dsturbances. 7. Malcous persons other than theves. We wll not ndemnfy You n respect of Damage to any Unoccuped Resdental Buldng Unoccuped Resdental Unt or 8. Storm or flood. We wll not ndemnfy You n respect of Damage (d) due only to any change n water table level by frost by subsdence, ground heave or landslp to fences, gates and hedges. 9. Escape of water from any tank, apparatus or ppe. We wll not ndemnfy You n respect of Damage to any Unoccuped Resdental Buldng Unoccuped Resdental Unt or Contents of a Resdental Unt whlst Unoccuped. 10. Fallng trees or branches or rado/tv aerals. We wll not ndemnfy You n respect of Damage caused by subsdence, ground heave or landslp by fellng, loppng or prunng of trees to fences, gates and hedges. 11. Impact by any road vehcle, tran or anmal. 12. Leakage of ol from any fxed heatng nstallaton. We wll not ndemnfy You n respect of Damage to any Unoccuped Resdental Buldng Unoccuped Resdental Unt or Contents of a Resdental Unt whlst Unoccuped. 13. Theft or attempted theft. We wll not ndemnfy You n respect of Damage (d) caused by You or Your famly or an Employee caused by any Resdent or hs/her guest to any Unoccuped Resdental Buldng Unoccuped Resdental Unt or Contents of a Resdental Unt whlst Unoccuped. to moveable property n the open except garden furnture up to a maxmum of Breakage or collapse of televson and rado aerals, aeral fttngs, masts or satellte dshes. Contents of a Resdental Unt whlst Unoccuped. 9

12 15. Accdental breakage of Glass and Santary Fxtures fxed glass n wndows, doors, fanlghts, sky-lghts, conservatores and solar panels washbasns, pedestals, baths, snks lavatory bowls, bdets, csterns shower trays, splashbacks fxed glass n furnture v v fxed glass n mrrors glass n shelves ceramc hobs and cooker tops free standng ceramc hobs and cooker tops where Contents of Resdental Unts are nsured. 1. We wll not ndemnfy You for breakage n any Unoccuped Resdental Buldng or Unoccuped Resdental Unt. 2. We wll not ndemnfy You for breakage (d) resultng from corroson, wear and tear and deprecaton scratchng n transt or whle beng ftted caused by workmen carryng out alteratons or repars to The Premses. 16. Subsdence of, or ground heave of the ste on whch the Resdental Buldng stands or landslp. We wll not ndemnfy You n respect of Damage caused by v v collapse, crackng, shrnkage or settlement of any buldng coastal or rver eroson defectve desgn or nadequate constructon of foundatons demolton, structural alteraton or repar or ground works or alteratons beddng down of new structures or settlement of newly made up ground Damage to v swmmng pools and/or hard tenns courts terraces, patos, drveways, footpaths walls, fences, gates and hedges car parks, cess pts, septc tanks unless there s Damage to the Resdental Buldng or Resdental Unt at the same tme (d) Damage as a result of the movement of sold floor slabs unless there s Damage to the foundatons beneath the exteror walls of the Resdental Buldng at the same tme The Subsdence Excess. 17. All other accdental damage to the Resdental Buldng and Contents of Communal Areas. We wll not ndemnfy You n respect of the cost of mantenance and normal redecoraton Damage caused by: gradual deteroraton or wear and tear v v Clauses corroson, rust, rot or fungus vermn or nsects atmospherc or clmatc condtons normal settlement or shrnkage domestc pets subsdence, heave or landslp polluton or contamnaton faulty workmanshp, defectve desgn or the use of defectve materals any of the exclusons applyng to contngences 1-16 of ths Secton npple or jont leakage or falure of welds crackng, fracturng, collapse or overheatng of a boler, vessel, machne or apparatus n whch nternal pressure s due to steam only, or any assocated ppng mechancal or electrcal breakdown Damage to any Unoccuped Resdental Buldng, Contents of a Resdental Unt whlst Unoccuped. The followng clauses apply to both Buldngs and Contents tems where nsured. 10

13 1. Captal Addtons We wll ndemnfy You n respect of loss, destructon or damage to any newly bult and / or newly acqured buldngs alteratons, addtons and mprovements to an nsured buldng but not n respect of any apprecaton n value stuated anywhere n England, Wales, Scotland, Northern Ireland, the Channel Islands or the Isle of Man The maxmum We wll pay n respect of any one locaton s 10% of the Resdental Buldng Sum Insured You must provde Us wth detals of these extensons as soon as possble but at least wthn sx months and specfcally nsure such extensons wth Us from the date Our exposure commenced and pay the approprate addtonal premum. 2. Automatc Renstatement of Sum Insured The Sums Insured stated n the Schedule wll not be reduced by the amount of any clam unless We or You gve wrtten notce to the contrary. You must pay the addtonal premum requred to renstate the Sums Insured. 3. Changng Locks We wll pay for the cost of changng locks at The Premses f the keys are lost from The Premses Your busness premses or the busness premses of any person authorsed by You The home of any person authorsed by You followng theft or attempted theft // or whlst n Your custody or that of any person authorsed by You followng robbery or attempted robbery. The maxmum We wll pay for any one loss s 2, Clams Settlement Followng Damage caused by any contngency nsured by ths Secton to the Resdental Buldng We can choose to pay for the rebuldng or repar or make a monetary payment. If at the tme of Damage the Sum Insured s less than the cost of rebuldng as new, payment wll be made after a deducton for any wear or deprecaton. We wll not ndemnfy You for any reducton n market value. The maxmum amount We wll pay wll be the Sum Insured adjusted to take account of the ndex lnkng condton Captal Addtons clause. Contents of Communal Areas. We wll pay for the cost of repar f any contents are damaged or replacement as new f any contents are lost or destroyed. The maxmum We wll pay wll be the Sum Insured adjusted to take account of the ndex lnkng condton. Contents of Resdental Unts. We wll provde ndemnty for the cost of repar f any contents are partally damaged or replacement as new f any contents are lost or destroyed. If, followng Damage an tem can be repared but the repar s not carred out We wll pay the reducton n value of the tem as a result of the Damage but not more than the estmated cost of repar. If at the tme of Damage the Sum Insured s less than the cost of rebuldng as new, payment wll be made after a deducton for any wear or deprecaton. The maxmum We wll pay wll be the Sum Insured, adjusted to take account of the Index Lnkng condton. 11

14 (d) Money and Assault We wll pay weekly compensaton at 4 weekly ntervals compensaton for contngency (v) s pad for a maxmum of 2 years from the date the dsablement started. It s pad n addton to any other compensaton whch may be payable for the same njury compensaton s only payable for one of the benefts () to (). 5. Clearance of Drans The Sum Insured for Buldngs extends to nclude an amount necessarly and reasonably ncurred by You and whch We agree to for cleanng and / or clearng of drans, gutters and sewers owned by You or for whch You are responsble followng Damage nsured under ths Secton. 6. Debrs Removal The Sum Insured for each tem, ncludes costs and expenses You ncur, wth Our consent, for removal of debrs dsmantlng or demolshng shorng up or proppng of the parts of the property whch have suffered Damage nsured under ths Secton. We wll not ndemnfy You n respect of costs and expenses ncurred n removng debrs from anywhere other than the ste of the Damage and the area adjacent to t arsng from polluton or contamnaton of property not nsured under ths Secton more specfcally nsured. 7. European Unon & Publc Authortes Followng Damage as nsured under ths secton, to any tems on buldngs We wll pay the addtonal cost of renstatng the Property Insured necessary to comply wth any European Unon Legslaton Act of Parlament Bye-Laws of any Publc Authorty. We wll not ndemnfy You n respect of 1. costs ncurred n respect of Damage not nsured by ths Secton where notce was served on You before the Damage occurred n respect of property or parts of the property, other than foundatons (unless foundatons are specfcally excluded), whch have not suffered Damage 2. any charge or assessment arsng from captal apprecaton followng complance wth ths legslaton. The renstatement of the property must begn and be carred out as quckly as possble may be carred out on another ste and n a manner sutable to Your needs but ths must not ncrease Our lablty. If Our lablty under ths Secton s reduced by the applcaton of any terms or condtons of ths polcy, Our lablty under ths Clause wll be smlarly reduced. The maxmum We wll pay under ths Clause n respect of any one clam s 15% of the tem Sum Insured or where the Sum Insured apples to property at more than one premses, 15% of the amount We would have been lable to pay f the Property Insured by the tem at The Premses where Damage occurred had been completely destroyed. 8. Landscaped Gardens We wll ndemnfy You n respect of costs and expenses ncurred n renstatng or reparng landscaped gardens and grounds followng Damage caused by emergency servces whle attendng the Resdental Buldng as a drect result of damage nsured under ths Secton. The maxmum We wll pay s 25,000 n any one Perod of Insurance. 12

15 9. Loss of Metered Utlty Supples We wll ndemnfy You for the cost of metered water, gas, ol and electrcty for whch You are legally responsble arsng from Damage as nsured by ths Secton or unauthorsed use by persons takng possesson, keepng possesson or occupyng The Premses wthout Your authorty. The maxmum We wll pay for any one loss s 5, Money and Assault Money Cover We wll pay for loss of Money up to the followng amounts any sngle loss of busness Money Lmt any one loss n transt 2,000 n bank nght safes and afterwards 2,000 wthn bank premses untl at the bank s rsk n your home or the home of any 500 Employee, partner or drector any sngle loss n respect of crossed 250,000 cheques, crossed postal or money orders, crossed banker s drafts, stamped natonal nsurance cards. We wll not ndemnfy You n respect of 1. losses due to the dshonesty of You, Your Employees, partners or drectors not dscovered wthn 7 workng days of the loss where a more specfc nsurance s n force, except for any amount n excess of that nsurance 2. shortages due to clercal or accountng errors 3. loss of Money from unattended vehcles 4. loss or Damage outsde Great Brtan, Northern Ireland, the Republc of Ireland, the Channel Islands and the Isle of Man. Assault Cover We wll pay the compensaton stated below to You for Bodly Injury to an Insured Person caused by the theft or attempted theft of Money, whch happens n the course of The Busness and resultng n the followng contngences death 10,000 total and permanent loss of sght n one or both eyes 10,000 loss of one or both lmbs 10,000 v v total dsablement whch prevents the Insured Person from pursung ther normal occupaton 100 per week rembursement of ncurred medcal expenses up to 250 up to 250 n respect of such Insured Person for Damage to ther personal effects followng an attempted theft to steal Money covered by ths clause. 11. Mortgage and Other Interests The nterest s noted n respect of any Resdental Buldng or Resdental Unt of all partes who have an nterest n such property. In addton, the rghts of any mortgagee or lessor shall not be prejudced by any act of any mortgagor, lessee or occuper of any Resdental Buldng or Resdental Unt, provded the mortgagee or lessor shall mmedately on becomng aware of such act gve Us notce n wrtng and pay any addtonal premum We may requre. 12. Professonal Fees The Sum Insured for each buldng tem, ncludes an amount for professonal fees necessarly ncurred n renstatng or reparng the Property Insured, followng Damage nsured under ths Secton. We wll not ndemnfy You n respect of fees more specfcally nsured ncurred n preparng a clam. 13. Rsk Protecton Replacement Costs We wll ndemnfy You n respect of reasonable costs and expenses ncurred n re-fllng, re-chargng or replacng any portable fre extngushng applances local fre suppresson system 13

16 fxed fre suppresson system (d) sprnkler system (e) sprnkler heads and havng any fre and / or ntruder alarms and closed crcut televson equpment re-set as a result of Damage nsured under ths Secton. We wll not ndemnfy You n respect of any costs and expenses recoverable from the mantenance company or fre servce. 14. Temporary Removal We wll ndemnfy You n respect of Damage nsured under ths Secton to Contents of Resdental Unts and Contents of Communal Areas whle temporarly removed from The Premses to anywhere n Great Brtan, Northern Ireland, the Channel Islands or the Isle of Man for the purpose of The Busness. The maxmum We wll pay s 5,000 n any one Perod of Insurance. 15. Trace and Access We wll ndemnfy You n respect of reasonable costs and expenses ncurred wth Our consent n locatng the actual source of Damage to the Resdental Buldng and repars drectly arsng from caused by the escape of water from any tank, apparatus or ppe or leakage of fuel from any fxed ol heatng nstallaton. We wll not ndemnfy You n respect of costs or expenses ncurred where Damage results solely from a change n the water table level. The maxmum We wll pay s 25,000 n any one Perod of Insurance. 16. Transfer of Interest If at the tme of Damage occurrng to a Resdental Buldng or Resdental Unt nsured under ths Secton, You have entered nto a contract to sell Your nterest n the property, but the contract has not yet been completed the Resdental Buldng or Resdental Unt has not yet been nsured by or on behalf of the purchaser and the purchase s subsequently completed, We wll ndemnfy the purchaser to the extent that ths Secton nsures the Resdental Buldng or Resdental Unt. Ths wll not affect ether Your or Our rghts and labltes up to the date of completon of the purchase. 17. Underground Servces We wll ndemnfy You n respect of accdental damage to underground ppes cables whch extend from the Resdental Buldng to the publc mans. We wll not ndemnfy You n respect of 1. the cost of mantenance 2. accdental damage caused by gradual deteroraton or wear and tear v 18. Relettng Costs v corroson, rust, rot or fungus vermn or nsects atmospherc or clmatc condtons normal settlement or shrnkage faulty workmanshp, defectve desgn or the use of defectve materals. We wll ndemnfy You n respect of costs reasonably ncurred wth Our consent n re-lettng The Premses (ncludng legal fees n connecton wth the re-lettng) followng Damage as nsured by ths Secton. The maxmum We wll pay s 2,500 any one perod of nsurance. Exclusons (These Exclusons apply n addton to the Polcy Exclusons at the rear of ths booklet.) We wll not ndemnfy You n respect of Damage caused by polluton or contamnaton. However, We wll ndemnfy You n respect of Damage to the Property Insured caused by 1. polluton from contamnaton whch results from any nsured Contngency (other than Contngency 17) 2. any nsured Contngency (other than Contngency 17) whch results from polluton or contamnaton. Endorsements and Condtons Precedent Ths Secton s subject to any Endorsements and Condtons Precedent whch are stated n the Schedule as applyng to ths Secton. 14

17 Unoccupancy It s a Condton Precedent to Our lablty that when a Resdental Buldng or a Resdental Unt s Unoccuped You must ensure that All external doors are securely locked All accessble wndows are securely fastened An nternal and external nspecton of the property s made every 7 days and all waste ncludng accumulated mal s removed from the property (d) All sources of power, fuel or water are turned off and the water system s draned down. 15

18 Revenue Protecton Loss of Rent and Alternatve Accommodaton Expenses Secton Cover We wll ndemnfy You f Your Resdental Buldng or any of Your Resdental Unts can not be lved n or f access to them s dened as a result of Damage nsured under the Property Damage Secton n respect of Endorsements and Condtons Precedent Ths Secton s subject to any Endorsements and Condtons Precedent whch are stated n the Schedule as applyng to ths Secton. 1. loss of rent (ncludng ground rent and management charges) You should have receved but have lost the cost of reasonable alternatve accommodaton ncurred by any owner or lessee f ths s necessary the cost of reasonable accommodaton n kennels and/or catteres for dogs and/or cats belongng to any owner or lessee resdng n the Resdental Buldng or Resdental Unt, where such pets are not permtted n any alternatve accommodaton 2. temporary storage of Your furnture. The maxmum We wll pay wll be the value stated n the Schedule. The payment made for each Resdental Unt may be adjusted accordng to the percentage contrbuton made by each unt towards the ground rent and/or total management charges of the Resdental Buldng. 16

19 Asset and Revenue Protecton Terrorsm Secton Defntons (Also refer to the Polcy Defntons at the front of the booklet.) The followng defntons apply to ths Secton and shall keep the same meanng wherever they appear n the Secton, unless an alternatve defnton s stated to apply. Act of Terrorsm Act of persons actng on behalf of or n connecton wth any organsaton whch carres out actvtes drected towards the overthrowng or nfluencng, by force or volence, of Her Majesty s government n the Unted Kngdom or any other government de jure or de facto. Denal of Servce Attack Any actons or nstructon constructed or generated wth the ablty to damage, nterfere wth or otherwse affect the avalablty of networks, network servces, network connectvty or nformaton systems. Ths ncludes but s not lmted to the generaton of excess traffc nto the network addresses, the explotaton of systems or network weaknesses and the generaton of excess or non genune traffc between or amongst networks. Excess/Excesses The amount or amounts shown n Your polcy or the Schedule whch We shall deduct from each and every clam at each separate locaton. You wll repay any such amount pad by us. Hackng Unauthorsed access to any computer or other equpment, component, system or tem whch processes, stores or retreves data whether the property of You or not. Head/Heads of Cover Any of the followng types of drect nsurance cover: 1. Buldngs and completed structures 2. Other property nsured hereunder 3. Busness Interrupton Prvate Indvdual Any person other than 1. A company, assocaton or partnershp 2. A trustee or body of trustees where nsurance s arranged under the terms of a trust 3. A person who owns Resdental Property for the purpose of ther busness as a sole trader 4. A person who owns Resdental Property of whch n excess of 20% of the property s commercally occuped. Note: where the Resdental Property s occuped by a trustee or a sole trader as a prvate resdence and where the property s not a block of flats, each wll be deemed to be a Prvate Indvdual n respect of that same property; and where two or more persons have arranged nsurance on Resdental Property n ther several names and/or the name of the Polcyholder ncludes the name of a bank or a buldng socety or other fnancal nsttuton for the purpose of notng ther nterest n the property nsured, they wll be deemed to be a Prvate Indvdual n respect of that property. Resdental Property 1. Prvate dwellng houses and flats. 2. Household goods and personal effects. Treasury The Lords Commssoners of Her Majesty s Treasury from tme to tme or any successor relevant authorty. Vrus or Smlar Mechansm Program, code, programmng nstructon or any set of nstructons ntentonally constructed wth the ablty to damage, nterfere wth or otherwse adversely affect computer programs, data, fles or operatons whether nvolvng self-replcaton or not. Ths ncludes but s not lmted to trojan horses, worms and logc bombs. 4. Book Debts. 17

20 Cover We wll ndemnfy You n respect of all losses arsng under any Head of Cover resultng from loss or destructon of or damage to property nsured under ths polcy drectly caused by an Act of Terrorsm occurrng durng the Perod of Insurance at The Premses but only n England, Wales and Scotland but not the terrtoral seas adjacent thereto as defned by the Terrtoral Sea Act 1987 nor the Isle of Man or the Channel Islands. The maxmum We wll pay under ths Secton n any one Perod of Insurance wll not exceed the lmt of lablty or Sum Insured for each of the Heads of Cover specfed n the Secton of ths Polcy where the Head of Cover s otherwse nsured. Exclusons The followng exclusons apply to ths Secton. 1. We wll not ndemnfy You n respect of any losses arsng under any Head of Cover drectly or ndrectly caused by or contrbuted to, by or arsng from or occasoned by or resultng from damage to any computer or other equpment, component, system or tem whch processes, stores, transmts or receves data or any part thereof whether tangble or ntangble (ncludng but wthout lmtaton any nformaton, programs or software) and whether Your property or not where such damage s caused by Vrus or Smlar Mechansm, Hackng or Denal of Servce Attack. rot, cvl commoton, war, nvason, act of foregn enemy hostltes (whether war be declared or not), cvl war, rebellon, revoluton, nsurrecton or mltary or usurped power. 2. We wll not ndemnfy You n respect of losses arsng under any Head of Cover as a result of loss or destructon of or damage to Resdental Property nsured n the name of a Prvate Indvdual. Condtons The followng condtons apply to ths Secton. (Also refer to the Polcy Condtons at the back of ths polcy booklet.) 1. The nsurance provded by ths Secton s subject to all the Defntons, Condtons, Clauses, Endorsements and Condtons Precedent of the Sectons of ths Polcy where the Head of Cover s otherwse nsured together wth the Polcy Defntons, Condtons Precedent and Polcy Condtons except (d) any whch provde for adjustments of premum any aggregate lmt on the amount borne by You as a result of the operaton of an Excess any provson for the automatc renstatement of sums nsured any Long Term Undertakng. and provdng that f there s conflct between ths Secton and the rest of the Polcy, ths Secton shall preval. 2. We wll not ndemnfy You under ths Secton unless and untl The Treasury ssues a certfcate certfyng that any loss was caused by an Act of Terrorsm, as defned n ths Secton or n the event of the Treasury refusng to ssue such a certfcate a trbunal formed by agreement between Us and Pool Rensurance Company Lmted decdes that the cause of such loss was an Act of Terrorsm, as defned n ths Secton. 3. We may cancel the cover provded by ths Terrorsm Secton By sendng You 30 days wrtten notce to Your last known address. We wll refund a proportonate part of any premum pad for the unexpred perod. or Immedately f the premum has not been pad or f there has been a default under an nstalment or lnked credt agreement. We wll not refund any nstalment pad. 4. In any acton or sut or proceedngs where we allege that any loss s not covered by ths Secton the burden of provng that such loss s covered shall be upon You. Condtons Precedent It s a Condton Precedent to Our lablty that 1. You must declare to Us all property and/or premses owned by You or for whch You are responsble ncludng all such property and/or premses of subsdary companes unless t s the practce of any subsdary company to effect ts own nsurance 2. You must purchase Terrorsm nsurance from a Pool Rensurance Company Lmted member company n respect of all such property and/or premses. 18

21 Legal Labltes Employers Lablty Secton Defntons (Also refer to the Polcy Defntons at the front of the booklet.) The followng defntons apply to ths Secton and shall keep the same meanng wherever they appear n the Secton. Bodly Injury Bodly njury ncludng death, llness, dsease or nervous shock. Compensaton Damages, ncludng nterest. Costs and Expenses 1. fees for Your legal representaton 2. costs and expenses ncurred wth Our wrtten consent 3. any clamant s legal costs for whch You are legally lable n connecton wth any event whch s or may be the subject of ndemnty under ths Secton. Lmt of Indemnty The maxmum amount, stated n the Schedule, ncludng Costs and Expenses, whch We wll pay n respect of any or all clams arsng out of one cause. Terrtoral Lmts 1. Anywhere n the world n connecton wth The Busness conducted by You from premses wthn Great Brtan, Northern Ireland, the Isle of Man, the Channel Islands or offshore nstallatons wthn the Contnental Shelf around such terrtores. 2. Anywhere n the world where any Employee normally resdent n Great Brtan, Northern Ireland, the Isle of Man or the Channel Islands s engaged n The Busness. Cover We wll ndemnfy You n respect of 1. Your legal lablty to pay Compensaton to any Employee and 2. Costs and Expenses as a result of Bodly Injury caused n the course of The Busness, durng the Perod of Insurance and wthn the Terrtoral Lmts. The maxmum We wll pay s the Lmt of Indemnty. Clauses 1. Addtonal Actvtes The Busness ncludes (d) (e) ownershp, use and upkeep of The Premses, vehcles and plant canteen, socal, sports, educatonal and welfare organsatons for the beneft of any Employee frst ad, fre, securty and ambulance servces partcpaton n exhbtons prvate work by any Employee, wth Your pror consent, for You or any drector, partner, propretor or Employee. 2. Contractual Lablty We wll ndemnfy You n respect of lablty for Bodly Injury mposed on You solely by reason of the terms of any agreement provded that the conduct and control of any clam s vested n Us. We wll not ndemnfy You n respect of any agreement for or ncludng the performance of work outsde Great Brtan, Northern Ireland, the Isle of Man or the Channel Islands. 3. Cross Labltes We wll ndemnfy each party named as The Polcyholder n the Schedule enttled to ndemnty under ths Secton as f a separate polcy had been ssued to each. The total amount payable wll not exceed The Lmt of Indemnty regardless of the number of partes clamng to be ndemnfed. 4. Indemnty to Other Persons We wll ndemnfy Your personal representatves n respect of legal lablty You ncur at Your request any drector, partner or propretor or Employee of Yours the offcers, commttees and members of Your canteen, socal, sports, educatonal and welfare organsatons frst ad, fre, securty and ambulance servces any prncpal for whom You are carryng out a contract to the extent requred by the contract condtons or the personal representatves of these persons aganst legal lablty n respect of whch You would have been enttled to ndemnty f the clam had been made aganst You. Each ndemnfed party wll be subject to the terms of ths Secton so far as they can apply. 19

22 5. Legal Expenses Arsng from Health and Safety Legslaton We wll ndemnfy You and, at Your request, any drector, partner or Employee n respect of legal fees and expenses ncurred wth Our wrtten consent n defendng proceedngs, ncludng appeals prosecuton costs awarded aganst You or any drector, partner or Employee arsng from any health and safety nqury or crmnal proceedngs n respect of any breach of health and safety legslaton of Great Brtan, Northern Ireland, Isle of Man and the Channel Islands. We wll not ndemnfy You 1. unless the proceedngs relate to an actual or alleged act, omsson or ncdent commtted durng the Perod of Insurance wthn Great Brtan, Northern Ireland, the Isle of Man or the Channel Islands n the course of The Busness 2. n respect of fnes or penaltes proceedngs resultng from any delberate act or omsson by any party clamng to be ndemnfed proceedngs relatng to the health and safety of any person other than an Employee 3. where ndemnty s provded by another nsurance polcy. 6. Our Rght of Recovery The ndemnty s n accordance wth the provsons of any law relatng to the compulsory nsurance of lablty to employees n Great Brtan, Northern Ireland, the Isle of Man or the Channel Islands. However, You wll repay to Us all sums We would not have been lable to pay but for the provsons of such law. 7. Payment for Court Attendance We wll compensate You f at Our request, any drector, partner or Employee s attendng court as a wtness n connecton wth a clam for whch You are enttled to ndemnty. The maxmum We wll pay s for each drector or partner 250 per day for each Employee 150 per day. 8. Unsatsfed Court Judgements We wll, at Your request, ndemnfy any Employee or hs or her personal representatves n respect of damages costs unpad 6 months after the date a judgement for Bodly Injury to the Employee was obtaned aganst another party resdent n Great Brtan, Northern Ireland, the Isle of Man, or the Channel Islands. Ths ndemnty wll only apply where the Bodly Injury was caused n the course of The Busness and durng the Perod of Insurance the judgement was made n a court n Great Brtan, Northern Ireland, the Isle of Man or the Channel Islands there s no appeal outstandng. The judgement wll be assgned to Us f We make a payment under ths Clause. 9. Legal Expenses arsng from Corporate Manslaughter and Corporate Homcde Act 2007 We wll ndemnfy You n respect of 1. legal fees and expenses ncurred wth Our wrtten consent for defendng proceedngs, ncludng appeals 2. costs of prosecuton awarded aganst You whch arse from crmnal proceedngs for any offence as defned n Secton 1 of the Corporate Manslaughter and Corporate Homcde Act We wll not provde ndemnty 1. unless the proceedngs relate to an actual or alleged offence commtted durng the Perod of Insurance wthn Great Brtan, Northern Ireland, the Isle of Man or the Channel Islands and n connecton wth The Busness 2. n respect of proceedngs whch 3. n respect of any result from any delberate act or omsson by You relate to any person other than an Employee fnes remedal or publcty orders or any steps requred to be taken by such orders 4. where ndemnty s provded by another nsurance polcy. 20

23 Exclusons (These Exclusons apply n addton to the Polcy Exclusons at the rear of ths booklet.) Endorsements and Condtons Precedent Ths Secton s subject to any Endorsements and Condtons Precedent whch are stated n the Schedule as applyng to ths Secton. 1. We wll not ndemnfy You n respect of legal lablty as a result of work n or on and travel to, from or wthn any offshore accommodaton, exploraton, drllng or producton rg or platform support vessel. 2. We wll not ndemnfy You n respect of Bodly Injury sustaned by an Employee when the Employee s carred n or upon a vehcle or enterng or gettng on to, or alghtng from, a vehcle where any road traffc legslaton requres nsurance or securty. 3. We wll not ndemnfy You n respect of (d) lqudated damages penalty clauses fnes aggravated, puntve or exemplary damages or any addtonal damages resultng from the multplcaton of compensatory damages or other non-compensatory damages. 21

24 Publc and Products Lablty Secton Defntons (Also refer to the polcy Defntons at the front of the booklet.) The followng defntons apply to ths Secton and shall keep the same meanng whenever they appear n the Secton. Asbestos Asbestos, asbestos fbres or any dervatves of asbestos. Bodly Injury Body njury ncludng death, llness, dsease or nervous shock. Compensaton Damages, ncludng nterest. Costs and Expenses 1. fees for your legal representaton 2. costs and expenses ncurred wth Our wrtten consent 3. any clamant s legal costs for whch You are legally lable n connecton wth any event whch s or may be the subject of ndemnty under ths Secton. Damage Physcal 1. loss 2. destructon 3. damage. Personal Injury 1. Bodly Injury 2. Wrongful arrest, detenton or mprsonment evcton accusaton of shoplftng. Products Suppled Anythng whch s 1. manufactured, sold, suppled, processed, altered or treated 2. repared, servced or tested 3. nstalled, constructed, erected or transported by You or on Your behalf and whch s no longer n Your custody or control or that of any Employee. Property Materal property. Terrtoral Lmts 1. Anywhere n the world n connecton wth The Busness conducted by You from premses wthn Great Brtan, Northern Ireland, the Isle of Man or the Channel Islands or offshore nstallatons wthn the Contnental Shelf around such terrtores. 2. Anywhere n the world where You or any Employee normally resdent n Great Brtan, Northern Ireland, the Isle of Man or the Channel Islands are engaged n The Busness. Lmt of Indemnty The maxmum amount, stated n the Schedule whch We wll pay n respect of any or all events arsng out of one orgnal cause. In respect of products suppled or polluton or contamnaton, the lmt of Indemnty wll apply to the total of all events occurrng n any one perod of Insurance. 22

25 Cover We wll ndemnfy You n respect of 1. Your legal lablty for compensaton 2. Costs and Expenses as a result of accdental Personal Injury Damage to Property obstructon, trespass, nusance or nterference wth any rght of way, ar, lght or water occurrng n the course of The Busness durng the Perod of Insurance and wthn the Terrtoral Lmts. The maxmum We wll pay s the Lmt of Indemnty and any Costs and Expenses. However, n respect of any clam brought n 1. the Unted States of Amerca or any terrtory wthn ts jursdcton or 2. Canada The maxmum We wll pay, nclusve or Costs and Expenses, s the Lmt of Indemnty. Clauses 1. Addtonal Actvtes The Busness ncludes (d) (e) ownershp, use and upkeep of your premses, vehcles and plant canteen, socal, sports, educatonal and welfare organsatons for the beneft of any Employee frst ad, fre, securty and ambulance servces partcpaton n exhbtons prvate work by any Employee, wth Your pror consent, for You or any drector, partner, propretor or Employee. 2. Consumer Protecton Act and Food Safety Act We wll ndemnfy You, and at Your request, any drector, partner, propretor or Employee of Yours n respect of costs of prosecuton awarded aganst You or any drector, partner or Employee of Yours legal fees and expenses ncurred wth Our wrtten consent for defendng proceedngs ncludng appeals whch arse from crmnal proceedngs for any breach of Part II of the Consumer Protecton Act 1987 or Part II of the Food Safety Act Provded the proceedngs relate to an offence commtted or alleged to have been commtted durng the Perod of Insurance and n the course of The Busness. We wll not ndemnfy You 1. unless the proceedngs relate to an actual or alleged act, omsson or ncdent commtted durng the Perod of Insurance wthn Great Brtan, Northern Ireland, Isle of Man or the Channel Islands and n connecton wth The Busness. 2. n respect of proceedngs whch result from any delberate act or omsson by You 3. f ndemnty s provded by any other nsurance 3. Contractual Lablty We wll ndemnfy You n respect of lablty for Bodly Injury mposed on You solely by reason of the terms of any agreement provded that the conduct and control of any clam vested n Us. We wll not ndemnfy You n respect of any agreement for or ncludng the performance of work outsde Great Brtan, Northern Ireland, the Isle of Man or the Channel Islands. 4. Cross Labltes We wll ndemnfy each party named as the Polcyholder n the Schedule enttled to ndemnty under ths Secton as f a separate polcy had been ssued to each. The total amount payable wll not exceed the Lmt of Indemnty regardless of the number of partes clamng to be ndemnfed. 5. Defectve Premses We wll ndemnfy You n respect of lablty arsng under the Defectve Premses Act 1972 the Defectve Premses (Northern Ireland) Order 1975 n connecton wth any premses whch You prevously owned or occuped for the purposes of The Busness. We wll not ndemnfy You n respect of the cost of rectfyng any defect or alleged defect n such premses. 6. Employees and Vstors Personal Belongngs We wll ndemnfy You n respect of Your legal lablty as a result of accdental damage to vehcles or personal belongngs whch You do not own but whch are n Your custody or control. We wll not ndemnfy You where ths Property s 1. stored for a fee or other consderaton 2. n Your custody or control for the purposes of beng worked on 3. loaned, leased, hred or rented to You. 23