196 Index. F File Transfer Protocol (FTP) procedures, 113. G GEPECOPEn research group, 21 22
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1 Index A Accredited social health activist (ASHA), 57 African nursing description, distance-learning nursing programs, 128 education and training opportunities, ethics, 129 experience and application, health-care workers (HCWs), 124 HIV patients, 130 primary health care (PHC), 124, 126 projects, setting up, 125 South African pilot teledermatology program, 129, 130 state registered nurse (RN), 127 tele-education projects, 127 web-based methods, 128, 129 American nurses association (ANA), 64 American Telemedicine Association (ATA), 184 Auditing, telenursing services advancement, 195 changing industry, 196 health-care providers, 197 issues, 196 money matters, traditional methods replacement, 195 B Brazilian nursing education and training opportunities ICT, using, 26 nursing communication and care, improving, 27 technological training, 26 telenursing resources, videoconferencing equipment, 24 future directions, scenario, 20 telehealth and telenursing, Buddyworks health facilities, country participating location, 91 web portal s telehealth nurse interface, 92 C Call center-organized telenursing, 143 Call center triage, 55 Canadian Nurses Association (CNA) regulatory system, 33 role, THN guidelines, 35 Canadian telehealth nursing (THN) barriers and challenges, communication infrastructure and user-friendliness, 41 competencies, nurses clinical assessment skills, communication and collaboration skills, 39 technology-related skills, 40 data security and cost, 41 delivery models home telehealth, 38 telemedicine encounters, telephone nursing, drivers and strategies education and learning opportunities, 44 leadership and vision development, 43 standards and policies, EHR, 32 guidelines, 35 health-care system structures, jurisdictional issues, 42 nursing education, 42 nursing reality, 34 regulatory framework, 33 S. Kumar and H. Snooks (eds.), Telenursing, Health Informatics, DOI: / , Springer-Verlag London Limited
2 196 Index role confusion and credibility, 42 shortage of nurses, 42 CDSS. See Computerized decision support system Charles Darwin University Virtual Hospital case-based learning, 6 7 clinical decision making, evaluation, 13 RFDS, 5 screen shots, 14 telewound care cases, 8, handover, patient journey, 7 8 principles, 7 teaching and learning, 11 wound care algorithm, 8 10 Child and adolescent psychological telemedicine outreach service (CAPTOS), 56 CHITS. See Community health information tracking system (CHITS) Chronic diseases telenursing aged populations and diseases, 66 best practices THA patients, type 2 diabetes patients, nursing practice problems, 65 patient education study, policy action, telenursing services, practice issues extent of telenursing/number of programs, policy and operational challenges, 67 specific programs, program expansion, 72 telecommunications, infrastructure and resource information, types of diseases, 64 Chronic obstructive pulmonary disease (COPD) telenursing, Chronic respiratory diseases telenursing COPD, neuromuscular diseases, patients, exacerbations, 112 SBK tool, 119 sleep apnea syndrome, studies and condition, 111 Clinical nursing skills, UK, 162 Clinical tool kit, 190, 191 CNA. See Canadian nurses association (CNA) Cognitive behavioral therapy (CBT), 71 Commission of graduates of foreign nursing schools (CGFNS), 53 Community health information tracking system (CHITS), 95 Community matron, UK case management, 160 clinical nursing skills, 162 NHS improvement plan, quality of life, skills, Computerized decision support system (CDSS), COPD. See Chronic obstructive pulmonary disease (COPD) D Decision support software, 171 Definition, 1 American Academy of Ambulatory Care Nursing, 5 International Council of Nurses, 2007, 50 Distance-learning nursing programs, 128 E e-europe plan, 100 e-health program, 50, 66, 73, 105, 158 e-hospitals. See e-health Electronic health records (EHR) Canadian nursing, 32 RIGHT systems, 105 F File Transfer Protocol (FTP) procedures, 113 G GEPECOPEn research group, H HCWs. See Health-care workers Health and social care provision, UK England, 159 Northern Ireland, 159 Scotland, 158 Wales, 158 Health-care workers (HCWs) Africa, 124 UK, 160 Healthline callers ratio distribution, 175 Health-related quality of life (HRQoL), COPD, 117, 118 Home nursing, 2
3 Index 197 Home-recorded polysomnography system, 113 Home telehealth, 38, 189 Home telemonitoring program, I ICT. See Information and communications technology (ICT) Indian health care system advertisement, nurse station, 52 call center triage, 55 cardiology, components, Indian National Rural Health Mission, 57 distribution, health service providers, 53 economical issues and challenges, homecare, hospital-on-wheels, 51, 52 medical specialties, Nursing Council of India, 53 oncology, 57 teleconsultations, 51 telenursing training, Information and communications technology (ICT) brazilian nursing, 26 chronic respiratory diseases telenursing, 112 korea health services, 80 Philippine health care system, 87 Inter-local health zones (ILHZ), 89, 90 K Korea telenursing system asynchronous consultation, 81 education opportunity, 83 health services and information about, 80 ICT, health services, 80 issues and concerns, 83 IT roadmap, 84 PDA based system, 82 teleconsultation proliferation, telemedicine, nurses participation in, vision, 84 L 4 Leaf clover project, 103 Long-term condition UK patients nursing care improvement and services clinical dashboards programme, 164 innovative technology and communication, 165 NPfIT, patients support, 164 tele terminology, understanding technology, community matron case management, 160 clinical nursing skills, 162 NHS improvement plan, quality of life, skills, health and social care provision England, 159 Northern Ireland, 159 Scotland, 158 Wales, 158 need for, 157 regulation, 166 Scottish centre for telehealth (SCT), 158 workforce, M Mobile video telecommunications equipment, 185, 186 N National Health Call Center, New Zealand applications, 179 chronic disease management, mental health line, 178 syndromic surveillance, 177, 178 National Health Insurance Program (NHIP), 95 National Health Service (NHS), National Health Service Direct (NHSD). See also UK nursing call handler, call rates, health information referral, 150 nurse advisors, 150 nursing role, 151 objectives, policy implications, 154 research, 150, 153 service use, Neuromuscular diseases telenursing home telemonitoring system electrocardiogram, 114, 115 oxygen saturation and heart rate record, 116 patients with, 114 web interface advantage, 116
4 198 Index New Zealand nursing call distribution, 172, 173 care intentions and endpoints level, 176 cell phone usage, 173 decision support software, 171 demand management, 176, 177 drivers, ED patient advice call volume, 177 elderly, endpoints, call, 171 healthline, healthline callers ratio distribution, 175 Māori, national health call center applications, 179 chronic disease management, mental health line, 178 syndromic surveillance, 177, 178 NHS direct, 172 population, socioeconomic deprivation, telephone access, 170 triage services, 170 NHIP. See National Health Insurance Program (NHIP) NHS 24, NHS direct, New Zealand nursing, 172 NHSDW, NurseLine, 56 Nursing education barriers and challenges, THN, 42 Swedish telenursing, United States, 190, 191 Nursing practice, Europe information society characteristics, 100 e-europe plan, 100 functions, initiative areas, leaf clover project, 103 RIGHT project systems (see RIGHT project systems) telehealth program, European Union clinical skills training, 101 health-care model changes, 102 regional committee, 102 P Partners Home Care, 187 PCCs. See Primary care centers (PCCs) Personal digital assistant (PDA) COPD, 118 korea telenursing, 82 Philippine General Hospital (PGH), 89 Philippine health care system CHITS, 95 district health system, filipino nurse, ICT, 87 initial strides buddyworks, educational opportunities, 91 92, 94 government-mandated nursing informatics course, map, 88 National Broadband Network project, 94 NHIP, 95 setting, 89 Primary care centers (PCCs), 113 Provincial regulatory bodies, THN guidelines, 35 Q Quality of life chronic condition, UK patients, COPD patients, 117 R Real-time intelligent electronic system. See RIGHT project systems RFDS. See Royal flying doctor service (RFDS) RIGHT project systems communication skills, elderly people, demographic changes, health monitoring devices, 108 technical model, telecommunication, 107 telemedicine aspects, Rochester program, 185, 186 Royal flying doctor service (RFDS), 5 S SAS. See Secretary for healthcare (SAS) Scottish centre for telehealth (SCT), 158 Secretary for healthcare (SAS), 20 Secretary for the management of health work and education (SGTES), 20 SGTES. See Secretary for the management of health work and education (SGTES) Sleep apnea syndrome telenursing home-recorded polysomnography system, 113 patients treating reasons, 112 PCCs, 113
5 Index 199 physician and nurse interface screen window, 113, 114 telemedicine and FTP procedures, 113 South African pilot teledermatology program, 129, 130 Spirometry, 117, 118 SUS. See Unified health system (SUS) Swedish healthcare direct (SHD), 136, 137 Swedish nursing background and setting health-care system, infrastructure, nursing education, self-care guide, 138 Swedish healthcare direct (SHD), 136, 137 telecommunication, telenurses, 136 future of call center-organized telenursing, 143 communication process, 142 policy and goals, program expansion, telenursing, telenursing services computerized decision support system (CDSS), extent of, policy and operational challenges, Systems based on knowledge (SBK), 119 national care coordination/home telehealth (CCHT) program, 188 Rita Kobb, Sharon Daley, Veterans Administration (VA), 188, 189 Telenursing services auditing advancement, 195 changing industry, 196 health-care providers, 197 issues, 196 money matters, traditional methods replacement, 195 computerized decision support system (CDSS), extent of, future of, policy and operational challenges, Telephone nursing, Tele terminology, Telewound care cases, 8, handover, patient journey, 7 8 principles, 7 teaching and learning, 11 wound care algorithm, 8 10 THA. See Total hip arthroplasty (THA) THN. See Canadian telehealth nursing (THN) Total hip arthroplasty (THA) nursing, Type 2 diabetes telenursing, T Tele-education projects, 127 Telehealth brazilian nursing, Telehealth technology, 193 Telemedicine aspects, RIGHT-like systems, e-health, 50 encounters, THN delivery models, goal and basis, 1 indian health-care industry, neuromuscular disease, 114 nurses participation, Korea, Philippine nursing, 89 Telenurses Sweden, 136 United States American Telemedicine Association (ATA), 184 Cindy Gordon and Kathy Duckett, U UK nursing access issues, National Health Service (NHS), NHS 24, NHSD call handler, health information referral, 150 nurse advisors, 150 nursing role, 151 objectives, policy implications, 154 research, 153 research evidence, 150 service use, NHSDW, Unified health system (SUS), 20 United States nursing definition, telenursing, international telenursing survey, 189 issues and barriers
6 200 Index clinical tool kit, 190, 191 nursing education programs, 190, 191 policy issues, telehealth equipments, 191, 192 telehealth technology, 193 role survey, telenurses American Telemedicine Association (ATA), 184 Cindy Gordon and Kathy Duckett, Rita Kobb, Sharon Daley, V vhospital. See Charles Darwin University Virtual Hospital W Web-based telenursing, 128, 129 World health organization (WHO), 64 Wound care algorithm, 8 10
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